Attachment 1- HQC00826CE011 Fort Buchanan Performance Work Statement.pdf

1 Fort Buchanan Commissary

FORT BUCHANAN COMMISSARY

PERFORMANCE WORK STATEMENT:

• CUSTODIAL OPERATIONS

EFFECTIVE DATE: July 1, 2026

2 Fort Buchanan Commissary

Table of Contents

SECTION 1: GENERAL -------------------------------------------------------------------------------------------- 5

1.1 SCOPE OF WORK ---------------------------------------------------------------------------------------------------------------------------- 5

1.1.1. Contractor Responsibilities --------------------------------------------------------------------------------------------- 5

1.1.2. Contractor/Government Relations ----------------------------------------------------------------------------------- 5

1.2. COMMISSARY AND CONTRACTOR OPERATING HOURS ------------------------------------------------------------------------- 5

1.2.2. Days Closed ----------------------------------------------------------------------------------------------------------------- 5

1.2.3. Notification of Closure --------------------------------------------------------------------------------------------------- 6

1.2.4. Closing for Inclement Weather or Emergency Conditions ----------------------------------------------------- 6

1.2.5. Emergencies and Disasters --------------------------------------------------------------------------------------------- 6

1.2.6. Changes in Operating Hours -------------------------------------------------------------------------------------------- 6

1.3. PERSONNEL ----------------------------------------------------------------------------------------------------------------------------------- 6

1.3.1. General ----------------------------------------------------------------------------------------------------------------------- 6

1.3.2. Project Manager (PM) ---------------------------------------------------------------------------------------------------- 6

1.3.3. Dress Requirements ------------------------------------------------------------------------------------------------------ 7

1.3.4. Consumption or Use of Government Property -------------------------------------------------------------------- 7

1.3.5. Personal Articles ----------------------------------------------------------------------------------------------------------- 7

1.3.6. Eating and Drinking ------------------------------------------------------------------------------------------------------- 7

1.3.7. Use of Tobacco ------------------------------------------------------------------------------------------------------------- 7

1.3.8. Loitering ---------------------------------------------------------------------------------------------------------------------- 7

1.3.9. Samples, Gratuities, and Promotional Activity -------------------------------------------------------------------- 7

1.3.10. Use of Alcoholic Beverages/Drugs ------------------------------------------------------------------------------------ 7

1.3.11. Removal of Employees for Cause ------------------------------------------------------------------------------------- 7

1.3.12. Criminal Investigations --------------------------------------------------------------------------------------------------- 7

1.3.13. Installation Access --------------------------------------------------------------------------------------------------------- 7

1.3.14. Bomb Threats --------------------------------------------------------------------------------------------------------------- 8

1.3.15. Safety ------------------------------------------------------------------------------------------------------------------------- 8

1.3.16. Accident Reporting -------------------------------------------------------------------------------------------------------- 8

1.3.17. Parking ----------------------------------------------------------------------------------------------------------------------- 8

1.3.18. Shopping Privileges ------------------------------------------------------------------------------------------------------- 8

1.4. QUALITY CONTROL/QUALITY ASSURANCE ------------------------------------------------------------------------------------------ 8

1.4.1. Quality Control ------------------------------------------------------------------------------------------------------------- 9

1.4.2. Quality Assurance --------------------------------------------------------------------------------------------------------- 9

1.4.3. Performance Evaluation Meetings. ----------------------------------------------------------------------------------- 9

1.5. PHYSICAL SECURITY ------------------------------------------------------------------------------------------------------- 9

1.6. PERFORMANCE CONTINGENCY PLAN. ------------------------------------------------------------------------------- 9

1.7. CUSTODIAL WORK SCHEDULE ------------------------------------------------------------------------------------------ 9

1.8. CONSERVATION OF UTILITIES ------------------------------------------------------------------------------------------ 9

1.9. GOVERNMENT PERFORMANCE OF WORK -------------------------------------------------------------------------- 9

1.10. GOVERNMENT OBSERVATIONS ---------------------------------------------------------------------------------------- 9

SECTION 2: GOVERNMENT-FURNISHED FACILITIES, SERVICES, EQUIPMENT, AND SUPPLIES ----- 10

2.1. GENERAL ------------------------------------------------------------------------------------------------------------------------------------- 10

2.2. FACILITIES ----------------------------------------------------------------------------------------------------------------------------------- 10

3 Fort Buchanan Commissary

2.2.1. Commissary Facilities --------------------------------------------------------------------------------------------------- 10

2.3. GOVERNMENT-FURNISHED EQUIPMENT AND SUPPLIES ---------------------------------------------------------------------- 10

2.3.1. Reserved ------------------------------------------------------------------------------------------------------------------- 10

2.3.2. Trash Receptacles and Covers --------------------------------------------------------------------------------------- 10

2.3.3. Reserved ------------------------------------------------------------------------------------------------------------------- 10

2.3.4. Reserved ------------------------------------------------------------------------------------------------------------------- 11

2.3.5. Reserved ------------------------------------------------------------------------------------------------------------------- 11

2.3.6. Identification Badges. -------------------------------------------------------------------------------------------------- 11

EXHIBIT 2-1 GOVERNMENT-FURNISHED PROPERTY, EQUIPMENT, AND SERVICES ------------------------------------------ 12

EXHIBIT 2-2 RESERVED ------------------------------------------------------------------------------------------------------------------------ 12

SECTION 3: CONTRACTOR-FURNISHED EQUIPMENT AND SUPPLIES ----------------------------------- 13

3.1. GENERAL ------------------------------------------------------------------------------------------------------------------------------------- 13

3.2. EQUIPMENT -------------------------------------------------------------------------------------------------------------------------------- 13

3.2.1. Compliance with Equipment Standards --------------------------------------------------------------------------- 13

3.2.2. Loss or Damage to Contractor Property --------------------------------------------------------------------------- 13

3.3. OPERATING SUPPLIES -------------------------------------------------------------------------------------------------- 13

3.3.1. Compliance with Standards------------------------------------------------------------------------------------------- 13

EXHIBIT 3-1 Propane (LPG) Fueled Equipment Requirements --------------------------------------------------------------------- 14

SECTION 4: SPECIFIC TASKS ------------------------------------------------------------------------------------ 15

4.1. GENERAL ------------------------------------------------------------------------------------------------------------------------------------- 15

4.2. CONTROLS AND RESTRICTIONS -------------------------------------------------------------------------------------- 15

4.2.1. Disposition of Damaged Items --------------------------------------------------------------------------------------- 15

4.2.2. Damage Caused by Contractor -------------------------------------------------------------------------------------- 15

4.2.3. Equipment Restrictions ------------------------------------------------------------------------------------------------ 15

4.3. RESERVED ----------------------------------------------------------------------------------------------------------------------------------- 15

4.4. RESERVED ----------------------------------------------------------------------------------------------------------------------------------- 15

4.5. RESERVED ----------------------------------------------------------------------------------------------------------------------------------- 15

4.6. CUSTODIAL ---------------------------------------------------------------------------------------------------------------------------------- 15

4.6.1. Exclusions ------------------------------------------------------------------------------------------------------------------ 15

4.6.2. Custodial Tasks ----------------------------------------------------------------------------------------------------------- 16

4.6.3. Hazardous Chemicals or Materials---------------------------------------------------------------------------------- 16

4.7 CUSTODIAL SERVICES AND QUALITY STANDARDS ------------------------------------------------------------------------------- 17

4.7.1. GENERAL. ------------------------------------------------------------------------------------------------------------------ 17

4.7.2. FLOOR MAINTENANCE ------------------------------------------------------------------------------------------------- 17

4.7.3. Underneath Cleaning --------------------------------------------------------------------------------------------------- 18

4.7.4. Cleaning -------------------------------------------------------------------------------------------------------------------- 19

4.7.5. Sanitize. -------------------------------------------------------------------------------------------------------------------- 19

4 Fort Buchanan Commissary

4.7.6. RESERVED ------------------------------------------------------------------------------------------------------------------ 19

4.7.7. RESERVED ------------------------------------------------------------------------------------------------------------------ 19

4.7.8. Ash And Trash Removal And Cleaning. ---------------------------------------------------------------------------- 19

4.7.9. RESERVED ------------------------------------------------------------------------------------------------------------------ 19

4.7.10. RESERVED ------------------------------------------------------------------------------------------------------------------ 19

4.7.11. Glass and Window Cleaning. ----------------------------------------------------------------------------------------- 19

4.7.12. RESERVED ------------------------------------------------------------------------------------------------------------------ 20

4.7.13. RESERVED ------------------------------------------------------------------------------------------------------------------ 20

4.7.14. RESERVED ------------------------------------------------------------------------------------------------------------------ 20

4.7.15. RESERVED ------------------------------------------------------------------------------------------------------------------ 20

4.7.16. RESERVED ------------------------------------------------------------------------------------------------------------------ 20

4.7.17. RESERVED ------------------------------------------------------------------------------------------------------------------ 20

EXHIBIT 4-2 NIGHT CUSTODIAL ESTIMATED CLEANING FREQUENCIES AND QUALITY STANDARDS, PRS (6) -------- 21

EXHIBIT 4-3-1 NIGHT CUSTODIAL ESTIMATED CLEANING FREQUENCIES AND QUALITY STANDARDS PRS (7) ------ 22

EXHIBIT 4-5 FACILITY LAYOUT --------------------------------------------------------------------------------------------------------------- 23

EXHIBIT 4-5-1 ROOM NUMBER LEGEND ------------------------------------------------------------------------------------------------- 24

EXHIBIT 4-6 ALUMINUM GRATING FLOORING ----------------------------------------------------------------------------------------- 25

EXHIBIT 4-7 EPOXY TERRAZZO FLOORING ----------------------------------------------------------------------------------------------- 26

SECTION 5: REFERENCE DOCUMENTS ----------------------------------------------------------------------- 28

5.1. Reference documents and forms available from the Government ---------------------------------------- 28

5.2. Reference documents to be obtained by the contractor ----------------------------------------------------- 28

TECHNICAL EXHIBIT 1 PERFORMANCE REQUIREMENTS SUMMARY ------------------------------------------------------------- 29

ATTACHMENT 1 PERFORMANCE REQUIREMENTS SUMMARIES ---------------------------------------- 32

TECHNICAL EXHIBIT 2 CONTRACT DELIVERABLES ------------------------------------------------------------------------------------- 33

GLOSSARY --------------------------------------------------------------------------------------------------------- 34

5 Fort Buchanan Commissary

SECTION 1: GENERAL

1.1 SCOPE OF WORK

1.1.1. Contractor Responsibilities. The Contractor shall furnish all personnel, supervision, supplies, equipment, tools, materials and other items and services as necessary to perform custodial tasks in accordance with (IAW) this contract at the Fort Buchanan Commissary located at 689 N Terminal Rd, Fort Buchanan, PR 00934- 4576, nearest city Guaynabo, except those identified in Section C-2, Government-Furnished Facilities, Services, Equipment, and Supplies.

1.1.2. Contractor/Government Relations. Commissaries sell food and non-food items to authorized patrons in facilities and under operating conditions that are very similar to commercial supermarkets. Each commissary has an onsite supervisor—a Store Director—who is responsible for overall commissary operations. When the term Store Director is used elsewhere in this contract, it means the Store Director personally or any commissary personnel designated by a Store Director to act as an authorized representative of the Government. The Government will employ Contracting Officer Representatives (COR) to surveil and document Contractor performance. The Government Contracting Officer is responsible for overall administration/oversight of this contract. The Contracting Officer is solely authorized to change contract terms, to terminate the contract for default, and to make determinations that relate to contract terms and conditions, and contractor performance. To facilitate compliance with the provisions of this contract, and coordination of commissary and contracted operations, the Contractor’s Project Manager (PM) and the Store Director should regularly and routinely discuss matters relating to contract performance. As necessary, the Contracting Officer may participate in these discussions. When the term PM is used elsewhere in this contract, it includes the PM and any alternate PM whom the Contractor may employ. Where the term Contractor employee is used elsewhere in this contract, it means any member of the Contractor’s work force including the PM.

1.2. COMMISSARY AND CONTRACTOR OPERATING HOURS

1.2.1. Store Operational Hours/Contractor Working Schedule. During the hours indicated below, the Contractor shall have personnel available to perform the work described in SECTION C-4. The Contractor shall perform all of the work described in SECTION C-4 for night custodial operations during the “windows of opportunity” indicated as follows.

Store Operational Hours/Contractor Schedule DAY Commissary Hours Night Custodial

Start End Start End Sun 9:00 am 6:00 pm 9:00 pm 3:30 am Mon 8:00 am 7:00 pm 10:00 pm 4:30 am Tue 8:00 am 7:00 pm 10:00 pm 4:30 am Wed 8:00 am 7:00 pm 10:00 pm 4:30 am Thu 8:00 am 7:00 pm 10:00 pm 4:30 am Fri 8:00 am 7:00 pm 10:00 pm 4:30 am Sat 8:00 am 7:00 pm 10:00 pm 4:30 am

1.2.2. Days Closed. The commissary will be closed on the following days:

New Year's Day Thanksgiving Day Christmas Day

6 Fort Buchanan Commissary

1.2.3. Notification of Closure. The Contractor shall comply with the Government’s instructions concerning which days the commissary will be closed. The Store Director will notify the Contractor at least two calendar weeks prior to any scheduled closure of the commissary, including those listed in 1.2.2., or of any change to the list of closures shown in 1.2.2.

1.2.4. Closing for Inclement Weather or Emergency Conditions. In the event that inclement weather or other emergency conditions force commissary closure during normal operating hours, the Store Director will notify the PM. The Contractor shall provide service as long as the commissary remains open. When a closure or delayed reporting time occurs before or after normal business hours, the Store Director will notify the PM via call or text.

1.2.5. Emergencies and Disasters. In the event of fire, flood, hurricane, tornado, other acts of God, power outage, or similar emergency or disaster, only the Contracting Officer, Store Director, commissary manager on duty, or COR may contact the Contractor and request Contractor support. If the Contractor agrees to perform work in response to any such request, the Contractor shall submit documentation of work performed to the Contracting Officer. The Contracting Officer will make disposition of any such matter IAW FAR 52.243-1 Alternate 1, Changes-Fixed Price.

1.2.6. Changes in Operating Hours. The Government may change the commissary operating schedule to accommodate patron requirements. These changes may dictate corresponding changes to the Contractor's work schedule. The Contracting Officer will give the Contractor a minimum of two calendar weeks’ notice prior to implementation of any change to the commissary operating schedule.

1.3. PERSONNEL

1.3.1. General

1.3.1.1. Employment of DeCA/Government Personnel. DeCA management personnel, CORs, and family members of personnel in these positions are prohibited from working under this contract. All other DeCA personnel, or their family members, who may wish to work under this contract, are prohibited from doing so until having obtained approval in writing from DeCA General Counsel. In the event of a strike by Contractor employees, the Contractor is prohibited from employing any federal civilian employee or active duty military member.

1.3.1.2. Training. The Contractor shall provide training to personnel who operate Government-furnished vehicles or material handling equipment (MHE). The Contractor shall ensure that his/her personnel, who operate power industrial trucks, are trained, qualified, and certified IAW Occupational Safety and Health Administration (OSHA) requirements. The Contractor shall maintain a record of this training and provide a roster of trained personnel to the Store Director. The Government will provide orientation training on new equipment furnished by the Government.

1.3.2. Project Manager (PM)

1.3.2.1. The Contractor shall provide an onsite PM or alternate who shall be present and act with full authority for the Contractor on all contract matters relating to the daily operation of this contract and be responsible for the overall management and coordination of work. The PM and alternate may be working supervisors. These individuals shall be designated in writing (listing names, addresses, and home telephone numbers) to the Contracting Officer and Store Director prior to the contract start date and as changes occur, and shall be the central points of contact for this contract with the Government.

1.3.2.2. The PM or alternate shall be in the commissary during all when Contractor-provided services are being performed, and shall be available during a mutually agreed upon time to meet on the installation with Government personnel when required to discuss problem areas.

1.3.2.3. The PM and alternate shall be able to read, write, speak, and understand English. Contractor personnel who come in contact with commissary patrons shall be able to communicate in English with the commissary patrons.

7 Fort Buchanan Commissary

1.3.3. Dress Requirements. Contractor personnel shall comply with any applicable dress codes. Contractor employees shall wear a Government-furnished identification badge, which shall be visible at all times while performing work under this contract. The Contractor shall perform a hazard assessment (as required by OSHA - 29 CFR 1910.132) of Contractor operations to identify hazards, if any, which necessitate the use of personal protective equipment (PPE). The Contractor shall select the appropriate PPE, train Contractor employees on PPE requirements, and shall ensure Contractor personnel wear the PPE while exposed to the identified hazard(s).

1.3.4. Consumption or Use of Government Property. The Contractor shall not permit Contractor personnel to consume or use Government-owned resale items or any Government-owned equipment or supplies that are not specifically provided for Contractor use under this contract.

1.3.5. Personal Articles. Contractor employees shall not take any package, purse, lunch sack, box, or other personal articles into commissary areas, except authorized break rooms and locker rooms. The Government will provide the Contractor a designated area, which can be secured, to store Contractor employee articles and the Contractor shall be responsible for the security of the area. Any facilities provided for the storage of Contractor employee personal articles remain Government property and are subject to Government inspection.

1.3.6. Eating and Drinking. The Contractor shall not permit Contractor personnel to eat or drink except in designated break room areas. Contractor employees shall clean up after themselves in break rooms and other areas shared with Government personnel.

1.3.7. Use of Tobacco (to include chewing tobacco and snuff). Contractor employees shall use tobacco products only in areas designated by the Store Director based on DOD policies/directives/guidelines.

1.3.8. Loitering. Off-duty Contractor employees shall not loiter in any working or patron area. Contractor employees shall arrive no earlier than 30 minutes prior to their shift and depart commissary facilities, to include parking areas, within 30 minutes after completing work. The PM may remain to ensure all work has been completed in compliance with this contract.

1.3.9. Samples, Gratuities, and Promotional Activity. Neither the Contractor nor Contractor employees shall accept samples or gratuities in connection with the operation of the commissary. Neither Contractor employees nor members of their immediate families shall participate in drawings for prizes or gifts offered by sales representatives.

1.3.10. Use of Alcoholic Beverages/Drugs. The Contractor shall not permit Contractor employees to work under the influence of alcoholic beverages, illegal drugs, or illegal controlled substances. Contractor personnel are prohibited from using alcoholic beverages, illegal drugs, or illegal controlled substances while on duty.

1.3.11. Removal of Employees for Cause. The Contracting Officer will require, in writing, that the Contractor immediately bar any Contractor employee from performing further work under this contract for any of the following actions: Willful destruction or mishandling of Government, patron, or vendor property; loitering; use of tobacco products (to include cigarettes, chewing tobacco and snuff) in other than designated areas; unauthorized eating, grazing, or theft; acceptance of samples and gratuities; use of alcoholic beverages, illegal drugs or illegal use of controlled substances; execution of work in other than a skillful manner; displaying disruptive/unacceptable behavior (e.g., abusive, demeaning, foul or threatening language and fighting); and willful violations of safety standards by Contractor personnel. Removal of any employees for such cause shall not constitute a valid basis for nonperformance of contract services or a claim for additional compensation.

1.3.12. Criminal Investigations. The Contractor shall provide all available information to assist law enforcement authorities in any investigations.

1.3.13. Installation Access. The Contractor shall be responsible for obtaining installation access as required for all Contractor employees authorized to work at the site. Any Government-furnished identification shall be returned to the Government when the Contractor employee no longer works for the Contractor at this installation.

8 Fort Buchanan Commissary

1.3.13.1. Denial of Installation Access. Contractor employees may be denied access to the military installation by the installation law enforcement officials if it is determined that such entry may be contrary to good order, discipline or the security of the installation. The installation may bar Contractor employees from entering the military installation under the provisions of Title 18, United States Code Section 1382. Denial of installation access for reasons identified in this paragraph does not constitute an excusable performance delay.

1.3.13.2. Motor Vehicle Registration. Prior to commencing work Contractor employees shall register their vehicles in accordance with (IAW) the installation motor vehicle registration regulations.

1.3.14. Bomb Threats. The Government will post a copy of DeCA Bomb Threat Data Card, DeCAF 30-98, in a prominent position at each active telephone. The Contractor shall instruct Contractor personnel to use this form and immediately contact installation law enforcement authorities. If Contractor personnel receive a bomb threat for the commissary, the Contractor shall immediately call the installation law enforcement authorities, advise the Store Director or a department manager, and evacuate Contractor personnel from the threatened building(s) IAW the Emergency Evacuation Plan posted in commissary facilities.

1.3.15. Safety. The Contractor shall comply with all applicable OSHA, DoD, DeCA and installation safety regulations. The Contractor shall take or cause to be taken such additional measures as the Contracting Officer may determine to be reasonably necessary for the purpose of safety. The Contractor shall familiarize employees with the Emergency Evacuation Plan posted in the commissary, operation of safety equipment, and locations of emergency exits. In the event of an emergency, Contractor personnel performing work during times that entrance/exit doors are locked shall exit through "emergency" or "panic doors" as depicted in the Emergency Evacuation Plan. Contractor personnel performing work during times that entrance/exit doors are unlocked, shall leave the facility through the nearest available exit or emergency exit.

1.3.16. Accident Reporting. The Contractor shall report all accidents immediately to the COR or on duty Government manager. The Contractor shall maintain an accurate record of, and will report to the Store Director on DeCA Form 30-301, all accidents resulting in death, traumatic injury, or occupational illness, as a result of work performed under this contract. For damage to any Government property, the contractor shall maintain an accurate record of, and report said damage to the Store Director on DeCA Form 30-111. Regardless of whether accident reporting is relative to DeCA Form 30-301 or DeCA Form 30-111, required notification shall be as soon as practicable, but in no case later than the next business day following the accident.

1.3.17. Parking. The Contractor employees shall park only in areas designated by the Store Director.

1.3.18. Shopping Privileges. Contractor employees who are authorized to make purchases in commissaries shall show appropriate identification before purchasing commissary items and shall immediately remove the item(s) purchased from the commissary through the main exit door.

1.3.18.1. Contractor employees with commissary privileges shall shop in the commissary only when they are off duty. As an exception, the employees with commissary privileges may purchase items for consumption during their lunch breaks. Items purchased during a lunch break shall be consumed in an authorized area.

1.3.18.2. The sales receipt shall be retained with the merchandise until the item is consumed or removed from the premises.

1.3.18.3. Contractor personnel with commissary privileges shall not purchase merchandise for consumption by other personnel or organizations not authorized to shop in the commissary.

1.4. QUALITY CONTROL/QUALITY ASSURANCE

9 Fort Buchanan Commissary

1.4.1. Quality Control. The Contractor shall establish and submit a quality control plan to the Contracting Officer no later than two weeks after contract award. The Contractor shall provide an updated copy of the quality control plan to the Contracting Officer as changes occur.

1.4.2. Quality Assurance. The Government will monitor the Contractor's performance under this contract using Contracting Officer Representatives (COR) inspections. CORs will inspect for compliance with contract terms.

Joint inspections (COR and PM) are encouraged. All surveillance observations will be recorded. Those that indicate defective performance shall be initialed by the PM. If the PM non-concurs with the COR's surveillance/observations indicating defective performance, the PM shall submit a written response to the Contracting Officer or designated representative within two calendar days.

1.4.3. Performance Evaluation Meetings. The Contractor's PM shall meet with the Contracting Officer or Store Director weekly during the first month of the contract. Thereafter, they shall meet as deemed necessary by either party. When a meeting is held, the Store Director shall prepare a memorandum for record of the discussions and send to the Contracting Officer and PM.

1.5. PHYSICAL SECURITY. The Contractor shall be responsible for safeguarding all government property while in the Contractor's possession. A Government representative will designate entrances and exits for Contractor personnel to use in the commissary. At the close of each work period, the Contractor shall secure all Government facilities, equipment, and materials provided for Contractor use.

1.6. PERFORMANCE CONTINGENCY PLAN. The Contractor shall provide to the Contracting Officer a Performance Contingency Plan. The Contracting Officer will advise the Contractor of the required date for submission. At a minimum this plan shall indicate:

1.6.1. How the Contractor shall notify the Store Director of a possible disruption of contract performance.

1.6.2. How the Contractor shall perform all work under this contract with minimum disruption of services to commissary patrons.

1.6.3. How the Contractor shall use supervisory and other personnel presently employed by the Contractor to minimize the impact of the possible disruption of contract performance.

1.6.4. Other sources of reliable personnel in case of a possible disruption of contract performance.

1.7. CUSTODIAL WORK SCHEDULE. The Contractor shall provide a schedule of planned performance of custodial work to the Store Director. The schedule shall include the day, week, or month the Contractor shall perform each required task. The Store Director will advise the Contractor of the required date for submission. The Contractor shall notify the Store Director, in writing, of proposed changes to the schedule at least 10 calendar days prior to the effective date of such changes.

1.8. CONSERVATION OF UTILITIES. The Contractor shall instruct employees in utilities conservation practices and shall operate under conditions that preclude the waste of utilities.

1.9. GOVERNMENT PERFORMANCE OF WORK. The Government reserves the right to perform any work covered by this contract when required to provide patron support. Such actions do not constitute a breach of contract by the Government. The Contractor will not be paid for services performed by the Government.

1.10. GOVERNMENT OBSERVATIONS. In addition to Contracting Officers and CORs, other Government personnel may from time to time observe Contractor performance/operations. In the event observations impede contractor performance, the contracting officer shall be notified as soon as possible.

10 Fort Buchanan Commissary

SECTION 2: GOVERNMENT-FURNISHED FACILITIES, SERVICES,

EQUIPMENT, AND SUPPLIES

2.1. GENERAL. The Government will provide access to facilities, services, equipment, and supplies as follows:

2.2. FACILITIES

2.2.1. Commissary Facilities. The Government will furnish and/or make available the commissary facilities identified in 1.1.1. for performance of work under this contract. These facilities have been inspected for compliance with OSHA. No hazards have been identified for which workarounds have been established. The Government will correct (if necessary) hazardous conditions in accordance with Government developed and approved plans of abatement taking into account safety and health priorities. A higher priority for correction will not be assigned to the facilities provided hereunder merely because of this contracting initiative. The fact that no such conditions have been identified does not warrant or guarantee that no possible hazard exists, or that workaround procedures will not be necessary or that the facilities as furnished will be adequate to meet the responsibilities of the Contractor. The Contractor is responsible for ensuring Contractor employees comply with the requirements of OSHA. The Government will assume no liability or responsibility for the Contractor's compliance or noncompliance with such responsibilities with the exception of the aforementioned responsibility to make corrections IAW approved plans of abatement. The Government will furnish the following facility-related services:

2.2.1.1. Building Maintenance. The Contractor shall notify the Government in writing when repairs or maintenance to commissary facilities, including installed equipment such as shelving, display fixtures, and balers/compactors, are required. The Contractor shall not alter commissary facilities without specific prior written approval from the Contracting Officer. At the end of the contract performance, the facilities used in the performance of the required services shall be in the same condition as when Contractor performance began, fair wear and tear and approved modifications excepted.

2.2.1.2. Utilities. The Government will provide the utilities necessary to perform all operations required by this contract.

2.2.1.3. Insect, Pest, and Rodent Control. The Contractor shall notify the Government when insect, pest, or rodent activity is discovered.

2.2.1.4. Bulk Refuse Pickup/Disposal. The Government will provide bulk refuse disposal.

2.2.1.5. Telephone. The Government will provide access to local telephone service (installation and surrounding community). The local service is limited to use for official business only (Government business and emergencies).

Subject to availability and installation approval, the Contractor may, at his/her expense, have a telephone installed for non-local calls or an internet connection installed for internet access. The contractor shall bear all costs associated with an additional telephone line for non-local calls or the internet connection for internet access.

2.2.1.6. Emergency Protection. The Store Director will provide local telephone numbers for police, fire, and medical services.

2.3. GOVERNMENT-FURNISHED EQUIPMENT AND SUPPLIES

2.3.1. Reserved

2.3.2. Trash Receptacles and Covers

2.3.3. Reserved

11 Fort Buchanan Commissary

2.3.4. Reserved

2.3.5. Reserved

2.3.6. Identification Badges. The Contractor shall request employee identification badges from the Store Director for all employees prior to their first day of work under this contract.

12 Fort Buchanan Commissary

EXHIBIT 2-1 GOVERNMENT-FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

Commissary Facilities

Work under this contract shall be performed in the facilities identified in 1.1.1. Areas described below are shown on the facility layout that is at EXHIBIT 4-5.

A. Reserved.

B. The Government will provide 85 square feet in which the Contractor may store equipment and operating supplies needed to perform work under this contract. This area will be securable, but the Contractor shall be responsible for maintaining the security of the area, e.g., keeping doors locked, providing locks and keeping them locked, etc. The contractor shall not store equipment and operating supplies in any other area on-site.

C. The Government will identify various “designated areas” described elsewhere in the contract.

D. The Government will permit Contractor personnel to use restrooms, break rooms, and water fountains. During and after using these areas Contractor personnel shall clean up after themselves as necessary.

EXHIBIT 2-2 RESERVED

13 Fort Buchanan Commissary

SECTION 3: CONTRACTOR-FURNISHED EQUIPMENT AND SUPPLIES

3.1. GENERAL. Except for those items or supplies specifically stated as Government-furnished in Section C-2, the Contractor shall furnish everything required to perform the work described in this contract.

3.2. EQUIPMENT

3.2.1. Compliance with Equipment Standards. All Contractor-furnished equipment shall comply with all applicable OSHA, DeCA, and other nationally recognized consensus standards. The Government reserves the right to require the Contractor to remove from the commissary premises any Contractor-owned property that does not meet such standards, which is not being used for its intended purpose; or that the Government determines may cause damage or destruction to commissary facilities or property.

3.2.2. Loss or Damage to Contractor Property. The Government will provide a securable area for the Contractor to store Contractor equipment/supplies. The security of the equipment/supplies is the responsibility of the Contractor. The Government will not be responsible in any way for loss or damage occasioned by fire, theft, accident, or otherwise to the Contractor's materials, supplies or equipment stored on Government property, unless the Contracting Officer determines that the loss or damage is due to gross negligence on the part of the Government.

Any damage to the Contractor's property/equipment caused as a result of Government operations will be recorded on DeCAF 30-111, DeCA Property Damage Accident Report, by either the COR or Store Director and forwarded to the DeCA activity safety representative.

3.2.3. Reserved

3.3. OPERATING SUPPLIES. The Contractor shall furnish all operating supplies necessary to meet the requirements of this contract.

3.3.1. Compliance with Standards. The Contractor shall use only cleaning/sanitizing/degreasing agents which have been approved for specific use on food contact surfaces by the United States Department of Agriculture (USDA) or the Food and Drug Administration (FDA) in accordance with 21 CFR 178.1010, Sanitizing Solutions.

In addition, all chemicals (cleaning soaps, sanitizers, etc.) must be listed in the NSF International (formerly National Sanitation Foundation) White Book – Non-food Compounds Listing which is available at:

http://www.nsf.org/usda/psnclistings.asp. These products must be used in accordance with Environmental Protection Agency (EPA) approved manufacturers' label use instructions and only for the specific purpose for which they have been approved. The Contractor shall use sanitizer test kits to determine that sanitizers meet the required strengths.

The Contractor shall keep Material Safety Data Sheets (SDSs) for all hazardous chemicals used under the contract on the premises and readily accessible for review by Contractor and Government personnel as required by Occupational Safety and Health Administration (OSHA) Standard 29 CFR 1910.1200, Hazard Communication. The Government reserves the right to require the Contractor to remove from the commissary premises any Contractor-owned property that does not meet such standards, which is not being used for its intended purpose; or that the Government determines may cause damage or destruction to commissary facilities or property.

3.3.1.1. In fulfilling any supply requirements under this contract that call for plastic bags, the Contractor shall procure/use ONLY CLEAR PLASTIC BAGS.

14 Fort Buchanan Commissary

EXHIBIT 3-1 Propane (LPG) Fueled Equipment Requirements

The Contractor shall:

A. Provide equipment which:

1. Has components listed by a recognized testing laboratory (e.g., Underwriters Laboratory (UL), Compressed Gas Association (CGA)). (Recommend equipment, which, as a complete unit has received certification (listed) from a recognized testing laboratory, e.g., UL, due to the higher safety factor.)

2. Has an LPG fuel cylinder that is Department of Transportation (DOT) approved (aluminum is recommended due to the requirement for outdoor storage) for use on floor maintenance equipment. LPG cylinders must be equipped with a disconnect fixture to allow removal for outside storage when not in use.

3. Has engine exhaust gas emissions at or below the Environmental Protection Agency (EPA) criteria.

4. Will not generate noise levels at the operator position, that exceeds the current DoD index level for action, of 8-hour time-weighted noise level of 85 A-weighted decibels (dB).

B. Provide facilities (typically a lockable cage) to store fuel cylinders in a location exterior to the commissary building. A commissary official (typically the Store Director) will determine the actual storage site. The Contractor shall not maintain more than two fuel cylinders per machine. The Contractor shall not refuel any fuel cylinder in the commissary building and will not refuel any cylinder to beyond 80 percent of its rated capacity. Contractor shall remove fuel cylinders from equipment and secure them, in designated storage facilities, at the end of the floor cleaning/care process (typically, will be daily). All fuel handling and storage requirements are subject to the local jurisdiction's (Safety/Fire Protection) approval.

C. Ensure personnel are designated to handle and/or operate equipment. Designated personnel shall be trained or certified to operate/handle equipment in accordance with manufacturer specifications or recommendations (concerning safe storage, handling and operation of equipment, fuel, and maintenance/repair). Upon the request of the Contracting Officer, the Contractor shall provide verification/evidence of such training/certification. Records shall be maintained as required by National Fire Protection Association (NFPA) National Fire Code (NFC) No. 58.

D. Maintain, repair, and/or perform preventive maintenance as specified by the equipment manufacturer. Upon the request of the Contracting Officer, the Contractor shall provide verification/evidence of such actions. All maintenance, other than that defined as operator maintenance, shall be performed off-site, i.e., not at the commissary facility.

E. Provide to trained operators, a device and/or devices, that will "at a glance" indicate the presence of carbon monoxide (CO) before CO reaches the "action" atmospheric levels established by OSHA. Devices shall be kept current and changed out before expiration dates.

F. Meet all requirements within the current edition of:

1. 29 Code of Federal Regulations (CFR) Parts 1900 to 1910 (OSHA General Industry Standards).

2. NFPA NFCs. (Primarily NFPA NFC No. 58, Liquified Petroleum Gas Code).

15 Fort Buchanan Commissary

SECTION 4: SPECIFIC TASKS

4.1. GENERAL. The Contractor shall perform all tasks described in this section.

4.2. CONTROLS AND RESTRICTIONS. The following controls and restrictions generally apply to the tasks described below.

4.2.1. Disposition of Damaged Items. The Contractor shall immediately notify the Government of damaged merchandise and make disposition of damaged items discovered during any operations under this contract as described here. Damaged items include: glass, plastic jars or bottles that are cracked, chipped, crushed, or broken;

bags or boxes that are cut, crushed, or broken; cans that are rusted or that have swollen or popped lids, dents on seams, or that are dented to the point the can is creased; any item with an illegible, partial, or badly torn label, or without a label; and any item that shows signs of insect or rodent infestation. The Contractor shall separate damaged food items from damaged non-food items and move all damaged items to the damage control area designated by the Government. For this purpose, paper and plastic products such as cups, plates, eating utensils and pet food are considered to be food items. The Contractor shall handle damaged items with care to avoid additional damage to these items. Whenever possible, the Contractor shall mark unlabeled containers to identify contents. The Contractor shall advise the Store Director whenever infested merchandise is discovered.

4.2.2. Damage Caused by Contractor. The Contractor shall exercise care to prevent damage to the Electronic Shelf Labels (ESL) and commissary merchandise when performing any services under this contract. If determination has been made that the Contractor’s failure to use reasonable care caused damage to the Electronic Shelf Labels, the Contractor shall replace/repair the damage at no expense to the Government as the Contracting Officer directs. Upon a written determination by the Contracting Officer that Contractor-caused damage to commissary merchandise (including merchandise with expired code dates) is excessive, the Contractor shall reimburse the Government for Contractor-damaged merchandise IAW the table contained in 6.1., Technical Exhibit 1.

4.2.3. Equipment Restrictions. The Contractor shall not use equipment with steel wheels on commissary sales floor areas. The Contractor may use battery powered forklifts/pallet jacks and/or manually powered pallet jacks with hard rubber or pneumatic wheels, or other equipment that does not mar floors in the sales area. Forklift and pallet jack arms shall be lifted high enough off the floor during operation to prevent scrapes or floor damage.

4.3. RESERVED

4.4. RESERVED

4.5. RESERVED

4.6. CUSTODIAL

4.6.1. Exclusions. The following sections/departments are excluded from the custodial part of this PWS:

4.6.1.1. Meat Department backup storage area and interior of display cases.

4.6.1.2. Produce Department processing, preparation and wrapping area; backup storage area; and interior of display cases.

4.6.1.3. Dairy department and frozen/chill food backup storage areas.

4.6.1.4. Contracted service operations such as bakery, deli, seafood market, pizza cart, and frozen yogurt.

4.6.1.5. Receiving/Storage/Holding Area (RSHA) operations.

16 Fort Buchanan Commissary

4.6.2. Custodial Tasks

4.6.2.1. RESERVED

4.6.2.2. Night Custodial Tasks. Night custodial refers to custodial tasks indicated on the frequency charts in EXHIBITS 4-6-1 through 4-6-5, NIGHT CUSTODIAL ESTIMATED CLEANING FREQUENCIES/ QUALITY STANDARDS that require much deeper and more extensive operations than can be done during day custodial coverage. (Although the Government generally expects the Contractor to do night custodial tasks during the night custodial window, the Store Director and the Contractor may mutually agree that the Contractor can do certain night custodial tasks (window cleaning, cleaning outside areas, cleaning offices, cleaning underneath end caps) during hours of daylight or during commissary operating hours. The criteria for any such agreements are that they facilitate completion of the tasks and do not add to contract costs or interfere with day stocking/custodial tasks.)

4.6.3. Hazardous Chemicals or Materials. The Contractor shall document the presence of hazardous chemicals or materials in Contractor operations, and, as necessary, shall clean up spills of hazardous chemicals or materials using the procedures described below.

4.6.3.1. Material Safety Data Sheets (MSDS). The Contractor shall obtain MSDS for all chemicals designated as either Federal or State OSHA classified hazardous chemicals (29 CFR 1910.1200, Hazard Communication). The Contractor shall develop a list of these chemicals and provide it to store management for inclusion in the store-wide chemical listing. One copy of each SDS shall be posted in the area where the chemical is stored. A second copy shall be given to the Store Director for retention by store safety personnel. The MSDS lists hazardous components, dangers, i.e., what the component is reactive with, the Chemical Abstract Service Number, clean up and fire fighting instructions/equipment, personal protective equipment required, etc.

4.6.3.2. Clean up of Hazardous Chemicals or Materials. Any spilled hazardous chemicals or materials shall be handled by Contractor personnel as follows:

4.6.3.2.1. Immediately notify the Project Manager and the Store Director.

4.6.3.2.2. Avoid skin contact with the spilled materials; use rubber gloves and boots as necessary. Take care not to inhale vapors.

4.6.3.2.3. Clean up in accordance with the MSDS instructions. If clean-up instructions call for absorption, pour unscented cat box filler, sawdust, or other absorbent material on the spill to soak it up.

4.6.3.2.4. Do not mix spilled materials with any other chemicals unless MSDS instructions indicate to do so! Some chemical mixtures, such as chlorine and ammonia, create deadly fumes. If there is a strong odor of the hazardous chemicals or materials, air the room as much as possible. Open doors and windows; turn on any exhaust fans.

4.6.3.2.5. Follow SDS instructions for disposal of spilled material.