Attachment 1 - RusticiSOW.docx

Statement of Work (SOW) Air University Shareable Content Object Reference Model (SCORM) Licenses

1.0 Background

Air University (AU) operates a critical eLearning system on the Air Force's secure Cloud One platform, serving over 30,000 students on a 24/7 basis. The core of this system relies on "Engine" and "Dispatch" software provided by Rustici Software LLC, which has been in place for over five years. This software is essential for delivering and tracking a wide array of eLearning content. A unique and mandatory requirement for the Air Force is that its Learning Management System (LMS) must be hosted on its own Cloud One servers. Rustici Software is the only known vendor whose license permits this self-hosting arrangement while providing the required technical capabilities. This Statement of Work outlines the tasks and deliverables required for the annual renewal of this software license and its associated maintenance.

2.0 Objective

The primary objective of this SOW is to procure the annual software license renewal and technical support for the Rustici "Engine" and "Dispatch" software products. This is to ensure the continued, secure, and uninterrupted operation of the Air University eLearning system for the 2026-2027 period with four option years.

3.0 Scope

The scope of this work includes all tasks necessary to provide the software licenses and the associated maintenance and technical support for the specified period of performance. The Contractor shall furnish all necessary software, documentation, and support personnel required to fulfill the tasks outlined in this SOW.

4.0 Tasks and Requirements

The Contractor shall perform the following specific tasks:

· Task 1: Provide Software License Renewal: The Contractor shall provide Air University with the annual software license renewal for the "Engine" and "Dispatch" products currently integrated into the AU eLearning system.

· Task 2: Ensure Hosting Compliance: The Contractor shall provide a license agreement that explicitly permits the government to install, host, and operate the software on its own servers within the Air Force Cloud One environment.

· Task 3: Maintain eLearning Standards Support: The licensed software provided must maintain its full existing functionality and support the following eLearning standards:

· Shareable Content Object Reference Model (SCORM) 1.2 and SCORM 2004 (2nd, 3rd, and 4th editions)

· Aviation Industry Computer-Based Training Committee (AICC)

· Experience API (xAPI)

· cmi5

· Learning Tools Interoperability (LTI)

· Task 4: Maintain Content Format Support: The software shall maintain its capability to deliver non-standards-based content, including MP4, MP3, and PDF files.

· Task 5: Provide Technical Support and Maintenance: The Contractor shall provide technical support for the duration of the period of performance. This includes, at a minimum, troubleshooting assistance via email or phone and access to any software updates, patches, or new minor version releases for the licensed products that become generally available during the contract period.

5.0 Deliverables

The Contractor shall provide the following deliverables:

6.0 Period of Performance

The period of performance shall be for one (1) 12-month base year, to cover the fiscal year 2026-2027 with four optional years.

7.0 Place of Performance

The software and documentation shall be delivered electronically to the government. The software will be operated on government servers in the Cloud One environment. Contractor support and maintenance shall be performed remotely from the contractor's facilities.