USAF ACADEMY FARISH RECREATION AREA – 10 FSS/FSCF

12005 Rampart Range Road

Woodland Park CO 719-687-6098

Performance Work Statement

For Cleaning Services Current as of 14 April 2025

1. SCOPE AND OBJECTIVES. This is a non-personal services agreement to provide cleaning services at the Farish Recreation Facility as outlined in this performance work statement (PWS). The vendor will provide a minimum of one lead crew member who must be able to communicate verbally and in writing and must be able to demonstrate interpersonal, time-management and organizational skills. The lead crew member must demonstrate willingness and ability to: follow written and verbal direction in English, maintain an appropriate level of confidentiality and privacy, and interact professionally with all customers and co-workers, both individually and as a part of a team. The lead crew member must be able to effectively handle and prioritize multiple tasks as required and adapt favorably to changing priorities.

Materials, equipment and transportation will be furnished by the vendor. Housekeeper training will be provided by the Non-Appropriated Fund Instrumentality (NAFI). The NAFI will provide one initial training prior to opening weekend and one follow-up training within the first two weeks of opening if needed. Any subsequent housekeeper training will be provided at the vendor’s expense.

2. REQUIREMENT. The vendor must perform the following tasks in accordance with the schedule provided by Farish personnel:

2.1. QUICK CLEAN PROCEDURES

2.1.1. Lodge

• Remove all used linens in bedrooms and bathrooms

• Replace with clean linens

• Make up all beds with fresh linen

• Restock clean towels in each room

• Restock clean towels on shelves in rooms and bathrooms

• Clean fingerprints and smudges off doors, windows, mirrors and any glass surfaces

• Wipe clean tabletops, TV screen, and all other surfaces

• Dust all surfaces

• Vacuum

• Empty trash and replace trash bags

2.1.2. Bathrooms - All

• Clean and sanitize tubs, shower stalls, toilets, faucets, and sinks

• Deep clean grout thoroughly and remove all mold

• Refill all hand soaps

• Sweep, mop and disinfect floors

• Clean mirrors, doorknobs, any spots on walls

2.1.3. Cottage

Same as for lodge – plus

• Check inside/outside of refrigerator, stove, microwave, toaster, coffee pot and wipe down

• Make sure all dishes are clean

• Wash, dry and place any dirty dishes left in the kitchen in their appropriate place in the cabinets

• Report any broken/cracked dishes, pots, pans, silverware, and glasses to Farish management

• Ensure the dish soap is full and there is a clean scrubbing pad

• Clean sinks and dish drains

• Place clean dishtowels on counter

• Sweep and mop kitchen and bathroom floors

2.1.4. Lodge Kitchen and Lounge

• Clean and disinfect all tabletops

• Clean chairs

• Sweep, vacuum and mop lounge, kitchen and dining room floors

• Clean countertops

• Wash and dry any dirty dishes left in the kitchen and place in their appropriate place in the cabinet

• Report any broken/cracked dishes, pots, pans, silverware, and glasses to Farish management

• Check inside/outside of refrigerator, stovetop, oven, microwave, toaster, coffee pot and all other appliances and wipe down

• Clean sinks and dish drains

• Place clean dishtowels on counters

• Ensure the dish soap is full and there is a clean scrubbing pad

• Clean fingerprints and smudges off doors, windows, mirrors, faucets, and any glass surfaces

• Check all light bulbs and notify Farish management if replacement is needed

• Dust all surfaces

2.1.5. Duplex Units A, B, C, D, E, F

• Remove and replace all linens

• Restock clean towels on shelves in bathrooms

• Make up all beds with fresh linen

• Clean and sanitize all bathrooms – replace bathmat on a shelf

• Sweep, mop, and disinfect kitchen and bathroom floors

• Fill hand soap dispensers in bathrooms

• Restock toilet paper in the bathrooms

• Ensure the dish soap is full and there is a clean scrubbing pad

• Clean exhaust vent exterior and removable grease filter above stove

• Clean and sanitize inside/outside of refrigerator, stovetop, microwave, toaster, coffee pot and all other appliances

• Wash and dry any dirty dishes and place in their appropriate place in the cabinet

• Wipe clean tabletops, TV screen, and all other surfaces

• Clean windows and windowsills and lock

• Wipe down circular stairs in units A, B, E, and F

• Clean fingerprints, and smudges off doors, windows, mirrors, faucets and any glass surfaces

• Dust all surfaces

• Vacuum

• For pet friendly units C and D, vacuum and wipe up all pet hair.

2.1.6. Multipurpose Center (MPC)

• Remove and replace towels in kitchen

• Check inside/outside of refrigerator, stovetop, microwave, toaster, coffee pot and all other appliances and wipe down.

• Wash and dry any dirty dishes left in the kitchen and place in their appropriate place in the cabinet

• Ensure the dish soap is full and there is a clean scrubbing pad

• Sweep, mop, and disinfect kitchen and bathroom floors

• Restock toilet paper in bathrooms

• Clean and sanitize all bathrooms

• Ensure there is enough liquid hand soap in bathrooms

• Wipe clean tabletops

• Clean and lock all doors and windows

• Clean and straighten all blinds or window coverings

• Wipe down circular stairs

• Clean fingerprints and smudges off doors, windows, mirrors, faucets and any glass surfaces

• Check all light bulbs and notify Farish management if replacement is needed

• Dust all surfaces

• Vacuum

• Clean tabletops

• Check outside deck for trash and wipe down furniture

2.1.7. Shower Building

• Clean and sanitize all shower stalls, toilets, and sinks

• Refill all hand soaps

• Sweep and mop floor

• Clean mirrors, doorknobs, faucets, and any spots on walls

2.2. DEEP CLEAN PROCEDURES* (all items in Quick Clean procedures plus the following)

*Must be completed prior to opening day. Opening day is mid-May each year. The exact date will be provided to the vendor 30 days in advance.

2.2.1. Lodge

• Clean and straighten all blinds or window coverings

• Dust cobwebs and debris in all ceiling corners, windowsills, baseboards

• Check all lightbulbs and notify Farish management if replacement is needed

2.2.2. Bathrooms - All

• Sweep and complete a thorough mopping of the floor including corners

• Dust cobwebs in all ceiling corners, windowsills, baseboards

2.2.3. Cottage

• Clean and sanitize inside/outside of refrigerator, stove, microwave, toaster, coffee pot

• Clean exhaust vent exterior and removable grease filter above stove

• Report any broken/cracked dishes, pots, pans, silverware, and glasses to Farish management

2.2.4. Lodge Kitchen and Lounge

• Empty and clean crumbs from toasters

• Clean and sanitize inside/outside of refrigerator, stovetop, oven, microwave, toaster, coffee pot

• Clean exhaust vent exterior and removable grease filter above stove

• Check all light bulbs and notify Farish management if replacement is

• Dust cobwebs and debris in all ceiling corners, windowsills, baseboards

2.2.5. Duplex Units

• Clean exhaust vent exterior and removable grease filter above stove

• Clean and sanitize inside/outside of refrigerator, stovetop, microwave, toaster, coffee pot

• Wash and dry any dirty dishes and place in their appropriate place in the cabinet

• Clean and straighten all venetian blinds

• Check all light bulbs and notify Farish management if replacement is

• Dust cobwebs and debris in all ceiling corners, windowsills, baseboards

2.2.6. Multipurpose Center (MPC)

• Clean and sanitize inside/outside of refrigerator, stovetop, microwave, toaster, coffee pot

2.2.7. Shower Building

• Dust cobwebs in all ceiling corners and baseboards

2.3. ADDITIONAL REQUIREMENTS.

2.3.1. All cleaning must be completed between the hours of 10:30 a.m. - 3:30 p.m. mountain daylight time (MDT).

• Cleaning for the Cottage, Lodge, Lodge Kitchen, Lounge, and associated bathrooms must be completed between the hours of 11:00 a.m. – 1:00 p.m. MDT.

• Cleaning for the Duplex Units, MPC, and associated bathrooms must be completed between the hours of 12:00 p.m. - 3:00 p.m. MDT.

• Cleaning for the Shower Building must be completed between the hours of 2:30 p.m. – 3:30 p.m. MDT.

2.3.2. Cleaners will stop by the Farish office to sign in and pick up keys, a radio and a list of units to be cleaned. Cleaners will radio and let Farish personnel know as each unit is completed.

2.3.3. Cleaners will stop by the Farish office upon completion for the day to sign out and return keys and radio.

2.3.4. By Friday of each week, Farish personnel will notify the vendor via email with a schedule of required services for the upcoming week starting on Sunday thru Saturday. The vendor shall confirm services to Farish by 5:00 p.m. MDT on that same Friday via email.

2.3.5. Farish will provide a 24-hour notice to the vendor for any changes to the schedule due to additional bookings or cancelations.

3. PERIOD OF PERFORMANCE. Services are required from 1 May thru 31 October each year and only when services are ordered/required.