Attachment 1 - PWS Industrial Doors Mx (F).pdf

PERFORMANCE WORK STATEMENT

FOR

INDUSTRIAL SPECIALTY DOOR INSPECTION AND

MAINTENANCE SERVICES

Joint Base Charleston, South Carolina 29 June 2021

1 PURPOSE

The purpose of this requirement is to provide the 628th Civil Engineer Squadron (CES) an inspection, preventive maintenance, and repair services contract for various Industrial Specialty Doors located on Joint Base Charleston (JB-CHS), SC.

1.1 Background

The 628th CES is the infrastructure and facility sustainment component of the U.S. Air Force, Air Mobility Command’s 628th Air Base Wing serving as the Supporting Command for JB-CHS. The 628th CES delivers installation support services to several Mission Partners and mission ready forces across all geographic locations within the boundaries of JB-CHS. As a result of the 2005 Base Realignment and Closure (BRAC) Commission, two (2) military bases consisting of Charleston Air Force Base (CAFB) and the Naval Weapon Station (NWS) were consolidated into one (1) base thereby named Joint Base Charleston. Charleston Air Force Base proper is referred to as Joint Base Charleston-Air Base (JBC-AB) and the Naval Weapons Station hereto in is referred to as Joint Base Charleston-Weapons Station (JBC-WS). JBC-AB and JBC-WS are geographically separated by approximately 12 miles. Additionally, the geographically separated North Auxiliary Field (NAF), located approximately 90 miles North- West of JB-CHS is included in the scope of this PWS.

1.2 Scope of Work

The contractor shall provide all management, tools, supplies, equipment, labor, transportation, supervision and any other items and services necessary to perform Inspections, Preventive Maintenance, and Repair Services for various categories of Industrial Specialty Doors for JB- CHS as listed in the applicable appendices and IAW all applicable laws, regulations, commercial practices, and manufacturer's recommendations and specifications as incorporated by reference or specifically described in the Performance Work Statement (PWS). Appendix A identifies doors requiring Preventive Maintenance and Inspections and Appendix B identifies doors that will be subject to service calls and repair (note that all doors listed in Appendix A are also included in Appendix B). The contractor is expected to fulfill all responsibilities assigned within this PWS with a demonstrated emphasis placed on safety and customer service. The contractor is also encouraged and expected to use innovative approaches to efficiently and effectively accomplish PWS requirements in a timely manner resulting in a best value to the Government at a fair and reasonable cost. Estimated workload is listed in Appendix A, and identified by the number, identification, and inspection frequency.

2. PERFORMANCE REQUIREMENTS

2.1 Preventative Maintenance and Inspection Services

2.1.1 Preventive Maintenance and Inspections

The contractor shall perform Preventive Maintenance & Inspection (PMI) services on all doors listed in Appendix A. The cost for each PMI event shall include expenses for labor, travel, equipment, materials, supplies, administration, and management and be submitted as a unit price for each door listed in Appendix A.

2.1.1.1. All maintenance work shall be IAW standard commercial practices and/or manufacturer's recommendations and specifications as incorporated by reference or specifically described in the PWS. All contractor activities involving PMI services shall conform to the applicable latest editions of the following specifications and standards:

• OSHA Standards 29 CFR 1910 and 29 CFR 1926

• USACE EM-385-1-1, US Army Corps of Engineers Health & Safety Manual

• AFMAN 91-203, Air Force Occupational Safety, Fire and Health Standards, Chap. 2, Roll-up Doors and Chap. 27, Welding, Cutting and Brazing.

2.1.1.2. There are 6 door types requiring PMI services to include: Roll-up Doors (includes Brig barricade gates), Hangar Doors (single and multi-leaf), Drop Leaf Doors, Vertical Lift Fabric Doors, Sliding Doors (includes blast type), and Garage Panel Doors.

Note: Annual PMI for designated Hangar Doors specify a high level inspection requiring a lift.

Hangar Door dimensions to assist in determining lift specifications are provided in Appendix A.

2.1.1.3. The contractor shall perform minor corrective repairs, if necessary, during inspections to ensure reliable and continuous safe operation of the doors. Minor corrective maintenance is considered repairs and adjustments that can be completed using on-hand materials, parts, and supplies. If upon arrival, a door scheduled for inspection is determined to be inaccessible, inoperable, damaged outside of normal use, or under Lockout/Tagout (LO/TO), the contractor shall IMMEDIATELY contact the Contracting Officer Representative (COR) for resolution.

Inaccessible doors may be rescheduled for PMI at the discretion of the COR. Inoperable, damaged, or LO/TO doors may be converted to a Routine or Emergency Service Call at the discretion of the COR. In this case, the PMI will be deferred until after repairs are completed. The PMI will be documented separately from the repair. To document completion of all PMI performed, the contractor shall submit an Inspection Report IAW paragraph 2.1.3.

2.1.2. Inspection Schedule

The contractor shall prepare (Microsoft EXCEL format preferred) and submit electronically to the COR for review and acceptance, an annual inspection schedule to include all individual doors listed in Appendix A such that each designated door will be inspected annually with no more than 12 months between the inspections of any one door. The schedule shall allow for COR updates to include actual completion dates and inspection status. Any changes to the submitted and accepted schedule shall be communicated to the COR for concurrence as soon as reasonable. In addition, the contractor shall submit monthly schedules indicating specific dates for individual doors proposed PMI at least seven days prior to the first scheduled maintenance. This is to allow for COR surveillance scheduling and any facility access coordination required.

2.1.2.1. In addition, the Contractor shall provide a checklist of the visual and operational inspection attributes that will be used to conduct PMI for each door type listed in Appendix A.

2.1.2.2. All PMI annual schedule and attribute/activity checklists shall be submitted not more than 15 days following award AND accepted by the Government prior to commencement of any field activities.

2.1.3. Inspection Reports

The contractor shall prepare and submit electronically to the COR, an Inspection Report for each individual door within the following week of the inspection. The report shall include the date of the inspection, identifying category of the door system, manufacturer, facility number/location, and door identification number from Appendix A. The report shall also include a status of each Inspection Attribute indicating a satisfactory or unsatisfactory rating. Each PM activity designated for the door shall indicate complete or incomplete. Any minor corrective repairs completed to ensure reliable and safe door operation shall also be recorded. Finally, the report shall document an overall assessed condition of the door’s safety, operability and reliability with the printed name and signature of the inspector. Additional comments shall be included to note recommended and/or necessary repairs resulting from an unsatisfactory rating of any Inspection Attribute or Preventive Maintenance activity that was not completed during the Inspection and a brief justification. Each group of weekly Inspection Reports shall represent documentation of all door inspections completed in the previous week. In conjunction with submission of the weekly Inspection Reports, the Contractor shall submit a written cost estimate IAW paragraph 2.3 for any recommended and/or necessary repairs affecting safe and reliable operation as documented on the corresponding Inspection Report. After review of the Inspection Reports, the COR will provide to the contractor an updated schedule summary indicating facility/door identification, date completed, and status (i.e. SAT, UNSAT, Pending Repair, etc.). Receipt of the updated schedule summary by the contractor will indicate acceptance of individual door inspections by the Government and allow invoicing.

2.2 Service Calls and Repair Services

2.2.1 Routine Service Calls

As necessary, the COR shall issue the contractor a request to complete a service call during the normal hours of operation. The contractor shall perform the service call in response to the Government's notification within 1 business day. The Routine Service Call response shall include troubleshooting and assessment to restore safe, reliable operation. Any minor repairs, adjustments, and/or other corrective action that can be completed during the service call using on-hand materials, parts and supplies shall be identified and the COR contacted to obtain authorization to complete prior to leaving the Service Call. If the door cannot be restored to safe operation within four (4) labor hours during the Routine Service Call response, or if the door exhibits damage outside normal use, the contractor shall IMMEDIATELY notify the COR for further direction.

The COR in coordination with the Facility Manager, will determine the desired end state of the door until repairs can be made. As a minimum, the contractor shall take corrective action as authorized by the COR to secure or open the door(s) and place the door(s) in a safe energy state.

The use of LO/TO may be necessary to ensure both personnel and facility safety. At completion of the Service Call or prior to Close of Business (COB) hours, the contractor shall notify the COR and provide a final status. To close the Routine Service Call, the contractor shall submit a Service Call Report along with a Service Call Billing Statement to the COR IAW paragraph 2.2.4.1. If applicable, provide a written estimate IAW paragraph 2.3 for estimated repair cost to include, parts, labor, and special rental equipment within 3 business days from the day of the Routine Service Call. The Routine Service Call costs shall be listed on the Service Call Billing Statement and separately from the recommended repair work on the submitted written estimate.

2.2.2 Routine Repair Service

The CO and/or COR shall issue an order for all repairs based upon a technical review of the estimated cost of repair submitted by the contractor per Paragraph 2.3. If the contractor’s total written estimate is below 10,000, and the labor cost does not exceed $2500, the COR may authorize an immediate repair following the verification of funds and an approved technical review. The CO shall authorize all repairs following the COR’s technical review when the contractor’s estimate is greater than $10,000 or labor is greater than $2,500. Upon approval, the contractor shall receive a Notice to Proceed (NTP) from the CO/COR and the contractor shall complete the repair within the assigned Period of Performance (POP). The COR shall be notified IMMEDIATELY when circumstances preclude work completion within the designated POP (identified long lead time for repair parts, etc.) to request an extension. The contractor must IMMEDIATELY notify the COR when any in-progress repair is anticipated to exceed $10,000. Prior to exceeding the COR authorized threshold of $10,000, the contractor must suspend work and submit a revised written estimate for CO authorization prior to proceeding. The contractor exceeds the $10,000 threshold without CO approval at its own risk. Upon completion of the repair, the contractor shall notify the COR and follow up by submitting a written Repair Report summarizing the repair action within 2 business days. Repair Reports shall be prepared and submitted IAW paragraph 2.2.4.2. Repair service shall conform to commercial practices and the specifications and standards set out in Paragraph 2.1.1. FOR HANGAR DOORS ONLY, THE COR OR OTHER FACILITY

POINT OF CONTACT SHALL WITNESS ALL RETESTING TO VERIFY

OPERABILITY FOLLOWING COMPLETED REPAIRS.

2.2.3 Emergency Service Calls & Repairs

Emergency response may be required if one or more of the following occur (not all inclusive): an inoperative door impedes the entrance or exit of aircraft; inclement weather dictates that an inoperative door must be closed quickly; if the inoperative door creates a security issue; or an inoperative door in its current state will cause further property damage resulting in increased cost to the Government. The COR will notify the contractor of the affected facility and identification of the inoperative door. The Contractor shall perform the service call in response to the Government's notification within 2 hours of notification. The Emergency Service Call response shall include payment for travel up to one hour for one technician, troubleshooting and assessment to restore safe, reliable operation, and any necessary repairs, adjustments, and/or other corrective action that can be completed to establish temporary functionality and minimize/eliminate mission impact. The COR in coordination with the Facility Manager, will determine the desired end state of the door to mitigate the emergency if door operability cannot be restored. As a minimum, the contractor shall take corrective action as authorized by the COR to secure or open the door(s) and place the door(s) in a safe energy state. The use of LO/TO may be necessary to ensure both personnel and facility safety. If the contractor is unable to safely position the door as directed, the COR shall be contacted IMMEDIATELY. The COR should evaluate the need for immediate repairs and contact the CO for authorization to proceed. To close the Emergency Service Call, the contractor shall notify the COR upon completion and submit a Service Call Report along with a Service Call Billing Statement to the COR IAW paragraph 2.2.4.1. If applicable, provide a written estimate I A W paragraph 2.3 for estimated repair cost to include, parts, labor, and special rental equipment within 3 business days from the day of the Emergency Service Call. The Emergency Service Call costs shall be listed on the Service Call Billing Statement and separately from the recommended repair work on the written estimate. At the COR’s discretion, a Routine Service Call may then be issued at a later time during normal business hours to proceed with restoration of the door to full operability.

2.2.4 Service Call & Repair Reports

2.2.4.1 Service Call Reports – Upon completion of Routine or Emergency Service Calls, the contractor shall submit a written report containing the following to identify the Service Call: date of the service call, identify Routine or Emergency, identifying category of the door system, manufacturer, facility number/location, and door identification number from Appendix B. The report shall also include the following information: Description of conditions upon arrival, assessment of apparent cause, troubleshooting conducted, actions taken to restore operability, and any outstanding repairs required to restore full operability. In addition, an “as left” status shall be provided stating whether the door is fully operational, partially operational (with any operational limitations), or “Out of Commission” (OOC) with current position of the door listed. All LO/TO’s placed on any door component by the Contractor must also be noted on the report. The report shall contain the printed name and signature of the responding technician. If available, the name of a facility Point of Contact (POC) should be noted in the report. All Service Call Reports shall be submitted along with a Service Call Billing Statement to identify allowable costs for the call.

2.2.4.2 Repair Reports - Upon completion of repair services, the contractor shall submit a written report containing the following: date of the repair, identify Routine or Emergency, identifying category of the door system, manufacturer, facility number/location, and door identification number from Appendix B. The report shall also include the following information:

number of labor hours expended for each technician during the repair, all parts replaced, special rental equipment used, any other actions taken to restore operability, and all retesting performed to verify full operability. In addition, an “as left” status shall be provided stating whether the door is fully operational, partially operational (with any operational limitations), or “Out of Commission” (OOC) with current position of the door listed. All LO/TO’s placed on any door component by the contractor must also be noted on the report. The report shall contain the printed name and signature of the responding technician. FOR HANGAR DOORS ONLY, THE NAME

OF THE FACILITY POC WITNESSING RETESTING FOLLOWING REPAIRS TO

VERIFY FULL OPERABILITY SHALL BE NOTED ON THE REPORT.

2.3 Written Contractor Cost Estimates

Written cost estimates shall be submitted by the contractor as required by paragraphs 2.2.1, and

2.2.3. Each cost estimate shall clearly identify the category of the door system, manufacturer, facility number/location, and door identification number from Appendix A and include an expense breakdown for the following line items as a minimum: total man-hours for each technician, appropriate pre- negotiated labor rate, contractor cost for repair parts, pre-negotiated repair parts mark-up, shipping and/or freight, third party rental equipment, and subcontractor costs (if applicable). All quotes should include the contractors estimate duration of work, to include parts lead time for consideration in determining a period of performance. Repair/replacement parts shall be new and not used or remanufactured unless specifically authorized by the COR. All repair/replacement parts must be itemized and include stock/model numbers or cut sheets provided with the estimate. Travel costs will not be compensated except as allowed in paragraph 2.2.3 and the Government shall not reimburse the contractor for special rental equipment required for PMI services. Reimbursement for third party rental equipment (i.e., various lifts) will only be allowed once per service call for troubleshooting, assessment, and repair estimate preparation. For cost estimates that include subcontractor services, a copy of the subcontractor’s proposal/quote shall be included with the contractor’s written cost estimate. It is the contractor’s responsibility to ensure that all subcontractor proposal/quotes are reasonable and competitive. Any allowed contractor mark-up to subcontractor costs will be pre-negotiated. All contractor written cost estimates will also include a term limitation for the estimated cost and a statement of the contractor’s warranty for the proposed repair work.

2.4 Contractor Warranty

The contractor will warranty repairs for the length of time consistent with the equipment or repair/replacement part manufacturer’s recommended commercial standard warranty to include parts and labor. For record purposes, warranty repair information shall be submitted to the COR for materials and parts along with the written repair report as stated in paragraph 2.2.4.2.

3.1 Service Summary

The Service Summary (SS) includes Performance Objectives that describe the desired end result or outcome the Contractor shall achieve. The Performance Thresholds states the minimum acceptable level of the performance in terms of quality, timeliness, and quantity in realistic and achievable standards. These thresholds are critical to mission success. The PWS paragraphs reference the details of the performance objective in the PWS.

Performance Objective PWS Para Performance Threshold Preventive Maintenance. Provide Preventive Maintenance service and inspections to all doors IAW PWS.

Para 2.1.2. & 2.1.3.

95% of preventive maintenance is performed on time as required by the accepted maintenance schedule, and 90% of observed preventive maintenance is performed IAW the PWS.

Work Order Repairs.

Provide repairs to bring door back to safe and operational standards

Para 2.2.4.1. Repairs are made within the Period of Performance identified on the Service Call Report 100% of the time each month.

Service Call Response Time.

Response to Service Call within the specified time.

Para 2.2.2. & 2.2.3.

Routine Calls: within 24 hours after notification 75% of the time each month.

Emergency Calls: within 2 hours after notification 100% of the time each month.

Deliverables.

Provide complete, accurate, and timely deliverables.

Para 7. Deliverables will be accurate and submitted on-time 90% of the time.

4. GOVERNMENT-FURNISHED PROPERTY AND SERVICES

4.1. Government Property to be provided

Government property as prescribes under FAR Part 45 Government Property, will not be provided to the contractor, contractors’ management and/or subcontractors for this requirement.

5. GENERAL INFORMATION

5.1. Service Contract Reporting Requirements

The contractor shall report IAW FAR 52.204-14, Service Contract Reporting Requirements.

5.2. Hours of Operation.

The normal base hours of operation are 7:00AM to 6:00PM, Monday through Friday. The contractor is not required to provide PMI services for industrial doors on Federal Holidays. If a scheduled service falls on an observed Federal Holiday, service will be performed on the next workday, (i.e., if a holiday falls on Monday, service will be provided on Tuesday). A list of all federal holidays can be found at:

http://www.opm.gov/operating_status_schedules/Fedhol/index.asp.

6. SPECIAL REQUIREMENTS

6.1. Installation Security Requirements

The contractor shall comply with all requirements and procedures IAW AFFAR 5353.242- 9000, Contractor Access to Air Force Installations. Base specific information is provided in Appendix C - Contractor and Vendor Security Requirements Handout.

6.2. Safety

The contractor shall comply with all safety regulations and procedures. The contractor will maintain and provide a copy of a written Health and Safety plan to the COR for review by the wing safety office prior to start of work IAW USACE EM-385-1-1. Contractors will be required to maintain a mishap record at or below the national average for their industry. Upon request, Contractor will provide OSHA 300 and 301 logs to the safety office for mishaps occurring on the installation. Any mishaps involving damage to USAF property or injury to USAF personnel will be immediately reported to the COR. In cases where the contactor will work with USAF personnel, USAF safety standards will be followed, IAW AFMAN 91-203.

6.3.1. Safety Data Sheets

Safety Data Sheets (SDS), IAW Federal Standard 313, are required for all products that are potentially hazardous and require safety controls. All products must be approved by JB Chas Environmental (CEIE) prior to being brought on to the installation. The contractor shall NOT use products that are, or contain EPCRA Sec 313 Chemicals, Extremely Hazardous Substances (EHS), Ozone Depleting Substances (ODS), or Persistent Bio-accumulative and Toxic (PBT) chemicals. Any hazardous material containing one of these banned substances will not be allowed on base.

6.3.2. Hazardous Spill Response

The contractor is responsible to report and promptly cleanup all spills in a manner consistent with current environmental regulations, in the event it is necessary to utilize government material, equipment or personnel to clean up a contractor caused spill, the contractor shall be required to reimburse the government for all associated costs. The Government shall be notified when a spill gets into a water body such as a pond, or storm drain with moving water. Waste water with cleaning chemicals (e.g. dirty mop bucket water) shall not be dumped on the ground, but shall be disposed of in the sanitary sewer.

6.3.3. Hazardous Material/ Waste Management.

A list of all Hazardous Chemicals used on this contract shall be provided to the 628 CES Environmental element. This information shall be provided at minimum annually or provide periodic updates as new materials are added or deleted. Quantities of each hazmat consumed shall http://www.opm.gov/operating_status_schedules/Fedhol/index.asp be provided monthly.1 The contractor shall ensure proper storage of Hazardous Chemicals in accordance with 29 CFR 1910 or applicable sections of the National Fire Protection Codes and Standards.

No materials containing asbestos, lead, heavy metals with lead, cadmium, chromium, strontium, etc., class I ozone depleting (ODCS), or chlorofluorocarbons (CFCS) are to be installed as a result of this contract. Upon completion of this project, contractor shall submit written certification that no such materials were installed/used during work on the project.

All hazardous waste2 generated at Joint Base Charleston shall be handled, stored and disposed of at the projects expense in accordance with federal, state, local and Air Force regulations, with coordination of 628 CES/CEIE for manifest signatures. The contractor must also provide a completed Charleston AFB “Contractor Waste Stream Characterization Process Document” with copies of analytical results to the base Environmental Flight. The Waste Stream Characterization Process Document must be provided well in advance of shipment to allow time for review and concurrence by CEIE. The Waste Stream Characterization Process Document identifies the source and composition of the waste. The contractor must contact 628 CES/CEIE to obtain approval for all hazardous waste storage sites (Satellite Accumulation and <90 Day Storage Areas) prior to generation of hazardous wastes. The contractor is required to establish these sites in accordance with Joint Base Charleston Weapons storage requirements – including performing required inspections. The contractor must dispose of generated hazardous wastes within 90 days of the start of accumulation.

6.3.4. Fire Safety

The contractor shall obtain a burning permit from the Base Fire Department prior to welding, burning or cutting operations each day he anticipates performing that type of work. All welding and burning operations necessary for the completion of this contract shall be accomplished in strict compliance with base fire safety standards. A copy of these standards are available from Civil Engineering upon request.

6.4. QUALITY CONTROL.

Contractor shall develop and maintain a quality program to ensure services are performed IAW this PWS and other commonly accepted commercial practices. The contractor shall develop and implement procedures to identify and prevent defective services from reoccurring. As a minimum, the contractor shall develop quality control procedures that address the areas identified in paragraph 2, Service Summary. These procedures need not be submitted during solicitation;

however, they must be submitted not more than 15 days after award and prior to any field activities.

The contractor will supply the government with a single point of contact in which to address customer complaints and quality control issues.

1 Communication of HAZMAT inventory shall be by the attached form CONTRACTOR/TRANSIENT ORGANIZATION

HAZARDOUS MATERIAL INVENTORY.

2 HAZARDOUS WASTE in this context is waste that meets the definition of hazardous waste in 40 CFR 261. This commonly includes solvents, chemicals with heavy metal content, flammable materials, corrosives, etc.

7. DELIVERABLES

The Contractor shall provide deliverables as referenced in PWS.

Identifier Description Provide A001

Section 2.1.2.

Annual Inspection Schedule 15 days after award of contract

A002

Section 2.1.2.1.

Attribute/Activity checklists 15 days after award of contract

A003

Section 2.1.3.

Inspection Report Provide weekly for the previous week

A004

Section 2.2.4.1.

Service Call Report Within 3 business days of the Service Call

A005

Section 2.2.4.2.

Repair Report Within 2 business days after completion of Repair Services

A006

Section 2.3.

Written Contractor Cost Estimate Within 3 business days of the Service Call

A007

Section 6.1.1.

Joint Base Charleston Worksheet for Base Access and copy of Driver’s license/State REAL ID

Annually or 5 days prior to performance of work

A010

Section 6.2.

Safety Plan 15 days after award of contract

A011

Section 6.4.

Quality Control Plan 15 days after award of contract

*Provide at Pre-Performance Conference if one is scheduled or prior to contract start date

8. APPENDICES.

8.1. Preventive Maintenance and Inspections (See Appendix A)

8.2. Industrial Door Service Call and Repair Listing (See Appendix B)

8.3. Contractor and Vendor Security Requirements Handout (Appendix C)