Attachment 1 - SOO DRAFT.pdf

Headquarters Air Combat Command (HQ ACC) 99th Communications Squadron Nellis AFB, NV 89191

Statement of Objectives (SOO)

For

Flexible Service Credits for

VoSIP Call Manager Initial Installation, Setup and Configuration, VSAN Initial Installation, Setup and Configuration and VMware Initial On-Site Installation, Setup and Configuration, 29 July 2025

1.0 INTRODUCTION/BACKGROUND:

The 99th Communications Squadron (99th CS) at Nellis Air Force Base is undergoing a significant network modernization effort and requires 450 flexible and readily available service credits to ensure seamless integration of new systems and technologies. The Credits will be used to install our VoSIP (Voice over Secure Internet Protocol) call manager initial installation and setup., NIPRnet and SIPRnet VSAN (Virtual Storage Area Network) initial installation and setup, and VMWare (Virtual Machine Software) on-site hardware and software configuration and setup.

Recognizing the shortage of specialized in-house IT expertise, the 99th CS utilizes Flexible Service Credits to contract with IT companies. This provides Airmen with access to the subject matter expertise needed for the proper installation and operation of IT hardware and software.

This flexible access is paramount for the efficient installation, configuration, and ongoing maintenance of modern equipment being incorporated into the network infrastructure. These service credits are critical for achieving interoperability, maintaining operational continuity, and facilitating ease of integration with both existing and future network initiatives, all while adhering to stringent Air Force directives and safeguarding the network against emerging vulnerabilities. Throughout Fiscal Year 2025, the 99CS has fully utilized its allocated flexible service credits, leveraging them to bring specialized teams on-site to augment the existing technical staff and expedite critical modernization projects. Examples of these complex installations and modernizations include the allocation of 300 flex credits to address and remediate critical vulnerabilities affecting the SIPRnet VMware ESXI hosts. Additionally, 265 flex credits were used to upgrade the Cisco Call Manager, optimizing call processing capabilities.

Finally, 235 credits were dedicated to the installation of Ansible, an automation platform designed to streamline the management of applications, systems, and infrastructure, further enhancing network efficiency and security.

2.0 Contract Awardee shall provide the following:

Description Qty

FLEXIBLE-SVCS

Flexible Services for Nellis AFB 99th Communications Squadron Network Modernization Effort

1. VoSIP (Voice over Secure Internet Protocol)

Call Manager initial installation and setup.

2. NIPRnet and SIPRnet VSAN (Virtual Storage Area Network) initial installation and setup.

3. VMWare (Virtual Machine Software) On-Site Configuration and Setup.

50 Units

200 Units

200 Units

3.0 99 CS Network Modernization Support

a. Technical Aid in the form of Flexible Credits providing a minimum of 50 Units to support the installation and setup of VoSIP Call Manager. And to verify it’s in good operational condition.

b. Provide technical support for NIPRnet and SIPRnet VSAN Installation to include initial installation, configuration and setup. Technical assistance for installation will provide a minimum of 150 Units to complete installation. Engineering Support to include configuration, implementation , troubleshooting assistance, design guidance and full technical guidance during normal business hours. The service provider will need to be expertly proficient with VSAN Installation and initial configuration.

c. Provide on-site support for VMware installation, configuration, and setup. On Site service will provide a minimum of 250 Units of on-site technical engineering support this installation and verify good operational condition. Engineering Support to include configuration, implementation , troubleshooting assistance, design guidance and full technical guidance during normal business hours. The service provider will need to be expertly proficient with VMWare Installation and initial configuration.

d. On Site Flex Credits include travel expenses. Hours of service must be contiguous. The services will be used to support the 99 Communications (99CS) network modernization.

e. The consultant shall perform this service with suitable operational skills driven by immediate operational need. Minimum Secret Clearance required.

3.1 Primary Objectives:

• Provide the 99CS with engineering and installation services to support and strengthen technical knowledge regarding newly installed network products ensuring interoperability, continuity, and ease of integration

• Assist with VoSIP Call Manager installation.

• Assist with the NIPRnet and SIPRnet VSAN initial installation, configuration and setup.

• Assist with the NIPRnet and SIPRnet VMWare initial installation, configuration and setup.

3.2 99CS Responsibilities

a. 99CS will be solely responsible for procuring products and product support for all hardware and/or software to be used in connection with this SOO.

b. 99CS shall provide access to facilities and computer systems as required for the Iron bow Consultant to perform tasks.

c. 99CS shall provide escort to facilities and computer systems as required for the

Iron Bow Consultant to perform tasks.

4.0 Site Access and Security Requirements

99th CS shall provide written guidance regarding any security requirements for access to facilities, systems, and networks. The guidance should outline all the security requirements associated with information, networks, or systems being accessed.

On-Site Work will be performed at the government facility, Bldg. 907, 6010 Fitzgerald Blvd, Nellis AFB, 89191, requires access to classified networks at the Secret level and will require a vendor registered FCL.

• Contractors will require access to Restricted Data and controlled unclassified information to perform duties.

• Operations Security (OPSEC) will comply with AFI 10-701, Operations Security, local plans, and publications.

5.0 Period of Performance

The period of performance is for one year from signature or receipt of purchase order.