Attachment 1 -SOW Aviation Mechanics_16 June.pdf

Aviation Maintenance Statement of Work Version 1.0 Page 1

Aircraft Maintenance Support Services

For the

Critical Incident Response Group

Statement of Work

16 June, 2022

Aviation Maintenance Statement of Work Version 1.0 Page 2

1. Scope This requirement is for a Contractor to provide skilled personnel to augment the Federal Bureau of Investigation (FBI) Critical Incident Response Group (CIRG) in house Aircraft Mechanics based in various locations around the continental United States. The scope of this statement of work is intended to encompass the full range of activities required by aircraft maintenance personnel to fix and maintain both rotary and fixed wing aircraft. The contractor shall furnish all personnel, hand tools, with current calibration such as hand scales, torque wrenches etc. (OEM specialized tooling is provided by the Government) to complete maintenance and repair services as tasked under this contract. These maintenance related activities are necessary to ensure mission success. Successful performance under this contract requires the Contractor to have a robust maintenance operation program which demonstrates inclusion but not limited to: aircraft record keeping, a quality assurance and control program, a documented training record program, an aviation maintenance safety program, a drug and alcohol testing program, a respirator program, a personal protective equipment (PPE) program, a tool and foreign object damage

(FOD) control program, and administrative capabilities to monitor and control employee performance. This is a non-personal services contract. The Government shall not exercise any supervision or control over contractor employees performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the

Government.

1.1 Description of Services/Introduction

CIRG requires an experienced contractor to provide aircraft maintenance support personnel to service both rotary and fixed wing aircraft in support of the FBI 24-hour, 365 day-per year mission sets. Contractor support personnel shall support daily repair and maintenance for current

FBI Fleet including but not limited to Bell Helicopters (Bell 429), Sikorsky UH60M, Cessna fixed wing aircraft (Cessna 182T, 206H, Caravan 208B), Bombardier Q400, Pilatus PC-12 NGX, and Gulfstream G550 Aircraft. Contractor support is required for the following labor categories:

• Lead Aviation Maintenance Technician

• Aviation Maintenance Technician A&P and IA Rating

• Aviation Maintenance Technician A&P

• Inventory Specialist

1.2 Background

The CIRG has the mission to provide a counter terrorism, critical incident, and weapons of mass destruction (WMD) aviation support to the Federal Bureau of Investigation (FBI). To support these missions the FBI operates a fleet of over 100 aircraft composed of both fixed wing and rotary wing aircraft. The aircraft and the personnel required to operate and maintain the aircraft are based in various locations around the continental United States.

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The requirement to augment FBI in house mechanics has existed over the last 10 years prior to the date of this document. Based on historical and current needs, the Government estimates the below Full Time Equivalent (FTE) personnel will be needed to continue support of this requirement over the life of the contract through separate Task Orders.

Manassas, VA

Quantico, VA

Pt

Mugu, CA

Lakehurst, NJ TOTAL

Lead Aviation Maintenance

Technician 1 1

Aviation Maintenance Technician

A&P and IA Rating 5 1 1 7

Aviation Maintenance Technician

A&P 13 13

Inventory Specialist 1 1

Total 22

These numbers could fluctuate up or down but should not fluctuate more than 50% either way over the life of the contract. Additionally, other FTE labor categories could be required to support aircraft that the FBI procures in the future. These labor categories and there descriptions, if required, will be added via bi-lateral modification to the contract.

2. Applicable Documents

a) Bureau Aviation Regulations (BAR)

b) Federal Aviation Administration (FAA) regulations

c) THU/Standard Operating Procedures (SOP)

d) ASU/General Maintenance Manual (GMM) guidelines

3. Requirements The contractor will provide mechanics to conduct scheduled and unscheduled aircraft maintenance inspections, repairs, modifications, services, aircraft record keeping and additional maintenance related tasks both at home base and during deployments. The contractor will support FBI maintenance personnel in maintaining and administering all aircraft maintenance program production control and quality control.

The contractor mechanics shall support FBI maintenance operations in various climates and locations to include but not be limited to fixed base operations (FBOs) and field operations within and outside the continental United States. Contractor mechanics shall work side by side with FBI mechanics in all environments even under field conditions to include but not be limited to maritime, mountain, cold weather, desert, forest, tropical, etc. Work may be performed in a heated but not air-conditioned hangar. Some maintenance and repairs may, as circumstances require, have to be performed outside in inclement weather. Dirt, oil, grease, and water are encountered in carrying out the work. Some duties are accomplished in unprotected areas where dust, rain, snow, and wind are encountered with temperatures ranging from 110° F in the

Aviation Maintenance Statement of Work Version 1.0 Page 4 summer to below freezing in the winter. Work is usually performed from work stands, where parts worked on are in hard-to-reach places that require climbing, standing, stooping, bending, stretching, and working in tiring and uncomfortable positions. Some work tasks (i.e., composite materials and painting) may even require the use of a respirator. Individual contract mechanics will frequently have to lift parts and equipment that weigh up to 20 pounds and occasionally may lift items that weigh 50 pounds.

3.1 Maintenance Support Services

The contractor shall provide personnel, management, and equipment, except as provided as government furnished, to perform all maintenance of aircraft.

3.1.1 Scheduled Aircraft Maintenance

The contractor will perform scheduled aircraft maintenance/preventative maintenance.

Scheduled aircraft maintenance shall include preflight checks, required 50-hour and 100-hour inspections, annual inspections, progressive inspections, post maintenance aircraft operational ground and flight checks in accordance with manufacturer maintenance manuals and procedures in order to ensure aircraft is airworthy and ready to be flown.

The Contractor shall perform general repairs on aircraft, aircraft components, sub-components, and end-items and shall disassemble parts and components. The Contractor shall provide trained aviation maintenance employees. The contractor shall achieve the repair times IAW platform specific technical manuals and technical bulletins.

The contractor shall perform field and sustainment maintenance on assigned aircraft.

3.1.2 Unscheduled Aircraft Maintenance

Unscheduled aircraft maintenance occurs anytime a component has malfunctioned or is suspected of malfunctioning and is typically unforeseen. The contractor shall support and perform unscheduled aircraft maintenance as approved by the Contracting Officer Representative

(COR) or designated FBI Maintenance Supervisor.

3.1.3 Other Aircraft Maintenance

The contractor shall provide other aircraft maintenance. Contractor shall be able to support the full range of duties required by the A&P Mechanic Certificate. The contractor shall obtain COR or designated FBI Maintenance Supervisor approval prior to performing any repairs that deviate from the OEM manual.

3.1.4 Inventory Services

The Contractor shall conduct services to include inventory, documenting discrepancies, and providing final reports. The contractor personnel must have a working knowledge of computerized maintenance and record keeping systems.

3.2 Reliability and Maintainability

The contractor shall provide inputs to improve reliability and maintainability of FBI aircraft and support equipment.

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3.3 Aircraft Availability

The contractor shall ensure the maximum operational availability for all aircraft by completing all required maintenance and ensuring the aircraft are airworthy.

3.4 Projected Aircraft and Locations

The expected number of aircraft to be supported under this contract is 30-50 aircraft. This includes a combination of both fixed and rotary wing aircraft. The actual total number of aircraft may vary. Currently aircraft supported under this requirement are located in Quantico, VA, Manassas, VA, Los Angeles, and New York. Temporary support of aircraft in excess of the projected amount is expected to be within the normal duty day and workload capacity of the

Contractor at no additional cost. Government-directed structure changes could require a transition from the aircraft listed to other type aircraft, or a permanent increase or decrease in the authorized number of aircraft assigned and which may drive commensurate workload changes.

3.5 Parts and Materials

If the Task Order requires and Inventory Specialist, the contractor shall support ordering, storage, issuing and receiving of parts, hazardous materials, and waste disposal. The Contractor shall use only a Government approved material and property control procedure for all requisitions processed in support of this contract and abide by all regulatory and contractual requirements. The Contractor shall make shipment tracking information available for review by

COR. The Contractor shall conduct visual inspection on all materiel received for damage and properly store materials and supplies to prevent degradation. The Contractor will support special inventories and record reconciliation to validate the accountability of parts and materials.

4. Personnel The Contractor shall ensure centralized control and overall management of personnel and shall assure required federal, state, and local licenses, permits, and certifications are acquired prior to contract personnel performing any services. The Contractor shall ensure their employees understand the expectations of professional behavior and being technically competent to perform their operational duties. The Contractor must certify that personnel understand and comply with applicable Bureau Aviation Regulations (BAR), FAA regulations, manufacturer maintenance manual procedures, THU/Standard Operating Procedures (SOP) & ASU/General Maintenance

Manual (GMM) guidelines and established unit protocols.

4.1 Performance Management Program Plan

The contractor shall submit a performance management program plan which describes administrative and disciplinary actions to be taken in the cases of non-compliance which cause damage to aircraft, equipment or parts procedural or otherwise, tools or equipment being misplaced or lost causing a potential FOD incident, quality control and production control procedures, protocols and directions not being completed correctly and in a timely manner as

Aviation Maintenance Statement of Work Version 1.0 Page 6 requested by designated government personnel, and any direct actions which resulted in unsafe maintenance practices.

4.1.1 Tool and Foreign Object Damage (FOD) control program

The contractor shall establish a tool and foreign object prevention plan 15 days after contract award and updated annually.

4.2 Personnel Qualifications

The Contractor is required to provide the labor categories listed below in the performance of this contract. The Contractor shall provide personnel that are qualified and certified to service all aircraft in this requirement. In addition to the duties and positions outlined below, and depending on the needs of the end user, the Contractor may be required to identify a Contract Mechanic

Team Lead (TL) for mechanics per Task Order.

4.2.1 Task Order Team Lead: If applicable per Task Order, the team lead is expected to shorten the lines of communication with the Contractor. The team lead shall be chosen by the Contractor but is subject to approval of the FBI Contracting Officer Representative (COR). The Team Lead shall be a fully functioning mechanic already assigned to the Task order. Duties of the Team lead shall also include:

• Taking leave and sick requests from other mechanics.

• Working as a liaison between the Government and Contractor.

• Lead and direct the other team members on the Task Order.

All contract mechanics must successfully complete a resume review, and in some cases a job skills verification phase including an oral and two (2) day practical evaluation performed at an appropriate maintenance facility. The job skills verification phase will be developed by both the

COR and the contractor, and the Government shall have final approval over the job skills verification phase process. Successful completion will be determined by the Government with input from the Contractor. The FBI will reimburse the contractor for travel costs associated with the skills verification.

Labor Category Description

Lead Aviation Maintenance

Technician (Key Personnel)

- Current Federal Aviation Administration (FAA) issued Airframe and Powerplant (A&P) and

Inspection Authorization (IA).

- Minimum 15 years’ experience as an airframe and power plant mechanic.

- Will have a minimum four (4) years’ experience working as an IA on civil rotary wing aircraft and returning them to service by exercising the privileges of his/her FAA certifications.

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- Minimum seven (7) years’ experience working as a lead mechanic in civil aviation with experience in military and government aviation operations.

- Must have at least six months experience in the inspection, servicing, or maintenance of aircraft systems within the last 24 months.

- Rotary wing aircraft experience with Sikorsky UH60, S70 and Bell 429 aircraft is preferred.

- UH-60M helicopter avionics experience desired with

2 years being preferred.

Security Clearance: SECRET

Education and Certification

- Contract Lead mechanic should be school qualified to work on all THU or ASU aircraft assigned.

Aviation Maintenance

Technician A&P and IA

Rating (Key Personnel)

- Minimum five (5) years’ experience as an Aviation

Maintenance Technician

- Minimum of two (2) years’ experience as a certified

IA. (Field Flight Operations Unit Only)

- Current IA or meets FAA requirements and obtains an

IA within 90 days of employment (Aviation Support

Unit only)

- Will have a minimum 5 years’ experience working as an A&P mechanic on civil rotary wing aircraft and returning them to service by exercising the privileges of his/her FAA certificate. Rotary wing aircraft should include Sikorsky H60, S70 and Bell 429 aircraft. UH-

60M helicopter avionics experience is desired. (For

THU)

- Will have a minimum six (6) months experience in the inspection, servicing, or maintenance of aircraft systems within the last 24 months.

- Knowledge of computerized maintenance and record keeping systems is required of CAMP/CMP Systems.

- Individuals shall have experience with piston powered

Cessna airplanes and the Cessna 208B Grand Caravan airplane.

- Individuals stationed in the Washington, DC, area must have experience with Gulfstream V/550 airplanes, and/or Bombardier Dash 8 Q400 series airplanes.

- FAA Certification

- A&P Certification

- IA Certification

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Aviation Maintenance

Technician A&P (Key

Personnel)

- Minimum of five (5) years’ experience as an Airframe and Power Plant Specialist.

- Will have minimum of five (5) years’ experience working as an A&P mechanic on civil rotary wing aircraft and returning them to service by exercising the privileges of his/her FAA certificate. Rotary wing aircraft should include Sikorsky UH60, S70 and Bell

429 aircraft. UH-60M helicopter avionics experience is desired. (THU Only)

- Must hold a valid FAA issued Airframe and Power

Plant mechanic certificate and shall have at least 24 months experience as an airframe and power plant mechanic.

- Must have at least six (6) months experience in the inspection, servicing, or maintenance of aircraft systems within the last 24 months.

- Individuals stationed outside of the Washington, DC, area must have experience with piston powered

Cessna airplanes and the Cessna 208B Grand Caravan airplane.

- Individuals stationed in the Washington, DC, area shall also have experience with Sikorsky H60 series helicopters.

- Knowledge of computerized maintenance and record keeping systems is required.

- A&P Certification

Inventory Specialist - Must have experience with aviation logistics involving tools and repair parts.

- Must have experience shipping hazardous materials including, but not limited to, aircraft batteries and aircraft fuel tanks.

- Must be familiar with computerized inventory systems, including CAMP/CMP, as well as maintenance scheduling and record keeping systems.

Certificate of Dangerous Goods Trained by FedEx

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4.2.2 Non-Key Personnel Waiver

The Contracting Officer (CO) may grant non-key personnel waivers or allow substitution of non-mandatory technical certifications for education and/or experience if it is determined to be in the best interest of the Government. Any equivalencies or substitutions must be cited in the order.

4.3 Key Personnel

Certain skilled, experienced, professional and/or technical personnel are essential for successful accomplishment of the work to be performed under this contract. These are defined as

"key personnel". The contractor shall use key personnel as identified below during the performance of this contract and will request contracting officer approval prior to any changes.

Requests for approval of any changes shall be in writing with a detailed explanation of the circumstances necessitating the change. The request must contain a complete resume for the new key personnel and any other pertinent information, such as degrees, certifications, and work history. New key personnel must have qualifications that are equal to or higher than those being replaced. The contracting officer will evaluate the request and notify the contractor whether the requested change is acceptable to the Government.

Key personnel shall be recruited by the Contractor in accordance with Executive Order: Non-displacement of Qualified Workers under Service Contracts (November 18, 2021).

Key personnel for this contract are identified as

• Lead Aviation Maintenance Technician,

• Aviation Maintenance Technician A&P and IA Rating, and

• Aviation Maintenance Technician A&P

4.3.1 Resignation/Termination of Key Personnel

The contractor shall notify the CO within 3 business days of the resignation or termination of key personnel.

4.3.2 Strike Plan

If Contractor employees performing on the contract are covered under a Collective Bargaining

Agreement (CBA), the Contractor shall provide a Strike Plan to the COR within 30 calendar days after contract start date. The Strike Plan shall address how the Contractor shall continue to provide contract services in the event of a strike or labor dispute by represented employees, and address measures necessary to ensure the security of Government property and communications.

The plan shall also address any other criteria the Contractor believes to be critical to continuance of contracted services. The plan shall be reviewed on an annual basis by the Contractor and the

COR.

4.4 Personnel and Phone Rosters

The Contractor shall provide a complete roster of their personnel through the life of the contract.

The report shall include employee name, labor category, phone number, email, and work location for every Contractor or Subcontractor employee performing on this contract.

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The Contractor shall provide the Government with a Key Personnel Phone Roster for contact outside of normal duty hours. The Contractor shall also provide the Government with an

Organizational Phone Roster for all functions required by this SOW.

This information is subject to the Privacy Act of 1974.

4.5 Contractor Gain and Loss Report

The Contractor shall provide a quarterly gains and losses report through the life of the contract.

The report shall include employee name, start and/or departure date, labor category, phone number, email, office symbol and work location for every Contractor or Subcontractor employee who commences performance or departs from this contract and if departing the reason for the departure.

This information is subject to the Privacy Act of 1974

4.6 Conduct of Personnel

Employees of this contract shall comply with standards of conduct.

4.6.1 Drug and Alcohol Testing

Contractor shall have and maintain a drug and alcohol-testing program that applies to employees on the FBI contract and that conforms to the standards of FAA, Title 14 Part 120. This program shall include random drug and alcohol testing. The annual percentage rate of random drug testing shall be NO LESS THAN 25% of all employees assigned to this contract. The Contractor shall provide to the COR the annual testing results of Contract employees assigned to this contract.

Annual testing results, which indicate a reported positive rate equal to or greater than 1.0 percent, will result in the annual testing rate increased to 50% of all contract employees. The Contracting

Officer must approve all testing rate changes. The Contractor shall accomplish the specified testing using a certified (i.e., a certified lab that meets Department of Health and Human Services

(DHHS)/Substance Abuse and Mental Health Services Administration (SAMHSA) certification) medical substance abuse testing facility. The Contractor shall bear the cost of organizing and administering random tests. In the event of any positive drug test, the contractor shall notify the respective COR immediately.

4.6.2 Removal of Personnel

The government may require the removal of any Contractor employee for reasons of misconduct, safety, environmental, security, incompetency, or any employee found to be, or suspected of being, under the influence of alcohol, drugs, or other incapacitating agent. The FBI will remove

Contractor employees who refuse to submit to the random drug and alcohol testing from the FBI premises. The FBI reserves the right to remove Contractor employees suspected of being under the influence of drugs or alcohol from FBI property. An employee escorted off FBI property will not be permitted to return to work on this contract, and the decision to remove shall be the sole discretion of the Government without recourse by the contractor. The removal of a

Contractor employee from the job site shall not alleviate the Contractor of the requirement to provide sufficient personnel to perform the services as required by this contract.

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4.7 Contractor Mobilization and Availability Requirements

The FBI mission is 365 days a year / 24 hours per day. The Contractor shall possess a flexible organization to provide a rapid-response capability to meet last-minute mission changes and requirements. Personnel must be versatile and must be able to keep pace with a continuously changing technical environment. The contractor’s personnel are expected to be highly competent and play an essential part in ensuring aircraft are prepared to depart no later than one hour and fifteen minutes after notification (N+1.15 hours) in providing operational support of FBI missions.

There is an on-duty week rotation for work outside the normal business hours and it will include assigned weekend work for prepositioning and receipt of inbound aircraft operations. Contractor personnel will be required to work a standby Aviation Maintenance Technician with a 1-hour recall posture for periods of up to 1 week in duration. The work rotation is designed to provide a minimum of 3 weeks before the next standby Aviation Maintenance Technician shift but may fluctuate based on personnel availability and mission requirements. The standby Aviation

Maintenance Technician duty roster will be developed, and the Aviation Maintenance

Technician names will be assigned by the FBI Unit maintenance staff in the task order award.

The Aviation Maintenance Technician deployment schedule will be rotational in nature and the

Aviation Maintenance Technician names will be assigned by the FBI Unit maintenance staff.

4.8 Contractor Manpower Reporting

The Contractor shall comply with FAR 52.204-14 and report annually by October 31, for services performed under this contract during the preceding Government fiscal year (October 1-

September 30) via a secure data collection site. The Contractor is required to completely fill in all required data fields at https://sam.gov; System for Award Management (SAM).gov.

Reporting inputs will be for the labor executed during the period of performance for each

Government FY. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. Contractors may direct questions to the SAM.gov help desk.

If the Contractor fails to submit the report in a timely manner, the contracting officer will exercise appropriate contractual remedies. In addition, the Contracting Officer will make the

Contractor’s failure to comply with the reporting requirements a part of the Contractor’s performance information under FAR subpart 42.15.

4.9 Training

Contractor shall ensure all Contractor employees possess the required training, qualifications, proficiency, and security clearances necessary to satisfy all contract requirements. All costs associated with employee training in order to meet the requirements of this SOW are the sole responsibility of the Contractor except as outlined in paragraph 4.9.3. The Government reserves the right to audit technician and specialist qualifications at any time to ensure a qualified workforce, and in its sole discretion determine whether the personnel meet the contract https://www.acquisition.gov/far/subpart-42.15#FAR_Subpart_42_15

Aviation Maintenance Statement of Work Version 1.0 Page 12 requirements. Contractor shall immediately replace personnel deemed not to meet the contract requirements without recourse.

4.9.1 Training Plan

The contractor shall develop and provide a comprehensive training program that describes how the contractor will establish and ensure a properly trained and qualified workforce is available throughout the life of this contract. The training plan shall document specific methods and procedures regarding how training, qualification, and certification will be accomplished; a description of training documentation and employee training records; the number, position, and qualification of personnel that will conduct training, qualification, and/or certification: the anticipated number of personnel by position or level requiring training, qualification, or certification; the task qualifications required for specific duty positions; specific milestones, frequencies, reoccurrences, and intervals as to when training, qualification, or certification of employees will take place; the extent or level in which the training, qualification, or certification will be accomplished; and the Quality Control process that will be utilized to ensure compliance with established training procedures.

An internal policy is required to ensure employees are trained on current and new airframes. This training policy shall enable Contractor employees to receive updates to procedures that affect the maintenance of aircraft.

All training, qualification, and certification of employees shall be completed prior to performance of assigned duties under this contract.

4.9.2 Training Records

The contractor shall develop and maintain individual training records to document experience, training, and test results. Document initial, recurring, and supplemental training accomplished in each employee’s training record. Maintain each training record at the individual’s work location.

The contractor shall make training records available to Government representatives upon request.

4.9.3 Government Directed Training

The Government may provide training, briefings, conferences, workshops, seminars, etc., to

Contractor employees if determined to be in the best interest of the Government. The

Government may provide training as required for new equipment, requirements, and technologies not addressed in this SOW. Any Contractor request for training shall be submitted by the Contractor to the COR as soon as the training requirement is identified. The Government

CO will approve any Contractor requested training. When the Government directs specific commercial or agency training, all training costs including tuition, per diem and travel will be reimbursed as approved by the COR.

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4.9.4 Special Certifications

14 CFR Part 135 and/or 145 corporate certification is required. Additional certifications beyond those listed in the personnel qualifications may be required and will be identified in each order placed against this contract.

4.10 Respirator

Contractor shall develop and maintain a respirator program to include training, supplying, and fitting. Contract mechanics assigned to specific units shall have an annual respirator physical and be issued individual respirators provided by the Contractor. All mechanics assigned to support these units must be respirator qualified in the first year of the contract unless a documented medical condition prevents such qualifications. Only the COR can approve exemptions for medical conditions. The specific units requiring a respirator will be identified in each task order.

5. Work Site

5.1 Place of Performance

The place of performance will be addressed on a task order basis. Currently work is being performed at Government locations in the below areas. However, the contractor may be tasked to dispatch one or more mechanics to travel to remote locations both CONUS and OCONUS.

a) Quantico, VA

b) Manassas, VA

c) Los Angeles, Point Magu, CA

d) Lakehurst, NJ

5.2 Hours of Operation

The Contractor shall provide the personnel and work schedules necessary to meet all SOW requirements and associated mission support tasks. This can include support working 24 hours

Monday through Friday and weekend support as required. The Contractor shall adjust work schedules to accommodate changes in mission requirements.

5.3 Work Schedule

Contractor personnel shall work a total of 40 hours a week consisting of 8-hour days. Typical work hours are Monday through Friday 0700 – 1600 or 0800 - 1700. Alternate work schedules to include Holidays and weekends, on-duty week rotation for work outside the normal business hours, and standby aviation support will be assigned by the COR or designated FBI Maintenance

Supervisor on orders when required.

Contractor employees will work in a time scheduled environment. It is important that the FBI understands when employees will and will not be available to work their scheduled shift. The

Contractor must have a robust system to provide the FBI with notice of employee's planned absences and those employees required to work on light duty per a doctor's order. The Contractor

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5.4 Holidays

FBI locations may be shut down on observed Federal Holidays. If the holiday falls on a Saturday or Sunday, it may be observed on Friday or Monday as directed.

U.S. holidays include:

New Year's Day Juneteenth National Veterans Day

Martin Luther King Day Independence Day Thanksgiving

Presidents Day Labor Day Christmas Day

Memorial Day Columbus Day

6. Security Clearance All personnel must possess an active SECRET security clearance. Contractor must have active

SECRET Facility clearance for performance of this contract.

Contractors with existing clearances shall have their clearances passed to the FBI through established security procedures. It is the responsibility of the contractor to contact the COR to begin the security clearance process for new contractor personnel. The Contractor shall ensure

Contractor personnel have a valid security clearance appropriate to the access required for proper accomplishment of contract/order requirements. Interim Security Clearances may be acceptable on a case-by-case basis. Contractor personnel shall not be authorized access to classified and/or sensitive, but unclassified, information and/or materials or be permitted to work on classified and/or sensitive, but unclassified, projects and/or programs without a proper security clearance and a need-to-know. Contractor personnel whose clearances have been suspended or revoked shall immediately be denied access to classified and/or unclassified sensitive information.

7. Safety The Contractor shall institute a "clean as you go” policy in all areas as an aid in controlling

Foreign Object Debris/Damage (FOD). The Contractor shall ensure that all facilities always present a professional clean and neat appearance, to include policing the areas (inside and outside) for all facilities being used by the Contractor. The Contractor shall maintain the floors so that fluid and grease spills are cleaned as soon as they occur.

7.1 Safety Management

The Contractor shall ensure employees always adhere to safety standards. Upon request by the

COR, contract mechanics shall complete a maintenance safety and performance incident statement in cases where FAA regulations, manufacturer maintenance manual procedures, THU

SOP maintenance guidelines, ASU General Maintenance Manual (GMM) and established protocols are not followed correctly. Below are some of the typical incidents when statements are required.

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• Damage to aircraft, equipment, or parts.

• Misplaced tools or equipment causing a potential FOD incident.

• Deviations from established maintenance quality control or production control procedures.

• Deviations from established protocols; or,

• Approaching time sensitive tasks in a nonchalant manner.

Contract mechanics demonstrating continued poor work performance, violating FAA regulations, violating maintenance program standard operating procedures and protocols, or jeopardizing aviation safety may be subject to immediate removal from FBI property.

7.2 Environmental, Safety and Occupational Health Program (ESOH)

Develop and implement an Environmental Safety and Occupational Health Program that complies with OSHA (Public Law 91-596) and applicable agency safety guidelines.

The contractor shall select and use proper Personal Protective Equipment (PPE).

The contractor shall cooperate with Government safety personnel in conducting formal detailed safety inspections and unannounced spot safety inspections of all Contractor activities. The contractor shall provide the Government with initial written replies concerning actions taken no later than 3 business days following the Government request.

The contractor shall immediately notify the government technical lead and COR of all mishaps involving on-duty contractor personnel, agency assets or operations which result in injury, illness, or damage. Following notification to the government the contractor shall submit a detailed incident report. The contractor shall maintain records of occupational injuries, illnesses, and other related activities as required by Federal, State, and local regulations. The copies of all mishap reports shall be maintained for one year or as otherwise required by law. Contractor shall submit copies of its OSHA 300 and 301 logs to the Government upon request.

8. Contract Transition Phase in and Phase Out

8.1 Contract Transition Phase In

The phase-in period will be the 15 days preceding Full Performance Start date. The Contractor shall be allowed access to Government facilities. Access shall not interfere with the work efforts of current Contractor or Government personnel. The Contractor shall be able to familiarize supervisors, key personnel, and staff with existing equipment, reporting, work scheduling, and procedures.

8.1.1 Transition Phase-In Plan

The Contractor shall submit a Transition Phase-In Plan. The Transition Plan shall provide scheduled tasks, milestones and include transition team personnel and in-place dates.

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8.1.2 Government Furnished Property (GFP) Transition in Inventory

The Contractor and COR shall conduct an inventory of all GFP before full performance start.

The Contractor shall sign a receipt for all equipment provided by the Government. The COR shall be notified in writing of equipment missing or not in working order. The Contractor and the

COR shall jointly determine the working order and condition of all equipment and document their findings on the inventory.

The contractor shall verify/sign inventory documentation NLT 30 days after transition start date.

Submit all inventory and inspection reports to the COR.

8.2 Contract Transition Phase Out

The Contractor shall submit a Phase-Out Plan for contract completion tasks 60 days prior to the end date of the contract. The plan shall address the following items at a minimum:

8.2.1 Required tasks

The contractor shall identify all tasks required for completion of contract transition.

8.2.2 Schedule

The contractor shall identify the recommended sequencing and duration of these transition tasks to include a joint inventory of all assets involving Government and follow-on Contractor personnel, transfer of publications and accounts to the follow-on Contractor, providing current copies of all documents and site-specific plans to the Government.

8.2.3 Re-competition of Contract

The Contractor shall provide a copy of all documents, plans, instructions, reports, audits, maintenance/logistics data, etc. pertaining in any way to this contract for inclusion in the bidder’s library. These copies shall be “sanitized” by the Contractor to remove Contractor PII.

9. Deliverables The Contractor shall provide monthly status reports to the Contracting Officer (CO) and the

Contracting Office Representative (COR). The format will be agreed to by the Contractor and

COR at the start of performance, but the contents shall contain the following, at a minimum:

Staffing Summary, Hours and Labor performed, Current Management and Administrative problems, and Action items.

The Contractor shall be responsible for providing the following deliverables:

Deliverable Title Deliverable Date SOW Reference

Performance management program plan 30 days after contract award and updated yearly thereafter

4.1

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Personnel and Phone Rosters 15 days after contract award and updated with 3 days of any changes

4.4

Key Personnel Phone Roster 15 days after contract award and updated with 3 days of any changes

4.4

Contractor Gain and Loss Report Quarterly 4.5

Drug and Alcohol Testing Results Annual 4.6.1

Standby Aviation Maintenance

Technician duty roster

15 days after contract award and updated with 3 days of any changes

4.7

Aviation Maintenance Technician rotational deployment schedule

15 days after contract award and updated with 3 days of any changes

4.7

Contractor Manpower Reporting No later than 31 October of each calendar year.

4.8

Training Plan 15 days after contract award and updated annually

4.9.1

Maintenance safety and performance incident statement

Monthly and immediately after an incidents

7.1 and 7.2

Tool and foreign object damage prevention plan

15 days after contract award and updated annually

4.1.1

Inventory and inspection reports 30 days after transition start date and quarterly thereafter

8.1.2

Monthly Status Reports 10th of Every Month 9.0

Bi-weekly Status Reports Every other Tuesday 7.0

Loss of Government Property As required for incidents 10.1.1

Contractor Acquired Property list Annually 10.2.1

Contractor employee tool inventory list 1st Day of Contractor

Performance and updated annually

10.2.2

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10. Furnished Equipment/Property

10.1 Government Furnished Equipment/Property (GFE/GFP)

The FBI will provide mechanic workspace that includes all necessary equipment such as computers, printers access and office supplies to perform the tasks required. In addition, the

Government shall furnish specialty tools, ground support and test equipment, facility safety equipment, and environmental clothing as required. All contract mechanics issued government smart phones are required to monitor and respond to operational alerts when not in a leave status.

Disregard for this monitoring and response requirement shall lead to contract mechanic removal at the Governments sole discretion without recourse from the Contractor.

10.1.1 Reporting Loss of Government Property

The Contractor shall notify the COR of all incidents of loss with-in 24 hours of occurrence. The

Contractor shall investigate all cases of loss of Government property in its possession or control and provide a written report within fifteen working days of the occurrence.

10.1.2 Vehicles

Contract mechanics will be allowed to operate government owned vehicles for transportation directly related to work as deemed necessary by the COR. All Contractor personnel who operate government owned vehicles shall be properly trained and licensed.

10.2 Contractor Acquired Property (CAP) and Contractor Property

10.2.1 Contractor Employee Tools

Each mechanic shall be responsible for providing their own complete shadowed toolbox and shall provide the FBI Task Lead a complete contractor employee tool inventory list of all their tools on the first day of performance. The mechanic shall keep their inventory list up to date throughout performance of this contract and provide an updated list to the COR annually. All contractor mechanic tools and toolboxes shall be etched marked for easy identification with personal identification (PI) marking and all toolboxes must be shadowed and contain an inventory sheet. Contract mechanics shall have their own tools and toolboxes to perform the full scope of the SOW. The contractor shall include in their inventory list of contractor employee tools how the contractor will replace worn out and lost tools. The Contractor shall provide all

PPE and environmental equipment for Contractor employees. This may include, but is not limited to, the following as necessary:

• Safety Shoes

• Rain Gear/All weather gear

• Knee Pads

• Earmuffs (when dual-hearing protection is required IAW applicable Bio Survey)

• Hard Hats

• Gloves

• Hearing Protection

• Reflective Belts

• Coveralls

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• Eye Protection (Non-prescription)

• Respirators/Filters (IAW applicable Bio Survey

• Travel Bag

All PPE must meet current Occupational Safety and Health Administration (OSHA) and

American National Standards Institute (ANSI) standards.

11. Required Insurance and Liability Coverage

Prior to performance of any services hereunder, the Contractor shall procure and maintain during the entire period of performance under this contract the following insurance. The Contractor shall provide proof of insurance prior to the commencement of any work and provide proof of insurance at any time requested thereafter to the Contracting Officer.

In accordance with FAR Part 28.307-2, Liability, the Contractor shall maintain the types of insurance and coverage listed below:

TYPES OF INSURANCE MINIMUM AMOUNT

Workmen's Compensation and all occupational disease As required by Federal and State law

Employer's Liability including all occupational disease when not covered by Workmen's Compensation above

$100,000 per accident

General Liability (Comprehensive) Bodily Injury $500,000 per occurrence

Automobile Liability (Comprehensive)

Bodily Injury per person $200,000

Bodily Injury per accident $500,000

Property Damage per accident $ 20,000

12 Government Representatives The functions inherent to this contract shall be performed by the designated Contracting Officer.

The duly assigned COR shall ensure all actions pertaining to this contract are requested via the

Contracting Officer.

12.1 Contracting Officer Representative

The COR will be identified via letter of COR delegation authority for this contract. The COR is responsible, as applicable, for: receiving all deliverables, inspecting, and accepting the supplies or services provided hereunder in accordance with the terms and conditions of this contract;

providing direction to the Contractor which clarifies the contract effort, fills in details or otherwise serves to accomplish the contractual Scope of Work; evaluating performance; and certifying all invoices/vouchers for acceptance of the supplies or services furnished for payment.

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The COR does not have the authority to alter or modify the Contractor's obligations, contract terms, conditions, specifications, or cost. If as a result of technical discussions, it is in the

Government’s best interest to alter/change contractual obligations or the Scope of Work, the CO shall issue such changes. The COR for this contract is Adam Bruner. He can be reached at adbruner@fbi.gov.

12.2 Contracting Officer

This contract will be administered by:

Contracting Officer: Sherry Trowbridge

Email: sbtrowbridge@fbi.gov

13. Travel and Other Direct Costs Contractor Personnel may be required to travel both CONUS and OCONUS and are required to hold a current United States Passport. Travel duration is estimated to be 1-2 weeks at a time, one time a month. All travel except operational deployments shall be approved in writing and in advance by the COR.

Travel will be reimbursed at cost, no fee or profit, by the FBI as applicable under Federal Travel

Regulations (FTR) unless otherwise stipulated. Contract mechanics shall travel in THU/ASU helicopters or other Government aircraft to TDY locations to meet operational objectives as required. Contract mechanics will be issues individual travel credit cards sponsored by the

Contractor to pay for TDY expenses.

The Contractor shall plan, schedule, and procure the airfare, lodging accommodations and ground transportation for all approved travel by contractor personnel; ensuring that invoiced travel costs are itemized in accordance with the Federal Travel Regulations currently in effect.

Please reference the GSA website, www.gsa.gov, for information pertaining to the FTR. Only actual expenses up to the contract ceiling level shall be reimbursed. The FBI reserves the right to modify schedules as necessary to ensure operational needs of the FBI are met.

All Other Direct Costs (ODCs) in excess of the amount established at the task order shall be approved by the COR. The FBI will be responsible for payment of approved Other Direct Cost

(ODC) if applicable. All ODCs shall be billed to the Government at cost with no additional fee/profit.