Attachment 1 - Performance Work Statement_02Jun23.pdf

Ver: Oct 2021

Performance Work Statement Naval Special Warfare Center

Instructor Emotional Intelligence Assessment and Training

1. BACKGROUND

1.1 The high level of professionalism expected of NSW instructors requires individual assessment and training in recognizing emotional factors that may influence candidates, students, peers, and leaders they interact with. It is the intent of Naval Special Warfare Center (NSWCEN) Commander (CDRE) to ensure all instructors receive professional training in relation to Special Operations Forces (SOF) learning environments to ensure optimum training value across the NSWCEN enterprise.

2. OBJECTIVES

2.1 The Commander’s intent is to ensure the continued professionalization of the NSW instructor staff through a program designed around understanding how emotions affect interactions, motivation, and effort. To meet this intent, NSW requires executive coaching support to:

2.1.1 Assess instructional staff and provide insight and analysis of individual strengths and weaknesses pertaining to emotional intelligence for professional growth.

2.1.2 Conduct Professional Development (PRODEV) Courses of Instruction (COI) designed to provide recognition of emotional intelligence components, how to apply said components, and pathways to develop skills for NSW instructors and leaders within the NSWCEN enterprise.

3. SCOPE

3.1 The Contractor shall provide the personnel, management, materials, and equipment necessary to assess and train NSWCEN instructors and leaders in emotional intelligence attributes as they apply to the SOF learning environment.

4. REQUIREMENTS

4.1 NSWCEN Requirements:

4.1.1 Individual assessments for each instructor to identify their strengths and weaknesses in relation to Emotional Intelligence.

4.1.2 Identification and analysis of the Emotional Intelligence core components and accompanying traits or skills and how they relate to the NSW training environment.

4.1.3 The opportunity to discuss traits, analyze the impact on interactions, and tools to improve the traits utilizing a feedback loop.

4.2 Emotional Intelligence Course of Instruction (COI) Requirements:

4.2.1 Company shall use Multi-Health Systems (MHS) Emotional Quotient Inventory 2.0 (EQ-I 2.0) assessment (Or most current version) and provide URL, Code and Password for the associated.

4.2.2 COI usage is anticipated to be one (1) session per quarter.

4.2.3 Each session shall be no more than two (2) days of instruction.

4.2.4 Each session shall provide a minimum of one (1) instructor.

4.2.5 Each session is to be provided to no more than twenty (20) NSW students per session.

4.2.6 Vendor shall provide a detailed schedule and overview of the training to be performed no later than 10 (ten) calendar days after award.

4.2.7 COI will teach understanding of the following:

4.2.7.1 All the latest components, traits, and tools of emotional intelligence.

4.2.8 Course outcomes expected to include:

4.2.8.1 Participants will have a better understanding of themselves and recognize the impact emotions have on communication and interpersonal skills.

4.2.8.2 Participants will learn to recognize the various traits associated with emotional intelligence and utilize the skills learned to better facilitate a conducive training environment.

4.2.8.3 Participants will learn how to connect with their students/candidates and maximize trust techniques of a modern leader while holding them accountable.

4.2.8.4 Participants will learn how to control their emotional state and recognize when students emotional state adversely affects training to assist students/candidates in controlling themselves.

4.2.9 General Requirements:

4.2.9.1 Contractor shall provide administrative support for the processing of actions.

4.2.9.2 Possess excellent work ethic, verbal, and written communication skills, and be detailed and accurate in performing all administrative and routine functions.

4.2.9.3 Be able to work in an environment that is fast paced while completing multiple tasks, and meeting stringent timelines.

4.2.9.4 Maintain a clean workspace.

4.2.9.5 Pay strong attention to detail and be highly accurate in performing all tasks.

4.2.9.6 Perform duties independently, with minimal oversight.

4.3 Participate in a Post-Award Conference.

4.3.1 This meeting shall provide an introduction between the Contractor personnel and Government personnel who will be involved with the contract. The meeting shall provide the opportunity to discuss technical, management and security issues.

The Post Award Conference will aid both the Government and Contractor in achieving a clear and mutual understanding of all requirements and identify and resolve any potential issues. The Contractor shall be prepared to discuss any items requiring clarification and gather information as necessary to support each deliverable.

4.3.2 The meeting shall be initiated by the vendor no later than ten (10) business days post award.

4.4 Contractor Facilities:

4.4.1 N/A

4.5 Professional Standards:

4.5.1 The Contractor shall exhibit professional conduct and comply with all applicable

Federal, DoD, Navy and United Special Operation Command regulations, instructions, directives, and policies in performance of this contract.

4.5.2 The Government does not anticipate the contractor needing to access classified information in performance of this contract. However, in the event the contractor is involved with a potential spillage, security violation, or information technology violation, the contractor shall cooperate in any related inquiry or investigation, which may include but not limited to the Government securing contractor property or contractor employee personal property as determined necessary by the Government and/or conducting forensic analysis. Applicable Department of Defense, United Special Operations Command, and Naval Special Warfare regulations, instructions, and policies would apply to such processes.

5. DELIVERABLES

Description Number PWS Ref. Delivery Date

Course Overview and Schedule 0001 4.2.6 10 calendar days after contract award

Post Award Conference Minutes

0002 4.3.1 3 business days after award conference

Contractor Manpower Reporting

0003 6.1 NLT 31 October of each year

6. CONTRACTOR MANPOWER REPORTING:

6.1 The Contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Naval Special Warfare Center via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://sam.gov. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk on the sam.gov website.

7. CONTRACTOR TRAVEL:

7.1 All travel costs associated with this requirement shall be included in the Firm-Fixed Price quotation for this requirement. Contractor will not be reimbursed separately for travel.

8. SECURITY:

8.1 Contractor shall establish appropriate administrative, technical, and physical safeguards to protect any and all nonpublic Government data to ensure the confidentiality, integrity, and availability of Government data.

8.2 All contractor personnel are required to be citizens of the United States.

8.3 Contractor must be able to obtain personnel and vehicle access to military installations.

Contractor is responsible for coordinating all necessary access through the local Military Pass and Decal Office. Contractor will be escorted into military facilities.

8.4 Comply with applicable DoD, Navy, USSOCOM and NSW cyber-security, information technology (IT) systems, network, and/or security applicable instructions and policies, and ensure all contractor personnel have read and agree to comply with such instructions and http://sam.gov/ policies. The contractor shall especially be familiar with NSWC Acceptable Use Policies and provide training to its personnel as to appropriate practices when interacting with Government IT systems and networks.

9. SAFETY:

9.1 Contractor Responsibility

9.1.1 Nothing in the Statement of work, nor any Government action or failure to act in performance of the contract shall relieve the contractor of its responsibility for the safety of the contractor's personnel and property, the Government's personnel and property, and the general public. Furthermore, nothing in this PWS shall relieve the contractor of its responsibility for complying with applicable Federal, State, and Local laws, ordinances, codes and regulations (including those requiring applicable licenses and permits) in connection with the performance of this contract.

9.2 Risk Controls

9.2.1 Training will be conducted in classroom. All safety measures will be put in place to ensure there are no hazards. Students will remain hydrated and given adequate breaks to rest and receive nourishment.

10. MARKINGS AND LIMITED USE OF DATA: The Contractor shall refrain from using “Naval

Special Warfare Command” (NSWC), reference to any NSWC personnel by title or position within NSWC, or this contract in any of its publications, websites, materials, media, or advertising media.

The Contractor shall not use or reproduce the Department of the Navy’s trademarks or trade secrets with respect to Naval Special Warfare, Naval Special Warfare training, and the Navy SEALs/SWCCs (i.e., there are several U.S. trademark registrations in connection with the words NAVY SEALS, the Trident logo, and the SWCC logo).

11. GOVERNMENT FURNISHED PROPERTY/EQUIPMENT/INFORMATION (GFP/GFE/GFI): The

Government will provide classroom, desks, chairs, audio/visual, computer hookups, pens, notebooks, and writing material for use by instructors and students. The Contractor is not required to inventory, store, or safeguard these materials.

12. QUALITY ASSURANCE:

12.1 The Government reserves the right to perform inspections and surveillance to evaluate the Contractor’s compliance to the contract terms and performance of the requirements in the PWS. The Government will make every effort to ensure that the surveillance methods used are conducted in an objective, fair, and consistent manner. The Government will assign a Contracting Officer’s Representative (COR) who will be responsible for monitoring performance in accordance with the requirements of the PWS and the Quality Assurance Surveillance Plan (QASP). The COR will make every effort to ensure that the surveillance methods used are conducted in an objective, fair, and consistent manner.

12.2 Contract Discrepancy Report (CDR). In the event of unsatisfactory contractor performance, the CO will issue a CDR that will explain the circumstances and findings concerning the incomplete or unsatisfactory service. The contractor shall acknowledge receipt of the CDR and respond in writing as to how he/she shall correct the unacceptable performance and avoid a recurrence. The Government will review the contractor's corrective action response to determine acceptability and will use any completed CDR as part of an overall evaluation of Contractor performance when determining present or future contractual actions.

12.3 Performance Requirements Summary (PRS):

Performance Objective Standard Performance Threshold

Method of Surveillance

PRS # 1. Qualified and Trained Personnel. The Contractor provides sufficient and adequately trained workforce capable of fully complying with all the requirements of the PWS 100% of the time.

Manage operations and training activities to ensure successful compliance with the contract.

This includes but is not limited to providing adequate staffing, managing workload, training, retention, and supporting each activity as prescribed by the PWS in a complete and professional manner.

*No instances of failure to present a professional appearance.

*No instances of failure to engage in professional, courteous, and polite conduct.

failure to work as a team player.

providing personnel who do not meet the minimum experience requirements.

COR

Observation, Customer feedback.

PRS # 2 Quality Services.

The Contractor is synergistic, proactive, and thorough and organized enough to ensure work is timely and accurate.

Manage operations and training activities to ensure successful completion of all tasks outlined in the PWS. The Contractor demonstrates reasonable and cooperative behavior, a commitment to customer satisfaction, and a concern for the interest of the customers. Work products are timely, accurate, technically correct, in accordance with sound practices and principals.

* No more than 2 valid complaints per year that work contains inaccuracies.

* No more than 2 valid complaints per year that written or verbal communication is ineffective.

COR

Observation, Customer feedback.

PRS # 3 Administrative Tasks. The Contractor provides the management and oversight necessary to comply with the

Government property and data is safeguarded at all times to avoid loss or damage to property and quality personnel replacements are arranged in a timely manner such

* No instances of failure to comply with safety and security requirements.

COR

Observation, Customer feedback.

administrative requirements of the PWS.

that there is no degradation of services.

* No instances of failure to notify the COR of absences.

* No instances of damage or loss due to contractor negligence.

failure to obtain a qualified replacement.

13. APPLICABLE DOCUMENTS:

Document Web link (if applicable)

N/A

14. PLACE OF PERFORMANCE: Training shall be conducted in:

14.1 San Diego, CA metropolitan area

14.2 Virginia Beach, VA area

15. PERIOD OF PERFORMANCE

15.1 The period of performance will be specified for each individual Task Order.

16. COVID-19 CONSIDERATIONS

16.1 Contractor shall comply with provided guidance relating to the prevention of COVID-19.

This may include Presidential Executive Orders, CDC, DOD, local, and federal installation guidelines. Contractor personnel may be subject to quarantine/isolation periods at certain locations and shall comply with any federal, state, or local, including federal installation (command specific) requirements.