Attachment 1 - SSV Statement of Objectives (Final).pdf

ATTACHMENT 1 – STATEMENT OF OBJECTIVES (SOO)

Department of Homeland Security / Immigration and Customs Enforcement Enforcement and Removal Operations

Emergency Strategic Sourcing Vehicle for Detention and Related Services

1. Introduction

The United States (U.S.) Department of Homeland Security (DHS), U.S. Immigration and Customs Enforcement (ICE) may require detention related services, including, but not limited to, a physical detention facility, physical plant, transportation services, medical services, case processing and management services, and requisite staffing to provide comprehensive detention services in a manner that provides for the health, safety, and security of aliens in ICE custody. While individual procurements may require different subsets of these services, all efforts shall contribute to operational efficiency and effectiveness.

In accordance with the Executive Order “Protecting the American People Against Invasion” issued on January 20, 2025, and a whole of government approach to immigration enforcement, ICE in addition to any DHS component and the Department of Defense may order off this vehicle. Facilities and contractor services shall be delivered within the contiguous United States (CONUS) and areas outside the contiguous United States (OCONUS) under U.S. jurisdiction.

NOTE: There shall be no public disclosure regarding the contract made by the contractor (or any subcontractors) without review and approval of such disclosure by ICE Public Affairs. The government considers such information privileged or confidential. The vendor is required to submit all requests from media or for public disclosure to ICE for review and response.

2. Background

ICE is responsible for the detention, health, welfare, transportation, and deportation of aliens in removal proceedings, and those subject to a final order of removal from the United States.

The mission of ICE’s Enforcement and Removal Operations (ERO) is to identify, arrest, and remove aliens who present a danger to national security or are a risk to public safety, as well as those who enter the U.S. illegally or otherwise undermine the integrity of immigration laws and border control efforts.

In implementing its mission, ERO is responsible for carrying out all orders for the securing and departure activities of aliens who are designated in removal proceedings and for arranging for the detention of aliens when such becomes necessary and prescribed by law.

3. Scope of Work

The vendor may be required to provide infrastructure, staffing, services, and/or supplies necessary to provide safe and secure confinement for aliens in the administrative custody of ICE. Ground transportation services may also be required. The contractor will provide for the secure custody, care, and safekeeping of aliens in accordance with state and local laws, standards, policies, procedures for firearms requirements, or court orders applicable.

The contractor shall furnish all personnel, management, equipment, supplies, training, certification, accreditation, and services necessary for performance of all aspects of the contract. Unless explicitly stated otherwise, the contractor is responsible for all costs associated with and incurred as part of providing the services outlined in the contract.

In cases where there is a conflict in requirements, the most stringent shall apply. If the contractor is unable to determine which standard is more stringent, the COR shall determine the appropriate requirement.

The COR does not have the authority to modify the stated terms of the contract or approve any action that would result in additional charges to the government beyond what is stated in the contract line-item number schedule. The CO shall make all modifications in writing.

The contractor does not have a right of refusal and shall take all referrals from ICE as applicable. Exceptions may be allowed as determined by the COR or ACOR. For example: any alien found to have a medical condition that requires medical care beyond the scope of the contractor’s health care provider. In the case of an alien already at the facility, the contractor shall notify ICE and request transfer of the alien from the facility.

The contractor shall permit ICE reasonable time to make alternative arrangements for the alien.

DHS, ICE, federal entities, and third-party inspectors will conduct audits and inspections to assess contract performance to ensure compliance with the prevailing standards. If the procurement requires a detention facility, inspectors shall have full unfettered access to the facility and for/in all areas of performance. The contractor shall provide full and complete cooperation for all requests related to detention oversight or investigation, as applicable.

For custody purposes, aliens are classified as High (Level 3), Medium-High (Level 2), Medium-Low (Level 1.5) or Low-Risk (Level 1). Upon discovery that an alien may be a juvenile, the contractor shall immediately notify the COR or ACOR and follow the instructions provided.

For detention facility procurements, the contractor shall not house any non-ICE population at the facility without the expressed prior written approval of the CO.

4. Facility (when applicable to the solicitation)

If there is no existing facility, the vendor shall recommend a housing design that promotes safety and security and aligns with policy regarding housing detainees by classification and sex. The facility design must allow for adequate surveillance by staff.

ICE will review and approve all design documents. The vendor will be responsible for construction of the facility, including obtaining appropriate permits/approval prior to construction.

If a new structure is required, internal configurations must all provide physical security and appropriate housing for detainees based on classification levels. For soft-sided structures, internal walls shall be constructed with semi-rigid or rigid materials that promote physical security and safety of detainees.

Whether existing or new construction, the facility should provide a courtroom (virtual or in person as directed by the CO and COR). The vendor shall also ensure ready access to emergency services (medical, fire protection, law enforcement, etc.) and access to airport services for transportation requirements. The contractor shall provide outside lighting enough to illuminate the entire facility and secure perimeter, subject to ICE approval.

If detention services are required, they may be performed in accordance with the most current version of the National Detention Standards (NDS), currently NDS 2019 which can be found at https://www.ice.gov/detain/detention-management/2019, the ICE Minimum Standards, , or the Department of Defense Army Regulation 190-4 including any relevant addendums. The contractor shall provide safe and secure conditions of confinement based on the characteristics of a varied population, including threat to the community, risk of flight, type and status of immigration proceeding, community ties, medical and mental health issues. The contractor shall also provide access to natural light, controlled freedom of movement (the manner and degree of implementation may vary based on security levels), and programming, including religious services and social programs (as practicable) and space for religious services.

NOTE: Where applicable, the contractor shall also abide by the March 7, 2014, DHS regulation Prison Rape Elimination Act of 2003 (PREA; P.L. 108-79), Standards to Prevent, Detect, and Respond to Sexual Abuse and Assault in Confinement Facilities (DHS PREA Standards) available at https://www.gpo.gov/fdsys/pkg/FR-2014-03- 07/pdf/2014-04675.pdf.

Throughout the term of the contract, the contractor shall maintain current permits/business licenses and make copies available for government inspection. The https://www.ice.gov/detain/detention-management/2019 https://www.gpo.gov/fdsys/pkg/FR-2014-03-07/pdf/2014-04675.pdf https://www.gpo.gov/fdsys/pkg/FR-2014-03-07/pdf/2014-04675.pdf contractor shall comply with all applicable federal, state, and local laws and regulations, and all applicable Occupational Safety and Health Administration (OSHA) standards.

Fire alarm systems and equipment shall be operated, inspected, maintained, and tested in accordance with the prevailing edition of the applicable national electrical code and life safety codes.

The contractor should have the ability to provide sufficient electricity and supply clean drinking water into the facility and manage timely and safe removal of waste and garbage. The facility shall maintain an emergency response plan to ensure continued operations when faced with power outages and other unexpected events.

In the event of any physical damage to the facility, it shall be the responsibility of the contractor to repair damage, to rebuild, or restore the facility.

The facility shall provide administrative and support space for ICE staff.

The facility should have internet infrastructure (wired and/or wireless network access).

ICE will conduct final inspections of the facility before occupancy. Government staff will always have full access to all areas of the facility.

5. Statement of Objectives

Under this solicitation, the contractor(s) may elect to provide some or all of the services described below. Contractors shall abide by the appropriate agency detention standards and policies to achieve the objectives of this solicitation. While performing the required services, the contractor should use culturally competent techniques and methods to interact with aliens. In supporting each of the below objectives, contractors will ensure the safety of staff and detained aliens in all instances.

ICE has identified eight objectives which are necessary to deliver comprehensive and effective detention operations to support the federal government’s immigration enforcement activities. As such, contractors may elect to support some, or all, of the following objectives:

OBJECTIVE I: PROVIDE A DETENTION FACILITY/PLANT

OBJECTIVE II: PROVIDE SAFE AND SECURE DETENTION OPERATIONS

OBJECTIVE III: PROVIDE SAFE AND SECURE GROUND

TRANSPORTATION SERVICES

OBJECTIVE IV: PROVIDE ADEQUATE MEDICAL CARE TO DETAINED

ALIENS

OBJECTIVE V: PROVIDE RESOURCES AND ACTIVITIES TO MANAGE

DETAINED ALIENS

OBJECTIVE VI: PROVIDE ACCESS TO REQUIRED LEGAL RESOURCES

OBJECTIVE VII: EFFECTIVELY ADMINISTER AND MANAGE DETAINEE

RECORDS

OBJECTIVE VIII: PROVIDE CONTRACT DETENTION PROCESSING

SUPPORT FOR ERO OFFICERS

6. Requirements for Success

• As the population supported under the contract will be foreign born, the contractor must have access to a large pool of bilingual candidates to meet the goals of the contract. The use of translation and interpretation services is required to ensure effective communication with the detained population.

• The contractor is responsible for providing access (i.e., accurate, timely, and effective communication at no cost to the alien) to all facility programs and services for individuals with limited English proficiency.

• In all service areas provide an orderly environment to ensure the physical safety of staff and detained aliens. This includes maintaining high standards of cleanliness and sanitation, safe work practices, and control of hazardous substances and equipment.

7. Specific Objectives

In developing the Performance Work Statement (PWS), the contractor must address the following objectives when appropriate for the solicitation.

Objective 1: Provide a detention facility/plant (This may be accomplished by providing an existing structure, or providing a new facility including permanent, fixed structures or temporary, soft-sided/semi-rigid sprung structures)

• Objective 1A: The contractor will be responsible for providing and/or build out of processing, housing, and administrative areas, including furniture, fixtures, and equipment, and must detail a proposed timeline for construction or delivery of infrastructure (housing, resources, staffing) to intake and provide of supervision of detainees. The contractor must ensure installation and proper function of utilities (electrical, water, sewer, and HVAC). Service provider will detail type of proposed construction/ infrastructure (soft-sided, semi-rigid structures, permanent brick and mortar construction, etc.).

• Objective 1B (Applies if new construction): The contractor will construct a temporary structure to house aliens on government identified property, or contractor identified property, in a manner that provides for the safety and security of staff, detainees, and the facility.

• Objective 1C: The contractor shall establish a mobilization plan describing any work needed to begin intake and supervision of detained aliens and estimated timeframes. The vendor shall establish a ramp up plan and schedule to be approved by ICE. The ramp up plan shall include a detailed, itemized plan for bringing the facility online.

• Objective 1D: The contractor shall provide exterior fencing and/or personnel to secure the site perimeter.

• Objective 1E: The contractor shall establish a demobilization plan that details the removal of aliens and personnel from the site. If new construction, the plan shall account for deconstruction of any temporary structures and resources used to operate the facility and return the provided land to its original state prior to construction.

Objective 2: Provide safe and secure detention operations

• Objective 2A: The contractor shall have policies and procedures in place to ensure a secure environment and orderly operations, to include the following:

o Separate and secure space for facility intake and out-processing to include storage and management of personal property, o Classification of detained aliens and placement in housing appropriate to assessed risk level, o Secured and controlled storage of alien funds and personal property, o Proper searches of detained aliens, o Guidelines and reporting of uses of force and restraints, and o Provide housing separate from general population for administrative and disciplinary segregation purposes.

o Maintain a disciplinary system to promote compliance with the rules and procedures in accordance with the applicable detention standards and applicable policy.

Objective 3: Provide safe and secure ground transportation services

• Objective 3A: The contractor shall provide all ground transportation services as may be required to transport aliens securely, in a timely manner, to locations as directed by the COR or designated ICE official, including transportation to various appointments. The contractor shall provide on call guard services as requested by the CO and shall include, but is not limited to, escorting and guarding aliens for medical or doctor appointments;

hospitalizations; hearings; ICE interviews; and any other off-site location requested by the COR or designated ICE official.

Objective 4: Provide adequate medical care to detained aliens

• Objective 4A: The contractor shall provide health services for the detained population. This includes medical staffing, as well as the structure and equipment to assess, triage, and provide basic and intermediate medical and mental health care. The contractor must also ensure local access to general acute hospital care (to include an emergency room, surgical and mental health services), and access to public and commercial transportation routes and services. The contractor shall also develop and implement written policies and procedures that define emergency health care evacuation of aliens from the facility. The contractor shall use the DHS Medical and Public Health Information Sharing Environment (MPHISE) Electronic Medical Record (EMR) system to document all medical information and data as required by applicable IHSC standards.

Objective 5: Provide resources and activities to manage detained aliens

• Objective 5A: The contractor shall have the ability to manage a quality food service program, either by preparing meals onsite or having a process to provide offsite catering for onsite meal service.

• Objective 5B: The contractor shall ensure availability of personal hygiene fixtures meeting the following (minimum) ratios, providing privacy for the showers and restrooms as practicable:

Males Females o Male – Toilets 1 per 12 male occupants, ½ can be urinals o Male – Washbasins (sinks) 1 per 12 occupants o Male – Showers 1 per 12 occupants o Included within these ratios, should be 1 toilet, 1 washbasin, and 1 shower that are installed via the Architectural Barriers Act o The only distinction between males and females is for toilets – 1 per 8 occupants

• Objective 5C: The contractor shall have the ability to regularly issue and exchange clothing, bedding, linens, and towels.

• Objective 5D: The contractor shall have the ability to address and manage suicidal detainees and detainees at risk of self-harm.

• Objective 5E: Pursuant to applicable federal and state law, the contractor shall have the ability to provide detainees with disabilities with accommodations, auxiliary aids, and modifications to policies, practices, and/or procedures to allow them an equal opportunity to access, participate in, or benefit from detention programs, services, and activities. Under federal and state law, the contractor must also provide detainees with disabilities with effective communication, which may include the provision of auxiliary aids, such as readers, materials in Braille, audio recordings, telephone handset amplifiers, sign language interpreters, videophones, telephones compatible with hearing aids, telecommunications devices (TTYs), and note-takers, as needed. The contractor must consider and respond to detainees’ formal and informal requests for disability-related aids, modifications, and accommodations. Note: ICE can assist in procuring disability-related services, aids, and accommodations.

• Objective 5F: The contractor must be able to provide designated space to allow for general visitation between authorized persons and detainees within security and operational constraints.

• Objective 5G: The contractor must be able to provide a designated private consultation room(s) with video teleconferencing capabilities to allow detainees to meet privately with their current or prospective legal representative(s) and with their consular officials. Availability for legal visitation shall be permitted for a minimum of eight hours per day on regular business days, and a minimum of four hours per day on weekends and holidays.

• Objective 5H: The contractor shall ensure that there is sufficient recreation space to meet requirements under the applicable detention standards.

• Objective 5I: The contractor must be able to provide detainees with reasonable and equitable access to telephones. The facility must provide at least one operable telephone for every twenty-five detainees to ensure sufficient access.

Objective 6: Provide access to required legal resources (Applies for facility detention services)

• Objective 6A: The contractor must be able to provide a designated room or a suitable area for a law library. The area or room will have sufficient space and resources to facilitate detainees’ legal research and writing and will have access to legal materials and equipment (including access to a computer, ability to print, ability to photocopy, paper and writing instruments).

• Objective 6B: The contractor must also be able to provide a designated multi-purpose space furnished with tables and chairs that can accommodate group legal orientation presentations. The space shall also be equipped with telephones with speakers and/or headsets, audio-visual equipment for presentations, and video-conferencing capability for virtual presentations.

Objective 7: Effectively administer and manage detainee records (Applies for facility detention and transportation services)

• Objective 7A: All alien files are to be prepared, maintained, retired, and disposed of in accordance with ICE policy and National Archives and Records Administration requirements. Policy and procedures shall be developed to ensure the confidentiality and security of all alien files. The contractor shall be responsible for alien record keeping services and personal property. The contractor shall safeguard all records related to the operation of the facility.

Objective 8: Provide contract detention processing support for ERO Officers (Applies for facility detention services)

• Objective 8A: The contractor shall provide Contract Detention Processing Officers (CDPOs) to assist ERO officers and other detention facility staff in maintaining a safe detention environment and supporting case management and removal processing. CDPOs are also a resource to aliens in ICE custody, providing information on issues that commonly affect the ICE detainee population.

8. Security Language

Sensitive But Unclassified (SBU) Contracts Controlled Unclassified Information (CUI) Contracts

SECURITY REQUIREMENTS

GENERAL

ICE has determined that performance of the tasks as described in this contract requires that the contractor, subcontractor(s), vendor(s), etc. (herein known as contractor) have access to sensitive DHS information, and that the Contractor will adhere to the following.

POSITION DESIGNATION

IAW Title 5, CFR part 731, dated December 18, 2024, and 5 CFR 1400. Agencies are required to designate position risk and sensitivity level for all contractor employees to determine the commensurate level of background investigation. The public trust risk of a position is the assessment of the degree of potential damage to the efficiency or integrity of the service that could arise from misconduct by the incumbent in the position.

Therefore, once the contract is awarded and before the vendor starts submitting personnel for security vetting, the contractor will provide, through the Contracting Officer’s Representatives (CORs) a list of all positions, to include titles and specific description of the duties for each of positions assigned to support the contract.

PRELIMINARY FITNESS DETERMINATION

ICE will exercise full control over granting, denying, withholding or terminating unescorted government facility and/or sensitive Government information access for contractor applicants/employees, based upon the results of a fitness screening process. ICE may, as it deems appropriate, authorize and make a favorable expedited preliminary Fitness determination based on preliminary security checks. The preliminary fitness determination will allow the contractor employee to commence work temporarily prior to the completion of a full field background investigation. The granting of a favorable preliminary Fitness shall not be considered as assurance that a favorable final fitness determination will follow as a result thereof. The granting of preliminary fitness or final fitness shall in no way prevent, preclude, or bar the withdrawal or termination of any such access by ICE, at any time during the term of the contract. No employee of the contractor shall be allowed to enter on duty and/or access sensitive information or systems without a favorable preliminary fitness determination by the Office of Professional Responsibility (OPR), ICE Personnel Security Division (PSD). No employee of the contractor shall be allowed unescorted access to a Government facility without a favorable preliminary fitness determination by OPR PSD. Contract employees are processed under 5 CFR 731 dated December 18, 2024, and DHS Instruction 121-01-007, Revision 2, dated August 10, 2024, or successors thereto; those having direct contact with Detainees will also have 6 CFR § 115.117 considerations made as part of the Fitness screening process. Sexual Abuse and Assault Prevention Standards implemented pursuant to Public Law 108-79 (Prison Rape Elimination Act (PREA) of 2003)).

BACKGROUND INVESTIGATIONS

Contractor employees (to include applicants, temporary, part-time and replacement employees) under the contract, needing access to sensitive information and/or ICE Detainees, shall undergo a position sensitivity analysis based on the duties each individual will perform on the contract. The results of the position sensitivity analysis shall identify the appropriate background investigation to be conducted. Background investigations will be processed through OPR PSD. Contractor applicant/employees are nominated by a contracting officer representative (COR) for consideration to support this contract via submission of the DHS Form 11000-25 and ICE Supplement to the DHS Form 11000-25 to OPR PSD. This contract shall submit the following security vetting documentation to OPR PSD, through the COR, within 10 days of notification of initiation of an Electronic Application for Background Investigations (eAPP), or successor thereto, in the Office of Personnel Management (OPM) automated on-line system:

1. Standard Form 85P (Standard Form 85PS (with supplement to 85P required for those with direct contact with detainees or armed positions)), “Questionnaire for Public Trust Positions” form completed online and archived by the contractor applicant/employee in their NBIS eAPP account.

2. Signature Release Forms (Three total) generated by NBIS eAPP upon completion of Questionnaire (e-signature recommended/acceptable). Completed online and archived by the contractor applicant/employee in their NBIS eAPP account.

3. Electronic fingerprints taken at an approved facility OR two (2) SF 87 Fingerprint Cards (current revision) sent to OPR PSD. Additional information regarding fingerprints will be sent to the contractor applicant/employee from OPR PSD.

4. Optional Form 306 Declaration for Federal Employment. This document is sent as an attachment in an e-mail to the contractor applicant/employee from OPR PSD.

5. Social Security Administration 89 form (SSA-89): Authorization for the Social Security Administration (SSA) to Release Social Security Number (SSN) Verification. This document is sent as an attachment in an e-mail to the contractor applicant/employee from

OPR PSD.

6. If occupying PREA designated position: Questionnaire regarding conduct defined under 6 CFR § 115.117 (Sexual Abuse and Assault Prevention Standards). This document is sent as an attachment in an e-mail to the contractor applicant/employee from OPR PSD.

7. One additional document may be applicable if the contractor applicant/employee was born abroad. If applicable, the document will be sent as an attachment in an e-mail to OPR PSD from the contractor applicant/employee.

Contractor employees who have an adequate, current investigation by another Federal Agency may not be required to submit complete security packages; the investigation may be accepted under transfer of trust. The questionnaire related to 6 CFR § 115.117 listed above in item 5 will be required for positions designated under PREA. OPR PSD will determine if personnel meet transfer of trust requirements at the initial stage of processing and prior to requesting a new security questionnaire.

With respect to break-in-service requirements for transfer of trust, OPM removed the 24-month break-in-service provision. This requirement is replaced with a new process, established in the Federal Personnel Vetting Investigative Standards issued by the Suitability, Credentialing, and Security Executive Agents, which expands this window of time up to sixty months using a tiered, risk-based approach of graduated levels of investigation.

IAW 5 CFR 731 and E.O. 13764, the fixed five-year periodic reinvestigation for public trust positions and national security positions will soon be eliminated and only once personnel are enrolled in a continuous vetting program. Therefore, PSD will continue the reinvestigation process until this process is completed.

Required information for submission of security packet will be provided by OPR PSD at the time of award of the contract. Only complete packages will be accepted by OPR PSD as notified by the COR.

To ensure adequate background investigative coverage, contractor applicants/employees must currently reside in the United States or its Territories. Additionally, contractor applicants/employees are required to have resided within the United States or its Territories for three or more years out of the last five (ICE retains the right to deem a contractor applicant/employee ineligible due to insufficient background coverage). This timeline is assessed based on the signature date of the standard form questionnaire submitted for the applied position.

Contractor employees falling under the following situations may be exempt from the residency requirement: 1) work or worked for the U.S. Government in foreign countries in federal civilian or military capacities; 2) were or are dependents accompanying a federal civilian or a military employee serving in foreign countries so long as they were or are authorized by the U.S.

Government to accompany their federal civilian or military sponsor in the foreign location; 3) worked as a contractor employee, volunteer, consultant or intern on behalf of the federal government overseas, where stateside coverage can be obtained to complete the background investigation; 4) studied abroad at a U.S. affiliated college or university; or 5) have a current and adequate background investigation (commensurate with the position risk/sensitivity levels) completed for a federal or contractor employee position, barring any break in federal employment or federal sponsorship.

Only U.S. citizens and legal permanent residents are eligible for employment on contracts requiring access to DHS sensitive information unless an exception is granted as outlined under DHS Instruction 121-01-007, Revision 2, dated August 10, 2024. Per DHS Sensitive Systems Policy Directive 4300A, only U.S. citizens are eligible for positions requiring access to DHS Information Technology (IT) systems or positions that are involved in the development, operation, management, or maintenance of DHS IT systems, unless an exception is granted as outlined under DHS Instruction 121-01-007, Revision 2, dated August 10, 2024.

CONTINUED ELIGIBILITY

ICE will exercise full control over granting, denying and/or restrict facility and information access of any contractor employee whose actions conflict with Fitness standards contained in 5 CFR 731 and DHS Instruction 121-01-007, Revision 2, dated August 10, 2024, or who violate standards of conduct under 6 CFR § 115.117. The Contracting Officer or their representative can determine if a risk of compromising sensitive Government information exists or if the efficiency of service is at risk and may direct immediate removal of a contractor employee from contract support.

The Federal Government is transitioning to Trusted Workforce (TW) 2.0. TW 2.0 is a whole-of-government background investigation reform effort overhauling the personnel vetting process by creating a government-wide system that allows transfer of trust across organizations. All contractor employees will be subjected to the transition and will be enrolled into a continuous vetting system. Enrollment will include multiple requirements from all personnel and potential changes to processes, procedures, and systems. This contract will comply with all requirements that facilitate the mandated transition to TW 2.0.

OPR PSD will evaluate concerns received via multiple sources under the continuous vetting process, to evaluate continued Fitness of contractor employees. If concerns cannot be mitigated, the contractor will be removed from the ICE contract upon notification from OPR PSD.

REQUIRED REPORTS

The contractor will notify OPR PSD, via the COR providing an ICE Form 50-005, Contractor Employee Separation Clearance Checklist, of all terminations/resignations of contractor employees under the contract within five days of occurrence to the ICEDepartureNotification@ice.dhs.gov group box. The contractor will return any expired ICE issued identification cards and building passes of terminated/resigned employees to the COR. If mailto:ICEDepartureNotification@ice.dhs.gov an identification card or building pass is not available to be returned, a report must be submitted to the COR referencing the pass or card number, name of individual to whom issued, the last known location and disposition of the pass or card. The COR will return the identification cards and building passes to the responsible ID Unit.

IAW DHS Instruction 121-01-007, Revision 2, dated August 10, 2024, the Contracting Officer’s Representatives (CORs) notify the servicing personnel and industrial security offices when a contractor employee is no longer working for DHS on any contract and report any derogatory information concerning the individual immediately, in accordance with the contract requirements. Report this information to PSD-CEP-REPORTING@ice.dhs.gov. The report shall include the contractor employees’ name and social security number, along with the adverse information being reported.

The contractor will provide, through the COR, a quarterly report (on a Microsoft Excel Spreadsheet) containing the names of contractor employees who are actively serving on their contract. The list shall include the Name, Position and SSN (Last Four) and should be derived from system(s) used for contractor payroll/voucher processing to ensure accuracy. This list is what ICE Industrial Security uses to reconcile the contract quarterly. CORs will submit reports to PSD-Industrial-Security@ice.dhs.gov no later than the 10th day of each January, April, July and October.

Contractors, who are involved with management and/or use of information/data deemed “sensitive” to include ‘law enforcement sensitive” are required to complete the DHS Form 11000-6-Sensitive but Unclassified Information Non-Disclosure Agreement (NDA) for contractor employee access to sensitive information. The NDA will be administered by the COR to all contract personnel within 10 calendar days of the entry on duty date. The completed form shall remain on file with the COR for purpose of administration and inspection.

Sensitive information as defined under the Computer Security Act of 1987, Public Law 100-235 is information not otherwise categorized by statute or regulation that if disclosed could have an adverse impact on the welfare or privacy of individuals or on the welfare or conduct of Federal programs or other programs or operations essential to the national interest. Examples of sensitive information include personal data such as Social Security numbers; trade secrets; system vulnerability information; pre-solicitation procurement documents, such as statements of work;

and information pertaining to law enforcement investigative methods; similarly, detailed reports related to computer security deficiencies in internal controls are also sensitive information because of the potential damage that could be caused by the misuse of this information. All sensitive information must be protected from loss, misuse, modification, and unauthorized access in accordance with DHS Management Directive 11042.1, DHS Policy for Sensitive Information and ICE Policy 4003, Safeguarding Law Enforcement Sensitive Information.”

Any unauthorized disclosure of information should be reported to ICE.ADSEC@ice.dhs.gov.

mailto:PSD-CEP-REPORTING@ice.dhs.gov mailto:PSD-Industrial-Security@ice.dhs.gov mailto:ICE.ADSEC@ice.dhs.gov

SECURITY MANAGEMENT

The contractor shall appoint a senior official to act as the corporate security officer. The individual will interface with OPR PSD through the COR on all security matters, to include physical, personnel, and protection of all Government information and data accessed by the contractor.

The COR and OPR shall have the right to inspect the procedures, methods, and facilities utilized by the contractor in complying with the security requirements under this contract. Should the COR determine that the contractor is not complying with the security requirements of this contract, the contractor will be informed in writing by the contracting officer of the proper action to be taken to effect compliance with such requirements.

INFORMATION TECHNOLOGY SECURITY

When sensitive government information is processed on Department telecommunications and automated information systems, the contract company agrees to provide for the administrative control of sensitive data being processed and to adhere to the procedures governing such data as outlined in DHS MD 4300.1, Information Technology Systems Security (or its replacement). Contractor employees must have favorably adjudicated background investigations commensurate with the defined sensitivity level.

Contractor employees who fail to comply with Department security policy are subject to having their access to Department IT systems and facilities terminated, regardless the failure results in criminal prosecution. Any person who improperly discloses sensitive information is subject to criminal and civil penalties and sanctions under a variety of laws (e.g., Privacy Act).

INFORMATION TECHNOLOGY SECURITY TRAINING AND OVERSIGHT

In accordance with Office of the Chief Information Officer (OCIO) requirements and provisions, all contractor employees accessing Department IT systems or processing DHS sensitive data via an IT system will require an ICE issued/provisioned Personal Identity Verification (PIV) card.

Additionally, Cybersecurity Awareness Training (CSAT) will be required upon initial access and annually thereafter. CSAT training will be provided by the appropriate component agency of

DHS.

Contractor employees, who are involved with management, use, or operation of any IT systems that handle sensitive information within or under the supervision of the Department, shall receive periodic training at least annually in security awareness and accepted security practices, systems rules of behavior, to include Unauthorized Disclosure Training, available on the ICE Training System (ITS) or by contacting ICE.ADSEC@ice.dhs.gov. Contractor employees with significant security responsibilities shall receive specialized training specific to their security responsibilities annually. The level of training shall be commensurate with the individual’s duties and responsibilities and is intended to promote a consistent understanding of the principles and concepts of telecommunications and IT systems security.

mailto:ICE.ADSEC@ice.dhs.gov

All personnel who access Department information systems will be continually evaluated while performing these duties. System Administrators should be aware of any unusual or inappropriate behavior by personnel accessing systems. Any unauthorized access, sharing of passwords, or other questionable security procedures should be reported to the local Security Office or Information System Security Officer (ISSO).