Attachment 1 - PWS for Fire Alarm Services.pdf

PWS Version 2023.07.18 Page 1

Performance Work Statement TNF Fire Alarm Inspection and Remote Monitoring Services

1.0 General Information

1.1 General: This is a non-personal services contract to provide fire alarm inspection and remote monitoring services at Tongass National Forest (TNF) facilities. The government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the government.

1.2 Purpose: Provide fire alarm inspection, testing, certification, maintenance, repair, and remote monitoring services to ensure the continuous, safe, and reliable operation of the systems.

1.3 Description of Services: The Contractor shall provide all labor, supervision, management, tools, materials, equipment, facilities, transportation, and other items and non-personal services necessary to provide fire alarm inspection and remote monitoring services in accordance with (IAW) this Performance Work Statement (PWS), and all federal, state, and local laws and regulations.

1.4 Place of Performance: The work shall be performed at multiple TNF facilities located throughout Southeast Alaska: Craig, Hoonah, Juneau, Ketchikan, Petersburg, Sitka, Thorne Bay, and Wrangell. All locations are accessible by regularly scheduled passenger airline, barge, and/or ferry.

1.5 Period of Performance (POP): The POP shall be for 1 Base Period of 7-months and 4

Option Periods of 12-months each. Below is the estimated POP.

Period POP Start Date POP End Date Base Period 30 September 2023 30 April 2024 Option Period 1 1 May 2024 30 April 2025 Option Period 2 1 May 2025 30 April 2026 Option Period 3 1 May 2026 30 April 2027 Option Period 4 1 May 2027 30 April 2028

1.6 Contract Type: The government will award a Firm-Fixed Priced (FFP), Requirements service contract with up to a 5-year ordering period. Performance shall be made only as authorized by Task Orders issued IAW the Ordering Clause. Subject to any limitations in the Order Limitations Clause or elsewhere in this contract, the Contractor shall furnish to the government all supplies or services specified in the Schedule and called for by orders issued IAW the Ordering Clause. Note: Task Orders will be issued at the rates specified in the Schedule of Items. The quantities of services specified in the Schedule of Items are estimates only.

1.7 Government Regular Working Hours: The government's regular working hours are Monday through Friday from 0800 to 1630, except federal holidays or when the government installation is closed due to local or national emergencies, administrative closings, or similar government directed closings. The contractor shall be responsible for conducting business

PWS Version 2023.07.18 Page 2 during the hours specified in this paragraph, and to all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the government installation is not closed for the above reasons.

1.8 Federal Observed Holidays: When a federal holiday occurs on a Saturday, federal employees are normally granted the previous Friday as the holiday observance. When a federal holiday occurs on a Sunday, federal employees are normally granted the following Monday as the holiday observance. If a holiday falls on a scheduled Contractor workday, the following or proceeding workday will be used to schedule the work to be accomplished.

Below is the list of recognized federal holidays:

Federal Holidays

New Year’s Day (January) Labor Day (September) Martin Luther King Jr’s Birthday (January) Columbus Day (October) President’s Day (February) Veteran’s Day (November) Memorial Day (May) Thanksgiving Day (November) Juneteenth Day (June) Christmas Day (December) Independence Day (July)

1.9 Contractor Key Personnel: The following contractor personnel are considered key personnel by the government: Contract Manager and Quality Control Representative.

1.9.1 Contract Manager: The Contractor shall provide a Contract Manager and designated alternate, as applicable, who has full authority to act for the Contractor on all contract matters relating to this contract. The Contract Manager or alternate shall be available during the government's regular working hours.

1.9.2 Quality Control Representative: The Contractor shall provide a Quality Control

Representative who shall be responsible for the Contractor’s Quality Control Plan (QCP) to ensure services are performed IAW the PWS. The Quality Control Representative shall implement and maintain full compliance of the QCP throughout the contract period.

1.10 Government Key Personnel: The following government personnel are considered key personnel: Contracting Officer and Contracting Officer’s Representative.

1.10.1 Contracting Officer (CO): The CO is the only person with the authority to: enter into, administer, and or terminate contracts; make related determinations and findings on behalf of the government; and legally bind the government. The CO shall ensure that the contractor receives impartial, fair, and equitable treatment under this contract. The CO shall determine and document the final assessment of the contractor's performance in the government’s past performance tracking system.

1.10.2 Contracting Officer’s Representative (COR): A COR may be assigned to this contract to monitor all technical aspects and assist in contract administration. The COR may be authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communication with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements (without increasing or decreasing contract scope), including government drawings designs, and specifications; monitor Contractor's performance and notify both the

PWS Version 2023.07.18 Page 3

CO and Contractor of deficiencies; and provide site entry of Contractor personnel. The COR is not authorized to change any of the terms and conditions of the contract or any resulting task order.

1.11 Post-Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office IAW Federal Acquisition Regulation (FAR) Subpart 42.5. The CO and/or COR shall meet periodically with the Contractor to review the contractor's performance. At these meetings the CO will apprise the Contractor of how the government views the contractor's performance and the contractor will apprise the government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

1.12 Access to Government Facilities: The contractor shall coordinate all access to government facilities with each corresponding Forest Service Point of Contact (list to be provided after contract award), 10 business days prior to services.

1.13 Service Interruptions: If any services must be interrupted (even temporarily) due to maintenance of contract work, the Contractor shall notify the CO and COR at least 3 business days in advance. If the service is due to an emergency breakdown, the Contractor shall notify the CO and COR as soon as practicable.

1.14 Changes: The government reserves the right to add, delete, or change the items to be serviced under this contract, as required. Price adjustments for these changes shall be based on the rates specified in the Schedule of Items/Price Schedule for identical or similar items. Changes will only be authorized by a warranted CO.

1.15 Inspection and Acceptance: Any inspection and acceptance will be at the location specified in the contract or task order. The designated COR will act as the representative of the CO for purposes of inspection and acceptance of services to ensure compliance with the terms, conditions, and specifications of the subject contract. The COR has no authority to make any changes to the terms and conditions of the contract.

1.16 Invoicing: All contractor invoices shall be submitted via the Invoice Processing Platform

(IPP) using contract line item numbers (CLINs). The contractor shall be required to establish account(s), access method(s), log-in(s), and necessary training in order to submit invoices through IPP. Invoices not submitted via IPP shall not be accepted or paid. The contractor shall only invoice for work performed and as authorized by Task Orders issued IAW the Ordering Clause.

1.17 Special Qualifications: The contractor shall, at no additional cost to the government, obtain all licenses and permits required for performance of work and for complying with all applicable local, state, and federal laws and regulations.

1.18 Travel: The Contractor shall be responsible for all travel to and from the work site location.

2.0 Security and Safety Requirements

2.1 Security: The contractor shall be responsible for safeguarding all government equipment, information, and property provided for contractor use. Contractor personnel entering

PWS Version 2023.07.18 Page 4 government facilities shall abide by all security regulations. At the close of each work period, government facilities, equipment, and materials shall be secured.

2.2 Key Control: No keys or key cards shall be issued to the contractor under this contract.

2.3 Identification of Contractor Employees: All contract personnel working in situations where their contractor status is not obvious to third parties are required to identify themselves by wearing clearly written and visible nametags at all times, as such to avoid creating an impression in the minds of members of the public that they are Government officials.

2.4 Conduct of Contractor Personnel: The CO may require the contractor to remove from the job site any employee working under this contract for reasons of misconduct, security, or found to be or suspected to be under the influence of alcohol, drugs, or other incapacitating agent. Contractor employee shall be subject to dismissal from the premises upon determination by the CO that such action is in the best interests of the government. Such removal from the job site or dismissal from the premises shall not relieve the contractor of the requirement to provide sufficient personnel to perform the services as required by this

PWS.

2.5 Safety: Contractor activities shall be conducted in a safe manner that minimizes accidents as well as any impacts on Government operations and members of the public. Contractor shall comply with applicable federal, state, and local codes and standards, including safety and occupational health requirements, as well as any additional specific requirement contained in this PWS.

3.0 Technical Requirements

3.1 Preventative Maintenance Plan: The contractor shall implement a plan to help prevent and correct deficiencies with FAS, minimize breakdowns and service interruptions, extend service life, maximize operating efficiency, and provide a warranty covering parts and labor for all remedial repairs required between preventative maintenance visits. The plan shall include a checklist that incorporates the addressed areas. The plan is to be established based upon manufacturers' recommendations, and when those are not reasonably available, based on contractor expertise and standard industry practice. The plan and checklist shall include equipment components to be inspected, maintained and or monitored, inspection and maintenance techniques (adjustment, repair, replacement, inspection, and test of the equipment and all associated mechanical devices, systems, and safety equipment), inspection and maintenance frequencies, and reporting methodology.

The contractor shall update schedules as necessary to reflect any changes in equipment inventory.

3.2 Work Schedule: The contractor shall develop a work schedule and submit it to the CO and

COR no later than (NLT) 10 business days after contract award and NLT 10 business days after the exercise of an Option Period. An updated copy shall be provided to the CO and COR as changes occur. All services shall be scheduled during government regular working hours and coordinated with the COR at least 72 hours prior to performing services.

3.3 Quality Control Plan (QCP): The Contractor shall develop and maintain an effective QCP to ensure services are performed IAW this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The

PWS Version 2023.07.18 Page 5

Contractor’s QCP is the means by which the Contractor assures that their work complies with the requirements of the contract. The Contractor’s QCP shall be provided to the CO and COR within 10 business days after contract award. After acceptance of the QCP, the Contractor shall receive the CO’s acceptance in writing of any proposed change to the

QCP.

3.4 Access to Fire Alarm Devices in Elevator Shafts: Some fire alarm devices are located in elevator shafts that will require access by an elevator technician. The contractor shall coordinate inspection of fire alarm devices in elevator shafts with the contractor responsible for elevator maintenance at the following locations: Juneau Ranger District Administrative Office, Mendenhall Glacier Visitor Center, Sitka Ranger District Administrative Office, Wrangell Ranger District Administrative Office, Petersburg Ranger District Administrative Office, Craig Ranger District Administrative Office, and Thorne Bay Ranger District Administrative Office. The Forest Service will provide the POC information for the elevator maintenance contractor after contract award.

3.5 Storage and Disposition of Materials: The contractor shall not store material and equipment in the work area without approval and coordination with the government. Materials and equipment approved for storage shall be placed in a safe and secure location and shall not hinder service to the equipment. No flammable liquids shall be stored near the equipment.

Flammable liquids must be placed in an approved flammable locker. The contractor shall dispose all debris and spent material at an approved off-site location. The contractor shall dispose of all material in an environmentally sound manner at no additional cost to the government.

3.6 Specific Tasks:

3.6.1 Task 1 – Annual Inspection Services: The contractor shall perform inspection, testing, certification, preventive maintenance, and/or minor repair services to all FAS identified in Attachment 5 - List of Facilities and Equipment. Services shall be performed once a year (at intervals of 48-56 weeks) in accordance with NFPA 72.

3.6.1.1 Inspection, Testing, and Certification: The contractor shall perform annual inspection and testing on all FAS to certify each system in accordance with NFPA 72. Each FAS shall be tagged with date of inspection and technician’s name.

An inspection and testing form shall be completed for each FAS (use the recommended NFPA 72 Inspection and Testing Form or an approved equal form). A copy of each completed form and a copy of each FAS certification shall be submitted to the COR in PDF format, via email, and NLT 10 business days after work performance.

The original forms and certifications shall be sent to the on-site Forest Service Point of Contacts (list to be provided after contract award).

3.6.1.2 Preventive Maintenance and Minor Repairs: The contractor shall perform annual preventive maintenance and minor repairs on all FAS to ensure continuous and reliable operation of the systems. The contractor shall submit a report of the maintenance and repair services performed on each FAS. The report shall be submitted to the COR in PDF format, via email, and NLT 10 business days after work performance. At a minimum, the

PWS Version 2023.07.18 Page 6 report shall contain the following information: type of work; detailed work description; work results; date and time of work; specific location, and technician’s name.

The following work is not considered minor repairs: panel replacement, panel installation, upgrades to FAS, replacement of FAS, and installation of new FAS.

3.6.1.3 Impairments/Deficiencies: If an impairment or deficiency is discovered during the performance of Task 1, the contractor shall notify the COR within 3 business days of the discovery. If the impairment or deficiency requires work not covered under Task 1, the work shall be handled IAW Task 3 – Over and Above Work.

3.6.2 Task 2 – Remote Monitoring Services (Remote Supervision): The contractor shall provide the use of a system including the protected premises FAS in which the operations of circuits and devices are signaled to, recorded in, and supervised from a supervising station that has competent and experienced operators who, upon receipt of a signal, take such action as required by NFPA 72.

3.6.2.1 Remote Supervision Station Service Provider: The government provides dedicated phone lines at all sites, installed and integrated into all fire alarm panels. The contractor shall provide a remote supervision station service provider that notifies the local Fire Department and Forest Service’s Internal Notification List when the fire alarm, fire sprinkler, and security alarm systems listed in Paragraph 3.7 are activated. Remote supervision station services shall be operational NLT 30 days after contract award. If there is a change to the remote supervision station service provider at any time during the contract period of performance, the contractor shall notify the COR immediately.

3.6.2.2 Remote Supervision Stations and Systems: The contractor shall be responsible to ensure that all remote supervision stations meet the requirements of NFPA 72, Section 26.5, and that all remote supervision systems are up 24/7.

3.6.2.3 Alarm Notification: Alarm notifications shall be received by the Fire Department having jurisdiction and by the on-site Forest Service Point of Contacts within 15 minutes of the signal being sent by the panel.

3.6.2.4 Programming/Reprogramming: The contractor shall perform all necessary programming, reprogramming and servicing of supervision-related equipment (panels, dialers, etc.).

3.6.2.5 Accounts Set Up: The contractor shall set up accounts for remote supervision stations at the sites specified in Attachment 5. During set up, the Forest Service will assist with the specific tasks that are required to be performed by the “owner,” as required by the remote supervision service provider.

3.6.2.6 Signals: Alarm, supervisory and trouble signals shall be distinctly different and shall be automatically transmitted to a supervising station meeting the requirements of NFPA 72, Section 26.5.

3.6.2.7 Holds Categories: The remote supervision service shall include the following categories of holds:

PWS Version 2023.07.18 Page 7

Maintenance Hold: When requested, the supervising station will ignore all Trouble and Supervisory signals for the period of time specified by the person making the request, but not to exceed 48 hours.

Alarm Hold: When requested, the supervising station will ignore all Alarm signals for the period of time specified by the person making the request. The expected length of an Alarm Hold is 1 to 4 hours, but may vary on a case-by-case basis.

3.6.3 Task 3 - Over and Above Work: Work not covered under Task 1 of this PWS, may be considered Over and Above Work. The contractor shall submit the following information for all over and above work: type of work required; detailed work description; specific location, estimated labor hours; materials required to complete the work, and proposed cost. Data shall be sufficient to satisfy contract requirements and obtain the authorization of the CO to perform the proposed work.

The contractor shall not proceed with over and above work until the government promptly reviews the information submitted. The government will verify that the proposed work is required and not covered under the basic contract line item(s) and that the proposed corrective action is appropriate. The government will authorize over and above work as necessary and through the issuance of task orders, or use of government Purchase Card

(GPC).

The government and contractor will negotiate a settlement for the over and above work.

Contract modifications will be executed to definitize over and above work. Failure to agree on the price of over and above work shall be a dispute within the meaning of the Disputes clause of this contract.

4.0 Deliverables Schedule

4.1 The contractor shall submit an electronic copy of all deliverables to the CO and COR in

PDF format and phrased in layperson language.

Item Deliverable Objective Frequency 1 Preventative

Maintenance Plan

Provide a plan detailing all the preventative maintenance required for each FAS.

NLT 10 business days after contract award. An updated copy shall be provided to the CO and COR as changes occur.

2 Work Schedule

Provide a timeline of all the services to be provided under this contract.

NLT 10 business days after contract award and NLT 10 business days after the exercise of an Option Period. An updated copy shall be provided to the CO and COR as changes occur.

3 Quality Control Plan

(QCP)

Provide a QCP detailing the procedures to be implemented to identify, prevent, and ensure non-recurrence of defective services.

NLT 10 business days after contract award. An updated copy shall be provided to the CO and COR as changes occur.

4 Inspection, Testing, and Certification Report

Report all inspection, testing, and certification performed on each FAS. The report shall include: type of inspection, testing, and

NLT 10 business days after work performance.

PWS Version 2023.07.18 Page 8 certification conducted (IAW NFPA 72), date of performance, name of inspector, inspection and testing results, and compliance status.

5 Preventative Maintenance and Minor Repairs Report

Report all preventative maintenance and minor repairs performed on each FAS. The report shall include:

type of service, date of performance, name of technician, and final status.

NLT 10 business days after work performance.

6 Over and Above Work Request

Provide a work request for all Over and Above Work. The request shall include: the type of work required;

detailed work description; specific location, estimated labor hours;

materials required to complete the work, and proposed cost.

NLT 10 business days from the date the work was discovered.

7 List of Contractor Personnel

Provide a list of all contractor personnel assigned to this contract and their point of contacts.

NLT 5 business days after contract award. An updated copy shall be provided to the CO and COR as changes occur.

8 Invoices Invoices shall be submitted via IPP. NLT 10 business days after work performance and IAW commercial practices.

5.0 Performance Requirement Measures

5.1 Contractor’s Performance: The government expects the contractor to work at an acceptable performance level throughout the life of the contract, and the contractor’s performance shall be given significant consideration when evaluating recommendations for future government contracts and/or awards.

5.2 Acceptable Performance: Acceptable performance is achieved if 100% of the requirement is successfully satisfied. The Contractor’s acceptable performance will be rated in COR reports and in the Contractor Performance Assessment Reporting System (CPARS) as Satisfactory, Very Good, or Exceptional.

5.3 Unacceptable Performance: Unacceptable performance is achieved if less than 100% of the requirement is satisfied (e.g., work specified by contract is incomplete or work is not IAW the PWS, task order, and manufacturer’s specifications). If the performance is deemed unacceptable for any objective (required task), the COR will determine the possible cause of this unacceptable performance. Unacceptable performance caused by actions of the Contractor shall be reported to the Contractor’s on-site representative and request its signature on documentation acknowledging notification. Unacceptable performance caused by actions of the government shall not be held against the Contractor. If the Contractor disputes the results of surveillance, the COR must refer the Contractor to the CO for resolution. The Contractor’s unacceptable performance will be rated in COR reports and in CPARS as Marginal or Unsatisfactory.

5.4 Performance Requirements Summary:

PWS Version 2023.07.18 Page 9

Task Performance Objective Performance Standard

Method of Surveillance

Remedy

TASK 1:

Annual Inspection, Maintenance, and Repair Services

Work shall be performed IAW Paragraph 3.6.1 of this PWS, the terms of each task order, and all federal, state, and local laws and regulations. All FAS shall be inspected and tested IAW the most current NFPA 72.

Zero Deviation

Periodic Surveillance

The government has the right to change or modify inspection methods at its discretion.

Rework at no cost to government for defective services.

Full invoice payment upon successful completion and acceptance.

TASK 2:

Remote Supervision

Work shall be performed IAW Paragraph 3.6.2 of this PWS, the terms of each task order, and all federal, state, and local laws and regulations.

Zero Deviation Periodic Surveillance

Rework at no cost to government for defective services.

Full invoice payment upon successful completion and acceptance.

TASK 3: Over and Above Work

Work shall be performed IAW Paragraph 3.6.3 of this PWS, the terms of each task order, and all federal, state, and local laws and regulations.

Zero Deviation.

100% completion of all approved over and above work.

100% Inspection by COR.

The government has the right to change or modify inspection methods at its discretion.

Rework at no cost to government for defective services.

Full invoice payment upon successful completion and acceptance.

5.5 Customer Complaints: Customer complaints will be substantiated by the COR for validity.

Should the COR determine that the complaint is valid, the COR will inform the Contractor orally and in writing and give the Contractor additional time to correct the defect. Should the Contractor disagree with the complaint after investigation of the site, the Contractor shall notify the COR. The COR will review the matter to re-examine the validity of the complaint.

The COR will re-inspect the services for compliance prior to acceptance.

6.0 Government-Furnished Property, Equipment, and Services

6.1 The government will not provide Government-Furnished Property, Equipment, and/or

Services under this contract.

7.0 Definitions

7.1 Acceptance: The act of an authorized representative of the government by which the government, for itself or as agent of another, assumes ownership of existing identified

PWS Version 2023.07.18 Page 10 supplies tendered or approves specific services rendered as partial or complete performance of the contract.

7.2 Business Day: Any day in which government normal business operations are conducted.

For this contract, a business day will be IAW PWS Paragraph 1.7, Government Regular Working Hours.

7.3 Calendar Day: Period of elapse time, using Coordinated Universal Time or local time that begins at midnight and ends 24 hours later at the next midnight.

7.4 Contracting Officer (CO): A person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings. The term includes certain authorized representatives of the Contracting Officer acting within the limits of their authority as delegated by the Contracting Officer. "Administrative Contracting Officer (ACO)" refers to a Contracting Officer who is administering contracts. "Termination Contracting Officer (TCO)" refers to a Contracting Officer who is settling terminated contracts. A single Contracting Officer may be responsible for duties in any or all of these areas.

7.5 Contracting Officer’s Representative (COR): An individual, including a Contracting Officer’s

Technical Representative (COTR), designated, and authorized in writing by the Contracting Officer to perform specific technical or administrative functions.

7.6 Contractor: A supplier or service provider that enters into a contract with the government to provide specific supplies or services to the government. The term in this contract refers to the prime.

7.7 Day: Unless otherwise specified, it means a calendar day.

7.8 Defective Service: A service output that does not meet the standard of performance associated with the Performance Work Statement.

7.9 Deficiency: A condition that interferes with the service or reliability for which the part, system, or equipment was intended.

7.10 Deliverable: Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

7.11 Equipment: A tangible item that is functionally complete for its intended purpose, durable, nonexpendable, and needed for the performance of a contract. Equipment is not intended for sale, and does not ordinarily lose its identity or become a component part of another article when put into use. Equipment does not include material, real property, special test equipment or special tooling.

7.12 Facility: An establishment, structure, or assembly of equipment designated for a specific function; something designed, built, installed, etc., to serve a specific function affording a convenience or service.

7.13 Fire Alarm System (FAS): A set of devices that detect and alert people to the presence of smoke, fire, carbon monoxide, or other fire-related emergencies. The purposes of a basic

PWS Version 2023.07.18 Page 11 fire alarm system are accomplished by a series of inputs and outputs. The system inputs consist of fire detection devices and system monitoring devices that activate the control panel, and the outputs are responsible for occupant notification and control functions associated with life safety.

7.14 Government-Furnished Property (GFP): Property in the possession of, or directly acquired by, the government and subsequently furnished to the Contractor for performance of a contract. government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the government for continued use under the contract.

7.15 Government Property: All property owned or leased by the government. Government property includes both government-furnished property and contractor-acquired property.

Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

7.16 Impairment: An abnormal condition where a system, component, or function is out of order, and the condition can result in the system or unit not functioning when required.

7.17 Inspection: Examining and testing supplies or services (including, when appropriate, raw materials, components, and intermediates assemblies) to determine whether they conform to contract requirements.

7.18 Invoice: A contractor’s bill or written request for payment under the contract for supplies delivered or services performed.

7.19 Line Item: The basic structural element in a procurement instrument that describes and organizes the required product or service for pricing, delivery, inspection, acceptance, invoicing, and payment. The use of the term "line item" includes "subline item," as applicable.

7.20 Line Item Number: Either a numeric or alphanumeric format to identify a line item.

7.21 Non-Personal Services Contract: A contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the government and its employees. Non-personal service contracts are authorized by the government IAW FAR 37.012, under general contracting authority, and do not require specific statutory authorization.

7.22 Option: Unilateral right in a contract by which, for a specified time, the Government may elect to purchase additional supplies or services called for by the contract, or may elect to extend the term of the contract.

7.23 Over and Above Work: Work discovered during the course of performing overhaul, maintenance and repair efforts that is within the general scope of the contract; not covered by the line item(s) for the basic work under the contract; and necessary in order to satisfactorily complete the contract.

PWS Version 2023.07.18 Page 12

7.24 Performance Objectives: Describe the work that is to take place.

7.25 Performance Requirements Summary (PRS): Identifies the key performance indicators of the contract that will be evaluated by the government to ensure the Contractor meets standards.

7.26 Performance Standard: Describe the desired results that are to be achieved. A measure of comparison; an acceptability criterion; a benchmark or yardstick against which a service will be measured.

7.27 Quality Assurance (QA): Refers to the various functions, including inspection, performed by the government to determine whether a contractor has fulfilled the contract obligations pertaining to quality and quantity.

7.28 Quality Assurance Surveillance Plan (QASP): An organized written document used by the government for quality assurance surveillance. A plan describing how the government will survey, observe, test, sample, evaluate and document the contractor’s performance in meeting critical performance standards identified in the contract.

7.29 Quality Control (QC): Refers to the various functions performed by the Contractor to control and improve the quality of goods and services provided.

7.30 Quality Control Plan (QCP): An organized written document used by the contractor for quality control. A contractor’s internal quality assurance procedures for measuring, tracking, reporting, and analyzing contract performance. A contractor’s QCP is separate from the government’s QASP.

7.31 Random Sampling: A method of looking at a few individual items in a lot to determine the quality of that lot against a standard.

7.32 Service Contract: A contract that directly engages the time and effort of a contractor whose primary purpose is to perform an identifiable task rather than to furnish an end item of supply.

7.33 Serviceable Condition: Refers to items that are usable; ready for use; in proper operating condition; durable; clean and in good condition; usable for its intended purpose.

7.34 Sub-Contractor: One that enters into a contract with a prime Contractor. The government does not have privy of contract with the sub-contractor.

7.35 Task Order: An order for services placed against an established contract or with

Government sources.

7.36 Work Request: Document prepared by the Contractor which describes the Over and

Above Work being proposed.