Attachment 1 - Exhaust System PWS.pdf

PERFORMANCE WORK STATEMENT FOR

EXHAUST SYSTEMS CLEANING AND

MAINTENANCE

Table of Contents

1 DESCRIPTION OF SERVICES

1.1 CLEANING

1.2 CLEANING CHEMICALS

1.3 CLEANING DOCUMENTATION

2 INSPECTION SERVICES

2.1 INSPECTION DOCUMENTATION

3 PREVENTATIVE MAINTANENCE

3.1 PREVENTATIVE MAINTENANCE SCHEDULE

4 CCES INSPECTION and CLEANING TASKS

4.1 SCHEDULING

4.2 KITCHEN EQUIPMENT PROTECTION

4.3 FIRE PROTECTION SYSTEMS

4.4 PRE-CLEANING PHOTOGRAPHIC DOCUMENTATION

4.5 CCES GREASE BUILDUP INSPECTION

4.6 CCES GREASE BUILDUP INSPECTION PROCESS

4.7 FILTERS

4.8 CCES EXHAUST FANS

4.9 CCES EXHAUST HOOD

4.10 CCES ROOF CLEANING

4.11 CCES CLEANING EFFLUENTS

4.12 ACCESS PANELS

4.13 POST-CLEANING WORK AREA CLEANUP

4.14 CCES GREASE BUILDUP INSPECTION REPORT

4.15 CCES GREASE BUILDUP INSPECTION CERTIFICATE

4.16 CCES GREASE BUILDUP CLEANING REPORT

4.17 CCES GREASE BUILDUP CLEANING CERTIFICATE

5 SPECIAL REQUIREMENTS

5.1 WINTER EXCEPTIONS

5.2 NORMAL OPERATIONS

5.3 PROTECTION

5.4 WASTE DISPOSAL

6 SCHEDULE

7 COORDINATION

8 TRAINING AND CERTIFICATION

9 SAFETY AND FIRE PROTECTION REQUIREMENTS

10 PROCESS FOR REPAIRS

10.1 LETTER OF RECOMMENDED REPAIRS (LRR)

10.1.1 Requirements and Approval Process

11 SERVICE CALLS AND REPAIRS

11.1 REPLACEMENT PARTS

11.2 EMERGENCY CALLS

11.3 REPORTS

12 HAZARDOUS MATERIALS

13 HOURS OF OPERATION

14 EMERGENCY MEDICAL SERVICES

15 SERVICE SUMMARY

16 Liquidated Damages Clause .......................................................... Error! Bookmark not defined.

17 QUALITY CONTROL

17.1 QUALITY ASSURANCE

18 APPENDICES

19 APPENDIX A MAINTENANCE WORKLOAD

20 APPENDIX B

21 WORKLOAD ESTIMATE

22 APPENDIX C

22.1.1 MAPS AND/OR SITE PLANS

1 DESCRIPTION OF SERVICES.

The Contractor shall furnish all labor, equipment, materials, supervision, tools, supplies, certifications, and transportation as necessary to completely inspect, maintain and repair designated kitchen ventilation, exhaust, make-up air and heat recovery systems at Eielson AFB, Alaska. Maintenance shall include all components of the ventilation systems from the outside air inlets to the final exhaust from the building. This includes, but is not limited to, all dampers, air handlers and total heat recovery units including coils with controls, ductwork, hoods to include wash-down systems where applicable, and all controls including digital components. The Contractor shall perform work in accordance with the current edition of National Fire Protection Association (NFPA) 96, Occupational Safety and Health Act (OSHA) standards, manufacturers recommendations, and this Performance Work Statement (PWS) in order to ensure normal, continuous and safe operation. Services include but are not limited to preventive maintenance (both scheduled and unscheduled), incidental repairs, and operations activities necessary to keep the equipment in good working order. Preventive maintenance includes regularly scheduled adjustments, inspections, preventive maintenance tasks, and emergency response and service calls for incidental repairs. The Contractor’s performance will be based on the Contracting Officer’s (CO) evaluation with input from the Contracting Officer’s Representative (COR) and the results required by the Service Summary (SS) and not the frequency or method of performance. The evaluation of results will be based on COR performance assessment, tenant satisfaction, and customer complaints. Final results of the evaluations will be the determining factor for the success or failure of this contract. All work shall be executed by fully qualified and experienced individuals. The Contractor shall comply with applicable federal, regional, state, and local laws and commercial standards.

1.1 CLEANING

The contractor shall furnish all labor, equipment, materials, supervision, tools, supplies, certifications, and transportation as necessary to completely clean kitchen hood and duct exhaust systems and commercial cooking exhaust systems (CCES) on Eielson AFB, Alaska. Work shall be performed in accordance with the current edition of NFPA 96, OSHA Standards, manufacturers’ recommendations, and this PWS. Ensure all grease is removed from all surfaces of kitchen exhaust systems. Cleaning shall include, but is not limited to, grease accumulation on the exhaust fan (blades, housing, shrouds); the roof area adjacent to exhaust areas (fan, rain cap and roof); louvers on exhaust duct; exterior walls adjacent to wall exhaust systems; copulas; interior/ exterior of hoods over cooking areas; grease filters;

duct system and fire protection piping.

1.2 CLEANING CHEMICALS.

Flammable solvents or other flammable cleaning aids shall not be used. Cleaning chemicals shall not be applied on fusible links or other detection devices of the automatic extinguishing system. Hood exhaust systems shall not be coated with powder or other substances. The contractor shall provide a copy of the Safety Data Sheet (SDS) for each of the products used to perform services to the Contracting Officer Representative (COR) 10 days prior to the start date.

1.3 CLEANING DOCUMENTATION.

The contractor shall provide digital photographs of pre-clean and post-clean conditions with the final inspection and cleaning reports due no later than 5 weekdays after inspections and cleaning were conducted. The contractor shall provide, at a minimum, two (2) digital photographs of cooking exhaust hood, four (4) of various areas of the ductwork, one (1) of each access panel, one (1) of the rooftop fan or exhaust outlet, two (2) of roof surface near fan or exhaust outlet, and two (2) of the exhaust fan interior. The contractor shall provide digital photographic documentation of any deficiency identified during the cleaning service. Deficiency photographs shall include deficiency identification number and location description. The contractor shall provide digital photographic documentation of the current Grease Buildup Cleaning Certificate.

2 INSPECTION SERVICES.

The Contractor shall perform recurring inspections of all kitchen ventilation, exhaust, make-up air, and heat recovery systems listed in Appendix A in accordance with, but not less than, the schedule outlined in Appendix B and the current edition of NFPA 96, OSHA Standards, and manufacturers recommendations. The contractor is responsible for determining if the equipment is covered under a manufacturer’s warranty before doing any work that would void the warranty. The result of all work will ensure that all equipment operates in a reliable, continuous, and safe manner.

2.1 INSPECTION DOCUMENTATION.

The contractor shall provide digital photographs of all inspections no more than 5 weekdays days after inspection has been conducted. Grease buildup measurement inspection photographic documentation shall include a minimum of two (2) photos at each inspection point. Each photograph shall include a unique inspection point location identification number, and each inspection point location identification number shall be included in the report with a brief description of each location. Photographs shall include both pre-gauge application condition (before gauge is scraped across surface) and post-gauge application condition (after gauge is scraped across surface) The contractor shall provide digital photographic documentation of any deficiency identified during the inspection. Deficiency photographs shall include a unique deficiency identification number and brief description of the location. The contractor shall provide digital photographic documentation of the current Grease Buildup Inspection Certificate.

3 PREVENTATIVE MAINTANENCE.

The Contractor shall perform all required preventive maintenance (i.e. cleaning, adjusting, lubricating, tightening nuts/bolts, replacing wearable parts and provide wash down detergent) in accordance with the current edition of NFPA 96, OSHA Standards, manufacturers recommendations, and as listed in Appendix B on all equipment identified in Appendix A. The Contractor shall provide all required equipment, tools, personnel, materials and supplies necessary to accomplish these services

3.1 PREVENTATIVE MAINTENANCE SCHEDULE.

The Contractor shall provide to the Government a written, tentative preventive maintenance schedule that covers the base contract and all option periods within three (3) weeks of the contract award date. In the event of rescheduling, the Contractor must provide notice to the COR as soon as possible to negotiate a new time.

4 CCES INSPECTION and CLEANING TASKS.

4.1 SCHEDULING.

The contractor shall coordinate scheduling the work with the COR of each facility and QA. The contractor shall refer to Technical Exhibit TE- 1.0, List of Facilities/Inspection Schedule, for building availability. Frequency of CCES Inspection and Cleaning services will be determined by issuance of specific SO.

4.2 KITCHEN EQUIPMENT PROTECTION.

The contractor shall move kitchen appliances and equipment which obstruct the CCES inspection and cleaning process. Appliances that cannot be moved shall be covered to protect from contamination or damage.

4.3 FIRE PROTECTION SYSTEMS.

The contractor shall comply with NFPA 96 to ensure CCES electrical switches, fire suppression and fire- extinguishing systems are addressed in a manner to maintain personnel safety and protect property.

4.4 PRE-CLEANING PHOTOGRAPHIC DOCUMENTATION.

The contractor shall provide, at a minimum, two (2) digital photographs of cooking exhaust hood, four

(4) of various areas of the ductwork, one (1) of each access panel, one (1) of the rooftop exhaust fan/outlet, two (2) of roof surface near exhaust fan/outlet, and two (2) of the exhaust fan interior prior to commencing system cleaning no more than 5 weekdays after inspection has been conducted.

4.5 CCES GREASE BUILDUP INSPECTION.

The contractor shall inspect the CCES in accordance with the current edition of NFPA 96, OSHA Standards, manufacturers’ recommendations, and this PWS for grease buildup. CCES inspections shall be performed by a properly trained, qualified, and certified person(s). The contractor shall provide a written report to the Government detailing the CCES grease buildup inspection with associated digital photographic documentation, included with the monthly/quarterly/annual reports.

4.6 CCES GREASE BUILDUP INSPECTION PROCESS.

The contractor shall inspect the CCES in accordance with the current edition of NFPA 96, OSHA standards, this PWS, and the best industry practices of a properly trained, qualified, and certified person(s). The contractor shall document the condition of the CCES including fans, belts, access panels, seals, seal surfaces, fasteners, electrical wiring, and roof surface around exhaust outlet. Contractor shall document all identified deficiencies. The contractor shall provide digital photographs of all grease buildup measurement inspections. Grease buildup measurement inspection photographic documentation shall include a minimum of two (2) photos at each inspection point. Photographs shall include inspection point location identification. Photographs shall include Pre-gauge application condition, post-gauge application condition w/gauge (gauge depth prior to gauge removal), Grease log documents. The contractor shall provide digital photographic documentation of any CCES deficiency identified during the inspection. Deficiency photographs shall include deficiency identification number and location description. The contractor shall include inspection of the facility roof within a 10-foot radius of the CCES exhaust fan/outlet and document grease buildup conditions. The contractor shall reinstall and secure all access panels, filters, baffles, and equipment removed during the inspection, energize all electrical systems deenergized during the inspection, and ensure all fire detection/protection systems are returned to an operable state prior to leaving the facility. The contractor shall provide the facility with a certificate including inspection company name, inspection company contact number, inspector(s) name, and inspection date. Certificates shall be prominently displayed at each facility kitchen. The contractor shall provide a written CCES inspection report in portable document format

(PDF) file format with associated digital photographic documentation to the Government detailing the CCES grease buildup inspection results.

4.7 FILTERS.

The contractor shall always clean CCES hood filters. If filters cannot be cleaned, the contractor shall replace filters with new filters equivalent to the original manufacturer's parts and materials. The filters must be completely dry before reinstallation. The contractor shall document filter cleaning in the cleaning report.

4.8 CCES EXHAUST FANS.

The contractor shall always clean the CCES exhaust fan assembly and inspect fan blades for damage.

The contractor shall document required repairs in the cleaning report.

4.9 CCES EXHAUST HOOD.

The contractor shall always clean all components of the CCES exhaust hood. Exhaust hood components shall be cleaned at minimum, in accordance with the current edition of NFPA 96 standards. (Fusible links and other detection devices of the automatic extinguishing system shall be protected from cleaning solutions.)

4.10 CCES ROOF CLEANING.

The contractor shall always clean the facility roof area within a 10-foot radius of the CCES exhaust outlet. The contractor shall clean roof top grease accumulation in a manner that prevents damage to the roof membrane and/or finish. Flammable solvents or other flammable cleaning aids shall not be used.

Excess cleaning solution, water, and grease on the roof top shall be contained and collected for disposal.

4.11 CCES CLEANING EFFLUENTS.

The contractor shall use containment methods to capture effluent wastewaters from CCES cleaning operations and direct effluent wastewaters into a containment device that is furnished by the contractor.

4.12 ACCESS PANELS.

The contractor shall remove access panels, as required, for cleaning. Access panels shall be reinstalled to a leak tight seal. The contractor shall affix a label with the name of the servicing company and date of inspection or cleaning. Access panel doors and cover plates shall be restored to their normal operational condition.

4.13 POST-CLEANING WORK AREA CLEANUP.

The contractor shall, upon completion of all CCES cleaning operations at each facility, clean the work areas (interior and exterior), including removal of all grease, dirt, contractor protective coverings, and debris generated by the cleaning operation at no additional charge to the Government. All equipment moved for cleaning shall be positioned in its original position upon completion of cleaning. The contractor shall also clean the surrounding area (including walls, floors, kitchen equipment, and any item) of any dirt, grease, and debris, cleaning agents, etc., generated as a result of the contractor's cleaning work. The contractor shall re-ignite pilot lights shut down due to cleaning of hoods and ducts.

The contractor shall ensure CCES dampers and diffusers are positioned for proper airflow. The contractor shall return all electrical switches, system components, kitchen equipment to an operable pre-clean state. Floors shall be clean and dry.

4.14 CCES GREASE BUILDUP INSPECTION REPORT.

The contractor shall provide a written CCES inspection report in PDF file format with associated digital photographic documentation to the Government detailing the CCES grease buildup inspection results.

The CCES inspection report shall include, at a minimum: Facility number, Inspection Date, Inspection Company Name, Inspectors name, contact information, and signature, Inspection point location description, Inspection point gauge depth reading, Inspection point digital photographs w/brief photo location description, Deficiency list, details, and digital photographs, and Inspectors recommendations.

4.15 CCES GREASE BUILDUP INSPECTION CERTIFICATE.

The contractor shall provide the facility with a CCES Grease Buildup Inspection Certificate. The CCES Grease Buildup Inspection Certificate shall be a 4” x 6” adhesive label with information including inspection company name, inspection company contact number, Inspector(s) name, Inspector(s) signature, inspection date, and future recommended inspection or cleaning date.

4.16 CCES GREASE BUILDUP CLEANING REPORT.

The contractor shall provide a written CCES cleaning report in PDF file format with associated digital photographic documentation to the Government detailing the CCES grease buildup cleaning results.

The written cleaning report shall include at a minimum: Facility number, Cleaning service date, Cleaning service company name, Cleaning Technician name, contact information, and signature, Pre-cleaning digital photographs, Post-cleaning digital photographs, CCES deficiencies, CCES inaccessible areas, any unsafe work areas, CCES fire safety concerns, CCES fire suppression tag date, and any recommendations.

4.17 CCES GREASE BUILDUP CLEANING CERTIFICATE.

The contractor shall provide the facility with a CCES grease buildup cleaning certificate. The CCES Grease Buildup Cleaning Certificate shall be a 4” x 6” adhesive label with information including inspection company name, inspection company contact number, Inspector(s) name, Inspector(s) signature, cleaning date, and future recommended inspection or cleaning date.

5 SPECIAL REQUIREMENTS.

5.1 WINTER EXCEPTIONS.

Due to the extreme winter weather conditions, the following are requirements for the identified seasonal dates. Between the dates of 1 November and 31 Mar, the contractor will be placed in winter exclusion for all facilities that do not have access to clean from the exterior of the facility due to extreme winter conditions and snow. The winter exclusion will only include the cleaning of interior components of the hoods and duct system. When Cleaning interior components contractor will clean from the closest roof access panel down. If no panel exists cleaning 2 feet up from the top of the hood assembly. Winter exclusion will not include exterior components or any portion that could freeze or cause damage during cleaning to the facilities exhaust system.

5.2 NORMAL OPERATIONS.

Between the dates of 1 Apr through 31 October, the contractor is required to clean 100% of all identified facilities in accordance with the PWS. The contractor will also clean all components of the hoods and ducts for all facilities identified in the attached workload estimate once in the month of April following winter exclusions and/or once in the month of October prior to winter exclusions following the cleaning frequency specifications. The contractor shall not exceed any identified cleaning frequencies per year established in the workload estimate without approval from the COR and CO.

5.3 PROTECTION.

Contractor shall cover all equipment and areas within six feet (6’) of any exhaust system being serviced with poly, sheet plastic, or Visqueen for protection. Protective covering shall remain in place until the entire cleaning process is complete and shall be removed upon completion.

5.4 WASTE DISPOSAL.

Contractor shall dispose of all debris. Hazardous wastes shall be disposed of in accordance with appropriate state and federal law. Non-hazardous waste shall be placed in the nearest suitable dumpster.

Trash receptacles located inside facilities shall not be used.

6 SCHEDULE.

The contractor shall provide the government with a written, tentative schedule at least two (2) weeks prior to date of cleaning. The COR and/or the CO shall approve the schedule. The contractor shall provide a copy of completed “Commercial Cooking Equipment Exhaust System Inspection Checklist IAW NFPA 96”. The contractor shall coordinate schedules and service with affected agencies.

Scheduled cleaning shall not interfere with using agencies normal duty hours.

7 COORDINATION.

Prior to initiating any cleaning or inspection service order work the contractor shall contact and coordinate work with Government representative as follows: COR, Contractor shall notify Eielson Fire Department dispatch on day of cleaning, just prior to start of cleaning, and 30 min prior to the end of cleanings. Contractor shall have in his possession during all scheduled cleaning a copy of the most up to date NFPA Standard 96, and a copy of the contract.

8 TRAINING AND CERTIFICATION.

Contractor shall only utilize individuals skilled in the trade of inspection, repair, and cleaning of hood systems and shall accomplish all work and repair. Contractor shall be certified by International Kitchen Exhaust Cleaning Association (IKECA) and have a minimum of three years’ experience with commercial hood systems. The contractor shall provide employee certificates to the COR or CO upon request. Crew members shall be certified as: IKECA Certified Exhaust Cleaning Technician (CECT).

At least 1 member on crew must be certified to IKECA Certified Exhaust Cleaning Specialist (CECS).

All contractor employees shall show suitable documentation of attendance of an approved state of Alaska course on exhaust system service, repair, and installation prior to performing any work.

9 SAFETY AND FIRE PROTECTION REQUIREMENTS.

The contractor shall initiate and maintain programs to comply with the provisions of OSHA, NFPA 96, AFMAN 91-203, and standard commercial practices for the cleaning, inspection, and maintenance of Ventilation Control and Fire Protection of Commercial Cooking Operations.

10 PROCESS FOR REPAIRS.

The Government or the Contractor may identify recommended or required repairs pertaining to the systems identified in Appendix A. The Contractor shall adhere to the following process when submitting a Letter of Recommended Repair.

10.1 LETTER OF RECOMMENDED REPAIRS (LRR).

Within one day after identification of repair(s), the Contractor shall submit a Letter of Recommended Repairs to the COR. The Contractor shall not allow LRR’s to accumulate over any given period of time.

10.1.1 Requirements and Approval Process.

The Contractor shall submit a detailed Letter of Recommended Repair (LRR) for each repair, replacement, or enhancement recommendation. Each LRR must include the following information. A description of the component's current condition, the Contractor's recommended repair, replacement, or enhancement action, a justification for the recommended work, and the estimated time for completion.

A comprehensive inventory of all components involved, including part number, model, description nomenclature, manufacturer, source of procurement, labor rates, and estimated repair timeline.

A specific reference identifying which components are out of compliance with manufacturer requirements and/or recommendations, including components in a non-serviceable condition or exhibiting defects that, in the Contractor's opinion, necessitate attention. The Contractor is responsible for procuring any required replacement parts, as government-furnished parts/equipment are unavailable.

The Contractor owns all parts until installation, after which replaced unserviceable parts must be disposed of by the Contractor. A comprehensive, itemized cost proposal detailing all material costs, subcontractor costs (if applicable), and labor hours and rates.

The Contracting Officer (CO) will review each LRR. No work shall commence until the Contractor receives a Notice to Proceed from the CO. The CO retains the authority to deviate from issuing a Notice to Proceed under rare and limited circumstances, as defined by this Performance Work Statement (PWS). Approval of an LRR for specific work does not preclude the Contractor from performing other service requirements outlined in this PWS.

11 SERVICE CALLS AND REPAIRS.

For all routine service calls and repairs the Contracting Officer or Contracting Officer’s Representative will notify the Contractor of any repairs to be made in addition to the repairs identified during preventive maintenance. Routine service call response shall be within 24 hours after notification. Service calls shall be accommodated during normal hours of operation. Response time for routine service calls placed on the day preceding a weekend or holiday shall be 7:30 a.m. on the day following the weekend or holiday.

The Contractor shall survey the repair and provide the COR with a Letter of Recommended Repair (LRR). The Contractor must obtain approval by the CO before any work is performed on the equipment covered by this contract. Downtime of the equipment shall be kept to an absolute minimum and will not interfere with the facility’s normal operations. The Contractor shall find sources for parts that will result in the best overall value to the government. The Contractor shall be responsible for any equipment that leaves the government site for repair until it is reinstalled at the government site in proper operating condition.

11.1 REPLACEMENT PARTS.

The Contractor shall identify replacement parts from the original equipment manufacturer (OEM). If

OEM parts cannot be found, replacement parts purchased for repairs and preventive maintenance shall be of equal or greater quality to the parts replaced. Contractor shall provide a manufacturer warranty for any major replacement part, as applicable, such as motors, exhaust air components, replacement air components, control panels and replacement air heating systems. The Contractor is responsible for procurement of any required replacement parts. Government furnished parts/equipment are not available. The Contractor shall own all parts until they are installed on the equipment. Unserviceable parts that have been replaced must be disposed of by the Contractor.

11.2 EMERGENCY CALLS.

Contractor shall provide emergency repairs on an as needed basis when contacted by the CO/COR.

Contractor shall respond to the emergency call within 4-hours of notification. If repairs exceed $100, contractor shall provide an LRR.

11.3 REPORTS.

The Contractor shall prepare and submit a written summary of all performed work within seven calendar days after all work is completed. The summary of work shall include the date and time of the work, the location of the equipment serviced, equipment model number and serial number, the repairs performed, the designation (Routine or Preventive Maintenance, and the full name and job title of the technician performing the repairs. All summaries of work will be retained by the COR.

12 HAZARDOUS MATERIALS.

The Contractor shall comply with base regulations regarding Hazardous Material (Including HAZMAT Training) for all issues of hazardous material, and ensure procedures meet all applicable policies, publications, and protocols in this contract. Provide Bio-Environmental Engineer Service with a Safety Data Sheet (SDS) on all first-time purchases of hazardous items obtained through local sources of supply and obtain approval prior to purchase.

13 HOURS OF OPERATION.

Services shall typically be performed Monday through Friday before or after the business hours of 7am to 5pm in coordination with the Government, unless otherwise specified, by the CO/COR.

14 EMERGENCY MEDICAL SERVICES.

The Eielson AFB emergency telephone number is 911. If calling 911 from a cellular phone, you must notify the Emergency Call Center to re-route the call to Eielson AFB.

15 SERVICE SUMMARY.

The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success. The method of assessment for the performance objectives described will be periodic inspections, as well as customer complaints.

Performance Objective PWS Paragraph

Performance Threshold

Remedy

Method of Assessment

SS-1

Clean Kitchen &

Para 1, inclusive

Re-

Periodic Inspection

Exhaust Systems:

Clean all hoods & ducts in accordance with PWS requirements.

Per NFPA 96 Standard

No more than 2 valid defects per month performance Within 24 hours of notification

Customer Complaint

SS-2

Inspect Ventilation and Exhaust Equipment.

Inspect Ventilation and Exhaust system in its entirety in accordance with the PWS.

Para. 2, inclusive

Per NFPA 96 Standards

Recurring work is completed on time within 2 days of scheduling.

A random inspection reveals no less than 95% of equipment items are operational.

performance Within 24 hours of notification

Periodic Inspection

Customer Complaint

SS-3

Kitchen Ventilation Equipment Maintenance Maintain Kitchen Ventilation Equipment in proper working condition as identified in the Performance Work Statement.

Para. 3, inclusive

Per NFPA 96 Standards

Preventive Maintenance is completed on time within 2 days of scheduling.

A random inspection reveals no less than 95% of

Within 24 hours of notification

Periodic Inspection

Customer Complaint

SS-4

Kitchen Exhaust Equipment Maintenance Maintain Kitchen Exhaust Equipment in proper working condition as identified in the Performance Work Statement.

Para. 3, inclusive

Per NFPA 96 Standards

Preventive Maintenance is completed on time within 2 days of scheduling.

A random inspection reveals no less than 95% of

Within 24 hours of notification

Periodic Inspection

Customer Complaint

SS-5

Kitchen Make-Up Air and Heat Recovery Equipment Maintenance Maintain Make-Up Air and Heat Recovery in proper working condition as identified in the Performance Work Statement.

Para. 3, inclusive

Per NFPA 96 Standards

Preventive Maintenance is completed on time within 2 days of scheduling.

A random inspection reveals no less than 95% of

Within 24 hours of notification

Periodic Inspection

Customer

SS- 6 Para. 7, Response to routine Periodic

Routine Service Calls Contractor responds to routine service calls within the specified timeframe.

inclusive service calls within the specified timeframe 95% of the time.

Re-performance Within 24 hours of notification

Inspection

Customer Complaint

SS-7

Emergency Call-outs Contractor responds to emergency callouts within the specified timeframe.

Para. 7.2 Response to routine service calls within the specified timeframe 95% of the time.

Re-performance within 4 hours of notification

Periodic Inspection

Customer Complaint

SS-8

Safety and Fire Protection requirements

SS-9

Cleaning, Inspection, and Maintenance The contractor shall perform work in a safe manner as required by OSHA. Provide a report to the CO as soon as possible of each occurrence of damage to Government property or an accident resulting in death, injury, occupational disease, or adverse environmental impact.

Provide a completed copy of required Accident Investigation Reports to the CO within five calendar days of each occurrence.

The Contractor shall perform work in accordance with NFPA 96, OSHA standards, and standard commercial practices

Para 5 No more than 1 valid defect per month

Notify CO ASAP after occurrence.

Provide a completed copy of required Accident Investigation Reports to the CO within five calendar days of each occurrence.

Periodic Inspection

Customer

16 QUALITY CONTROL.

The Contractor shall develop and maintain a quality control program (QCP) to ensure maintenance and repair services are performed in accordance with this PWS, manufacturer’s recommendations and other applicable standards and codes. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor shall maintain the QCP throughout the period of performance of the contract.

16.1 QUALITY ASSURANCE.

The government shall periodically evaluate the Contractor’s performance in accordance with the requirements defined by this contract. The CO or COR shall inspect by validating actual work performance, physically checking an attribute of the completed task, checking a management information report, investigating customer complaints, conferring with facility managers, or otherwise inspecting the task or its results to determine whether or not performance meets the standards contained in this PWS. The CO or COR will use the Contractor’s work schedule or modified version thereof, to record validation results. Results of the validation then become the official Air Force record of the Contractor’s performance. When a performance threshold has not been met or Contractor performance has not been accomplished, the COR will initiate and provide the Contracting Officer a Corrective Action Report (CAR) for issuance to the Contractor. The Contractor shall respond to the CAR in accordance with (IAW) instructions provided and return it to the Contracting Officer within 10 calendar days of receipt.

17 APPENDICES.

Maintenance Workload

Workload Estimate

Maps and/or Site Plans

Estimated Workload Data

18 APPENDIX A MAINTENANCE WORKLOAD

The location of the equipment listed below is subject to change with approval from the Contracting Officer. There are currently 24 commercial grade, food service quality exhaust, ventilation, and make-up air systems that require inspection, periodic maintenance, and repair on Eielson AFB.

Building Number/Facility Name Number of Systems Type

1339, Flight Kitchen 2 Exhaust

2207, Two Seasons Dining Facility 5 HRU’s 1-5

2207, Two Seasons In-Flight Kitchen 1 HRU 6

2225, Yukon Club 7 5 Exhaust, 2 Make-up Air 3301, Bowling Center 2 Exhaust ONLY 2223, Chapel 1 Exhaust ONLY 3338, Far Left Food Stall 2 Exhaust ONLY 3338, Middle Left Food Stall 1 Exhaust ONLY 3338, Far Right Food Stall 1 Exhaust ONLY 5182, Child Development Center 1 1 HRU

5222, School Age Program 1 Exhaust ONLY

19 APPENDIX B

20 WORKLOAD ESTIMATE

The location of the equipment listed below is subject to change with approval from the Contracting Officer. There are currently 24 commercial grade, food service quality exhaust, ventilation, and make-up air systems that require inspection, periodic maintenance, and repair on Eielson AFB.

Building Number/Facility Name Number of Exhaust Systems

Cleaning Frequency to include required Month(s)

Cleanings per year

1339, Flight Kitchen 2 Quarterly 4

2207, Two Seasons Dining Facility 5 Quarterly 4

2207, Two Seasons In-Flight Kitchen

1 Annually, Jun, As Requested

Not to exceed 4

2225, Yukon Club 7 Quarterly 4

3298, Bowling Center 1 Quarterly 4

3298, Bowling Center Pizza Oven 1 Bi-annually, Aug/Feb

3307, Chapel 1 Annually 1 3338, Far Left Food Stall 2 Quarterly 4 3338, Middle Left Food Stall 1 Quarterly 4

3338, Far Right Food Stall 1 Bi-annually, Jun/Dec

5182, Child Development Center 1 Annually 1

5222, School Age Program 1 Annually, As requested

Not to exceed 4

21 APPENDIX C

21.1.1 MAPS AND/OR SITE PLANS

Government will provide contractor with a detailed site map (depicting street numbers, street names, and facility identification numbers) upon award.

APPENDIX D ESTIMATED WORKLOAD DATA

Item Name Estimated Quantity

Additional Repairs Maintenance

$15,000.00

Not To Exceed (NTE)

2 Parts and Materials $20,000.00 Not To Exceed (NTE)

3 Emergency Repairs $18,500.00 Not To Exceed (NTE)

4 Supply Washdown Cleaning Solution $7,000.00 Not To Exceed (NTE)