Attachment 1 Example PWS 4c.docx

This document is an example Performance Work Statement (PWS) related to a federal contract opportunity for the Defense Commissary Agency (DeCA) to develop a Digital Loyalty Registration Capability (DLRC).

The objective is to modernize and enhance DeCA's Reward Card Program by creating a simplified digital registration process that enables patrons to join and utilize the program without a physical card. The contractor will integrate the new DLRC with DeCA's Enterprise Business Solution (EBS) Emerald software, Fastlane SelfServ, and the CLICK2GO / Freshop platform, requiring collaboration with NCR Voyix. The DLRC should provide a seamless customer experience, allowing patrons to register using a 10-digit alternate ID and present a scannable barcode during checkout. Specific tasks include developing, implementing, supporting, and administering the DLRC digital registration capability. Questions are due by October 16, 2024.