Attachment 1 Sheppard BMC Performance Work Statement (01 April 2022).pdf

Base Maintenance Service Contract (BMC) Sheppard AFB, TX

Performance Work Statement 01 April 2022

-DRAFT-

SHEPPARD AFB

BASE MAINTENANCE CONTRACT SUPPORT

TABLE OF CONTENTS

CIVIL ENGINEERING SERVICES

Page

Total Pages

Section 1 – Summary of Expectations 1-1-1 4

Section 2 - All Services

Description of Services 2-1-1 26 Service Summary 2-2-1 2 General Information 2-3-1 9

Appendixes Publications 2A-1 21 Workload Estimates 2B-1 3 Maps and Work Area Layout 2C-1 1 Required Reports 2D-1 1 Collateral Tasks (Duties) 2E-1 1 Government Property and Services (Supplies) 2F-1 1 Government- Property (Facilities) 2FA-1 2 Government Property 2FB-1

RESERVED 2FC-1 0

RESERVED 2FD-1 0

RESERVED 2FE-1 0

Government Provided Training 2FG-1 1 Acronyms 2G-1 15 OPLANS/Support Agreements 2H-1 5 Special Training, Certification, or Licensing

Requirements 2I-1

Section 3 – 9 Reserved

Section 10 - Installation Management

Description of Services 10-1-1 11 Service Summary 10-2-1 4 General Information 10-3-1 13

Appendixes Publications 10A-1 1 Workload Estimates 10B-1 6 Maps and Work Area Layout 10C-1 1 Required Reports 10D-1 5 Collateral Tasks (Duties) 10E-1 1

RESERVED 10F-1 0

RESERVED 10FA-1 0

RESERVED 10FB-1 0

RESERVED 10FC-1 0

CIVIL ENGINEERING SERVICES

RESERVED 10FD-1 0

RESERVED 10FE-1 0

RESERVED 10FF-1 0

Government Provided Training 10FG-1 2 Acronyms 10G-1 1 OPLANS/Support Agreements 10H-1 1 Special Training, Certification, or Licensing

10I-1

Section 11 – Operations & Maintenance (O&M)

Description of Services 11-1-1 12 Service Summary 11-2-1 2 General Information 11-3-1 4

Appendixes Publications 11A-1 1 Workload Estimates 11B-1 119 Maps and Work Area Layout 11C-1 1 Required Reports 11D-1 6 Collateral Tasks (Duties) 11E-1 1

RESERVED 11F-1 0

RESERVED 11FA-1 0

RESERVED 11FB-1 0

RESERVED 11FC-1 0

RESERVED 11FD-1 0

RESERVED 11FE-1 0

RESERVED 11FF-1 0

Government Provided Training 11FG-1 1 Acronyms 11G-1 1 OPLANS/Support Agreements 11H-1 1 Special Training, Certification, or Licensing

11I-1

Section 12 – Engineering

Description of Services 12-1-1 16 Service Summary 12-2-1 3 General Information 12-3-1 1

Appendixes Publications 12A-1 1 Workload Estimates 12B-1 33 Maps and Work Area Layout 12C-1 1 Required Reports 12D-1 6 Collateral Tasks (Duties) 12E-1 1

RESERVED

12F-1

RESERVED 12FA-1 0

RESERVED 12FB-1

RESERVED 12FC-1 0

RESERVED 12FD-1 0

RESERVED 12FE-1 0

RESERVED 12FF-1 0

Government Provided Training 12FG-1 1 Acronyms 12G-1 1 OPLANS/Support Agreements 12H-1 1 Special Training, Certification, or Licensing

12I-1

Section 13 - Reserved

Section 14 - Emergency Management

Description of Services 14-1-1 5 Service Summary 14-2-1 2 General Information 14-3-1 2

Appendixes Publications 14A-1 1 Workload Estimates 14B-1 8 Maps and Work Area Layout 14C-1 1 Required Reports 14D-1 2 Collateral Tasks (Duties) 14E-1 1

RESERVED 14F-1 0

RESERVED 14FA-1 0

RESERVED 14FB-1 0

RESERVED 14FC-1 0

RESERVED 14FD-1 0

RESERVED 14FE-1 0

RESERVED 14FF-1 0

Government Provided Training 14FG-1 1 Acronyms 14G-1 1 OPLANS/Support Agreements 14H-1 1 Special Training, Certification, or Licensing

14I-1

SECTION 1-1

1. SUMMARY OF EXPECTATIONS

1.1. MISSION AND VISION:

1.1.1. AIR EDUCATION AND TRAINING COMMAND (AETC): AETC’s mission is “Recruit, train and educate Airmen to deliver airpower for America.”. AETC’s vision is “Forging innovative Airmen to power the world’s greatest Air Force.” AETC’s role makes it the first command to touch the life of almost every Air Force (AF) member.

1.1.2. SHEPPARD MISSION: Sheppard Air Force Base (SAFB) is the largest and most diverse training base in Air Education and Training Command--the only Air Force base that is home to both technical and flying training. The 82nd Training Wing’s mission is to “Train and inspire warriors.” The 82d TRW’s vision is “Combat capability starts here.” The 82d, 782d, and 982d training groups administer the 82d Training Wing’s training programs. Major base support is provided by the 82d Mission Support Group and the 82d Medical Group. The 80th Flying Training Wing is the home of the Euro-NATO Joint Jet Pilot Training program (ENJJPT), the free world's only internationally manned and managed undergraduate pilot training program. Sheppard trains pilots and maintainers as well as the propulsion, avionics maintenance, flight equipment, fuels, munitions and aerospace ground equipment specialists needed to keep planes in the air, and the civil engineers, plumbers, telecommunications specialists and electricians needed to keep our bases running.

1.2. THE SHEPPARD ENVIRONMENT:

1.2.1. The 82nd Training Group is responsible for aircraft maintenance and armament and munitions including nuclear munitions. The 82d Training Group provides aircraft maintenance and munitions training to satisfy the full range of customer requirements for respective apportioned United States Air Force specialties, including officer and enlisted initial skills courses in 17 different Air Force Specialty Codes, advanced and supplemental courses, the Maintenance Course for Operational Commanders, and the Mission Generation Road Course.

Mission: To provide effective and efficient aircraft maintenance, munitions and military training to build strengthen and sustain global combat capability.

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Facts:

- Over 19,300 annual graduates

- 24 resident, mobile and distance learning courses

- Instructors, military training leaders and support staff totals approximately 800

1.2.2. The 782d Training Group is the most diverse group in Air Education and Training Command, with courses in seven distinctly different career fields in four training squadrons.

The 782d Training Group is also responsible for a diverse set of training to include aircraft systems and telecommunications, avionics test equipment, combat avionics, flight line training and explosive ordnance disposal. They are also responsible for electrical, fuels and mechanical training. Detachments 1, 3, and 6 are responsible for media production and interactive courseware. They boast one of the best educated workforces in the world with 94% of enlisted instructors holding at least a two-year college degree.

Mission: To provide technical and military training of United States, international military, and civilian Department of Defense personnel annually in over 153 initial and advanced resident and mobile training team active courses in aircraft systems maintenance, fighter and bomber avionics maintenance, telecommunications, fuels, vehicle operations and civil engineer career fields.

Facts:

- Approximately 13,000 annual graduates

- More than 100 resident and mobile courses

- Instructors, military training leaders and support staff totals approximately 800

1.2.3. The 982d Training Group provides quality hands-on aircraft, munitions and communications-electronics maintenance training to meet the evolving needs of its primary customer, the first-line supervisor. The 982d Training Group has more than 1,200 people assigned within two training squadrons and one maintenance squadron. The 982d Training Group provides weapon systems training at 44 detachments and operating locations worldwide. Exercising single-point training management, the group is the Air Education and Training Command's first point of contact for many weapons systems. In this capacity, the 982d develops comprehensive training programs and provides technical support for design and development of training equipment during acquisition and modification of aircraft and associated equipment. The vision of the 982nd Training Group is to provide field training and training support that makes a lasting difference.

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Mission: Make Great Maintainers and Communicators Even Better.

- Exceeds 30,000 annual graduates

- 650 courses at 47 detachments

- Instructors, military training leaders and support staff totals more than 1,200

1.2.2. The 782d Training Group is the most diverse group in Air Education and Training Command, with courses in seven distinctly different career fields in four training squadrons.

The 782d Training Group is also responsible for a diverse set of training to include aircraft systems and telecommunications, avionics test equipment, combat avionics, flight line training and explosive ordnance disposal. They are also responsible for electrical, fuels and mechanical training. Detachments 1, 3, and 6 are responsible for media production and interactive courseware. They boast one of the best educated workforces in the world with 94% of enlisted instructors holding at least a two-year college degree.

Mission: To provide technical and military training of United States, international military, and civilian Department of Defense personnel annually in over 153 initial and advanced resident and mobile training team active courses in aircraft systems maintenance, fighter and bomber avionics maintenance, telecommunications, fuels, vehicle operations and civil engineer career fields.

Facts:

- Approximately 13,000 annual graduates

- More than 100 resident and mobile courses

- Instructors, military training leaders and support staff totals approximately 800

1.2.3. The 982d Training Group provides quality hands-on aircraft, munitions and communications-electronics maintenance training to meet the evolving needs of its primary customer, the first-line supervisor. The 982d Training Group has more than 1,200 people assigned within two training squadrons and one maintenance squadron. The 982d Training Group provides weapon systems training at 44 detachments and operating locations worldwide. Exercising single-point training management, the group is the Air Education and Training Command's first point of contact for many weapons systems. In this capacity, the 982d develops comprehensive training programs and provides technical support for design and development of training equipment during acquisition and modification of aircraft and associated equipment. The vision of the 982nd Training Group is to provide field training and training support that makes a lasting difference.

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Mission: Make Great Maintainers and Communicators Even Better.

- Exceeds 30,000 annual graduates

- 650 courses at 47 detachments

- Instructors, military training leaders and support staff totals more than 1,200

1.2.4. The 82nd Mission Support Group provides security, personnel support, food services, communications, contracting services, logistics, supplies, vehicle maintenance, housing, lodging, facility maintenance and emergency services for Sheppard's two wings and 17 tenants composed of more than 5,900 military, civilian and contractor personnel, 81,900 joint trainees annually and 9,200 dependents and retirees.

Mission: Support, serve and sustain Team Sheppard at home and abroad.

Facts:

- Supports two wings and 20,000 people

- Permanent party personnel totals 2,000

- $3.2 billion in assets 2,317 facilities and four runways on 5,736 acres

1.2.5. The 82nd Medical Group provides comprehensive health services for 20,000 beneficiaries for the Sheppard military community and surrounding referral areas. The group maintains a large component of personnel ready to mobilize in support of any contingency worldwide. Additionally, the 82nd Medical Group provides aerospace and physiology services for the NATO alliance and Department of Defense instructors and their families in the Euro-NATO Joint Jet Pilot Training Program. The 82nd Medical Group follows its guiding principles: delight the customer, communication, compassion and creativity during its daily operations.

Mission: Deliver quality health care and warrior medics for global engagement

Facts:

- Provides medical support for two wings

- 20,000 beneficiaries served

- Permanent party personnel totals 549

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- $26 million annual budget

Goals:

Assure a deployment ready force

Assure an effective disaster response capability

Assure safe, quality, customer-focused, best-value healthcare

Enhance staff morale & promote fitness

Provide trained, competent medics

Build a healthy community through preventive health strategies

1.2.6. The tenant unit on Sheppard Air Force Base is the 80th Flying Training Wing. The 80th FTW hosts the world’s only internationally manned and managed pilot training program.

Celebrated 35 years in 2016, the Euro-NATO Joint Jet Pilot Training Program has now delivered more than 6,600 trained combat pilots to our NATO allies.

The 80th Flying Training Wing operates the Air Force's second busiest joint-use airfield outside of a combat zone. Its 202 aircraft flew approximately 240 sorties per day in 2013 which equates to more than 66,000 flight hours annually. The wing delivers more than 200 Undergraduate Pilot Training graduates annually, along with 150 graduates of Introduction to Fighter fundamentals and Pilot Instructor Training graduates. Thirteen NATO countries participate in the unique Euro-NATO Joint Jet Pilot Training Program.

The ENJJPT Program would not be what it is today without the ENJJPT Sponsor Program, whereby citizens from the local community play a key role in the welcoming and supporting new and returning members of the ENJJPT family. In 2014 the ENJJPT Sponsor Program was awarded the AETC International Student Support Award. This award recognizes those who support the international training and education mission by sharing their homes, families and time to international families during their tour in the U.S.

Mission: To produce the world's finest NATO pilots with the skills and attitude to succeed in fighter aviation.

Vision: To Be the World's Premier Combat Pilot Training Program.

13 NATO nations participants:

Belgium Canada Denmark Germany

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Greece Italy The Netherlands Norway Portugal Spain Turkey United Kingdom United States

1.2.7. SAFB desires services that effectively support military readiness, military operations, SAFB’s training mission and SAFB’s tenants, support a hospitable, safe and reliable living and working environment, provide fast, flexible, customer consistent quality and continuous improvements in efficiency.

focused services that achieve

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SECTION 2-1

2.1. ALL SERVICES REQUIREMENTS

2.1.1. DESCRIPTION OF SERVICES. Meet all requirements and responsibilities in this section applying it to all the service areas. The Service Provider (SP) shall provide all necessary personnel, tools, equipment, materials, except that which is identified as Government Furnished Property (GFP) in the Consolidated GFE GFP Listing in Section J Attachment 10 . Provide and maintain staff that is fully trained, qualified, certified, and licensed, to meet local, state, Air Force (AF), Department of Defense (DoD), and Federal requirements. Provide professional, courteous, responsive customer service and accurate information. Focus on customer’s needs and consistently provide Base Operating Services to ensure prompt, responsive, flexible, and cost effective support in accomplishing Sheppard AFB varied missions. Ensure quality work performance/compliance with all applicable standards, guidelines, and directive publications listed in contract Performance Work Statement. Partner with the Sheppard community in continuously improving the quality of programs and service offered to customers. Respond to complaints from Congressional Inquiries, Air Education and Training Command (AETC) Headquarters, Air Staff Inspector General, and/or Commander Complaints Action Line, Freedom of Information Act (FOIA) requests, Required Reports and suspenses in a timely manner. Keep all required legacy systems accurate and up to-date. Promote and maintain the appearance of all Sheppard facilities. Provide support to 24/7 surge requirements in response to natural/man-made disasters, contingencies, and exercises. At Administrative Contracting Officers (ACO) direction, with input from the Performance Management Office (PMO), reduce operations in non-critical Base Maintenance Contract Support (BMC) areas and direct resources to meet surge requirements. Develop and implement/conduct self-inspections to support the areas outlined in the current Air Education Training Command/IG Inspection Guidance, including Management Internal Control Toolset (MICT). Participate fully in all IG inspections and AF Smart Operations (AFSO) 21 and AF Lean initiatives. Additionally, the SP is responsible for providing information technology support to CE government functions.

Conduct and participate in ad hoc meetings, teleconferences, Defense Collaborating Services (DCS) meetings and information exchange with base and higher headquarters. Provide emergency response support. Provide a dedicated CE Manager and Deputy to orchestrate and perform all day-to-day activities and functions related to leading, managing, training, and directing people and resources dedicated to performing CE activities. The CE Program Manager must be a registered professional engineer or architect.

2.1.2. SERVICE PROVIDER SHALL:

2.1.2.1. SAFETY PROGRAM. Perform the requirements of all Performance Work Statement (PWS) Service Areas using the safety and health guidelines of the Occupational Safe and Health Administration (OSHA) standards and Air Force Consolidated Occupational Safety Instruction (AFCOSI) 91-203. Follow OSHA criteria as they pertain to occupational safety and health for SP employees and also follow AFCOSI standards as needed to protect AF resources (facilities, equipment, and AF personnel). These Air Force Instructions are not to be considered as all-inclusive; use all applicable references; i.e., OSHA, National Electrical Code, National Fire Codes and Technical Orders.

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ALL SERVICES

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2.1.2.2. SAFETY COMPLIANCE. The SP is solely responsible for compliance with the Occupational Safety and Health Act (OSHA) Public Law 91-596 and the resulting standards, OSHA Standard 29 CFR 1910, 1926 and the protection of their employees. It is the SP’s responsibility to make certain that all safety requirements, equipment, and training are met or provided to their employees. Additionally, the SP is responsible to ensure compliance with safety and health standards by all sub-SP employees. Air Force Safety, Fire Protection, and Bioenvironmental Engineering officials may periodically enter a SP’s workplace to verify working conditions of Air Force personnel or to make inspections for protection of government facilities.

If an improper procedure or unsafe condition exists, the SP must immediately correct the unsafe condition, and notify the Administrative Contracting Officer (ACO) and PMO. Department of Labor OSHA inspectors are authorized right of entry to inspect any place of employment operated by an Air Force SP. They are, for the most part, “NO NOTICE” inspections. Notify the PMO, COR and/or Technician.

ACO, if an OSHA inspector visits the site unescorted by an Air Force Safety

2.1.2.3. SECURITY

2.1.2.3.1.

possess or

SECURITY FACILITY CLEARANCE REQUIREMENTS. The SP must obtain an appropriate facility security clearance (Secret or Confidential) prior to performing work on a classified government contract. If the SP does not possess a facility clearance, the government will request one. Notify the Information Security Program Manager (ISPM) at each operating location 30 days before on-base performance of the service. Include in the notification the following:

- Name, address, and telephone number of company representative

- The contract number and contracting agency

- The highest level of classified information which SP employees require access to

- The location(s) of service performance and future performance, if known

- The date service performance begins

- Any change to information previously provided under this paragraph

Table 2.1.2.3. Personnel Security Clearance Requirements by function

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Specialty

Reason

Investigation Required

Management Personnel

Personnel requiring access to classified plans or members of the Emergency Operations Center (EOC) and Crisis Action Team (CAT)

SECRET

IT/Communications

Personnel requiring access to the SIPRNET

2.1.2.3.2. PERSONNEL SECURITY CLEARANCE REQUIREMENTS. Some personnel will require a (Secret) security clearance to perform this contract. Request security clearances for personnel requiring access to classified information within 15 days after receiving a facility clearance or, if the SP is already cleared, within 15 days after service award. Due to costs involved with security investigations, requests for SP security clearance shall be kept to an absolute minimum amount of employees necessary to perform service requirements.

2.1.2.3.3. SUITABILITY INVESTIGATIONS. Successfully complete, as a minimum, a National Agency Check with Inquiries (NACI), before operating government furnished computer workstations or systems that have access to Air Force e-mail systems. The government at no additional cost to the SP shall submit these investigations. Comply with the DoD 5200.2-R, Personnel Security Program, and AFMAN 33-152, User Responsibilities and Guidance for Information Systems, requirements. Personnel with Tier 3 or higher background investigations meet this requirement. (Higher level investigations such as Tier 3 for Secret Access shall be submitted by the SP through DSS at the company's expense.) For all other SP personnel, the NACI investigation shall be submitted by the Government at no additional cost to the SP. (NOTE: If employee has previously had at least a favorable adjudicated security clearance with less than a 24 month break in service, they have met the above mentioned requirements and items. This information will be verified through the local Security Manager of the requesting activity during in-processing. Final determination on the validity and acceptance of prior clearances will be at the discretion of the Sheppard Information Protection (IP) office. Advanced fingerprint biometric data is conducted at the IP Office when an employee is hired into a position and their AF IMT 2583 has been initiated through their Security Manager of the requesting activity. Once completed the member’s Security Manager of the requesting activity will notify the IP office who will then initiate the employees Electronic Questionnaires for Investigations Processing (eQIP). NACI background investigations are initiated in the e-QIP by the IP office. SP employees must initiate the questionnaire within their first five days of employment. SP employees have no later than 10 days from e-QIP initiation to complete the questionnaire and submit it back to the IP office. This questionnaire may be accomplished from any computer with internet access. The IP office will review the employee’s questionnaire. The local Security Manager of the requesting activity along with the employee will upload all required documents, review the questionnaire for accuracy and then release to the IP office for submittal. IAW AFI 31-501, Personnel Security Program Management, CAC card issuance and access to Automated Information Systems (AIS) will be prohibited until either: a) A previous clearance/investigation has been verified or b) A new investigation has been transmitted to the Office of Personnel Management and fingerprints have

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CE-Operations & Maintenance

Personnel requiring access to the vulnerability assessment

CE-Installation Management & Engineering

Emergency Management been accomplished by the IP office. SP Verification System, Trusted Agents will verify this information through the sponsoring AF activity Security Manager authorizing CAC issuance and Government computer access.

2.1.2.3.4. VISIT REQUEST. SP participating in the National Industrial Security Program shall use the Joint Personnel Adjudication System (JPAS) to submit a Visit Request to the sponsoring AF activity Security manager for those employees who require access to classified information/material at a Department of Defense facility or military installations. This must be kept current at all times in JPAS.

2.1.2.3.5. SECURITY ASSISTANT APPOINTMENT. Appoint a security assistant(s) for the on-base long-term visitor group. The security assistant may be a full-time position or an additional duty position. Provide SP employees with training required by DoD 5200.22-M, National Industrial Security Program, DoD 5200.01, DoD Information Security Program, Volumes 3 and 4, AFI 16-1406, Air Force Industrial Security Program, Chapter 3, AFPD 31-4, Information Security, and AFI 16-1404, Information Security Program. Provide initial and follow-on training to SP personnel who work in Air Force controlled/restricted areas. Air Force restricted and controlled areas are explained in AFI 31-101, Integrated Defense.

2.1.2.3.6. OBTAINING AND RETRIEVING IDENTIFICATION MEDIA. As prescribed by AFFAR 5352.242-9000, SP access to Air Force installations, comply with the following requirements:

2.1.2.3.6.1. Obtain base identification and visitor passes for all SP personnel who make frequent visits to or perform work on the Air Force installation(s) cited in the contract. SP personnel are required to wear or prominently display installation identification badges or SP-furnished identification badges while visiting or performing work on the installation.

2.1.2.3.6.2. Submit a written request on company letterhead to the contracting officer listing the following: contract number, location of work site, start and stop dates, and names of SP employees needing access to the base. The letter will also specify the SP individual(s) authorized to sign a request for base identification credentials or visitor passes. The contracting officer will endorse the request and forward it to the issuing base pass and registration office or security forces for processing. When reporting to the pass and registration office for issuance of a visitor pass for SP individual(s), provide a valid driver’s license. When reporting to the pass and registration office for issuance of military issue identification credentials for access to the installation, SP individual(s) will need a valid state or federal issued picture identification.

2.1.2.3.6.3. During performance of the service, obtain required identification for newly assigned personnel and for prompt return of credentials and vehicle passes for any employee who no longer requires access to the work site.

2.1.2.3.6.4. Upon completion or termination of the service or expiration of the identification passes, ensure that all base identification passes issued to SP employees are returned to the issuing office. The issuing office will verify all base identification passes have been returned and/or accounted for. The issuing office will forward a memorandum to the SP individual authorized to

SHEPPARD AFB

2-1-4 sign request for base identification credentials indicating the badges and vehicle passes have been turned in. The DD Form 577 (signature card) for the SP authorized requestor will be destroyed and the individual will no longer be authorized to sign DD Form 1172 (Application for Uniform Service Identification Cards).

2.1.2.3.6.5.

payment.

Failure to comply with these requirements may result in withholding of final

2.1.2.3.7. PASS AND IDENTIFICATION ITEM. The following pass and identification items are required for contract performance for employees and non-government owned vehicles:

2.1.2.3.7.1. DD Form 1172, Application for Uniformed Services Identification Card, (AFI 36- 3026V1_IP), Identification Cards for Members of the Uniformed Services, Their Eligible Family Members, and Other Eligible Personnel.

2.1.2.3.7.2. AETC Form 58, Civilian Identification Card.

2.1.2.3.7.3. AF Form 1199, USAF Restricted Area Badge, or a locally developed badge.

2.1.2.3.7.4. AF Form 75, Visitor/Vehicle Pass (AFMAN 31-116).

2.1.2.3.7.5.

Identification

DoD Common Access Card (CAC), (AFI 36-3026V1_IP) OR a Defense Biometric System (DBIDS) card is required for employees of contracts over six months in length. To receive a DBIDS card, the employee must provide a Sheppard AFB Form 151 to the 82 CES Security Manager and an unexpired, valid picture identification card or other credential, and accomplish an Installation Access Application with favorable results on the Criminal History Check.

2.1.2.3.8. VISITOR GROUP SECURITY AGREEMENT (VGSA). Complete a long-term visitor group security agreement for service performance on base. This agreement outlines how the SP integrates security requirements for contract operations with the Air Force to ensure effective and economical operation on the installation. The agreement includes:

2.1.2.3.8.1. Security support provided by the Air Force to the SP includes; storage containers for classified information/material, use of base destruction facilities, classified reproduction facilities, use of base classified mail services, security badging, base visitor control, investigation of security incidents, base traffic regulations and the use of security forms and conducting inspections required by DoD 5220.22-R, National Industrial Security Regulation, AFPD 31-6, Industrial Security, and AFI 16-1406, Air Force Industrial Security Program, DoD 5200.01, Volumes 1-4, Air Force Information Security Program, and AFI 16-1404, Air Force Information Security Program.

2.1.2.3.8.2. Security support requiring joint Air Force and SP coordination includes packaging classified information, mailing and receiving classified materials, implementing emergency procedures for protection of classified information, security checks and internal security controls for protection of classified material and high-value pilfer able property.

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2.1.2.3.8.3. On base, the long-term visitor group security agreement may take the place of a Standard Practice Procedure (SPP).

2.1.2.3.9. UNESCORTED ENTRY TO RESTRICTED AREAS. When SP employees require unescorted entry to restricted areas, the Air Force shall submit NACI investigations for SP employees at no additional cost to the SP. SP personnel need a favorably completed NACI investigation to qualify for unescorted entry to a restricted area. Comply with DoD 5200.2-R, Personnel Security Program and AFI 31-501, Personnel Security Program Management, requirements.

2.1.2.3.10. COMPUTER SECURITY REQUIREMENTS. Comply with AFI 33-202V1, Network and Computer Security, AFI 33-203V1 Emission Security ,AFI 33-200 Information Assurance (IA) Management; applicable AFKAGs, AFIs, and AFSSIs for Communications Security (COMSEC) and AFI 10-701, Operations Security (OPSEC). In addition to the above guidance, SPs processing classified information on government computer workstations or systems will comply with DoD 5200.01, Volumes 1-4, Air Force Information Security Program, and AFI 16-1404, Air Force Information Security Program.

2.1.2.3.11. REPORTING REQUIREMENTS. Ensure compliance with AFI 71-101, Volume- 1, Criminal Investigations, and Volume-2 Protective Service Matters. Report to an appropriate authority, any information or circumstances of which you are aware may pose a threat to the security of DoD personnel, SP personnel, resources, and classified or unclassified defense information. Brief SP employees upon initial on-base assignment and as required thereafter.

2.1.2.3.12. PHYSICAL SECURITY. Comply with base Operations Plans/instructions, Random Antiterrorism Measures (RAMS,) and local search/identification requirements for FPCON procedures in areas controlled by SP employees. Safeguard all government property including controlled forms provided for SP use. At the close of each work period, secure government training equipment, ground aerospace vehicles, facilities, support equipment, and other valuable materials.

2.1.2.3.13. CONTROLLED/RESTRICTED AREAS. Implement local base procedures for entry to Air Force controlled/restricted areas where SP personnel will work.

2.1.2.3.14. WIRELESS ELECTRONIC DEVICES: No cell phones, camera cell phones, cordless telephones, or wireless microphones, keyboards, or mice, wireless or Infrared Local Area Networks (LANs), or devices are allowed in areas where classified information is discussed, briefed, or processed. “Area” refers to a room and/or to a space the size of a 3- meter radius sphere, centering on the classified source. In areas where classified information is discussed, briefed, or processed, wireless pointer/mice devices are allowed for presentations only. This is an acceptable EMSEC risk. Do not operate other wireless Personal Electronic Devises (PEDs) not specifically addressed above, that are used for storing, processing, and/or transmitting information in areas where classified information is electronically stored, processed, or transmitted.

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2.1.2.3.15. OPERATING INSTRUCTIONS. Adhere to the Air Force activity Operating Instruction (OI) for internal circulation control, protection of resources and to regulate entry into Air Force controlled areas during normal, simulated and actual emergency operations.

2.1.2.3.16. KEY CONTROL. Adhere to the Air Force activity operating instruction control procedures to ensure keys issued to the SP by the government are properly safeguarded and not used by unauthorized personnel. Do not duplicate keys issued by the government (the only exception is the base locksmith). All government keys will be turned in at the end of employment or contract.

2.1.2.3.16.1. LOST KEYS. Report lost keys immediately to the Air Force activity that issued the keys. The SP is responsible for the cost of replacing lost keys, re-keying, or lock replacement.

2.1.2.3.17. GOVERNMENT AUTHORIZATION: Ensure SP employees do not allow government issued keys to be used by personnel other than current authorized SP employees. Do not use keys to open work areas for personnel other than SP employees engaged in performance of duties, unless authorized by the government functional director.

2.1.2.3.18. ACCESS LOCK COMBINATIONS. Access lock combinations are “For Official Use Only” and will be protected from unauthorized personnel. Adhere to the Air Force activity operating instructions ensuring lock combinations are not revealed to unauthorized persons and ensure the procedures are implemented. The SP is not authorized to record lock combinations without written approval by the government functional director.

2.1.2.3.19. SECURITY COMBINATIONS. Combinations to security containers, secure rooms, or vaults are classified information and must be properly safeguarded. Only SP employees, who have the proper security clearance and need-to-know will be given combinations to security containers, secure rooms, or vaults. SP employees are responsible to properly safeguard combinations. SP employees will not record security containers, secure rooms, or vaults combinations without written approval by the government functional director. SPs will not change combinations to security containers, secure rooms, or vaults without written approval by the government functional director.

2.1.2.3.20. SECURITY ALARM ACCESS CODES. Security alarm access codes are “For Official Use Only” and will be protected from unauthorized personnel. Security alarms access codes will be given to SP employees who require entry into areas with security alarms. SP employees will adhere to the Air Force activity operating instructions and will properly safeguard alarm access codes to prevent unauthorized disclosure. SP will not record alarm access codes without written approval by the government functional director.

2.1.2.4. FREEDOM OF INFORMATION ACT PROGRAM. Comply with DoD

Regulation 5400.7-R/Air Force Supplement, DoD Freedom of Information Act (FOIA) Program, requirements. The regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding For Official Use Only (FOUO) material.

Comply with AFI 33-332, Privacy Act Program, when collecting and maintaining information protected by the Privacy Act of 1974 authorized by Title 10, United States Code, Section 8013.

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Remove or destroy official records only in accordance with the Air Force Records Disposition Schedule (AF RDS) in the Air Force Records Information Management System (AFRIMS).

Comply with the requirements of AFI 33-322, Records Management Program; AFMAN 33-363, Management of Records, and AFI 33-364, Records Disposition—Procedures and Responsibilities

2.1.2.5. TRAFFIC LAWS. Comply with all base traffic regulations. The local Federal Magistrate has approved the use of a schedule of fines for minor offenses on base. This also applies to SPs. Offenders may choose to either pay fines or appear in Federal Court.

2.1.2.6. CELLULAR PHONE OPERATION POLICY. The use of cellular phones while operating a motorized vehicle is prohibited on Sheppard AFB. Drivers are authorized to use devices which allow their cellular phones to be operated hands-free. The device must not cover both ears. This policy applies to everyone driving on Sheppard AFB.

2.1.2.7. HEALTHCARE. Healthcare is provided at the local military treatment facility on an emergency reimbursable basis only.

2.1.2.8. PUBLICATIONS AND FORMS

2.1.2.8.1. The SP may obtain the forms and publications (Appendix 2A) expressly required to perform the work in this contract via the internet at Air Force e-Publishing, http://www.e-publishing.af.mil., sending an e-mail to af.todo1@us.af.mil (Global TODO POC) for technical orders not available on the public web, or they have been added to the Technical Library. In the event that a Federal form or publication is not available online or access to the site is not granted, SP may request the CO to provide the publication and support for granting access to the e-publishing site. Any Publication not available electronically can be view in the physical library on Sheppard AFB during the base site visit. Supplements, Operating Instructions (OI), amendments, or other derivatives to the publications from any organizational level may be issued during the life of the contract and must also be followed if the publication are listed as mandatory.

Any reference to a publication is meant to include the basic and all its supplements, amendments, and revisions. The SP shall be knowledgeable of and comply with all applicable Federal, State, and County, DoD, Air Force, and base regulations, instructions, and requirements for successful execution of this contract. The SP shall immediately implement those changes in publications which result in a decrease or no change in the contract price. Prior to implementing any mandatory revision, supplement, or amendment to a publication or directive that will result in a contract price increase, the SP shall submit to the CO a price increase proposal and obtain approval from the CO prior to implementing such changes. The SP shall submit a price increase proposal within 60 calendar days from notification of the revision, supplement, or amendment giving rise to increase in cost of performance; however, the CO may direct immediate implementation and waive the prior approval requirement. Negotiation and/or increased cost approval may take place during or after implementation at the discretion of the CO. Failure of the SP to submit a price proposal within 60 calendar days from the date of receipt of any change shall entitle the Government to performance in accordance with such change with no increase in contract price. It is the SP’s responsibility to ensure that all publications and the publication list (Appendix 2A) are maintained and current. In the event there is a conflict between two or more publications, the Contractor shall provide evaluation along with and necessary backup data to the CO and the COR. The CO will

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2-1-8 provide resolution of the conflict to the Contractor. Contractor shall ensure that all technical orders, regulations, instructions, manuals, pamphlets, and forms are current and available or on order to perform all requirements of this PWS.

2.1.2.8.2. Contractor shall provide an annual list to the COR. The list shall include all technical orders, regulations, instructions, manuals, pamphlets, and forms available or online.

Contractor shall identify the date the publication was added, deleted or changed.

2.1.2.9. RECORDS MANAGEMENT. Records Management is life-cycle management (creation, maintenance, storage and use, and disposition) of information. Ensure all official government-owned records received and created for the government are maintained in accordance with established Federal Records Act, Public Law 81-754,DoD and Air Force directives listed in Appendix A. i.e., AFPD 33-3, Information Management; DoDD 5015.2, DoD Records Management Program; DoDD 5100.3, Design Criteria Standard for Electronic Records Management Software Applications. AFMAN 33-363, Management of Records. At the functional level, provide technical assistance to all Government officials (designated decision authorities & Base Records Manager) in support of the Records Management (RM), Privacy Act (PA), and Freedom of Information Act (FOIA) Programs. Appoint a Functional Area Records Manager (FARM) in support of the RM, PA, and FOIA Programs IAW AFI 33-322. Manage all official government records (regardless of media) that are maintained for all service areas provided.

Prepare and maintain a copy of the Air Force Records Information Management System (AFRIMS) file plan. Maintain active and inactive files. Dispose of records IAW applicable directives, Public Laws and statues. Prepare records, complete applicable records, and provide shipment of records to staging or retirement to the Federal Records Center. Maintain electronic records using an Air Force approved electronic records keeping system. Segment and control access security and safety of records according to record sensitivity. Ensure sensitive information subject to Public Law 100-235 (PA information) is properly protected from unauthorized access, disclosure, or manipulation. Exclusive of company proprietary information, the Government may use, duplicate, or disclose such records, files, documents, working papers, and reports in whole or in part.

2.1.2.10. MAIL PROCESSING. Pick up SP mail from the Base Information Transfer System (BITS) Bldg 551 and distribute mail for your respective service areas. Control accountable mail.

2.1.2.11. COORDINATION ON VARIOUS PLANS/AGREEMENTS AND

INNOVATION DEVELOPMENT THROUGH EMPLOYEES AWARENESS (IDEA)

PROGRAM SUBMISSIONS. Review, provide input and resolve issues with various plans/agreements such as Host Tenant Support Agreements (HTSAs), Inter-Service Support Agreements (ISSAs), Operations Plans (OPlans), and Exercise Plans (ExPlans). Host Tenant Support Agreements can be accessed at the following link:

https://sheppard.eis.aetc.af.mil/82MSG/LES/SA/default.aspx

2.1.2.12. SPECIAL EVENTS: Provide all support requested from all service areas included to special events. Examples of special events are Presidential Visits, Air Shows, Retirements, Change-of-Commands, Distinguished Visitors and Operational Readiness

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Inspections and CORONAs. This support may include for example; overtime, signs, materials, or construction of stages.

2.1.2.13. LEGACY SYSTEMS: Mandatory Government database systems are listed within each applicable service area. Those systems must be kept up to-date and accurate. When errors are found, regardless of who caused the error, corrections will be made within 15 business days after notification.

2.1.2.14. MEETING SUSPENSES: Request for information may come from all levels of command. Respond to these requests for information within the timeline given with a courtesy copy sent to the PMO/COR for the functional area. Provide timely reports, prepared and submitted as listed in Appendix D of all service areas. Ensure suspenses for information requests, external taskers, and required reports are completed accurately and on time. Responses to (Base Civil Engineer) BCE suspenses/taskers shall be routed through the 82 CES/CCS.

2.1.2.15. ENVIRONMENTAL MANAGEMENT FOR ALL SERVICE AREAS:

2.1.2.15.1.

manner and

Provide all requirements of each service area in an environmentally responsible in accordance with federal, state, and local environmental laws and regulations.

Mandatory environmental publications apply to all service areas.

2.1.2.15.2. In order to comply with federally mandated environmental preference programs and Department of Defense (DOD) “Green Procurement Program” (GPP) policy, Sheppard AFB requires the use of environmentally preferable products and services. These program elements include: recovered material products, energy and water efficient products, alternative fuels and fuel efficiency, bio-based products, non-ozone depleting substances, priority chemicals, and environmentally preferable products. These program elements are described on the Office of the Federal Environmental Executive (OFEE) website (https://www.sustainability.gov/).

2.1.2.15.3. PRODUCTS AND MATERIALS: Provide cleaning products in the performance of this PWS that meet as a minimum, Green Seal Product Standards (http://www.greenseal.org/certproducts.htm). If it is determined that a product does not meet Government performance requirements, submit a proposed alternative that would meet the performance requirements with the lowest environmental impact for evaluation and acceptance.

For products that fall under the Environmental Protection Agency (EPA) Comprehensive Procurement Guidelines (CPG) (https://www.epa.gov/smm/comprehensive-procurement-guideline-cpg-program), meet the minimum recovered (recycled) content. Use bio-based products upon issuance of the bio-based product listing from the United States Department of Agriculture (USDA) (http://usda.gov). Purchase and use Energy Star or other energy-efficient items listed on the Department of Energy’s Federal Energy Management Program (FEMP) Product Efficiency Recommendations product list. Cleaning products and material are not cost reimbursable items.

2.1.2.15.4. ENVIRONMENTAL ISSUES. The Government acknowledges that the SP has neither created, generated, nor contributed to the creation, generation or existence of any hazardous or toxic material, or any other type of environmental hazard, contamination, or pollution, whether

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2-1-10 latent or patent, or to the release thereof or the violation of any law or regulation relating thereto, at a project site prior to the date on which the performance of the services is commenced. In order to support the Air Force initiative to centralize environmental functions and activities, the Government reserves the right to remove the environmental requirements in part or whole from the contract.

2.1.2.15.4.1. Fines for Environmental/Safety/Occupational Health Violations: The SP shall reimburse the Government for the cost of any environmental restoration undertaken by the Government to clean up releases caused by activities of the SP or any of its subSPs. Further, the SP shall reimburse the Government for any civil or criminal fines or penalties levied against the Government for any environmental/safety/occupational health infraction caused by activities of the SP or any of its subSPs. The SP is responsible for paying any fines levied against it by a regulatory agency (EPA, OSHA or NRC, etc.) that are a result of contract operations.

2.1.2.15.5. Provide ESOHCAMP program support, pesticide measures of merit, solid waste reduction/diversion, Rehabilitation and Inspection Program (RIP), hazardous waste reduction, and maintaining all applicable environmental permits/plans (updated annually). Comply with all Code of Federal Regulations, HQ AETC instructions, AFIs, DoD regulations, HQ AETC/AF/DoD policy letters, policy documents, etc. concerning Environmental programs and ALL revisions after contract award. AF items may include, but are not limited to, 10, 20, 32, 41, 44, 51, 64, 90, 91 series publications found at http://www.e-publishing.af.mil. The SP shall also follow HQ AETC policy on reporting visits, official correspondence, notice of violations or enforcement actions from any Local, State, or Federal environmental, safety, or health regulator.

2.1.2.15.6. Conduct all environmental compliance, conservation, planning, and programming in accordance to all Federal, Executive Order (EO), State, Department of Defense (DOD) and Air Force requirements and policies (including applicable revisions). Perform Tier 1, Routine Self- Assessments, quarterly IAW AFI 90-803, paragraph 2.1. Please refer to Appendix A for all Services. Please refer to Appendix A for all Services.

2.1.2.16. BASE EXERCISES: At times support will be required in any or all service areas during base exercises. Provide adequate support for all base exercises and disaster responses and required personnel in accordance with (IAW) exercise needs and base Operations Plans (OPlans).

Provide augmentation personnel to assist Emergency Management Flight (CEX) in emergency/contingency situations to include wing exercises i.e., Emergency Management Support Team (EMST). Primary duty will be to assist CEX in providing radiological monitoring in the event of a nuclear accident or Weapon of Mass Destruction (WMD) incident involving nuclear radiological hazards, to include contamination control and decontamination if required.

2.1.2.16.1. Provide Subject Matter Experts (SMEs) for the Wing Inspection Team (WIT) as needed IAW AFI 90-201 to support the Commander’s Inspection Program (CCIP) to inspect wing-wide performance and programs. Specific duties include providing inputs for scenario development, inspecting assigned areas/functions, evaluating scenarios, participating in hot washes and providing inputs to the inspection report. The WIT members assist the CCIP Director in validating and verifying the Wing, Group and Squadron self-assessment program results. All WIT members will maintain proper training and certification requirements.

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2.1.2.17. QUALITY MANAGEMENT SYSTEM (QMS):

2.1.2.17.1. The QM strategy is grounded in the following precepts:

2.1.2.17.2. The relationship between the SP and the government will be a collaboration committed to the mutual success of each party.

2.1.2.17.3. The performance strategy is based on the concept…