Attachment 1 - PWS - Catering Services.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

258 ATCS Catering Services

20 July 2023

1.0 General:

1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to perform Catering Services, as defined in this PWS.

1.1.1 Objectives: To provide catered meals during the scheduled unit training assemblies (UTA) to ensure personnel are able to stay on-site therefore contributing to maximum training effort.

1.2 Background: The 258th Air Traffic Control Squadron (ATCS) uses commercial catered meal services to support unit members in training and operations during monthly unit training assemblies. The 258 ATCS does not possess on-site capabilities to provide food services and relies on contractor provided meals to support training and operations. Providing food services on-site saves valuable training time as travel and meal prep wait times on the economy cut into scheduled training events therefore diminishing training impact.

1.3 Period of Performance (PoP): The Period of Performance shall be 12 months after date of contract award.

1.3.1 The Government shall not incur costs for any excess quantity of meals not ordered during the specified period of performance.

1.4 General Information:

1.4.1 Place and Performance of Services: The contractor shall provide services between the hours of 1100-1300 (11:00am – 1:00pm ET) on the stated Unit Training Assemblies, except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. Performance shall be at 258 Airport Road, Johnstown, PA 15904. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons.

When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential.

1.4.1.1 Telework: The Government does not permit the contractor to telework in support of this requirement.

1.4.1.2 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.1.3 The contractor’s employees shall become familiar with and obey the regulations of the installation, including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation, which may affect performance. The Government reserves the right to direct the removal of an employee from Government property or revoke access to Government systems for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

1.4.2 Recognized Holidays: The following are recognized United States (US) holidays.

The contractor shall not perform services on these days:

1.4.2.1 New Year’s Day: January 1st

1.4.2.2 Martin Luther King, Jr.’s Birthday

1.4.2.3 President’s Day

1.4.2.4 Memorial Day

1.4.2.5 Juneteenth National Independence Day: June 19th

1.4.2.6 Independence Day: July 4th

1.4.2.7 Labor Day

1.4.2.8 Columbus Day

1.4.2.9 Veteran’s Day: November 11th

1.4.2.10 Thanksgiving Day

1.4.2.11 Christmas Day: December 25th

1.4.3 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary (PRS).

1.4.4 Quality Assurance (QA): Reserved.

1.4.5 Access and General Protection/Security Policy and Procedures. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the government representative. The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the local installation’s Security Forces, Director of Emergency Services or local Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by DoD, Headquarters Air Force (HAF) and/or local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.5.1 Reserved.

1.4.5.1.1 Reserved.

1.4.5.1.2 Reserved.

1.4.5.2 For Contractors that do not require CAC, but require access to a DoD Facility and/or Installation. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Air Force Instruction (AFI) 10-245, AFI 31-101 and Air Force Manual (AFMAN) 31-113), installation, facility and area commander installation/facility access and local security policies and procedures (provided by Government representative upon request).

1.4.5.3 Reserved

1.4.5.4 Reserved.

1.4.5.5 Communications Security/Information Technology (COMSEC/IT) Security. All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.5.6 Reserved

1.4.5.7 Reserved

1.4.5.8 Reserved

1.4.5.9 Reserved.

1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.6.1 Reserved.

1.4.6.2 Reserved.

1.4.7 Special Qualifications: All supervisory staff shall be ServSafe qualified. Certificates shall be provided to the Government representative upon request. All other employees involved in the execution of this requirement shall have a minimum of one hour training by a ServSafe certified instructor to review all aspects of food preparation and sanitation. The contractor shall ensure all employees possess all required training and skills used in the performance of this contract.

1.4.8 Reserved.

1.4.9 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO.

The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the government representative to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.10 Reserved.

1.4.10.1 Reserved.

1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at

FAR 22.17.

1.4.12 Reserved.

1.4.13 Reserved.

1.4.14 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.4.15 Reserved.

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.3 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.4 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.5 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.6 Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.7 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.8 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.9 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.2 Acronyms:

AT/OPSEC Antiterrorism/Operational Security BI Background Investigation CM Contract Manager DFARS Defense Federal Acquisition Regulation Supplement DoD Department of Defense FAR Federal Acquisition Regulation GFP/M/E/S Government Furnished Property/Material/Equipment/Services IA Information Assurance IS Information System(s) KO Contracting Officer NGB National Guard Bureau OCI Organizational Conflict of Interest PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SSN Social Security Number TE Technical Exhibit

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S):

The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

3.1 Property: The Government will furnish the necessary facility space for the contractor to perform services outlined in this PWS to include a dining hall, tabling for vendor serving equipment, and tables and chairs for diners. Government kitchens are not to be used in the preparation of meals.

3.2 Materials: Government will provide waste and recycle receptacles and trash bags.

3.3 Reserved.

3.4 Services: The Government will dispose of all waste and recycle materials generated during and after meal service.

3.4.1 The Government will notify the contractor of how many meals are needed NLT 7 days prior to the dates of service.

3.5 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract. The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1. The contractor shall furnish all containers, personnel, supervision, parts, tools, materials and transportation necessary to provide all prepared meals. The contractor shall provide disposable plates (or trays), bowls, cups, flatware, and napkins.

5.0 Requirements: The contractor shall:

5.1 Prepare and transport all food and drink items to all applicable food, drink, and serving areas from the preparation or storage areas.

5.2 Set up at least 15 minutes, but not more than 30 minutes before the start of the meal serving period which is 1100 - 1300. Arrange the food on the lines and follow garnishing and serving instructions. Food shall be replenished before items run out during the meal.

5.2.1 Serving Period: 1100 – 1300 both Saturday and Sunday. This time may be adjusted for training reasons, if that is the case the caterer will be notified at least 1 day in advance.

5.3 Cut, portion, and plate pastry items, and handle in a manner that shall keep them from drying out before patron selection.

5.4 Suitable serving utensils shall be provided and used by employees to serve patrons.

5.4.1 Ensure all eating utensils/napkins are enclosed in plastic wrap packaging

5.5 The contractor shall make sure that employees meet the following personal hygiene requirements:

5.5.1 Wash hands upon reporting for work: immediately after visiting or cleaning a lavatory: after smoking and taking a break: and after handling raw meat, poultry, garbage, using a cell phone, and anytime soiling of hands occurs. Wear gloves when preparing ready to eat foods.

5.5.2 Shall ensure tables for eating are wiped down prior to serving

5.5.3 Remove wristwatches, bracelets, and rings (except wedding rings and medical emergency information bracelets) while preparing and serving food.

5.5.4 Fingernails are kept clean without polish, and are cut short so that they do not extend beyond the end of fingers.

5.5.5 Shall not smoke or use tobacco in any form, except during break periods in designated areas.

5.5.6 Trim facial hair to 1 inch or less for mustache, no beards.

5.5.7 Wear hair restraints (hats, caps, hairnets), acceptable by public health to prevent loose hair from falling into food or onto food contact surfaces.

5.5.8 Contractor shall ensure foods are served at the applicable temperature, based on the industry standard. Hot food shall be served above 140 degrees and cold food shall be below 40 degrees.

5.6 Contractor shall provide menu to the 258 ATCS no later than 4 days prior to the scheduled drill period.

5.6.1 Menu: The menu shall consist of the following:

(1) Choice of two entrees: (One entrée can be a sandwich/wrap variety.)

(a) Two vegetables (separate from the entrees)

(b) One starch (rice, potatoes, noodles, etc. separate from the entrees)

(c) Salads: Green Salad contents should consist of as a minimum:

1. Green tossed salad, croutons/crackers, and a few choices of salad dressings (one dressing must contain 30% less fat)

2. One cold salad (macaroni, pasta, potato, etc.).

3. A variety of seasonal fruits/vegetables.

(2) Beverage: Beverages shall be in the form of cans and/or bottles. Serving size shall be at a minimum 12 fl. oz and should arrive cold. Bottled water shall be provided as one of the beverages and should be enough for all members ordering a meal.

(3) One desert: Desserts shall be limited to grab-and-go varieties such as cookies and brownies.

(4) Contractor shall provide all condiments (mayonnaise, mustard, ketchup, steak sauce, hot sauce, pickles, salad dressings, etc.) applicable to the meal being served.

5.7 Contractor shall provide food choices to accommodate anyone with allergies to include, a dairy free meal, gluten free, or any other type of allergy to include fish.

Notification of such modification will be provided 5 days in advance.

6.0 Applicable Publications: Publications applicable to this PWS are listed below:

Publication (Chapter/Page)

Date of Publication

Mandatory or Advisory

Website

Federal Acquisition Regulation https://www.acquisition.gov/?q=browsefar Defense Federal Acquisition

Regulation Supplement http://www.acq.osd.mil/dpap/dars/dfarspgi/current/in dex.html or https://www.acquisition.gov/dfars

AFI 10-245

Antiterrorism 03/28/2013 (Certified current

03/30/2017) https://www.e-publishing.af.mil/Product- Index/#/?view=pubs&orgID=10141&catID=1&series

=-1&modID=449&tabID=131

AFI 31-101

Security Forces Standards and

Procedures

08/18/2020 https://www.e-publishing.af.mil/Product-

AFMAN 31-113

Security Forces Standards and

Procedures

03/05/2013 Change 1:

12/02/2015 https://www.e-publishing.af.mil/Product-

TECHNICAL EXHIBIT 1

Performance Requirements Summary (PRS)

This PRS includes performance objectives the Government will use to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).

The Government has the right to inspect all tasks within the PWS, not just the Performance Objectives (POs) listed below. Performance Ratings: E – Exceptional, VG – Very Good, S – Satisfactory, M - Marginal, U – Unsatisfactory

Performance

Objective Performance Standard Acceptable Quality

Levels (AQL) Surveillance Method / By

Whom

5.1 Preparation Prepare and transport all food

and drink items to all applicable food, drink, and serving areas from the preparation or storage areas.

E: No discrepancies noted VG: No more than one

(1) discrepancy noted during inspection S: No more than two (2) discrepancies noted during inspection M: No more than three

(3) discrepancies noted inspection U: > Three (3) discrepancies noted during inspection

Periodic Inspection / Government Representative

5.2 Serving

Period

Set up at least 15 minutes, but not more than 30 minutes before the start of the meal serving period

5.3 Pastries Cut, portion, and plate pastry

items, and handle in a manner that will keep them from drying out before patron selection.

5.4 Utensils Suitable serving utensils shall

be provided and used by employees to serve patrons.

5.5 Hygiene Contractor to adhere to all

hygiene standards

5.6 Timeliness Contractor shall provide menu

to the 258 ATCS no later than 4 days prior to the scheduled drill period.

TECHNICAL EXHIBIT 2

Deliverables Schedule

PWS Reference / Deliverable Title

Frequency Number of Copies

Medium/Format Submit To

1.4.7 ServSafe

Training Certificates

Upon request 1 Electronic Submission

Government Representative

5.6 Menu Provide menu 4 days before

day services are provided

1 Electronic Submission

Government Representative

APPENDIX A

WORKLOAD ESTIMATE

Estimate approximately 100 meals per month with the majority of the meals needed on Fridays and Saturdays between the hours of 1100-1400, along with periodic catering requests at any other time throughout the month due to training exercises. Majority of catering services will be needed for the following dates:

05-06 August 2023 09-10 September 2023 TBD October 2023 TBD November 2023 TBD December 2023 TBD January 2024 TBD February 2024 TBD March 2024 TBD April 2024 TBD May 2024 TBD June 2024 TBD July 2024 TBD August 2024