Attachment 1 - Performance Work Statement.pdf

PR #: 75110PR230000039

PERFORMANCE WORK STATEMENT

LAST UPDATED: XX/XX/XXXX PAGE 1/15

FOR

TRAINING SUPPORT SERVICES FOR THE U.S. COAST GUARD

Fiberglass Reinforced Plastic (FRP) (100512)/Wooden Boat Inspection (100511) Courses

1.0 GENERAL

1.1 BACKGROUND

One of the missions of the USCG is to ensure that passenger vessels are sea worthy and meet industry and federal standards for marine safety. The USCG conducts vessel inspections to ensure the safety of passengers, protect the marine environment, and ensure safe navigation of our waterways. The Coast Guard requires the services of a commercial vendor to conduct courses designed to train USCG Marine Inspection personnel in providing effective and efficient inspection of fiber reinforced plastic and wooden vessels. Emphasis shall be placed on the variety of wooden hull fasteners, methods of problem detection, and examination techniques.

The training shall include an overview of typical problems found in past inspections.

1.2 SCOPE

The USCG requires the contractor to provide all administrative and technical support services required to conduct five (5) one-week (five business day) Fiber Reinforced Plastic Inspection Courses (100512); and three (3) one-week (five business days) Wooden boat Inspection courses (100511). Each convening shall be attended by twenty (20) students.

1.3 OBJECTIVE

To ensure the USCG Marine Inspection workforce can conduct inspections of RFP/Wooden boat vessels efficiently and affectively to ensure the safety of our maritime community.

1.4 APPLICABLE DOCUMENTS

1.4.1 Compliance Documents

The following documents provide specifications, standards, or guidelines that must be complied with in order to meet the requirements of this contract:

a. Coast Guard K-Boat Inspector Performance Qualification Standard (PQS),

b. Coast Guard T-Boat Inspector Performance Qualification Standard (PQS)

c. U. S. Coast Guard Training Requirements Analysis dated April 2009 (Annexes A, B, C, and D),

d. Navigation and Vessel Inspection Circulars 8-87 and 7-95.

1.4.2 Reference Documents

The following documents may be helpful to the Contractor in performing the work described in this document:

a. American Bureau of Shipping Rules for Building and Classing Reinforced Plastic Vessels.

b. American Society for Testing and Materials (ASTM) Standards 2583 (Barcol Hardness), 2584 (Fiber Resin Ratio), and 3039 (Tensile)

c. Lloyds Rules and Regulations for the Classification of Yachts and Small Craft. Part 2, Chapter 2 Glass Reinforced Plastics

d. Lloyds Rules and Regulations for the Classification of Yachts and Small Craft. Part 2, Chapter 4 Wood and Composite file://///hqnas/SHARED/G-A/G-ACS/CAAT%20Team/TOOLBOX/SCOPE%20PARAGRAPHS.doc

LAST UPDATED: XX/XX/XXXX PAGE 2/15

e. Title 46 Code of Federal Regulations, Parts 175-185

f. U. S. Coast Guard Guidance on Inspection, Repair, and Maintenance of Wooden Hulls, Navigation and Vessel Inspection Circular (NVIC) 7-95

g. U. S. Coast Guard Guidance on Notes on Design, Construction, Inspection and Repair of Fiber Reinforced Plastic (FRP) Vessels, Navigation and Vessel Inspection Circular (NVIC) 8-87

h. Marine Composites by Eric Greene Associates (Latest Edition); ISBN 0-9673692-0-7

i. USCG Marine Safety Center Marine Technical Notes (MTN) & plan review guidance for wood hull & FRP vessels at http://homeport.uscg.mil/mycg/portal/ep/channelView.do?channelId=- 24502&channelPage=%2Fep%2Fchannel%2Fdefault.jsp.

j. Fiberglass Boat Repair & maintenance. West Publication Number 002-550 (www.westsystem.com)

k. Wooden Boat Restoration & Repair. West Publication Number 002-970 (www.westsystem.com)

l. K-Boat Inspector Performance Qualification Standard (PQS) Workbook

m. T-Boat Inspector Performance Qualification Standard (PQS) Workbook and Job Aid TI

CG-840

n. Coast Guard Marine Safety Manual, Volume II, Materiel Inspection, COMDTINST 16000.7 (series)

o. Wing, Charlie. “Boat Owner’s Illustrated Electrical Handbook,” 2nd Edition. Camden:

International Marine Publishing, 2006

p. Ask, Thomas. “Handbook of Marine Surveying,” 2nd Edition. Dobbs Ferry, NY:

Sheridan House, Incorporated, 2007

q. Steward, Robert. “Boatbuilding Manual,” 4th Edition. Camden, ME: International Marine, 1994.

r. Gerr, Dave. “The Elements of Boat Strength for Builders, Designers, and Owners.”

Camden, ME: International Marine, 2000

s. Gougeon, Mead. “The Gougeon Brothers on Boat Construction,” 5th Edition. West Systems, October 2005.

t. Chapelle, Howard I. “Boat Building: A Complete Handbook of Wooden Boat Construction,” W. W. Norton & Company, 1994

u. Spectre, Peter H. “Frame, Stem, & Keel Repair,” Wooden Boat Publications, September

v. Spectre, Peter H. “Planking & Fastening,” Wooden Boat Publications, September 1996

w. U. S. Coast Guard Wood/FRP Vessel Training Requirements Analysis dated April 2009 (Annexes A, B, C, & D)

1.5 PERFORMANCE REQUIREMENTS SUMMARY.

This contract includes a Performance Requirements Summary (PRS) at PWS 9.0. The PRS plays an integral role in the administration of the contract. In addition to any applicable http://homeport.uscg.mil/mycg/portal/ep/channelView.do?channelId=-

LAST UPDATED: XX/XX/XXXX PAGE 3/15

inspection clauses or other related terms and conditions contained in the contract, the PRS must serve as a primary tool for inspection and acceptance of services as facilitated by the Contracting Officer’s Representative (COR). Evaluation of the Contractor’s overall performance must be in accordance with the performance standards set forth in the PRS, and will be conducted by the COR. The PRS constitutes a material aspect of the contract and will not be changed or otherwise modified without prior written approval of the Contracting Officer.

2.0 SPECIFIC REQUIREMENTS/TASKS

The Contractor shall provide training and related support services for five (5) one-week (five business day) Fiber Reinforced Plastic Inspection Courses (100512); and three (3) one-week (five business days) Wooden boat Inspection courses. The courses shall be designed to train USCG Marine Inspection Personnel in providing effective and efficient inspection of FRP and wooden vessels.

2.0.1 The Contractor shall structure each course, to provide one week (5 business days, 40 training hours) of instruction for each course.

2.0.2 Each one week (5 business days, 40 training hours) course should be attended by up to twenty

(20) USCG students. The government will coordinate the course schedule annually with the Contractor at award of each Optional Period. The government will provide at minimum 45 days notification of course schedule change request. The USCG will provide a course roster to the contractor within 30 days of each scheduled course convening.

2.0.3 The Contractor shall structure each course, respectively to provide a combination of classroom instruction and field training (i.e. field trip visits to repair/dry dock FRP/Wood vessel facilities and trips to USCG approved FRP production facility, such as a lifeboat factory).

2.0.4 The Contractor shall provide to the USCG for review and approval a FRP Inspection training course curriculum and a Wooden Boat Inspection training course curriculum. The Course curriculum must comply with documents listed in (PWS 1.4.1). Draft course curriculums shall be submitted with Contract proposal. Annual course curriculum updates are required at the award of each Optional Period of Performance.

2.0.5 The contractor will ensure that students have an understanding of the role of the Marine Inspector during a fiber reinforced plastic and/or wooden vessel inspection.

2.0.6 The contractor will ensure that students have an have an understanding of the USCG and industry standards for construction and repair of FRP and wooden boats.Students will have an understanding of design considerations and construction techniques for FRP and/or wooden boats.

2.0.7 The contractor will ensure that students become familiar with and are capable of identifying materials used in the repair and construction of FRP and/or wooden boats.

2.0.8 The contractor will ensure that students develop a thorough understanding of inspection procedures and what to look for during a FRP and/or wooden boat inspection.

2.1 TERMINAL PERFORMANCE OBJECTIVES-Fiber Reinforced Plastic (FRP) Boat Inspection: The Contractor shall provide performance based training to ensure students are able to inspect fiber reinforced plastic boats in accordance with Federal Regulation, Coast Guard Policy, and good marine practice. The fiber reinforced plastic boat inspection training shall include but not be limited to the following Terminal Performance Objectives:

LAST UPDATED: XX/XX/XXXX PAGE 4/15

2.1.1 Given references and diagrams of Fiber Reinforced Plastic (FRP) vessels, examine references and diagrams to discern the terminology and location of FRP vessel components, types of materials, and specifications acceptable for construction of FRP vessels with 100 percent accuracy.

2.1.2 Given references, access to various FRP hulled vessels, and/or examples of various deficiencies in FRP hulled vessels; inspect hull and structural components for deficiencies with 100 percent accuracy.

2.1.3 Given references, access to various FRP hulled vessels, and/or examples of various repairs made to FRP hulled vessels, inspect the repairs for compliance with Coast Guard policy and “good marine practice” with 100 percent accuracy.

2.1.4 Given a Fiber Reinforced Plastic (FRP) hulled vessel, copies of MISLE entries, paper files, personnel protective equipment (PPE), tools, a T-Boat Job Aid (or notebook), a Notice of Marine Inspection Requirements Form (CG-835) and/ora work list, inspect the exterior and interior surfaces of the vessel for suspect areas of mage, decay (deterioration), and/or defects in conjunction with a drydock inspection/internal structural exam with 100 percent accuracy.

2.1.5 Given references, the results of a completed exterior/interior inspection, a T-Boat Job Aid, and a Fiber Reinforced Plastic (FRP) hulled vessel, complete a detailed inspection of the suspect areas to determine the extent of damage, decay, and/or defects with 100 percent accuracy.

2.1.6 Given a Fiber Reinforced Plastic (FRP) hulled vessel, the results from an inspection, and review notes for each suspected area, a T-Boat Job Aid, a Notice of Merchant Marine Inspection Requirements Form (CG-835) and/or work list, record areas in need of remediation with 100 percent accuracy.

2.1.7 Given references and a repair proposal for remediation from an authorized vessel representative, evaluate the repair proposal for acceptance with 100 percent accuracy.

2.1.8 Given an FRP vessel with completed remediation repairs and an accepted repair proposal, inspect repairs for acceptance/rejection per accepted repair proposal with 100 percent accuracy.

2.1.9 Given a Fiber Reinforced Plastic (FRP) vessel under construction and/or existing FRP vessel undergoing initial inspection and approved plans, inspect the construction and materials for compliance with approved plans with 100 percent accuracy.

2.1.10 Coordinate a field trip visit to a facility to observe marine FRP/composite manufacturing including construction, quality control, and plant safety. Students will lay up laminate samples and put samples through appropriate destructive testing. Where a facility is not available the students will fabricate a FRP/Composite panel and the contractor will provide video training of a panel with the same layup schedule undergoing destructive testing at a lab.

2.1.11 Coordinate the layup and repair of a FRP/Composite panel or facsimile to demonstrate the proper method to complete repairs to a FRP/Composite vessel.

2.1.12 Discuss and review case studies such as the M/V Conception tragedy.

2.2 TERMINAL PERFORMANCE OBJECTIVES-Wooden Boat Inspection. The Contractor shall provide performance based training to ensure students are able to inspect wooden boats in

LAST UPDATED: XX/XX/XXXX PAGE 5/15

accordance with Federal Regulation, Coast Guard Policy, and good marine practice. The wooden boat inspection training shall include but not be limited to the following Terminal Performance Objectives:

2.2.1 Given references and diagrams of wooden hulled vessels, examine references and diagrams to discern the terminology and location of wooden hulled vessel components, types of wood/materials, and specifications acceptable for construction of wooden hulled vessels with 100 percent accuracy.

2.2.2 Given references, access to various wooden hulled vessels, and/or examples of various deficiencies in wooden hulled vessels, inspect structural components for deficiencies with 100 percent accuracy.

2.2.3 Given references, access to various wooden hulled vessels, and/or examples of various repairs made to wooden hulled vessels, inspect the repairs for compliance with Coast Guard policy and “good marine practice” with 100 percent accuracy.

2.2.4 Given a wooden hulled vessel, copies of appropriate Marine Information System for Safety and Law Enforcement (MISLE) entries, paper files, personal protective equipment (PPE), tools, a T-Boat Inspection Job Aid (or notebook), a Notice of Merchant Marine Inspection Requirements Form (CG-835) and/or a work list, inspect the exterior and interior surfaces of the vessel for suspect areas of damage, decay, and/or defects in conjunction with a drydock inspection/internal structural exam with 100 percent accuracy.

2.2.5 Given references, the results of a completed exterior/interior inspection, a T-Boat Job Aid, and a wooden hulled vessel, complete a detailed inspection of the suspect areas to determine the extent of damage, decay, and/or defects with 100 percent accuracy.

2.2.6 Given a wooden hulled vessel, the results from an inspection, and review notes for each suspected area, a Job Aid and a Notice of Merchant Marine Inspection Requirements Form (CG-835) and/or a work list, record areas in need of remediation with 100 percent accuracy.

2.2.7 Given references, a repair proposal for remediation from an authorized vessel representative, valuate the repair proposal for acceptance with 100 percent accuracy.

2.2.8 Given a wooden hulled vessel with completed remediation repairs and an accepted repair proposal, inspect repairs for acceptance/rejection per accepted repair proposal with 100 percent accuracy.

2.2.9 Given a wooden hulled vessel, it’s accepted and completed remediation repair/work list or Notice of Merchant Marine Inspection Requirements Form (CG-835), and its T-Boat Job Aid or notebook, inspect the vessel for watertight integrity as part of a dry dock examination with 100 percent accuracy.

2.2.10 Given a wooden hulled vessel under construction and/or an existing wooden hulled vessel undergoing initial inspection and approved plans, inspect the construction and materials for compliance with approved plans with 100 percent accuracy.

2.2.11 Coordinate the repair or demonstrate the proper method to complete repairs to a wooden vessel.

2.2.12 Discuss and review case studies such as the Fishing Vessel El Torro II tragedy.

LAST UPDATED: XX/XX/XXXX PAGE 6/15

2.3. COURSE MATERIALS/SUPPLIES The Contractor shall provide a course workbook for each student and a master instructor workbook. Supporting material such as handouts, slides, PowerPoint presentations, and other instructional material shall be included in the workbooks. The material shall be provided to the student as soon as practical prior to the commencement of the course.The workbooks shall be presented in a binder or similar document holder, with titled dividers separating each session. The Contractor shall furnish all materials necessary for organization of training materials (binders), name plates, pencils, scratch paper, and any consumable classroom materials. In addition the Contractor shall provide each student with a personal, take-home copy of the texts below for course in pararenthesis. In the event the books are no longer published, the Contractor shall provide an equivalent book that covers the same content. When newer editions are available, the Contractor shall provide copies of the newer editions:

a. Robert Steward’s Boat Building Manual (4th edition or latest edition) McGraw-Hill Companies, 1993. ISBN-13: 9780070613768 (Both Courses)

b. Ian Nicholson's Surveying Small Craft, Sheridan House, (3rd edition or latest edition). ISBN 0- 924486-58-9 (Both courses)

c. Marine Composites by Eric Greene Associates (Latest Edition); ISBN 0-9673692-0-7 (Both courses)

d. Fiberglass Boat Repair & maintenance. West Publication Number 002-550 (www.westsystem.com) (FRP Course only)

e. Wooden Boat Restoration & Repair. West Publication Number 002-970 (www.westsystem.com) (Wooden Boat Course only)

2.4 TRAINING FACILITIES.

The Contractor shall provide a classroom facility of appropriate size with appropriate access to male and female restroom facilities for a class size minimum of twenty (20) students and shall be free from external noise and distractions. The classroom will be outfitted with instructional support equipment necessary to deliver the course material. The Contractor shall be responsible for setting up the training facility, arranging furniture as necessary, laying out participant materials, and preparing equipment and instructor aids.

2.4.1 The Contractor shall provide break periods not to exceed five (5) minutes every training hour. The Contractor may combine two breaks to provide break periods not to exceed ten

(10) minutes every two (2) hours.

2.4.2 The Contractor shall facilitate availability of parking spaces for students with vehicles.

2.5 COURSE EVALUATION

2.5.1 Level 1 Evaluation

The Contractor shall provide a structured student course evaluation questionnaire to be completed by all participants for each course prior to the commencement of the course; one questionnaire for wooden and one questionnaire for FRP vessel training.

2.5.1.1 The questionnaires shall be directed toward eliciting participants’ comments as to the value of the material taught, recommended changes and/or additions, and the quality of the instructor personnel.

2.5.1.2 The evaluation shall be initially submitted with the project plan and approved by the http://www.westsystem.com/ http://www.westsystem.com/

LAST UPDATED: XX/XX/XXXX PAGE 7/15

COR. Any changes to the evaluation shall be approved by the COR.

2.5.1.3 The Contractor shall provide a consolidated report of the Level 1 evaluations with recommendations for course enhancement not later than thirty (30) days to the COR after the end of each course.

2.5.2 Level 2 Evaluation. The Contractor shall provide a learning evaluation (tests) to be completed by all participants and that encompasses the terminal performance objectives of the course curriculum.

2.5.2.1 A level 2 Evaluation will be developed for each course (RFP and Wooden Boat), respectively, to test the TPO’s for wooden boat inspection training and the TPO’s for FRP vessel training.

2.5.2.2 The questions must be designed to accurately capture the following:

a. What knowledge students learned.

b. What skills students developed or improved.

2.5.2.3 The evaluation shall be initially submitted with the project plan and approved by the

2.5.2.4 The Contractor shall provide a consolidated report of the Level 2 evaluations (test results) with recommendations for course enhancement not later than thirty (30) days to the COR after the end of each course.

2.5.3 Level 3 Evaluation.

The Contractor shall provide a structured evaluation to measure whether the course graduates have performed the terminal performance objectives (TPO) in the workplace. A survey shall be administered to both graduates and their supervisors for each convening not less than six (6), but not more than seven (7) months after each course completion.

2.5.3.1 At a minimum, the level 3 evaluation shall consist of a question for each TPO listed in the course curriculum outline. The question must ask whether the graduate has performed the TPO. It shall include the performance portion of the TPO. The condition and standard portion of the TPO may be included in the level 3 question but are not required.

2.5.3.2 The evaluation shall include a follow-up question for each negative response to the initial TPO question (i.e., If no, then why?)

Survey takers will then choose from five responses. These are:

• Lack of skills or knowledge to perform the task

• Have not had the opportunity to perform the task

• Someone else performs this task at the unit

• Unit has different equipment than the graduate was trained on

• Unit has different procedures that the graduate was trained in

2.5.3.3 The evaluation shall be initially submitted with the project plan and approved by the

2.5.3.4 The Contractor shall provide a consolidated report of the Level 3 evaluation responses with recommendations for course enhancement no later than eight (8) months after each course convening to the COR.

LAST UPDATED: XX/XX/XXXX PAGE 8/15

2.6 COURSE CERTIFICATES.

The Contractor shall provide each graduate with a certificate attesting to the successful completion of the course. The certificates shall include, at a minimum, the course title, date of completion and signatures of the contractor’s Director of Training (or equivalent) and the Contractor’s Instructor.

2.6.1 The Contractor shall provide the certificate to the attendee no later than ten (10) business days after the course ends.

2.6.2 The Contractor shall provide to the COR a consolidated list of the students who successfully completed course no later than ten (10) business days after the course ends.

3.0 CONTRACTOR PERSONNEL

3.1 QUALIFIED PERSONNEL

The Contractor shall provide qualified personnel to perform all requirements specified in this

PWS.

3.1.1 Instructor(s)- Instructors shall have a College degree and two years of experience teaching maritime training courses. Four years of related work experience may be substituted for a college degree. Related work experience may include employment as a Coast Guard Marine Inspector, Marine Surveyor of Wood and Fiber Reinforced Plastic Passenger Vessels, Shipwright with Wood & FRP experience, Naval Architect, or Marine Engineer. Instructor(s) must also meet the requirements of a Qualified Instructor as described in Navigation and Vessel Inspection Circular (NVIC) 19-14. NVIC 19.-14 is available at:

http://www.uscg.mil/hq/cg5/nvic/nvic.asp. The name of all instructor(s) and their resumes shall be provided to the Government as part of the Contractor's proposal. Instructor(s) are further designated as Key by the Government (see PWS 3.2).

3.2 KEY PERSONNEL

Before replacing any individual designated as Key by the Government, the Contractor shall notify the Contracting Officer no less than 30 business days in advance, submit written justification for replacement, and provide the name and qualifications of any proposed substitute(s). All proposed substitutes shall possess qualifications equal to or superior to those of the Key person being replaced, unless otherwise approved by the Contracting Officer. The Contractor shall not replace Key Contractor personnel without approval from the Contracting Officer. The following Contractor personnel are designated as Key for this requirement. Note:

The Government may designate additional Contractor personnel as Key at the time of award.

3.3 PROJECT MANAGER

The Contractor shall provide a Project Manager who shall be responsible for all Contractor work performed under this PWS. The Project Manager shall be a single point of contact for the Contracting Officer and the COR. It is anticipated that the Project Manager shall be one of the senior level employees provided by the Contractor for this work effort. The name of the Project Manager, and the name(s) of any alternate(s) who shall act for the Contractor in the absence of the Project Manager, shall be provided to the Government as part of the Contractor's proposal.

The Project Manager is further designated as Key by the Government. During any absence of the Project Manager, only one alternate shall have full authority to act for the Contractor on all matters relating to work performed under this contract. The Project Manager and all designated alternates shall be able to read, write, speak and understand English. Additionally, the http://www.uscg.mil/hq/cg5/nvic/nvic.asp

LAST UPDATED: XX/XX/XXXX PAGE 9/15

Contractor shall not replace the Project Manager without prior approval from the Contracting Officer.

3.3.1 The Project Manager shall be available to the COR via telephone between the hours of 0800 and 1700 EST, Monday through Friday, and shall respond to a request for discussion or resolution of technical problems within 24 hours of notification.

4.0 OTHER APPLICABLE CONDITIONS

4.1 SECURITY

Contractor access to classified information is not currently required under this PWS. Under this task order, the Contractor may require access to Sensitive but Unclassified Information (SBU) in performance of tasking.

4.2 PERIOD OF PERFORMANCE

The period of performance for this contract is a one-year base period with four one-year option periods as follows:

Base Period One Year From Date of Award Option Period One Period to Begin day after the end of Base Period Option Period Two Period to Begin day after end of Period One Option Period Three Period to Begin day after end of Period Two Option Period Four Period to Begin at day after end of Period Three

4.3 PLACE OF PERFORMANCE

The primary place of performance will be the Contractor’s facilities.

The Contractor’s facility shall be located no greater than 25 miles from a major port in the Continental United States where Marine Composite and Wooden Boats are located. Preferred ports include: San Diego, CA, San Francisco, CA, Corpus Christi, TX, Niantic, CT, Baltimore, MD, Tampa, FL and Norfolk, VA.

An alternate location may be used when mutually agreed by both the contractor and the Coast Guard. The request for an alternate location must be submitted in writing by the initiating party.

If an alternate, location is identified Government property, the contractor would not be compensated for costs accrued for the facility.

The Contractor’s facility and any facilities used by the Contractor to provide training to U.S.

Coast Guard personnel shall comply with all applicable OSHA requirements ( 29 CFR Part 1910) and have adequate sanitary facilities (male and female restrooms), lighting for training, and heating and cooling.

4.4 HOURS OF OPERATION

The Contractor shall convene courses between the hours of 0800 and 1600 local time, Monday through Friday (except Federal holidays).

4.5 TRAVEL

Contractor travel may be required to support this requirement. All travel required by the Government outside the local commuting area(s) will be reimbursed to the Contractor in accordance with the Federal Travel Regulations. The Contractor shall be responsible for

LAST UPDATED: XX/XX/XXXX PAGE 10/15

obtaining COR approval (electronic mail is acceptable) for all reimbursable travel in advance of each travel event.

4.6 POST AWARD CONFERENCE

The Contractor shall attend a Post Award Conference with the Contracting Officer and the COR no later than 10 business days after the date of award. The purpose of the Post Award Conference, which will be chaired by the Contracting Officer, is to discuss technical and contracting objectives of this contract and review the Contractor's draft project plan. The Post Award Conference will be held at the Government’s facility, located at 2703 Martin Luther King Ave. SE Washington, DC 20593 or via teleconference.

4.7 PROJECT PLAN

The Contractor shall provide a draft Project Plan at the Post Award Conference for Government review and comment. The plan, at a minimum, shall include: (a) list of work to be performed;(b) project schedule; (c) description of intended results; (d) role of key personnel, if applicable and

(e) how quality of service (project) will be maintained throughout life of contract. The Contractor shall provide a final Project Plan to the COR not later than seven (7) business days after the Post Award Conference.

4.8 PROGRESS REPORTS

The Project Manager shall provide a progress report no later than 10 business days after the completion of each course convening to the Contracting Officer, COR, and designated SME via electronic mail. This report shall include a summary of all Contractor work performed, including a breakdown of labor hours by labor category, all direct costs by line item, an assessment of technical progress, schedule status, any travel conducted and any Contractor concerns or recommendations for the previous reporting period.

4.9 PROGRESS MEETINGS

The Project Manager shall be available to meet with the COR upon request to present deliverables, discuss progress, exchange information and resolve emergent technical problems and issues. These meetings shall take place via teleconference.

4.10 GENERAL REPORT REQUIREMENTS

The Contractor shall provide all written reports in electronic format with read/write capability using applications that are compatible with DHS workstations (Microsoft Office Applications).

4.11 INTELLECTUAL PROPERTY

All Contractor developed processes, procedures, curriculum, and other forms of intellectual property first developed under this contract shall be considered Government property. All documentation, photography, and electronic data and information collected by the Contractor and entered into or generated in support of this contract shall be considered Government property, and shall be returned to the Government at the end of the performance period.

4.12 PROTECTION OF INFORMATION

Contractor access to information protected under the Privacy Act is required under this PWS.

Contractor employees shall safeguard this information against unauthorized disclosure or dissemination in accordance with the law and Government policy and regulation.

LAST UPDATED: XX/XX/XXXX PAGE 11/15

4.13 PROFESSIONAL APPEARANCE.

The Contractor’s employees shall present a professional appearance at all times and their conduct shall not reflect discredit upon the United States, the Department of Homeland Security and the United States Coast Guard. If the Government feels there is a problem with a Contractor’s appearance; the issue will be brought to the attention of the KO who will report the issue to the Contractor.

4.14 SECTION 508 REQUIREMENTS

Section 508 of the Rehabilitation Act (classified to 29 U.S.C. § 794d) requires that when Federal agencies develop, procure, maintain, or use information and communications technology (ICT), it shall be accessible to people with disabilities. Federal employees and members of the public with disabilities must be afforded access to and use of information and data comparable to that of Federal employees and members of the public without disabilities.

All products, platforms and services delivered as part of this work statement that, by definition, are deemed ICT shall conform to the revised regulatory implementation of Section 508 Standards, which are located at 36 C.F.R. § 1194.1 & Appendixes A, C & D, and available at https://www.ecfr.gov/cgi-bin/text-idx?SID=e1c6735e25593339a9db63534259d8ec&mc=true&node=pt36.3.1194&rgn=div5. In the revised regulation, ICT replaced the term electronic and information technology (EIT) used in the original 508 standards. ICT includes IT and other equipment.

Exceptions for this work statement have been determined by DHS and only the exceptions described herein may be applied. Any request for additional exceptions shall be sent to the Contracting Officer and a determination will be made according to DHS Directive 139-05, Office of Accessible Systems and Technology, dated November 12, 2018 and DHS Instruction 139-05- 001, Managing the Accessible Systems and Technology Program, dated November 20, 2018, or any successor publication.

4.14.1 Section 508 Requirements for Technology Services When developing or modifying ICT, the Contractor is required to validate ICT deliverables for conformance to the applicable Section 508 requirements. Validation shall occur on a frequency that ensures Section 508 requirements is evaluated within each iteration and release that contains user interface functionality.

1. When modifying, installing, configuring or integrating commercially available or government-owned ICT, the Contractor shall not reduce the original ICT Item’s level of Section 508 conformance.

2. When developing or modifying electronic documents and forms provided in a Microsoft Office or Adobe PDF format, the Contractor shall demonstrate conformance to the applicable to the applicable Section 508 standards (including WCAG Level A and AA Level 2.0 Success Criteria) by conducting testing using the test methods published under “Accessibility Tests for Documents” at https://www.dhs.gov/compliance-test-processes.

3. When developing or modifying ICT deliverables that contain the ability to automatically generate electronic documents and forms in Microsoft Office and Adobe formats, or when the capability is provided to enable end users to design and author web based electronic content (i.e. surveys, dashboards, charts, data https://uscode.house.gov/view.xhtml?req=(title:29%20section:794d%20edition:prelim)%20OR%20(granuleid:USC-prelim-title29-section794d)&f=treesort&edition=prelim&num=0&jumpTo=true https://www.ecfr.gov/cgi-bin/text-idx?SID=e1c6735e25593339a9db63534259d8ec&mc=true&node=pt36.3.1194&rgn=div5 https://www.ecfr.gov/cgi-bin/text-idx?SID=e1c6735e25593339a9db63534259d8ec&mc=true&node=pt36.3.1194&rgn=div5 https://www.dhs.gov/compliance-test-processes

LAST UPDATED: XX/XX/XXXX PAGE 12/15

visualizations, etc.), the Contractor shall demonstrate the ability to ensure these outputs conform to the applicable Section 508 standards (including WCAG 2.0 Level A and AA Success Criteria). The Contractor shall demonstrate conformance by conducting testing and reporting test results based on representative sample outputs. For outputs produced as Microsoft Office and Adobe PDF file formats, the Contractor shall use the test methods published under “Accessibility Tests for Documents”, which are published at https://www.dhs.gov/compliance-test-processes. For outputs produced as web based electronic content, the Contractor shall use the DHS Trusted Tester for Web Methodology Version 5.0, or successor versions. This methodology is published at https://www.dhs.gov/trusted-tester

4. Contractor personnel shall possess the knowledge, skills and abilities necessary to address the accessibility requirements in this work statement.

4.14.2 Section 508 Deliverables

1. Section 508 Test Plans: When developing or modifying ICT pursuant to this contract, the Contractor shall provide a detailed Section 508 Conformance Test Plan. The Test Plan shall describe the scope of components that will be tested, an explanation of the test process that will be used, when testing will be conducted during the project development life cycle, who will conduct the testing, how test results will be reported, and any key assumptions.

2. Section 508 Test Results: When developing or modifying ICT pursuant to this contract, the Contractor shall provide test results in accordance with the Section 508 Requirements for Technology Services provided in this solicitation.

3. Section 508 Accessibility Conformance Reports: For each ICT item offered through this contract (including commercially available products, and solutions consisting of ICT that are developed or modified pursuant to this contract), the Offeror shall provide an Accessibility Conformance Report (ACR) to document conformance claims against the applicable Section 508 standards. The ACR shall be based on the Voluntary Product Accessibility Template Version 2.0 508 (or successor versions). The template can be found at https://www.itic.org/policy/accessibility/vpat. Each ACR shall be completed by following all of the instructions provided in the template, including an explanation of the validation method used as a basis for the conformance claims in the report.

4. Other Section 508 Documentation: The following documentation shall be provided upon request for ICT items offered through this contract:

o Documentation of features provided to help achieve accessibility and usability for people with disabilities.

o Documentation on how to configure and install the ICT Item to support accessibility.

o Documentation of core functions that cannot be accessed by persons with disabilities.

o Documentation of remediation plans to address non-conformance to the Section 508 standards https://www.dhs.gov/compliance-test-processes https://www.dhs.gov/trusted-tester https://www.itic.org/policy/accessibility/vpat

LAST UPDATED: XX/XX/XXXX PAGE 13/15

5.0 GOVERNMENT FURNISHED RESOURCES

The Government will provide the following resources necessary to perform the Contractor services, unless specifically stated otherwise in this performance work statement.

5.1. The government will provide copies of the relevant compliance documented cited (PWS 1.4.1) at the Kick-Off meeting.

5.2. The Government may send auditors and/or observers to the facility during course sessions to evaluate the Contractor’s performance in meeting the course objectives and the other requirements of this PWS.

5.3. Class Schedule and Roster. The COR/CG Program Manager will coordinate class schedule(s) and course roster with the Contractor no later than forty-five (45) days prior to each course convening. Each class will consist of no more than twenty (20) students. T Typically these personnel will not have attended prior FRP/Wooden Boat training, but will possess a Marine Inspector background and engaged in small passenger vessel inspection of fiber reinforced plastic and wood vessels. Occasionally the USCG may send a program auditor(s) to sit in on the course. These personnel will not be considered students & will not count against the number of course participants.

5.4. The Contractor shall use Government furnished information only for the performance of work under this contract. At the end of contract performance or in the event of termination, the Contractor shall return all GFR to the Government.

6.0 CONTRACTOR FURNISHED PROPERTY

The Contractor shall furnish all facilities, materials, equipment and services necessary to fulfill the requirements of this contract, except for the Government Furnished Resources specified in

PWS 5.0.

7.0 GOVERNMENT ACCEPTANCE PERIOD

The COR will review deliverables prior to acceptance and provide the contractor with an e-mail that provides documented reasons for non-acceptance. If the deliverable is acceptable, the COR will send an e-mail to the Contractor notifying it that the deliverable has been accepted.

7.1 The COR will have the right to reject or require correction of any deficiencies found in the deliverables that are contrary to the information contained in the Contractor’s accepted proposal. In the event of a rejected deliverable, the Contractor will be notified in writing by the COR of the specific reasons for rejection. The Contractor may have an opportunity to correct the rejected deliverable and return it per delivery instructions.

7.2 The COR will have 30 business days to review deliverables and make comments. The Contractor shall have 30 business days to make corrections and redeliver.

7.3 All other review times and schedules for deliverables shall be agreed upon by the parties based on the final approved Project Plan. The Contractor shall be responsible for timely delivery to Government personnel in the agreed upon review chain, at each stage of the review.

The Contractor shall work with personnel reviewing the deliverables to assure that the established schedule is maintained.

(SECTION 8.0 Begins on next page)

LAST UPDATED: XX/XX/XXXX PAGE 14/15

8.0 DELIVERABLES

The Contractor shall consider items in BOLD as having mandatory due dates. Items in italics are deliverables or events that must be reviewed and/or approved by the COR prior to proceeding to next deliverable or event in this PWS.

ITEM

PWS

REFERENCE

DELIVERABLE / EVENT DUE BY

DISTRIBUTION

1 4.7 Draft Project Plan Submitted with Proposal

N/A

2 2.1.3 Draft Course Curriculum Submitted with Proposal

COR,

Contracting Officer

3 4.7 Final Contractor Project Plan

Not later than ten (10) business days after Kick-Off Meeting.

COR,

Contracting Officer

4 2.0.4 Final Course Curriculum Not later than ten (10) business days after Kick-Off Meeting.

COR

5 2.0.4 Annual Amended/Updated Course Curriculum

Not later than ten (10) business days after the establishment of the first Task Order of each ordering period.

COR

6 2.6.1 Course Certificates Presented to personnel at the conclusion of each convening.

Students

7 4.8 2.6.2

Progress Reports with consolidated list of students who successfully completed course.

Not later than thirty (30) business days after the conclusion of each course convening.

COR

8 2.5.1.3 2.5.3.4

Consolidated Report of the Assessment(s) with Recommendations.

Not later than thirty (30) business days after the conclusion of each course convening.

COR

9 2.5.3.4 Consolidated report of the Level 3 Evaluations with Recommendations

Not later than eight (8) months after conclusion of each course convening.

COR

LAST UPDATED: 1/11/2023 PAGE 15/15

9.0 PERFORMANCE REQUIREMENTS SUMMARY (PRS).

The PRS establishes key elements of Contractor performance that represent “mission essential” service requirements, which are identified in the table below in the “Service Output” column. The “Performance Objective” column represents the standard against which Contractor performance will be measured in relation to accomplishment of the corresponding service output. The performance objective or “standard” describes the minimum acceptable level of service by the Contractor for satisfactory performance. The “Acceptable Quality Level (AQL)” column displays the maximum allowable deviation from the performance objective, which, if exceeded, evokes the negative incentive specified in the table below.

Service Output Performance Objective Acceptable Quality Level

(AQL)

Positive/Negative Incentive

1. Contractor Availability (PWS 3.1.1) Contactor shall ensure the Project Manager is available to the COR via telephone between the hours 0800 and 1700 EST, Monday through Friday Method of Inspection-COR ability to contact the PM to discuss or resolve technical Problems

+/- 100% CPAR rating reflecting good or poor performance could affect decision to exercise Option.

2. Proficient Training Methods (PWS 2.0) Contractor shall ensure students maintain an 80% or greater pass rate in courses taught and ensure that 100 of the Technical Performance Objectives are covered in the Course Curriculum..

Method of Inspection-COR surveillance through users surveys and Auditor reports.

+/- 100% CPAR rating reflecting good or poor performance could affect decision to exercise Option.

3. Deliverables (PWS 8.0) Contractor shall ensure the timely receipt of all deliverables..

Method of Inspection-COR monitoring receipt of deliverables.

+/- 100% CPAR rating reflecting good or poor performance could affect decision to exercise Option.

4 Contractor Appearance (PWS 4.13) Contractor shall present a professional appearance at all times and conduct shall not reflect discredit upon the US, USCG and DHS.

Method of Inspection-COR surveillance through users surveys and Auditor reports.

+/- 100% CPAR rating reflecting good or poor performance could affect decision to exercise Option.

https://ebs.fsms.dhs.gov/OA_HTML/OA.jsp?OAFunc=ICX_POR_REQMGMT_DETAIL&OASF=ICX_POR_REQMGMT_DETAIL&reqHeaderId=%7B!!-RYfFBX051UroRzFkpwhzw%7D&retainAM=Y&addBreadCrumb=Y&_ti=613818577&oapc=5&oas=JWVh4qPbsv0ksKofyJ7ZuQ..