ATTACHMENT 1 PWS.docx

Solicitation W91QVN-23-R-0030

ATTACHMENT 1 - PERFORMANCE WORK STATEMENT (PWS)

FOR

GROUND MAINTENANCE SERVICE AT USAG HUMPHREYS

1.0 INTRODUCTION. This is a non-personal services contract to provide ground maintenance service. The Government will not exercise any supervision or control over the contract service providers. The Contractor shall perform to the standards specified in this Performance Work Statement (PWS). Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 BACKGROUND. The USAG Humphreys Directorate of Public Works (DPW) plan is to keep and improve the sustainability of existing landscaping condition through grass cutting, weed elimination and vegetation control to provide force protection through controlled growth for obstructed view of entire perimeter and a healthy atmosphere through reduced insect population in Area III.

1.2 OBJECTIVES. The Contractor shall provide ground maintenance service as specified in the performance of this PWS and ensure all works accomplished serviced area presents healthy, clean, neat, and professional appearance in support of mission requirements and healthy environment for users, residents, and visitors to the installation.

The Contractor shall compile historical data, prepare required reports, and submit all information as specified by the Deliverables presented in the contract. The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conform to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract.

The intent is to establish work requirements that are performance-based and results-oriented. The Contractor shall determine the best and most cost-effective ways to fulfill ground maintenance service and their component needs, emphasizing innovation and commercial best practices.

1.3 CLIMATIC CONDITIONS. The average annual rainfall is 53 inches; with the wettest months being July - August. The average annual snowfall is 11 inches, with snowfall expected during the period of December - February. The average frost-free period (growing season) during the year is about 225 days. The first killing frost may be expected about November and the last killing frost generally occurs in February. The average annual maximum and minimum temperatures are approximately 90- and 15-degrees Fahrenheit, respectively. Monthly normal temperatures ranged from a low of 26 degrees in the month of January to a high of 80 degrees in the month of August. Summer temperatures often reach 95 degrees Fahrenheit, while sub-freezing weather is common during the winter months.

1.4 TRAFFIC FLOW. The Contractor shall maintain the free flow of traffic during surfaced area maintenance. The Contractor shall notify the COR, in writing, a minimum of fourteen (14) calendar days in advance of any scheduled closure of streets. Emergency road closures shall be coordinated with the Contracting Officer Representative (COR).

1.5 DRAINAGE. Maintenance work performed under this contract shall not impede drainage.

1.6 RESTORATION OF LANDSCAOE DAMAGE. Trees or other landscape features damaged by the Contractor’s operations shall be restored at no additional cost to the Government. The COR/ACOR will decide the method of restoration for trees or whether damaged trees will be removed.

1.7 DUST SUPPRESSION. The Contractor shall perform dust suppression as directed by the COR/ACOR.

2.0 REQUIREMENTS.

2.1 DESCRIPTION OF SERVICES. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to provide ground maintenance services in USAG Humphreys as defined in this Performance Work Statement (PWS) except for those items specified as government furnished property and services. The Contractor shall perform to the standards in this contract.

2.1.1 NON-PERSONAL SERVICES. The personnel rendering the services are not subject; either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, under general contracting authority, and do not require specific statutory authorization.

2.1.2 GENERAL INFORMATION.

2.1.2.1 PERIOD OF PERFORMANCE (PoP). The PoP consists of one (1) 12 months base period, including one (1) month of phase-in and and four (4) 12 months option periods.

2.1.3 PLACE OF PERFORMANCE AND HOURS OF OPERATION

2.1.3.1 PLACE OF PERFORMANCE. The work to be performed under this contract will be performed at the locations listed below. The specific location is listed in Technical Exhibit (TE). During the life of the contract, service area may be increased or decreased.

· Camp Humphreys: Paengseong-eup, Pyeongtaek-si (평택시 팽성읍)

· High Point Remote Signal Site: Cheonan-si, Heuksongsan (천안시 흑성산)

· Richmond Remote Signal Site: Daejeon-si, Sikchangsan (대전시 식장산)

· Camp Ames Ammo: Daejeon-si, Sintanjin (대전시 신탄진)

· Army Depot (AD) #3: Cheonan-si, Sunghwan (천안시 성환읍)

· Bayonne Remote Signal Site: Yongin-si, Yangj (용인시 양지)

· Special Operations Command Korea (SOCKOR)/39th SF Det: Gyonggi-do, Icheon-si (경기도 이천시)

· Railroad Transportation Office (RTO): Pyeongtaek Station (평택역)

· Camp Yongin: Yongin-si, Cheoin-gu (용인시 처인구)`

2.1.3.2 HOURS OF OPERATION. The Government's regular (normal) hours are from 0800 – 1700 hours, Monday through Friday except ROK holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall conduct business during regular hours.

2.1.4 HOLIDAYS

. The Contractor’s performance shall not be required on the ROK holidays listed below.

01 January (New Year’s Day) 31 December, 1 and 2 January on the Lunar Calendar (Lunar New Year’s Day) 01 March (Independence Movement Day) 1 May (Labor Day) 05 May (Children's Day) 08 April on the Lunar Calendar (Buddha's Birthday) 06 June (Memorial Day) 15 August (Liberation Day) 15 and 16 August on the Lunar Calendar (Chu-Sok) 03 October (National Foundation Day) 09 October (Hangul Day) 25 December (Christmas Day)

2.1.4.1 Prior to performance of services outside the locally established hours of operation, the Contractor shall obtain approval from the COR. The Contract Manager shall be available after normal hours to serve as the central point of contact for Contractor operations. The Contractor shall maintain workforces as all times not to make interruption for the performance of the works defined within this PWS. Contractor personnel shall not be scheduled for overtime work.

2.1.4.2 Installation Closures. When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall:

a. Reschedule the work to be performed the following day unless the following day is a Sunday, a legal ROK holiday, and when routine work is not scheduled for that day; or

b. Reschedule the work on any day mutually satisfactory between the COR.

2.1.4.3 Inclement Weather Delay. If the Contractor determines unsafe weather conditions for continued operations, then the Contractor shall notify the COR if inclement weather suspends operations within two (2) hours. The Contractor shall resume operations with COR approval.

2.1.5 EMERGENCY SERVICES. N/A

2.1.6

2.1.6.1 The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO or COR/ACOR immediately, not later than (NLT) two (2) hours of the incident.

2.1.6.2 The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel.

2.1.6 CONTRACT ADMINISTRATION AND MANAGEMENT.

2.1.6.1 Post Award Conference/Performance Evaluation Meetings. The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW FAR Subpart 42.5. The COR will meet quarterly with the Contractor to review the Contractor's performance. Written minutes of meetings will be recorded by the Government and signed by both the Contract Manager and the COR. The written minutes will be distributed within five (5) workdays after the meeting. If the Contractor does not concur with any portion of the minutes, recorded by the Government, the non-concurrence shall be provided in writing to the COR within two (2) calendar days following receipt of the minutes.

2.1.6.2 Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor.

2.1.6.3 The following provides the roles and their respective authority during the performance of the contract:

2.1.6.3.1 Contracting Officer (KO). The KO is the only person authorized to direct changes in any of the requirements under this contract, and, notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change shall be considered to have been made without authority and solely at the risk of the Contractor. All contract administration will be effected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviation from the terms and conditions shall be affected, without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

2.1.6.3.2 Contracting Officer’s Representative (COR). The KO will appoint a COR during the performance of this contract. Additional Government personnel may be assigned to assist in contract oversight IAW AR 70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as COR or ACOR, and shall be trained and appointed IAW DoDI 5000.72, DoD Standard for Contracting Officer’s Representative (COR) Certification and DFARS 201.602-2. The ACOR will serve as on-site representatives of the COR in performance of actual contract surveillance, if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR. The COR/ACOR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR/ACOR will perform IAW the responsibilities and duties identified in the appointment letter.

2.1.6.3.2.1 COR Authority. A letter of designation will be issued to the COR/ACOR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR/ACOR, especially with regard to changes in cost, price estimates, or changes in delivery dates. The COR/ACOR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.

2.1.7 COR/ACOR FUNCTIONS. The COR/ACOR monitors all technical aspects of the contract and assists in contract administration. The COR/ACOR is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government-Furnished Property, and coordinate site entry of Contractor personnel.

2.1.8 SUBCONTRACT MANAGEMENT. If the Contractor subcontracts all or part of the work to be executed within this contract, the Contractor (Prime) has total responsibility of subcontractor’s performance, and the U.S. Government will not supervise subcontractor. The contract is with the prime Contractor and the U.S. Government and will be administered and executed as such.

2.1.9 CONTRACTOR EMPLOYEES AND QUALIFICATION.

2.1.9.1. Key Personnel. The Contract Manager is considered as key personnel by the Government. The Contractor shall notify any changes in Key Personnel in writing to the COR and KO before the changes become effective. Upon notification of a vacancy of Key Personnel, the Contractor has up to 15 calendar days to fill the position with an individual that meet or exceeds the license and experience requirements for that key position.

2.1.9.1.1 Contract Manager (CM). The Contractor shall provide a Contract Manager who is responsible for the performance of the work. The Contract Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract. During normal duty hours, the CM shall respond within one (1) hour from the time notified by the COR to meet on the installation at the location specified by the COR. After duty hours and weekends, the CM shall respond within two (2) hours from the time notified by the COR to meet on the installation at the location specified by the COR.

The Contract Manager shall have at least two (2) years of experience as a Contract Manager in grass cutting service. The Contract Manager shall be able to understand, speak, read, and write the English language.

2.1.9.2 Contractor Identification. The Contractor shall ensure all personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees. The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed.

2.1.9.2.1 Standards of Conduct. Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure all personnel present a professional appearance while working on the Government installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation.

2.1.10 CONTRACTOR HIRING RESTRICTIONS. The Contractor shall not hire or sub-contract with off duty or former Government employees whose employment would result in a conflict with AR 600-50, Standards of Conduct.

2.1.11 BUSINESS RELATIONS

. The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the COR/ACOR corrective action plans, timely identification of issues, and effective management of subcontractors within two (2) days or at a mutually agreed upon date. The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.2 SPECIAL REQUIREMENTS

2.2.1 SECURITY.

2.2.1.1 Access and General Protection/Security Policy and Procedures. The Contractor and all associated subcontractors’ employees shall comply with applicable installation, facility, and local security policies and procedures. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by Department of Defense (DOD), Headquarters Department of the Army (HQDA), and local policy. The COR/ACOR will request changes in Contractor security matters or processes if the Force Protection Condition (FPCON) at any individual facility or installation changes.

2.2.1.2 Motor Vehicle Operators. Contractor’s personnel, whose tasks involve operation of any vehicles, shall possess a valid driver’s license, certificates, and permits applicable for the type and class of vehicle being operated.

2.2.1.3 Contractor Vehicle Registration

. The Contractor shall submit a list of all Contractor-owned or operated vehicles and trailers operating on the installation to the COR within five (5) working days after phase-in is started. Evidence of vehicle ownership and vehicle liability insurance must be presented upon application of vehicle registration.

2.2.1.4 The Contractor shall provide all employee information required for background checks to the COR within five (5) working days after phase-in is started to meet installation access requirements, to be accomplished by the installation Provost Marshall Office, Director of Emergency Services, or Security Office.

2.2.2 ANTITERRORISM (AT).

2.2.2.1 iWATCH Training. The Contractor shall brief the local iWATCH program (training standards provided by the RA’s Anti-Terrorism Officer (ATO)) to all of the Contractor’s employees and associated subcontractors. This training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR/ACOR. The Contractor shall complete the training and provide a copy of certificate e to the COR within thirty (30) calendar days after phase-in is started and within five (5) calendar days of new employees commencing performance.

2.2.2.2 AT Level I Training: This standard language is for Contractor employees with an area of performance within an Army controlled installation, facility, or area. All Contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training and provide a copy of certificate to the COR within thirty (30) calendar days after full performance started and within five (5) calendar days of new employees commencing performance. AT level I awareness training is available at the following website: https://jkodirect.jten.mil/pdf/atl1/launch.html.

2.2.2.3 OPERATIONS SECURITY (OPSEC): Contractor and all associated sub-contractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III), Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), and all other applicable background checking processing in accordance with (IAW) the United States Forces Korea (USFK) Military Police Installation Access Control Regulation

2.2.3.3 Accident investigations, reports, and logs: The safety plan shall include a copy of the Contractor’s accident investigation reporting format, and logs. Report all accidents as soon as possible but not more than two (2) hours of accident occurrence to the COR. The Contractor shall thoroughly investigate the accident and submit the findings of the investigation along with appropriate corrective actions to the COR in the accident investigation reporting format as soon as possible but no later than five (5) working days following the accident. Implement corrective actions as soon as reasonably possible. The accident investigation reporting format shall include at a minimum.

a. Contract number and contract name/description

b. Name of Contractor

c. Date/Time of accident

d. Date report was completed.

e. Detail description of events that lead to the accident

f. Root cause of accident

g. Corrective action(s) to prevent recurrence.

The following require immediate accident notification and written accident report

a. A fatality

b. A permanent total or permanent partial disability

c. The hospitalization of three or more people resulting from a single occurrence.

d. Property damage of $200 or more

The Contractor shall immediately correct all safety deficiencies upon notification of the deficiencies by the COR/Alternate Contracting Officer’s Representative (ACOR)/ Quality Assurance Representative (QAR) and shall notify the COR of the corrective action to be taken.

2.2.4 TRAINING, PHYSICAL REQUIREMENTS, OR OTHER EXPERTISE REQUIRED.

2.2.5.1 Environmental Compliance. The Contractor shall comply with all Federal, local, and installation environmental laws, rules, plans, and policies. The Contractor shall use and store all materials, chemicals, and equipment used in the performance of services on the installation IAW with industry standards, local, and Federal laws, and according to manufactures' recommendations. The Contractor shall be financially responsible for all fines and associated costs for hazardous waste management, transportation, and disposal of waste due to the Contractor's non-compliance. The Contractor shall submit Safety Data Sheets (SDS) for approval on all materials, five (5) days before delivery of the material, to the COR/ACOR. The Contractor shall provide upon request from the COR/ACOR all required data to meet environmental-mandated reporting requirements (e.g., air emission data, hazardous material storage/usage, herbicide/pesticide usage, solid/hazardous waste generation). The Contractor shall provide data to meet reporting deadlines and during compliance inspections upon request from the COR/ACOR.

2.2.5.2 Spill Plan. The Contractor shall notify the COR/ACOR within one (1) hour, if the Contractor spills or releases any hazardous substances, i.e., substances listed in 40 CFR 302, Designation, Reportable Quantities, and Notification. The Contractor shall submit a Spill Plan to the COR for approval within thirty (30) days after full performance started IAW Spill Prevention Control and Countermeasure Plan.

3.0 PERFORMANCE REQUIREMENTS AND STANDARDS.

3.1 HIGH LEVEL OBJECTIVES (HLO).

3.1.1 PERFORMANCE TASK REQUIREMENTS, STANDARDS AND ACCEPTABLE QUALITY LEVELS (AQLs).

3.1.1.1 Damage Caused by Contractor. Damages caused by Contractor employees shall be repaired at no cost to the Government. The Contractor shall notify the COR/ACOR and return the damaged area to its previous condition. The Contractor shall furnish all labor, materials, and equipment to perform the repair work including cultivating and applying seed, sprigging, or placing sod. The Contractor shall maintain all turf repair work to ensure successful growth.

3.1.1.1.1 Damage Report. The Contractor shall submit a monthly damage report to the COR/ACOR that annotates the damage, corrective action, and date corrected.

3.2 TRANSITION (PHASE IN/PHASE OUT).

3.2.1 PHASE IN. This requirement includes one (1) month phase-in period from 01 April 2023 through 30 April 2023. The Contractor shall meet all requirements IAW the phase-in schedule and shall meet periodically with the COR to assess progress. The Contractor shall perform contract requirements the first day of contract full performance. Prior to the start of performance, the Contractor shall submit to the COR, in writing, a list of all employees who will perform under this contract. The list shall include the full name of each employee and his/her position. In the event the incumbent is awarded the contract, phase in cost will not be allowed. During this time, the Contractor's management personnel will be permitted to observe any on-going operations, as coordinated by the COR. During the phase-in period, the Contractor shall, at a minimum, accomplish the following tasks during the phase-in period.

3.2.1.1 The summary table of Phase-In schedule.

3.2.1.1.1 The Phase in meeting may be conducted several times during the phase in period for pre-performance orientation and on-site survey.

3.2.1.1.2 Ensure that Phase-in operation does not interfere with Government performance of essential services. In case of delay on task, the Contractor shall submit the written documents to explain the reason to the COR within five (5) working days prior to due date of tasks listed in summary of Phase-In schedule.

3.2.2 PHASE OUT. The Contractor shall participate in the phase out transition conference and follow-on meetings to provide all documentation generated during this contract to the new Contractor. The Contractor may conduct joint site survey with the COR and the new Contractor. The schedule of conference, meeting and site survey will be determined through coordination between the COR and the Contractor.

3.2.2.1 The Contractor shall turn in pass/ID cards, keys, badges, and all items provided by Government.

4.0 PERFORMANCE REQUIREMENTS SUMMARY (PRS) MATRIX. The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

Non-conforming services will result in Non-Conforming Reports issued and a potential negative CPARS narrative.

Non-conforming services will result in Non-Conforming Reports issued and a potential negative CPARS narrative.

4. The Contractor shall provide services IAW PWS, para. 9.3.

Non-conforming services will result in Non-Conforming Reports issued and a potential negative CPARS narrative.

5. The Contractor shall provide services IAW PWS, para. 9.6.1.1/9.6.2.1/9.6.3.1/9.6.4.1/9.6.5.1.

Non-conforming services will result in Non-Conforming Reports issued and a potential negative CPARS narrative.

6. The Contractor shall provide services IAW PWS, para. 9.6.1.2/9.6.2.2/9.6.3.2/9.6.4.2/9.6.5.2.

Non-conforming services will result in Non-Conforming Reports issued and a potential negative CPARS narrative.

7. The Contractor shall provide services IAW PWS, para. 9.6.1.3/9.6.2.3/9.6.3.3/9.6.4.3/9.6.5.3.

Non-conforming services will result in Non-Conforming Reports issued and a potential negative CPARS narrative.

8. The Contractor shall provide services IAW PWS, para. 9.6.1.4/9.6.2.4/9.6.3.4/9.6.4.4/9.6.5.4.

Non-conforming services will result in Non-Conforming Reports issued and a potential negative CPARS narrative.

9. The Contractor shall provide services IAW PWS, para. 9.6.4.

Non-conforming services will result in Non-Conforming Reports issued and a potential negative CPARS narrative.

10. The Contractor shall provide services IAW PWS, para. 9.7.5

Non-conforming services will result in Non-Conforming Reports issued and a potential negative CPARS narrative.

4.1 Quality Assurance

. The Government will evaluate the Contractor’s performance under the contract IAW the Government’s Quality Assurance Surveillance Plan (QASP). QASPs are considered to be "living documents," dynamic, adaptable, and subject to modification based on Contractor performance surveillance results. The QASP is not part of the PWS and will not be issued with the solicitation. The QASP focuses on the procedures and processes the Government will implement to assure the Contractor is performing IAW the performance standards within the PWS. The Government plan defines the criteria of how the Contractor’s performance will be evaluated, the frequency of surveillance, and the items to be inspected. Although the Government will develop a QASP, Government surveillance of Contractor performance is not limited to the QASP, or the performance objectives, outlined in the Performance Requirements Summary (PRS). The Government retains the right to evaluate all services required by the contract. The Government will perform inspections and tests in a manner that will not unduly delay the work. If any of the services performed do not conform to contract requirements, the Contractor shall perform the services again at no additional cost to the Government.

4.2 Quality Control Plan (QCP)

. Quality control is the responsibility of the Contractor. The Contractor shall develop, implement, and maintain an effective quality control program which shall be documented in a QCP to ensure services are performed IAW this PWS. The Contractor shall develop and implement procedures to identify and prevent the recurrence of defective services. The Contractor’s QCP is the means by which they assure themselves that the work conforms to contract requirements. The basic principle of the plan is that the Contractor is responsible for quality control. The QCP shall be constructed in such a manner that each CLS service can be extracted and used for that function only and not contain extraneous information. The Contractor's QCP shall include a separate section, which addresses the Contractor's method of managing quality of work. The QCP shall include a description of the inspection system to address services listed in this PWS, and a description of the methods to be used for identifying and preventing defects in the quality of services performed. The plan shall include a description of the Contractor’s inspection system to include specifics as to areas to be inspected on a scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the Contractor’s inspectors. No lead person or first line supervisor shall be considered a Quality Control Inspector. The Contractor shall develop, maintain, and submit a QCP to the KO/COR for acceptance within thirty (30) calendar days after phase-in start. The Contractor shall submit any proposed changes in the QCP to the KO/COR for written approval five (5) working days prior to implementation.

5.0 COMMON LEVELS OF SERVICE (CLS)

The Contractor shall provide overall management, supervision, personnel, labor, generalized or specialized equipment necessary to maintain, repair, operate, and perform all the CLS functions of the Base Operations specified below. This shall be done IAW all the terms, conditions, general and special provisions, specifications, drawings, attachments, and exhibits contained herein or incorporated by reference.

The Contractor shall ensure that all work meets or exceeds the specifications for the listed CLS.

6.0 DELIVERABLES

A001 (PWS, para. 2.1.5.1) Accident Requiring Emergency Medical Treatment

A002 (PWS, para. 4.2) Quality Control Plan

Initial: Within thirty (30) days after phase-in start

Updates: All QCP updates shall be accepted by the KO

KO/COR

A003 (PWS, para. 2.2.2.1) iWATCH Training Initial: Within thirty (30) days after phase-in start.

New Employee: Five (5) Calendar days of new employees commencing performance.

COR/ACOR

A004 (PWS, para. 2.2.2.2) AT Level I Training Initial: Within thirty (30) days after contract start date

New Employee: Five (5) Calendar days of new employees commencing performance.

COR/ACOR

A005 (PWS, para. 2.2.3.1) Safety Plan

Review and Acceptance: Within ten (10) days after phase-in start

Revisions: Five (5) calendar days prior to effective date of change.

KO/COR

A006 (PWS, para. 3.1.1.1.1) Damage Report

COR/ACOR

A007 (PWS, para. 2.2.1.3) Contractor Vehicles Registration – Provide list of Contractor-owned or operated vehicles

MS Word

COR/ACOR

A008 (PWS, para. 2.2.1.4) All employee information for background checks

MS Word

COR/ACOR

7.0 RELATED DOCUMENTS.

7.1 DEFINITIONS AND ACRONYMS

7.1.1 DEFINITIONS.

7.1.1.1 Acceptable Quality Level (AQL). The AQL is the maximum percent defective (or the number of defects per hundred units) for the purposes of sampling inspection can be considered satisfactory.

7.1.1.2 Alternate Contracting Officer’s Representative (ACOR). An employee of the U.S. Government provided by the RA and appointed by the KO to provide support to CORs in monitoring and documenting the Contractor’s performance. These alternate surveillance support personnel will serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR.

7.1.1.3 Contract Administrator (CA). The official Government representative delegated authority by the KO to administer a contract. This individual, normally working in an appropriate contracting or procurement career field, advises on all technical contractual matters.

7.1.1.4 Contract Discrepancy. A failure of the Contractor to perform IAW contract requirements and specifications, e.g., a failure of the Contractor to provide, or provide on time, the required contract products, or services; or it may result because delivered products or services do not meet specific contract requirements.

7.1.1.5 Contract Discrepancy Report (CDR). A report used to document other than satisfactory Contractor performance. The CDR requires the Contractor to explain, in writing, why performance is other than satisfactory; how performance shall be returned to satisfactory levels; and how recurrence of the problem shall be prevented in the future.

7.1.1.6 Contractor. A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

7.1.1.7 Contracting Officer (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

7.1.1.8 Contracting Officer’s Representative (COR). An employee of the U.S. Government appointed by the KO to help administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

7.1.1.9 Debris. Includes, but is not limited to, paper, cans, bottles, cigarette butts, cardboard, plastic, limbs and branches, pine straw and pine cones, leaves, rocks, and other similar items.

7.1.1.10 Defective Service. A service output that does not meet the standard of performance associated with the PWS.

7.1.1.11 Deliverable. Anything that can be delivered; can include non-manufactured things, such as meeting minutes or reports.

7.1.1.12 Equipment. A tangible item that is functionally complete for its intended purpose, durable, nonexpendable, and needed for the performance of a contract. Equipment is not intended for sale and does not ordinarily lose its identity or become a component part of another article, when put into use. Equipment does not include material, real property, special test equipment or special tooling.

7.1.1.13 Government Property. All property owned or leased by the Government. Government property includes both Government-furnished property and Government purchased Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

7.1.1.14 Grass Cutting. Grass cutting includes cutting and trimming, within the designated area, all grasses, weeds, and other vegetation which is one inch or less in diameter (at ground level).

7.1.1.15 Key Personnel. Contractor personnel evaluated in a source selection process and are used in the performance of a contract. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons who are listed in the proposal. The prime Contractor is responsible for performance of all subcontractors.

7.1.1.16 Loss of Government Property. Unintended, unforeseen, or accidental loss, damage, or destruction of Government property that reduces the Government’s expected economic benefits of the property. Loss of Government property does not include occurrences such as purposeful destructive testing, obsolescence, normal wear and tear, or manufacturing defects. Loss of Government property includes, but is not limited to:

a. Items that cannot be found after a reasonable search,

b. Theft,

c. Damage resulting in unexpected harm to property requiring repair to restore the item to usable condition, or

d. Destruction resulting from incidents that render the item useless for its intended purpose or beyond economical repair.

7.1.1.17 Material. Property that is consumed or expended during the performance of a contract, component parts of a higher assembly, or items that lose their individual identity through incorporation into an end-item. Material does not include equipment, special tooling, and special test equipment or real property.

7.1.1.18 Non-Personal Services. The personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government IAW FAR 37.104, under general contracting authority, and do not require specific statutory authorization.

7.1.1.19 Performance Requirements Summary (PRS). Identifies the key service outputs of the contract that will be evaluated by the Government to ensure contract performance standards are met by the Contractor (other services may also be inspected under the authority of the Inspection of Service Clause).

7.1.1.20 Physical Security. Actions that prevent the loss or damage of Government property.

7.1.1.21 Plant. A living organism, of the kind exemplified by trees, shrubs, herbs, grasses, ferns, and mosses, typically growing in a permanent site, absorbing water and inorganic substances through its roots.

7.1.1.22 Property. All tangible property, both real and personal.

7.1.1.23 Provide. To furnish, as in Government-furnished property, or to acquire, as in Contractor-acquired property.

7.1.1.24 Pruning. Pruning is selectively removing unwanted growth to make a plant or tree grow or respond in a desired manner. Pruning differs from "shearing". Pruning involves selection and judgment. "Shearing" means clipping all growth on a plant at a uniform distance and shape.

7.1.1.25 Quality Assurance (QA). Verification that services being performed by the Contractor are IAW acceptable standards.

7.1.1.26 Quality Assurance Evaluator (QAE). A Government representative responsible for performing surveillance and inspection of Contractor performance.

7.1.1.27 Quality Assurance Surveillance Plan (QASP). An organized document written by the Government specifying the surveillance methodology used for surveillance of Contractor performance.

7.1.1.28 Quality Control. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

7.1.1.29 Refuse. All garbage, ashes, debris, trash, rubbish, and items intended for disposal that are generated in conjunction with the activities in the areas covered in this contract. Items excluded are explosives, incendiary waste, hazardous waste, and pathological waste resulting from medical and radiological processes.

7.1.1.30 Sampling. A sample consists of one or more service outputs drawn from a lot IAW random sampling procedures to be evaluated by Government personnel.

7.1.1.31 Service/Maintain. These words are interchangeable.

7.1.1.32 Shrub. A woody plant with several perennial stems. It will usually have a height less of than 13 feet and stems no more than about three (3) inches in diameter.

7.1.1.33 Standard. A measure of comparison; an acceptability criterion; a benchmark or yardstick against which a service will be measured.

7.1.1.34 Subcontractor. One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

7.1.1.35 Tree. A woody plant having one erect perennial stem (trunk), at least three inches in diameter, at a point 4-1/2 feet above the ground, a definitely formed crown of foliage, and mature height of at least 13 feet.

7.1.1.36 Trimming. Cutting of grass and other vegetation around grounds obstacles that prevent mowing.

7.1.1.37 Unit Acquisition Cost.

a. For Government-furnished property, the dollar value assigned by the Government and identified in the contract; and

b. For Contractor-acquired property, the cost derived from the Contractor’s records that reflect consistently applied generally accepted accounting principles.

7.1.1.38 Wide Area Work Flow (WAWF). A secure web-based system for electronic invoicing, receipt, and acceptance. WAWF allows Government vendors to submit and track invoices and receipt or acceptance documents over the web allowing Government personnel to process those invoices in a real-time, paperless environment.

7.1.1.39 Work Day. The number of hours per day the Contractor provides services IAW the contract.

7.1.1.40 Work Week. Monday through Friday, unless specified otherwise.

7.1.2 ACRONYMS.

GFP Government-Furnished Property

7.1 APPLICABLES DIRECTIVES, PUBLICATIONS.

ACC PAM 70-1 Interim Army Contracting Command – Contracting Officer’s Representative Policy Guide

AR 190-5 Motor Vehicles Traffic Supervision

AR 200-1 Environmental Protection and Enhancement

AR 385-10 Army Safety Program

AR 385-40 Army Accident Investigation and Reporting

29 CFR Part 1910 Occupational Safety and Health Standards

DA PAM 385-40 Army Accident Investigations and Reporting

EM38511 Safety and Health Requirements Manual

7.2 LIST OF ATTACHMENT.

Technical Exhibit 01 – Ground Map for Improved Areas Technical Exhibit 02 – Ground Map for Semi-Improved Areas Technical Exhibit 03 – Ground Map for Unimproved Areas…