Attachment 1 - Performance Work Statement.pdf

Performance Work Statement

Aircraft Maintenance and Aviation Life Support Equipment

Maintenance and Support

For:

United States Coast Guard, Air Station Atlantic City

United States Coast Guard, Aviation Training Center Mobile

Prepared by:

United States Coast Guard, Aviation Logistics Center 1664 Weeksville Road

Elizabeth City, NC 27909

70Z03825IS0000002 – Attachment 1

AIRCRAFT MAINTENANCE AND AVIATION LIFE SUPPORT EQUIPMENT (ALSE)

MAINTENANCE AND SUPPORT SERVICES

PERFORMANCE WORK STATEMENT (PWS)

1. Project Title

United States Coast Guard (USCG) Air Station Atlantic City and USCG Aviation Training Center (ATC) Mobile Aircraft Maintenance and ALSE Maintenance and Support services.

1.1. Background

The H-65 Dolphin is the USCG’S Short-Range Recovery helicopter, which has been in operation since 1984. The H-65 helicopter was the designated aircraft to conduct the Coast Guard’s Rotary Wing Air Intercept (RWAI) mission. Air Station Atlantic City is the Coast Guard’s primary RWAI stakeholder.

As such, Air Station Atlantic City is required to maintain two (2) alert aircraft at the National Capitol Region Air Defense Facility on a 24/7 basis. Air Station Atlantic City is also responsible for deploying aircraft around the United States (U.S.) in support of the U.S. Secret Service’s Presidential Protection mission. Air Station Atlantic City is also required to maintain a dual B-0 and B-2 Search and Rescue readiness posture. This supplemental maintenance support is crucial to ensuring Air Station Atlantic City can successfully continue to support the dynamic operations associated with the RWAI mission.

At Air Station’s Atlantic City and ATC Mobile, the supplemental ALSE Inspector/Maintainer will bolster the unit’s ability to meet training and operational demands.

1.2. Scope

For the entire duration of this contract, the Contractor shall provide trained and qualified personnel to perform the required Aircraft Maintenance Services and all support necessary to meet the requirements listed in this PWS. Examples of support include, but are not limited to, scheduled and unscheduled aircraft maintenance, repair and maintenance of aircraft systems and sub-systems, all flight inspections, and inspection, overhaul, and repair of ALSE at Air Station Atlantic City and ATC Mobile.

1.3. Contracting Officer’s Representative (COR)

The COR will act as the COR for technical matters only, providing technical direction and discussion as necessary with respect to this PWS, monitoring the progress and quality of the Contractor performance.

1.3.1. The COR is not the Contracting Officer (KO) and does not have the authority to take any action, either directly or indirectly, that would change pricing, quantity, quality, place of performance, delivery schedule, personal services, or any other terms and conditions of the contract, or to direct the accomplishment of effort which goes beyond the scope of the PWS in the contract.

1.3.2. When/if, in the opinion of the Contractor, an effort outside the existing scope of the contract is requested, the Contractor shall notify the KO in writing. No action shall be taken by the Contractor (under such direction) unless the KO has issued a contractual change or otherwise resolved the issue.

1.3.3. The COR(s) will be assigned at contract award or when required. A COR appointment letter will be sent to the Contractor with the name of the COR(s).

2. Applicable Documents/Directives

The Contractor will have access to Government owned technical documents throughout the period of performance of this contract. Applicable documents will include USCG aircraft maintenance policies and procedures, technical manuals and Maintenance Procedure Cards (MPC). The following documents referenced in this PWS form a part of the contract to the extent specified herein.

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PERFORMANCE WORK STATEMENT (PWS)

2.1. Department of Homeland Security (DHS) Management Directives (MD)

• 140-01, Revision 2: Information Technology Security Program

• 11042.1: Safeguarding Sensitive But Unclassified (SBU)/For Official Use Only (FOUO)

Information

2.2. Other DHS Policy

• Directive 4300A, Version 13.3: Information Technology System Security Program, Sensitive Systems

• DHS Sensitive Systems Handbook (Companion publication to 4300A)

2.3. USCG Commandant Instructions (COMDTINST)

• COMDTINST M13520.1D: USCG ALSE Manual

2.4. USCG Technical Documents

• 32H-65D2: Illustrated Tool and Equipment Manual

• PG-85-00-150-A: Aeronautical Support Equipment Process Guide

• PG-85-00-310-A: Aviation Life Support Equipment Systems Process Guide

2.5. Occupational, Safety, and Health Act (OSHA) Documents

• OSHA Public Law 91-596

• OSHA Standard 29 CFR 1910

3. Performance Requirements

The performance requirements and standards will set forth the expected outcomes (objectives) of the contract, the service(s) required of the Contractor to attain the objectives, a series of performance standards per requirement, and a Quality Assurance Surveillance Plan (QASP) that describes how the government will survey, observe, test, evaluate and document the Contractor’s performance in meeting the critical performance standards identified in the PWS. The QASP is not an exclusive remedy and the inclusion of the QASP does not preclude the Government from using other remedies available by law or contract terms, including reduction in payment or termination of services in accordance with (IAW) any contract clause. The QASP is provided in Attachment A of this document.

3.1. Contractor Personnel

All services provided under this PWS shall be performed by Contractor employees fully qualified in the relevant profession, trade or field, and holding any licenses required by law. The Contractor shall maintain records for all personnel hired under this contract. At a minimum, the Contractor shall maintain records that document that personnel hired met the minimum qualifications of the position prior to commencing work. These records shall be made available to the Contractor or designee upon request.

The Contractor shall provide personnel with the following minimum capability:

• Ability to read, write, speak, and understand English fluently.

• Shall be citizens of the U.S.

• Ability to obtain and maintain a Secret security clearance.

• Ability to obtain a Common Access Card (CAC)

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• Hold a current Airframe and Power Plant (A&P) license and proof of recent aircraft mechanic experience within the last twelve (12) months.

• Only applicable to Aircraft Mechanic I and Aircraft Mechanic II positions.

All Contractor personnel shall be in place no later than (NLT) five (5) calendar days after contract award.

A CAC is required to access USCG standard computer workstations and multiple CAC enabled information systems to include Aviation Technical Information Portal (ATIP) and the Aviation Logistics Maintenance Information System (ALMIS).

3.1.1. Replacement of Personnel

The Contractor will be permitted a break in services rendered for a period not to exceed thirty (30) calendar days, whether the requirement for removal or replacement of personnel is at the request of the Government or the Contractor. It is recognized that when replacements, transfers, and reassignments of Contractor personnel are made for the convenience of the Contractor, all costs incurred will be at Contractor’s expense. Replacements, transfers, and reassignments of Contractor personnel are deemed to be at the convenience of the Contractor when:

• Replacement of Contractor personnel is required because of voluntary or involuntary termination of employment with the Contractor.

• Contractor personnel are incapacitated due to injury or illness for a period in excess of thirty (30) days, or the death of Contractor personnel.

• Replacement or transfer of Contractor personnel is initiated at the request of the Contractor.

• Replacement or transfer of Contractor personnel is required due to termination of the contract/task order for default.

Any position on this contract that is vacant beyond the permitted break in service shall result in a deduction taken from the monthly invoice at a daily rate, established by dividing the monthly rate by the number of work days in the period. The daily rate deduction shall begin on the thirty-first (31st) calendar day after the position is vacated and shall be deducted for each workday thereafter that the position is vacant.

3.1.2. Project Manager

The Contractor shall provide a Project Manager who shall be responsible for all Contractor work performed under this contract. The Project Manager shall be a single point of contact for the KO and the COR. It is anticipated that the Project Manager shall be one of the senior level employees provided by the Contractor for this work effort. The Project Manager shall have a minimum of ten (10) years’ experience in Program or Project Management. The Contractor shall provide an Alternate Project Manager at no additional cost to the Government who shall be responsible for the oversight of all Contractor work performed under this PWS. The name and qualifications of the Project Manager and Alternate Project Manager shall be provided to the Government as part of the Contractor’s quote.

During any absence of the Project Manager, the alternate shall have full authority to act for the Contractor on all matters relating to work performed under this contract. The Project Manager and Alternate Project Manager shall be able to read, write, speak and understand English. The Project Manager or Alternate Project Manager shall be available to the COR via telephone between the core working hours as indicated in Section 7.5 and shall respond to a request for discussion or resolution of technical problems within two (2) hours of notification.

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3.2. Contractor Personnel Qualifications

3.2.1. Aircraft Mechanic I Position Qualifications

At a minimum, this position requires three (3) years’ experience as a licensed A&P mechanic, with at least two (2) years’ experience working on rotorcraft similar to the H-65. Five (5) years of experience as a licensed A&P mechanic is desired, but not required. The requirement to hold an A&P license may be waived, with the written approval of the KO, for graduates of USCG Aviation Maintenance Technician (AMT) or Avionics Electrical Technician (AET) "A" School who possess at least 30-months of experience working on USCG Rotary Wing Aircraft. Experience must have been within the preceding two (2) years.

The Contractor shall also provide the below minimum qualifications:

• Possess extensive knowledge of a wide variety of parts, components, and complex assemblies associated with aircraft systems.

• Because of the complicated ways in which these major assemblies, systems, and surfaces are installed, fit, and work together, must have more ability to rig, function test, or troubleshoot the systems; determine when they are operating properly or whether portions of the system must be repaired or replaced; and the type and extent of adjustment and alignment needed.

• Possess knowledge of the makeup, operation, installation, and adjustment of a variety of major interrelated and/or integrated aircraft systems, subsystems, and assemblies such as fuel and hydraulic systems, flight control systems, instrumentation systems, engines, landing gear assemblies, airframe, and control surfaces.

• Possess skill in the use of standard and specialized tools/equipment including fixtures, templates, scales, test stands and external power sources.

• Ability to read and understand data and settings from cockpit instruments and gauges.

• Possess knowledge of activity supply procedures to be able to initiate requisitions for needed parts and supplies and have a thorough knowledge of the publication order system to obtain the most up-to-date technical manuals and to propose changes to publications when they find a discrepancy.

• Ability to read, understand, and apply, trade or administrative guides such as technical manuals, technical orders, blueprints, sketches, and other related documents.

• Ability to, reach, bend, walk, pull, sit, stand, crouch, stoop, kneel and stretch for prolonged periods of time. Frequently lift parts and equipment that weigh up to nine (9) kilograms (twenty (20) pounds). Occasionally, may lift and carry items that weigh about twenty-three

(23) kilograms (fifty (50) pounds) with mechanical lifting devices or assistance from other workers, if required.

• Ability to work in cramped, awkward, and strained positions or to climb ladders, work platforms, scaffolding, and aircraft structures.

• Capability to work in regulated areas with toxic materials present including hexavalent chromium and cadmium. This will include the use of Personal Protective Equipment (PPE) such as protective clothing, etc.

• Knowledge, skill, and ability to follow appropriate safety procedures common to the trade.

• Knowledge of specific hazardous materials (HAZMAT) and hazardous wastes procedures is necessary, including the proper fitting and usage of protective gear and completion of related training.

• Technical capability/experience with aircraft, airframes, components, and substructures.

Should include maintenance of primary, secondary, and tertiary structures.

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• Ability to conduct research using USCG data systems such as ATIP or similar type systems.

• Ability to access and navigate ALMIS.

• Familiarity with Original Equipment Manufacturer (OEM) manuals or similar manuals with the ability to research maintenance history, procedures and component limitations is desired.

• Technical capability to deal with aircraft upgrades and aging aircraft sustainment issues.

Experience with new component integration and developing repair or replacement strategies for airframes, components, and/or substructures.

3.2.2. Aircraft Mechanic II Position Qualifications

At a minimum, this position requires five (5) years’ experience as a licensed A&P mechanic with at least three (3) years’ experience working on rotorcraft similar to the H-65. The Contractor shall also provide the below minimum qualifications:

• Possess a thorough knowledge of aircraft structural repair procedures and corrosion related repairs and corrosion control treatments.

• Possess a thorough knowledge of corrosion preventative coatings and compounds.

• Broad knowledge of aircraft sheet metal/structural/composite modifications and repair.

• Possess extensive knowledge of a wide variety of parts, components, and complex assemblies associated with aircraft systems.

• Possess a thorough knowledge of aircraft unique tools such as torque wrenches, dial indicators, micrometers, sheet metal brakes and sheers, composite repair tools and procedures.

• Ability to demonstrate work methods and techniques.

• Possess skill in the use of standard and specialized tools and the equipment of the trade including fixtures, templates, scales, test stands and external power sources.

• Possess knowledge of activity supply procedures to be able to initiate requisitions for needed parts and supplies and has a thorough knowledge of the publication order system to obtain the most up-to-date technical manuals and to propose changes to publications when they find a discrepancy.

• Ability to read, understand and apply trade or administrative guides such as technical manuals, technical orders, blueprints, sketches, and other related documents.

• Ability to, reach, bend, walk, pull, sit, stand, crouch, stoop, kneel and stretch for prolonged periods of time. Frequently lift parts and equipment that weigh up to nine (9) kilograms (twenty (20) pounds). Occasionally, may lift and carry items that weigh about twenty-three

(23) kilograms (fifty (50) pounds) with mechanical lifting devices or assistance from other workers, if required.

• Ability to work in cramped, awkward, and strained, positions or to climb ladders, work platforms, scaffolding and aircraft structures.

• Capability to work in regulated areas with toxic materials present including hexavalent chromium and cadmium. This will include use of PPE such as protective clothing, etc.

• Knowledge, skill, and ability, to follow appropriate safety procedures common to the trade.

• Knowledge of specific HAZMAT and hazardous wastes procedures is necessary, including the proper fitting and usage of protective gear and completion of related training.

• Technical capability/experience with aircraft, airframes, and substructures. Should include maintenance of primary, secondary, and tertiary structures.

• Ability to conduct research using USCG data systems such as ATIP or similar type systems.

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PERFORMANCE WORK STATEMENT (PWS)

• Ability to access and navigate ALMIS.

• Familiarity with OEM manuals or similar manuals with the ability to research maintenance history, procedures and component limitations is desired.

3.2.3. ALSE Inspector/Maintainer Position Qualifications

NOTE: IAW COMDTINST M13520.1D, only ESD-ALSE designated personnel or graduates of the USCG Aviation Survival Technician School are authorized to inspect, maintain, and modify Coast Guard Aviation rescue and survival equipment.

At least three (3) years’ experience is required – with at least five (5) years’ experience desired -inspecting, maintaining, and modifying, aviation rescue and survival equipment similar to USCG equipment is required.

The Contractor shall also provide the below minimum qualifications:

• Possess extensive knowledge of a wide variety of ALSE parts, components, and complex assemblies associated with aircraft systems.

• Ability to rig, function test, or troubleshoot the ALSE systems; determine when they are operating properly or whether portions of the system must be repaired or replaced; and the type and extent of repair needed.

• Possess knowledge of the makeup, operation, installation, and adjustment of USCG ALSE equipment installed on USCG aircraft.

• Possess skill in the use of standard and specialized tools and the equipment of the trade including fixtures, templates, scales, test stands and external power sources.

• Possess knowledge of activity supply procedures to be able to initiate requisitions for needed parts and supplies and has a thorough knowledge of the publication order system to obtain the most up-to-date technical manuals and to propose changes to publications when they find a discrepancy.

• Ability to read, understand, and apply, trade or administrative guides such as technical manuals, technical orders, blueprints, sketches, and other related documents.

• Ability to, reach, bend, walk, pull, sit, stand, crouch, stoop, kneel and stretch for prolonged periods of time. Frequently lift parts and equipment that weigh up to nine (9) kilograms (twenty (20) pounds). Occasionally, may lift and carry items that weigh about twenty-three

(23) kilograms (fifty (50) pounds) with mechanical lifting devices or assistance from other workers, if required.

• Ability to work in cramped, awkward, and strained positions or to climb ladders, work platforms, scaffolding and aircraft structures.

• Capability to work in regulated areas with toxic materials present including hexavalent chromium and cadmium. This will include use of PPE such as protective clothing, etc.

• Knowledge, skill, and ability to follow appropriate safety procedures common to the trade.

• Knowledge of specific HAZMAT and hazardous wastes procedures is necessary, including the proper fitting and usage of protective gear and completion of related training.

• Technical capability/experience with aircraft, airframes, and substructures. Should include maintenance of primary, secondary, and tertiary structures.

• Ability to conduct research using USCG data systems such as ATIP or similar type systems.

• Ability to access and navigate ALMIS.

• Familiarity with OEM manuals or similar manuals with the ability to research maintenance

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history, procedures and component limitations is desired.

4. Contractor Personnel Tasking

4.1. The Aircraft Mechanic I will receive tasking verbally and/or via email from the Project Manager, in conjunction with the USCG’s maintenance shift supervisor, engineering officer, or watch captain.

The Aircraft Mechanic I shall perform the following tasks:

4.1.1 Perform all scheduled and unscheduled maintenance, including heavy maintenance.

4.1.2 Perform pre-flight, thru-flight and post-flight inspections IAW applicable MPCs.

4.1.3 Repair and maintain various mechanical, electrical, hydraulic and systems on the MH-65.

4.1.4 Repair and maintain various electrical, communication, navigation, and flight systems, sub-systems, and equipment.

4.1.5 Repair and maintain structural, power plant, and rotor systems.

4.1.6

Perform flight line maintenance of assigned and transient operational aircraft, including functional testing, troubleshooting, and repairing all airframe mechanical systems, or post assembly checkout, adjustment, and repair of overhauled and modified aircraft to prepare for and correct deficiencies found on functional flights.

4.1.7 The mechanic will be required to follow work orders, as assigned.

4.1.8 Check a variety of complex technical guides to ensure they include up-to-date changes.

4.1.9 Report errors and poorly presented or confusing information to the designated shift supervisor for resolution.

4.1.10 Demonstrate or explain proper techniques, method of operation, and safety practices.

4.1.11 Observe performance and work with the employee, leader, or supervisor to resolve problems.

4.1.12 Maintain a clean and safe work area.

4.1.13 Clean, lubricate, and maintain tools and equipment.

4.1.14 Transport, store, or use hazardous wastes and HAZMAT during operations.

4.1.15 Perform MPC steps and accurately complete MPC forms.

4.1.16 Accurately input data into ALMIS or maintenance logs books, as directed by the designated shift supervisor.

4.2. The Aircraft Mechanic II will receive tasking verbally and/or via email from the Project Manager, in conjunction with the USCG’s maintenance shift supervisor, engineering officer, or watch captain. The Aircraft Mechanic II shall perform the following tasks:

4.2.1 Perform all scheduled and unscheduled corrosion related maintenance.

4.2.2 Perform all Aviation Logistics Center (ALC) approved structural and composite repairs.

4.2.3 Repair and maintain various mechanical, electrical, hydraulic and systems on the MH-65.

4.2.4 Repair and maintain various electrical, communication, navigation, and flight systems, sub-systems, and equipment.

4.2.5 The mechanic will be required to follow work orders, as assigned.

4.2.6 Check a variety of complex technical guides to ensure they include up-to-date changes.

4.2.7 Report errors and poorly presented or confusing information to the designated shift supervisor for resolution.

4.2.8 Demonstrate or explain proper techniques, method of operation, and safety practices.

4.2.9 Observe performance and work with the employee, leader, or supervisor to resolve problems.

4.2.10 Maintain a clean and safe work area.

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4.2.11 Clean, lubricate and maintain tools and equipment.

4.2.12 Transport, store, or use HAZMAT during operations.

4.2.13 Perform MPC steps and accurately complete MPC forms.

4.2.14 Accurately input data into ALMIS or maintenance logs books, as directed by the designated shift supervisor.

4.3. The ALSE Inspector/Maintainer will receive tasking verbally and/or via email from the Project

Manager, in conjunction with the USCG’s Swimmer Chief, Senior Chief, shift supervisor, or division Engineering Officer at ATC Mobile. The ALSE Inspector/Maintainer shall perform the following tasks:

4.3.1 Perform inspections of Inflatable Equipment, Survival Equipment & Survival Kits, Rescue

Equipment, Protective Equipment, and Helicopter Rescue Swimmer Equipment at specified intervals on USCG aircraft at ATC Mobile.

4.3.2 Perform inspection, overhaul and repair procedures for all scheduled and unscheduled inflatable equipment, Survival Equipment & Survival Kits, Rescue Equipment, Protective Equipment, and Helicopter Rescue Swimmer equipment as required.

4.3.3 The mechanic will be required to follow established USCG work orders protocol, as assigned.

4.3.4 Check a variety of complex technical guides to ensure they include up-to-date changes.

4.3.5 Report errors and poorly presented or confusing information to the designated shift supervisor for resolution.

4.3.6 Demonstrate or explain proper techniques, method of operation, and safety practices.

4.3.7 Observe performance and work with the employee, leader, or supervisor to resolve problems.

4.3.8 Maintain a clean and safe work area.

4.3.9 Clean, lubricate and maintain tools and equipment.

4.3.10 Transport, store, or use HAZMAT during operations.

4.3.11 Perform MPC steps and accurately complete MPC forms.

4.4. Inspection and Acceptance Criteria

All work is subject to Government Quality Assurance (QA) review in process and upon completion for compliance with requirements, instructions, specifications, shop practices, and procedures. Any work that is considered unsatisfactory shall be corrected at no additional cost to the USCG. Work will not be accepted by the Government until the QA inspector considers all work complete and acceptable.

4.5. Performance Standards

Performance Standards establish the expected levels of performance and Acceptable Quality Levels (AQL) the Contractor is required to meet. A QASP will be used by the government to monitor performance standards & objectives.

4.6. Incentives

Please reference the QASP.

4.7. Utilizing Electronic Mail (E-Mail)

When Contractor personnel send E-mail as part of their contract performance or related contract matters, they shall include their first and last name, E-mail address, and the name of their employer.

Contractors that have access to Government email and other on-line systems shall have user IDs that call attention to their special status (by indicating Contractor, or the company name, for example, after

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their given name in the user ID on the system). The use of E-mail is for bona fide business only. In the event of violation of this provision, the USCG will take appropriate action IAW federal law, such as Title 18 U.S.C. 1030 et seq.

The COR or Alternate COR shall ensure that accounts established in Government E-mail systems for prime or Subcontractor personnel shall identify individuals as Contractor personnel in the address book display and on the individual’s E-mail. Detailed properties for the account shall include the name of the individual’s employer and the name of the customer for the contract. The USCG’s information assurance security officer that established the account shall be notified immediately when a Contractor employee is no longer performing duties that require an account in the Government E-mail system.

4.8. Required Insurance

The Contractor shall procure and maintain insurance during the entire period of performance under this contract, IAW Federal Acquisition Regulation (FAR) clause 52.228-5, Insurance – Work on a Government Installation. The following minimum insurance is required:

• Worker’s compensation and Employer’s Liability: As required by applicable Federal and State worker’s compensation and occupational disease statutes.

• General liability: Bodily injury liability insurance coverage written on the comprehensive form of policy of at least $200,000 per person for bodily injury and $500,000 per occurrence for bodily injury and $20,000 per occurrence for property damage.

• Automobile Liability Insurance: Written on the comprehensive form of policy of at least $200,000 per person for bodily injury and $500,000 per occurrence for bodily injury and $20,000 per occurrence for property damage.

Prior to commencement of work hereunder, the Contractor shall furnish to the KO a certificate or written statement of the above required insurance (to be provided with quote). The policies evidencing required insurance shall contain an endorsement to the effect that cancellation or any material change in the policies adversely affecting the interests of the Government shall not be effective until thirty (30) days after written notice has been given and approved by the KO.

5. Deliverables and Delivery Schedule

5.1. Kick-Off Meeting

The Contractor shall attend a Kick-Off Meeting with the KO and the COR not later than one (1) week after the period of performance start date. The purpose of the Kick-Off Meeting, which will be chaired by the KO, is to discuss technical, administrative, and contracting objectives of this contract and in support of this PWS. The Kick-Off Meeting will be held either virtually or at the Government’s facility at Air Station Atlantic City. The Contractor will provide a draft agenda three (3) days prior to the meeting, a final agenda the day of the meeting (prior to the meeting beginning) and deliver formal meeting minutes one (1) week after the meeting.

5.2. Monthly Activity Report

The Contractor shall submit a monthly activity report to the COR consisting of:

• Hours expended per labor category.

• Number of days each Contractor employee was absent due to vacation, sick leave, personal leave or training. The report shall also include a running total of how many days the employee has been absent due to Contractor paid time off (vacation, sick, or personal leave).

• Status of any personnel changes incurred during performance period.

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• Any work that is considered unsatisfactory by the Government QA inspector during this period.

• All unusual problems, issues reported, or unresolved issues encountered by the Contractor during the period of performance.

The Monthly Activity Report is due NLT the 10th of each month.

5.3. Staffing Matrix

The Contractor shall provide a staffing matrix NLT the 10th of each month to the COR, KO, and Contract Specialist. The staffing matrix shall include the position title, name of Contractor employee, Contract Line Item Number (CLIN) reference, and location.

5.4. Delivery Schedule

ITEM DELIVERABLE FREQUENCY DELIVERABLE DUE

5.3.1 Kick Off Meeting Once One (1) week after contract award.

5.3.2 Draft Kick Off Meeting Agenda Once Three (3) days prior to kick off meeting.

5.3.3 Final Kick Off Meeting Agenda Once Day of kick off meeting.

5.3.4 Kick Off Meeting Minutes Once One (1) week after kick off meeting.

5.3.5 Monthly Activity Report Monthly NLT 10th calendar day of each month.

6. Government Furnished Equipment (GFE) and Government Furnished Property (GFP)

The Government will furnish limited Equipment and Property as described in Section 6.1 and Section

6.2. The use of all property is authorized only for official Government business and shall only be used in the performance of this contract. The Contractor shall return all furnished equipment to the Government in the same condition as received, fair wear and tear excepted. Please see the FAR clause 52.245-1, “Government Property”, as included in the contract terms and conditions, for more information.

6.1. GFE

The USCG will provide all necessary tools and Ground Support Equipment (GSE) to be used by the contract employees. These items shall be maintained IAW with all applicable local unit and Coast Guard instructions and procedures. The GFE and GSE required to perform the tasks in this PWS are listed in USCG technical documents 32H-65D2 - Illustrated Tool and Equipment Manual; PG-85-00-310- A, Aviation Life Support Equipment Systems Process Guide; and PG-85-00-150-A, Aeronautical Support Equipment Process Guide.

6.1.1. In the event that a tool is lost or is identified as missing, immediate notification shall be made IAW existing Air Station Atlantic City or ATC Mobile instructions (as applicable). Should the tool not be located, the COR shall be notified and will submit a report to the Contractor within two (2) business days of the discovery. The Contractor shall reimburse the Government for the cost of the replacement of the tool.

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6.2. GFP

The Government will provide suitable workspace (including hangar and desk space), adequate furniture, consumables, and reasonable access to telecommunications devices and computer equipment for the technical representative at no cost to the Contractor provided that:

• Contractor employees use the telecommunications devices long distance services for bona fide business only.

• The workspace, office furniture, and office equipment, used by the Contractor employees sustain only damages attributed to normal wear and tear.

• If damages are sustained that are determined to exceed the limits that exceed normal wear and tear, the COR will submit a report to the Contractor. The Contractor shall reimburse the Government for replacement costs of the office furniture and/or repair of the workspace.

7. Contract Requirements

7.1. Period of Performance

The anticipated period of performance for this contract includes one (1) one-year base period, and if exercised, four (4) one-year option periods.

7.2. Place of Performance

The primary places of performance will be Air Station Atlantic City and ATC Mobile. Below are the addresses for these locations:

Air Station Atlantic City FAA Technical Ctr Bldg 350 Atlantic City International Airport Egg Harbor Township, NJ 08234

ATC Mobile 8501 Tanner Williams Rd.

Mobile, AL 36608-8322

The Government reserves the right to require Contractor personnel to “sign-in” upon entry and “sign-out” upon departure from the Government facilities. Certain Government agencies may have security requirements, which necessitate the use of building access passes. No direct charges to any order or order issued under a contract may be made for personnel or facility security clearances.

7.3. Travel

As directed by the KO, the Contractor may be required to travel to various locations to effectively perform the requirements of this contract. The Government will reimburse the Contractor for allowable travel and subsistence costs incurred by the Contractor in performance of the contract and determined to be IAW FAR 31.205-46. Any travel commenced without KO approval is fully the responsibility of the Contractor and will not be authorized for payment.

7.3.1. The Contractor shall be responsible for obtaining written approval from the KO or COR, providing a travel request form fourteen (14) business days PRIOR to the start of any required travel, unless otherwise directed by the KO. The Contractor shall work in conjunction with the KO or the COR(s) to prepare a travel budget at the COR’s request, including the number of travelers, the expected travel length, daily expenses, etc. Only travel completed more than fifty (50) miles outside of the standard work sites will be reimbursed by the USCG. Travel completed without prior KO or COR

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approval, or travel that differs from what has been authorized by the COR or KO, will not be reimbursed.

7.3.2. The Contractor agrees, in the performance of necessary travel, to use the lowest cost mode commensurate with the requirement of the mission and IAW good traffic management principles.

7.3.3. Any travel costs that exceed the applicable per diem rates for the location of the required travel not approved by the KO prior to the commencement of travel, will not be reviewed or approved post travel. The Contractor is responsible for all additional costs that exceed the per diem rate. Hotel rates and hotel tax amounts will be adjusted to reflect the General Services Administration travel per diem rates authorized for the location of approved travel.

7.4. Travel Reimbursement

The travel reimbursable herein includes only the travel (commercial carrier, or private automobile or auto rental) performed for the Contractor’s typical work location to the site of work, between the sites of work, and from the site of work to the Contractor’s typical work location. Travel performed for personal convenience (including daily travel to and from work) will not be reimbursed hereunder.

7.4.1. To be reimbursed for travel, the Contractor shall invoice for travel NLT the end of the month immediately following completed travel. Travel shall be reimbursed on a cost basis exclusive of any fee, including, but not limited to, General and Administrative costs. The Contractor’s invoices shall include the receipts or other evidence substantiating actual costs incurred for authorized travel. The documentation shall include, but is not limited to, legible copies of all receipts on letterhead (such as lodging, car rental, airline tickets, parking, tolls, etc.). Receipts shall not be submitted with the invoice for payment, but only to the COR and Contract Specialist for approval/confirmation.

7.4.2. No travel time shall be charged for work performed within a fifty (50) mile radius of Air Station Atlantic City or ATC Mobile. Per diem for travel on work assigned under this contract will be reimbursed to employees consistent with company policy, but not to exceed the amount authorized in

FAR 31.205-46.

7.5. Work Hours

The Government will pay a firm-fixed price on a monthly basis for each Contractor employee performing the required services in support of this requirement (reference Schedule of Supplies/Services). The Government expects a normal 40-hour work week, eight (8) hours a day, five

(5) days a week for Contractor employees.

Contractor employees at Air Station Atlantic City and ATC Mobile shall comply with a start time of 0645 - 0800 local time, Monday through Friday. The Lead Contractor may work with the COR to adjust the workday to align with the shift section and workload. In order to support the USCG’s operational schedule and aircraft availability, the work hours for the Contractor employees under this contract may fall outside of the standard eight (8) hour day, Monday through Friday, and may include weekends and occasionally night work. Contractor employees shall work no more than forty (40) hours per week (from Sunday to Saturday). In the event a Contractor employee needs to deviate from the start time of 0645-0845, a request must be submitted by the Lead Contractor to the appropriate COR. Approval for deviation from regular work hours will be evaluated against the following requirements: position, position specific requirements and deliverables.

The COR will attempt to notify the Contractor a minimum of fourteen (14) days prior to changes in the Contractor employees standard work schedule. However, due to the USCG’s ever-changing operational schedule, the fourteen (14) day notice may not always be possible.

MAINTENANCE AND SUPPORT SERVICES

PERFORMANCE WORK STATEMENT (PWS)

7.6. Federal Holidays

Contractor personnel will not perform work on observed Federal holidays. Government holidays are:

New Year’s Day, Birthday of Martin Luther King, Jr., Washington’s Birthday (i.e., President’s Day), Memorial Day, Juneteenth National Independence Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, Christmas Day, and/or any other day designated by the President’s Proclamation.

7.7. Unit Shutdowns

Unit shutdowns may be planned or unplanned. During a unit shutdown, Air Station Atlantic City or ATC Mobile are closed for business and Contractors are not allowed onsite. Planned unit shutdown days will be determined in advance by the ATC Mobile and Air Station Atlantic City Command.

Unplanned unit shutdown time (i.e., inclement weather, etc.), not normally exceeding twenty (20) hours per employee per year, will occur on an as needed basis. The Contractor will be notified as soon as possible of any unit shutdown times; however, during times of inclement weather, Contractors will be advised to monitor the inclement weather number at (609) 677-2030 (Atlantic City) and (251) 441- 5145 (ATC Mobile) for information on unit shutdowns. The USCG’s primary method to notify personnel of base shutdowns due to inclement weather is through the USCG Alert Warning System. The Government may opt to modify the work schedule to make up for time lost due to Federal Holidays described in Section

7.6 or unit shutdowns described in this section. The COR will notify the Contractor as soon as possible of any schedule changes for Federal Holidays or Unit Shutdowns.

8. Worksite Conditions

Work areas are in hangars, inside and/or outside, and are subject to noise, dust, heat, cold, and inclement weather. Inside areas are usually adequately lighted, ventilated, and heated. Exposure to the possibility of cuts, burns, shocks, strains, abrasions, bruises, falls, broken bones, and eye or skin irritation.

Unpleasant conditions from dirt, solvents, fuel, toxic fumes, grease, and gases may be present. Floor surfaces may be wet, oily, or slippery. The Contractor shall provide all site safety gear for the worksite, including all appropriate PPE required to comply with all federal, state, and local worker safety requirements. PPE includes, but is not limited to, ear plugs, face shields, gloves, safety shoes, safety glasses, and steel-toed shoes. Air-breathing equipment, hats, gloves, and coveralls may be required when working with HAZMAT.

9. Environmental, Safety, And Occupational Health

The Contractor is solely responsible for compliance with all federal, state and local laws, including but not limited to the OSHA (Public Law 91-596) and the resulting standards, OSHA Standard 29 CFR 1910 and any USCG Instructions as applicable, and the protection of their employees. Note: USCG Instructions are annotated because many of the USCG standards exceed the OSHA standard criteria. If a conflict is noted, the most stringent requirement takes precedence. The Government shall assume no liability or responsibility for the Contractor's compliance or non-compliance with such requirements. In addition, the Contractor is required to flow down the safety requirements/specifications to all Subcontracts/Subcontractors. Safety requirements listed herein that do not concern Contractor’s operations or services shall be considered self-deleting as mutually agreed by the KO and the Contractor.

The Contractor shall ensure their employees are made aware that the performance of these services will occur in industrial areas. Areas where exposures are expected to exceed the permissible exposure limits set by 29 CFR 1910 Occupational Safety and Health Standards, Subpart Z - Toxic and Hazardous Substances are clearly marked as regulated areas. There may also be contact hazards with these materials during cleanup of dust, metal shavings, etc. The Contractor shall ensure proper protective measures are taken to ensure contracted employees are protected from these hazards.

MAINTENANCE AND SUPPORT SERVICES

PERFORMANCE WORK STATEMENT (PWS)

The Contractor shall be subject to safety inspections of its work sites by the Government. Contractor safety records shall be available upon request by the KO. The Contractor shall be liable for, and shall indemnify and hold harmless the USCG against, all actions or claims pertaining to the “personal” safety requirements of employees. The Contractor shall provide all PPE (respiratory protection, hearing protection, gloves, steel-toed shoes, safety glasses, protective clothing, etc.). In addition, the Government is not responsible for medical examinations, hearing testing, substance abuse testing, or any other type of testing for Contractor employees.

10. Security

Contractor access to classified information is not currently required under this contract. However, Contractor access to SBU/FOUO is required under this contract. Contractor employees shall safeguard this information against unauthorized disclosure or dissemination IAW the DHS MD 11042.1, Safeguarding SBU/FOUO Information. The Contractor shall ensure that all Contractor staff complete and file a non-disclosure agreement (DHS Form 11000-6) with the COR.

DHS's policies and procedures on Contractor personnel security requirements are set forth in various MDs. MD 11042.1, Safeguarding SBU/FOUO Information describes how Contractors must handle SBU information. MD 4300.1, entitled Information Technology Systems Security, and the DHS Sensitive Systems Handbook, prescribe the policies and procedures on security for Information Technology resources. Compliance with these policies and procedures, any replacement publications, or any other current or future DHS policies and procedures covering Contractors specifically, is required in all contracts that require access to facilities, IT resources or sensitive information. The Contractor shall not use or redistribute any DHS information processed, stored, or transmitted by the Contractor except as specified in the contract. All hardware, software, and services provided must be compliant IAW 140-01 Information Technology Systems Security and the DHS Sensitive Systems Handbook 4300A.

11. Invoicing

11.1. Invoicing Instructions

Unless otherwise specified in the schedule or on individual task orders issued under this contract, the Contractor’s invoice shall be prepared and furnished to the CORs for approval. Once the Contractor’s invoice has been approved, the invoice shall be submitted IAW FAR 52.212-4(g) to the designated billing office for payment as noted below. The Contractor shall also submit copies to the Contract Specialist and the COR. The final invoice submitted under the awarded contract shall be clearly marked and labeled as the final invoice. The Contractor is HIGHLY encouraged to submit invoices electronically to D05-SMB-ALC-Fiscal-Acct@uscg.mil.

Chief, Fiscal Branch, USCG ALC Fiscal Branch, Bldg. 63 1664 Weeksville Road Elizabeth City, NC 27909 Contract Number: (To be assigned at time of award) Task Order Number: (To be assigned at time of issuance)

Failure to provide the required information shall be cause for rejection/return of the invoice.

mailto:D05-SMB-ALC-Fiscal-Acct@uscg.mil

MAINTENANCE AND SUPPORT SERVICES

PERFORMANCE WORK STATEMENT (PWS)

NOTE: COR-approved invoices must be submitted with digital or actual signatures to confirm approval. Failure to submit a COR-approved invoice with applicable signatures will result in the immediate rejection/return of the invoice.

11.2. Payment Information

All payments will be made electronically IAW FAR 52.232-33.

12. PWS and QASP Acronym List

A&P Airframe and Power Plant AET Avionics Electrical Technician ALC Aviation Logistics Center ALMIS Aviation Logistics Management Information System ALSE Aviation Life Support Equipment AMT Aviation Maintenance Technician AQL Acceptable Quality Levels ATC Aviation Training Center ATIP Aviation Technical Information Portal CAC Common Access Card COR Contracting Officer's Representative CPARS Contractor Performance Assessment Reporting System DHS Department of Homeland Security FAR Federal Acquisition Regulation FOUO For Official Use Only GFE Government Furnished Equipment GFP Government Furnished Property GSE Ground Support Equipment HAZMAT Hazardous Waste and Material IAW In Accordance With KO Contracting Officer MD Management Directive MPC Maintenance Procedure Card NLT No Later Than OEM Original Equipment Manufacturer OSHA Occupational, Safety, and Health Act PPE Personal Protective Equipment PRS Performance Requirement Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan RWAI Rotary Wing Air Intercept SBU Sensitive But Unclassified U.S. United States USCG United States Coast Guard

MAINTENANCE AND SUPPORT SERVICES

PERFORMANCE WORK STATEMENT (PWS)

ATTACHMENT A

QUALITY ASSURANCE SURVEILLANCE PLAN

(QASP)

1. INTRODUCTION

• This QASP sets forth the procedures and guidelines Air Station Atlantic City and ATC Mobile will use to ensure the required performance standards and/or AQLs defined in the MH-65 Aircraft Maintenance Service contract and the ALSE Maintenance Services PWS are achieved by the Contractor.

• This QASP provides the USCG with the ability to conduct surveillance activities of Contractor performance during the life of the contract. The QASP details how and when Contractor performance will be monitored, evaluated, and documented with regards to the PWS.

• This QASP can be changed during the contract period of performance. It is intended to be a “living” document that should be revised or modified as circumstances warrant. Either the Contractor or the Government may suggest changes to the QASP. Bilateral changes may be made to the plan at any time during contract performance. Such changes may not entitle the Contractor to equitable adjustments or to any other compensation for performance in a prior period.

2. WORK REQUIREMENTS

• The Contractor shall conduct all tasks IAW the PWS.

• Aircraft Mechanic I Tasks 4.1.1 - 4.1.16

• Aircraft Mechanic II Tasks 4.2.1 - 4.2.14

• ALSE Inspector/Maintainer Tasks 4.3.1 – 4.3.11

3. PRIMARY METHODS OF SURVEILLANCE

100% Inspection – This method is an inspection where specific characteristics of every performance unit are examined and tested to determine conformance with requirements.

Random monitoring – This is a sampling method in which each unit of the population has an equal chance of being selected. This method is done to determine whether the Contractor’s performance of a particular task for a given period of time meets the performance requirement based on randomly selected samples of the task.

Periodic Inspection – This method evaluates tasks selected using a methodology other than a 100% or random inspection.

A mixture of these methods will be used in ensuring the Contractor’s work products meet the contract requirements, as detailed herein.

4. SCOPE OF PERFORMANCE

The Contractor shall provide trained and qualified personnel to perform the required Aircraft Maintenance Services and all support necessary to meet the requirements listed in the PWS.