Attachment 1 - Requirements Document.pdf

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Attached to
HMS TimeControl Licensing Support and Maintenance Federal contract opportunity
Solicitation number
52800PR260007470
Issued by
Department of Homeland Security US Coast Guard

About this file

This is a Requirements Document for a United States Coast Guard contract renewal for HMS TimeControl licensing and support/maintenance services.

The contract concerns the Depot Management System TimeControl Industrial (DPOMS TCi), a timekeeping application used by the USCG's Industrial Operations Division (IOD) across 10 Industrial Production Facility sites located throughout the continental and overseas United States. The contractor must provide technical support and maintenance services for the TimeControl system from July 6, 2026 through July 5, 2027. Specific deliverables include: phone support during users' local business hours; email support during users' local business hours; 24/7 Severity 1 issue resolution regardless of reporting time; software updates, patches, new features, and version upgrades; and license activation support. Two line items are required: Support and Maintenance Renewal for TimeControl covering 300 Users (Quantity 1) and Support and Maintenance Renewal for TimeControl covering 1,200 Crew (Quantity 1). The primary place of performance is USCG Command, Control, Communications, Computers, Cyber and Intelligence Service Center (C5ISC) located in Kearneysville, West Virginia. The contractor must provide an Accessibility Conformance Report (ACR) based on the Voluntary Product Accessibility Template Version 2.0 for Section 508 compliance, documenting conformance to applicable accessibility standards including WCAG 2.0 Level A and AA Success Criteria with specified exceptions. Point of contact for inquiries is Brittany Baker at brittany.h.baker2@uscg.mil.

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Attachment 2 - Provisions and Clauses.pdf PDF
Attachment 3 - Electronic Submission of Payment Requests.pdf PDF

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Text version

PR #: 52800PR260007470

Requirements Document

DPOMS TCi Renewal FY 26

PAGE 1/3

UNITED STATES COAST GUARD

REQUIREMENTS DOCUMENT

HMS TIMECONTROL ADDITIONAL USER LICENSING AND

SUPPORT/MAINTENANCE RENEWAL

1.0 GENERAL

PROJECT TITLE: DEPOT MANAGEMENT SYSTEM TIMECONTROL INDUSTRIAL

(DPOMS TCI)

The purpose of this statement of work is to define needed Acquisition Program Management Office Support for the purchase of HMS TimeControl licensing subscription and maintenance.

1.1 BACKGROUND

The system user/stakeholders include SFLC Industrial Operations Division (IOD) and their 10 Industrial Production Facility (IPF) sites (& 6 IPDs) located across the united states, both CONUS and OCONUS. Depot Management System TimeControl Industrial (DPOMS TCi) focuses on time keeping for USCG employees at worksites like the CG Yard. A renewal for support and maintenance of TimeControl is needed for FY26, so the DPOMS application is procuring a renewal of Support and Maintenance for TimeControl (POP will be 07/06/2026- 07/05/2027).

2.0 SPECIFIC REQUIREMENTS/TASKS

During the period of performance, the contractor must provide license activation, upgrades, and maintenance support as items listed in the purchase request document. The contractor must continue to provide:

The contractor must provide technical support staff, global to assist with any technical issues with their products:

- Phone support provided during user’s local business hours.

- Email support provided during user’s local business hours.

- Severity 1 issues to be addressed regardless of when the user reports the issue.

- Software Updates and Upgrades; this includes, download software, patches, updates, new features and version update/upgrade releases.

This standard maintenance support allows USCG access to download the latest version software and newest update release for Quests software to ensure the latest and most up-to-date software is being utilized and supported for item listed below in Table 1.

Method of delivery: Electronic Recipient: Brittany Baker, (Email: brittany.h.baker2@uscg.mil)

PAGE 2/3

Table 1:

MFG Part No. Description Qty

N/A Support and Maintenance Renewal for TimeControl from July 6, 2026-July 5, 2027 (300 Users) 1

N/A Support and Maintenance Renewal for TimeControl from July 6, 2026-July 5, 2027 (1,200 Crew) 1

3.0 PERIOD OF PERFORMANCE

4.0 PLACE OF PERFORMANCE

The primary place of performance will be at USCG Command, Control, Communications, Computers, Cyber and Intelligence Service Center (C5ISC), 408 Coast Guard Drive, Kearneysville, WV 25430.

5.0 POINT OF CONTACT

If there are any further questions, please contact Brittany Baker, brittany.h.baker2@uscg.mil

6.0 SECTION 508 REQUIREMENTS

Section 508 of the Rehabilitation Act (classified to 29 U.S.C. § 794d) requires that when Federal agencies develop, procure, maintain, or use information and communications technology (ICT), it shall be accessible to people with disabilities. Federal employees and members of the public with disabilities must be afforded access to and use of information and data comparable to that of Federal employees and members of the public without disabilities.

All products, platforms and services delivered as part of this work statement that, by definition, are deemed ICT shall conform to the revised regulatory implementation of Section 508 Standards, which are located at 36 C.F.R. § 1194.1 & Appendixes A, C & D, and available at https://www.ecfr.gov/cgi-bin/text-idx?SID=e1c6735e25593339a9db63534259d8ec&mc=true&node=pt36.3.1194&rgn=div5. In the revised regulation, ICT replaced the term electronic and information technology (EIT) used in the original 508 standards. ICT includes IT and other equipment.

Period of Performance 6 July-2026- 5 July 2027 https://uscode.house.gov/view.xhtml?req=(title:29%20section:794d%20edition:prelim)%20OR%20(granuleid:USC-prelim-title29-section794d)&f=treesort&edition=prelim&num=0&jumpTo=true https://www.ecfr.gov/cgi-bin/text-idx?SID=e1c6735e25593339a9db63534259d8ec&mc=true&node=pt36.3.1194&rgn=div5 https://www.ecfr.gov/cgi-bin/text-idx?SID=e1c6735e25593339a9db63534259d8ec&mc=true&node=pt36.3.1194&rgn=div5

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Exceptions for this work statement have been determined by DHS and only the exceptions described herein may be applied. Any request for additional exceptions shall be sent to the Contracting Officer and a determination will be made according to DHS Directive 139-05, Office of Accessible Systems and Technology, dated November 12, 2018 and DHS Instruction 139-05- 001, Managing the Accessible Systems and Technology Program, dated November 20, 2018, or any successor publication.

Section 508 Requirements for Technology Products

Section 508 applicability to Information and Communications Technology (ICT): DPOMS TCi

Applicable Exception: N/A Authorization #: N/A

Applicable Functional Performance Criteria: All functional performance criteria in Chapter 3 apply to when using an alternative design or technology that results substantially equivalent or greater accessibility and usability by individuals with disabilities than would be provided by conformance to one or more of the requirements in Chapters 4 and 5 of the Revised 508 Standards, or when Chapters 4 or 5 do not address one or more functions of ICT.

Applicable 508 requirements for electronic content features and components (including but not limited to Electronic document templates): All requirements in E205 apply, including all WCAG 2.0 Level A and AA Success Criteria apply as specified in E205, except 2.4.1 Bypass Blocks, 2.4.5 Multiple Ways, 3.2.3 Consistent Navigation, and 3.2.4 Consistent Identification

Applicable 508 requirements for software features and components (including but not limited to Electronic content and software authoring tools and platforms)

Applicable 508 requirements for hardware features and components: Does not apply

Applicable 508 requirements for support services and documentation: All requirements in Chapter 6 apply

Section 508 Deliverables Section 508 Accessibility Conformance Reports: For each ICT item offered through this contract (including commercially available products, and solutions consisting of ICT that are developed or modified pursuant to this contract), the Offeror shall provide an Accessibility Conformance Report (ACR) to document conformance claims against the applicable Section 508 standards. The ACR shall be based on the Voluntary Product Accessibility Template Version 2.0 508 (or successor versions). The template can be found at https://www.itic.org/policy/accessibility/vpat. Each ACR shall be completed by following all of the instructions provided in the template, including an explanation of the validation method used as a basis for the conformance claims in the report.

# End of Requirements Document # https://www.itic.org/policy/accessibility/vpat

2.0 SPECIFIC REQUIREMENTS/TASKS
Section 508 Requirements for Technology Products
Section 508 Deliverables

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