Attachment 1 - PWS.docx

VC-25A (B747-200/400/8)

Pilot and Flight Engineer Training

Performance Work Statement

17 February 2022

Headquarters Air Mobility Command (HQ AMC)

Directorate of Operations (AMC/A3)

Flight Operations Division (AMC/A3T)

Airlift Training Branch (AMC/A3TA)

1. DESCRIPTION OF SERVICES

1.1. BACKGROUND. The VC-25A is a highly modified derivative of the Boeing 747-200 airliner to support presidential airlift. Air Mobility Command (AMC) acquires pilot and flight engineer simulator training from civilian flight training centers.

1.2. SCOPE. Required training includes contractor provided classroom and simulator training for the following courses: B747-200 Initial Qualification Pilot and Flight Engineer Training, B747-200 Refresher Pilot and Flight Engineer Training, B747-200 simulator time, and B747-400 simulator time. Training shall be conducted at the contractor’s facility in a Federal Aviation Administration (FAA) approved training center by FAA approved instructors. To be considered qualified, each contractor must possess an applicable training program approved under Title 14, Code of Federal Regulations (14 CFR) Part 121, or a training course approved under 14 CFR Part 142. Training shall be conducted at the contractor’s facility. Contractor’s training capability shall include 747-200 and 747-400 aircraft.

1.3. SPECIFIC SUPPORT SERVICES.

1.3.1. VC-25 (747-200) Initial Pilot/Flight Engineer Training. The contractor shall conduct VC-25 (747-200) Initial Pilot/Flight Engineer Training. The training class will normally consist of two pilots and one flight engineer per class, with an estimated 1 class required each year. The contractor shall provide a syllabus in contractor format (utilizing US Air Force publications in paragraph 3 to the maximum extent possible) to each student at the beginning of each class identifying the curriculum and the plan that will be used to enable the pilots to obtain an Airline Transport Pilot (ATP) rating or Type certification and the flight engineers to receive a Flight Engineer (FE) rating. Initial training shall be to the standard that the pilots may receive an ATP Rating/Type Certification (as applicable) and the flight engineers may receive an FE practical rating. The contractor shall provide an FAA examiner (or designee) to administer the ATP rating/Type certification. The individual student is responsible for any FAA prerequisites. If the ATP/FE option is not utilized, simulator time scheduled for FAA evaluation shall be devoted to proficiency maneuvers. The contractor shall also provide other handouts as deemed appropriate by the contractor for training purposes. Initial Pilot/Flight Engineer Training shall be completed within 30 calendar days with a maximum of six consecutive training days, followed by a day off. During initial training, US Air Force aircraft procedures and checklists shall be used to the maximum extent possible. Contractor training materials may be used in the absence of suitable USAF training materials.

1.3.2. VC-25 (747-200) Refresher Pilot/Flight Engineer Training. The contractor shall conduct VC-25 (747-200) Pilot/Flight Engineer Refresher Training. The training class will normally consist of two pilots and one or two flight engineers per class, with an estimate of 12 refresher classes per year. The contractor shall provide a syllabus in contractor format at the beginning of each class identifying the curriculum and the plan that will be used for the pilots and flight engineers to receive Single Visit Training (SVT) equivalent training. The contractor shall also provide other handouts as deemed appropriate by the contractor for training purposes. Pilot/Flight Engineer Refresher Simulator Training shall be completed within a total number of four consecutive days. During refresher training, US Air Force aircraft procedures shall be used. The contractor shall provide a check ride during simulator period number two, if requested.

1.3.3. VC-25 (747-200) Simulator time. Simulator time shall require a fully operational simulator, a contractor provided FAA qualified pilot instructor/operator, and, as applicable, a contractor provided FAA qualified flight engineer instructor. Specific events shall be identified and pre-coordinated with the contractor by the Presidential Airlift Group (PAG) or Contracting Officer Representative (COR), and may be used to support unique pilot, flight engineer, or maintenance personnel requirements. Flight simulator time, although purchased on an hourly basis, will normally be purchased in no less than a two-hour block of time.

1.3.4. B747-400 Simulator time. Simulator time shall require a contractor provided fully operational simulator and a FAA qualified pilot instructor/operator. Specific events shall be identified and pre-coordinated with the contractor by the PAG or COR, and may be used to support unique pilot, flight engineer, or maintenance personnel requirements. Flight simulator time, although purchased on an hourly basis, will normally be purchased in no less than a two-hour block of time. Training will normally consist of two pilots.

1.3.5. Simulator Position Fill-ins. When requested, the contractor shall provide VC-25 (747-200) pilot/flight engineer or 747-400 pilot position fill-ins. For example, if the training class does not include a VC-25 flight engineer, the contractor shall provide a flight engineer fill-in during simulator training sessions.

1.3.6. Crew Resource Management/Threat and Error Management (CRM/TEM). The contractor shall integrate Crew Resource Management/Threat and Error Management skills into classroom academic training, simulator briefings/debriefings, training syllabi and will be evaluated during initial qualification evaluations. AMC/A3TA will provide the contractor with the AMC special interest CRM/TEM topic for each year. The special interest topic shall be integrated into the contractor’s existing CRM/TEM program where appropriate; a contractor syllabus revision is not required. An AMC Form 4031 shall be completed and submitted for each refresher course described in paragraph 1.3.2. CRM/TEM core curriculum will focus on:

1.3.6.1. Situational Awareness. Includes knowledge and skill objectives for preventing the loss of situational awareness, skills for recognizing the loss of situational awareness, and techniques for recovering from the loss of situational awareness.

1.3.6.2. Crew Coordination/Flight Integrity. Knowledge and skill objectives covering the impact on aircrew performance of command authority, leadership, responsibility, assertiveness, conflict resolution, hazardous attitudes, behavioral styles, legitimate avenues of dissent, and team-building.

1.3.6.3. Communication. Includes knowledge of common errors, cultural influences, and barriers (rank, age, experience and position). Skills will encompass listening, feedback, precision and efficiency of communication with all members and agencies (i.e., Crewmembers, Weather, ATC, Dispatch etc.).

1.3.6.4. Risk Management/Decision Making. Includes risk assessment, the risk management process, tools, breakdowns in judgment and flight discipline, problem-solving, evaluation of hazards, and control measures.

1.3.6.5. Task Management. Includes establishing priorities, overload, underload, complacency, management of automation, available resources, checklist discipline, and standard operating procedures.

1.3.6.6. Mission Planning/Debrief. Includes pre-mission analysis and planning, briefing, ongoing mission evaluation, and post mission debrief. Also, specific tools and techniques to be used on operational missions.

1.3.6.7. Mission Oriented Simulator Training (MOST). The contractor will provide the training as a part of a CRM/TEM program in a realistic, operationally-based simulator environment in real time. Mission Oriented Simulator Training is the AF equivalent of Line Oriented Flight Training (LOFT). Line Oriented Flight Training/Mission Oriented Simulator Training will provide actual time, realistic mission scenarios that demand crew coordination to safely complete the mission. Line Oriented Flight Training/Mission Oriented Simulator Training scenarios may be based upon case studies presented in the classroom instruction and changed annually. An AMC Form 4031 shall be completed and submitted for each refresher course described in paragraph 1.3.2 that includes a LOFT/MOST scenario.

1.3.7. Training Certificate. A Certificate of Training in contractor format shall be provided to students by the contractor upon course completion.

1.3.8. Course Critique. Upon completion of training, the contractor shall provide each student with a copy of OSA/EA Form, Student Course Critique. Students shall be afforded time to complete the critique in private and return it to their instructor in a sealed envelope for review by the contractor program manager. The contractor shall forward a completed copy of the course critique with the invoice.

The following data deliverables shall be provided in accordance with (IAW) Exhibits A-AD.

1.4 TABLE OF DATA DELIVERABLES

2. SERVICES SUMMARY.

The Services Summary table below summarizes the most important performance objectives and thresholds (specific standards) as identified within the body of the PWS. The absence of any performance objective and threshold from this summary shall not detract from its enforceability or limit the Government’s rights or remedies afforded under this task order. Metrics shall be calculated monthly unless otherwise specified.

Table 2.1: Services Summary

4.12.1.

Level C, CAT II automatic landing capable or better simulator operational 100% of the time.

4.12.1 Level C, CAT IIIB automatic landing capable or better simulator operational 100% of the time.

3. GOVERNMENT FURNISHED INCIDENTALS

The Government will provide the publications below to the contractor after award.

Item Number

Publication

Title

# of Copies

4. GENERAL INFORMATION

4.1. PERIOD OF PERFORMANCE. The period of performance consists of a five year ordering period with a six-month extension of services option.

4.2. PLACE OF PERFORMANCE. VC-25 (B747-200 and B747-400) training shall be conducted at the contractor’s facility. If a scheduled training event requires both aircraft types, then both types shall be available at the same training center. The training center and associated instructors shall be certified IAW 14 CFR Part 142.

4.3. TRAVEL AND OTHER DIRECT COSTS. No contractor travel or other direct costs are required in support of this contract.

4.4. HOURS OF WORK. A training period is defined as the period of time when a student reports to the training facility to start a training session until the student leaves the facility at the end of the training session.

4.4.1. Training Times. The maximum length of a training day is nine hours. All academic training shall be accomplished between the hours of 7:00 a.m. and 6:00 p.m. local time. The contractor shall make every effort to conduct simulator training between the hours of 6:00 a.m. and 8:00 p.m. local time. This time will include time for breaks and lunch periods.

4.4.2. Crew Rest. The minimum length for crew rest time between training periods will be 12 hours. This is a period of time between training periods that must be set aside for the student so that he/she is adequately rested to begin the next training session. This time must not be broken up into segments, and, therefore must be given as a solid block of time.

4.5. CLASS SCHEDULING & CANCELLATION POLICY

4.5.1. Classes shall be scheduled by agreement between the COR (or a designated flying unit scheduling POC) and the contractor. Scheduling shall be accomplished after issuance of a task order by the Contracting Officer (CO) IAW Federal Acquisition Regulation (FAR) 52.216-18 Ordering.

4.5.2. In the event agreement cannot be reached on scheduling of a class or classes, the matter shall be referred to the CO for resolution. The Government reserves the right to substitute pilots or flight engineers (as applicable) at its discretion.

4.5.3. The Government will notify the contractor in writing of any class cancellation IAW the contractor’s cancellation policy, or 15 calendar days prior to the class start date, whichever is closest to the scheduled start date.

4.5.4. If a scheduled trainee is unable to attend or departs a course prior to completion of planned curriculum, not achieving rating/certification, due to personal emergency or emergent operational need (i.e., fatality, injury, illness, or mission critical task) the Government shall not be liable for payment.

4.5.5. If the contractor is unable to provide all planned curriculum required for certification (i.e., simulator malfunction, illness of instructor, etc.) the Government may negotiate with the contractor for partial payment.

4.6. STUDENT QUALIFICATION. At the time of scheduling, the Government will inform the contractor whether the student possesses the FAA prerequisites required to receive an ATP or FE Rating/Type Certification (as applicable) rating upon completion of training.

4.7. STUDENT ADMINISTRATION. In the course of this contract, the Government will be providing to the contractor personal data pertaining to the students sent for training under the contract, such as: names, home addresses and other contact information, and social security numbers. The contractor shall safeguard that information and not release it to any entity other than the Government without the permission of the Contracting Officer.

4.7.1. AF Form 1522 (ARMS Additional Training Accomplishment Report). Attached to the invoice and receiving report, the contractor shall forward AF Form 1522 with trainee names, signatures, and training completion date.

4.7.1.1. Complete the AF Form 1522 IAW the following instructions. Students or the contractor can fill out the form. The contractor shall ensure that the information is accurate.

a. Last Name: Enter trainee last name.

b. SSN: Leave Blank.

c. Unit: PAG

d. Event Description: Enter “Initial”, “Refresher”, or “Flight Simulator Training” as applicable.

e. Event Identifier: For Initial/Refresher enter G250, otherwise, leave blank.

f. Date: Enter the course completion date.

g. Instructor Certification: Contractor signs here to indicate that the training was completed.

4.8. UNSATISFACTORY ACADEMIC PERFORMANCE.

4.8.1. Students whose academic progress does not meet the standards established for the course will continue in training and will be reported as stated below. If the contractor determines that a student should be released from training for any of the reasons listed in paragraphs 4.8.2.1 and sub-paragraphs below, the contractor shall forward within 24 hours of the determination, a message to the COR and the student’s unit of assignment. The student will remain in class until disposition instructions are received from the Government. An informational copy of the message from the contractor (which was provided to the COR and the student’s unit of assignment) will be furnished to the CO assigned to administer this contract.

4.8.2. If a student has not met the proficiency standards after completion of the training outlined in the schedule and in the specifications herein including a FAA evaluation, the contractor shall notify the COR in writing within one business day.

4.8.2.1. Reasons for releasing a student are:

4.8.2.1.1. The student’s academic progress fails to meet established course standards, and in the opinion of the contractor’s course supervisor, cannot satisfactorily complete the course.

4.8.2.1.2. The student’s physical condition, by reason of injury or illness, has been changed to the extent that further training is deemed impractical.

4.8.2.1.3. An emergency develops which in the best interest of the Air Force, for compassionate reasons or for personal emergency, requires a student to be withdrawn from training either temporarily or permanently.

COR: HQ AMC/A3TA

Attn: OSA/EA Training Manager 402 Scott Drive, Unit 3A1 Scott AFB, IL 62225-5302 Phone: 618-229-2007 E-mail: robert.nielsen.5@us.af.mil

4.9. SUBMISSION OF INVOICE. By the end of the calendar month in which the training was completed, the contractor shall prepare and submit electronically an invoice for the prior month’s courses via Wide Area Work Flow (WAWF) to AMC/A3TA for acceptance of services rendered. The contractor shall attach copies of AF Form 1522, the student critique forms, and AMC Form 4031 to the invoice.

4.10. SECURITY REQUIREMENTS. Training is unclassified.

4.10.1. PHYSICAL SECURITY. The contractor shall safeguard all government-owned equipment and materials (if any) in the contractor’s possession.

4.11. QUALITY ASSURANCE. In accordance with FAR 37.6, 46.4, and FAR 52.212-4 (Contract Terms and Conditions – Commercial Items), the Government will evaluate the contractor’s performance under the contract. Any action taken by the COR, as a result of surveillance, will be IAW the terms of the contract. A Quality Assurance Surveillance Plan (QASP) detailing quality assurance/surveillance responsibilities, methods, procedures, and performance thresholds will be issued with the contract. The COR may periodically visit the contractor’s training facility to observe the contractor’s performance.

4.11.1. Contractor Course Materials. Within 10 calendar days of a new contract year, the contractor shall forward to AMC/A3TA, a current copy of the contractor’s syllabus or course description for each class. In-follow on years, copies are only required if there is a change in the course or upon request of AMC/A3TA.

4.12. CONTRACTOR FURNISHED ITEMS AND SERVICES.

4.12.1. The contractor shall provide a fully operational FAA certified B747-200 (Level C or better) full flight simulator (FFS) with Category II Instrument Landing System (ILS) automatic landing capability; in addition, the contractor shall provide B747-400 (Level C or better) FFS with Category IIIB ILS capability.

4.12.2. Instructors. The contractor shall provide B747-200 pilot and flight engineer instructors, and B747-400 pilot instructors certified IAW 14 CFR Part 61 or Part 142. Instructors shall also possess at least one year of instructor experience in type and have instructed within the last five years in type.

4.12.3. The contractor shall also furnish all training materials, and any other equipment required to perform this contract except for the materials and equipment that are identified to be government furnished.

4.12.4. The contractor shall provide all USAF VC-25 pilots and flight engineers access to the most current Computer Based Training (CBT) Courseware compatible with government Personal Computing (PC) systems (Most Current Windows Operating System) and hand-held devices (e.g. iPad Mini), access to pertinent online courseware associated with initial or refresher training course, and retain access for the duration of their assignment in the VC-25.

4.12.5. Other than the copies identified as government furnished in Section 3, it is the contractor’s responsibility to furnish all copies of the forms necessary to fulfill the requirements of this performance requirements document.

4.12.6. Syllabus. The contractor shall submit an informational copy of all course syllabi or course descriptions to the Government within 10 calendar days after award. In follow-on years, copies are only required if there is a change in the course or upon request of the COR. The syllabus or course description shall be submitted to HQ AMC/A3TA, 402 Scott Drive, Unit 3A1, Scott AFB, IL 62225-5302. The syllabus course description is reviewed and approved by the COR in coordination with PAG subject matter experts.

4.12.7. Tailored Training to Meet USAF Requirements.

4.12.7.1. United States Air Force aircraft procedures and checklists shall be used during B747-200 training. The Government will collaborate with the contractor to ensure they are up-to-date with these procedures and checklists. Government personnel will travel to contractor facility to instruct/brief key personnel (instructors) on these procedures and checklists if necessary. In addition, the COR will be available during normal weekday work hours for telephone inquiries from the contractor.

4.12.7.2. Training resources and facilities must be located in the continental United States.

4.12.8. Emergency and Minor Medical Services. The contractor shall provide, to all students receiving training at the contractor’s facility, emergency minor medical services as normally provided its own employees. If immediate hospitalization is required, the contractor shall arrange for the student to be admitted to the nearest available hospital. The student, if a member of the Armed Forces should be admitted to a military hospital if possible. The contractor is not responsible for student hospitalization costs. The contractor shall notify the COR and student’s unit of assignment within 24 hours after admitting any student to a hospital.

4.12.9. Performance of Services During Crisis Declared by the President or Secretary of Defense Up to and Including War. None of the services in this PWS are determined to be essential for performance during a crisis.

4.13. SAFETY. The contractor shall comply with the latest applicable Federal, State, Air Force, AMC, and Installation, regulations, instructions, policies, management plans, and requirements regarding personnel health, occupational and operational safety, and airfield operations. The COR shall provide copies of publications not available on the web and updates as they become available.

4.14. CONTRACTOR INVENTORY. In order to support the requirements of title 10, U.S.C., section 235 and 2330a, DoD contractors will report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for AMC, via the Service Contract Reporting (SCR) section of the System for Award Management (SAM) (http://sam.gov). Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. A DoD Guidebook for Service Contract Reporting in the SAM is available at https://dodprocurementtoolbox.com/site-pages/services-contract-reporting-scr. GSA has posted guidance at https://sam.gov, search the “HELP” section. Should contractors have issues using SAM, contract the Federal Service Desk at https://www.fds.gov.

Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the task order number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and task order number associated with the data.

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