Attachment 1- NAF Food Service Concessionaire SOW Breckland Pines Restaurant.pdf

PDF 366 KB Posted

Attached to
RAF Lakenheath Breckland Pine Golf Course Restaurant
Solicitation number
RAFL1320
Issued by

About this file

This is a Statement of Work (SOW) for a Non-Appropriated Fund (NAF) restaurant concessionaire contract at the Breckland Pine Golf Course Restaurant at RAF Lakenheath, England. The contract requires the concessionaire to operate an American-style restaurant providing breakfast and lunch Monday-Friday, with optional dinner service Tuesday-Saturday and Sunday breakfast options.

The concessionaire must pay 10% or $5,000 (whichever is greater) of gross monthly sales as remuneration. The contract has a one-year base period with four one-year option periods, including a three-month probation period. Key requirements include: providing all personnel, food, and supplies; following provided menu specifications with allowance to modify 10% after three months; maintaining proper food temperatures and sanitation standards; accepting credit cards; offering draft alcoholic beverages up to 15% ABV; operating minimally Monday-Friday 0600-1330 for breakfast/lunch; and meeting security standards for personnel. The NAFI will provide the facility space (approximately 1,000 square feet), utilities, basic kitchen equipment, and trash collection. The concessionaire is responsible for equipment maintenance, additional equipment needs, and employee costs. Food delivery must be executed within 17 minutes during peak periods.

View the file

Other files

On GovTribe

Work with this file

  • Download the original file
  • Contacts named in this file
  • Similar government files
  • Ask GovTribe AI about this file

Text version

Attachment 1 Dated: December 2024

STATEMENT OF WORK

FOR

NAF RESTAURANT CONCESSIONAIRE

RAF Lakenheath

Breckland Pine Golf Course Restaurant

Bldg. 1320

Table of Contents

SECTION 1 Description of Services/General Information Pages 3 - 12

SECTION 2 Service Delivery Summary Page 13

SECTION 3 Non-appropriated Funds Instrumentality (NAFI)

Furnished Property and/or Services

Page 14-15

SECTION 1 - DESCRIPTION OF SERVICES/GENERAL INFORMATION

1. DESCRIPTION OF SERVICES. This Statement of Work (SOW) details the general requirements for a Concessionaire to provide services for the Non-Appropriated Fund (NAF)

Restaurant (Breckland Pines Golf Course Restaurant) at Royal Air Force Lakenheath (RAFL), England. The Concessionaire shall perform the work to commercial standards, applicable local and DoD required laws and regulations, and in accordance with this SOW.

1.1. TYPE OF SERVICE REQUIRED. The Concessionaire shall provide all personnel, transportation, supervision and all food and related supplies required to operate an American style restaurant. The Concessionaire will follow the provided menu, recipes, product specifications, and plating standards to include, appetizers, main dishes, and desserts. Services required include all the basic functions of running a restaurant: subsistence ordering, receiving, storing, food preparation, service for both dine-in and take away, and cleanup. The Concessionaire has the option to modify 10% of the menu after the initial three months of operation. The Concessionaire will develop recipes, product specifications and plating standards for Non-Appropriated Fund

Instrumentality (NAFI) representatives to review and agree on.

1.1.1. In exchange for the right to operate Breckland Pines Restaurant on the premises controlled by the RAFL Breckland Pines Golf Course, the Concessionaire agrees to a remuneration of 10% or $5,000 whichever is greater of gross sales per month. 48 FSS/FSR Warehouse will provide

Concessionaire with an end of month invoice for all food and supplies ordered. Monthly commissions and warehouse invoices are due within five (5) business days of the end of the sales period and upon submission of the Concessionaire Settlement Report.

1.1.2. This concessionaire contract will have a base period of one year with an option to extend the terms and conditions of said contract for an additional four (4) years, in one year interval extensions, for a potential total of five (5) years.

1.1.3. This concessionaire contract will have a probation base period of three (3) months. If the terms and conditions of said contract cannot be fulfilled by concessionaire, the NAFI has the right to terminate contract if vendor is unable to fulfill concessionaire contract terms.

1.2. SELECTION TRANSITION. The company selected as Non-appropriated Food

Concessionaire shall be given a transition period from the contract date to have the concession fully operational. During this transition period the Concessionaire will be required to provide interim grab and go service with a limited menu.

1.3. FOOD OPERATIONS. Breckland Pines Restaurant is approximately 1,000 square feet, Concessionaire shall operate a food offering for, minimally, Monday – Friday breakfast and lunch. The concessionaire must be able to offer “countertype” service at lunch during peak periods to expedited food delivery in 17 minutes or less. Peak periods are traditionally Breakfast

0600 - 0930 Lunch 1030 – 1330 and optional Dinner 1700 - 1900. The concessionaire will have the option to provide delivery or catering of special events.

1.3.1. INSURANCE. Any products stored by the NAFI on behalf of the concession are not covered by the NAFI Insurance. The Concessionaire shall obtain insurance coverage for all products. The Concessionaire shall provide evidence of all applicable insurance policies within ten (10) calendar days after award notification.

1.3.2. MENUS. The Concessionaire is required to offer the full menu provided to include alcohol. Menus updates must be preapproved typed, printed, and prepared in a manner that is legible, appealing, and clear. All proposed prices are to be in British Pounds. A monthly exchange rate will be distributed to facility managers from the NAFI office. This rate must be always utilized by the Concessionaire. The NAFI shall have the final say on the initial menu prices for the first three months of operations and will review for profitability and changes agreed upon after this initial three months.

1.3.3. The Concessionaire must provide Point of Sale (POS) system. All sales shall be rung up in full view of the customer. All prices will be posted in British Pounds. The Concessionaire shall provide a minimum of £200.00 change fund to operate the sales activity.

All paperwork shall be reviewed and audited by the NAFI Contracting Officer, COR or his/her authorized representative daily. The Concessionaire is responsible for all cash receipts until such time as they are turned over to the NAFI representative for deposit. The Concessionaire will maintain a copy of each Concessionaire Sales Record submitted. The Concessionaire shall accept credit cards including Visa/MasterCard/American Express for payment from patrons. Service fees for credit card merchant agreements shall be borne by the Concessionaire. The

Concessionaire is responsible for processing each credit card payment. All rejected charges shall be charged back to the Concessionaire

1.3.4. ALCOHOLIC BEVERAGES. The Concessionaire may offer draft only alcoholic beverages such as beer, cider, seltzers, and wine but is limited to a maximum alcohol by volume of 15%. Concessionaire must be licensed to serve alcohol in accordance with the laws of the

United Kingdom. The alcohol must be provided VAT free under the specifications provided in

Her Majesty’s Revenue and Customs (HMRC) Notice 431 and any other applicable laws.

1.3.4.1. IAW Public Law (PL) 100-690, Title VIII, Alcoholic Beverages Labeling Act of 1988, all packaged containers of alcoholic beverages for resale on military installations must bear the following statement:

GOVERNMENT WARNING: (1) According to the Surgeon General, women should not

Drink alcoholic beverages during pregnancy because of the risk of birth defects. (2)

Consumption of alcoholic beverages impairs your ability to drive a car or operate machinery and may cause health problems.

The Concessionaire shall ensure all members of their staff are trained in responsible serving and selling of alcoholic beverages as stated in DRAM shop procedures and AFI 34-219. A copy of current training documentation will be provided to the NAFI prior to the first performance day.

1.4. CLEAN-UP. The Concessionaire shall ensure all trash and debris is properly disposed each day. Materials that have been determined by the NAFI as salvage will be returned to the owning organization for proper disposal.

1.4.1. HOUSEKEEPING. The Food Concessionaire will be responsible for cleanliness of the kitchen, storeroom, dining area, and other affected areas used in conjunction with dining operations. Concessionaire shall act in accordance with the current version of the Tri-Service

Food Code that is being utilized at this time. Concessionaire will be responsible for Biannual professional deep cleaning of kitchen, storeroom, dining area, and other affected areas used in conjunction with dining operations.

1.5. CONCESSIONAIRE ACQUIRED PROPERTY. The Concessionaire shall furnish everything needed to perform this contract according to all its terms except for those items or services specifically stated in Section 3, NAFI Furnished Property and/or Services.

1.6. APPROVED SOURCES FOR GOODS/ITEMS. The Concessionaire may acquire fresh produce and fruits from the local economy if the specific sources of supply are acceptable to US

Air Force Public Health Officials. A listing of acceptable local purchase items and vendors will be provided to the Concessionaire by the NAFI (Attachment 4). Potential vendors outside of this list must be made available to The Public Health office for approval. Concessionaire will work closely with Public Health office before first purchase of goods. There should never be an assumption that an approved distributor’s sources are approved until Public Health provides specific approval. The Public Health office has the final authority for these items and will provide updates to the Concessionaire through the NAFI as they are made. The Concessionaire shall acquire all other goods/items from approved suppliers as determined by the Public Health office. All purchases of meat, dairy, perishable and non-perishable food products will be USDA approved-no exception. In addition, the Concessionaire must complete an initial food vendor request and must follow the basic facility checklist to comply with Public Health policy.

1.7. GENERAL INFORMATION.

1.7.1 QUALITY CONTROL. The Concessionaire shall adhere to commonly accepted commercial practices. The Concessionaire shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. As a minimum the Concessionaire shall develop quality control procedures addressing the areas identified in Section 2, Service

Delivery Summary.

1.7.2. QUALITY ASSURANCE. The NAFI will evaluate the Concessionaire’s performance by appointing a Contracting Officer Representative (COR) to monitor performance to ensure services are received. The COR will record all surveillance observations.

1.7.3. CONTRACTING OFFICERS REPRESENTATIVE (COR). The Concessionaire shall coordinate all aspects of this contract performance with the COR. Completed work shall be subject to inspection and acceptance by COR. This designation will be made in writing by the

CO at the time of contract award, or prior to commencement of COR duty. The COR shall NOT direct or redirect any Concessionaire action(s). This can only be done by the Contracting

Officer.

1.7.4. CONTRACTING OFFICER AUTHORITY. Only the contracting officer has authority to enter, administer, terminate or modify the terms and conditions herein. Any changes made by persons other than the Contracting Officer will be considered an Unauthorized Commitment and subject to Ratification Actions in accordance with AFMAN 64-119, Section 11.7.

1.7.5. CONTRACT MANAGER. The Concessionaire shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate(s) who shall act for the Concessionaire when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate(s) shall have full authority to act for the

Concessionaire on all contract matters related to daily operation of this contact. The contract manager or alternate shall be available during normal duty hours within 2 hours to meet on the installation with NAFI personnel designated by the contracting officer to discuss problem areas.

The Concessionaire shall ensure the contract manager or alternate can be contacted during other than normal duty hours. Telephone numbers shall be provided to the contracting officer at the pre-performance conference. The contract manager and alternate must be able to read, write, speak, and understand English.

1.7.6. CONCESSIONAIRE EMPLOYEES. The Concessionaire shall not employ persons on this contract if such employee is identified to the Concessionaire by the contracting officer or

NAFI as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population.

1.7.6.1. EMPLOYEES. The Concessionaire shall not employ any person if the employment of that person could create a conflict of interest to the NAFI. Concessionaire can employ any person who is an employee of the Department of the Air Force, either military or civilian, if such person receives approval in accordance with DOD Directive 5500-7.

1.7.6.2. The Concessionaire is cautioned that off-duty active military personnel hired to perform services under this contract may be subject to permanent change of station (PCS), change in duty hours, or short notice deployment. Military reservists and National Guard members may be subject to recall to active duty. The abrupt absence of these personnel could adversely affect the

Concessionaire’s ability to perform. Their absence at any time shall not constitute an excuse for nonperformance under this contract. Any off-duty active military must fill out an Off-Duty

Employment form and have it approved before performing any services under this contract.

1.7.6.3. Employees must be able to speak English with structural accuracy and vocabulary to effectively participate in contract performance related conversations. Employees dealing with customers must be able to effectively communicate menu items, process customer orders, and answers customer’s questions. Managers must be able understand and communicate complex process and operational discussion related to the performance of the services in contract.

1.7.6.4. Concessionaire personnel shall present a neat appearance and wear uniforms, provided by the Concessionaire to make the employees easily recognized as Concessionaire employees. The employees shall wear name badges provided by the Concessionaire. The cleanliness and sanitation standards for personnel and their clothing shall be those required by the Tri-Service

Food Code, and AFI 48-116 Food Safety Program. NAFI will approve uniforms to ensure they are compliant with AF regulations prior to Concessionaire purchase.

1.7.6.5. IDENTIFICATION. The Concessionaire shall provide the following list of data electronically on each employee who will be working under the contract. The Concessionaire shall include a list of workers and supervisors assigned to this project. For everyone the list shall include:

▪ Full Name

▪ Place of Birth

▪ Current Address

▪ Identification number (Photocopy of ID)

1.7.6.6. The Concessionaire shall utilize the existing customer comment program, Interactive

Customer Evaluation (ICE). The Contracting or COR will brief the Concessionaire on the customer comment program prior to the first performance day. All complaints will be handled within 24 hours whenever possible.

1.7.7 HOURS OF OPERATION.

Static days and hours of operation will minimally be:

Breakfast

Monday – Friday 0600 - 0930

Lunch

Monday – Friday 1030-1330

Additional Day Option

Dinner

Tuesday – Saturday 1700 - 2100/2200

Sunday Breakfast Options

0900 - 1300

Concessionaire shall minimally operate the concession from 0600 to 1330 hours Monday through Friday including British holidays for lunch. Concessionaire shall operate the concession from 1700 to 2100/2200 hours Tuesday through Sunday including British holidays for dinner.

Concessionaire shall operate the concession for Sunday Breakfast Options from 0900 to 1300 hours including British holidays for dinner. The Concessionaire is expected to operate the concession a minimum 50 weeks throughout the calendar year (two-week closure must be coordinated and approved in writing with the Contracting Officer and COR). The Concessionaire shall coordinate closure or reduction of business hours of the concession (for holidays, special circumstances, etc.) with the NAFI and provide the COR with a minimum of two month written notice. If business hours and days of operation need to be changed to meet the needs of the customers, the Concessionaire is required to submit a written request for changing operating hours to the NAFI COR and Contracting Officer for coordination. The Contracting Officer has final approval to change operating hours. No change may take place without written authorization from the Contracting Officer. Menu items shall be priced by the Concessionaire, reviewed by the NAFI and approved by the NAFI and Contracting Officer. The Concessionaire shall print menus with prices that are available to customers. The Concessionaire shall be responsible for the upkeep and maintenance of a menu board adjacent to the order area. The

Concessionaire shall submit any requests for proposed additions, deletions, or changes to the original menu and price list to the NAFI manager and Public Health for coordination. The

Contracting Officer’s written approval is required prior to change. If a change to either prices or hours of operation is granted, the concessionaire shall post the change in a conspicuous place for a minimum of 10 days PRIOR to implementing such change.

1.7.7.1 The Concessionaire is not required to provide services on holidays recognized by the

United States. Recognized holidays are:

New Year’s Day January 1

Martin Luther King’s Birthday 3rd Monday in Jan.

President’s Day 3rd Monday in Feb.

Memorial Day Last Monday in May

Juneteenth June 19

Independence Day July 4

Labor Day First Monday in September

Columbus Day 2nd Monday in October

Veterans Day November 11

Thanksgiving Day 4th Thursday in November

Christmas Day December 25

1.7.8. SECURITY REQUIREMENTS. Concessionaire personnel shall meet security standards and have a favorable police background check prior to working in the concession. This requirement applies to present and future employees performing work under this contract on US facilities or in US controlled areas. Failure to submit required information, obtain required documentation, or obtain necessary clearances shall result in the exclusion of employees from work sites or US controlled areas until appropriate clearance and documentation is obtained.

The Concessionaire shall employ responsible personnel qualified to perform according to this contract/statement of work. All employee costs, expenses and benefits must be undertaken at the expense of the Concessionaire. Employees base access submissions are required 30days before soft opening.

1.7.9 SAFETY REQUIREMENTS. Safety, health, and fire hazards may exist when working on this contract. The Concessionaire is required to provide all employees the appropriate personal protective equipment to safely execute tasks that pose these hazards.

1.7.9.1. SAFETY CONSIDERATIONS. Concessionaire personnel shall give due consideration to personal safety and the safety of other personnel while performing assigned duties.

1.7.9.2. PHYSICAL EXERTION. The Concessionaire is cautioned that some of the tasks identified will require moderate to severe physical exertion. It is the Concessionaire’s responsibility to ensure that employees assigned physically demanding tasks are physically fit and capable of performing the task required under this SOW.

1.7.9.3. SAFETY AND HEALTH TRAINING. The Concessionaire shall develop a safety training program to provide work safety, fire prevention, and health training to all

Concessionaire employees performing work under this contract. The Concessionaire shall maintain records of such training as part of the Quality Control Program.

1.7.9.3.1. The Concessionaire’s safety training program shall be of sufficient length and depth to ensure that employees are familiar with the following;

a. The hazards of the work tasks they perform

b. The hazards of the work areas to include physical dangers and hazardous substances

c. The personal protective clothing and equipment they will need how to use it and how to maintain it

d. The location and use of emergency and fire prevention equipment and fire reporting procedures

e. The emergency procedures that apply to their jobs, to include evacuation and emergency reporting

f. How to identify and report hazards

g. How to report work-related injuries and illnesses

1.7.9.3.2. The Concessionaire shall attend all necessary training sessions required by the USAF to ensure the safety of the facility and its patrons.

1.7.9.4. PERSONNEL PROTECTIVE EQUIPMENT (PPE). The Concessionaire shall supply any PPE required for use by Concessionaire employees in the performance of work under this contract and ensure employees wear the protective equipment required for the work being performed.

1.7.9.4.1. The Concessionaire is responsible for ensuring Concessionaire personnel are trained in the selection, use, inspection, and care of all Concessionaire owned safety equipment used in the performance of this contract. The Concessionaire shall maintain records of such training as part of the Quality Control Program Employee Training/Credential file.

1.7.9.4.2. The Concessionaire is responsible for ensuring all PPE owned by the Concessionaire is in good, safe, operating condition. The Concessionaire shall periodically inspect, maintain, and clean Concessionaire owned PPE, and ensure the PPE is properly stored to protect it against environmental conditions that might contaminate, or degrade its effectiveness.

1.7.9.5 VEHICLE SAFETY. Concessionaire personnel shall abide by all operational safety regulations and laws while operating a vehicle in the performance of this contract.

1.7.9.5.1. The use of seat belts is mandatory for all vehicle occupants while the vehicle is in operation on any NAFI installation. Concessionaire personnel shall abide by and enforce this requirement.

1.7.9.6 TOBACCO PRODUCTS. Smoking is not permitted in NAFI facilities; Concessionaires shall refrain from smoking in any area identified as a no-smoking area. Smoking is only authorized in approved designated tobacco use areas.

1.7.9.7 ALCOHOL. Concessionaire personnel shall not consume any alcoholic beverages prior to or while performing work under this contract.

1.7.9.8 HAZARD AND MISHAP REPORTING. The detection of unsafe or unhealthy working conditions and prompt abatement of hazards at the lowest possible working level are essential elements of the Air Force Occupational Safety and Health (AFOSH) program. The

NAFI safety, fire, and security investigators will investigate mishaps and accidents.

Concessionaire personnel shall cooperate fully with the investigators during any mishap investigation.

1.7.9.9 ENVIORNMENTAL AND HAZARDOUS MATERIALS HANDLING AND

STORAGE. If Concessionaire personnel spill or release any toxic or hazardous substance into the environment, the Concessionaire shall immediately contact the Base Fire Department, Contracting Officer, and Civil Engineering Base Environmental Office. All

Hazardous/Flammable materials will be stored IAW Base Safety and Fire Policies.

1.7.9.9.1 Any mishap requiring emergency medical, fire, or police services shall be reported using the emergency services number: 01638-52-7991

1.7.9.9.2 The Concessionaire shall promptly notify the Contracting Officer and COR of mishaps as soon as possible after the mishap occurs not to exceed 1 hour of the incident.

1.7.10 FLAMMABLE AND COMBUSTIBLE MATERIALS/LIQUIDS. The Concessionaire shall keep the use of flammable and combustible liquids to the bare minimum. When possible, the Concessionaire shall use non-flammable cleaning liquids and sprays.

1.7.11 Quantities of flammable liquids shall be kept in closed containers and stored in approved storage cabinets. The Concessionaire may use the NAFI owned, common use storage cabinet.

The NAFI will not be responsible for Concessionaire owned materials stored in the NAFI's storage cabinet.

1.7.12 All flammable wastes shall be placed in clearly marked metal containers with self-closing lids these will be provided by the NAFI. Disposal of unused solvents and degreasing compounds and other hazardous waste will be coordinate with auto hobby shop manager.

1.7.13 FIRE PROTECTION. The Concessionaire shall comply with fire protection and prevention regulations and fire defense plan prescribed for this facility. A copy of the regulation and plan is on file with the NAFI Manager. The Concessionaire shall not store highly flammable materials within Government buildings or concession premises. Prior to opening of the concession, the NAFI manager will brief the Concessionaire on fire protection and prevention regulations.

1.7.14. SANITATION AND SAFETY REQUIREMENTS. - All service personnel, facilities, machines, equipment, and apparatus used in the preparation, production, processing, handling, storage or delivery of food and drink products shall meet the sanitary standards prescribed by the

NAFI, and bacteriological requirements established by current directives. The NAFI manager will furnish copies of applicable directives to the concessionaire.

1.7.15 The Concessionaire’s personnel and facilities are subject to inspection by Medical and

Safety teams without advance notice (see Section 2 and QASP for further clarification).

1.7.16. PERFORMANCE OF SERVICES DURING CRISIS DECLARED BY THE

NATIONAL COMMAND AUTHORITY OR OVERSEAS COMBATANT

COMMANDER. This provision is not applicable since no services are required during the crisis or FPCON measures. Contracting Officer or Contract Administrator shall notify the

Concessionaire, by any means of communication, of a crisis or FPCON measures. There shall be no costs paid by the NAFI to the Concessionaire during a crisis or required FPCON measures except those costs incurred for work performed under this contract and SOW.

1.7.17. PHYSICAL SECURITY. The Concessionaire shall be responsible for safeguarding all

NAFI property provided for Concessionaire use. At the close of each duty day, the NAFI facilities, equipment and materials shall be secured. The Concessionaire shall be responsible for safeguarding all NAFI property, materials, food items and supplies provided for Concessionaire use. Concessionaire will be subject to an annual property inventory conducted by the NAFI.

Concessionaire will be held accountable for losses and responsible for replacement cost when excess loss occurs. Additionally, if equipment parts are replaced by the NAFI and quickly fail again because of misuse or improper handling, the Concessionaire is responsible for replacement amount, to include installation. Food Safety and Security is the sole responsibility of the

Concessionaire.

1.7.18. FOOD TEMPERATURES. Holding temperatures on freezers and refrigerators will be checked three times daily (opening, mid-shift, and closing) during normal business hours and twice, at a minimum, on condensed work schedules. At the end of each work period, all NAFI facilities, equipment, supplies, food items and materials shall be secured.

THE PARAGRAPHS ABOVE REPRESENT THE GOVERNMENT’S MINIMUM NEEDS.

UPON AWARD, THE CONCESSIONAIRE WILL BE ENCOURAGED TO PROVIDE

ADDITONAL OPTIONS TO ENHANCE CUSTOMER SATISFACTION OR EXPERIENCE.

THIS INCLUDES, BUT IS NOT LIMITED TO OPTIONS SUCH AS ALTERNATE

OPERATING HOURS, CHILDREN’S MENUS, ROTATING SPECILTY THEME NIGHTS,

ETC.

2. SERVICE DELIVERY SUMMARY. The following Services Delivery Summary (SDS) identifies the performance objectives and performance thresholds for critical tasks associated with providing support services for this requirement. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Item Performance

Objective

SOW

Para.

Performance

Threshold

Inspection

Method Frequency

Maintain Proper

Food

Temperatures

1.7.18.

No more than 1 discrepancy per week

Periodic

Inspection Daily

Approved Prime

Vendor

(Good/Items)

1.6 0 discrepancy per week

Periodic

Inspection Daily

Follow

Approved Menu

1.1.

1.3.2.

No more than 1 discrepancy per month

Periodic

Inspection, Customer

Complaints

Random

Cleanliness and

Sanitation

1.4.

1.4.1.

1.7.6.4.

1.7.14.

No more than 1 discrepancy per week

Periodic

Inspection Weekly

Comply with

Inventory control procedures

1.7.17

3.1.5

No more than 1 discrepancy per month

Periodic

Inspection Monthly

Customer

Satisfaction

1.1.

1.7.6.7.

No more than 3 discrepancies per month

Periodic

Inspection, Customer

Critiques

Random

7 Cash Control 1.3.3 No more than 2 discrepancies per month

Periodic

Inspection, Customer

Critiques

Random

SECTION 3 – NAFI-FURNISHED PROPERTY AND/OR SERVICES

3.1 The NAFI shall provide at no additional cost to the Concessionaire:

3.1.1 Space for the operation of this concession to include a dining area, kitchen area, wash/prep room, ware washing equipment and cooler/freezer unit. See attachment 3 for floor plan specifications.

3.1.2 Electricity, water, drainage, heat; IAW U.S. Air Force Initiatives and AFIs.

3.1.3 Trash collection; Trash will be placed within a centralized skip provided by NAFI.

3.1.4 Current dishonored check listing will be provided for check cashing use. The

Concessionaire is responsible for payment to NAFI for any dishonored check accepted by the

Concessionaire.

3.1.5 The NAFI will provide current installed kitchen equipment to operate the concession. The kitchen equipment will be in good working condition. The concessionaire shall be responsible for repair/maintenance of all NAFI equipment and furnishings signed over after initial inventory.

The Concessionaire will not be responsible for fair/normal wear and tear of these items but shall be responsible for their replacement if damaged due to negligence. Both the NAFI and

Concessionaire, prior to the first performance date, will take a physical inventory of all government furnished equipment. Additionally, periodic equipment inventories may be taken by the NAFI when required as part of a requirement for compliance with an Air Force Regulation.

The Concessionaire shall be present during this inventory. The Concessionaire shall be responsible to maintain furnishings, fixtures, furniture, wall coverings, window treatments and decorations in good repair. Not cause or allow any damage or loss to the property or contents, fair wear and tear excepted, and use the Property and Contents in a proper an appropriate manner. The Concessionaire is liable to change, replace or renew at his/her own cost all light bulbs, fuses, plugs, batteries, and dishwasher chemicals. Maintenance of Concessionaire furnished equipment will always be in good working condition. The patio is considered a common area and can be utilized for service during optimal weather or if a conflict does not exist with any special functions.

3.1.6 Concessionaire shall provide all equipment required for operation of this concession beyond that provided by the NAFI (must be compatible with existing electric load capability of the NAFI). The Concessionaire shall conduct a site survey to determine any additional equipment required for operation of the dining operation in addition to equipment provided by the NAFI. Additional equipment is the responsibility of the Concessionaire. The Concessionaire must notify the NAFI of any additional equipment the Concessionaire wants to install to ensure adequate facilities are available and coordinated with the appropriate agencies.

3.1.7 The Concessionaire must maintain all dining room furnishings, kitchen equipment and facilities. Damages incurred to government furnished furniture, fixtures, facilities and equipment

(GFFF&E) other than normal wear and tear will be restored and/or replaced by the

Concessionaire. A full inventory of GFFF&E will be taken prior to Concessionaire occupancy with quantities and condition of all items and signed by both parties. Any interior change shall be coordinated with, and approved by, the NAFI manager or authorized representative prior to implementing such change. No changes will take place unless approved by the NAFI manager or representative. Promptly replace all cracked or broken glass with the same quality glass, where the crack or breakage is caused as a result of any action or misuse or negligence of the

Concessionaire, third party, or visitors. Keep the Contents of the Property, including all electrical gas and other appliances equipment and apparatus in good repair and condition, fair wear and tear excepted. Do not cause an overload of the electrical circuits by the inappropriate use of multi-socket electrical adaptors or extension cables when connecting appliances to the mains electric system. Concessionaire must comply with local and Air Force safety regulations.

Always prevent obstructions. Take all reasonable precautions not to cause blockage to the drains and pipes in or about the property. In the event that a blockage is caused as a result of misuse or negligence of the Concessionaire, the Concessionaire shall pay or be liable to pay the reasonable costs associated with the clearance of the obstruction. Prevent infestation by not keeping any refuse or rubbish in the Property and regularly dispose of same in a suitable receptacle to maintain acceptable levels of hygiene and prevent outbreaks of any infestations of pests or disease. Should there be an infestation within the property the Concessionaire is responsible for notifying the COR immediately within one (1) business day. Not to smoke or allow any other person to smoke any cigarettes (including electronic cigarettes), cigars, pipes, or other form of tobacco or other substance within the property.

3.1.8 The Concessionaire must supply secure dry storage equipment (i.e. locks, shelves, and cage) for dry goods and supplies area provided.

3.1.9 Commercial Telephones. The Concessionaire shall be responsible for any costs associated with the installation and operation of commercial telephones.

3.1.10 Fixtures, inventory, and other installed equipment identified in the contract as

“Concessionaire owned” shall remain the property of the Concessionaire.

3.1.11 END OF CONTRACT. At the expiration or sooner termination of this contract the following is required:

3.1.11.1 Deliver to the NAFI possession of the Property and the Contents in a sound and clean condition as at the beginning of the Term (reasonable wear and tear excepted) and in the rooms or places as they are listed in the inventory.

3.1.11.2 Make good and/or pay for the repair of or replacement of any of the Contents that are broken, lost or damaged during the Term; Cleaned to a professional standard of the Property and all the Contents including all GFE.

LEGAL REVIEW

This contract with/for ___NAF Food Service Concessionaire SOW Breakland Pines Restaurant ___ has been reviewed and determined to be legally sufficient.

For the Attorney

Printed Name _________________________________ Office Symbol _____________

Attorneys Signature) (Date)

Must be attached to the contract file

Printed Name:
Office Symbol:
Date:

File details come from the government source that posted it. Updated .