Attachment 1 - QASP - MARMC Facilities Support Services.pdf

QUALITY ASSURANCE SURVEILLANCE PLAN

FACILITY REPAIR AND MAINTENANCE SUPPORT FOR

MID-ATLANTIC REGIONAL MAINTENANCE CENTER (MARMC)

Ref: (a) NAVSEAINST 4200.19A

Enc: (1) QASP Matrix

1. PURPOSE

This Quality Assurance Surveillance Plan (QASP) is a Government developed and applied document used to ensure NAVSEA requirements identified in Ref. (a) are met in the planning, acquiring and managing of

Delivery Orders under contract N50054-22-X-XXXX. Systematic quality assurance methods are used in the administration of NAVSEA contracts to allow greater visibility and conscious decisions by higher levels of management regarding combatting trafficking in persons, Other Direct Costs (ODCs), CDRLs, and overall contract performance. This QASP sets forth the procedures and guidelines the Government will use in ensuring the required performance standards are achieved by the contractor. Adherence to standards is applicable to the contract and subsequent delivery orders issued hereunder.

2. AUTHORITY

Authority for issuance of this QASP is provided under Section E – Inspection and Acceptance, which provides for inspections and acceptance of the articles, services, and documentation called for in this contract, to be accomplished by the Procuring Contracting Officer (PCO) or their duly authorized representative.

3. SCOPE

The QASP is put in place to provide Government surveillance oversight of the Contractor’s quality control efforts to assure that they are timely, effective and are delivering the results specified in the contract or delivery orders. The QASP defines the methodologies used to monitor and evaluate the contractor’s performance, describes quality assurance documentation requirements, and describes the analysis of quality assurance monitoring results.

This QASP is a living document. Flexibility in the QASP is required to allow for an increase or decrease in the level of surveillance necessary based on contractor performance.

4. GOVERNMENT RESOURCES

The following definitions for Government resources are applicable to this plan:

Contracting Officer - A person duly appointed with the authority to enter into, administer, or terminate contracts and make related determinations and findings on behalf of the Government.

Contracting Officer’s Representative (COR) - An individual designated in writing by the Contracting

Officer to act as his authorized representative to assist in administering a contract. The source and authority for a COR is the Contracting Officer. COR limitations are contained in the written letter of appointment.

5. RESPONSIBILITIES

The following Government resources shall have responsibility for the implementation of this QASP:

Contracting Officer – The Contracting Officer ensures performance of all necessary actions for effective contracting, ensures compliance with the terms of the contract and safeguards the interests of the United

States in the contractual relationship. It is the Contracting Officer that assures the Contractor receives impartial, fair, and equitable treatment under the contract. The Contracting Officer is ultimately responsible for the final determination of the adequacy of the Contractor’s performance.

Contracting Officer’s Representative (COR) - The COR is responsible for technical administration of the project and assures proper Government surveillance of the Contractor’s adherence to policies and requirements regarding combatting trafficking in persons, ODCs, CDRLs, and overall contract performance, and forwards all surveillance findings as required by this QASP. The COR is not empowered to make any contractual commitments or to authorize any contractual changes on the Government’s behalf.

Any changes that the Contractor deems may affect contract, price, terms, or conditions shall be referred to the Contracting Officer for action.

6. METHODS OF QA SURVEILLANCE

The below listed methods of surveillance shall be used in the administration of this QASP.

Customer Feedback – Customer feedback may be obtained from Technical Advisors and/or random customer complaints. Customer complaints, to be considered valid, must set forth clearly, and in writing, the detailed nature of the complaint. It must also be signed and forwarded to the COR. The COR shall maintain a summary log of all formally received customer complaints as well as a copy of each complaint in a documentation file.

Regular/Periodic/Random Inspections– The COR will conduct regular, periodic, and/or random inspections commensurate with contract performance and submission of CDRLs and invoices. The ODC costs for material, travel, and subcontractor costs shall be compared to the Delivery Order awarded amounts for the same to ensure no over expenditures occur.

Reviewing Records– The COR will review Contractor meeting, training, and/or signature records to determine proof of required employee notification of Combatting Trafficking in Persons information.

7. IDENTIFIED QA SURVEILLANCE ITEMS

Enclosure (1), QASP Matrix, sets forth individual descriptions, performance requirements, thresholds, surveillance methods and remedies for the contractor.

8. DOCUMENTATION

The COR will, in addition to providing documentation to the Contracting Officer, maintain a Quality

Assurance file that will include all applicable documentation and correspondence as a result of regular surveillance. All such records will be retained for the life of this contract. Information in the Quality

Assurance file will be considered when completing the annual CPARS report.

Enclosure 1

QASP Matrix

Description Performance Requirement Performance Threshold Surveillance Method Remedy

Contract Clauses; 52.222

50, Combatting

Trafficking in Persons

IAW FAR 52.222-50; the Contractor shall:

(1) Notify its employees and agents of—

(i) The United States Government's policy prohibiting trafficking in persons, and

(ii) The actions that will be taken against employees or agents for violations of this policy; and

(2) Take appropriate action, up to and including termination, against employees, agents, or subcontractors that violate the policy in paragraph (b) of this clause.

(d) Notification.

(1) The Contractor shall inform the Contracting Officer and the agency Inspector General immediately of—

(i) Any credible information it receives from any source

(including host country law enforcement) that alleges a

Contractor employee, subcontractor, subcontractor employee, or their agent has engaged in conduct that violates the policy; and

(ii) Any actions taken against a Contractor employee, subcontractor, subcontractor employee, or their agent pursuant to this clause.

(2) If the allegation may be associated with more than one contract, the Contractor shall inform the contracting officer for the contract with the highest dollar value.

100% compliance required due to Zero

Tolerance policy.

COR to conduct periodic inspection IAW surveillance schedule.

(1) Review meeting/training/signature records as proof of contractor to employee notification.

(2) Vary routine inspections by time and day; be aware of how contractors treat their employees, watch for signs of abuse, restraints visible, etc.

(3) Review violations and document contractor actions.

The contractor's failure to comply with this FAR clause may result in:

(1) Requiring the contractor to remove an employee from the performance of this contract.

(2) Requiring the contractor to terminate a subcontract.

(3) Suspension of contract payments.

(4) Termination of contract for default.

Other Direct Costs

(ODC)

ODC expenditures shall not exceed Delivery Order awarded amounts.

100% compliance required

Regular inspection of invoices by COR

The contractor's failure to comply with this requirement may result in:

(1) Rejection of invoice

Contract Data

Requirements List

(CDRL)

Submit reports in accordance with requirements prescribed in the PWS and CDRLs.

95% of deliverables submitted timely and without rework required.

Periodic inspection by COR requirement may result in:

(1) Contract Action Report (CAR)

(2) If CAR remains unresolved, less than

Satisfactory rating in CPARS

Staffing The Contractor shall fulfill the entire contract supporting hours within sixty (60) calendar days of contract award. All candidate resumes must be approved by the Government prior to start date.

The Contractor shall backfill a vacancy within forty-five

(45) calendar days of position vacancy start date. All candidate resumes must be approved by the Government prior to start date.

100% compliance required Regular inspection by COR The contractor's failure to comply with this requirement may result in:

1.Letter of concern to the contractor

2. Less than Satisfactory CPARS

Overall Contract

Performance

Overall contract performance of sufficient quality to earn a

Satisfactory (or higher) rating in the COR's annual report on

Contractor Performance.

All performance elements rated satisfactory rating (or higher)

Customer feedback and regular inspection by COR requirement may result in:

(1) CAR

(2) If CAR remains unresolved, less than

Satisfactory rating in CPARS