Attachment 1 - PWS.pdf

Performance Work Statement (PWS)

Solid Waste Management Contract for

Collection of Recyclable Materials, Refuse and

Services at

USAG ANSBACH, to include:

Katterbach Heliport Kaserne

Katterbach Housing Area

Bismarck Barracks

Shipton Kaserne

Urlas Community Area

Ansbach Barton Barracks

Ansbach Bleidorn Kaserne

Illesheim Storck Barracks

Oberdachstetten Franken Kaserne

Oberdachstetten Training Area

Table of Contents

1.0 INTRODUCTION…………………………………………………..…………………………4

1.1 Background…………………...…………………………………..……………………4

1.2 Objectives……………………………………………...…………..…………………..4

1.3 Climatic Conditions…………...………………………………..……………………...5

1.4 Facility Access…………...……….………………………………......…….…………5

1.5 Traffic Flow.……………………….………………………………………….…..……5

1.6 Drainage…………………………………………………………………………………5

1.7 Restoration of Landscape Damage……………………………………......………...6

1.8 Dust Suppression……………………………………………………………......…….6

1.9 Utility Location…………………………………………………………………...……..6

1.10 Excavation Permits…………………………..………...………………...…………...6

2.0 REQUIREMENTS……………………………………………….…………………………….6

2.1 Description of Services………………………………………………………………...6

2.2 General Information…………………………………………………………….....…..6

2.3 Emergency Services.…………….………………………………...…….……………9

2.4 Contract Administration and Management...…………………………………….…10

2.5 Work Management

2.6 Demand Maintenance Orders (DMOs)…………………………………………

2.7 Preventive Maintenance Orders (PMOs)………………..…………………………16

2.8 Operations Work Orders (OWOs)……………………..……………………………16

2.9 Project Work Orders (PWOs)……………………………………...………………..16

2.10 Warranty Program……………………………………..……………………………..16

2.11 Technical Document Library Operation……………………………………………17

2.12 Maintain As-Builts…………………………………………………………………….17

2.13 Historic Property or Archeological Site…………………………………………….17

2.14 Security……………………………………,,,……………………………………...…17

2.15 Security Training……………………………………………………………………...18

2.16 Safety……..………………………..………………………….………………………18

2.17 Training, Physical Requirements, or other Expertise Required………………….19

2.18 Environmental Requirements……………………..………………………………...19

2.19 Contingency Plans………………...…………………………….…………………..25

3.0 PERFORMANCE REQUIREMENTS AND STANDARDS………………………………25

3.1 Quality Assurance……………………………..……………………………………..25

3.2 Quality Control Plan……………………………………………………………...…..26

3.3 Customer Feedback Program

4.0 PERFORMANCE TASK REQUIREMENTS……………………………...……………….27

5.0 COMMON LEVELS OF SUPPORT (CLS)……………………………………..………

6.0 DELIVERABLES - PROVIDED AS ATTACHMENT X………………..………………...28

7.0 RELATED DOCUMENTS………..…………………...………….………………………...31

7.1 Definitions and Acronyms……………………………………….......……………...31

7.2 Applicable Directives, Publications…………..……………..………...….………..40

7.3 Technical Exhibit (TE) Index…………….…………………………………….……43

7.4 Government-Furnished Facilities (GFF) and Equipment (GFE)…………………..…….44

7.5 Contractor-Furnished Material (CFM)/Property (CFP)/Equipment (CFE)……….……..46

7.6 U.S. Department of Labor Wage Determination (DOL WD)……….………………..…...47

7.7 System for Award Management (SAM) Service Contract Report (SCR)..…………

1.0 Introduction.

This is a non-personal services contract to provide Recycling and Refuse Collection Services for the USAG ANSBACH, to include Katterbach Heliport, Bismarck Kaserne, Shipton Kaserne and Urlas Community, Barton Barracks, Bleidorn Housing, Storck Barracks Illesheim, and

Oberdachstetten Frankenkaserne. The Government will not exercise any supervision or control over the contract service providers. The Contractor shall perform to the standards specified in this Performance Work Statement (PWS). Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary as defined in this PWS. The

Contractor is responsible for providing of trained man power, and is responsible of all approved and calibrated equipment in accordance with (IAW) safety laws.

1.1 Background.

Refuse and Recycling collection services are required to be in compliance with German waste law and regulations, and to keep a safe environment to avoid health and safety hazards in the USAG Ansbach footprint. Services are required IAW the PWS for collection of industrial waste and recycling materials, and the operation of recycling centers within USAG

Ansbach.

1.2 Objectives.

1.2.1 Work Responsibility. The Contractor shall provide all equipment necessary to perform the services and all work and assume responsibility for planning, programming, administering, managing, and executing all functions necessary to perform services as specified in this

PWS. The Contractor shall conduct work IAW this PWS and all applicable United States

(U.S.), German and local laws and regulations, standards, provisions, and directives to include applicable publications listed in Section 7.2, Applicable Directives, Publications.

1.2.2 Administrative Responsibility. The Contractor shall ensure all related administrative actions to provide services or equipment to perform work such as material requisitioning, Quality Control (QC), financial control, meetings and correspondence. The Contractor shall maintain accurate and complete records, files, and libraries of documents to include all U.S., German, and local regulations, standards, provisions, codes, laws, technical manuals, and manufacturer’s instructions and recommendations that are necessary and related to the functions being performed. The Contractor shall compile historical data, prepare required report, and submit information as specified by the Deliverable List presented in this PWS.

Without additional expense to the Government, the Contractor shall obtain/ensure subcontractors obtain all licenses, and permits required to perform this work under this contract.

The intent is to establish work requirements that are performance-based and results oriented.

This approach is intended to allow the Contractor to determine the best and most cost effective ways to fulfill base operations and their component needs, emphasizing innovation and commercial best practices IAW German Waste Law.

1.3 Climatic Conditions. N/A

1.4 Facility Access.

The Contractor shall ensure to provide employee staff without criminal offenses. In case the staff does not have access or has not received installation passes in the past, the contractor supervisor must accompany them permanently.

1.4.1 Installation Access: Access to U.S. installations and controlled areas is limited to personnel who meet security criteria and are authorized by Host Nation law to work in that country. Failure to submit required information/data and obtain required documentation or clearances in accordance with Army in Europe (AE) Regulation 190-16 (AE Reg 190-16)

Installation Access Control or (AE) Regulation 604-1 for Germany specific contracts, will be grounds for denying access to U.S. installations and controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements. Should anything in this paragraph conflict with AE Reg 190-16 or (AE) Regulation 604-1, the regulation takes precedent.

The Contractor shall be aware of and comply with the requirements associated with Installation

Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements.

The Contractor shall return installation passes to the issuing IACS office when the contract is completed or when a Contractor employee no longer requires access.

AE Reg 190-16 (and AE 190-16-G German translation) can be found on the following website:

http://www.eur.army.mil/aepubs/publications/AER190-16-G.pdf?publisheddate=20170427 http://www.eur.army.mil/aepubs/

This website is part of the IACS clause of the contract.

In addition, the Contractor shall provide the Contracting Officer, via the COR, an Initial

Installation Pass Log within three (3) calendar days after contract award (Deliverable A019).

The log must at a minimum contain the following information: first and last name, date of birth, Identification Card Number, Country of Citizenship and the place of residence of the employee.

The log shall be updated as employees are added or removed. The Updated Installation Pass

Log shall be current and available at any time upon request by the Government and submitted to the COR within five (5) days after any changes to the log (Deliverable A019).

The Contractor shall collect the installation access passes the same day employment of an individual has expired or has been terminated and shall return them to the issuing office within five (5) days after termination, Upon termination or cancellation of this contract, the Contractor shall collect all outstanding installation access passes and return them to the issuing office within five (5) days after any changes to the log (Ref. Deliverables A019).

1.4.2 Common Access Cards (CAC): Reserved

1.4.3 Background Checks: Army in Europe (AE) Regulation 604-1 provides guidance pertaining to background checks for U.S. and Host Nation Contractors.

1.4.4 U.S. Citizen: Reserved

1.4.5 Local Nationals and Third Country Nationals: Reserved

1.4.6 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured IAW the Army Physical

Security Program (AR 190-13).

1.4.7 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel.

1.5 Traffic Flow.

The Contractor shall maintain the free flow of vehicular and pedestrian traffic while conducting pick-up services for refuse and recycling materials.

1.6 Drainage. N/A

1.7 Restoration of Landscape Damage.

Trees or other landscape features, and irrigation systems damaged by the Contractor’s operations shall be restored to the original state at no additional cost to the Government.

1.8 Dust Suppression. N/A

1.9 Utility Location. N/A

1.10 Excavation Permits. N/A

2.0 Requirements

2.1 Description of Services. Reference is made to Attachment 02 – Common Level of

Support – CLS 403, for the specific description of services to be accomplished under this contract respectively Performance Work Statement.

2.1.1 Non-Personal Services.

The personnel rendering the services are not subject - either by the contract’s terms or by the manner of its administration - to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government IAW Federal Acquisition Regulation (FAR) Subpart 37.104, under general contracting authority, and do not require specific statutory authorization.

2.2 General Information.

2.2.1 Transition

The Contractor shall commence all operations required by this PWS as of the first day of the contract period. Therefore, on the initial day of performance, the Contractor shall provide a work force which is fully qualified and capable of performing all work required under this contract.

2.2.2 Period of Performance (PoP).

For planning purposes, the ordering periods are anticipated to be as follows:

BaseYear 01 November 2022 – 31 October 2023

Ordering Period 01 01 November 2023 – 31 October 2024

Ordering Period 02 01 November 2024 – 31 October 2025

Ordering Period 03 01 November 2025 – 31 October 2026

Ordering Period 04 01 November 2026 – 31 October 2027

*52.212-8 Ext. 01 November 2027 - 30 April 2028

(*if exercised)

The official ordering periods will be established at the time of contract award.

2.2.3 Place of Performance and Hours of Operation.

USAG ANSBACH, to include:

Katterbach Heliport Kaserne

Katterbach Housing Area

Bismarck Kaserne

Shipton Kaserne

Urlas Community Area

Ansbach Barton Barracks

Ansbach Bleidorn Kaserne

Illesheim Storck Barracks

Oberdachstetten, Franken Kaserne

Oberdachstetten, Training Area

For regular Pick-Up Services, the Contractor shall conduct business, between the hours of

0600 to 1700 hours , Monday through Friday. Pick-Up services at Schools, shall not performed from 0740–0810 hours and from 1430-1510 hours. Pick-up services at housing areas shall be conducted from 0700-1700 hours, Monday through Friday. Pick-Up services at recycling centers shall be provided thru open hours. A map of all installations within USAG Ansbach will be provided IAW TE-05.

2.2.3.1 Hours of Operation.

The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following:

Government Facility Office Hours: The Government facility office hours are from 0730 through 1600 hours, Monday through Friday, except U.S. Holidays, and local or national

Holidays, identified in paragraph 2.2.3.5, or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings (e. g. COVID-19), and will be communicated by the COR to the Contractor.

The Contractor support hours: The Contractor shall provide pick-up services and manpower for SORTassistant services between the hours of 0600 – 1700 hours, Monday through Friday and on U.S. Holidays, but not on local and national Holidays, and during local or national emergencies, administrative closings, or similar Government directed facility closings.

The Contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

Recycling Center Katterbach Hours: The Contractor shall operate Monday, Wednesday, and Friday, from 0900-1200 hours & 1300-1700 hours; and Tuesday & Thursday, from 1300-

1800 hours, and one (1) Saturday per month from 1000-1500 hours for time frame 01 March through 30 November, of each contract period, IAW the COR by request, subject to change due to increasing/decreasing population within the Ansbach/Katterbach area. The Recycling

Center shall be closed on U.S. Holidays and local or national Holidays, subject to change due to increase/decrease population.

Recycling Center Storck Barracks Illesheim Hours: The Contractor shall operate Monday, Wednesday, and Friday, from 0900-1200 hours & 1300-1800 hours, subject to change due to increasing/decreasing population within Storck Barracks Illesheim. In case U.S. holiday or

Federal holiday falls on Monday or Wednesday, the Recycling Center shall open the next following work day. The Recycling Center shall be closed on U.S. Holidays and local or national Holidays, subject to change due to increase/decrease population.

2.2.3.2 Installation Closures.

When an unforeseen installation closure occurs on a regularly scheduled day of work, the

Contractor shall reschedule the work to be performed the following day unless the following day is a Saturday, Sunday, a recognized U.S. holiday or Federal holiday, and when routine work is not scheduled for that day; or reschedule the work for the next business day following the closure.

2.2.3.3 Inclement Weather Delay.

If the Contractor determines unsafe weather conditions for continued operations, the Contractor shall notify the COR (2) hours prior to curtailing operations due to inclement weather. The

Contractor shall obtain COR approval to resume operations.

2.2.3.4 The Contractor shall coordinate with Department of Public Works (DPW) in preparation for and during emergency operations situations such as inclement weather, flood, active shooter, fire or other emergency situations. The Contractor shall be required to request concurrence from the COR before curtailing work.

2.2.3.5 Federal Holidays.

U.S. Holidays:

Work shall be performed on U.S. Holidays occurring during the normal workweek, unless otherwise directed by the Contracting Officer or contracting officer’s representatives. Contractor is not required to work on U.S. holidays which falls on the same day as the Host Nation holidays.

EXCEPTION: The contractor shall not perform Recycling Center services on U.S. Holidays, subject to change due to increase/decrease population.

U.S. Holidays are:

New Year’s Day, January 1st M.L. King Day 3rd Monday in January

Presidents Day, 3rd Monday in February Memorial Day, last Monday in May

Juneteenth, June 19th Independence Day, July 4th

Labor Day, 1st Monday in September Columbus Day, 2nd Monday in October

Veteran’s Day, November 11th Thanksgiving Day, 4th Thursday in November

Christmas Day, December 25th

Host Nation Holidays:

Work shall not be performed on local Host Nation, and national Holidays occurring during the normal workweek, unless otherwise directed by the Contracting Officer.

Host Nation Holidays are:

New Year’s Day, January 1st Epiphany, January 6th

Good Friday, Varies Easter Monday, Varies

Labor Day, May 1st Ascension Day, Varies

Whit Monday, Varies Corpus Christy, Varies

Assumption Day, August 15th Day of German Unity, October 3rd

All Saints’ Day, November 1st 1st Christmas, December 25th

2nd Christmas, December 26th

2.2.3.6 Travel/Temporary Duty. N/A

2.3 Emergency Services.

2.3.1 Emergency Medical Treatment.

The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO and designated

Government representative/COR on the same day of the incident. The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel.

(Deliverable A001).

2.3.2 Accident Reporting.

The Contractor shall provide a verbal report to the KO and designated Government representative/COR on the same day of the incident. A completed typed original report shall be delivered to the KO and designated Government representative/COR within five (5) business days of occurrence, whenever an accident involving personal injury or Government owned property occurs. (Deliverable A002)

2.4 Contract Administration and Management.

2.4.1 Post Award Conference/Performance Evaluation Meetings.

The Contractor shall attend any post award conference convened by the Contracting Activity or

Contract Administration Office in accordance with FAR Subpart 42.5. The KO, COR and other

Government personnel, as appropriate, may meet periodically with the Contractor to review the

Contractor’s performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor’s performance and the Contractor shall apprise the Government of problems, if any, being experienced shall be at no additional cost to the

Government.

2.4.1.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours. If no post-award conference is conducted, Contractor shall provide all Post-Award deliverables within 10 days after contract award.

2.4.2 The following provides the roles and their respective authority during the performance of the contract:

2.4.2.1 Contracting Officer (KO).

The KO is the only person authorized to make any changes in any of the requirements listed on this PWS; notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change will be considered to have been made without authority and solely at the risk and expense of the Contractor. All contract administration will be effected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviations from the terms and conditions shall be effected without a written modification to the contract, executed by the KO authorizing such changes.

2.4.2.2 Contracting Officer’s Representative (COR).

The KO will appoint a COR during the performance of this requirement. The COR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR will perform IAW the responsibilities and duties identified in the appointment letter.

2.4.2.3 COR Authority.

A letter of designation will be issued to the COR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR, especially with regard to changes in cost, price estimates, or changes in delivery dates. The

COR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order. The COR will approve all submittals and plans required in this PWS.

2.4.2.4 COR or Designated Government Representative Functions.

The COR or designated Government representative shall monitor all technical aspects of the contract and assists in contract administration. The COR or designated Government representative is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government-Furnished Property

(GFP), and provides direction or assistance for site entry requests of Contractor personnel.

2.4.2.4.1 The Contractor shall not in any way represent the United States (U.S.) Government, or that it has the authority to contract or procure supplies for the account of the United States of

America (USA).

2.4.3 Contractor Key Personnel.

The following personnel are considered key personnel by the Government: Project Manager

(PM) or Alternate Project Manager (A/PM) and Recycling Center Operator. The PM or A/PM shall have full authority to act for the Contractor on all Contract matters relating to daily operation of this Contract. The Contractor shall assign an on-site Recycling Center Operator who shall be responsible to conduct overall management coordination and furnish liaison with the Government during regular business hours. The name and contact information of these persons, who shall act for the Contractor along with a Curriculum Vitae (CV) for each of these individuals, shall be provided in writing to the Contracting Officer (KO) and Contracting

Officer’s Representative (COR) no later than five (5) days after contract award. These key personnel shall be available as specified within paragraphs 2.4.3.1 and 2.4.3.2. These individuals designated as key personnel shall be able to understand, speak, read, and write the German and English language (Deliverable A004).

2.4.3.1 Project Manager.

The Contractor shall perform continual management of the functional areas contained in this

PWS and shall provide a Project Manager (PM) and Alternate Project Manager (A/PM). The

Project Manager PM/A/PM shall conduct overall management coordination and shall be the central point of contact (POC) with the Government for performance of all work under this PWS.

The PM/A/PM shall be able to communicate in German and English language. At either the

Post Award conference or within one week of contract award, the Contractor shall submit to the

COR, in writing, the name, title, office, home and mobile telephone number of the Project

Manager. An Alternate Project Manager shall be designated to act for the Project Manager when work is being performed outside of duty hours, or during the Project Manager’s absence.

Both the Project ManagerPM and the Alternate Project ManagerA/PM filling in for the Project

Manager, shall have full authority to act for the Contractor on all Contract matters relating to daily operation of this Contract. The Project Manager and A/PM shall remain available to handle refuse collections during installation closures.The Project Manager, designated as emergency essential, to handle refuse collections during installation closures IAW DFARS 237.76.

Qualification for those key personnel must demonstrate a minimum of five (5) year experience as a Project Manager/Alternate Project Manager. The Project ManagerPM/A/PM shall be reachable during normal duty hours and shall respond within 2 hours after notification. The project ManagerPM/A/PM shall have a minimum of 5 years’ experience in the trade. The

Contractor shall submit no later than 5 days after contract award, the name and qualifications of the Project ManagerPM/A/PM. The Project ManagerPM/A/PM shall be able to speak with sufficient structural accuracy and vocabulary to participate effectively in most formal and informal conversations on practical, social, and professional topics. Also the Project

ManagerPM/A/PM shall be able to read within a normal range of speed and with almost complete comprehension a variety of material on unfamiliar subjects.

2.4.3.2 Recycling Center Operator.

The Recycling Center Operators at USAG Ansbach Kattersbach and USAG Ansbach Illsheim must be able to speak, read, understand and write in the English and German languages to communicate with US Government personnel and/or customers and be available during the hours of operation IAW PWS para. 2.2.3.1. The contractor employee must be able to recognize ammunition, explosives or similar sensitive items and Government property such as parts for U.S. vehicles/helicopter, weapon parts, etc. and reject such items. The contractor employee operating the Recycling Center shall be physically able to lift loads up to 30 kg, carry them up the pedestals to the container opening to throw them into the container, and shall be able to operate an electrical compactor IAW training (Deliverables schedule) and safety regulation.

Government property/accountable items and military items shall not be accepted. A training to identify military items will be provided by Defense Logistic Agency (DLA) to contractor recycling center operators. The operator shall close all lids of containers after duty hours, the operator shall properly maintain control of access gate keys and properly lock the area upon completion of daily duties. The operator must present a customer friendly attitude at all times during the hours of operation. Present an orderly and clean appearance. The operator must be in the possession of a valid certificate of emergency (First Aid) training for accidents. The certificate may not be older than two years. A copy of the certificate shall be submitted to the COR within 30 days after contract award and every two years (Deliverable A016). The operator must have necessary qualification/training to handle and receive household hazardous waste (HHW) items and recyclable waste. The operator shall be able to operate all equipment, tools, or forklift to perform all duties required for the recycling center. The operator shall support the Sort assistant services in the yard in empty of trash bags or empty full containers. By request, the operator shall clean up small bins (120L/240L) with steam cleaner IAW the COR. The contractor shall provide all required equipment and tools to operate, and keep clean the yard. By request, the operator shall provide information flyers to customers, the operator shall post changed open hours on the gate IAW the COR, the operator shall provide Bio bags to single/duplex house residents, the operator shall remind customers to use covid-19 masks, if still required. The operator shall register visitors on list (Covid-19 list and number of customer list). The operator shall provide the lists to the COR not later than the third working day following the report completion for each month.

2.4.4 Contractor Requirements.

2.4.4.1 Qualification Standards. N/A

2.4.4.2 Special Qualifications / Certifications:

Prime Contractor: The Contractor shall be an accredited waste management company according to paragraph 56/57 of the Closed-Cycle Material Management Law (Kreislaufwirtschaftsgesetz KrWG) and paragraph 12-15 “Entsorgungsfachbetriebeverordnung”. The Contractor must provide a valid certificate

“Entsorgungsfachbetrieb” (Special Waste Management Company) with the contractor’s proposal. The

Certifications shall be valid at the time of submission as well as throughout the entire contract period of performance. (Deliverable A005).

2.4.4.3 Contractor Personnel.

Contractor personnel shall act in a professional manner (professionalism implies the proper handling of oneself in the workplace, adhering to regulations / policies, performing the job diligently and conscientiously, fulfilling duties to the best of one’s ability, being punctual, maintaining a businesslike attitude and demeanor, holding oneself to the highest possible standards of character and behavior proper to the field of employment, and presenting a neat, clean appearance). All contractor personnel entering the government installation shall abide by the regulations of the installation. The Government reserves the right to request replacement of any Contractor employees.

2.4.4.4 Contractor Identification.

The Contractor shall ensure that personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees. The Contractor shall ensure all correspondence, reports and documents produced by Contractor are suitably marked as Contractor products or that Contractor participation is disclosed. Contractor owned/leased vehicles and equipment should be identified.

2.4.4.5 Standards of Conduct.

Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure all personnel present a professional appearance while working on the Government installation.

The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement

Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation. The removal of such a person shall not relieve the Contractor of the requirement to provide personnel to perform adequate and timely service.

2.4.4.6 Contractor Hiring Restrictions.

The Contractor shall not hire or sub-contract with off-duty or former Government employees whose employment would result in a conflict with AR 600-50, Standards of Conduct.

2.4.5 Business Relations.

The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the KO corrective action plans, timely identification of issues, and effective management of subcontractors. The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.4.6 Contractor Personnel. N/A

2.4.6.1 Personnel Training

Contractor personnel must be familiar with the local policy for trash management IAW USAG

Ansbach SORT Guide (TE-03). A copy is available at the DPW, Operation & Maintenance

Division, Solid Waste Management Office. The Contractor shall provide following types of employee training applicable to refuse and recycling collection contracts:

2.4.6.1.2 Orientation Training.

Orientation Training covering the topics below shall be started and completed within two (2) weeks prior starting work (Deliverables A006) for Recycling Center operators and for the SORT assistant employees working under this contract. Training requirements shall be completed and submitted to the COR. Certificates of yearly Refresher training done by the contractor shall be submitted to the COR. Orientation training shall include but not be limited of the following topics:

- Separation of Recyclable materials IAW German Waste Law, KrWG, and all local requirements, and IAW the USAG Ansbach SORT Guide (TE-03). Training shall be provided by the contractor.

- Identifying and handling of household hazardous waste and proper separation, training shall be provided by the contractor.

- Identifying of military items to be able to refuse them. Training will be provided by

Defense Logistics Agency personal IAW the COR, within two weeks after contract start.

- Customer Services in Recycling Centers, e. g. to help customers the disposal in the correct containers. Contractor shall train his personal.

- Proper handling of Government furnished equipment, as offices, recycling center locations, and Government provided containers IAW the COR/ACOR.

2.4.6.1.3 Training Records. A copy of all training documents, done by the contractor, shall be provided to the COR and shall be available for inspections. Training Certificates and

Reports (Deliverable A006).

2.4.7 Manual Operations. N/A

2.4.8 Interactive Customer Evaluation (ICE). N/A

2.5 Work Management.

Work requirements and timelines shall include coordination with the COR and DPW, Operation

& Maintenance Division.

2.5.1 Coordination.

As a part of the work scheduling process, the Contractor shall coordinate all work with the DPW, Operation & Maintenance Division POC in charge of the facility or location where the work is to be done.

2.5.2 Work Clearance. N/A

2.5.3 Work Status. N/A

2.5.4 Disposal.

All refuse generated by this Contract shall be legally disposed of, meeting all Federal, State, county guidelines, and IAW German Waste Law and the KrWG, and the USAG Ansbach SORT guide (including disposal of household hazardous materials). Household Hazardous waste materials shall be disposed of IAW applicable Federal, State, and local statutes, and IAW

German Waste Law. Refuse shall be disposed of on a regular basis in order to ensure a neat and orderly appearance of the Contractor's area of responsibility, e. g. Recycling Centers and waste collection areas, and its surrounding areas. Roll-off Containers shall be used for large quantities of waste. Large and bulk items shall be broken down by the Government personnel to maximize the roll off dumpsters’ capacities by request, Contractor shall request such services to the COR/ACOR. The burning of debris, waste material, and other salvageable items is prohibited on the Installation and by German Waste Law. The Contractor may be able to use

Government provided recycling containers as available strictly for recyclable materials accepted by the Recycling Service Contract in effect at the time. All recyclable waste IAW

Attachment 02 - CLS 403 shall be recycled IAW German Waste Law, and KrWG. Any misuse of the recycling containers shall be corrected by the Contractor as directed by the DPW/COR.

2.5.5 Environmental Requirements.

The Contractor shall meet and comply with all Environmental (ENV) Standards and Regulations.

2.5.6 Maintenance of Work Site.

The Contractor’s Recycling Center Operators shall remove from the work area, at the end of each day and completion of the job, all waste, material, and by-products resulting from work performed. After duty hours the Contractor shall close the lids of the container. The Contractor shall return usable material to a designated storage area for reuse. The Contractor shall ensure all job sites are secured during inclement weather to avoid damages or windblown materials.

2.5.6.1 Installation Recycling Program.

The Installation Recycling Program is a resources conservation effort managed and operated by the DPW-O&M and ENV IAW DoD regulations. The Contractor shall comply with all recycling programs and IAW German Waste Law and KrWG.

2.5.6.2 Actions and Delivery.

The Contractor Recycling Center Operators shall be familiar with all duties to operate recycling center, and shall support the USAG Ansbach SORT Assistant in emptying of containers and bags in the respective large collection containers. The Recycling Center Operators shall prepare small recycling bins and equip them with bags and labels for Events and other purposes. The Recycling Center Operators shall clean up recycling bins by request IAW the

COR.

2.6 Demand Maintenance Orders (DMOs). N/A

2.7 Preventive Maintenance Orders (PMOs). N/A

2.8 Operations Work Orders (OWOs). N/A

2.9 Project Work Orders (PWOs). N/A

2.10 Warranty Program. N/A

2.11 Technical Document Library Operation. N/A

2.12 Maintain As-Builts. N/A

2.13 Historic Property or Archaeological Site. N/A

2.14 Security

2.14.1 Access and General Protection/Security Policy and Procedures.

The Contractor and all associated subcontractors employees shall comply with applicable installation, facility, and local security policies and procedures. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by DoD, Headquarters Department of the Army (HQDA), and local policy. The KO/COR will request changes in Contractor security matters or processes if the Force Protection Condition (FPCON) at any individual facility or installation changes.

2.14.2 Rules, regulations, direction, and requirements issued by the Commander apply to the Contractor. The Contractor shall become acquainted with and comply with all

Government regulations as posted, or as required by the KO. Regulations, manuals, and technical documents applicable to this Contract are listed in Section 6.0 of this PWS. Control for classified publications requirements can be located in AR 380-5, Department of The Army

Information Security Program, and secured in a filing type cabinet with a built-in locking device with tumblers and General Services Administration (GSA) approved security container.

2.14.3 Government Vehicles. N/A

2.14.4 Contractor Vehicle Registration.

Contractor and all associated subcontractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures IAW Army Directive 2014-05. The Contractor shall provide all information required for background checks to meet installation access requirements, to be accomplished by the installation Provost Marshall Office, or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes. (Deliverable

A007).

2.15 Security Training.

2.15.1 Anti-Terrorism (AT) Level I Training.

IAW AR 525-13, Antiterrorism, all Contractor employees, including sub-contractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete

Antiterrorism (AT) Level I awareness training within 30 calendar days after contract start date

(Deliverables A008), or effective date of incorporation of the requirement into the contract, whichever applies. The Contractor shall submit certificates of completion for each affected contract employee and subcontractor employee to the designated Government

Representative/COR within 30 calendar days after completion of training by all employees and subcontractor personnel on a recurring annual basis. AT Level I awareness training is available at the following site: http://jko.jten.mil.

2.15.2 iWATCH Training.

The Contractor shall brief the local iWATCH program (training standards provided by the USAG

Bavaria Antiterrorism Officer (ATO) to all of Contractor’s employees and associated subcontractors. This training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the USAG Bavaria Military Communities, Police Department and the COR. The Contractor shall complete the training within 30 calendar days after contract award and within 30 calendar days of new employees commencing performance and send to the designated Government representative/COR via both electronic and paper copy within 30 calendar days of completion. (Deliverable A008)

Training slides can be found on the Army OneSource web site:

https://www.dvidshub.net/video/583923/iwatch-2018 https://www.mepcom.army.mil/Home/Contractors.aspx

2.15.3 Operational Security (OPSEC) Awareness Training.

All Contractor’s employees, including subcontractors, shall complete Level 1 OPSEC training within thirty (30) days of employment under this contract (Deliverable A008). Verification of the training shall be provided to the COR within three (3) days after completion of the training.

OPSEC Level 1 training is available at http://cdse.edu/catalog/elearning/GS130.html.

Contractor personnel must complete refresher training every 12 months (Deliverable A008)

Verification of the training shall be provided to the COR within three (3) days after completion of the training (Deliverable A008).

2.16 Safety.

The Contractor shall safeguard and maintain all Government and Contractor property, as well http://jko.jten.mil/ https://www.dvidshub.net/video/583923/iwatch-2018 https://www.mepcom.army.mil/Home/Contractors.aspx http://cdse.edu/catalog/elearning/GS130.html as provide for the safety and well-being of personnel employed under this contract.

2.16.1 Safety Plan.

The Contractor shall develop and implement a safety plan for its employees. The Contractor shall submit the safety plan to the COR for review and acceptance within 30 business days after contract award. Revisions shall be submitted to the COR five (5) business days prior to the effective date of change. (Deliverable A009).

2.16.2 Occupational Safety and Health (OSHA).

The Contractor shall comply with the Occupational Safety and Health Administration (OSHA) standards and all pertinent provisions 29 CFR Part 1910, Part 1917.152, Part 1915.501-509, and Part 1926 as well as German Federal and State environmental regulations.

2.16.3 Reporting of Fire and Safety Hazards.

The Contractor shall train personnel to recognize fire and safety hazards and encourage personnel in the performance of their duties to report fire and safety hazards and unsafe conditions to the fire department, phone number 09802 83 112 or DSN 112, and to the COR, and their supervisor.

2.17 Training, Physical Requirements, or other Expertise Required. N/A

2.18 Recycled Content Materials and NoN-recyclable Waste: The contractor shall maintain records and submit an annual report of reused, recycled, and non-recycled of each waste stream to the designated Government representative/COR, upon completion of the base year and each option year NLT 30 days after end of each performance period

(Deliverable A013).

2.18.1 Recyclable waste. The contractor shall forward recyclable waste for recycling process or reuse IAW applicable German waste law.

2.18.2 Construction and Demolition (C&D) Waste.

Collected construction and demolition waste generated at the USAG Ansbach, shall be used for reused, recycling, or recovery process if applicable, and all remaining non-contaminated

C&D waste shall be disposed of at permitted off post landfills.

A monthly C&D Waste Report of all C&D materials reused, recycled, recovery process, or landfilled shall be submitted to the designated Government representative/COR with the monthly invoices. (Deliverable A014).

2.18.3 Environmental Compliance.

The Contractor shall comply with all Federal, State, local, and installation environmental laws, rules and plans. The Contractor shall use, store and dispose of all materials, chemicals, and equipment used in the performance of services on the installation IAW industry standards, local, Federal and State laws, and according to manufacturers’ recommendations. The Contractor shall be financially liable for all fines and associated costs for non-compliance with local, Federal and State laws regarding hazardous waste management including but not limited to: hazardous materials spillage, improper handling and transportation and improper waste disposal. The

Contractor shall make all environmental and hazardous material records available upon request from the KO or COR.

The following provides information on Environmental compliance. The Contractor shall ensure that services covered under this contract are performed IAW U.S, German, Department of the

Army, and Garrison Environmental Plans and Requirements. The Contractor shall ensure that any operations will not cause environmental damage. The Contractor shall notify the COR within one (1) hours upon hazardous materials spillage. At the Contractor’s expense, the

Contractor shall be responsible for the prompt and proper cleanup and disposal of non-hazardous or hazardous material spills. The Contractor shall ensure non-hazardous and hazardous material is disposed at an authorized disposal site and IAW host nation waste disposal laws. The Contractor shall notify the COR or A/COR within one (1) hour upon finding improperly disposed hazardous materials, ammunition, or explosives in any recycling centers or refuse containers. (Deliverable A010).

Procedures to be followed in the event of a spill of hazardous substances caused by vehicles or equipment from Contractors working at USAG Ansbach.

Hazardous for Human and Environment.

- Release of hazardous substances (usually Petroleum Oil Lubricant (POL) products) during accidents

- Release of hazardous substances (usually POL products) caused by equipment failure

Protective Measures and Procedures.

Following requirements are to be met to operate a vehicle at USAG Ansbach.

- Valid and appropriate driving-license for the vehicle.

- Valid hazardous cargo driving-license for transportation of hazardous waste.

- Follow the regulations of the Traffic Law (Strassenverkehrsgesetz (StVG), Strassenverkehrs-Ordnung (StVO), Strassenverkehrszulassungs-Ordnung (StVZO), Accord European relative au transport international des marchandises Dangereuses par Route

(ADR)).

- Securing of cargo according to Verein Deutscher Ingenieure (VDI) 2700 and ADR.

- Carry spill equipment (e. g. Absorbent, absorbent pads, etc.).

Procedures when Hazardous Substances are released

- The local U.S. Fire Department (USAG Ansbach, phone number: 09802 83 112 or DSN

112) shall be notified immediately if hazardous substances or operational substances (Diesel, hydraulic fluid, etc.) are released caused by failure of vehicles or construction equipment.

- In addition the German Police shall be notified if quantities released exceed 8 gal (30 ltr) or

110 lbs (50 kg).

- Immediate protective measurements shall be done by the Contractor.

- The necessary spill clean-up will be done by the contractor or its agent.

Emergency Procedures – First Aid

- Secure accident site.

- Inform Local Fire Department and Emergency First Responder.

- Take care of injured persons.

Refueling, Maintenance, Disposal

- During refueling of construction vehicles/equipment appropriate precautions shall be taken to prevent damage of the environment.

- Maintenance of vehicles and construction equipment is approved on paved surfaces

(concrete, asphalt) only.

- Disposal of hazardous Substances or contaminated soil caused by accidents or Contractor’s equipment shall be performed by the Contractor or its representative. A copy of the disposal documents shall be sent to the respective Environmental Office (Bismarck Kaserne, Bldg

5843B).

2.18.4 Sustainable Environmental Management System (SEMS).

Conformance with the Sustainable Environmental Management System (SEMS): In accordance with DOD and IMCOM-E requirements, USAG Ansbach has implemented a Sustainable Environmental Management System (SEMS) to proactively deal with the environmental impacts of its processes, activities and services. All personnel performing work for or on behalf of USAG Ansbach must be aware of and understand the USAG Ansbach Environmental Policy. The goal is to reduce the Garrison’s carbon footprint and to continually improve the protection of the environment. The Garrison is committed to integrate relevant environmental considerations into all their activities, also those performed by contractors.

The Garrison has defined the following significant aspects within the SEMS Policy to focus on by setting objectives and targets:

Product Procurement Air Emissions

Soil and groundwater contamination Spill Management

Energy Consumption Hazardous Waste Generation

Water Consumption Erosion

Environmental Noise Endangered Species Management

Fuel Consumption

In conjunction with SEMS, Contractors and suppliers must abide by the following environmental specifications while working on site as applicable:

General:

Contractors have to be certified and qualified for the work they perform. Respective documentation must be available on site.

Air Emissions:

No open burning of waste materials is permitted.

Work involving ozone depleting…