Attachment 1 PWS 07.16.2026.pdf

AUG 22

PERFORMANCE WORK STATEMENT (PWS)

Comprehensive Mortuary Transportation Support Services

01 September 2026

PART 1

General Information

1. General: This is a non-personal services contract to provide Comprehensive Mortuary Transportation Services for the 21st Theater Sustainment Command (21st TSC) within the area of operation (AO) to the U.S. Army Regional Mortuary Opertations for Europe and Africa (USARME/A) having facilities located in Landstuhl/Kaiserslautern, Germany. The Government will not exercise any supervision or control over the contract service provider(s) nor the contractor performing the services herein. Such contract service provider(s) shall be accountable solely to the contractor who, in turn, is responsible to the Government.

1.1 Description of Services/Introduction: This is a non-personal service(s) contract for the contractor to provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Mortuary Services as defined in this PWS except those items specified as Government-furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: USARME/A provides mortuary services to persons who are eligible as defined by the Army Regulation 638-2, Army Mortuary Affairs Program. These entitlements must be covered by the United States Army and provided by a licensed mortuary professional.

1.3 Scope: The Contractor shall provide 24/7/365 non-personal transportation services for deceased personnel across a designated OCONUS Theater. The core requirement consists of the prompt pick-up and transport of human remains from various locations, including designated Theater Mortuary Evacuation Points (TMEPs), places of death, host-nation hospitals, ports of embarkation, and incident scenes. To support this, the Contractor must maintain the necessary credentials to access military installations. All operations mandate a strict one (1) to two (2) hour maximum response time to dispatch calls and must strictly adhere to the reverent handling protocols outlined in DA Pam 638-2, utilizing approved, clean funeral coaches or military-authorized transfer cases. Contractor must perform all specific tasks identified in Part 5 of this PWS. Traditional mortuary preparation, funeral ceremonies, and the provision of related burial goods are explicitly out of scope.

1.3.1 Subcontractor Compliance and Firm-Fixed-Price (FFP) Constraints.

1.3.1.1 Flow-Down of Regulatory Requirements: The Prime Contractor shall ensure that all subcontractors at every tier strictly comply with all guidelines, performance standards, and regulations outlined in the solicitation and subsequent award. Due to the highly sensitive nature of this requirement, the Contractor and all subcontractors must maintain strict, uncompromising adherence to all mortuary affairs rules, regulations, and handling procedures. This includes, but is not limited to, full compliance with Army Regulation (AR) 638-8 (Army Mortuary Affairs Program) and Department of the Army Pamphlet (DA PAM) 638-2 (Procedures for the Army Mortuary Affairs Program).

1.3.1.2 Firm-Fixed-Price Risk Allocation: In accordance with RFO FAR 16.202-1, this requirement is awarded as a Firm-Fixed-Price (FFP) contract. The Prime Contractor, and by extension its subcontractors, assume maximum risk and full responsibility for all costs and resulting profit or loss associated with fulfilling the requirements of this PWS. Subcontractors are bound by the same fixed pricing constraints as the Prime Contractor.

1.3.1.3 Limitation of Quantities and Unauthorized Commitments: The Contractor and its subcontractors shall not exceed the quantities, service limits, or scope exhibited in the solicitation and resulting contract award. The Contractor is strictly prohibited from authorizing subcontractors to perform work exceeding the awarded quantities. Any deviation, increase in quantity, or change in scope requires prior written agreement and a formal contract modification issued exclusively by the Contracting Officer (KO) in accordance with RFO FAR 43.202 and 1.402-2. The Government will not reimburse the Contractor or its subcontractors for any work performed, materials used, or quantities delivered in excess of the awarded contract line items without prior, express written authorization from the KO.

1.4 Objectives: Continuous, 24/7/365 non-personal transportation services for deceased eligible personnel across the designated OCONUS Theater. To execute this mission, the contractor must maintain full operational self-sufficiency providing all essential personnel, equipment, tools, and supervision while ensuring staff possess the requisite credentials to access secured military installations and host-nation facilities. Rapid response readiness is a critical requirement, mandating a strict one- to two-hour maximum response time for all transport calls from any point of origin. Furthermore, the contractor must exercise strict scope boundary discipline and guarantee that all human remains are handled with the utmost reverence.

1.5 General Information:

1.5.1 Quality Control Plan (QCP): The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with (IAW) this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract.The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer’s Representative (COR) for review within ten (10) days after date of contract award.The Government will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within ten (10) days. If the Government has provided comments, the Contractor shall then have five (5) days to submit a Final QCP.

After receipt of the Final QCP, the Contractor may receive the Contracting Officer’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the Contracting Officer no later than five (5) days prior to the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review and acceptance of proposed changes.

At a minimum, the QCP must include and answer the following to be acceptable:

1) Agreement number

2) Description of processes and controls used to verify acceptable performance.

3) Contractor-developed metrics used to verify the performance level of each objective.

4) The metrics reported as a quantitative value (%, >, <, etc.) and the definition and numerical figures used to calculate the percent or reportable outcome.

5) The objectives, associated standards, metrics, and quantitative values for each metric reported in the Monthly Status Report (MSR), which clearly identifies the monthly performance level against each task order objective.

6) Identified methodes of monitoring work to ensure performance complies with all specifications and requirements of the contract, including the contract’s clauses.

The QCP should be delivered by email to the Contracting Officer (CO) and Contracting Officer’s Representative (COR) if applicable with the contractor’s quote if it is an evaluation factor; copies of a comprehensive written QCP shall be submitted to the CO and COR, if applicable, within 5 calendar days when changes are made thereafter.

1.5.1.1 Contractor Response Time: The contractor will provide the government with the contractors professional phone number and email within two (2) days where they can be reached for service and will reply to any request from authorized personnel within one (1) to two (2) hour maximum of phone call or email. a strict one- to two-hour maximum response time for all transport calls from any point of origin.

1.5.1.2 Contractor Notification of Issues: The Contractor shall inform the COR of issues or potential issues that might affect the performance within one (1) hour or less of identifying those issues. Verbal reports shall be followed up by written reports within 24 hours or less.

1.5.2 Quality Assurance: The Government will evaluate the contractor’s performance under this agreement. This plan is primarily focused on what the Government must do to ensure that the contractor has performed per the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.5.2.1 An Analysis of Quality Control and Timeliness of Submittals (i.e. deliverables) shall be provided to the COR via email within 30 days upon completion of each option period or Task Order (Deliverable A.02).

1.5.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.) deadlines fall on a holiday, the closest workday prior to the holiday will apply as the deadline for submittal.

1.5.3.1 U.S. Holidays: RESERVED

1.5.3.2 Host Nation Holidays: Work shall be performed on local Host Nation holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer.

List of German national and local holidays are:

New Year's Day January 1st Epiphany January 6th Good Friday Varies Easter Monday Varies Labor Day May 1st

Ascension Day Varies Whit Monday Varies Corpus Christi Varies Assumption Day August 15th Day of German Unity October 3rd All Saints Day November 1st 1st Christmas December 25th 2nd Christmas December 26th

1.5.4 Operating Hours: The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.

1.5.4.1 Government Facility Office Hours: The Government facility office hours are 08:00 to 17:00, Monday through Friday except Holidays identified in paragraph 1.5.3.1 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.5.4.2 Government Facility Operating Hours: The Government facility operating hours occur 365/24/7 as the Government facility operates continuously. The Government facility may close due to local or national emergencies, administrative closings, or similar Government directed facility closings and will be communicated by the Contracting Officer Representative or Contracting Officer to the Contractor. The Government facility is open for operations during the recognized Holidays identified in paragraph 1.5.3.2 above. The Government facility may close due to local or national emergencies, administrative closings, or similar Government directed facility closings and will be communicated by the Contracting Officer to the Contractor.

1.5.4.3 Contractor Support Hours: The contractor is responsible for conducting business, between the hours of 8:00 AM - 17:00 PM Central Time, Monday through Friday except federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government- directed facility closings. The contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. Government-initiated work outside normal hours may be required when actively working a mortuary services caseThe Contractor shall maintain an adequate workforce at all times, for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce is essential.

1.5.4.3.1 Mission Essential Services: Contract worker positions are considered emergency/mission essential in an emergency services status.

1.5.5 Training Holidays: Training holidays may affect access to military operated facilities. If scheduled work or access to facilities is required, coordination with occupants will be necessary or the work in affected facilities shall be rescheduled after the training holiday. However, announced training holidays or exodus of military personnel may provide the Contractor with an opportunity for unrestricted access to facilities and areas. The Contractor shall take full advantage of such opportunities by planning maintenance or actions that are better accomplished when such areas are vacant.

1.5.6 Place of Performance: The work to be performed under this contract will be performed is within the area if responsibility. Collection of human remains will take place as required at locations throughout Europe and Africa for preparation and transportation to Landstuhl, Germany or other designated collection point.

1.5.7 Special Qualifications: Contractor shall be able to obtain human remains throughout Europe and Africa for preparation and transport to Landstuhl, Germany or other designated collection point;

Bestattungsgesetz Act applies under local law.

1.5.8 Post-award Meeting: The contractor shall conduct a project kickoff meeting within 10 days of the contract award. The contractor shall provide orientation, milestone schedule, review cycles, and shall discuss administrative matters. The meeting will be held in the contractor facility in person, or via teleconference, meeting application (Microsoft teams) or in person with the following minimum personnel in attendance: CO, COR, CS, Mortuary Officer, Mortuary Technician, Key Contractor Personel. The purpose of this meeting is to achieve a clear and mutual understanding of all contract requirements and identify and resolve any potential problems. This meeting is not a substitute for the contractor’s full understanding of the work requirements at the time offers are submitted, nor is it used to alter the final agreement arrived at in any negotiations leading to award.

1.5.9 In-Process Review: The Contracting Officer and other Government personnel, as appropriate, reserve the right to meet at least quarterly with the contractor to review the contractor’s performance.

Meetings will be conducted at contractor facility or virtually, as appropriate. At these meetings, the COR will appraise the contractor of how the Government views the contractor’s performance, and the contractor shall appraise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government and conducted within standard operating business hours.

1.6 Security Requirements: The following information is provided on security related matters.

1.6.1 Security Program: RESERVED

1.6.2 Personnel Security Clearance Requirements: RESERVED

1.6.3 Installation Access: Access to U.S. installations, buildings and controlled areas is limited to personnel who meet security criteria and are authorized. Failure to submit required information/data and obtain required documentation or clearances will be grounds for denying access to U.S. installations, buildings and controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements.

The Contractor shall be aware of and comply with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements.

The Contractor shall return installation passes to the issuing IACS office when the contract is completed or when a Contractor employee no longer requires access.

1.6.3.1 Installation Pass Log: In addition, the Contractor shall provide the COR, an Initial Installation Pass Log within three (3) days after contract award (Deliverable A.03). The log must at a minimum contain the following information: Employee Full Name, Phone Number, Email, Installation Pass Number. The log shall be updated as employees are added or removed. The Updated Installation Pass Log shall be current and available at any time upon request by the Government and submitted to the COR within five (5) days after any changes to the log (Deliverable A.05).

1.6.3.2 Individual Termination or Expiration of Employment: The Contractor shall collect the installation access passes the same day employment of an individual has expired or has been terminated and shall return them to the issuing office within 2 days (Deliverable A.06).

1.6.3.3 Contract Termination or Cancellation: Upon termination or cancellation of this contract, the Contractor shall collect all outstanding installation access passes and return them to the issuing office within 2 days (Deliverable A.06).

1.6.3.4 Common Access Cards (CAC) and CAC Log: Post award, If the need is identified by the COR the Contractor shall provide the following information: Last, First and Middle Names, government issued personal identifier (e.g. Social Security Number, Federal Identification Number, or Tax Identification Number), date of birth, primary email address (this email address will be used to contact the individual) and any other necessary information required to obtain a CAC or installation access card, to the COR with 10 days after award. The Contractor shall ensure safeguarding of Personally Identifiable Information (PII) and comply with requirements under 1.22.5.

The Contractor shall provide a CAC log within the first 30 calendar days is frequently used after contract award and within five (5) days after changes have been made (Deliverable A.04). The COR will provide format and content for the log during the post award meeting. Note - CACs are Government property and must be accounted for.

1.6.4 Background Checks: The Contractor shall ensure that all personnel performing work on this contract are citizens in good standing and shall acquire and furnish a background check for any employee who will support the contract. In the event that Host Nation law prevents the employer from obtaining a background check the Contractor will provide a suitable legal alternative such as a Certificate of Good Conduct. The Contractor will ensure no personnel without an appropriate form of background investigation will perform any work on the contract. Background check standards are subject to change under the duration of the contract performance period being over a one (1) year period.

1.6.4.1 U.S. Citizen and Host Nation: Contractors that work with or teach youth under the age of 18 years are subject to U.S and Host Nation background checks. The Requiring Activity Manager will determine the extent of background checks required. The Contractor employee may begin performance of the contract after receiving a favorable local background check. The Contractor agrees to replace the employee should results of the background check, if required, be unfavorable as determined by the Requiring Activity Manager. The Contractor’s replacement of the employee with the unfavorable background check shall be within a timeframe provided by the Requiring Activity Manager. The Contractor shall also replace employees whose background check, during their tenure of employment, renders them with an unfavorable local or stateside background check, as determined by the Requiring Activity Manager. The Contractor shall forward a copy to the Contracting Officer via the COR and the Requiring Activity Manager of each favorable background check within five (5) days of receipt by the Contractor, identifying such with the appropriate contract number (Deliverable A.26). The Contractor shall forward a copy to the Contracting Officer via the COR and the Requiring Activity Manager of each unfavorable background check within three (3) days of receipt by the Contractor, identifying such with the appropriate contract number (Deliverable A.27). When the Government awards a non-personal services contract directly to an individual, the failure of the individual to provide a favorable background check would be grounds for termination.

1.6.4.2 Local Nationals and Third Country Nationals: Prior to beginning performance, Contractors employing local national and third country nationals shall furnish the COR and the Requiring Activity Manager current documents required for working on a US installation, no later than 5 days after contract award (Deliverable A.010). The Contractor shall also replace employees whose background check, during their tenure of employment, renders them with an unfavorable local or stateside background check, as determined by the Requiring Activity Manager. The Contractor shall forward a copy to the COR and the Requiring Activity Manager of each favorable background check within 5 days of receipt by the Contractor, identifying such with the appropriate contract number (Deliverable A.11). The Contractor shall forward a copy to the COR and the Requiring Activity Manager of each unfavorable background check within 2 days of receipt by the Contractor, identifying such with the appropriate contract number (Deliverable A.12).

1.6.5 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use.

1.6.6 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel. “Government issued access badges shall not be worn outside designated facilities where visible to the general public and should be maintained securely to prevent unauthorized access”.

1.7 Key Control: RESERVED

1.8 Post Award Conference/Periodic Progress Meetings: The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

These meetings shall be at no additional cost to the Government.

1.8.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours.

1.9 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

1.10 Key Personnel: The Government designates the Transportation Specialist, Program/Contract Manager, and Alternate Program/Contract Manager as key personnel. Within five (5) days of contract award, the Contractor is required to submit the names and Curriculum Vitae (CV) for both the Program/Contract Manager and the Alternate to the COR (Deliverable A.13). These managers hold full authority to act on behalf of the Contractor for all daily operational matters and must ensure continuous 24/7/365 availability. The Contract Manager and Alternate Contract Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Contract Manager or Alternate Contract Manager shall be available between 24/7/365. Qualifications for all key personnel are listed below:

a. Contract Manager and Alternate Contract Manager: The CV provided for the Contract Manager and Alternate Contract Manager must demonstrate experience with the successful management of international funeral delivery operations, including demonstrated success ensuring communication between parties, accurate record keeping of all documents and financial matters relating to the provision of the funeral service, excellent organizational skills and fluency in written and spoken English.

b. Transportation Specialist: The CV provided for the Transportation Specialist must demonstrate the selected individual(s) ability to lift/maneuver up to 350 lbs. on a stretcher, in vehicles and through medical facilities. Must have professional demeanor, good driving record, knowledge of host nation human remains transportation laws and regulations and be able to operate a motor vehicle in the designated AOR.

c. Systems Administrator: The Systems Administrator must demonstrate a minimum of two (2) years’ experience, within the past 10, working as a Systems Administrator.

d. Special Qualifications: The contractor shall ensure all personnel who perform work in support of this requirement receive training on the proper handling of human remains prior to performing any work and have the appropriate training and or licensure as required by Host Nation Law in the area in which operations occur.

1.11 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties must identify themselves, to include proper marking of signature blocks in correspondence, to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall ensure that all documents or reports, produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.12.1 Contractor workspace: RESERVED

1.12.2 Contractor Identification Badges: RESERVED

1.13 Contractor Travel: Transportation will include calling at the place where the death occurs or where remains are located. Locations include, but are not limited to hospitals, cemeteries, morgues, or any place designated by the COR, USARMEA, or Casualty and Mortuary Affairs Operations Division

CMAOD.

1.14 Other Direct Costs (ODCs): RESERVED

1.15 Data Rights: The Government has unlimited rights to all documents and materials produced under this contract. All documents and materials, to include the source codes of software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership and copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.16 Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. The Contractor and Contractor personnel, shall not divulge or release data or information developed, or obtained under performance of this PWS, except to authorized Government personnel or upon written approval of the KO. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.17 Protection of Government and Contract Information: Per Public Use Notice of Limitations stated by Defense imagery Management operations Center and contained at www.dimoc.mil/resources/limitations/ , the Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any hard copy or digital marketing tools to include its company website.

http://www.dimoc.mil/resources/limitations/

1.18 Non-Disclosure Statements: The Contractor shall provide signed non-disclosure agreements to the Government no later than 5 days (Deliverable A.14) prior to commencement of work under the contract. Disclosure of information by Contractor personnel may result in removal of Contractor personnel from performance under this contract.

1.19 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in Revolutionary FAR Overhaul FAR Overhaul (RFO) FAR Subpart 9.5.

The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI (Deliverable A.15). The Contractor’s OCI Mitigation Plan will be determined to be acceptable solely at the discretion of the Contracting Officer. In the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.20 Phase In /Phase Out Period: To minimize decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the 14 day phase in/ phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

1.21 Safety: The following provides information pertaining to Safety and Accident Prevention:

1.21.1 Host Nation Safety Laws and Regulations: The Contractor shall comply with FAR 52.236-13 Alternate I, Accident Prevention (November 1991), the references contained therein (e.g. U.S. Army Corps of Engineers Safety and Health Requirements Manual (EM 385-1-1)), and applicable Host Nation Safety Laws and Regulations.

The requirements under FAR 52.236-13, Accident Prevention and specifically of the EM 385-1-1 include, but are not limited to the following:

(a) Before initiation of work at the job site, an Accident Prevention Plan, written by the Contractor for the specific work and hazards of the contract and implementing in detail the pertinent requirements of EM 385-1-1; will be reviewed for acceptance by designated Government personnel (COR) (Deliverable A.07) Specific requirements for development of the Accident Prevention Plan are found in 01.A and Appendix A of EM 385-1-1. EM 385-1-1 is available online at www.usace.army.mil.

1.21.1.1 In addition to other requirements for accident prevention specified in this contract, the Contractor shall comply with all Federal and Host Nation requirements governing safety and health protection and other applicable occupational safety codes. The Contractor shall indicate its plan for compliance considering conditions of the work described by the design, technical proposal, operational activities of the Government or others in the area of the work, identification of the coordinator, and http://www.usace.army.mil/ implementation of all other accident prevention provisions of this contract. The Contractor shall indicate its plan for compliance considering conditions of the work described by the design, technical proposal, operational activities of the Government or others in the area of the work, identification of the coordinator, and implementation of all other accident prevention provisions of this contract.

1.21.1.2 The Contractor shall complete and provide any safety notifications required by host nation authorities and will provide documented proof to the COR, no later than 5 days (Deliverable A.16) that such notifications were made.

1.21.1.3 RESERVED

1.22 Environmental Compliance: RESERVED

1.22.1 Environmental Compliance Plan and Program: RESERVED

1.23 Required Training: The following provides information on training requirements.

1.23.1 Anti-Terrorism (AT) Level I Training: All Contractor employees, including subcontractor employees, who are employed under the contract, shall complete AT Level I Training within 30 days (Deliverable A.17) after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 30 days after employment of new personnel. Contractor personnel travelling overseas shall complete area of responsibility (AOR) specific AT awareness training for U.S.

based Contractor employees and associated subcontractor employees. The Contractor shall submit certificates of completion (A.09) for each affected Contractor employee and subcontractor employee to the COR (or to the KO, if a COR is not assigned) within 30 days after completion of this training by all employees and subcontractor personnel. AT Level I awareness training is available at https://jkodirect.jten.mil. Contractor personnel shall complete refresher training (Deliverable A.18) every twelve (12) months except AOR specific AT Level I training which shall be completed as required by local AT policies

If training cannot be conducted on the website, the Contractor shall coordinate with the COR who will contact the local AT Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the AT Officer. Verification of the training shall be provided to the COR within 30 days after completion of the training (Deliverable A.19).

1.23.2 OPSEC Training: All Contractor employees, including subcontractors, shall complete Level I OPSEC training within 30 days of employment under this contract (Deliverable A.20).Verification of the training shall be provided to the COR within 30 days after completion of the training (Deliverable A.21) OPSEC Level I training is available at http://www.cdse.edu/catalog/elearning/GS130.html. Contractor personnel must complete refresher training every 12 months (Deliverable A.22). Verification of the training shall be provided to the COR within 30 days after completion of the training (Deliverable A.23).

If training cannot be conducted on the website, the Contractor shall coordinate with the COR, who will contact the local OPSEC Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the OPSEC Officer. Verification of the training shall be provided to the COR within 30 days after completion of the training (Deliverable A.24).

1.23.3 iWATCH Training: RESERVED

1.23.4 Information Assurance (IA) Training: RESERVED

1.23.4.1 RESERVED

1.23.4.2 RESERVED

1.23.4.3 RESERVED

1.23.5 Personally Identifiable Information (PII): Contractor employees, including subcontractors, performing services under this contract with access to PII and Government information shall complete “Identifying and Safeguarding PII” within 30 calendar days of employment. Contractor personnel shall complete refresher training every twelve (12) months from initial completion. The Contractor shall provide the COR a copy of the training certificates for its employees no later than five (5) days after completion. Training is available at http://iatraining.disa.mil/eta/piiv2/launchPage.html

1.24 Authorization to Perform Services in Germany

1.24.1 Contractors performing services in the Federal Republic of Germany (FRG) shall comply with German law. The Contractor shall determine whether performance requires registration with German authorities or authorization to do business in Germany and, if so, shall comply with all requirements.

Whether or not registration or authorization to do business is required, the Contractor shall determine what documents or authorization its employees and any subcontractor employees must possess to work in Germany. The Contractor shall ensure affirmatively that its employees and subcontractor employees possess such documents or authorizations.

1.24.2 Contractor employees who: (a) are not nationals of Germany or other European Union countries;

(b) are not members of the force, the civilian component or their dependents; or c) do not have assimilated status under Articles 71, 72, or 73 of the Supplementary Agreement to the North Atlantic Treaty Organisation Status of Forces Agreement shall possess work and residence permits.

1.24.3 By acceptance of and performance under this contract, the Contractor affirms that it has complied with the requirements above. Compliance with this requirement and German law is a material contract requirement. Noncompliance by the Contractor or subcontractor at any tier shall be grounds for issuing a negative past performance evaluation and terminating this contract for default.

1.25 Notice to Proceed: The notice to proceed will be provided as indicated below.

☒The effective date of contract will constitute the date of notice to proceed ☐A notice to proceed letter will be issued

☐The date of the letter transmitting the contract will constitute the date of the notice to proceed

1.26 Electromagnetic Compatibility Directive: The Contractor certifies that all electrical and electronic equipment and appliances furnished are in compliance with the Electromagnetic Compatibility Directive 2014/30/EU. For radio transmitting and telecommunication devices furnished in the FRG, the Contractor certifies that all such items have been approved by the Bundesamt fuer Zulassungen. Any penalties for noncompliance imposed by the Government of the European country where the equipment or appliances are delivered or product liability claims caused by interference generated by furnished appliances or equipment are solely the responsibility of the Contractor.

1.27 Government Property and Services: Refer to Part 3 of this PWS for Government property (GP) for this contract. For all issued GP for this contract, the Contractor shall submit a Property Management Plan to the Contracting Officer and the Property Administrator via the COR within 10 days after date of contract award (Deliverable A.25).

1.28 Conventional Forces Europe (CFE) Treaty Verification Inspection: RESERVED

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms

2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Contracting Officer (KO) – means a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note:

The only individual who can legally bind the Government.

Contracting Officer's Representative (COR) – As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. DoD Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR: “Defined in subpart 202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified in accordance with this instruction. For example, local terminology can be COR, Contracting Officer’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing other surveillance support personnel to assist the COR when needed, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the Contracting Officer as alternate CORs.”

Contractor (KTR) – means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Contractor-acquired Property - means property acquired, fabricated, or otherwise provided by the Contractor for performing a contract and to which the Government has title.

Day – means, unless otherwise specified, a calendar day.

Defective Service – means a service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable – means anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Government-furnished Property – As reflected in FAR 52.245-1, Government-furnished Property “means property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract

Government Property - means all property owned or leased by the Government.Government property includes both Government-furnished and Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

Property Administrator - means an authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a Contractor.

High Level Objective (HLO) – means a key overarching result-based objective for a project necessary to achieve the project’s vision. HLOs are similar to Level 2 in a Work Breakdown Structure. Each HLO may contain several statements to flesh out the areas necessary to meet the objective.

Physical Security – means that part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.

Quality Assurance – (or Government contract quality assurance) means the various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

Quality Assurance Surveillance Plan (QASP) – means the key Government-developed surveillance process document, and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS). It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each objective in the PWS. The QASP, with very few if any exceptions, is an internal to Government document.

Quality Control – means all necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Statement – means the specific results-based activities required to satisfy HLOs. A statement contains a result, the context of the statement, and the required action(s). Statements focus on “what” is to be accomplished; however they are not prescriptive in describing “how” the outcome is to be achieved.

Each HLO may have several statements to flesh out the areas necessary to meet the objective.

Statements are similar to Level 3 in a Work Breakdown Structure.

Subcontractor – means one that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

Work Day - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week - Monday through Friday, unless otherwise specified.

2.2 Acronyms: Although not inclusive of every term used within this PWS, or that may be included in an acquisition, the following provides a list of acronyms commonly used in the acquisition field.

ACOR Alternate Contracting Officer's Representative AE Army in Europe AFARS Army Federal Acquisition Regulation Supplement AFME Armed Forces Medical Examine AFMES Armed Forces Medical Examiner System AHA Activity Hazard Analysis AO Area of Operation AOR Area of Responsibility AR Army Regulation AT Anti-terrorism ATCTS Army Training Certification Tracking System CAC Common Access Card CCE Contracting Center of Excellence CFE Conventional Forces Europe CFR Code of Federal Regulations CMAOD Casualty and Mortuary Affairs Operations Division CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer’s Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DoDD DoD directive DoDI DoD instruction DoD Department of Defense DoS Department of State DoW Department of War FAR Federal Acquisition Regulation FRG Federal Republic of Germany GFP Government Furnished Property HLO High Level Objective HIPAA Health Insurance Portability and Accountability Act of 1996 IA Information Awareness IAC Installation Access Control IACO Installation Access Control Office

ID Identification IGCE Independent Government Cost Estimate IT Information Technology JTR Joint Travel Regulation JPAS Joint Personnel Adjudication System KO Contracting Officer KS Contracting Specalist KTR Contractor / Vendor MARTS Mortuary Affairs Reporting and Tracking System OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OPSEC Operations Security PA Property Administrator PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program RA Requiring Activity RCO Regional Contracting Office RFO Revolutionary FAR Overhaul SIGE Safety and Health Protection Plan TE Technical Exhibit TMEPs Theater Mortuary Evacuation Points USAG United States Army Garrison USAREUR United States Army Europe UOM Unit of Measure

PART 3

GOVERNMENT PROPERTY (GP) AND SERVICES

3. Government Property and Services

3.1 Services: The Government will provide a point of contact to facilitate the release of custody and transport of human remains and inform the contractor of any confirmed or potential infectious disease(s) that the deceased may have. The Government will also facilitate the provision of any supporting documents required by the contractor to obtain death certificates, transportation documents or other required documentation necessary for the removal and transportation of remains.

3.2 Facilities: RESERVED

3.3 Utilities:…