Attachment 1_PWS.pdf

HE125425QE059_Attachment 2_PWS

FTC Education Robotics - Engineering Hardware and Technical Support

1. General Information and Scope of Work

1.1 Agency

1.1.1 For school year (SY) 2024-25, the Department of Defense Education Activity (DoDEA) will provide PK-12 instruction in 161 schools to over 67,000 dependents of military and civilian employees. DoDEA's curriculum, resources and student achievement scores on standardized assessments compare favorably to those of high-performing US public school systems.

1.1.2 Student enrollment is based primarily on deployment of military troops worldwide. In the Americas, DoDEA operates 50 schools located in seven states, Puerto Rico, and Cuba. In Europe and the Middle East, DoDEA operates 64 schools located in Germany, England, Netherlands, Belgium, Spain, Turkey, Bahrain, and Italy. In the Pacific, DoDEA operates 46 schools located in Korea, Japan (mainland and Okinawa), and Guam. DoDEA also operates a fully accredited virtual high school with teaching hubs in the Americas, Europe, and Pacific.

Table 1: School Year 2024-25 Enrollment (October 4, 2024) - Rounded to nearest 25

Grade Students Grade Students Grade Students

9 3,700 11 3,025 PK-12

Total 12,975

10 3,375 12 2,875

1.2 Background

For over 15 years DoDEA’s participation in the FIRST Robotics Competition has provided our students with the opportunity to compete in a variety of robotics challenges across all levels of grade. Participation in these competitions provides the dependents of our warfighters with cutting-edge 21st century skills. As competition requirements evolve to match technological advances, the hardware and software utilized by students has advanced accordingly. Such changes, especially when major platform shifts occur, require changes in resource lifecycle and replenishment schedules.

Additionally, DoDEA CTE offers a variety of hands-on experiences to emulate the real world throughout its coursework. As part of the Engineering and Technology Pathway, many of these experiences revolve around utilizing agency approved robotics hardware resources and supporting software to design and produce working solutions to real-world problems.

1.3 Scope of Work

To compete effectively in the FIRST Tech Challenge (FTC) Robotics Competition, DoDEA students require hardware and software that are specifically designed and programed for the FTC competition. The Contractor shall provide all necessary labor, transportation, supervision, and materials to deliver Tetrix Resources, Training (virtual), Software, Hardware, and all required parts for FTC Competition to DoDEA’s Schools.

2 Specific Requirements

2.1 Task 1, Tetrix Education Robotics Sets and Parts—The Contractor shall provide access to the entire catalog of TETRIX components to ensure schools can order components as needed to meet instructional requirements.

2.2 Task 2, Simulation Resources—The Contractor shall provide the required software listed below to include licensing of support software for each hardware platform in cloud form where possible and digital install files when cloud-based software is unavailable. Access codes for valid registration shall be provided upon receipt of a delivery order. Table 2 provides the cloud/installation and platform requirements.

Table 2: Robotics Software

Software Title Cloud/Install Platform

1) Arduino IDE Software License Install TETRIX® Prizm

2) TETRIX® VR License Cloud TETRIX® Prizm

3) Arduino Web Editor Cloud/Chrome App TETRIX® Prizm

2.3 Task 3, Instructional Resources—The Contractor shall provide digital instructional materials, digital manuals, and/or asynchronous webinars for teachers on the use of the abovementioned resources. Note: The resources will be used by approximately 40 classroom teachers and four above-school-level subject matter experts.

2.4 Technical and Cloud-Based Support Requirements—The Contractor shall:

2.4.1 Technical Support: Provide industry-standard technical support for its digital resources for the life of the contract via telephone or email within one business day from the initial contact to include but not limited to assisting with service problems, product setup, upgrades, and troubleshooting.

2.4.2 Technical Requirements for Digital Resources—The Contractor shall:

2.4.2.1 Provide digital resources designed to run in DoDEA’s learning management system (LMS, Schoology), which operates within our virtual learning environment (VLE). In addition, provide teacher and student access to the Contractor’s digital resources through a single sign-on platform that uses one username and password to access what is needed, specifically, via DoDEA’s identity, rostering, and management platform (currently, ClassLink).

2.4.2.2 Deliver digital resources in one of the following formats:

1) Integrated via DoDEA’s LMS to the digital resources hosted by the Contractor.

2) Hosted externally by the Contractor but accessible via DoDEA’s LMS to the digital assignments and assessments imported, hosted, and maintained in the LMS.

2.4.2.3 Ensure the course content meets the following specifications:

1) Conforms to IMS Learning Global Consortium (IMS) content packaging specifications.

2) Uses imported content, if required, conforming to IMS content packaging specifications.

3) Uses code that does not disable LMS features when digital resources are accessed.

4) Requires single—not multiple—authentications to access content via DoDEA’s LMS.

5) Incorporates, where applicable, assessments that are IMS Test and Question Interoperability

(QTI)-conformant.

6) Uses content-hosted externally that conforms to any of the existing versions of IMS

Learning Tools Interoperability (LTI), per www.imsglobal.org.

2.4.3 Third-Party Programs, Software, and Applications: Ensure its own and its subcontractors’ (third-party) programs, software, and applications meet—at a minimum—the same technical requirements as the Contractor must meet, such as single sign on (SSO) and Federal Risk and Authorization Management Program (FedRAMP) Level 2. On a case-by-case basis, DoDEA may honor requests to waive the FedRAMP Level 2 requirement. For more information, see Technical Exhibit #1, 1.1.7.

2.4.4 Delivery of Print and Digital Resources—The Contractor shall:

2.4.4.1 Deliver digital materials with instructions detailing how the resources can be accessed by teachers, students, and above-school-level educators.

2.4.4.2 Ship all print/physical materials to the Americas by commercial carrier or USPS and to

Europe and the Pacific only by commercial carrier. Delivery orders use door-to-door addresses.

Provide, upon shipment of materials, a digital shipment notification that includes the following:

Contract number and delivery order number.

Contract line-item number (CLIN) indicating materials and quantities being shipped.

Destination and date of shipment Shipping carrier name and the tracking number of each shipment Estimated date of arrival of shipment and, if applicable, shipping slip

2.4.5 Meetings: Attend virtual meetings at no additional cost to the Government and provide the medium through which each meeting occurs, record each meeting’s minutes. Submit the draft minutes to the COR within two business days of the event and finalize the minutes two business days after receiving written feedback from the COR. Note: Costs associated with attending any face-to-face meetings shall be handled/paid for as stated in the contract.

https://asset.pitsco.com/sharedimages/resources/arduinowebeditorinstructions.pdf

2.4.5.1 Post-Award Conference: Participate in a video- or teleconference with the COR five business days after award IAW FAR Subpart 42.5.

2.4.5.2 IT Meeting: Convene a video- or teleconference with DoDEA Information Technology staff ten business days after the award, per Technical Exhibit #1.

2.4.5.3 Other Post-Award Meetings: Meet with the Contracting Officer (KO), COR, and/or other Agency personnel, as appropriate, to review Contractor performance, as required by DoDEA.

The KO may discuss the Agency’s view of Contractor performance, and the Contractor shall apprise the Agency of any problems being experienced. The Contractor shall take appropriate action to resolve any outstanding issues the Agency raises.

2.5 Performance Standards and Acceptable Quality Levels

2.5.1 Performance Standard: Tasks shall be completed by the required completion date.

2.5.2 Acceptable Quality Level: See PWS 7, Performance Requirement Summary (PRS).

3 Constraints

3.1 Privacy—The Contractor shall:

3.1.1 User Accounts: Require, wherever applicable, that individual accounts possess unique usernames and passwords that do not require personally identifiable information (PII) to access online content, i.e., first & last name and any other unique personal information.

3.1.2 Contractor Personnel

Ensure personnel assigned to this contract take proper precautions to protect information from disclosure. Collect and/or store all agency-owned or agency-controlled PII in accordance with the relevant requirements of the Privacy Act, 5 U.S.C, which may be found at the following URL:

http://www.archives.gov/about/laws/privacy-act-1974.html.

All Contractor personnel that have access or may potentially have access to DoDEA data in any form shall be US citizens, including any third-party penetration (PEN)/security testers.

3.1.3 Privacy Training: Ensure Contractor staff who have access to DoDEA’s student, teacher and/or staff personally identifiable information successfully complete the DoD Privacy Act/Personally Identifiable Information (PA/PII) training before gaining access to the data and yearly thereafter. Provide copies of the certificates of completion to the COR which can be audited at any time by the Chief Information Security Officer (CISO) or his/her designee.

3.1.4 Privacy Verification: Provide the COR written verification of compliance with the Privacy requirements (listed above) 120 calendar days prior to the expiration of each year’s contract option period or annually, as required. Note: After reviewing the Contractor’s verification, DoDEA reserves the right to ask for further verification data in order for DoDEA to comply with DoD’s evolving privacy mandates.

3.2 Point of Contact (POC)—The Contractor shall:

3.2.1 Designate a POC who is responsible for the performance of work. The designated POC shall have full authority to act for the Contractor on all contract matters relating to the daily operation of this contract. The POC shall have at least one year of experience working in a similar role.

3.2.2 If the POC is changed, the Contractor shall notify the COR in writing at least ten (10) business days in advance of the change. The replacement shall meet or exceed the qualifications and experience of the person assigned upon contract award.

3.3 Holidays and Hours of Operation

3.3.1 The liaison or alternate liaison shall be available during the hours of 9AM to 3PM Eastern Standard

Time (EST), except for Federal holidays and Federal government closures/shutdowns. The following list shows recognized Federal holidays: New Year’s Day, Martin Luther King Jr.’s Birthday, Presidents Day, Memorial Day, Juneteenth National Independence Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day.

3.3.2 Although there are different time zones within Europe and the Pacific and different hours for specific schools throughout DoDEA, the normal business hours for the regions roughly correspond to the following: Americas, 0700-1500 EST; Europe, 1300-2100 EST; and Pacific, 2000-0400 EST. there are different time zones within Europe and the Pacific and different hours for specific schools throughout DoDEA, the normal business hours for the regions roughly correspond to the following:

Americas, 0700-1500 EST; Europe, 0200-1000 EST; and Pacific, 2000-0400 EST.

3.4 Availability: The Contractor shall make all resources available for the life of the contract.

3.5 Section 508 Compliance—The Contractor shall:

3.5.1 Background: Section 508 of the Rehabilitation Act, as amended by the Workforce Investment Act of 1998 (P.L. 105-220) requires Federal agencies that develop, procure, maintain, or use information and communication technology (ICT) to ensure they are accessible to people with disabilities.

Federal employees and members of the public who have disabilities must have access to and use information/data that is comparable to people without disabilities.

3.5.2 Requirement: Ensure that products, platforms, and services delivered as part of this work statement that are ICT or contain ICT conform to the Revised 508 Standards, 36 C.F.R. § 1194.1 & Apps.

A, C & D which are located at the following URL: https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines.

3.5.3 ARS: See the attached ICT Accessibility Requirements Statement (ARS). All functional performance criteria apply when using an alternative design or technology that achieves substantially equivalent or greater accessibility and usability by individuals with disabilities, than would be provided by conformance to one or more of the requirements in Chapters 4-6 of the Revised 508 Standards or when Chapters 4-6 do not address one or more functions of ICT. Note the guidance on the table below:

Applicable Requirements Directions

Software Features and Components

Applies to all WCAG Level AA Success Criteria, 502 Interoperability with Assistive Technology, and 503 Applications.

Hardware Features and Components All requirements apply.

Support Services and Documentation All requirements apply.

Outputs/Deliverables Ensures that outputs/deliverables do not adversely affect accessibility features of the existing EIT technologies.

3.6 Optical Character Resolution (OCR): The Contractor shall provide, upon request, two digital OCR copies of print materials in one or more of the following five formats: Digital Accessible Information System/National Instructional Materials; Accessibility Standard (NIMAS) with cascading style sheet; HyperText Markup Language (HTML); Portable Document Format (PDF, unlocked, embedded fonts, single page); and Rich Text Format (RTF)/Word document.

3.7 Sharable Content Object Reference Model® (SCORM®) Compliance: Provide digital modules, if included among the proposed/required resources, that are SCORM®-compliant. Note: The Department of Defense Instruction (DoDI) 1322.26 mandates that modules comply with the latest possible version of SCORM®, per https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/132226_dodi_2017.pdf?ver=2017- 10-05-073235-400.

3.8 Organizational Conflict of Interest (OCI): The Contractor (including any subcontractor) personnel performing work under this contract may receive, have access to, or participate in the development of, proprietary or Privacy Act information (e.g., personal information, education, etc.) may create a current or subsequent OCI as defined in FAR Subpart 9.5. Whenever the Contractor becomes aware that such access or participation may result in actual or potential OCI, the Contractor shall (1) immediately notify the Contracting Officer (KO) in writing and (2) promptly submit a plan to the KO to avoid or mitigate any such OCI. Note: The KO will unilaterally determine if the Contractor’s plan is acceptable. If the KO determines the plan cannot satisfactorily avoid or mitigate an OCI, s/he may implement other remedies to include prohibiting the Contractor’s further participation in contracted requirements.

4 Government-Furnished Information / Resources None

5 Contract Deliverables

Milestone/Deliverable Word / Excel

Digital Copies PWS Planned

Frequency

Hardware Yes Yes 2.1

After receipt of a delivery order, shipments arrive at US sites within thirty (30) business days and overseas sites within forty-five (45) business days.

Simulation Resources Yes Yes 2.2 Access is available within three business days of receipt of a delivery order.

Instructional Resources Yes Yes 2.3 Access is available within three business days of receipt of a delivery order.

Technical Support Yes Yes 2.4.1 Ongoing after receipt of initial delivery order Privacy Training Yes Yes 3.2.3 Three days after receipt of a written request

Privacy Verification Yes Yes 3.2.4 120 calendar days prior to the end of each contract year

6 Acronyms and Definitions

PA/PII Privacy Act/Personally Identifiable Information SCORM® Shareable Content Object Reference Model®

Contract Line-Item Number (CLIN): Basic structural element in a procurement instrument describing and organizing the required product or service for pricing, delivery, inspection, acceptance, invoicing, and payment.

The use of the term “line item” includes “subcontract line number,” (SLIN), as applicable.

Contracting Officer (KO): Only individuals with expressed authority to obligate (bind) the Government by means of entering, administering, and terminating contracts within the limits of the authority delegated via a KO’s warrant.

Contracting Officer’s Representative (COR): Qualified and trained Government employee, nominated by the requiring activity (RA) and appointed in writing by a KO primarily to perform specific technical or administrative functions on a specific contract(s); serves as the ‘eyes and ears’ of a KO to assure the Government’s best interests are protected via the terms and conditions of the contract(s) appointed. COR’s do not have the authority to obligate (i.e., bind) the Government.

Contractor: Supplier or vendor contracted to provide specific supplies or services to the Government. The term herein refers to the prime.

Deliverable: Usually physically delivered items but may include such items as digital documents/reports.

Performance Requirements Summary (PRS): Tabular listing of performance objectives and standards that provides the basis for a meaningful QASP.

Performance Work Statement (PWS): Statement of work for performance-based acquisitions describing the required results in clear, specific, and objective terms with measurable outcomes.

7 Performance Requirement Summary

Performance Objective

Performance Standard Acceptable Quality Level Inspection Method

Task 1, Hardware, PWS 2.1

PWS-

compliant

95% of the hardware will arrive on time and be undamaged.

COR inspection and stakeholder feedback

Task 2, Simulation Resources ,PWS 2.2

PWS-

compliant

Access available 24/7/365 except for scheduled downtimes and no more than one unscheduled downtime per semester.

COR inspection and stakeholder feedback

Task 3, Instructional Resources, PWS 2.3

PWS-

compliant

Access available 24/7/365 except for scheduled downtimes and no more than one unscheduled downtime per semester.

COR inspection and stakeholder feedback

Performance Objective

Performance Standard Acceptable Quality Level Inspection Method

Technical Support

PWS 2.4.1

PWS-

compliant

Acknowledge receipt of request within two hours. Resolve 90% of requests in one business day. Resolve the remaining 10% in five business days.

COR inspection and stakeholder feedback

Privacy Training

PWS 3.2.3

PWS-

compliant

No more than one certificate per year is sent to the COR more than three business days from the date of the COR’s request for it.

COR inspection

Privacy Verification

PWS 3.2.4

PWS-

compliant

Submitted 120 calendar days prior to the end of each contract year. COR inspection

(End of PWS)

PERFORMANCE WORK STATEMENT