Attachment 1-SOW_26-Q-A016.pdf

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STATEMENT OF WORK

DEPARTMENT OF THE ARMY

Project No. W911RX-26-Q-A016

08JAN26

S P E C I F I C A T I O N

Canadian WFX Laundry Services at Fort Riley

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TABLE OF CONTENTS

SUBJECT PAGE

Cover Sheet

Table of Contents

General Description

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General Preamble

6 - 9

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GENERAL DESCRIPTION

This project specifies the following work:

Provide laundry services for 371 members of the Department of National Defense (DND) of Canada temporarily stationed at Fort Riley, Kansas for the period of 01 – 31 MAR 26.

Process up to 1113 bags of laundry a week.

Utilize laundry facilities capable of completing all laundry submitted to the Contractor by the

Canadian Armed Forces (CAF).

Utilize detergents, scent boosters, disinfectants, and dryer sheets as required to fulfill laundry services.

Perform the following work:

1. The laundry services must include but are not limited to: washing, drying and disinfecting of uniforms, clothing items, blankets, linen and laundry bags. Items must be returned in the bags they were originally submitted in.

2. Laundry may be processed either individually or in groups, however, all items must be returned completely dry and free of any moisture.

3. The Contractor must provide laundry services with a turnaround time of up to 48 hours.

4. The Contractor must ensure that the washed items are maintained and returned with their original appearance, with the exception of, normal wear and tear. This includes minimizing fading, wrinkling, and shrinking. Spots and stains are to be removed where practical to do so without damaging the fabric.

5. The laundry bags must be dropped off at the pick-up point it originated, in the bucket labelled

“clean.”

6. The Contractor’s obligation is to ensure that incidents such as lost, stolen, and damaged items are kept to a minimum.

7. The Contractor is required to establish a lost-and-found procedure at the pick-up/drop-off point for any lost items belonging to the customers when discovered.

Constraints:

The laundry facility must be located off site and be within 100km (62mi) of Fort Riley, Kansas.

The Contractor must ensure that the vehicle(s) used are free from dirt, grease, and other contaminants and must ensure that the cargo area is cleaned before every loading.

Military personnel are authorized to submit laundry bags (61 x 91.5cm) or (24 x 36in) up to three (3) times per week.

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8. In the event of delays in gate access due to security and safety measures, the turnaround times will be adjusted accordingly. The Contractor must immediately notify the POC in writing of any entry delays.

9. No minimum quantities of laundry bags are guaranteed.

Security Requirements

1. The Contractor must be cleared of entry on Fort Riley, Kansas.

2. The vehicles(s) must be equipped with a fully closed cargo hull that can be sealed to prevent any unnoticed opening of the cargo area between facilities.

Pick-up/Delivery Schedule

1. Pick-up and delivery will take place at Fort Riley, Kansas in a designated area. This process will take place three (3) times per week on Monday, Wednesday, and Friday.

2. Pick-up and drop-off location will be disclosed at contract award.

3. Contractor has 48 hours to complete the washing and return the laundry. For example, laundry picked up on Mondays will be returned on Wednesdays, laundry picked up on Wednesdays will be returned on Fridays, and laundry picked up on Fridays will be returned the following

Monday.

4. The Contractor must initiate a full drop-off and pick-up procedure/system to ensure correct return of laundry items. The service will be fully run by the Contractor.

5. The Contractor must be prepared to receive bulk drop-off and pick-up by customer equivalent units, e.g. 371 persons.

6. CAF personnel will be responsible for all tasks prior to the drop-off and after the pick-up process, including but not limited to tracking the quantity and ownership of laundry bags.

Contractor Responsibilities

1. The Contractor must follow the terms of this SOW.

2. The Contractor must be able to operate the laundry services 24hrs a day, 6 days a week to be able to meet the turnaround times as requested.

3. The Contractor must pick up laundry at the laundry pick-up point on Fort Riley, Kansas identified in the map provided by the POC/COR at contract award.

4. The Contractor is responsible to bring their own vehicles.

5. The Contractor must perform the transportation of the laundry bags between Fort Riley, Kansas and the main laundry facility with fully enclosed vehicle(s).

6. The Contractor must be able to wash up to 1113 bags a week which include regular laundry, oversized items, or bulk items.

7. The Contractor must provide and operate at one (1) laundry pick-up and drop-off point as requested by the customer.

8. The Contractor must provide its own laundry facilities off base and guarantee sufficient capacity to process the required laundry services.

9. The Contractor must provide and manage a lost and found service, at the drop-off and pick-up point, to ensure the return of any itmes to the respective customer.

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10. The Contractor must immediately inform the military authorities if identification documents, medication/drugs, sensitive itmes, electronic items or contraband items are found.

CAF Responsibilities

1. The location of pick-up and drop-off will be provided to the Contractor on contract award.

2. The CAF will ensure laundry bags will be up to (61 x 91.5cm) or (24 x 36in)

3. The POC/COR will notifiy the Contractor of irregular service issues during the laundry service.

4. The POC/COR will provide a map of the laundry pick-up / drop-off location on Fort Riley, Kansas at time of award.

Item No. Quantities Description

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General Preamble to Project No. W911RX-26-Q-A016

1. Regulations

The work to be accomplished shall be in accordance with the following standards and regulations:

a. AR 210-130, Laundry and Dry-Cleaning Operations

2. Accident Prevention Laws and Regulations

The Contractor shall comply with all applicable laws and regulations, including Federal Law, and the state of Kansas, Occupational Safety and Health Administration (OSHA) regulations, Fort Riley, KS and Army regulations, local environmental standards, and all other terms and conditions contained herein.

3. Instructions for Contractor's Quality Control Plan

a. The Contractor will coordinate with the COR (or receiving activity if no COR has been appointed) to establish a contractor's Quality Control Plan (CQCP).

b. The Contractor will provide a copy of the CQCP annotated with the contract number to the

COR at least one week after contract start date. The COR will submit an approved copy to the contracting officer not later than three weeks after contract start date,

c. In addition to any requirements in the specification or statement of work, the contractor's quality control plan must have as a minimum:

(1) Identification and clearly defined authority of key personnel under the contractor's organization.

(2) A quality inspection system covering all general and specific tasks included in the contract scope of work. It should specify tasks or areas to be inspected on either a scheduled or unscheduled basis, and the manner in which inspections are to be conducted.

(3) The names of firms or individuals tasked to perform inspections and the extent of their authority. This may be in the form of an organization chart or other form approved by the contracting officer's representative (COR).

(4) Proposed test methods, including names of technicians or qualified testing laboratories to be used, if applicable. Tests must be specified.

(5) A method of identifying deficiencies in the quality of services or construction performed before the level of performance becomes unacceptable.

(6) A method of documenting and enforcing quality control operations of both prime and subcontractor work, including inspection and testing.

(7) Key control, internal control or security procedures, if applicable.

(8) A method of identifying deficiencies in the quality of manufacturing, services, or construction performed before the level of performance becomes unacceptable.

(9) Detailed information specifying the types of action the contractor will take to correct deficiencies and prevent their recurrence.

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(10) Detailed information on the inspection methods used and proposed test methods, including names of technicians or qualified testing laboratories to be used, if applicable. Tests shall be specified.

4. Security Checks

The Contractor must consider delays caused by checks when entering and leaving Fort Riley, Kansas, as this will not be separately reimbursed.

5. Anti-Terrorism/Operations Security (AT/OPSEC) Requirements

Contractors and subcontractors shall comply with the following marked AT/OPSEC requirements:

☒ a. Access and General Protection/Security Policy and Procedures. The contractor and all associated subcontractor employees will comply with applicable installation, facility, and area commander installation/facility access and local security policy and procedures (provided by

Government representative). The contractor will also provide all information required for background checks to meet installation-access requirements to be accomplished by the installation provost marshal office, director of emergency services, or security office. The contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA, and local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the force protection condition (FPCON) at any individual facility or installation change, the

Government may require changes in contractor security matters or processes.

☒ b. Contractors that do not require a CAC but require access to DoD facility or installation.

Contractor and all associated sub-contractors’ employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and

Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures

(provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

☐ c. iWATCH/iSALUTE Training. The contractor and all associated subcontractors will brief all employees on the local iWATCH/iSALUTE program (training standards provided by the requiring activity AT officer). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training will be completed within 30 calendar days after the contract is awarded and within 5 calendar days after new employees commence contract performance, with the results reported to the

COR within 30 calendar days after the contract is awarded.

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☐ d. Antiterrorism Level 1 Training. The contractor and all associated subcontractors will brief all employees on the local AT Level 1 program (training standards provided by the requiring activity AT officer). This locally developed training may change based on local threat at which time the AT officer will provide updated materials for the briefing. This training will be completed within 30 calendar days after the contract is awarded and within 5 calendar days after new employees commence contract performance, with the results reported to the COR within 30 calendar days after the contract is awarded.

☐ e. OPSEC Training. The contractor and all associated subcontractors will brief all employees on the local OPSEC program (training standards provided by the requiring activity AT officer). This locally developed training may change based on local threat at which time the AT officer will provide updated materials for the briefing. This training will be completed within 30 calendar days after the contract is awarded and within 5 calendar days after new employees commence contract performance, with the results reported to the COR within 30 calendar days after the contract is awarded.

6. Holidays and Working Hours

a. US Holidays: Work shall not be performed on U.S. holidays occurring during the normal workweek. When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

New Year's Day January 1st

M L King Memorial Day 3d Monday in January

Presidents' Day 3d Monday in February

Memorial Day Last Monday in May

Juneteenth June 13th

Independence Day July 4th

Labor Day 1st Monday in September

Columbus Day 2nd Monday in October

Veterans Day November 11th

Thanksgiving Day 4th Thursday in November

Christmas Day December 25th

c. The Contractor shall be allowed to enter the site only between 0800 and 1600 hours, Monday through Friday.

d. Work during days and times other than stated above shall not be performed without prior written approval of the COR. It can be approved by the COR at the post award conference, or the

Contractor can submit a written request for such approval at least two (2) working days in advance to the COR.

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7. Installation Access Requirements

a. Access and general protection/security policy and procedures. Contractor and all associated sub- contractors’ employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of

Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor

Personnel) as directed by DOW, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

b. The Contractor is responsible for being aware of and complying with the requirements associated with Installation Access Control. The U.S. Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control

(IAC) processing requirements.

c. The Contractor is responsible for returning installation passes to the issuing Installation Access

Control Office (IACO) when the contract is completed or when a contractor employee no longer requires access.

2. Abbreviations ea = each

COR = Contracting Officer's Representative

POC = Point of Contact etc. = etcetera

IAW = in accordance with

SOW = Statement of Work

DND = Department of National Defense

CAF = Canadian Armed Forces

DOW = Department of War

IAC = Installation Access Control