Attachment 1 PWS.pdf

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PERFORMANCE WORK STATEMENT (PWS)

Award/Mod Effective Version Date Award TBD

Contract Number: (completed by the KO at time of contract or TO award) Task Order Number: (completed by the KO at time of TO award or N/A) Contractor Name (completed by the KO at time of contract or TO award) Tracking Number: (completed by the KO when complete package is received) Follow-on to Previous Contract and Task Order Number:

Not Applicable

1. Government Points of Contact (POC).

a. Primary Government POC. See DITCO Additional Text G1 - Points of Contact

b. Alternate Government POC. See DITCO Additional Text G1 - Points of Contact

2. Contract or Task Order Title. Defense Information Systems Agency Networks Operations Center (DNC) Audio/Video (A/V) Backend Installation.

3. Background. The DNC A/V system has reached end of life/support. Therefore, this tech refresh is necessary in order to keep the system fully operational in the future.

4. Objectives: Provide installation services to replace the DNC A/V system backend equipment at DISA PAC, Building 77, Ford Island, Room 228/229/237 to keep the system fully operational.

5. Scope. Remove and replace A/V equipment and cabling and install cabling for control system expansion devices and LED signs in Building 77, DISA PAC, Ford Island.

6. Performance Requirements.

6.1 Task 1 – Install/replace equipment cabinets and A/V equipment for the DNC at Ford Island, Building 77, Room 228/229/237.

6.1.1 Subtask 1. Remove existing equipment and associated cabling in 5 cabinets in Room 228 and in 1 cabinet in Room 237.

6.1.2 Subtask 2. Remove empty cabinets in Room 228 and Room 237.

6.1.3 Subtask 3. Transport old cabinets to DLA for disposition. DISA PAC will prepare paperwork and make appointment with DLA.

6.1.4 Subtask 4. Install 3 new cabinets in Room 228 and 1 new cabinet in Room 237 with two vertical mounted electrical power strips in each cabinet.

6.1.5 Subtask 5. Remove 3 existing smartboard 70” displays and wall mounts in Room 229. Install 3 new 75” displays and wall mounts in Room 229.

6.1.6 Subtask 6. Remove 2 existing ceiling mounted cameras in Room 229. Install 2 new ceiling mounted cameras and 2 fiber optic HDMI transmitters in Room 229 and fiber optic cabling from both cameras to Room 228.

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6.1.7 Subtask 7. Install 2 CAT6 cables from Room 228 to Room 229 for control system expansion devices. Install 2 control system expansion devices in Room 229 and cabling from expansion devices to LED signs in Room 229

7. Performance Standards.

Performance Standard Acceptable Quality Level (AQL) Methods of Calculation

6.1 Task 1 – DNC A/V

Backend Installation

Performance occurs with no required re-performance or re-work at least 80% of the time. Problems that occur are minor and are resolved in a satisfactory manner.

Routine inspection of deliverable services.

8. Incentives. N/A

9. Place of Performance.

Mission Location: DISA PAC, 477 Essex Street, Building 77, Ford Island, Hawaii. All work will be completed on-site.

10. Period of Performance. The period of performance is 12 months from Date of Contract/TO Award. As directed by theGovernment POC, the contractor shall continue performance in emergency or mission essential conditions.

Recognized Federal Holidays: The contractor is not required to perform services on Federal Holidays (as specified on the U.S. Office of Personnel Management website), unless otherwise specified by theGovernment POC.

Unplanned Federal Government Closure: In the event an authorized official, by either executive or legislative order, declares Federal offices closed (treated as a holiday for pay and leave purposes), the order only applies to Federal employees (unless otherwise stated in the order).

11. Security Requirements. The work will be performed in office spaces that are at a SECRET classified level. The following security requirements shall apply to this effort.

The contractor shall coordinate visits with site Point of Contact (POC)s providing at least a 72-hour notice (or according to each site security requirements) prior to any site access. Contractor personnel performing any task under this PWS must have an interim or final Secret clearance.

References:

a. DISA End User Access Agreement, 11 February 2021

b. DISA Policy Letter, Unauthorized Connections to Network Devices, 11 September 2013

c. DISA Instruction 240-110-8, Information Security

d. DISA Instruction 240-110-36, Personnel Security

e. DISA Instruction 240-110-38, Industrial Security

f. DISA Instruction 240-110-43, Insider Threat Program

g. DISA Instruction 630-230-19, Cybersecurity

h. DoD Manual 5200.01, Vol 1-2 Information Security Program, 24 February 2012

i. DoD Manual 5200.02, Procedures for the DoD Personnel Security Program, 3 April 2017

j. DoD Instruction 5200.48, Controlled Unclassified Information (CUI), 6 March 2020

k. 32 CFR Part 117, “National Industrial Security Program Operating Manual (NISPOM)”, 24 February 2021

l. Security Executive Agent Directive 4, National Security Adjudicative Guidelines, 8 June 2017

m. DoDM 5400.07, Freedom of Information Act Program

n. DoDI 5230.24, “Distribution Statements for DoD Technical Information,” January 10, 2023

o. DoD Instruction 8510.01, “Risk Management Framework for DoD Systems,” July 19, 2022

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11.1 Facility Security Clearance. Work performed under this contract/order is up to the SECRET level. Therefore, the company must have an interim or final SECRET Facility Clearance from the Defense Counterintelligence and Security Agency (DCSA) Facility Clearance Branch.

11.2 Security Clearance. All personnel performing on or supporting a DISA contract/order in any way shall be U.S.

citizens. The personnel security requirements for this contract/order cover the individuals supporting the Task Areas delineated in the table below. Contractor personnel must possess the interim or final background investigation eligibility delineated in the table below when performance starts.

PWS Task / Subtask

Clearance Level Access Justification for Access to Classified

6.1 Task 1 SECRET N/A Contractor will not require access to

classified systems or information, however, the workspace requires someone to have at least a SECRET clearance for unescorted access and to eliminate the requirement to sanitize the workspace daily.

11.3 Investigation Requirements. All personnel requiring SECRET access under this contract/order shall undergo a favorably adjudicated Tier 3 (T3) Investigation formerly known as a National Agency Check, Local Agency Check and Credit Check or Access National Agency Check and Inquiries as a minimum investigation. Enrollment into Continuous Evaluation current within 5 years and, reflected in DISS, would meet the requirement for a current PR.

11.3.1 The contractor is required to have personnel cleared with an interim or final SECRET (as specified in the table located in section 11.2) at contract start date. If contractor personnel are replaced during performance of the contract, replacement personnel should also have interim or final clearance SECRET (as specified in the table located in section 11.2).

11.4 Visit Authorization. Visit requests shall be processed and verified through the DISS to Security Management Office (SMO) DKASAA. DISS visits for contracts/orders are identified as “Other” or “TAD/TDY” and will include the Contract/Order Number of the contract/order in the Additional Information section. Contractors that do not have access to DISS may submit visit authorizations by e-mail in a password protected .pdf to the Government POCs specified in PWS/SOW Section 1.0.

*Prior coordination with the DISA Government POC should be made via email to ensure the Visit Authorization Letter (VAL)/ Visit Authorization Request (VAR)/ Visit Termination Notification (VTN) process is agreed upon and properly secure.

11.4.1 VAR Package. VARs must be received via email and require pre-approval from the assigned DISA Government POCfive business days in advance of the report date. The VAL/VAR/VTN should be sent via email to the appropriateGovernment POC. The VAL/VAR/VTN should be sent using in a locked “Zip” file in one e-mail and then followed-up by another e-mail with the password to unlock the Zipped file, because it contains sensitive information covered by the Privacy Act.

Documents to include in the VAR Package:

1. Inter-office Memorandum (IOM)

2. DD Form 254 Prime and/or Sub (Good Standing approval emails for current option year)

3. DISS verification of Visit Authorization by Security Manager

4. (Optional: see NOTE below) Contractor VAL signed by the Contractor Facility Security Officer (FSO)

NOTE: If DISS is not available, the VAL must contain the following information on company letterhead

• Company name, address, telephone number, facility security clearance

• CAGE CODE

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• Contract/Order Number

• Name, SSN, date and place of birth, and citizenship of the employee intending to visit, email address, and phone number

• Certification of personnel security clearance and any special access authorizations required for the visit

(type of investigation & date and adjudication date & agency)

• Name of Government POC/Alt Government POC

• Dates or period the VAL is to be valid (i.e., Start date / End date)

11.4.2 VTN Package. The Contractor FSO will forward a VTN letter to the DISA Government POC identified in the PWS/TO/Sub for all employees leaving the contract/task order/subcontract.

11.4.2.1 In addition, the DISA Government POCs and security managers shall inform the DISA Security Office when contractor personnel are removed for cause from a contract supporting DISA. This step is being added to prevent contractor personnel removed for security related issues from returning to DISA without appropriate vetting.

This step will also provide security with pertinent information to make an informed decision regarding potential contractor employees’ access to secure facilities and sensitive information. “For Cause” is information regarding an individual that falls into one or more of the actions or incidents that are within one of the 13 adjudicative guidelines as cited in the Security Executive Agent Directive (SEAD) 4:

a. Allegiance to the United States

b. Foreign Influence

c. Foreign Preference

d. Sexual Behavior

e. Personal Conduct

f. Financial Considerations

g. Alcohol Consumption

h. Drug Involvement and Substance Misuse

i. Psychological Conditions

j. Criminal Conduct

k. Handling Protected Information

l. Outside Activities

m. Use of Information Technology

Other actions:

• Incidents involving violence in the workplace or harassment.

• Misuse of time.

• Inspector General or General Counsel related inquiries.

• Failure to comply with security policies and procedures.

• Other reasons that prompted removal of a contractor.

The VTN must contain the following information on company letterhead

• Company name, address, telephone number, facility security clearance

• CAGE CODE

• Contract/Order Number

• Name, SSN, date and place of birth, and citizenship of the employee, email address, phone number

• Date contractor CAC was collected

• Name of Government POC/Alt Government POC

• Termination Date

• Reason for Termination: <insert reason from the 13 adjudicative guidelines, other actions, or type “No longer working on contract”>

*Any VAL/VAR submitted without the above information will be denied.*

11.5 Security Contacts. DISA Security Personnel can be contacted for Industrial or Personnel Security related issues at:

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Name: Timothy Boulay Phone Number: 808-786-9393 E-mail: timothy.p.boulay.civ@mail.mil

11.6 Information Security and other miscellaneous requirements.

11.6.1 Contractor personnel shall comply with all local security requirements including entry and exit control for personnel and property at the Government facility.

11.6.2 Contractor employees shall be required to comply with all Government security regulations and requirements.

Initial and periodic safety and security training and briefings will be provided by Government security personnel.

Failure to comply with Government security regulations and requirements shall require the company to provide the Government with a written remediation/corrective action plan; furthermore, failure to comply with such requirements can be cause for removal and the contractor will not be able to provide service on this contract/order.

11.6.3. Contractor employees with an incident report in DISS who have had their access to classified suspended will not be permitted to fill positions requiring access to classified information on a DISA contract/order.

11.6.4 The Contractor shall not divulge any information, classified or unclassified, about DoD files, data processing activities or functions, user identifications, passwords, or any other knowledge that may be gained, to anyone who is not authorized to have access to such information. The Contractor shall observe and comply with the security provisions in effect at the DoD facility. Identification shall be worn and displayed as required.

11.6.5 The authority for the contractor personnel to regain access must be granted by DISA Chief of Security.

11.6.5.1 DISA retains the right to request removal of contractor personnel regardless of prior clearance or adjudication status, whose actions, while assigned to this contract, clearly conflict with the interest of the Government.

11.6.5.2 DISA retains the right to revoke contractor personnel access to DISA facilities and networks, who violates one or more of Security Personnel Adjudicative guidelines, harassment or violence in the workplace while assigned to a contract clearly conflict with the interest of the Government.

11.6.5.3 If contractor employee is accused of violating state or federal laws and/or Government professional conduct policies or regulations, then the Government may require that such contractor employee be removed from Government premises and/or that such contractor employee be removed from supporting this contract, pending the duration and outcome of a Government investigation if the Contracting Officer finds that the conduct or violation alleged has the potential to negatively interfere with contract performance or operations at a Government facility.

Only the Contracting Officer can make such a request on behalf of the Government. Removal of contractor employee shall not negatively impact contract performance.

12. Government Furnished Property (GFP)/Government-Furnished Equipment (GFE)/ Government-Furnished Information (GFI). N/A

13. Other Pertinent Information or Special Considerations.

a. Identification of Possible Follow-on Work. N/A

b. Identification of Potential Conflicts of Interest (COI). N/A

c. Identification of Non-Disclosure Requirements. N/A

d. Packaging, Packing and Shipping Instructions. N/A

e. Inspection and Acceptance Criteria. N/A

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f. Property Accountability. N/A

g. Transitioning. N/A

h. Supply Chain Risk Management (SCRM). N/A

i. Training. N/A

j. Requirement to Inform Employees of Whistleblower Rights. N/A

14. Section 508 Accessibility Standards.

E202 General Exceptions E202.5 ICT Functions Located in Maintenance or Monitoring Spaces. Where status indicators and operable parts for ICT functions are located in spaces that are frequented only by service personnel for maintenance, repair, or occasional monitoring of equipment, such status indicators and operable parts shall not be required to conform to the Revised 508 Standards.

E206 Hardware E206.1 General. Where components of ICT are hardware and transmit information or have a user interface, such components shall conform to the requirements in Chapter 4.

E208 Support Documentation and Services E208.1 General. Where an agency provides support documentation or services for ICT, such documentation and services shall conform to the requirements in Chapter 6.

E302 Functional Performance Criteria

302.1 Without Vision. Where a visual mode of operation is provided, ICT shall provide at least one mode of operation that does not require user vision.

302.2 With Limited Vision. Where a visual mode of operation is provided, ICT shall provide at least one mode of operation that enables users to make use of limited vision.

302.3 Without Perception of Color. Where a visual mode of operation is provided, ICT shall provide at least one visual mode of operation that does not require user perception of color.

302.4 Without Hearing. Where an audible mode of operation is provided, ICT shall provide at least one mode of operation that does not require user hearing.

302.5 With Limited Hearing. Where an audible mode of operation is provided, ICT shall provide at least one mode of operation that enables users to make use of limited hearing.

302.6 Without Speech. Where speech is used for input, control, or operation, ICT shall provide at least one mode of operation that does not require user speech.

302.7 With Limited Manipulation. Where a manual mode of operation is provided, ICT shall provide at least one mode of operation that does not require fine motor control or simultaneous manual operations.

302.8 With Limited Reach and Strength. Where a manual mode of operation is provided, ICT shall provide at least one mode of operation that is operable with limited reach and limited strength.

302.9 With Limited Language, Cognitive, and Learning Abilities. ICT shall provide features making its use by individuals with limited cognitive, language, and learning abilities simpler and easier.

602 Support Documentation

602.1 General. Documentation that supports the use of ICT shall conform to 602.

603 Support Services

603.1 General. ICT support services including, but not limited to, help desks, call centers, training services, and automated self-service technical support, shall conform to 603.