Attachment 1 - Performance Work Statement - 09022026.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

LABORATORY COURIER SERVICES

AT

United States Air Force School of Aerospace Medicine Epidemiology Laboratory

(USAFSAM/PHE)

WRIGHT-PATTERSON AIR FORCE BASE, OH

PERIOD OF PERFORMANCE: Base Year plus Three Option Years

02 September 2026

PERFORMANCE-BASED WORK STATEMENT

TABLE OF CONTENTS

SECTION PAGE

BACKGROUND 3

1. DESCRIPTION OF SERVICES 3

2. GENERAL INFORMATION 8

3. SERVICE SUMMARY 9

BACKGROUND: The USAFSAM Epidemiology Laboratory (Epi Lab) has a requirement for proper transportation of laboratory samples from the FedEx South Dayton Station in

Miamisburg, Ohio, and the 88th Medical Group, Wright-Patterson AFB, OH, to the Epi Lab at

Wright-Patterson AFB.

1. DESCRIPTION OF SERVICES: The contractor shall provide all management, tools, supplies, equipment, and labor necessary to provide package delivery service from the FedEx

South Dayton Station in Miamisburg, Ohio, and the 88th Medical Group, Wright-Patterson

AFB, Ohio, to the Epi Lab at Wright-Patterson AFB.

1.1. PERIOD OF PERFORMANCE: Four (4) years from contract award. This would be a base year and three (3) option years.

1.2. SPECIFIC REQUIREMENTS:

1.2.1. Package delivery service from the FedEx South Dayton Station shall be provided six (6) days a week (Monday through Saturday) including all holidays except FedEx Holiday Service Scheduled Closures (https://fedex.com/en-us/holiday/last-days-to-ship.html):

1.2.1.1. FedEx South Dayton Station is closed on the following federal holidays:

• New Year’s Day

• Memorial Day

• Independence Day

• Labor Day

• Thanksgiving Day

• Christmas Day

1.2.1.2. All other days (Monday – Saturday) to include calendar holidays

(except those noted in para 1.2.1.1) shall be days services are performed.

1.2.2. Package delivery from the 88th Medical Group shall be provided five (5) days a week (Monday through Friday). The 88th Medical Group is closed on all federal holidays.

1.2.3. Important Contact Numbers:

• Wright-Patterson AFB Epi Lab Customer Service – (937) 938-4140, option 1 https://fedex.com/en-us/holiday/last-days-to-ship.html https://fedex.com/en-us/holiday/last-days-to-ship.html

• Wright-Patterson AFB Epi Lab, On Call Phone – (937) 581-8554

• FedEx Ship Center (Manager) – (937) 847-4713

• 88th Medical Group Laboratory – (937) 257-9355

• Contracting Officer Representative – Number will be provided by the

Contracting Officer

1.2.4. The packages for delivery will include laboratory samples which could include bodily fluids, and which could contain infectious diseases or substances. The laboratory sample types include, but are not limited to whole blood, serum, plasma, respiratory samples, stool, and urine. Shipment and handling of packages shall comply with, at a minimum, the following federal regulations for the transporting of laboratory specimens:

• U.S. Department of Transportation: Class 6 Division 6.2 and Class 9 Title 49

Transportation of the Code of Federal Regulations Parts 100-185 Hazardous

Materials Transportation Uniform Safety Act.

• Retrievable at https://www.ecfr.gov/cgi-bin/ECFR?page=browse.

1.2.5. The facilities to which the contractor will pick up packages from are listed below:

1.2.5.1. FedEx South Dayton Station (SDAY)

8650 Byers Road

Miamisburg, OH 45342

(937) 847-4701

1.2.5.2. 88th Medical Group Laboratory

4881 Sugar Maple Drive

Wright-Patterson AFB, OH 45433

Room # 2D26 (Second floor)

(937) 257-9355

1.2.6. The facility to which the contractor will deliver packages is listed below:

USAFSAM Epi Lab, 2510 5th Street, Bldg 20840, 2nd floor loading dock

Wright-Patterson AFB, OH 45433

937-938-4140, option 1 (Epi Lab Customer Service) https://www.ecfr.gov/cgi-bin/ECFR?page=browse

1.2.7. The contractor is responsible for utilizing a transportation vehicle that is no larger than a 15-passenger van. In the event the number of packages exceeds the capacity of the van, a second trip will be required.

1.2.8. Package sizes will range between (9” L x 12” H x 12” W) to a size of (24” L x

24” H x 24” W) (most common smallest and largest sized packages).

Packages are not limited to these sizes and could occasionally be larger or smaller.

1.2.9. Two (2) package deliveries, when required, from FedEx South Dayton Station, Miamisburg, Ohio, will be Monday through Friday. The contractor will arrive not later than 8:30 a.m. local time for the first pick up and not later than 11:00 a.m. ET to begin loading for a required second pick up. The total for these two pickups could average 175 boxes but could occasionally be slightly more or less.

Saturdays will only require one pick up at 9:30 a.m. ET.

1.2.9.1. The government estimates the average loading time to be 30-45 minutes at the pickup location and an unloading time of 10-20 minutes.

1.2.9.2. The contractor will be responsible for unloading the boxes and handing them over to the Epi Lab staff to load into their bins. The Epi Lab staff will meet the contractor at the delivery point at the second-floor loading dock.

1.2.9.3. The contractor will deliver packages promptly after leaving FedEx

South Dayton Station, Miamisburg, Ohio. This contractor shall proceed immediately to Wright-Patterson AFB, immediately after leaving FedEx South Dayton Station, Miamisburg, Ohio, with no other courier deliveries or business-related stops in between. The average travel time should be approximately 30 minutes.

1.2.9.3.1. The boxes must arrive promptly to avoid degradation of the package contents due to environmental elements.

1.2.9.3.2. The contractor will call the Wright-Patterson AFB Epi Lab customer service office at (937) 938-4140, option 1, when arriving at the delivery loading dock to unload packages.

1.2.9.3.3. The contractor must provide a receipt with every delivery to the Wright-Patterson AFB Epi Lab staff showing, at a minimum, the number of packages, the time picked up from

FedEx, and the time they delivered to the Wright-Patterson

AFB Epi Lab staff.

1.2.9.4. In rare cases, estimated at once per month, there may be a requirement to retrieve a package(s) outside of the normal schedule at the FedEx

South Dayton Station, Miamisburg, Ohio, for delivery to Wright-

Patterson AFB Epi Lab.

1.2.9.4.1. In the event there is a need to retrieve and deliver packages outside of the normal schedule, the details may not be known until the package arrives at the FedEx South Dayton Station, Miamisburg, Ohio.

1.2.9.4.2. The contractor must make arrangements to retrieve the package(s) from the FedEx Ship Center, Miamisburg, Ohio, within 2 hours of being notified. The package then must be promptly delivered to Wright-Patterson AFB Epi Lab.

1.2.9.4.3. Requests for these instances will be made on a case-by-case basis by the Contracting Officer Representative (COR).

1.2.9.5. In the event the contractor arrives at the FedEx South Dayton Station, Miamisburg, Ohio, and it is closed, it is the contractor’s responsibility to immediately notify the Wright-Patterson AFB Epi Lab customer service office at (937) 938-4140, option 1. They are available Monday through Friday 0730 to 1700 and Saturday 0800-1200. The COR must be contacted as well.

1.2.9.5.1. The contractor must not retain any package(s) in their possession for delivery the following day. The contractor must not leave any packages at a location outside of the receiving facility, i.e., mailbox, doorstep, or loading dock.

The package(s) must physically be transferred to the

Government’s possession the same day they are retrieved from the FedEx South Dayton Station.

1.2.9.6. In the event the contractor is unable to reach the Wright-Patterson AFB

Epi Lab staff, the contractor must call the Wright-Patterson AFB Epi

Lab Operations Chief Monday-Friday at (937) 938-3303 or the on-call phone on Saturdays at (937) 581-8554.

1.2.9.7. In the event that packages arriving at the FedEx South Dayton Station for courier service pick up under this contract are delayed greater than

30 minutes, the contractor shall immediately contact Wright-Patterson

AFB Epi Lab staff at (937) 938-4140, option 1 (or the additional contacts listed in 1.2.9.6) and the Contracting Officer Representative

(COR).

1.2.9.7.1. In the event of a delay exceeding 2 hours, the contractor may discuss an alternate pickup time with the Wright-Patterson

AFB Epi Lab if they wish to depart the FedEx South Dayton

Station. The contractor must notify the Wright-Patterson

AFB Epi Lab staff at (937) 938-4140, option 1, (or the additional contacts listed in 1.2.9.6) and the COR if a decision to return is agreed to.

1.2.9.7.2. However, the packages must be retrieved from FedEx South

Dayton Station, Miamisburg, Ohio, as soon as they are available for retrieval and transported to the Wright-

Patterson AFB Epi Lab. The Epi lab understands that more than one trip may be required.

1.2.9.8. In the event of an unscheduled base closure, the Wright-Patterson AFB

Epi Lab staff and/or the COR will inform the contractor directly of such closure and make arrangements to coordinate an alternate location for the delivery of any parcels needing to be received at Wright-

Patterson AFB Epi Lab.

1.2.9.9. If there is a base closure or base opening delay due to inclement weather, the Wright-Patterson AFB Epi Lab will contact the contractor and make arrangements for an alternate delivery time if packages are available at FedEx South Dayton Station, Miamisburg, Ohio, for pickup.

1.2.10. One (1) package delivery from the 88th Medical Group, Wright-Patterson AFB, Ohio, will be Monday through Friday between the hours of 1000-1300. If no pickup is required on a certain day, 88 MDG laboratory personnel will notify the driver no later than 0900 hours that day.

Note: Do not use the Emergency Department entrance for entry to the 88 MDG.

2. GENERAL INFORMATION:

2.1. HOURS OF OPERATION:

2.1.1. Contractor shall make suitable resources commensurate with the level of effort available for contractor employees to perform services required under this contract during normal scheduled delivery times and any time requiring delivery outside of the normal delivery schedule.

2.1.2. The contractor shall provide a phone number to a dispatch agent or office that will coordinate deliveries if a need arises for a delivery outside of the scheduled delivery time.

2.2. STANDARDS OF CONDUCT: The contractor’s employees shall comply with all base

Security Forces personnel instructions, posted instructional guidance, and base traffic laws, while on Wright-Patterson AFB.

2.3. SPECIAL QUALIFICATIONS:

2.3.1. The contractor must schedule couriers that have a valid Real ID-compliant state driver’s license.

2.3.2. The contractor must ensure that each employee that will perform under this contract will obtain the required clearance and vendor badge FedEx requires from the Transportation Security Administration (TSA), if needed.

2.3.2.1. The contractor shall complete TSA Form 419F and submit it to the

FedEx facility manager for processing prior to beginning performance and prior to any newly assigned contract employees performing work on this contract where they will retrieve the packages from the FedEx facility.

2.3.2.2. TSA Form 419F is retrievable at: https://iac.tsa.dhs.gov/iac/staApplicat ion.pdf?forward=Paper+STA.

2.3.2.3. After TSA responds to FedEx with the result of the clearance application, the contract employee will then have to return to the FedEx facility to receive a vendor badge. Any contract employee performing work under this contract must have this badge while at the FedEx facility.

2.4. INVOICING:

2.4.1. The contractor shall invoice no earlier than the first business day of each month for the previous month’s services rendered. All invoices will be submitted through Wide Area Workflow (WAWF). Instructions for this will be provided separately in the contract.

2.4.2. If the contractor is unable to make a scheduled delivery per section 1.2.1 and

1.2.2. due to a delay discussed at section 1.2.9.5; 1.2.9.8; and 1.2.9.9, and the delivery cannot be rescheduled, then the contractor and the contracting officer only will discuss resolution.

3. SERVICES SUMMARY: The contract service requirements are summarized in performance objectives that relate directly to mission essential requirements. The performance threshold briefly describes the minimally acceptable levels of service required for each requirement.

The Services Summary (SS) highlights the expected level of contractor performance and the expected method of government validation and confirmation of services provided. These thresholds are critical to mission success. Procedures as set forth in FAR 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance, will be used to remedy all deficiencies. During the first initial 30 days of the contract, two additional errors on each performance objective shall be allowed in an effort to identify normal start-up problems.

Performance Objective

PWS

Section Performance Threshold Remedy Assessment Method

SS-1: Driver must have valid driver’s license 2.3.1

No more than 1 occurrence per month of driver not having valid license.

Contractor will immediately dispatch driver with valid license to complete delivery.

Validated Customer

Complaint https://iac.tsa.dhs.gov/iac/staApplication.pdf?forward=Paper+STA https://iac.tsa.dhs.gov/iac/staApplication.pdf?forward=Paper+STA

SS-2: Package handling must be IAW US Federal

Regulations

1.2.4

Driver must handle packages

IAW federal regulation 100% of the time.

No remedy if violation occurs. Customer Inspection

SS-3: Scheduled

Delivery

1.2.1

1.2.2

2.4.1

The contractor must deliver all packages during scheduled delivery 100% of the time.

Re-performance within 2 hours of any missed delivery.

100% Surveillance, Validated Customer

Complaint

SS-4 Unscheduled

Delivery

1.2.9.2

1.2.9.4.2

No more than one time per month, fail to respond after being notified to the FedEx facility to retrieve packages within 2 hours and deliver them promptly after retrieval.

Re-performance within 2 hours of any missed unscheduled deliver.

100% Surveillance, Validated Customer

Complaint

SS-5 Unloading

Packages 1.2.9.2

Contractor will unload packages at destination and turn them over to technicians

100% of the time.

No remedy if violation occurs.

100% Surveillance, Validated Customer

Complaint

SS-6 TSA and FedEx

Badging and Security

Requirements

2.3.2

Contractor must have appropriate clearance and vendor badge FedEx requires from TSA.

Contractor will immediately dispatch driver with valid clearance and badge to complete delivery.

Validated Customer

Complaint

END OF PERFORMANCE WORK STATEMENT