Attachment 1 - SOW.docx
DOCX document 17 KB Posted
- Solicitation number
- 36C25926Q0470
About this file
This is a Statement of Work (SOW) for firewall services supporting patient WiFi operations at the Sheridan VA Medical Center in Wyoming. The contractor shall provide five firewall appliances (one for each of Buildings 7, 61, 64, 86, and 87), each capable of supporting up to 1,000 users, along with programming, licenses, setup, repair, and replacement services. The contract period runs for one year beginning May 29, 2026, with four option years available. The facility currently operates patient WiFi across seven buildings monitored by Fortinet Fortigate systems.
The contractor's mandatory responsibilities include onsite replacement of failed firewall routers with a maximum four-hour response time during business hours (Monday-Friday), or next business day Monday morning if the failure occurs after 1 PM Friday. The contractor must provide 24/7/365 telephone support and remote services, install all manufacturer software updates as they become available, and deliver daily email activity reports in PDF, Word, or Excel format to two VA personnel. Reports must include blocked botnet sites, clients, domains, applications, application categories, blocked applications, and blocked application categories. All service personnel performing these tasks must hold all certifications required by the firewall manufacturer. The government will provide WiFi access points, network switches, electricity, space for the appliances, and a listing of sites to be blocked.
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Other files
| File | Type | Posted |
|---|---|---|
| 36C25926Q0470 0001.docx | DOCX document | |
| 36C25926Q0470.docx | DOCX document | |
| Attachment 2 - Price Schedule.docx | DOCX document | |
| Attachment 3 - VA Notice of Limitations on Subcontracting.docx | DOCX document |
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Text version
Statement of Work A. General Information
1 Title of Project: Firewall Services for Patient WiFi at the Sheridan VAHCS
2 Scope of Work: The contractor shall provide programing, licenses, summary reports, on-site setup, repair or replacement of a firewall appliance as follows:
a. One each appliance for up to 1000 users for Building 86 at Sheridan VAMC
b. One each appliance for up to 1000 users for Building 64 at Sheridan VAMC
c. One each appliance for up to 1000 users for Building 87 at Sheridan VAMC
d. One each appliance for up to 1000 users For Building 7 at Sheridan VAMC
e. One each appliance for up to 1000 users For Building 61 at Sheridan VAMC
3 Background: This facility currently has Patient WIFI available in building 7, 9, 61, 64, 86, 87, and 71 the access is currently being monitored by a Fortinet Fortigate system.
4. Performance Period: Services required for 1 Year starting May 29, 2026 plus 4 option years.
B. Contract Award Meeting No Kick-off meeting required.
C. General Requirement Firewall services for Patient WIFI in Building 7, 9, 61, 64, 86, 87 and 71, Sheridan VAHCS D. Specific Mandatory Tasks and Associated Deliverables
1. Onsite replacement of current Firewall routers should they fail.
2. Onsite setup and programing of new/replacement Firewall routers for the entire contract period.
3. Response time of no more than 4 hours during Monday through Friday to replace failed equipment. If service call for failed equipment happens after 1 PM on Friday, expectation would be to have someone on site first thing Monday morning.
4. 24/7/365 telephone support and remote services.
5. Install all manufacturer software updates as they become available.
6. E-mail activity reports in a PDF, Word or Excel format to two Sheridan VA personal daily and the reports will include:
a. Blocked Botnet sites
b. Clients
c. Domains
d. Applications
e. Application Categories
f. Blocked Applications
g. Blocked Application Categories
7. Any service person preforming any of the tasks listed must have all certifications required by the manufacturer of the firewall appliance to perform the task.
E. Government Responsibilities:
Provide the WIFI access points, network switches, electricity and space for the Firewall appliance as well as a listing of the type of sites to be blocked.
File details come from the government source that posted it. Updated .