Attachment 1 - MBTA Ops Training.pdf
PDF 299 KB Posted
- Attached to
- RFP 112-24 Training Manuals
- Solicitation number
- BD-24-1206-MBTA-MBTA-102607
- Issued by
- Suffolk County, Massachusetts
About this file
This document is a process flow for the MBTA Operations Training Instructional Program Design Process. It outlines the key actions taken during the analysis, design, development, implementation, and evaluation stages of the training development process. The process includes steps such as conducting a training needs assessment, developing a learning solution proposal, creating a project plan, gathering task/topic analysis and key skills/knowledge assessments, designing curriculum maps and training materials, launching a train-the-trainer session, holding a pilot session, and obtaining sign-off for project completion.
The related state and local contract opportunity is an RFP issued by an unspecified agency to develop and/or update formal training programs, including curricula, modules, instructor manuals, student guides, student workbooks, and assessments, for the agency's light rail, heavy rail, Operations Control Center, Bus Operations, Engineering & Maintenance, and Right-of-Way/Roadway Worker Protection Safety Training programs. The RFP is located in the state of Massachusetts.
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Other files
| File | Type | Posted |
|---|---|---|
| Attachment 3 - Operations Training Curriculum Vendor Methodology.pptx | PPTX presentation | |
| Attachment 4 - Insurance.docx | DOCX document | |
| RFP 112-24 Training Manuals~1.docx | DOCX document | |
| Attachment 2 - Training Blueprint Sample.xlsx | XLSX spreadsheet |
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Text version
MBTA Operations Training Instructional
Program Design Process Flow for New Projects
EVALUATEIMPLEMENTDEVELOPMENTDESIGNANALYSIS
� Discuss full process of training development with project requestor
� Scope out the request (1)
� Develop a learning solution (if applicable)(2)
� Gain agreement on training approach from stakeholders and sponsors
� Plan project development time and milestones (3)
� Sponsor Signoff (1-4)
� Confirm SME commitment and responsibilities (4)
� Gather Task/Topic Analysis, DIF and KSAs (5,6)
� Communicate the plan (7,8)
Key Actions Taken
1. Training Needs Assessment
2. Learning Solution Proposal (LSP)/Charter
3. Project Plan
4. RACI Chart
5. Task/Topic Analysis (TA/KSA)
6. Blueprint
7. Core Team Kick Off Presentation (Call)
8. Core Team 1st Meeting Presentation and Agenda
Templates Used
ANALYSIS
1. Curriculum Map
2. Blueprint
3. Content Worksheet
4. Style Guide (as reference)
5. Activity Worksheet
Templates Used
� Diagram curriculum map (1)
� Define objectives, learning cycles and activities (2)
� Write content for reuse, including assessments (3,4)
� Design activities (4,5)
� Ensure buy-in from stakeholders, sponsor and SMEs
� Communicate to LMS team and Obtain LMS (if applicable)
Key Actions Taken
DESIGN
1. Instructor Guide
2. Learner Workbook
3. Handout
4. Media (CBT, Presentation, Performance Support, Video)
5. Knowledge Assessment
6. On the Job Training
7. Survey
8. Administrator Guide
9. Pre/Post Expectations (Leaders & Learners)
Templates Used
� Input content, assessments and activities into approved templates
� Test functionality and output(s)
� Develop and obtain edits/approvals for Alpha (draft) version
� Make revisions for Beta (final) version
� Publish assemblies to Shared files
� Communicate next steps
DEVELOPMENT
1. Train-the-Trainer Email
2. Train-the-Trainer Agenda
3. Pilot
Templates Used
� Launch Train-the-trainer session (1, 2,)
� Hold pilot with Delivery Team (3,4)
IMPLEMENT
1. Debrief Agenda
2. Lessons Learned
3. Project Sign-off
4. Project Completion Email
5. Performance Metrics
6. Maintenance & Sustainment Plan
Templates Used
� Host debrief session (1)
� Take notes and communicate lessons learned (2)
� Finalize and publish materials
� Obtain sign-off for project completion (3)
� Communicate project completion and thank you (4)
EVALUATE
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