Attachment 1_SOW - Jet Edge.pdf

Statement of Work

Jet Edge Water Jet Preventive Maintenance and Emergency Repairs

1. Scope: Provide Preventive Maintenance (PM) and unlimited on-call emergency repairs (ER) for the Government owned Jet Edge Water Jet machines located on Anniston Army Depot (ANAD). Equipment is installed in multiple Bldgs.:

Jet Edge Equipment

Pump Model

Serial Number

Motion System Model

Serial Number

Building number

Bar Code #

Jet Edge iP60-50 Gen II (With Gen III upgrade), UHP Pump

S/N 25497 Jet Edge 8 x 13 Mid- Rail Motion System

S/N 25520 456 M0156

Jet Edge iP60-50 Gen II (With Gen III upgrade), UHP Pump

S/N 25498 Jet Edge 8 x 13 Mid- Rail Motion System

S/N 25522 5 L8462

Jet Edge iP60-50 Gen III, UHP Pump

S/N 28287 Jet Edge 8 x 13 Mid- Rail Motion System

S/N 28363 456 M2470

Jet Edge iP60-50 Gen III, UHP Pump

S/N 28344 Jet Edge 8 x 13 Mid- Rail Motion System

S/N 28365 5 M2925

2. Requirements: The contract shall cover the cost of providing all things necessary to perform Preventive Maintenance (PM) and unlimited on-call emergency repairs (ER) for the Government owned Jet Edge Water Jet machines listed, including labor, tools, diagnostic equipment, transportation, schematics, documentation, and any other services to repair the machine tools. All repairs and Preventive Maintenance (PM) shall be performed by Contractor personnel that are experienced and highly trained in operating, maintaining, and servicing the equipment in accordance with the original equipment manufacturers (OEM) published procedures. The period of the contract shall be no less than 1 year after the date of award with four 1-year options for a total of 5 years.

3. Preventive Maintenance (PM): The Contractor shall perform 2 Preventive Maintenance services as detailed below annually on the Jet Edge Covered Equipment. ANAD will work with the contractor to schedule specific dates for site visits and will make all equipment available for the scheduled service. Work to be performed is as follows:

Preventive Maintenance Schedule

Jet Edge Equipment Serial Number(s) Preventive Maintenance Services

Jet Edge iP60-50 Gen II (With Gen III upgrade), UHP Pump

S/N 25497 S/N 25498

• Inspect and replace as required all High- Pressure components on intensifier listed in Jet Edge Gen. III Ceramic Maintenance Kit. Any additional replacement parts required during inspection and not included in the Maintenance Kit will be supplied by the Contractor on a cost reimbursable basis.

• Replace hydraulic filter, breather cap and hydraulic oil

• Replace low pressure water filters

• Review pump maintenance and perform training for new/existing employees

Jet Edge iP60-50 Gen III, UHP Pump

S/N 28287 S/N 28344

• Inspect and replace as required all High- Pressure components on intensifier listed in Jet Edge Gen. III Ceramic Maintenance Kit. Any additional replacement parts required during inspection and not included in the Maintenance Kit will be supplied by the Contractor on a cost reimbursable basis.

• Replace hydraulic filter, breather cap and hydraulic oil

• Replace low pressure water filters

• Review pump maintenance and perform training for new/existing employees

Jet Edge 8 x 13 Mid-Rail Motion System

S/N 25520 S/N 25522 S/N 28363

S/N 28365

• Lubricate motion system

• Calibrate equipment and adjust for squareness

• Inspect system for wear and identify any additional service requirement

• Review motion system maintenance and perform training for new/existing employees

The contractor shall, as part of this contract, provide all consumable parts needed during the performance of Preventative Maintenance services. The cost of these parts shall be submitted as part of the offerors bid. The, per machine, list is as follows:

Jet Edge Generation III Ceramic Maintenance Kit (#PM-50CER) Description Part Number Quantity Seal Kit, 7/8" 110717 1 Rod Seal 25954 2 O-Ring 45793-226 2 O-Ring 45793-042 2 Consumable Back-Up Disk 107378 2 High Pressure Poppet 35662 2 Check Seat 35367 2 Check Spring 25648 2 Low Pressure Poppet 104047 2 O-Ring Back-Up 104056226 2 Low Pressure Poppet Screw 104431 2 Check Valve Cap 105021 2 O-Ring 47113115 4 O-Ring 45793128 4 O-Ring 45793152 2

Centering Ring 105945 2 On-Off Valve Kit 104497 1 Valve Body 110607 1 Piston Seal 28598 1 Table Grease 6078 1 Hydraulic Filter 103442 1 Water Filter- 1 Micron 25622 1 Water Filter- .45 Micron 25523 1 Breather Cap 28565 1

4. Emergency repairs: Emergency repairs shall be performed by Contractor personnel that are experienced and knowledgeable in all phases of repair, service, and operations of Jet Edge Water Jets. Emergency repairs shall consist of any work that is necessary to restore the machine to a 100% performance level. The Contractor must be able to provide high priority repairs for the Edge Water Jets. Contractor shall:

A. Provide 24/7 Access to dedicated technical support via phone and email.

B. Response within 24 hours of initial contact from customer.

C. If problem cannot be resolved from the above option the contractor shall have a repair technician on site within seventy-two (72) hours of initial notification.

Charges associated with emergency repairs including travel, labor, transportation, repair parts, mileage, etc., shall be invoiced to the Government on a cost reimbursable basis. All prices shall be consistent with the Contractor's published prices that are in effect at the time of services. Only new OEM repair parts or components, or certified replacements of equal quality, shall be used to repair the equipment. Any replacement part or parts shall be approved by the Contracting Officer, Anniston Army Depot prior to installation. All replaced parts shall become property of the Government, unless there is a rebate available from the contractor for such parts.

5. Documentation of Malfunctions and Service Calls: The Contractor shall furnish to the Government a service document which will be used to report the date and time of notification, along with a brief description of each malfunction reported to him. The Contractor shall furnish to the Government one copy of this report form upon completion of any corrective or preventive action taken by the Contractor. The report form shall include as a minimum the following:

A. Date and Time of Notification B. Date and Time of Arrival C. Time Spent for Repair D. Description of Malfunction and/or Maintenance Performed E. Description of Parts Replaced

6. PRINCIPAL PERIOD OF MAINTENANCE (PPM): The normal period of on-site preventive maintenance and emergency repair services shall be from 7:00 AM - 4:30 PM Monday through Thursday and 7:00 AM - 3:30 PM every other Friday. No hours on Saturday, Sunday or Government observed holidays. The contractor shall make every effort to make all repairs during the scheduled PPM visits. Any circumstances that require an extension of maintenance services beyond the scheduled PPM visit or will result in additional costs to the Government shall be approved by the Contracting Officer or Contracting Officer's Representative (COR) before the services are performed.

7. Support Outside of Normal PPM: On-call emergency maintenance support shall be made available to the Government outside the Normal PPM (including Federal holidays and weekends) at a fixed hourly rate (or rates), as specified in this contract.

8. Contractor’s Point of Contact: The Contractor shall provide the Contracting Officer with a point of contact, email address and a telephone number for the Government to report service calls and shall make arrangements for qualified service personnel (e.g.

qualified technician) to receive notification and respond to the Government's request for technical support. Telephone recording devices and/or voice-mail systems are acceptable. The Contracting Officer will supply the Contractor with the name, email and telephone number of his/her designated technical representative. The COR is authorized to request maintenance support services. The Contractor shall not proceed with any verbal or written change(s) to the scope of work from sources other than the Contracting Officer, who will provide changes in writing.

9. Response Remedies: If, seventy two (72) hours after the Contracting Officer or COR notifies the Contractor, the Contracting Officer determines that the contractor is not making continuous progress toward remedying any reported equipment malfunction, the Government shall reserve the right to secure the services of other commercial or Government qualified technicians to repair, replace, or otherwise correct the reported malfunction of the equipment at the Contractor’s expense.

10. Replacement Parts/Materials: Replacement parts shall be supplied by the Contractor on a cost reimbursement basis as specified in this contract. Only new standard parts or parts refurbished equivalent to new, shall be used in effecting repairs. A discount on all parts and all upgrades shall be offered to the Government as part of this emergency on-call maintenance contract.

11. Warranty of Parts/Materials: Parts/materials replaced under this contract will be subject to the standard commercial warranty applied to those parts or materials. Labor shall have at a minimum 30 days of warranty.

12. Surveillance/Communication: All technical surveillance of on-call, on-site services will be performed by the Contracting Officer’s Representative. After correction of each malfunction, the contractor shall notify the contract administrator named in this contract. Communication of all technical matters pertaining to this contract shall be in writing directly between the contractor and the Contracting Officer, Anniston Army Depot, ATTN: AMSTA-AN-CTCS, 7 Frankford Avenue, Anniston, Alabama 36201- 5003, with a copy furnished to the COR. The Contractor shall not proceed with any verbal or written change(s) to the scope of work from sources other than the Contracting Officer, who will provide changes in writing.

13. Access and General Protection/Security Policy and Procedures:

A. This standard language is for Contractor employees with an area of performance within an Army-controlled installation, facility, or area. The Contractor and all associated subcontractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services, or Security office. The Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA, and/or local policy. In addition to the changes otherwise authorized by the change clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes.

B. For Contractors that do not require a Common Access Card (CAC) but require access to a DOD facility or installation. Contractor and all associated subcontractor employees shall comply with adjudication standards and procedures using the National Crime Information Center interstate identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

C. If necessary, Contractor shall acquire and return all issued U.S. Government

Common Access Cards, installation badges, and/or access passes.