Attachment 1 - FA461324Q1029 Statement of Objective 9 Apr 24.pdf

STATEMENT OF OBJECTIVES

For

COMMAND POST VOICE SWITCH SYSTEM

INSTALLATION

At

Francis E. Warren Air Force Base, Wyoming

9 Apr 2024

Attachment 1-FA461324Q1029

SOO – Voice Switch System Installation for Francis E. Warren AFB Command Post

SCOPE. This Statement of Objectives (SOO) defines the requirements for the Contractor to engineer, furnish, install, and test (EFI&T) a turnkey touch screen console system solution for the Primary and Alternate Command Post (CP) at Francis E. Warren Air Force Base (AFB).

The Alternate CP shall be a geo-redundant location that mirrors the Primary CP capabilities to provide the service survivability. The EFI&T requirements shall include cutover and integration with Base VoIP System, secondary crash lines, a high frequency (HF) radio and seven land mobile radio nets.; and placing the system into full service. The console system installation shall also include hardware, software, licenses, controller positions, system manager, voice recorder, media gateways, interface equipment, and all other ancillary equipment necessary to provide complete service. The base requires three (3) dispatch consoles for the Primary CP and two (2) for the Alternate CP with at least 100 hotlines and digital voice recording capability. Additionally, the base requires seven (7) all-band LMR units to transmit and receive with seven different LMR nets. The Contractor shall be responsible for acquiring and installing all LMR equipment including software, licenses, RF cable, RF combiner, and transmit and receive antenna(s). The new console system and all new associated equipment shall be the Joint Interoperability Test Command (JITC) certified and shall be a stand-alone system so as not to impact the current Base Network Authority to Operate (ATO).

BACKGROUND. Francis E. Warren AFB is seeking to enhance current systems and increase capabilities of interoperable communications such as one touch initiation, hotline availability, radio operations, multi-party conferencing, and phone-radio coupling while mirroring abilities in the alternate location. The following information of the existing setup and equipment is provided to assist the Contractor in preparation and is for reference only. The Contractor is responsible for verifying all necessary information.

Building 250. The communications room (CR) is located in the basement as shown in Appendix C, Figures 1 and 2. The existing setup and equipment are as follows:

No stand-alone voice switch system with consoles.

Using VOIP phones for direct and speed dials.

Call manager

One (1) Secure Terminal Equipment (STE phones) tied to the Base Phone Switch system.

Two (2) primary crash line and two (2) secondary crash lines. Two (2) secondary crash lines are tied to the Base Phone Switch system and accessible via the Nortel phones.

One (1) Harris High Frequency (HF) radio control unit in the CP CAB; it is not tied to any system and only accessible locally at unit.

Two (2) Motorola MC-3000 desk sets: one (1) in the Battle Room and one (1) in the Situation Room; one (1) ASTRO single-band radio consolette is connected to the desk sets, and the other is not installed; the consolettes are not tied to any system and only accessible via their desk sets. The radio 90th CS/SCOT plans to replace with a new Motorola APX dual-band radio consollete.

Two (2) Ultra High Frequency (UHF) main and backup radios in the CR rack; they are both tied to the Base Phone Switch system and accessible via the Nortel phones. The radio 90th CS/SCOT plans to replace with new, more compact radios.

One (1) Land Mobile Radio (LMR) Motorola MCC-7500 console in the CP CAB that is tied to its separate LMR network.

Three (3) red switch phones tied to their separate Defense Red Switch Network

(DRSN).

Building 232. The basement of building 232 is the new location and it’s CR is shown in Appendix C, Figure 3. The Contractor shall coordinate with the 90th CS/SCXP for the installation location.

3.0 REQUIREMENTS

Site Survey. The Contractor shall conduct site survey on 30 Apr 2024 @ 10:00 am MT at Francis E. Warren AFB with the base representative and any other designated government representative to obtain all information and requirements necessary for developing the installation plan, cutover plan, and test plan as specified in this SOO.

General Requirements. The Contractor shall provide all personnel, equipment, hardware, software, licenses, tools, test equipment, spare parts, materials, supplies, transportation, labor, supervision, management, services, documentation, and other incidentals necessary to meet the EFI&T requirements as stated in this SOO. All equipment, hardware, software, materials, and supplies shall be new and not refurbished. The Contractor shall identify and coordinate with all involved parties and the Base as needed for completion of this project.

Safety Requirements. The Contractor shall comply with all Federal, State, Country and Local Base security and safety laws, regulations, policies, and requirements. If at any time it is determined that equipment is unsafe and/or work is being performed in an unsafe manner, all work will be immediately suspended until the Contractor has corrected the problem to the satisfaction of the base.

Accident/Incident Reporting and Investigation. The Contractor shall record and report all available facts relating to each instance of injury to either Contractor or Government personnel to the Base Safety Office unless otherwise stated in the SOO. The Contractor shall secure the scene of any accident and wreckage until released by the accident investigative authority through the Base POC. If the Government elects to conduct an investigation of the incident, the Contractor shall cooperate fully and assist the Government personnel until the investigation is completed.

Security Clearances. There are security requirements for performance of this Task Order.

Some of this work will take place in secure areas where Contractor employees must be escorted at all times. The Contractor must coordinate access to secure areas at least five (5) working days ahead of time. It is the Government's responsibility to provide escorts. The Contractor shall provide adequately cleared personnel for the performance of this Task Order.

The Contractor shall be required to work in secure/controlled areas.

Base Access. The contractor shall submit a written request on company letterhead to the Project Manager listing the following: contract number, location of work site, start and stop dates, and names of contractor personnel needing access to the base no later than 14 calendar days before beginning work.

When reporting to the registration office, the authorized contractor personnel must provide a valid driver’s license for each individual and valid vehicle insurance certificate or rental agreement for each vehicle, to obtain access to the base.

Environment Management. The Contractor shall comply with the most stringent environmental federal, state, local laws and regulations, and Air Force policies, instructions, and plans. The federal Government is not exempt from compliance with environmental regulations.

The Contractor shall maintain an awareness of changing environmental regulatory requirements to avoid environmental deficiencies for activities on Francis E. Warren AFB. The primary Contractor shall ensure their sub-contractors comply with these requirements.

The Contractor shall coordinate with the 90th CS/SCXP and the Base Civil Engineer Squadron (CES) for all infrastructure support. Other projects from different agencies and organizations could run in parallel/conjunction with this project, such as BITI (Base Information Transport Infrastructure), DISA, vendors providing commercial circuits, and the Communication Squadron. The Contractor shall coordinate with all involved parties and the Base regarding schedules, timelines, designs, and other related matters to avoid any overlaps or duplications that may cause unnecessary material and labor costs and delays.

Contractor Personnel. The contractor shall not employ persons for work on this contract if such employee is a potential threat to the health, safety, security, general wellbeing or operational mission of the installation and its population.

Project Management. The Contractor shall provide a Project Manager (PM) who is a US citizen responsible for contract performance and continuity. The Contractor shall identify the Project Manager’s range of authority to act for the Contractor relating to daily contract operation.

The contract manager shall have full authority to act for the contractor on all contract matters relating to daily operations of this contract and shall make available within 24 hours of a request by the government to meet to discuss problems.

Site Point of Contact (POC). The Contractor shall designate the Contractor's on-site team leader and alternate(s) as the Site POC for individual projects in their Site Visit Request Letter. The Site POC or alternate(s) shall be on site during duty hours until project completion.

The Site POC shall be the interface for all work site communications with the Government, including quality, safety, and discrepancy matters.

Qualifications. The Contractor shall utilize employees who have adequate training, skills, and knowledge to perform the requirements in this SOO.

Warranty. The Contractor shall provide a one-year warranty or manufacturer’s standard commercial warranty, whichever is longer. This warranty shall include a one-year workmanship warranty. The warranty period shall start from the date of system and/or project acceptance. The Contractor shall provide written procedures and required information for warranty services at or prior to site acceptance.

Manuals and Practices. The Contractor shall provide the 90th CS/SCXP the latest version of operation, installation, and maintenance manuals and practices/users guide for each system installed as provided by the original manufacturer with all new equipment.

In-brief and Out-brief. The Contractor shall conduct an in-brief with the 90th CS/SCXP POCs or designated representative prior to the implementation and an out-brief at the conclusion of the implementation. The in-brief shall inform the customer of implementation plans and necessary support. The out-brief shall inform the customer of implementation result and necessary maintenance (including warranties).

Specific Requirements.

Site Preparation. Site visit will be made available prior to submittal of proposals.

Government Preparation Requirements. The Contractor shall ensure to identify all preparation support requirements to be provided by the government.

90th CS/SCOT Radio Support Requirements:

Provide one HF radio control unit in building 250.

Contractor Preparation Requirements. The Contractor shall be responsible for all necessary site preparations, including the following items. The Contractor shall coordinate to ensure all preparation support requirements from the government responsibilities are ready prior to performing installation.

Coordinate with the 90th CS/SCXP for the exact installation location of new equipment racks in building 250’s CR. See Appendix C, Figure 1 for the proposed location of new equipment racks in the Primary CP’s CR.

Coordinate with the 90th CS/SCXP for the exact installation location of new equipment racks in building 232. See Appendix C, Figure 3 for proposed location of new equipment racks in the Alternate CP if the BCP is installed in the CR.

Coordinate with 90th CS/SCXP before making changes that may impact the Network or ELMR ATO.

Provide the expected BTU load of all new equipment installed for HVAC support in the

Primary CP and the Alternate CP.

All of new equipment racks must be properly grounded to the MGBB.

Install new premise wiring for the rooms in affected in building 250 and 232:

Install cable trays/ladder over the rows of the new equipment racks. Cable tray/ladder installed must be a minimum of 6-inches above the new installed equipment racks, bonded together, and grounded to the MGBB.

Install and route all RJ-45 Ethernet cable runs from the new Cat-6 unshielded patch panels to new drop locations for the equipment such as new replacement IP phones, STE phones, radio consolettes, and HF Radio Control Unit. All cables must follow Network Color Scheme.

All cables shall be routed with a structured and orderly manner and secured within cable support hardware, i.e. J-hooks, cable trays, cable riser, and/or cable dropouts.

Label all cables, new drop locations, faceplates, and patch panels according to Francis E. Warren AFB label scheme or label scheme in Appendix B. Handwritten labeling is not authorized.

Install AC electrical receptacles and/or circuits into the new installed equipment racks from the electrical AC utilities breaker panels to support the new equipment which will be installed for the Primary CP and the Alternate CP.

System Installation. The Base requires three (3) dispatch consoles for the Primary CP and two (2) for the Alternate CP with at least 100 hotlines and digital voice recording capability. The Contractor shall be responsible for installing all equipment, software, licenses, controller positions, multi-line IP phones, voice recorder, media gateways, interface equipment, hardware, and all other ancillary equipment. These include all cable connections for cutover and integration of the multi-line IP phones, STEs, secondary crash lines, HF radio, radio consolettes, and voice activity recording.

Additionally, the base requires seven (7) all-band LMR units to transmit and receive with seven different LMR nets. The Contractor shall be responsible for acquiring and installing all LMR equipment including software, licenses, RF cable, RF combiner, and transmit and receive antenna(s).

Building 250 Installation.

Install the power supplies, Uninterruptible Power Supply (UPS), and fuse panels into the new installed equipment racks.

Install the Server and Voice Recorder into the new installed racks, including software, software licenses, and phone licenses. The system requires 100 phone licenses to be installed.

Install all the Ethernet switch, E1/T1 media gateways, analog gateways, and radio gateways into the new installed equipment racks.

Install the main and backup fiber media converters into the new installed equipment racks for tie trunk between the Primary CP’s node and building 232’s node.

Install the multiplexers for PRI tie trunk between the voice gateway of Base VoIP System and Building 250: one (1) multiplexer at the voice gateway of Base VoIP System and the other in the new installed equipment racks.

Install three (3) controller positions with touchscreen-capable dispatch consoles in building 250’s CAB, including software, software licenses, and all other required ancillary equipment as speakers, PTT headset with belt switch, PTT handsets with cradle, microphones.

Coordinate with the 90th CS/SCXP for the exact installation locations in the CAB.

Install a system manager workstation in building 250 CAB, including software and software license. Coordinate with the 90th CS/SCXP for the exact installation locations.

Acquire and install all LMR equipment including software, licenses, RF cable, RF combiner, RF connectors, and transmit and receive antenna(s).

Install cable connections for integration of the HF radio and LMR units via the radio gateways.

Install cable connections for integration of the STE into the system via the voice gateway at the Base Dial Central Office (DCO).

Install cable connections for integration of voice activity recording from the LMR units into the system.

Install Voice Recorder to record all voice activities from the controller positions.

Install all other hardware, cable connections, and power connections necessary for system cutover and integration.

Building 232 Installation.

Install the power supplies, Uninterruptible Power Supply (UPS), and fuse panels into the new installed equipment racks.

Install the Server and Voice Recorder into the new installed racks, including software and software licenses.

Install all the Ethernet switch, E1/T1 media gateways, analog gateways, and radio gateways into the new installed equipment racks.

Install the main and backup fiber media converters into the new installed equipment racks for tie trunk between the Primary CP’s node and building 232’s node.

Install the multiplexers for PRI tie trunk between the voice gateway of Base VoIP System and building 232, one (1) multiplexer at the voice gateway of Base VoIP System and the other in the new installed equipment racks.

Install two (2) controller positions with touchscreen-capable dispatch consoles in building 232, including software, software licenses, and all other required ancillary equipment as speakers, PTT headset with belt switch, PTT handsets with cradle, microphones. Coordinate with the 90th CS/SCXP for the exact installation locations.

Install a system manager workstation in building 232, including software and software license. Coordinate with the 90th CS/SCXP for the exact installation locations.

Install cable connections for integration of the HF Radio Control Unit and LMR units into the system via the radio gateways.

Install cable connections for integration of voice activity recording from the LMR units into the system.

Install Voice Recorder to record all voice activities from the controller positions.

Install all other hardware, cable connections, and power connections necessary for system cutover and integration.

Software Requirements. The Contractor shall install the latest version of software.

Labeling. All cabinets, equipment, cables, and patch panels shall be labeled appropriately IAW standards referenced in Appendix A and B in this SOO. The Contractor shall also coordinate the naming scheme with the 90th CS/SCXP.

Standards. All installation, equipment racks/cabinets, cables (communications, power, grounding, etc.), equipment, pathways, wire management, patch panels, etc. shall be IAW standards referenced in Appendix A and AFSSI 7702 “Emission Security Countermeasures”, and NSTISSAM Tempest/2-95 “National Security Telecommunications and Information Systems Security Advisory Memorandum (NSTISSAM) Red/Black Installation Guidelines.” The Contractor shall comply with the current ANSI/TIA telecommunication installation and testing commercial standard and base installation standards.

Project Residue. The Contractor shall dispose of all residues from this project off base IAW federal, local and base environmental laws and regulations. All excess material will remain U.S. government property. The Contractor shall coordinate with the base personnel to see what items they may want to retain or dispose.

Cutover Plan. The Contractor shall test all performance parameters before cutting over any circuit or node. The cutover and integration shall include for the multi-line IP phones, STEs, secondary crash lines, HF radios, UHF radios, radio consolettes, voice activity recording from LMR consoles, console positions, and/or SATCOM radio. The Contractor shall transition and integrate network connections IAW the Test Plan and Test Report. The Contractor shall minimize or avoid interruption of network services to the base customers during cutover. The Contractor shall coordinate and obtain approval for all planned circuit cutover/outages with the base personnel. Test results shall be provided to the 90th CS/SCXP before approval of circuit cutover.

Service Outages. The Contractor shall be responsible for preventing any unscheduled (i.e.

cutting or disabling any in-service cables or equipment) interruptions of communications service and capabilities that are properly identified. The Contractor shall coordinate planned outages with the 90th CS/SCXP at least 14 calendar days in advance of the outage if the implementation necessitates disruption of service, (e.g., communications, electrical, or other utilities).

Test Plan. The Contractor shall provide a test plan as to how the system shall be pre- tested, in-progress-tested, post-tested and cut-over plan to demonstrate to the Government that the system is fully operational and meets or exceeds the specified requirements and that the system is fully ready to be placed into service. The Contractor shall test the system to demonstrate its proper performance to the Government quality assurance representative.

These tests shall be accomplished prior to the system being placed into service.

Acceptance/Test Report. The Contractor shall provide a test report of the results of the testing accomplished under the test plan.

Installation Schedules. The Contractor shall provide a complete milestone schedule that denotes project activities to include time-phased start and completion dates for the project and sub-projects associated with the installation of the components and system. The Contractor shall establish a preliminary project schedule/plan and submit with the technical proposal.

Quality Assurance. The Contractor shall provide a Quality Control Plan for the life of the project. The Contractor’s quality assurance evaluator shall assist the Government representative in performing random spot checks and system acceptance tests. The Contractor shall be responsible for identifying system and inside plant deficiencies and/or discrepancies throughout the life of the project. A weekly report (soft copy) shall be submitted indicating progress/status and listing any deficiencies/discrepancies found and actions to correct them.

Government personnel reserve the right to perform inspections of the Contractor’s work during any and all phases of the installation.

Final Acceptance. The Contractor shall schedule a final project walk-through with the Base POC. This should be scheduled 10 calendar days prior to acceptance.

Onsite Training. Upon completion of the installation process, the Contractor shall provide System Administration and End User training on how to operate, setup, configure, maintain, and troubleshoot. The training shall include, but not be limited to, How-To manuals, Troubleshooting Guides, training materials, videos, etc. The Contractor shall provide training for Operations and Maintenance System and Data Administration System to provide hands-on instructions how to use general system services and features and how to operate and maintain the system. The Government shall retain the right to duplicate and distribute the training material for future training purposes. The Contractor shall provide the training class for up to ten

(10) people utilizing a government approved training plan.

GENERAL INFORMATION

Period of Performance. The period of performance shall be 120 days after the date of award.

Place of Performance. The place of performance is Francis E. Warren AFB, WY.

Hours of Operation. The Contractor shall perform the services required under this contract during the normal operating hours of the site. The average workweek consists of 7:30 AM and 4:30 PM (MDT), Monday through Friday, excluding holidays and base closures. During the planning phase of the project, the Government shall identify any locations that require installation and cutover after normal business hours to avoid unnecessary operational mission impact. Any sit work requested by the contractor to be performed outside of normal duty hours shall be coordinated with the 90 CS project manager and contracting officer at least 7 working days in advance. The contractor shall accomplish the installation with minimum disruption of daily resident.

Holidays/Down Days. The contractor is not required to provide service on the following days:

New Year’s Day Labor Day Martin Luther King Day Columbus Day Presidents Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth Christmas Day Independence Day

If the holiday falls on Saturday, it is observed on Friday. If the holiday falls on a Sunday, it is on Monday.

Compliance. The Contractor shall be responsible for complying with all labor laws and with applicable regulations governing installation access.

Base Support. The Contractor shall identify any base support necessary for completion of the project in their proposal. The lay-down and dry storage areas shall be provided upon request.

The Contractor shall return all government furnished lay-down and storage areas to their original condition upon the completion of the project. The Contractor shall be responsible for equipment inventory. The Contractor shall coordinate with the 90th CS/SCXP to develop a plan to deliver all materials to the work site.

Deliverables. All deliverables are subject to Government acceptance and approval. They shall meet professional standards and the requirements set forth in this SOO. All deliverables shall be produced using recommended software tools/versions as accepted by the Government. The Contractor shall submit the following deliverables:

Deliverable Requirement PWS Paragraph Government POC

As Built Upon Project Completion

4.7.2.2 Project Manager

Work Schedule

14 Calendar days of contract award

3.3.13 Project Manager

Cutover and Test Plan

14 Calendar days of Contract Award

4.7.1.5 Project Manager

Test Report Upon Project Completion

3.3.12 Project Manager

Training Plan

14 Days of Contract Award

3.3.17 Project Manager

Equipment Catalog Data. Submit catalog literature and data sheets of the communication equipment and enclosures, including complete manufacturer’s part and model numbers.

Shop Drawings. Provide drawings detailing project design. All soft copies of drawings shall be in AutoCAD and PDF formats.

System Design and Layout Drawings. All soft copies of system design and layout drawings shall be in AutoCAD and PDF formats.

Face Equipment Drawings. All soft copies of face equipment drawings shall be in AutoCAD and PDF formats.

Installation Instructions/Test Procedures. Submit complete assembly drawings.

Instructions/test procedures are to include Cutover and Test Plan.

Submittals for Closeout.

Test Results. Provide documentation of performance tests and verification of test results.

Project Record Documents. Submit as-built drawings and rack elevations. All soft copies of drawings shall be in AutoCAD and PDF formats.

■ DATA 4 Plex

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CP

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Figure 2.Basement of Building 250 ft

Figure 3. Proposed Location of New Equipment Racks in Basement of Building 232

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COMMUNICATIONS

ROOM (CR)

Room 14A

ROOM148

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