Attachment 1 PWS.pdf

ATTACHMENT 1:

PERFORMANCE WORK STATEMENT

Exterior Building and Window Cleaning Services For

Defense Logistics Agency (DLA) Distribution, Susquehanna, PA DLA Distribution Headquarters (Building 5430)

SECTION C: INTRODUCTION

1.0 Background. The Defense Logistics Agency (DLA) is the largest logistics support agency in the United

States (U.S.) Department of Defense (DoD). The DLA Director reports to the Under Secretary of Defense for Acquisition, Technology and Logistics (USD AT&L) through the Assistant Secretary of Defense for Logistics and Materiel Readiness (ASD L&MR). DLA provides worldwide logistics support, acquisition, and technical services the military services, other federal and civilian agencies, and partner nations in peacetime and wartime.

DLA Distribution Headquarters is co-located with DLA Distribution Susquehanna in New Cumberland, Pennsylvania. DLA Distribution receives, stores, and ships material in support of America's Armed Forces around the clock, around the world. DLA Distribution coordinates material management and distribution of mission critical items including military and commercial repair parts, industrial, medical supplies, tires, and aerial delivery equipment, optimizing all resources with a focus on safety, quality, and continuous process improvement. DLA Distribution also serves as the eastern strategic distribution platform for DoD and the primary distribution point for all branches of the U.S. Armed Services, Foreign Military Services, and other Federal agencies in the eastern U.S., and serves as their Consolidation & Containerization Point for transiting supplies to Central & South America, Europe, North Africa, and Southwest Asia.

DLA Installation Operations Susquehanna provides environmental protection, equipment management, facilities engineering, industrial engineering, and public safety in an effective, efficient, and timely manner within regulatory guidelines. DLA Installation Operations Susquehanna provides these quality support functions to DLA Distribution and its twenty-five worldwide distribution centers. To that end, DLA Installation Operations Susquehanna has a requirement to provide exterior building and window cleaning services to the DLA Distribution Headquarters Building as a recurring maintenance requirement to reduce recurring accumulation of debris on the facility due to its location (close to the Susquehanna River).

2.0 Objective/Purpose. The purpose of this project is to provide Exterior Building and Window Cleaning

Services as identified in this Performance Work Statement (PWS) at the DLA Distribution Headquarters Facility (Building 5430).

SECTION C-1: GENERAL CONDITIONS AND REQUIREMENTS

1.0 Scope of Work.

1.1 Scope. This Performance Work Statement (PWS) defines the tasks required to provide Exterior Building and

Window Cleaning Services at the DLA Distribution Headquarters Facility, Building 5430, for DLA Installation Support at Susquehanna.

1.2 Description of Work. This is a non-personal services contract to provide Exterior Building and Window Cleaning Services to DLA Installation Operations Susquehanna. The Government will not exercise any supervision or control over the contract staff performing the services described herein. Such contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government. The Government and the Contractor understand that the services to be provided under this contract by the Contractor are non-personal services and that no employer-employee relationship exists between the Government and the Contractor.

This PWS describes a non-personal services contract to provide Exterior Building and Window Cleaning Services for the exterior surfaces of Building 5430. Services are required on a Bi-annual basis. This includes Federal holidays. Exterior Building and Window Cleaning Services shall be performed in a manner such that (1) safe operation of Personally Owned Vehicles (POVs), Government Owned Vehicles (GOVs), is permitted as well as (2) safe pedestrian movement of Government personnel, Government contractors, and visitors requiring access to Building 5430.

The Contractor shall provide all labor, supervision, materials, and equipment necessary to perform Exterior Building and Window Cleaning Services as identified in this PWS.

The Government will not control the methods used by the Contractor to perform the work set forth in the PWS. The COR will oversee the Contractor’s operations from time to time as a means of verifying conformance to the requirements of the PWS and completion of the work in accordance with (IAW) the Quality Assurance Surveillance Plan (QASP).

1.3 General Operating Conditions and Requirements.

1.3.1 Place of Performance. The primary place of performance for work performed under this Contract shall be at Building 5430 of the Defense Distribution Center Susquehanna (Installation) located in Fairview Township, York County, Pennsylvania. Building 5430 is located within the Installation.

1.3.2 Period of Performance. The period of performance shall be for one (1) Base Year and four (4) one (1) year Option Years.

1.3.3 Federal Holidays.

A. Federal holidays generally observed by Government personnel include the following:

Observed Federal Holidays New Year’s Day Labor Day Martin Luther King Day Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day Juneteenth

B. The Contractor may be required to work on Government observed Federal holidays. The list above is provided for reference only to inform the Contractor of holiday periods when occupation of the parking lot will be at a minimum.

1.3.4 Hours of Operation and Access to the Installation.

A. The normal hours of operation for most DLA Distribution Centers is Monday through Friday, 0630-

1630, excluding Federal Holidays.

B. Due to changing traffic requirements brought on by construction, changing missions, and security concerns within the Installation, access to the Installation is subject to change, sometimes with little or no warning. Inbound and outbound traffic restrictions may exist.

C. The Contractor shall ensure that all personnel (Staff, delivery, installation, Sub-contractor, etc.) are cleared for Installation access IAW Paragraph 1.7.3 of this PWS. This must be accomplished prior to the coordination of any delivery of supplies and/or equipment or performance of services.

1.4 Government Interaction.

A. Contracting Officer (KO) and Contracting Officer’s Representative (COR). The Contractor’s primary interaction with the Government shall be through the Contracting Officer (KO) and the Contracting Officer’s Representative (COR). The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions:

1. Provide the primary interface between the Contractor and the Host Installation Headquarters.

2. Assure that the Contractor performs the technical requirements of the contract.

3. Perform inspections necessary in connection with contract performance.

4. Monitor the Contractor's performance, conduct quality assurance evaluations, and notify the KO and

Contractor of any efficiencies and deficiencies.

5. Provide access and site entry of Contractor personnel.

A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price and estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the contract.

B. The Contractor personnel will independently carry out the tasks identified in this PWS. Completed work will be spot- checked by the Government for adherence to safety procedures, and completeness.

1.5 Resource Requirements.

1.5.1 Key Personnel. The Contractor shall employ the experienced personnel necessary to perform all work required under this contract and its subsequent Delivery Orders. The Contractor, or Contractor and Subcontractor Team, must have the necessary qualifications to provide these services. The Contractor shall identify all key personnel by name, position, and firm (if other than prime contractor, provide address (city/state) where the firm is located)Exclusive of the Working Point of Contact and any Project, Contract, and Financial Management functions, the Contractor may utilize subcontractors or consultants identified in the accepted proposal, or, subsequently approved by DLA Distribution Installation Support to perform any of the functions required by the tasks detailed in this PWS.

1.5.2. Working Point of Contact. The Contractor is required to provide a Working Point of Contact for the duration of the contract. The Working Point of Contact will be responsible for directing the activities of its workers. This individual will also be responsible for coordinating all of its activities with the Government’s COR. The Working Point of Contact or its designee shall be physically located on the Installation whenever work described in this PWS is being performed. The Contractor will provide Names, Office and Mobile Telephone Numbers and E-Mail Addresses of the Working Point of Contact and all other representatives involved with the project as deemed necessary for proper communications.

1.5.3 Removal of Contractor Personnel.

A. Government rules, regulations, laws, directives, and requirements in place or issued during the Contract relating to State Laws, Federal Laws or Installation Administration and Security Requirements shall be applicable to all Contractor personnel or their authorized representatives while on the Installation.

Violation of such requirements shall be grounds for removal (permanently or temporarily as the Government determines) from the Installation.

B. The Government retains the right to request the removal of Contractor personnel whose performance and/or actions, while assigned to this contract, negatively affect the mission of DLA operations. Should the Government request the removal of personnel; the Contractor will immediately remove the personnel from the work environment, pending a final decision. The KO will clearly document the reason for the removal of any Contractor personnel from the work site. The Contractor shall assign qualified personnel to fill any vacancy created by the removal within three (3) working days of the removal.

1.5.4 Personnel Recruitment and Qualifications.

A. The Contractor shall not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest. The Contractor shall not employ any person who is an employee of the Department of Defense, either military or civilian, if such employment would be contrary to the policies contained in Defense Logistics Agency Regulations (DLAR) 5500.1, Standards of Conduct.

B. No employee or representative of the Contractor will be admitted to the site of work unless he/she furnishes satisfactory proof that he is a citizen of the United States, or, if an alien, his residence within the United States is legal. All Contractor employees working under this contract shall be identified by a distinctive nameplate, emblem, or patch attached in a prominent place on an outer garment. Said outer garment employee identification shall not be substituted for DoD required passes or badges.

C. The Contractor shall ensure that all personnel have the ability to read, write, speak, and proficiently communicate using the English language in oral and written communications; that they completely understand the requirements of this Performance Work Statement; and, that they have the ability to work independently and well with others in a team environment.

1.6 Quality Management.

1.6.1 Quality Control. DLA is committed to a highly interactive relationship between the Contractor, the

Government Quality Management personnel, and the Government recipient of the services. As a means of facilitating this relationship, the Contractor shall maintain effective Quality Control to ensure services are performed in accordance with this PWS. The Contractor’s Quality Control is a means of assuring all parties that the work performed complies with the requirements of the Contract.

1.6.2 Quality Assurance. The Government will evaluate the Contractor’s performance under the Quality

Assurance Surveillance Plan (QASP). The Plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the Performance Standards. It defines how the Performance Standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Unacceptable Performance. If contractor-provided Exterior Building and Window Cleaning Services do not conform to the requirements set forth in this PWS, the Government may require the Contractor to perform the services again until such time that the work is in conformity with PWS requirements.

Any additional work performed by the Contractor as a result of unacceptable performance shall be done at no additional cost to the Government.

1.7 Security.

A. The Contractor or any representative of the Contractor entering DoD locations to perform contract requirements shall abide by all security regulations and may be subject to security checks. Contractor personnel and property shall be subject to search and seizure upon entering, while on, and upon leaving the DoD locations pursuant to Installation regulations.

B. Contractor personnel shall conduct and present themselves in a professional manner at all times. The

Contractor shall remove any individual from the site whose continued presence or employment on this contract is deemed by the KO or COR to be contrary to the public interest, deemed to adversely affect health, morale, welfare, or good order and discipline on the installation, or inconsistent with the best interests of national security. IAW USC Title 18, Crimes and Criminal Procedure, Part I, Crimes, Chapter 67, Military and Navy, Section 1382, the Installation Commander has the authority to bar individuals from the Host Installation.

C. The Government reserves the right to exclude or remove from the Installation any employee of the

Contractor whom the Government deems incompetent, careless, insubordinate, or otherwise objectionable or whose continued employment on the work is deemed by the Government to be contrary to its interests. The Government further reserves the right to complete processing of security documentation for Contractor personnel assigned to work within restricted access areas prior to access to such areas by Contractor personnel. Exercise of this right by the KO shall be without liability for increase of the contract price or for equitable adjustment or any additional costs or expense to the Government.

D. Defense Distribution Center Susquehanna adheres to established protocols associated with DoD

Terrorism Threat Levels. These requirements can result in limitations to Installation access for both civilians and contractors.

1. Installation Threat Level. The Contractor shall comply with Department of Defense (DoD) Instruction 2000.12, (DoD Antiterrorism (AT) Program), with respect to the implementation of any security measures by the Installation Commander. The Installation Commander is responsible for choosing the proper response to progressive levels of terrorist threats by assigning respective installation threat levels. Measures implemented under the various levels of terrorist threats may impact the Contractor’s normal operational approach to performance of the requirements and may require the Contractor to implement measures to ensure that services are sustained during heightened security measures. In the event that the installation threat level is raised to a point where Contractor’s access is denied, the Contractor is responsible for contacting the KO for the purpose of documenting any time lost. The Government will work with the Contractor to adjust the contract as deemed necessary to facilitate completion.

2. Implementation of Random Security Measures. The Contractor is advised that all personnel

(military and civilian, contractor or Government) entering DoD locations are required to abide by all security regulations and may be subject to random security checks. Contractor vehicles (contractor-owned and personal), contractor personnel and their personal property are subject to search and contraband items are subject to seizure upon entering, while on and upon leaving Defense Distribution Center Susquehanna Installation pursuant to active regulations.

3. Photography. Image capturing of any kind is not permitted under this contract unless formally requested by the contractor and authorized by the Government. Unless the contractor specifically requests authorization in writing after the Contract is awarded, it is assumed that no photographs of any kind will be taken at any time by any of the contractor’s employees or the employees of their subcontractors. Authorization to use image capturing devices requires the submission of formal application to the Government, followed by review and approval after contractor agreement to conform to established procedures for vetting of images by Installation Security representatives.

1.7.1 Physical Security.

A. The Contractor shall ensure the physical security of all Government property IAW DoD and DLA regulatory guidance to assure that any accountable inventory or information in this contract is secured and protected against theft, sabotage or other acts constituting illegal destruction. The Government will not be responsible in any way for damage to the Contractor’s supplies, materials, equipment, and property or to Contractor employees’ personal belongings that are damaged or destroyed by fire, theft, accident, or other disaster.

1.7.1.1 Authorized Visitor Control.

A. Authorized visitors on official business related to the contract shall obtain approval from the KO or COR for entrance to the Host Installation. The Contractor shall submit data necessary for the KO or COR to complete a DLA Form 1818, “Visitor Request Form” at least one (1) week in advance for all planned off-base visitors and at least 24 hours in advance for all unscheduled visitors.

B. The Contractor shall not allow visits from foreign nationals to the Installation without written approval from the KO or COR. A foreign national is defined as a person who is not a citizen or national of the United States. If approval is obtained, the Contractor shall follow the instructions for coordinating the visit IAW DLAI 54303, Foreign Visits and Disclosure Program.

1.7.2 Reporting Criminal Violations.

A. The Contractor shall report to the KO or COR any suspected, alleged, or actual criminal incidents

IAW DLAI 5105, Reporting of Criminal Incidents.

1.7.3 Contractor Access Requirements.

A. As a DoD Installation, Defense Distribution Center Susquehanna has specific requirements which limit access to both civilians and contractors. Necessary approvals must be obtained by Installation Security representatives prior to granting access. All access limitations are intended to ensure that the safety and security of the Installation’s residents and employees are protected.

B. Activity Regulations. Ensure that Contractor personnel become familiar with and obey activity regulations including Safety, Fire, Traffic and Security regulations. Keep within the limits of the work and avenues of ingress and egress. To minimize traffic congestion, delivery of materials should be performed outside of peak traffic hours (normally 6:30 to 8:00 a.m. and 3:30 to 5:00 p.m.)

unless otherwise approved by the KO. Do not enter any restricted areas unless required to do so and until cleared for such entry.

C. Personnel Entry Approval. The Contractor shall make necessary accommodations in its schedule to obtain Installation Access through prior coordination with the COR. Failure of the Contractor to appropriately schedule required Installation Access will not be considered by the Government as justification for failure to perform required Exterior Building and Window Cleaning activities in a timely manner as specified herein.

Contractor (Company) Identification. In addition to the obtaining visitor passes to complete tasks identified in this PWS, all Contractor personnel working under this Contract shall be identified by a distinctive nameplate, emblem, or patch attached in a prominent place on an outer garment which readily identifies their Company. In a similar manner to identifying it’s employees, the Contractor is responsible to provide identifying markings on its equipment for positive identification of ownership.

1. Background Checks. It is in the best interest of the contractor to “pre-screen” the employees it selects for entry onto the Installation because Contractor Badge Requests will involve National Criminal Database Background Checks. Contractor employees attempting to gain access to the Installation that have existing wants, warrants, etc., will be detained by the DLA Police until they are retrieved by the appropriate local authorities. Dismissal of Contractor personnel for security reasons will not be considered a valid basis for failure to perform the required Exterior Building and Window Cleaning operations in a timely manner.

2. Contractor ID Badges. All Badges are the property of the United States Government. Badges must be displayed at all times while on the Installation unless prohibited by safety concerns. Badges may not be photographed or copied and shall not be displayed off the Installation. Any lost or stolen ID Badges will be reported to the COR and Installation Security immediately. The Contractor will ensure that all Badges are returned to the Pass and ID Office upon the termination of the contract or any of the Contractor’s individual employees.

3. Contractor Employee and Delivery Vehicle Access Requirements.

a. The Contractor shall identify all contractor-owned and contractor employee-owned privately- owned vehicles (POVs) on the DBIDS “Long Form” that gets submitted by the COR to the Pass and ID Office.

All Contractor and Contractor employee-owned vehicles must have valid State Registration documents, Proof of Liability Insurance documents and all required State Safety Inspection Decal(s). All Contractor employees operating vehicles must have valid State Driver’s Licenses.

b. Privately Owned Vehicle (POV) Access. POVs transporting Contractor personnel may enter the

Installation via Post 3 off Old Depot Road, provided they are not transporting tools, equipment, or supplies. All persons in Contractor vehicles are required to show ID Badges at the ID Check Stations.

All vehicles entering the Installation at Post 3 are subject to random vehicle search procedures.

c. Contractor Construction Vehicle Access. Contractors driving any form of vehicle designed to carry tools, equipment, supplies, or materials necessary for the work are required to enter the Installation via Post 4 off of Old York Road (at Normandy Drive). All persons in Contractor Vehicles are required to show ID Badges at the Vehicle Search Area. All vehicles entering the Installation at Post 4 are subject to vehicle search procedures.

d. Contractor Material/Equipment Delivery Access and Escorting. All non-personnel access/deliveries required by the Contractor shall enter the Installation at Post 4. To avoid delays at Post 4, deliveries should be scheduled to arrive after 8:00 AM whenever possible. The Contractor shall adhere to the following procedure for all deliveries (including pick-ups at the site):

i. After being processed by DLA Police in the Post 4 Vehicle Search Area, delivery vehicles are directed to proceed onto the Installation and into the vehicle holding area where they must wait for an authorized (badged) employee of the Contractor to escort them from Post 4 to the Building 5430 site.

ii. The Contractor’s Working Point of Contact (or another employee of the Contractor by formal assignment/designation) is responsible for coordinating all material deliveries and providing all required vehicle escorts.

iii. Upon completion of material delivery, the Contractor is responsible for escorting the delivery vehicle back to Post 4 to exit the Installation.

1.7.4 Contact of a Suspicious Nature.

A. Contractor personnel who have been contacted under suspicious circumstances shall report that contact immediately, either verbally or in writing, to their supervisor who shall report it within two hours to the KO or COR for action. Key contacts for reporting purposes are defined as:

1. Contact with an individual (regardless of nationality) that suggests to the Contractor employee that an intelligence gathering or terrorist organization may have targeted him or her for possible intelligence exploitation.

2. A request by anyone (regardless of nationality) for illegal or unauthorized access to classified or unclassified sensitive information.

3. Contact with a known or suspected intelligence officer from any country.

4. Contact with a foreign diplomatic establishment, whether in the U.S. or abroad, for personal or official reasons. Certain Contractor personnel in positions designated as “sensitive” by the Government may also be required to inform their chain of command in advance of the nature and reason for contacting a foreign diplomatic establishment or travel to countries on the State Department list whose interests’ may be averse to the United States.

B. Additionally, Contractor personnel who have information about activities pertaining to espionage, terrorism, unauthorized technology transfer, sabotage, sedition, subversion, spying, treason, unauthorized release of classified or unclassified controlled information, or unauthorized intrusions into automated information systems shall report that information immediately to the KO or COR for action.

1.8 Environmental Safety and Occupational Health (ESOH).

1.8.1 General. The safety of all Employees, Residents, Contractors, and Visitors at Defense

Distribution Center Susquehanna is considered paramount. The Installation requires strict adherence to established Safety Policies and has adopted the Occupational Safety and Health Act (OSHA) VPP Program as a means of reaching out to its employees to create a safe workplace by providing guidance and Safety Training. The collective goal of the VPP Program is to reduce hazards in the workplace. The Contractor shall comply with all federal, state, DLA, and local environmental, safety, and health laws and regulations. The Contractor shall have a central POC for safety and health related issues. The POC shall be identified in writing to the KO or COR. The Contractor shall ensure employees have safety education and follow the company’s safety plan when engaged in activities involving Government facilities, personnel, or equipment.

A. Contractors, Subcontractors and Personnel Contacts. The Contractor shall furnish a listing of its contact personnel to the COR. The Contact Listing shall include addresses and telephone numbers for use in the event of an emergency. As changes occur and additional information becomes available, the Contractor shall update its Contact Listing and provide a copy to the COR.

B. Safety Communications. The Contractor shall immediately notify the COR of any problems that may affect the work to be performed under this contract, present unsafe or unhealthy conditions and/or a cause or delay in work by Contractor personnel. Government facilities have been inspected for compliance with the OSHA requirements. No hazards have been identified for which workarounds have not been established. Should a hazard be subsequently identified, the Government shall correct OSHA hazards according to base-wide Government developed and approved plans of abatement taking into account safety and health priorities. The fact that no such conditions have been identified does not warrant or guarantee that no possible hazards exists, or that work around procedures will not be necessary or that the facilities as furnished will be adequate to meet the responsibilities of the contractor. Compliance with OSHA and other applicable laws and regulations for the protection of personnel is exclusively the obligation of the Contractor. This includes the requirement for all appropriate safety training as required under OSHA and other applicable laws and regulations. Further, the Government will assume no liability or responsibility for the Contractor’s compliance or noncompliance with such requirements, with the exception of the aforementioned requirement to make corrections according to approved plans of abatement subject to base wide priorities. The Contractor shall comply with all OSHA requirements including providing contractor personnel with personal protective equipment (e.g., safety shoes, goggles, gloves, hardhats, etc.). The Government is not responsible for providing any personal protective equipment to the Contractor or to Contractor personnel.

The Contractor shall maintain safety and health standards consistent with all applicable federal, state, local, and OSHA, fire prevention, and health programs. The Contractor shall report all accidents and incidents, including occupational illnesses and injuries, encountered while performing work under this contract. Reports shall be made to the COR as expeditiously as possible, but not more than one hour following the incident or accident.

C. No Smoking Policy. Smoking is prohibited within and outside of all buildings on the Installation except in designated smoking areas. This policy applies to existing buildings, buildings under construction and buildings under renovation. Discarding tobacco materials other than into designated tobacco receptacles is considered littering and is subject to fines. The KO will identify designated smoking areas.

1.8.2 Damages.

A. General. The Contractor shall take the appropriate protective measures to ensure safe and efficient cleaning of exterior surfaces. The Contractor shall use care to prevent damage to all privately-owned property (e.g., POVs) and Government-owned property, including but not limited to, lawns, plantings, sidewalks, curbs, tire marks, tire ruts any other facility appurtenances.

B. Pre-Work Site Inspection. Prior to the beginning of each Exterior Building and Window Cleaning operation, it is imperative that the COR and the Contractor perform a detailed site inspection such that both the Contractor and the Government have a clear understanding of existing conditions. It is recommended that photographs of any existing damages be taken by the COR and archived for future reference such that they will not be identified as damages resulting from the Contractor’s activities.

All photographs must be vetted by qualified Security personnel in accordance with established procedures.

C. Reporting of Damages. The KO will provide a written list of items found to be damaged and/or lost during the execution of Exterior Building and Window Cleaning Services to the Contractor within five

(5) working days after each event. The list shall include, but is not necessarily limited to exterior building finishes, as well as damage to site improvements including pavements, curbs, shrubs, lawns, etc.

D. Repairs. Except when loss and/or damage arises out of causes beyond the control and without the fault or negligence of the Contractor, the Contractor shall assume full responsibility for any and all items or property lost and/or damaged as a result of the Contractor’s activities required under this contract. The Contractor and the KO or the COR shall visually inspect the damaged item(s). All damages to Government property caused by the negligence of the Contractor’s vehicles, equipment or personnel during the performance of the work shall be repaired by the Contractor or by the Government at the Contractor’s expense, as determined by the KO. If repaired by the Government, any funds due to the Government may be deducted from the Contractor’s payments. The Contractor will be advised in advance of any such deduction. Contractor repair or replacement of the item shall be completed within the time frame specified by the KO.

SECTION C-2: DEFINITIONS, ACRONYMS, and APPLICABLE DOCUMENTS.

2.0 General. The following definitions of the exact issue form a part of this requirement to the extent specified herein. In the event of a conflict between the definitions referenced herein and the contents of this PWS, this PWS shall be considered a superseding requirement. Any final interpretation of standards involving compliance with any applicable regulatory standard, other pertinent Federal/state laws or codified regulations (e.g. OSHA, DLA Issuances) will rest with DLA Distribution Installation Support.

2.1 Definitions and Acronyms. The DoD Dictionary of Military and Associated Terms is available on the

Internet at http://www.dtic.mil/doctrine/dod_dictionary.

2.2 Key Definitions.

A. Contracting Officer (KO). The KO is an employee of the Government designated to enter into and/or administer contracts and make related determinations and findings. This official has the sole authority to issue modifications to the contract, resolve disputes, and to terminate the Contract. If specifications indicate that an individual, other than the KO, will approve or disapprove an action, it is understood that only the KO has authority unless that individual is so designated by the KO in writing. The KO’s decision shall be final. Under no circumstances will “approval” by the KO be interpreted as a release of the Contractor from responsibility to fulfill requirements of the Contract.

B. Contracting Officer Representative (COR). The COR is a Government employee designated by the

KO in the administration of a Contract. The following shall govern the appointment of CORs:

1. The designation of a COR shall be by the KO and shall be in writing by name and position title.

2. A KO’s designation of a COR shall contain specific instructions as to the extent to which the representative may take action for the KO. The COR shall not be given authority to award or modify the Contract, and shall not be given the authority to amend the Contract unless the COR has a KO’s warrant.

C. Contractor. A privately owned company determined by the Government to be properly qualified to execute the work tasks described herein this PWS.

D. Working Point of Contact. A designated representative of the Contractor. This individual shall have Supervisory responsibilities over all of the Contractor’s Personnel working under the contract. The Working Point of Contact shall be fluent (reading, speaking, writing) in the English Language.

http://www.dtic.mil/doctrine/dod_dictionary

E. Contractor Personnel. All Contractor Employees, Subcontractor Employees, or any other person(s) acting for or on behalf of the Contractor to perform work required under this PWS.

F. Regular Working Hours. Regular Working Hours consist of an 8.5-hour period, usually between 0630 and 1630 hours Monday through Friday. Note: Regular Working Hours do not apply to the performance of work required under this PWS. Instead, these hours apply to the majority of employees working at the Installation. This is only provided to the Contractor as general information on daily operations.

G. Measurements. All measurements are approximate and should be field verified by the Contractor and the COR.

H. Exterior Building and Window Cleaning Season. Normally beginning during late Spring each year (around May 1st) and ending during the Fall (early November). The Government reserves the right to assign a specific range of dates to the semi-annual cleaning activities during the Cleaning Season.

The Government will provide a minimum (30) days’ notice of its desire to have a cleaning performed.

SECTION C-3: GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, SYSTEMS, TRAINING,

and SUPPORT SERVICES.

3.0 General. There is no Government furnished property, equipment, systems, training, and support services associated with this Contract.

SECTION C-4: CONTRACTOR FURNISHED MATERIAL, SUPPLIES, EQUIPMENT, TRAINING,

SUPPORT SERVICES, and RESPONSIBILITIES.

4.0 General. The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract. All equipment and materials shall be of acceptable commercial grade to perform services. In general, the Government understands Exterior Building and Window Cleaning Services to include the furnishing of the following labor, equipment, and supplies:

A. Exterior building and window cleaning equipment. The Contractor shall furnish all equipment necessary to ensure exterior building and window cleaning. All equipment used in performance of this PWS shall be in good repair and in compliance with all federal, state and local laws and regulations required for operation. Representative exterior building and window cleaning equipment includes, but is not necessarily limited to Terrain Boom Lift, Terrain Articulating Boom Lift and Scissors Lift. The Contractor shall store its exterior building and window cleaning equipment at a location of its choice off the Government Installation.

B. Licensed, qualified, and certified driver(s) and/or operator(s) required for operation of all equipment necessary for the Exterior Building and Window Cleaning.

C. Supervisors and laborers required to perform a timely, coordinated and efficient operation.

D. Personal Protective Equipment (PPE), as deemed necessary for safe operation of all required equipment during the anticipated weather conditions.

E. Commercial Cleaning Products. Provide weather and rust-resistant containers with sealed lids and building entrance/exit locations indicated on the Site Plan drawing provided.

F. Safety Area Marking Tape or Fence. Provide as deemed necessary to identify any areas of Contractor activity. Weather resistant, portable, easily removable with minimal damage to the existing ground surface.

G. Ground Protection. Provide commercially available products specifically designed to protect the existing ground surface from marks, ruts, etc. which may be caused by the Contractor’s equipment/personnel movements if not otherwise protected.

4.1 Vehicle and Equipment Requirements. The Contractor’s vehicles and accessories required to perform this contract shall be specifically designed for the purpose intended in this Contract. The Contractor’s furnished equipment and vehicles shall be provided in adequate numbers and of appropriate type and size to fulfill the requirements of PWS.

A. The Contractor shall comply with the provisions set forth in the most recent revision of 40 CFR Part

202, for the routine maintenance of vehicles and all equipment required to assure satisfactory performance of exterior building and window cleaning operations.

B. The Contractor shall comply with the provisions set forth in 49 CFR Part 390-397 (available upon request), for motor carrier safety standards.

C. The vehicles furnished by the Contractor shall have the Contractor’s name, address and telephone number clearly visible on both sides of each vehicle.

D. The Contractor shall operate its vehicles in accordance with all Federal, state and Installation traffic regulations and provide registration, licensing and insurance in compliance with all applicable laws, regulations and subject to the terms and conditions of this contract.

E. The Contractor shall supply all fuel, lubricants, and spare parts and provide repair and maintenance necessary to keep its equipment in operating condition.

SECTION C-5: TASK REQUIREMENTS

5.0 Building Description

1. DLA Distribution Headquarters Facility, Building 5430 for DLA Installation Support at Susquehanna is comprised of a central four-story structure and two three-story height wings. Semi-annual exterior cleaning is required for this building. The exterior wall area including wall and window areas is approximately 140,000 sq. ft. (see additional information below). Exterior cleaning of the penthouse screen walls above the fourth floor is not required, but other wall and façade surfaces is. The exterior façade materials consist of neutral colored, precast panels, precast cornices and ribbon windows. Insulated metal panel cladding and cornices are also used as an accent throughout. The building features 21 ft. floor-to-floor height on the ground floor with 12 ft. to 16 ft. high ceilings. Floor heights above the first floor are 15 ft. floor-to-floor with 9 ft. high ceilings. The maximum building height at four stories plus a penthouse and top of the penthouse roof slab is at 83

ft. height.

5.1 Exterior Building and Window Cleaning

A. Contractor shall clean the exterior surfaces, wash and dry exterior window sides on Building 5430.

This shall also include all exterior entry doors and metal and glass storefront-style surrounds at entrances. All foreign matter shall be removed and cleaned from exterior building surfaces, frames, casings, and sills. Windows shall be clear and free of dirt, film, smudges, streaks, paint drips, water and other foreign matter. Cleaning methods and solutions used shall not scratch, discolor, or damage the exterior facade or window finish.

5.1.1 Semi-Annual cleaning services include the following:

A. Exterior Facade: The Contractor shall provide exterior building surface cleaning services to Building 5430. The services shall include complete cleanup of the work area, leaving no debris or cleaning supplies. Cleaning methods and solutions used shall not scratch, discolor, or damage the metal or concrete facade.

B. Exterior Windows and Exterior Entryways: Contractor shall wash and dry exterior window and exterior entryways of Building 5430. This shall also include but not be limited to glass on doors at entrances and exterior glass side panels surrounding the doorway. All foreign matter shall be removed and cleaned from frames, casings, and sills. Windows shall be clear and free of dirt, film, smudges, streaks, paint drips, water and other foreign matter. Cleaning methods and solutions used shall not scratch, discolor, or damage the glass or window finish.

C. Equipment: No Government equipment will be provided. Contractor owned or leased equipment such as lifts shall be free of leaks (oil, fuel, water, hydraulic fluids, or any other substance). The Contracting Officer (KO) can request removal of equipment from the base, at no cost to the Government, if equipment is not clean and in good repair or presents a fire or safety hazard. Maintenance and repair of equipment shall not be performed on Government property.

Building 5430

Exterior Cleaning Areas

Window Area (Square Feet)

Number of Windows

First floor 11,886 237 Second floor 11,121 222 Third floor 12,027 240 Fourth floor 3,731 74

Total area of building exterior walls (including windows) = 137,285 square feet

End of Performance Work Statement