Attachment 1 - Performance Work Statement.pdf

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USAFA Farish Recreation Area Summer Caretaker Services
Solicitation number
FA700026Q0032
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Performance Work Statement Summary

This is a Performance Work Statement (PWS) for non-personnel services at the Farish Recreation Area, located at the United States Air Force Academy in Woodland Park, Colorado. The contract establishes a Base Year performance period from May 1, 2026 to October 18, 2026, with two optional one-year renewal periods (May 1, 2027 to October 17, 2027, and May 1, 2028 to October 15, 2028). The contractor will provide on-site caretaker services during non-business hours (6:00 p.m. to 8:00 a.m. daily, including all Federal Holidays within the performance period) and must be physically present and available to respond to situations during required hours.

The contractor's primary responsibilities include conducting two daily comprehensive facility checks (morning checks from 6:00-8:00 a.m. and nightly checks from 10:00 p.m. to 12:00 a.m.), ensuring guest compliance with area regulations including hunting prohibitions, fireworks restrictions, fire pit safety, and speed limits, providing after-hours guest support services such as late check-in assistance, patrolling grounds during quiet hours, securing facilities, safeguarding government property from theft and vandalism, and responding immediately to emergencies while coordinating with appropriate emergency services. The contractor must provide a mobile home or RV (fitting within a designated 50-foot pad), personal vehicle for facility checks, liability insurance, CPR and First Aid certifications, a clear background check, negative drug test results, and current driver's license. The Government will provide an RV site with utilities, access to lawn equipment, orientation and training, necessary documentation and checklists, a wireless doorbell, and a vehicle identification placard. Performance thresholds require 95% on-time completion of daily checks, 95% manager check-in compliance for guest support, timely reporting of maintenance issues and property damage, and 100% emergency response within 12 hours of notification.

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Farish Recreation Area – Summer Caretaker Services -- Page 1 of 15

Performance Work Statement (PWS)

Farish Recreation Area Summer Caretaker Services

United States Air Force Academy, Co

30 March 2026

This PWS has been reviewed by the responsible Program Manager and has been determined to meet the needs of this requirements:

Program Manager

TRUJILLO.KURT.

ALAN.1504339080

Digitally signed by

TRUJILLO.KURT.ALAN.15043390

Date: 2026.03.30 21:36:36 -06'00'

Farish Recreation Area – Summer Caretaker Services -- Page 2 of 15

TABLE OF CONTENTS

SECTION TITLE PAGE

SECTION 1 GENERAL INFORMATION

1.1 Overview 4

1.2 Scope of Work 4

1.3 Period of Performance 4

1.4 Scheduled Hours 4

SECTION 2 CONTRACTOR REQUIREMENTS

2.1 Personnel Qualifications 5

2.2 Contractor-Furnished Property 5

2.3 Physical Requirements 6

2.4 Absences and Replacements 6

2.5 Limitations on Other Employment 6

SECTION 3 DUTIES AND RESPONSIBILITIES

3.1 Daily Surveillance and Security Checks 6

3.2 Guest Compliance and Rule Enforcement 7

3.3 Guest Services and Support 7

3.4 Property and Equipment Management 8

3.5 Key Control 8

SECTION 4 INCIDENT AND EMERGENCY RESPONSE

4.1 Situational Awareness and Operating Environment 8

4.2 Emergency Notification and Reporting 8

4.3 Emergency Authority 9

SECTION 5 GOVERNMENT-FURNISHED SUPPORT

5.1 Training and Orientation 9

5.2 Government-Furnished Property 9

SECTION 6 TERMS AND CONDITIONS OF ON-SITE RESIDENCY

6.1 Maintenance Service Requests 10

6.2 Grounds Maintenance 10

6.3 Terms of Occupancy 10

6.4 Family 10

6.5 Utilities 10

6.6 Guests and Visitors 10

6.7 External Personalization and Decorating 11

6.8 Personal Equipment/Property Inspections 11

SECTION 7 SERVICE SUMMARY

7.1 Performance Objectives 11

Farish Recreation Area – Summer Caretaker Services -- Page 3 of 15

SECTION 8 APPENDICES

8.1 APPENDIX I – Emergency Work Order 12

8.2 APPENDIX II – Theft or Attempted Theft Documentation 13

8.3 APPENDIX III – Daily Checklist 14

8.4 APPENDIX IV – Facility Description 15

Farish Recreation Area – Summer Caretaker Services -- Page 4 of 15

SECTION 1: GENERAL INFORMATION

1.1. Overview.

This is a non-personnel services contract to provide facility support services for the United States Air Force Academy (USAFA) Farish Recreation Area located in Woodland Park, Colorado. The Government shall not exercise any supervision or control over the contract service provider performing the services herein. Such contract service providers shall be accountable solely to the contractor who, in turn, is responsible to the Government.

1.2. Scope of Work.

The contractor shall provide non-personal services for the surveillance and security of the Farish Recreation Area. The contractor will serve as the on-site security presence during non-business hours, conduct routine checks of facilities and grounds, ensure guest compliance with area regulations (state, USAFA, DoW, and local), provide essential guest services such as after-hours check-in and customer support, and provide initial response and notification for emergencies. The contractor shall perform to the standards identified in this PWS.

1.3. Period of Performance.

The contract will be for a Base Year with the possibility of two Option Years as specified below.

Contract Period Dates Base Year 1 May 2026 – 18 October 2026 Option Year 1 1 May 2027 – 17 October 2027 Option Year 2 1 May 2028 – 15 October 2028

1.4. Scheduled Hours.

1.4.1. The contractor is required to be on-site and available daily (Sunday – Saturday) from 6:00 p.m. to 8:00 a.m. local time. During the first week of the contract performance period, the contractor will be required to complete mandatory orientation and training during normal business hours (8:00 a.m. – 6:00 p.m.) at a time agreed upon by the Farish manager and contractor.

1.4.2. Specific surveillance duties shall be performed during the hours outlined in Section 3.1.

1.4.3. The contractor is required to work on all Federal Holidays that fall within the period of performance unless otherwise directed by Farish Management.

Federal Holidays Date Memorial Day Last Monday of May Juneteenth National Independence Day June 19th Independence Day July 4th Labor Day First Monday of September Columbus Day Second Monday of October

Farish Recreation Area – Summer Caretaker Services -- Page 5 of 15

SECTION 2: CONTRACTOR REQUIREMENTS

2.1. Personnel Qualifications. The contractor and contractor employees must be at least 18 years of age and meet (and maintain) the following qualifications. All associated costs are the contractor’s expense.

2.1.1. Background Check.

2.1.1.1. The contractor shall provide a “Local Background Check” for all personnel performing services under this contract. This must be obtained from the local police station for the contractor’s current place of residence. If the contractor has moved within the last year, a background check must be provided for each location of residence.

2.1.1.2. Proof of a clear background check must be provided to Farish Management within two

(2) weeks of the contract award date.

2.1.2. Drug Testing.

2.1.2.1. The contractor shall provide a urine drug test that, at a minimum, screens for

Amphetamines, Cocaine, Heroin, Marijuana, MDMA, Opiates, and Phencyclidine

(PCP).

2.1.2.2. Proof of a negative drug test must be provided to Farish Management within two (2) weeks of the contract award date.

2.1.2.3. An annual drug test is required upon the exercise of each option year. The results must be provided within two (2) weeks of the option year award date.

2.1.3. Cardiopulmonary Resuscitation (CPR) and First Aid

2.1.3.1. The contractor shall obtain and maintain a current CPR and basic First Aid certification throughout the entire duration of the contract. These certifications are offered at Farish Recreation Area.

2.1.3.2. A copy of the valid certification(s) must be provided to Farish Management within two

(2) weeks of the contract award date.

2.1.4. Driver’s License.

2.1.4.1. The contractor shall possess and maintain a current, valid state-issued driver’s license throughout the entire duration of the contract.

2.1.4.2. A copy of the valid driver's license must be provided to Farish Management on the first day of the performance period.

2.1.5. Professional Conduct. The contractor shall maintain a professional, team-oriented attitude and possess the interpersonal skills necessary to work effectively with Farish staff, management, and guests.

2.2. Contractor-Furnished Property. The contractor shall provide, at their own expense:

Farish Recreation Area – Summer Caretaker Services -- Page 6 of 15

2.2.1. A mobile home or Recreational Vehicle (RV) suitable for living, which must fit within the designated 50-foot RV pad.

2.2.2. A personal vehicle for transportation and for conducting facility checks.

2.2.3. A liability insurance policy covering the contractor's personal property (RV, vehicle, etc.) for the duration of the contract. Proof of insurance must be provided to Farish Management on the first day of the performance period.

2.3. Physical Requirements.

2.3.1 The contractor must be physically capable of performing all duties described herein, which include walking over uneven terrain and in various weather conditions, frequent stair climbing, walking, hiking, sitting, bending, pulling, lifting, and pushing.

2.3.2 The contractor must be prepared for seasonal weather, including but not limited to cold temperatures, rain, snow, hail, and wind. The contractor is responsible for providing their own appropriate protective clothing and footwear.

2.4. Absences and Replacements.

2.4.1. The contractor is required to provide an experienced, qualified replacement during any planned absence. This replacement must be submitted to Farish Management for approval at least five

(5) business days prior to the absence.

2.4.2. The contractor shall ensure that any replacement employee meets all the standards of performance and qualification requirements outlined in this PWS, including background checks and certifications.

2.5. Limitations on Other Employment. The contractor is permitted to have other employment; however, it must not interfere with the performance of any duties or hours of availability as required by this PWS. The contractor must be physically present and able to respond to situations during their required on-site hours.

SECTION 3: DUTIES AND RESPONSIBILITIES

3.1. Daily Surveillance and Security Checks. When performing checks and patrols, the contractor shall display the Government-provided magnetic placard on their personal vehicle to ensure clear identification. During all checks and inspections, if any utility or alarm system is not operational, or if any other problem is discovered, the contractor shall immediately take required steps to mitigate damage to government property and ensure guest safety. The contractor shall then notify Farish Management as soon as possible, following the procedures for either emergency response (Section

4) or routine maintenance requests as appropriate.

The contractor shall perform two comprehensive checks of the area each day.

3.1.1. Morning Check (6:00 a.m. - 8:00 a.m.):

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3.1.1.1. Physically inspect all buildings, garages, and the laundry room listed in Appendix IV to ensure they are secure.

3.1.1.2. Confirm the operational status of the fire suppression, sewage, water well, auxiliary power generator, electrical, and propane heating systems as per the daily checklist.

3.1.2. Nightly Check (10:00 p.m. - 12:00 a.m.):

3.1.2.1. Patrol the grounds to ensure guests are in their designated sites and observing the

10:00 p.m. quiet hours.

3.1.2.2. Confirm all campfires are properly contained within government-provided fire pits.

3.1.2.3. Verify that office doors, windows, and the safe are locked.

3.1.2.4. Secure all common areas and facilities as directed.

3.2. Guest Compliance and Rule Enforcement

3.2.1. The contractor is responsible for ensuring guests comply with all area regulations. This includes:

3.2.1.1. No Hunting: Informing guests that no hunting or shooting of any type of firearm or projectile is allowed.

3.2.1.2. Fireworks: Enforcing the prohibition on all fireworks and incendiary devices, to include manufacturing, sale, storage, possession, transporting, and/or use of these items.

3.2.1.3. Fire Pits: Ensuring fires are only in designated pits made of non-combustible material, are at least ten (10) feet from any structure, and are not under overhead combustible materials.

3.2.1.4. Speed Limit: Monitoring that guests abide by the 10-mph speed limit.

3.2.2. The contractor shall alert management of any non-compliance.

3.3. Guest Services and Support.

3.3.1. The contractor shall serve as the primary point of contact for guests after the main office closes.

3.3.2. The contractor shall check in with acting manager within 10 minutes of the office closing to receive the In-house List, Late Check-in List, and Late Rental Returns List.

3.3.3. Duties include assisting guests with the late check-in process, providing directions to their assigned sites, and answering questions regarding park rules and amenities, and receiving returned rental items.

3.3.4. The contractor will be provided with all necessary check-in materials and information for

Farish Recreation Area – Summer Caretaker Services -- Page 8 of 15 registered guests arriving after hours.

3.3.5. The contractor is not authorized to collect any fees, handle cash, or perform any financial transactions on behalf of the Government.

3.4. Property and Equipment Management.

3.4.1. The contractor shall safeguard all government property from theft, vandalism, and damage.

Any incident must be reported immediately as per the procedures in Section 4.1.

3.4.2. Contractors are not permitted to operate any government vehicles. However, they are authorized access to government vehicles for the sole purpose of retrieving emergency equipment, such as fire extinguishers.

3.5. Key Control. The contractor will be issued keys (which includes key cards) for access to required areas. These keys are not to be duplicated. The contractor is responsible for the safekeeping and return of all keys at the end of the contract period. Lost keys must be reported to Farish Management immediately. In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; the Government, at its option, may perform the work and the total cost shall be paid for by the contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost shall be paid for by the contractor. The contractor shall prohibit the use of Government-issued keys by any unauthorized person.

SECTION 4: INCIDENT AND EMERGENCY RESPONSE.

The contractor must be aware of and prepared for the unique hazards and dangers associated with the Farish Recreation Area. Cellular service is limited or unavailable, and emergency response from law enforcement, fire, or ambulance services can take 30 minutes or more. The operational environment requires a high degree of self-sufficiency and sound judgment.

4.1. Known Hazards. Known hazards include, but are not limited to:

4.1.1. Emergency Situations: Fire suppression needs, search and rescue scenarios.

4.1.2. Severe Weather: Lightning, heavy rain, hail, and potential for flash floods.

4.1.3. Terrain: Large boulders, loose rocks, and unimproved/uneven ground.

4.1.4. Human Activity: Vandalism, trespassers, and poaching.

4.1.5. Wildlife: Encounters with mountain lions, black bears, bobcats, rattlesnakes, coyotes, elk, deer, raccoons, porcupines, spiders, rodents, and other animals.

4.2. Emergency Notification and Reporting:

4.2.1. In the event of an emergency (e.g., fire, medical, law enforcement issue, significant property

Farish Recreation Area – Summer Caretaker Services -- Page 9 of 15 damage), the contractor shall first contact the appropriate emergency services (911).

4.2.2. Following notification to emergency services, the contractor shall alert Farish Management.

4.2.3. The contractor must respond to emergency situations immediately upon notification.

4.2.4. The contractor must alert Farish Management no later than 12 hours after responding to an emergency.

4.2.5. The contractor shall factually document all pertinent circumstances surrounding incidents, actions, or requirements that require emergency work orders through 10th Civil Engineering Squadron (CES) using the form provided in Appendix I.

4.3. Emergency Authority:

4.3.1. In an emergency where life or property is at immediate risk and communication with Farish Management or emergency services is not possible, the contractor is authorized to take necessary and reasonable actions as outlined in the Farish Recreation Area Emergency Preparedness Plan to mitigate the situation. This may require making critical decisions under adverse conditions, such as operating a vehicle in inclement weather or managing conflict.

4.3.2. All such actions must be documented and reported to management as soon as communication is restored.

SECTION 5: GOVERNMENT-FURNISHED SUPPORT

5.1. Training and Orientation.

5.1.1. A mandatory orientation and training session will be conducted during the first week of the contract performance period. Training will occur during normal business hours at a time agreed upon by the Farish Manager and contractor. This session will cover job duties, regulations, emergency procedures, and communication protocols.

5.1.2. Further on-the-job training will be provided during the first two weeks of the contract performance period as needed.

5.1.3. The contractor may request additional training at any time, and Farish Staff will respond to the request within seven (7) business days.

5.2. Government-Furnished Property. The Government will provide:

5.2.1. One (1) RV site (50-foot pad) with water, sewage, and electrical hookups at no cost to the contractor for the duration of the contract.

5.2.2. Access to government-owned lawn maintenance equipment.

5.2.3. All necessary checklists, logs, and reporting documents.

5.2.4. A wireless doorbell to alert the contractor to guests needing assistance.

5.2.5. One (1) magnetic vehicle placard for identification purposes.

Farish Recreation Area – Summer Caretaker Services -- Page 10 of 15

SECTION 6: TERMS AND CONDITIONS OF ON-SITE RESIDENCY

6.1. Maintenance Service Requests. The contractor shall notify Farish Management as soon as possible of all maintenance service requests. The contractor must follow established procedures to submit work orders for both routine and emergency repairs and maintenance as directed during orientation.

6.2. Grounds Maintenance. The contractor is responsible for routine grounds maintenance (mowing, raking, trimming) in the area immediately adjacent to their RV site. The contractor’s personal campsite will be maintained in a neat, orderly, and professional condition at all times, serving as a model for other guests.

6.2.1. Grass will be maintained at a height of approximately 2.5-3 inches, not to exceed 5 inches.

6.2.2. Shrubs shall be trimmed to maintain their shape and not block windows, doors, sidewalks or parking.

6.2.3. The use of personal fertilizers, herbicides, or other chemicals on Farish grounds is strictly prohibited. Plant food for indoor plants and seasonal fertilizer for annuals and perennials are exceptions to this rule.

6.2.4. The creation of new planting beds is prohibited without prior written approval from Farish Management.

6.2.5. The Government will provide access to necessary lawn equipment. The contractor is not required to provide their own.

6.3. Terms of Occupancy. The contractor understands and agrees without recourse that the RV location provided is available as a term of the contract. Once the contract is terminated or the period of performance ends, the tenant shall vacate the RV site within 24 hours. The contractor/contractor employee has no claim to the property.

6.4. Family. The contractor is authorized to have immediate family members reside in their privately owned RV. Private telephone and internet service will not be provided. Small pets are permitted with the Government's approval. Approved pets will be current on vaccinations as required by state laws.

6.5. Utilities. The contractor may use Government property for commercial use on a rent-free basis in performance of the contract under which it is accountable or otherwise authorized. Utility and rental charges shall apply to that portion of property or its capacity used for non-government commercial purposes or otherwise authorized for use.

6.6. Guests and Visitors.

6.6.1. Visitor - A visitor is defined as any individual or group not employed by the contractor making formal or informal visits.

6.6.2. Guests – a guest is defined as a relative or friend who is visiting the contractor’s residence for up to fourteen (14) days.

6.6.3. Contractor guests and visitors shall comply with all rules and regulations which apply and are posted by the Farish Recreation Area.

Farish Recreation Area – Summer Caretaker Services -- Page 11 of 15

6.6.4. The contractor is responsible for its guests and visitors, ensuring compliance with the rules which also apply to guests.

6.6.5. The contractor is prohibited from accepting rent in the form of cash or in-kind goods or services from their guests and/or visitors.

6.6.6. All guests and visitors shall be able to meet the Installation access requirements.

6.6.7. The contractor shall not sublet the property provided to them by the Farish Recreation Area.

6.7. External Personalization and Decorating.

6.7.1. Any alterations to the premises shall be submitted in writing to the Director of the Outdoor

Recreation Center for prior approval.

6.7.2. Approval shall be granted in writing prior to starting the work or purchasing materials.

6.7.3. It is understood the contractor is financially responsible for repair of all damage incurred to the property throughout the length of stay.

6.8. Personal Equipment/Property Inspections. The Government may inspect contractor property any time IAW regulations as stipulated by the Installation Commander and security forces. The Director of the USAFA Outdoor Recreation Center, or its designee, reserves the right to inspect the contractor’s external premises. The contractor will be notified at least 24 hours prior to an inspection. Inspections may occur at any time between 9:00 AM and 3:00 PM, Monday-Friday.

SECTION 7: SERVICE SUMMARY

7.1. Performance Objective. The contractor shall meet the following performance thresholds:

No. Performance Objectives

Standard Para. Performance Threshold

1 Conduct Daily Checks

Performs and documents the Morning (6-8 AM) and Nightly (10 PM-12 AM) checks.

3.1 95% of checks are completed on time per the Daily Checklist (Appendix III).

2 Provide After- Hours Guest Support

Is available for late check-ins and guest assistance during on-site hours.

3.3 Checks in with the manager within 10

minutes of closing for nightly lists 95% of the time. 100% of documented guest complaints about availability are addressed.

3 Report Non- Emergency Issues

Reports routine maintenance needs and property damage in a timely manner.

6.1 Reports routine maintenance needs and

property damage in a timely manner.

4 Respond to Emergencies

Responds to emergencies, notifies appropriate services, and alerts Farish Management.

4.2 Responds to 100% of emergency situations

immediately upon notification; alerts Farish Management within 12 hours.

Farish Recreation Area – Summer Caretaker Services -- Page 12 of 15

SECTION 8: APPENDICES

1. APPENDIX I – Emergency Work Order

EMERGENCY WORK ORDER

DATE AND TIME OF INCIDENT:

DESCRIPTION OF INCIDENT:

WORK ORDER ASSOCIATED WITH INCIDENT:

ACTIONS TAKEN BY 10 CES:

REQUIRMENTS MADE BY 10 CES:

ALL OTHER PERTINENT INFORMATION:

Farish Recreation Area – Summer Caretaker Services -- Page 13 of 15

2. APPENDIX II – Theft or Attempted Theft Documentation

THEFT OR ATTEMPTED THEFT DOCUMENTATION

DATE AND TIME OF INCIDENT:

NAME/RANK/PHONE NUMBER OF ACCUSED AND/OR WITNESSES:

DESCRIPTION OF ITEMS INVOLVED:

DESCRIPTION OF INCIDENT AND ACTIONS TAKEN:

ALL OTHER PERTINENT INFORMATION:

Farish Recreation Area – Summer Caretaker Services -- Page 14 of 15

3. APPENDIX III – Daily Checklist

DAILY CHECKLIST

Description of Work

Status (Good, Bad, Vandalism or Damage, Secured, Not

Secured or N/A)

Comments

Office and Office Safe

N/A Good Vandalism Secured

Bad Damage Not Secured

Vehicles

N/A Good Vandalism Secured

Bad Damage

Gate Security

Good Vandalism Secured

Bad Damage

Duplexes, MPC, Shower Building, Pavilion #4 and Pavilion #5

N/A Good Vandalism Secured

Bad Damage

Grace Lake:

- Buildings

- Campgrounds

- Pavilions

N/A Good Vandalism Secured

Bad Damage

Fire Suppression Sewage Panel

N/A Good Vandalism Secured

Bad Damage

Electricity Check

Good Vandalism Secured

Bad Damage

Leo Lake Campgrounds & Pavilions

N/A Good Vandalism Secured

Bad Damage

Sapphire Lake Campgrounds & Pavilions

N/A Good Vandalism Secured

Bad Damage

Farish Management Contact Information:

Phone Number:

eMail:

Fax Number:

Farish Recreation Area – Summer Caretaker Services -- Page 15 of 15

4. APPENDIX IV – Facility Description

Facility Number

Cottage 500 Firehouse (under Cottage) 501 Lodge and Lodge Basement 502 Previous Caretaker House 504 OAP Shed (building located next to fish cleaning station) 506 Upper Garage 508 Lower Garage 511 Laundry Room 512 Portable Storage 513 Lodge Kitchen 514 LP Gas Storage 530 Office 700 Showers 730 Duplexes A & B 740 Duplexes E & F 745 Duplexes C & D and Multi-purpose Center (MPC) 750 Water Wells 901 Generator 906 Volleyball Court 920 Pump Station (old water shed at Leo Lake) 922 Campsites 935 Pavilions 937 Leo Lake 940 Camper Cabin #9 941 Barn 947 Sapphire Lake 950 Fish Cleaning Station 957 Grace Lake 960 Camper Cabins 0095

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