Attachment 1 - Performance Work Statement.pdf

PERFORMANCE WORK STATEMENT (PWS)

U.S. Army Training and Doctrine Command Headquarters, Uninterruptible Power Supply – Preventive Maintenance and Repair Services

As of 11 September 2024, Part 1 General Information

1. General: This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.1 Description of Services/Introduction: This is a non-personal service(s) contract to provide scheduled preventive maintenance, repair, and emergency repair services for the Uninterruptible Power Supply (UPS) systems and supporting cooling equipment for designated facilities operated by U.S. Army Training and Doctrine Command Headquarters (TRADOC HQ), Joint Base Langley-Eustis (JBLE); Ft Eustis, Virginia.

1.2 Background: TRADOC HQ has a recurring requirement for UPS systems preventive maintenance, repair, and emergency repair services. UPS systems reduce the risk of catastrophic data loss, network downtime, and/or interruption of emergency circuits caused by power failure, power surges, and/or power outages. The UPS provides temporary backup power to critical infrastructure such as computer networks, building safey functions, and other equipment vital to support continuous operations.

1.3 Scope: The Contractor shall provide all personnel, equipment, supplies, transportation, tools, materials, supervision, and other items necessary to provide full service preventive maintenance, repairs, emergency coverage and services; and support for the UPS equipment and supporting cooling systems as described in this PWS and associated contract documents, except for those items specified in Part 3 Government Property and Services. The Contractor shall perform to the standards and Acceptable Quality Levels (AQL) identified in this PWS and associated contract documents.

1.4 Objectives: The objective of this contract is to provide scheduled preventive maintenance, repair, and emergency repair services for the UPS systems and supporting cooling equipment for designated facilities operated by TRADOC HQ, JBLE; Ft Eustis, Virginia.

1.5 General Information:

1.5.1 Quality Control Plan (QCP): The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with (IAW) this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract.

The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer’s Representative (COR) for review within ten (10) days after date of contract award.

The Government will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within five (5) days. If the Government has provided comments, the Contractor shall then have five (5) to submit a Final QCP. After receipt of the Final QCP, the Contractor may receive the KO’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the KO no later than five (5) prior to the anticipated change and before implementation by the Contractor.

The timeline noted above will apply for review and acceptance for proposed changes. At a minimum, the QCP must include and answer the following to be acceptable:

1.5.1.1 An Analysis of Quality Control (QC) and Timeliness of Submittals (i.e. deliverables) shall be provided to the COR within thirty (30) days upon completion of each option period or Task Order.

1.5.1.2 The Contractor shall inform the COR of issues or potential issues that might affect the performance within seventy-two (72) hours of identifying those issues. Verbal reports shall be followed up by written reports within five (5) days.

1.5.2 Quality Assurance (QA): The Government will evaluate the Contractor’s performance under this contract to ensure that the Contractor has performed in accordance with the performance standards.

1.5.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.)

deadlines fall on a holiday, the closest workday prior to the holiday will apply as the deadline for submittal.

1.5.3.1 U.S. Holidays: Work shall not be performed, unless in case of emergency work, on U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer. When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

New Year’s Day January 1st M. L. King Memorial Day 3rd Monday in Jan Presidents’ Day 3rd Monday in February Memorial Day last Monday in May Juneteenth June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.5.4 Operating Hours: The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.

1.5.4.1 Government Facility Office Hours: Normal hours of operation are from 0800 through 1700 daily Monday through Friday.

1.5.4.2 Government Facility Operating Hours: The Government facility office hours are 0800 to 1700, Monday through Friday except U.S. Holidays identified in paragraph 1.5.3.1 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Government facility operating hours are as follows:

Location Operating Hours Days 950 Jefferson Ave, Bld 950 24 hrs per day 7 days per week 661 Sheppard Plc, Bld 661 0700-1900 Monday – Friday;

Closed on Saturday & Sunday;

Closed on Federal Holidays (1.5.3.1)

601 Lee Blvd, Bld 601 0630 -1830 Monday – Friday;

Closed on Saturday & Sunday;

Closed on Federal Holidays (1.5.3.1)

All locations identified in this paragraph are operational during national emergencies and designated local emergencies. Work hours in the event of an emergency are 24 hours per day;

7 days per week and Federal Holidays identified in paragraph 1.5.3.1.

1.5.4.3 Contractor Support Hours: The Contractor shall provide coverage twenty-four (24) hours per day, 365 days per year for the cost of parts, labor, and travel to repair a failure of the UPS (excluding batteries) due to defect in materials or workmanship. Service includes unlimited technical support via a twenty-four (24) hours emergency service line; and/or email alerts, and/or Internet portal.

For scheduled preventative maintenance (PM) services, the Contractor shall provide a seventy-two (72) hour notice prior to arriving at TRADOC HQ facilities in support of non-emergency service requirements to the COR.

For all emergency calls, the Contractor shall provide a telephonic confirmation within one (1) hour of system failure notification and a guaranteed four (4) hour on-site response, seven (7) days per week, twenty-four (24) hours per day.

The Contractor shall maintain an adequate workforce at all times, for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce is essential.

1.5.4.3.1 Contractor Work Plan: The Contractor shall prepare and maintain a Work Plan. The plan, as a minimum, shall identify regularly scheduled work (to include location, work to be completed, timeline, etc.). The Contractor’s proposed Work Plan shall be submitted to the KO via the COR for review within five (5) days after date of contract award. The Government will review and either accept or return their comments to the Contractor within ten (10) days. The Contractor shall then have five (5) days to submit a Final Work Plan. Any proposed change to the accepted Final Work Plan is required to be resubmitted via the COR for review and acceptance by the KO at a minimum thirty (30) days prior to implementation. The timeline noted above shall apply for review and acceptance for proposed changes.

1.5.5 Training Holidays: The Army has historically granted military personnel training holidays as compensation for time that they spent in field training. These are typically combined with regular holiday leave schedules (for example, Christmas half days or day on day off schedules). Training holidays may affect access to military operated facilities. If scheduled work or access to facilities is required, coordination with occupants will be necessary or the work in affected facilities shall be rescheduled after the training holiday. However, announced training holidays or exodus of military personnel may provide the Contractor with an opportunity for unrestricted access to facilities and areas. The Contractor shall take full advantage of such opportunities by planning maintenance or actions that are better accomplished when such areas are vacant.

1.5.6 Place of Performance: The work to be performed under this contract will be done on Fort Eustis, VA, 23604 at the following TRADOC HQ buildings:

950 Jefferson Avenue, Building 950 661 Sheppard Place, Building 661 601 Lee Boulevard, Building 601

1.6 Security Requirements: The following information is provided on security related matters.

1.6.1 Installation Access: Access to U.S. installations, buildings and controlled areas is limited to personnel who meet security criteria and are authorized. Failure to submit required information/data and obtain required documentation or clearances will be grounds for denying access to U.S. installations, buildings and controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements.

The Contractor shall be aware of and comply with the requirements associated with Installation Access Control (IAC). The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements.

The Contractor shall return installation passes to the issuing IACS office when the contract is completed or when a Contractor employee no longer requires access.

1.6.1.1 Installation Pass Log: The Contractor shall provide the KO, via the COR, an Initial Installation Pass Log within three (3) calendar days after contract award. The log must at a minimum contain the following information: Full Name, Driver’s License (DL) Number, DL State Issued, DL expiration date. The log shall be updated as employees are added or removed. The Updated Installation Pass Log shall be current and available at any time upon request by the Government and submitted to the COR within five (5) days after any changes to the log.

1.6.1.2 Individual Termination or Expiration of Employment: The Contractor shall collect the installation access passes the same day employment of an individual has expired or has been terminated and shall return them to the issuing office within three (3) calendar days.

1.6.1.3 Contract Termination or Cancellation: Upon termination or cancellation of this contract, the Contractor shall collect all outstanding installation access passes and return them to the issuing office within three (3) calendar days.

All contractor employees performing service on the installation must be United States citizens or hold a valid resident alien status providing proof of alien registration with the Immigration and Customs Enforcement Service.

Contractor shall not have access to classified information in the performance of their duties and must be escorted at all times.

Contractor and all associated subcontractors' employees shall comply with applicable installation, facility and local security policies and procedures (provided by government representative).

The contractor shall also provide all information required or background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office.

The list of all contractor employees shall be provided not later than five (5) working days after contract award. The list shall state each employees complete legal name, Social Security Number (SSN), and job title.

The contractor shall provide in writing to the KO any additions or deletions to the personnel roster one (1) day in advance of any personnel changes. An employee may be barred from entering the installation because of misconduct or breaches of security violations.

Performance under this contract will be unclassified.

Contractor workforce must comply with all personal identity verification requirements as directed by Department of Defense (DOD), Headquarters for the Department of the Army (HQDA) and/or local policy.

In addition to the changes otherwise authorized in this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.2 Background Checks:

1.6.2.1 U.S. Citizen: Contractors that work with or teach youth under the age of 18 years are subject to U.S background checks. The Requiring Activity (RA) Manager will determine the extent of background checks required. The Contractor employee may begin performance of the contract after receiving a favorable local background check. The Contractor agrees to replace the employee should results of the background check, if required, be unfavorable as determined by the RA Manager. The Contractor’s replacement of the employee with the unfavorable background check shall be within a timeframe provided by the RA Manager. The Contractor shall also replace employees whose background check, during their tenure of employment, renders them with an unfavorable local or stateside background check, as determined by the RA Manager. The Contractor shall forward a copy to the KO via the COR and the RA Manager of each favorable background check within three (3) days of receipt by the Contractor, identifying such with the appropriate contract number. The Contractor shall forward a copy to the KO via the COR and the RA Manager of each unfavorable background check within one (1) day of receipt by the Contractor, identifying such with the appropriate contract number. When the Government awards a non-personal services contract directly to an individual, the failure of the individual to provide a favorable background check would be grounds for termination.

1.6.3 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use.

1.6.4 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel. When issued, Government access badges shall not be worn outside designated facilities where visible to the general public.

1.7 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The KO, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance.

At these meetings the KO will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.7.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter.

Meetings may start or end outside of regular duty hours.

1.8 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the KO, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer.

The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions:

assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

1.9 Key Personnel: The following personnel are considered key personnel by the Government:

1.9.1 Program/Contract Manager:

The Contractor shall provide a Program/Contract Manager who shall be responsible for the performance of the work. The name of this person and an Alternate Program/Contract Manager, who shall act for the Contractor when the Program/Contract Manager is absent, along with a Curriculum Vitae (CV) and list of required certifications for each of these individuals, shall be provided in writing to the KO no later than five (5) days after contract award. Acceptance of the CV by the KO is required before these individuals are permitted to perform any tak on this contract. The Program/Contract Manager and Alternate Program/Contract Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Program/Contract Manager or Alternate Contract Manager shall be available Monday thru Friday, 0800-1700.

The Program/Contract Manager shall have the following experience and certifications:

• Experience 1: Bachelor’s Degree in Engineering or related field or...

• Experience 2: Minimum 7 years experience in Project Management and...

• Experience 3: Minimum 5 years experience in Mechanical and/or Electrical fields with a thorough understanding of critical systems and their integration.

1.10 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties must identify themselves, to include proper marking of signature blocks in correspondence, to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall ensure that all documents or reports, produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.11 Contractor Identification Badges: Contractor personnel shall be easily identifiable through the display of badges IAW Contractor Identification (AE Reg. 27-715). Contracted personnel shall prominently display contractor furnished identification badges in a visible location above their waist at all times while physically on the installation performing contractual requirement. Each badge shall include the company's name, employee name, contract number, and expiration of the badge.

1.12 Other Direct Costs (ODCs):

1.12.1 Life-cycle Battery String Replacement:

Battery strings may need replacing in support of this requirement due to the end; or nearing the end of their useful life expectancy (5 years) (life-cycle). While these replacements are not frequent, it is a known need and is predicted prior to award.

STD: When a battery string requires life-cycle replacement, the estimated price will be provided to the COR and the KO for review and approval before the work is scheduled. Upon approval, a contract modification will be issued adding appropriate funds on the contract line item for Battery String Replacement. These battery string replacements are considered in-scope of this requirement; no additional determination is needed. Battery String Replacement shall be scheduled and completed within fourteen (14) workdays of modification being executed.

AQL: (Acceptable Quality Level): 100% compliance

1.12.2 Emergency Battery String Replacement:

Battery strings may need to be replaced ahead of their life expectancy due to an emergency.

While these emergency replacements are not frequent, it is a possible known need and cannot be predicted prior to award.

STD: When a battery string requires emergency replacement, the fault description and system impact will be reported to the COR within 36 hours of fault diagnosis. The estimated price and estimated date of parts availability and repair will be provided to the COR and the KO within one (1) work week for review and approval before the work is scheduled. Upon approval, a contract modification will be issued adding appropriate funds on the contract line item for Emergency Battery String Replacement. These battery string emergency replacements are considered in-scope of this requirement; no additional determination is needed.

AQL: 100% compliance

1.13 Data Rights: The Government has unlimited rights to all documents and materials produced under this contract. All documents and materials, to include the source codes of software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership and copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.14 Protection of Government and Contract Information: Per Public Use Notice of Limitations stated by Defense imagery Management operations Center and contained at www.dimoc.mil/resources/limitations/ , the Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any hard copy or digital marketing tools to include its company website.

1.15 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart 9.5. The http://www.dimoc.mil/resources/limitations/

Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s OCI Mitigation Plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.17 Required Training: The following provides information on training requirements.

1.17.1 Anti-Terrorism (AT) Level I Training: All Contractor employees, including subcontractor employees, who are employed under the contract, shall complete AT Level I Training within five (5) days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or within five (5) days after employment of new personnel. Contractor personnel travelling overseas shall complete area of responsibility (AOR) specific AT awareness training for U.S. based Contractor employees and associated subcontractor employees. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR (or to the KO, if a COR is not assigned) within five (5) days after completion of this training by all employees and subcontractor personnel. AT Level I awareness training is available at https://jkodirect.jten.mil.

Contractor personnel shall complete refresher training every twelve (12) months except AOR specific AT Level I training which shall be completed as required by local AT policies

If training cannot be conducted on the website, the Contractor shall coordinate with the COR who will contact the local AT Officer at their assigned location for classroom training.

Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the AT Officer. Verification of the training shall be provided to the COR within five (5) days after completion of the training.

1.17.2 OPSEC Training: All Contractor employees, including subcontractors, shall complete Level I OPSEC training within thirty (30) calendar days of employment under this contract.

Verification of the training shall be provided to the COR within five (5) days after completion of the training. OPSEC Level I training is available at http://www.cdse.edu/catalog/elearning/GS130.html. Contractor personnel must complete refresher training every 12 months. Verification of the training shall be provided to the COR within five (5) days after completion of the training.

If training cannot be conducted on the website, the Contractor shall coordinate with the COR, who will contact the local OPSEC Officer at their assigned location for classroom training.

Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the OPSEC Officer. Verification of the training shall be provided to the COR within five (5) days after completion of the training.

1.17.3 iWATCH Training: The Contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the RA ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within five (5) after the contract is awarded and within five (5) after new employees https://jkodirect.jten.mil/ http://www.cdse.edu/catalog/elearning/GS130.html commence contract performance, with the results reported to the COR within five (5) after the contract is awarded and within five (5) after new employees commence contract performance.

Verification of the training shall be provided to the COR within five (5) days after completion of the training. Training slides can be found on the Army OneSource we site:

http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms

2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Contracting Officer – means a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer's Representative (COR) – As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. DoD Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR: “Defined in subpart 202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified in accordance with this instruction. For example, local terminology can be COR, Contracting Officer’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army Regulation (AR) 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing other surveillance support personnel to assist the COR when needed, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the Contracting Officer as alternate CORs.”

Contractor – means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Day – means, unless otherwise specified, a calendar day.

Deliverable – means anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Physical Security – means that part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.

Quality Assurance – (or Government contract quality assurance) means the various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

Quality Control – means all necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Subcontractor – means one that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

Uninterruptible Power Supply - a capability that provides backup power to electrical systems during power outages or fluctuations.

Workday - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week - Monday through Friday, unless otherwise specified.

2.2 Acronyms: Although not inclusive of every term used within this PWS, or that may be included in an acquisition, the following provides a list of acronyms commonly used in the acquisition field.

AOR Area of Responsibility AQL Acceptable Quality Levels AR Army Regulation AT Anti-terrorism ATO Anti-terrorism Officer COR Contracting Officer’s Representative CV Curriculum Vitae DFARS Defense Federal Acquisition Regulation Supplement DoD Department of Defense DoDD Department of Defense Directive DoDI Department of Defense Instruction DL Driver’s License FAR Federal Acquisition Regulation FPCON Force Protection Condition GP Government Property HQ Headquarters HQDA Headquarters for the Department of the Army IAC Installation Access Control IACS Installation Access Control System IAW In Accordance With JBLE Joint Base Langley-Eustis KO Contracting Officer OCI Organizational Conflict of Interest ODC Other Direct Costs OPSEC Operations Security PM Preventative Maintenance POC Point of Contact

PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QC Quality Control QCP Quality Control Program RA Requiring Activity SSN Social Security Number TRADOC U.S. Army Training and Doctrine Command UPS Uninterruptible Power Supply

PART 3

GOVERNMENT PROPERTY (GP) AND SERVICES

3. Government Property and Services

3.1 Facilities: The Government will provide the necessary facilities.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Property and Services

4.1 General: The Contractor shall furnish all personnel, equipment, supplies, transportation, tools, materials, supervision, and other items necessary to perform services as described in the PWS and associated contract documents, except for those items specified in Part 3 Government Property and Services.

4.2 Materials: The Contractor shall provide Personal Protective Equipment (when required),

4.3 Vehicles and Equipment: The Contractor shall provide all necessary vehicles (no GSA vehicles provided to Contractor for use on this contract) and equipment to perform the work described in this PWS. All Contractor provided vehicles and equipment shall have the company name prominently displayed on both sides of the vehicle or equipment and present a neat, professional appearance.

4.4 Background Checks: The Contractor shall provide Background Checks in accordance with this PWS and as determined by the Government.

PART 5

SPECIFIC TASKS

5.1 Basic Services: The Contractor shall provide inspection, routine maintenance, repair, and emergency services for the UPS systems; and supporting thermal units, in Bldg 950 (Jefferson Ave), Bldg 661 (Washington Blvd), and Bldg 601 (Washington Blvd). All three locations are at Ft Eustis, VA 23604.

A list of equipment, by location immediately follows:

Bldg 950 – 950 Jefferson Ave, Ft Eustis VA Type Equipment Model Number Serial Number Location Remarks

Liebert 610 Main UPS

(520 KVA)

U39SA501AAAB108 D10EA50001 Rm 1039 Unclassifed Area

(40) DataSafe 12HX330-

FR

U36BP501RXBN000 D10EH10016 Rm 1039 Unclassified Area

(40) DataSafe 12H330-FR U36BP501RXBN000 D10EH10017 Rm 1039 Unclassified Area

(40) DataSafe 12H330-FR U36BP501RXBN000 D10EH10018 Rm 1039 Unclassified Area Liebert Precision Cooling

XD

CDU100C-A000 Rm 1035 Unclassified Area

Liebert Precision Cooling

XD

CDU100C-A000 Rm 1035 Unclassified Area

Liebert Precision Cooling

XD

CDU100C-A000 Rm 1035 Unclassified Area

Liebert Precision Cooling

XD

CDU100C-A000 Rm 1035 Unclassified Area

Liebert Precision Cooling

XD

CDU100C-A000 Rm 1036 Classified Area

Liebert Precision Cooling

XD

CDU100C-A000 Rm 1036 Classified Area

Bldg 661 – 661 Sheppard Place, Ft Eustis VA

Type Equipment Model Number Serial Number Location Remarks EATON UPS 9390 120 ED502CBB13 4th Floor Unclassified Area

(40) DataSafe 12HX400 Batteries

4th Floor Unclassified Area

EATON UPS 9390 60 ED505CBB08 4th Floor Classified Area

(40) DataSafe 12HX400 Batteries

4th Floor Classified Area

Bldg 601 – 601 Lee Blvd, Ft Eustis VA Type Equipment Model Number Serial Number Location Remarks

Liebert eXM UPS 47SA180A0C00530 Elect Rm Liebert eXM Maint Bypass 47MBS38CC0R1030 Elect Rm Liebert eXM AC Power System

38BP225XUX2BL2A Elect Rm

Liebert eXM Power System

47BPSVA92L20030 Elect Rm

5.2 Specific Tasks: Specific tasks shall be reported on a quarterly and/or annual report that will be submitted to the COR. Specific tasks for the UPS requirement consist of the following:

5.2.1 Conduct a system health evaluation of the UPS (to include batteries) within fifteen (15) days of contract award and then annually thereafter. Results of this evaluation will be reported to the COR within two (2) days of the evaluation, and at the beginning of each renewed Contract Year thereafter.

AQL: 100% compliance

5.2.2 Conduct a system health evaluation of the direct support cooling system within fifteen

(15) days of contract award and then annually thereafter. Results of this evaluation will be reported to the COR within two (2) days of the evaluation, and at the beginning of each renewed Contract Year thereafter.

AQL: 100% compliance

5.2.3 Establish and report to the COR a baseline of operational parameters for reference during routine maintenance services within fifteen (15) days of contract award and at the beginning of each renewed Contract Year thereafter.

AQL: 100% compliance

5.2.4 Conduct and report Quarterly PM Checks and Services of the UPS, Batteries, and direct cooling system using the established operational parameters (paragraph 5.2.3). The Quarterly Report will be provided to the COR within five (5) days following the Service and shall include current UPS, batteries, and cooling system health status; complemented by a forecast of future system health and applicable recommendations.

AQL: 100% compliance

5.2.5 Conduct and report Annual PM Checks and Services of the UPS, Batteries, and direct cooling system using the established operational parameters (paragraph 5.2.3). The Annual Report will be provided to the COR within five (5) days following the Service and shall include current UPS, batteries, and cooling system health status; complemented by a forecast of future system health and applicable recommendations.

AQL: 100% compliance

5.2.6 Inspect all battery connections for signs of corrosion, leakage, or looseness on a quarterly and annual basis.

AQL: No more than one (1) discrepancy per Contract Year

5.2.7 Measure and record independent cell/jar voltage on a quarterly and annual basis.

AQL: No more than one (1) discrepancy per Contract Year

5.2.8 Measure and record float voltage and current of battery string on a quarterly and annual basis.

AQL: No more than one (1) discrepancy per Contract Year

5.2.9 Measure and record ambient temperature on a quarterly and annual basis.

AQL: No more than one (1) discrepancy per Contract Year

5.2.10 Verify battery cabinet condition on a quarterly and annual basis.

AQL: No more than one (1) discrepancy per Contract Year

5.2.11 Inspect UPS and system cabinets on a quarterly and annual basis.

AQL: No more than one (1) discrepancy per Contract Year

5.2.12 Internal cleaning of UPS and system cabinets on a quarterly and annual basis.

AQL: No more than one (1) discrepancy per Contract Year

5.2.13 Measure and record AC ripple voltage and AC ripple current on a quarterly and annual basis.

AQL: No more than one (1) discrepancy per Contract Year

5.2.14 Measure and record all internal ohmic readings on a quarterly and annual basis.

AQL: No more than one (1) discrepancy per Contract Year

5.2.15 Inspect and service refrigerant levels of peripheral support cooling units on a quarterly and annual basis.

AQL: No more than one (1) discrepancy per Contract Year

5.2.16 Inspect and service cooling system for refrigerant leaks on a quarterly and annual basis.

AQL: No more than one (1) discrepancy per Contract Year

5.2.17 Clean and replace chilled water strainer on an annual basis.

AQL: 100% compliance

5.2.18 Thermal scan of all connections to ensure tightness and no excessive heat generation on an annual basis.

AQL: 100% compliance

5.2.19 Re-tighten all battery connections to manufacturer’s specification on an annual basis.

AQL: 100% compliance

5.2.20 Measure and record all battery connection resistances on an annual basis.

AQL: 100% compliance

5.2.21 Operational testing of UPS system including calibration, alarm circuits, and battery-rundown on an annual basis.

AQL: 100% compliance

5.2.22 Test system bypass to ensure automated switch over is in working order on an annual basis.

AQL: 100% compliance

5.2.23 Quarterly and Annual PM services shall be coordinated with the COR at least seventy-two (72) hours in advance, prior to arrival at TRADOC HQ facilities in support of non-emergency service requirements.

AQL: No more than three (3) non-performance events per Contract Year based on Contractor negligence.

5.2.24 All emergency occurrences shall have a telephonic confirmation within one (1) hours of system failure notification and a guaranteed four (4) hour on-site response, seven (7) days per week, twenty-four (24) hours per day.

AQL: No more than two (2) non-performance events per Contract Year based on Contractor negligence.

5.2.25 Coverage shall be provided twenty-four (24) hours per day, 365 days per year for the cost of parts, labor, and travel to repair a failure of the UPS (excluding batteries) due to a defect in materials or workmanship.

AQL: No more than three (3) non-performance events per Contract Year based on Contractor negligence.

5.2.26 Provided services shall include unlimited technical support via a twenty-four (24) hours emergency services line; and/or email alerts, and/or internet portal.

AQL: No more than three (3) non-performance events per Contract Year based on Contractor negligence.

PART 6

APPLICABLE PUBLICATIONS

6. Applicable Publications (Current Editions): The following publications, manuals, regulations, etc. are mentioned in this PWS and are listed below.

6.1.1 Department of Defense Contract Security Classification Specification (DD Form 254)

6.1.2 Department of Defense Security Agreement (DD Form 441)

6.1.3 National Industrial Security Program Operating Manual (DoD 5220.22-M)

6.1.4 Installation Access Control (AE Reg 190-16)

6.1.5 The Army Physical Security Program (AR 190-13)

6.1.6 Contractor Identification (AE Reg 27-715)

6.1.7 U.S. Army Corps of Engineers Safety and Health Requirements Manual (EM 385-1-1)

6.1.8 Information Assurance Workforce Improvement Program (DoD 8570-M)

6.1.9 Information Assurance Training Certification and Workforce Management Directive (DoDD 8570.01)

6.1.10 Information Assurance (AR 25-2)

6.1.11 Electromagnetic Compatibility Directive (2004/108/EC)

6.1.12 Policies and Procedures for Property Accountability (AR 735-5)

6.1.13 Institute of Electrical and Electronics Engineers

PART 7

ATTACHMENT AND TECHNICAL EXHIBIT LISTING

7. Attachment and Technical Exhibit List

7.1 Technical Exhibit A – Performance Requirements Summary

7.2 Technical Exhibit B – Deliverables Schedule

TECHNICAL EXHIBIT A

Performance Requirements Summary (PRS)

Performance Objective

Standard AQL Incentive/ Disincentive

PWS 1.12.1

Life-cycle battery string replacements

The Contractor shall provide the estimated price to the TRADOC POC and the KO for review and approval before the work is scheduled.

100% Compliance Document performance in

CPARS

PWS 1.12.2

Emergency battery string replacements

Reported to the COR within 36 hours of fault diagnosis

100% Compliance Document performance in

CPARS

PWS 5.2.1

System health evaluation of the UPS (to include batteries)

Completed within fifteen (15) days of contract award; and reported to the COR within two (2) days of the evaluation; and then at the beginning of each renewed Contract Year thereafter.

100% Compliance Document performance in

CPARS

PWS 5.2.2

System health evaluation of direct support cooling system

Completed within fifteen (15 days) of contract award; and reported to the COR within two (2) days of the evaluation; and then at the beginning of each renewed Contract Year thereafter.

100% Compliance Document performance in

CPARS

PWS 5.2.3

Baseline of operational parameters

Establish and report to the COR a baseline of operational parameters for reference during routine maintenance services within fifteen (15) days of contract award and at the beginning of each renewed Contract Year thereafter.

100% Compliance Document performance in

CPARS

PWS 5.2.4

Quarterly Checks and Services

Conduct and report Quarterly Checks and Services of the UPS, Batteries, and direct cooling system using the established operational parameters (paragraph 5.2.3). The Quarterly Report shall include current UPS, batteries, and cooling system health status; complemented by a forecast of future system health and applicable recommendations

100% compliance Document performance in

CPARS

Performance Objective

Standard AQL Incentive/ Disincentive and shall be provided to the COR within 5 days.

PWS 5.2.4

Annual Preventive Maintenance Checks and Services

Conduct and report Annual Checks and Services of the UPS, Batteries, and direct cooling system using the established operational parameters (paragraph 5.2.3). The Annual Report shall include current UPS, batteries, and cooling system health status; complemented by a forecast of future system health and applicable recommendations and shall be provided to the COR within 5 days.

100% compliance Document performance in

CPARS

PWS 5.2.23.

Scheduling Quarterly and Annual Services

Quarterly and Annual PM services shall be coordinated and scheduled with the COR at least seventy-two (72) hours in advance, prior to arrival at TRADOC HQ facilities

No more than three (3) non-performance events per Contract Year based on Contractor

Document

CPARS

PWS 5.2.24.

Emergency Occurrences

All emergency calls shall have a telephonic confirmation within one

(1) hour of system failure notification and a guaranteed four

(4) hour on-site response, seven

(7) days per week, twenty-four

(24) hours per day.

No more than three (2) non-performance events per Contract Year based on Contractor

Document

CPARS

TECHNICAL EXHIBIT B

DELIVERABLES SCHEDULE

Deliverable Frequency # of Copies Format Submit To QCP – PWS 1.5.1 Once within in 10 days of contract award.

1 copy Word or PDF sent via email KO via COR

Analysis of Quality Control and Timeliness of Submittals – PWS 1.5.1.1

30 days upon completion of each option period or task order.

1 copy Word or PDF sent via email

COR

Issues or potential issues that might affect the performance – PWS 1.5.1.2

Verbally within 72 hours of identifying issues. Verbal reports shall be followed up by written reports within 5 days.

1 copy Verbal followed by Word or PDF sent via email

KO via COR

Contractor Work Plan

– PWS 1.5.4.3.1

Once within 5 days of contract award

1 copy Word or PDF sent via email

KO via COR

Changes to Final Work Plan – PWS 1.5.4.3.1

A minimum of 30 days prior to implementation

1 copy Word or PDF sent via email

COR review and KO acceptance

Installation Pass Log

– PWS 1.6.1.1

Provide an initial Installation Pass Log within three (3) calendar days after contract award.

1 copy Word or PDF sent via email

COR

List of all Contract Employees – PWS 1.6.1.3

Provide a list of all contractor employees no later than five (5) working days after contract award.

1 copy Word or PDF sent via email

COR

Addition or Removal to the List of all Contract Employees –

PWS 1.6.1.3

Provide in writing any addition or removal to the personnel roster one (1) day in advance of any personnel changes.

1 copy Word or PDF sent via email

KO

Favorable Background Checks –

PWS 1.6.2.1

Within 3 days of receipt of a favorable background check.

1 copy Word or PDF sent via email

RA Manager, and KO via

COR

Unfavorable Background Checks –

PWS 1.6.4.1

Within 1 day of receipt of an unfavorable background check

1 copy Word or PDF sent via email

RA Manager, and KO via

COR

CV – PWS 1.9.1 Once within 5 days after contract award

1 copy Word or PDF sent via email

KO

OCI – 1.16 As needed or immediately whenever it becomes aware

1 copy Word or PDF sent via email

KO

AT Level 1 Training –

PWS 1.17.1

Within 5 days of contract start date or effective date of incorporation, and within 5 days of employment of new personnel

1 copy Word or PDF sent via email

COR

AT Level 1 Training Verification – PWS 1.17.1

Within 5 days after completion of the training

1 copy Word or PDF sent via email

COR

OPSEC Training –

PWS 1.17.2

Within 30 days pf employment and verification within 5 days of completion.

1 copy Word or PDF sent via email

COR

iWATCH Training –

PWS 1.17.3

Within 5 days of contract award and within 5 days of new employees

1 copy Word or PDF sent via email

COR

System health evaluation of the UPS

PWS 5.2.1

Within fifteen (15) days of contract award and then at the beginning of each renewed Contract Year.

Results of this evaluation will be reported to the COR within two (2) days of the evaluation; and at the beginning of each renewed Contract Year thereafter.

1 Copy Word or PDF sent via email

COR

System health evaluation of direct support cooling system

PWS 5.2.2

Within fifteen (15) days of contract award and then at the beginning of each renewed Contract Year.

Results of this evaluation will be reported to the COR within two (2) days of the evaluation; and at the beginning of each renewed Contract Year thereafter.

1 copy Word or PDF sent via email

COR

Establish a baseline of operational parameters

PWS 5.2.3

Within 15 days of contract award and then annually

1 copy Word or PDF sent via email

COR

Quarterly PM Checks and Services

Conduct and report Quarterly PM Checks and

1 copy Word or PDF

COR

PWS 5.2.4 Services of the UPS, Batteries, and direct cooling system using the established operational parameters (paragraph 5.2.3). The Quarterly Report will be provided to the COR within five (5) days following the Service and shall include current UPS, batteries, and cooling system health status;

complemented by a forecast of future system health and applicable recommendations.

Annual PM Checks and Services

PWS 5.2.5

Conduct and report Annual PM Checks and Services of the UPS, Batteries, and direct cooling system using the established operational parameters (paragraph 5.2.3). The Annual Report will be provided to the COR within five (5) days following the Service and shall include current UPS, batteries, and cooling system health status;

complemented by a forecast of future system health and applicable recommendations.

1 copy Word or PDF sent via email

COR

Battery Inspection

PWS 5.2.6

Inspect all battery connections for signs of corrosion, leakage, or looseness on a quarterly and annual basis.

1 copy - Quarterly 1…