Attachment 1 - PWS Vehicle Maintenance Laundry CAO 29SEP25.pdf

PERFORMANCE WORK STATEMENT

Uniform Lease and Laundering Contract

F. E. Warren Air Force Base, Wyoming

29 Sep 25

Table of Contents

1. Description of Services

1.1 Basic Services

1.2 Re-performance of Laundering- Rewash

1.3 Issuance of Garments ……………………………………………………………………………….….3

1.4 Missing / Damaged Items

1.5 Industrial Laundry Carts

2. Services Summary

3. General Information

3.1 Quality Assurance

3.2 Security Requirements

3.3 Workmanship and Sanitation

3.4 Recognized Holidays……………………………………………….…………………………………..6

3.5. Environmental Controls

3.6 Safety Requirements……………………...…………………………………………………………….7

3.7 Contractor Personnel……………………………………………………………………………………7

APPENDIX A

1. Description of Services.

The contractor shall provide all management, tools, supplies, equipment, and labor necessary to perform Issuance and Laundering services for Vehicle Maintenance (VM), 90th Logistics Readiness Squadron (90 LRS), F. E. Warren Air Force Base, Wyoming in accordance with all applicable federal, state, local laws and regulations and this performance work statement (PWS).

1.1 Basic Services.

The contractor shall issue, inspect, repair (if needed), clean, and return each week, or less often, all leased garments as determined by Government Contracting Officer's Representative (COR). Blue color for all items to include work shirts, cotton shirts, 100% cotton jean pants, and coveralls. Each shirt and coverall will require an embroidered name or embroidered patch on the right breast and the squadron mechanic logo either embroidered or on an embroidered patch. Example of each location and a sample of patch attached. Each item shall be free of all grease, debris, cleaning residue, mud, and/or other foreign material after cleaning. COR reserves the right to reject any garment if repair does not meet appearance standards acceptable to the Government. Small tears shall be repaired, major tears not on seams will require replacement. The contractor shall produce an itemized delivery and pickup receipt listing exact numbers of each type of item.

1.2 Re-performance of Laundering- Rewash.

Any items found to have been unsatisfactorily laundered as determined by the Contracting Officer or the COR shall be re-laundered at no additional charge to the Government. The COR will identify such items to the Contractor after the unsatisfactory condition is discovered. The item(s) shall be re-laundered and returned on the next scheduled delivery day. If the return period should fall on a weekend or legal holiday, they will be returned on the next normal delivery day following the weekend or legal holiday.

1.3 Issuance of Garments.

Contractor will provide technicians with not to exceed 700 shirts (to include cotton shirts), 700 100% cotton jean pants, and 800 coveralls per year. The contractor must perform an onsite measurement of all personnel within 10 business days of contract award. Contractor will revisit VM to measure any new employees within 14 days of notification from the COR via telephone or email. New garments will have the VM Logo and Name patches, in accordance with Attachment 1 – Patch Standards, attached to new garments. Government will be responsible for lost or damaged garment due to negligence or misuse.

1.3.1 Delivery of New Garments.

The contractor shall provide four shirts and four pairs of 100% cotton jean pants or two sets of coveralls per individual within 30 days of measurement. The remaining garments will be delivered within 60 days of measurement.

1.3.2 Replacement of Garments.

If a garment is not able to be repaired, the contractor must replace that garment, this shall be treated as a new garment for measurement (1.3) and delivery (1.3.1). This shall be a one for one swap and shall not be considered a new garment; therefore, it shall not count against the not to exceed number of garments per year.

1.4 Missing / Damaged Items

If item(s) are held back for repairs, they shall be repaired and returned to the government within 30 days.

If items were lost or damaged by the Contractor beyond repair, the Contractor shall reimburse the Government the cost of the item to be replaced or the Contractor shall supply an identical item (make and manufacturer must match) within 30 days. Consideration will be given to wear and tear items.

1.5 Industrial Laundry Carts

Contractor will provide laundry cart(s) for storage of soiled items. Clean items will be left at drop off locations and contractor will reutilize the cart(s) to collect subsequent soiled items for the next scheduled pickup.

Table 1. Location and Hours of Work

Building No. Name of Facility Days Time

1245 Vehicle Maintenance 7315 Saber Rd. Bldg 1245 F. E. Warren AFB, WY 82005

Monday - Friday 0700-1630

2. Services Summary.

The contractor service delivery requirements are summarized into performance objectives that relate directly to standards of performance required to meet mission needs. For the Performance Objective to be met, service delivery must be in substantial compliance with applicable performance standards. The Performance Threshold describes the minimum overall levels of service delivery required for acceptable quality control. Failure to meet these Performance Thresholds means that contractor Quality Control is unacceptable. The following is a list of the key performance objectives that will be verified as contractually compliant by Government personnel; however, inspection of any contract requirement is authorized.

Performance Objective PWS Para.

Performance Threshold

Surveillance Method

SS-1: Meet scheduled delivery and pick up times

Table 1. Performance is acceptable when all weekly pick-up and deliveries are met. Not more than one unannounced missed delivery/pickup

Periodic Surveillance Customer Feedback

SS-2: The Service provider shall ensure all laundered/dry cleaned items are washed, clean in appearance, fully dried, odor-free, and folded to the commercial standards of the industry or as required in this PWS.

Para 1. Not more than 3 Quality issues/month

Periodic Surveillance Customer Feedback

SS-3: The contractor shall provide new garments to new personnel. Contractor will revisit VM to measure any new employees within 14 days

Para 1.3 Meet timelines as outlined in para 1.3

Customer 100 % inspection upon issue of new garments

SS-4: Contractor shall issue garments within same timelines as initial contract requirements

Para 1.3 Contractor shall meet timelines as outlined in para 1.3

Customer 100 % inspection upon issue of new garments

SS-5: The contractor shall produce an itemized delivery and pickup receipt listing exact numbers of each type of item.

Para 1.1 100% of all items must be listed on receipts as these will be used for verification of invoices in Wide Area Work Flow

(WAWF)

100% inspection

3. General Information.

Packing and Bundling Procedures for Delivered Laundry. Delivered Laundry shall be in accordance with method of finish codes noted below:

METHOD OF FINISH CODES

W – Wash D – Dry (Tumble) F – Fold

Work Shirts W,D,F Cotton Shirts W,D,F

100% Cotton Work Jean Pants

W,D,F Work Coveralls W,D,F

3.1 Quality Assurance

The Government will evaluate the contractor’s performance by appointing a representative(s) to monitor performance to ensure services are received. The Government representative will evaluate the contractor’s performance through on-site inspections and receipt of customer complaints. The Government will inspect a representative sample of each item selected at their discretion. The Government will investigate complaints received from customers. The Government representative shall make final determination of the validity of customer complaint(s) in cases of disagreement with customer(s). Remedies for non-conforming services will be resolved IAW the applicable Inspection/Acceptance clause attached within the contract.

3.1.1 The Contracting Officer’s Representative (COR) is the authorized Government representative(s) who will perform assessments of the contractor’s performance. Subsequent to contract award, the identity of the COR(s), with a letter defining their duties and authority will be promptly furnished to the successful bidder/offeror.

3.1.2 The COR(s) will inform the contract manager when discrepancies occur and will request corrective action. The COR(s) will make a notation of the discrepancy on their surveillance checklist with the date and time the discrepancy was noted and will request the contract manager (or authorized representative) to acknowledge the discrepancy.

3.1.3 Any matter concerning a change to the scope, prices, terms or conditions of this contract shall be referred to the Contracting Officer and NOT to the COR(s).

3.1.4 The services to be performed by the contractor during the period of this contract shall (at all times and places) be subject to review by the Contracting Officer or authorized representative(s).

3.2 Security Requirements.

The contractor shall be responsible for all passes issued to his/her employees under this contract.

Applications shall be coordinated through the COR. At the time of application, Security Forces will conduct a background check on employees. Upon termination of employment or contract completion, the contractor shall be responsible for returning identification cards/base passes to Security Forces within 24 hours.

This service has NOT been identified by the Functional Commander/Director as an essential service.

3.3 Workmanship and Sanitation.

Delivered articles shall conform to the generally accepted industry standards of quality of cleanliness, finish, and appearance. All laundry shall be delivered in a sanitary condition after being thoroughly laundered and properly dried. All work performed at the Contractor’s plant shall be done IAW generally accepted industry standards and Department of Health Regulations. The Contractor’s facility shall be open to inspection at any time by the Government. The Government reserves the right to perform or require any test necessary to determine the sanitary condition of articles delivered by the Contractor.

Contractor shall ensure that at no time F. E. Warren Vehicle Maintenance items come into contact with items of other customers that may be in progress.

3.4 Recognized Holidays.

The contractor is not required to provide service on the following days: New Year’s Day, Martin Luther King Day, Presidents Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Days, Thanksgiving Day and Christmas Day. If the holiday falls on Saturday, it is observed on Friday. If the holiday falls on a Sunday, it is observed on Monday. Additionally, performance is not required for base down days or family days.

3.5. Environmental Controls.

3.5.1 Compliance with Laws and Regulations.

The contractor shall be knowledgeable of and comply with all applicable Interstate, Federal, State, and Local laws, regulations, and requirements regarding environmental protection, to include Section 01 57 19.05 32, Environmental Protection. In the event environmental laws/regulations change during the term of this contract, the contractor is required to comply as such laws come into effect. If there is an increase or decrease in cost as a result of the change, the contractor shall inform the Contracting Officer pursuant to notice requirements and negotiate a modification to the contract.

3.5.2 Green Procurement Program (GPP).

In performance of this contract, contractors shall use Environmental Protection Agency (EPA) designated recycled content products, Information Technology (IT) Energy Star products/appliances, Federal Energy Management Program (FEMP) Designated Energy Efficient Low Stand By Power products/appliances, U.S. Department of Agriculture (USDA) Bio based/Bio preferred products, Environmentally preferable products, Electronic Product Environmental Assessment Tool (EPEAT) registered products, Water Sense or other water efficient products, non- or Low Ozone depleting substances under the Significant New Alternatives Policy (SNAP), non or Low toxic or hazardous constituents (e.g. non-VOC paint) and any other environmentally sustainable product/method, to the greatest extent possible.

3.6 Safety Requirements.

3.6.1 In performing work under this contract, the contractor shall:

3.6.1.1 Conform to the safety requirements contained in the contract for all activities related to the accomplishment of the work.

3.6.1.2 Record and report promptly (within one hour), to the contracting officer or COR, all available facts relating to each instance of damage to Government property or injury to either contractor or Government personnel.

3.6.1.3 In the event of an accident/mishap, take reasonable and prudent action to establish control of the accident/mishap scene, prevent further damage to persons or property, and preserve evidence until released by the accident/mishap investigative authority through the contracting officer.

3.7 Contractor Personnel.

3.7.1 Contract Manager.

The contractor shall provide a contract manager who shall be responsible for the performance of the services. The name of the contract manager shall be provided to the COR and the CO in writing prior to the beginning of the first performance period. The contract manager must be able to read, write, speak, and understand English.

3.7.1.1 The contract manager shall have full authority to act for the contractor on all contract matters relating to daily operations of this contract.

3.7.2 Contractor Employees.

The contractor shall not employ persons for work on this contract if such employee is identified to the contractor by the CO as a potential threat to the health, safety, security, general wellbeing or operational mission of the installation and its population.

3.7.2.1 Contractor personnel shall present a neat appearance and be easily recognized as contractor employees. This may be accomplished by wearing distinctive clothing bearing the name of the company or by wearing appropriate badges, which contain the company name and employee name in English.

3.8 Notification.

If the Contractor (contract employees/subcontractors) identifies any suspicious activity, they shall contact the Base Defense Operations Center (BDOC) at 307-773-3501 (On-installation)/Missile

Security Control (MSC) at 307-773-2701 (Off-installation) and notify the CO and COR (if appointed) that they contacted the BDOC and/or MSC.

4. Appendices

APPENDIX A

DELIVERABLES

Description PWS Ref Due Submit to

Contract Manager 3.7.1 Prior to beginning of performance

COR & CO

Delivery/pickup receipts 1.1 Each delivery/pickup

COR or Mobility personnel onsite.