Attachment 1 - ESS SOW.docx

CUI

STATEMENT OF WORK (SOW)

FOR THE

Ellsworth AFB Integrated Base Defense Electronic Security System Network Upgrade

August 1st, 2025

Revision Table

Document Creation

Table of Contents

1. Introduction

a. Existing Conditions

b. Description of Need

2. Technical Requirements

a. Network Switches and SFPs

b. Single Mode (SM) Fiber Optic Cable

c. Enclosures

d. Network Power

e. Design

3. Implementation and Testing Procedures

a. Site Surveys, Analysis, and Reports

b. Installation Design

c. Cutover and Transition Plan

d. Testing and Evaluation

e. Pre-Installation Test and Checkout (PITCO)

f. System Operation and Verification Test (SOVT)

4. Security Requirements

a. Base Security and Clearance Requirements

b. Cybersecurity Requirements

c. System Security

d. Secure Storage Area (SSA)

5. Regulatory Compliance and Property Management

a. Regulatory Compliance

b. Property Management

6. Contract Management and Support

7. Work Schedule & Location

8. Warranty

9. Training

10. Hours of Service

11. U.S. Recognized Holidays

12. Deliverables

13. Appendixes

14. Glossary of Terms

1. Introduction

a. Existing Condition The base-wide Electronic Security System (ESS) is currently operating on the base NIPR network. The current connections are in secure communications rooms and have AC power and back-up power available through Uninterruptable Power Supplies (UPS) and emergency generators. The current ESS network resides on approximately fifty-five network switches with an additional thirty-five scheduled to be replaced in FY 2026. The ESS field panels on those switches route to four Nodes which then connect to the Core Switch in the Base Defense Operations Center facility and are duplicated in the Alternate Base Defense Operations Center. Comment by JOHNSON, JOSHUA A CIV USAF AFGSC 28 CONS/PKB: Have we/hanscom already purchased these?

b. Description of Need The objective of this Statement of Work is to provide a new Closed Restricted Network (CRN) for the base wide ESS. The ESS CRN work will include the design, configuration, testing and documentation of the new ESS CRN. The contractor will support the transition off the current ESS services while transitioning to the new Ethernet-based network the current based NIPRNET supported ESS services will have to be maintained concurrently will the new network is implemented.

The contractor shall plan, procure, and install an ESS CRN as described in this SOW. All equipment listed in the SOW must be compliant with the Trade Agreements Act (TAA).

2. Technical Requirements

a. Network Switches and SFPs: Contractor will provide and install a CRN by procuring and installing new TAA compliant Cisco layer 3 managed 40/1G network switches and Single Mode (SM) 1 G SFPs. The network switches will have redundant 650-watt power supplies and provide Power over Ethernet + (PoE+). The network switches will connect to the government furnished Single Mode (SM) fiber optic network cables via TAA compliant Cisco 1G Small Form Pluggable (SFP) SM fiber optic modules. Contractor solution shall provide 10% sparring of each network switch. Contractor shall not incorporate any media converters into their design and installation configuration.

Contractor shall provide and install a Cisco DNA Center. Configure and establish security integration, and network controls including policy enforcement, access policy enforcement and automated back-up and restore functions. Network configuration elements include layer 2 switches, layer 3 switches, and associated routing may be required.

b. Single Mode (SM) Fiber Optic Cable: Provide and install SM fiber optic cables and connect to the government furnished and identified patch panels and SM dark fiber optic network cable. The network equipment locations will be approved by the 28 Communications Squadron (28 CS) and Civil Engineering prior to installation. The contractor will test and verify the function of the GFE fiber as part of the CRN installation.

c. Enclosures: The new network switches will be in a secure lockable and tampered data rack enclosure designed IAW ESS design requirements. If the existing data rack does not meet these requirements provide and install a secure, lockable and tampered data rack enclosure to protect the ESS network equipment in the government identified location for the new equipment. Cabinet tampers will be installed in locations that use GFE network enclosures. A red label with white bold lettering will be placed on each GFE enclosure that says, “This enclosure is protected by an ALARM SYSTEM. Please call (insert appropriate phone number here for the security squadron) before opening.

d. Network Power: If the new network switch is installed in an existing data rack, use the existing Uninterruptable Power Supply (UPS) to protect the ESS network from power loss and electrical surges. In locations where a new data rack is installed, provide a UPS to power and protect the new network switch for 30 minutes of back-up power if a local generator or UPS is available. If the building does not have local UPS or generator power, provide UPS power for eight (8) hours of battery back-up to maintain the ESS network during a power failure. The UPS must be fitted with relays to indicate the status of the UPS and power for the ESS on the IDS network.

All equipment will be neatly installed per the design plan and criteria provided in this SOW. All installed equipment will be labeled as shown in the CRN Design Documents.

e. ESS CRN Design: The ESS CRN will be designed to the following standards and criteria

· UFGS 25 05 11 Cybersecurity for Facility-Related Control Systems

· UFGS 26 20 00 Interior Distribution Systems

· UFGS 27 10 00 Building Telecommunications Cabling System

· UFGS 28 08 10 Electronic Security System Acceptance Testing

· UFGS 28 10 05 Electronic Security Systems (ESS)

· AFI 17-101 Risk Management Framework (RMF) for Air Force Information Technology

· AFI 33-223 Communications and Information Identification and Authentication

· AFMAN 17-1303 Cybersecurity Workforce Improvement Program

· ESE-SIT-0001, Standardized Electronic Security Equipment, Siting and Design Guidance for Permanent Installations, Air Force Life Cycle Management Center (LCMC)

· All work shall be IAW industry standards and manufacturer recommendations.

3. Implementation and Testing Procedures: The contractor shall adhere to the following procedures for implementation and testing of the ESS CRN.

Before the Installation of equipment, the following meetings and reviews will be scheduled and completed by the contractors Project Manager. The project manager will take notes at each meeting and provide notes to the government within 2 days of the meeting taking place:

· Project Kickoff Meeting at the customer location and/or teleconference for introductions and scope review.

· Contractor will perform site evaluation of the system installation locations.

· Design Review is conducted by teleconference to present the proposed system design, project schedule, and implementation plan.

· Revise design, schedule, and implementation plan based on agreements made during the Design Review meeting.

· Finalize installation and cutover of current systems requirements and document cutover activities into an executable plan.

· Final Project Plan is approved by the Government before the installation phase begins.

a. Site Surveys, Analysis, and Reports:

The contractor shall conduct a site survey to gather data to fulfill this SOW and provide improvement recommendations where necessary, to determine the optimum location and configuration for equipment/system installation, including any site preparation requirements. The Contractor shall provide an itemized breakdown of equipment and services. The contractor is responsible for providing a comprehensive installation plan, and schematics to the government.

The site survey shall gather all pertinent environmental, engineering, configuration, and design information relevant to site conditions.

Analysis and Reporting: The contractor shall analyze the collected data, perform necessary calculations to make technical recommendations, and prepare a Site Survey Report. This report shall be submitted to the Government TPOC for approval prior to proceeding with installation design.

Content of Site Survey Report: At a minimum, the Site Survey Report shall include

· Detailed site diagrams and layouts

· Assessment of existing infrastructure (power, network, space)

· Identification of potential challenges and risks

· Recommended equipment placement and configuration

· Site preparation requirements (if applicable)

b. Installation Design The contractor shall develop various technical requirements, specifications, and drawing documents to support the installation design. The contractor shall consider cost-effectiveness, reduction of risks, constraints, and schedules.

The contractor shall prepare all documentation using Government-provided information, as necessary, and format it into prescribed Government structure corresponding to the requiring agency, DoD, and U.S. Air Force instructions, standards, and specifications. The Contractor shall provide shop High-Level Design (HLD) Low-Level Design (LLD) in PDF and/or Visio format.

Installation Design Package (IDP): The contractor shall prepare and maintain an Installation Design Package (IDP) detailing the proposed installation. The IDP shall include, but not be limited to:

· Fabrication details

· Equipment placement and mounting

· Wiring diagrams and cable schedules

· Network configurations

· Bill of Materials

· As-built drawings

Project Support Agreement (PSA): The contractor shall prepare and/or maintain a Project Support Agreement (PSA) which is a formal document that details all host-base project support requirements if any are necessary. Examples of these would include changes to real property, or fiber optic cable installations between facilities.

Government Approval: The Installation Design Package (IDP) and Project Support Agreement (PSA) shall be submitted to the Government TPOC for review and approval prior to commencement of any installation activities.

c. Cutover and Transition Plan The contractor shall develop a Cutover and Transition Plan. Finalize installation and cutover of current systems requirements and document cutover activities into an executable plan.

The Cutover and Transition Plan shall include:

· A detailed schedule of cutover activities

· Identification of systems and operations that will be impacted

· A recovery and fallback contingency plan

· Communication plan to inform all concerned parties of the cutover schedule and progress.

The Cutover and Transition Plan shall be submitted to the Government TPOC and the Contracting Officer for review and approval prior to implementation. The contractor shall work with 28 CS, 28 SFS, and PIO to identify high priority facilities and priorities for the transition plan.

d. Testing and Evaluation The contractor shall conduct tests to ensure that all equipment and systems comply with the performance specifications outlined in the applicable technical manuals, test specifications, PSA, etc. Testing applies to all equipment, whether new, previously installed, or relocated.

Preliminary Testing: The contractor shall perform preliminary visual and continuity tests (cold checks) on all signal and power cables and all cross-connects to ensure proper termination has been made and no short circuits or interconnecting wiring defects exist prior to energizing each system.

Documentation: The contractor shall record, date, sign, and provide installation and system test data to the Government TPOC upon completion of the tests.

Government Witnessing: Full operational verification must be completed by both the 28 Communications and 28 Security Forces Squadrons; final system testing shall be witnessed by the Government TPOC.

E. Pre-Installation Test and Checkout (PITCO) The contractor shall conduct Pre-Installation Test and Checkout (PITCO) for all deliverable products. This shall include, but is not limited to, installation tests and systems tests for system validation for all deliverable product performance requirements.

The PITCO is designed to be accomplished prior to actual integration of a new capability into an existing live system to provide a level of confidence that the equipment/system that will be delivered for installation is fully operational.

F. System Operation and Verification Test (SOVT) The contractor shall conduct operation tests in accordance with operations standards set forth by 28 Security Forces and 28 Communications squadrons to ensure network link integrity and data traffic transport capabilities, the contractor shall develop a System Operation and Verification Test (SOVT) Acceptance Test Plan (ATP).

The SOVT ATP is a document that shall be used by the contractor, the Government TPOC, and the project site to document that the new system/equipment has been properly configured and/or integrated, has been tested, and is ready for operational use and site acceptance.

The SOVT ATP will contain sufficient detailed testing to fully exercise the system’s or equipment’s capabilities. At a minimum, the ATP document will address the following areas:

* A description of the hardware/software configuration installed

· Overall system physical inspection

· Non-operational testing

· Primary power checks

· Equipment testing

· System interface testing

· End-to-end testing

· Equipment/system shutdown procedures

· Preventive Maintenance Service Overview

· Logistics support, including acceptance sheets for the delivery of logistics support materials

· Training verification

The SOVT ATP shall be submitted to the Government TPOC for review and approval prior to execution of the SOVT. Upon completion of this project, provide results of Test and Acceptance from the generated Acceptance and Test Procedures (ATP) to be developed on-site between the contractor and government.

The SOVT ATP should include 3 phases, a contractor Verification Test (CVT), to take place within 2 weeks prior to the phase 1 testing and shall monitor this system for operational issues up to the phase 1 SOVT. The contractor shall coordinate the actual Phase 1 SOVT or Government Acceptance Test (GAT) after a successful CVT. The Contractor shall lead conducting the Phase 1 SOVT/GAT with the Technical POC.

The Contractor Shall participate in the Phase 2, 72-hour test. The contractor shall complete an initial test report and provide documentation to the Technical POC. The contractor shall be responsible for any corrective issues on all components/items/software installed on this contract that are required during the 30-day Phase 3 testing through final certification of the system. The contractor is not required to stay on site during phase 3 testing but shall return to the site immediately to remedy any installation issues or defects.

4. Security Requirements A. Base Security and Clearance Requirements

1. Personnel Security Clearances: The contractor shall ensure that all personnel assigned to this project possess and maintain the appropriate security clearances (SECRET or TOP SECRET) as required by the government. Background checks and security investigations will be conducted in accordance with DoD regulations. The contractor shall provide documentation verifying personnel security clearances to the Government TPOC.

2. CAC Requirements: Contractor personnel requiring logical access to government IT systems must obtain and use Common Access Cards (CACs) with Public Key Infrastructure (PKI) certificates. Contractors must comply with all CAC issuance and usage policies, including completing required cybersecurity awareness training annually.

3. Physical Access Control: The contractor shall comply with all physical access control procedures at the installation site, including displaying proper identification (e.g., CAC) and adhering to escort requirements. The contractor is responsible for obtaining and returning all base access badges for their personnel.

Installation Access: Ellsworth AFB is considered a closed base. All personnel entering must have specific permission of the installation commander for entry. This permission is granted when a contractor employee is sponsored onto Ellsworth AFB by Active Duty military or civilian government personnel. The Government Representative will obtain contractor information necessary to submit and Entry Access Letter to the Visitor Control Center (VCC). The contractor shall be responsible to ensure that all its employees obtain and keep on their person at all times while working on the base, the pass issued to them by the VCC. Upon completion of the work or termination of an employee, the contractor shall be responsible for turn in of all passes to the Government Representative or to the VCC of the 28 Security Forces.

*NOTE:* Failure to turn in passes will result in WITHHOLDING OF FINAL PAYMENT and revocation of any future badges issued by Pass and Registration Office to the employee and the contractor.

Entry Access Letter: A completed signed original EAL must be delivered to VCC no later than 5 working days prior to the desired day of entry onto Ellsworth AFB. The Visitor Control Center will issue a temporary pass to the contractor personnel listed on the EA. Personal information provided on the EAL will be cross-referenced against state and federal criminal databases to identify those individuals possessing outstanding warrants. Those individuals with outstanding warrants will be detained at the Visitor Control Center on the desired day of entry and turned over to Box Elder Police Department.

Restricted Area/Access Coordination: Contractor performance within restricted/controlled areas will be required. If contractor work is required in a restricted/controlled area the contractor will shall be escorted by a 28 CS member as well as a government individual authorized to escort within said areas. Work schedule requests or changes to existing schedules for work to be performed in a “USAF RESTRICTED AREA” shall be submitted at least 7 calendar days in advance for approval and coordination of Ellsworth AFB Security Forces.

Restricted/Controlled Areas: Ellsworth AFB security may be viewed as being one of three broad levels, the level in effect being dependent on the location or AREA of Ellsworth AFB in question.

The lowest level of security exists in “GENERAL ACCESS” areas. These areas are all of Ellsworth AFB outside of the "USAF Controlled" and "USAF Restricted" areas.

“USAF Controlled” access areas are the mid-level security areas. Presence within the CONTROLLED ACCESS AREA is by authorization; however, the movement of authorized personnel in and out of these AREAS is generally not impeded.

The highest level of security on Ellsworth AFB is that within the “USAF RESTRICTED AREAS”. These areas are subdivided to be known as Protection Level 1, 2 or 3 AREAS.

5. Vehicle and Licensing Requirements:

· All Contractor employees who will be driving a vehicle on Ellsworth AFB shall always have a current driver’s license with them while on Ellsworth AFB.

· All Contractor vehicles to be operated on Ellsworth AFB will have a valid state registration, vehicle inspection, and insurance. Proof of registration and vehicle insurance must always be physically available while the vehicle is on Ellsworth AFB.

· Any Contractor employee who will be operating heavy equipment or specialized equipment that requires a license, or certification shall be so licensed and/or certified with proof presented to the contracting officer prior to work start.

6. Reporting Requirements: The contractor shall immediately report any security violations, incidents, or suspected compromises (including loss of CACs or security badges) to the Government TPOC and the base Security Management Office.

7. OPSEC Compliance: The contractor shall adhere to all applicable Operations Security (OPSEC) requirements. The contractor shall develop and implement an OPSEC plan to protect sensitive information related to the ESS CRN project. All contractor personnel assigned to this project must receive OPSEC awareness training.

B. Cybersecurity Requirements

1. RMF Compliance: The contractor will support cybersecurity activities necessary to meet DoD cybersecurity requirements equivalent to the current existing system ATO baseline, The ESS CRN must comply with all applicable DoD cybersecurity requirements, including the Risk Management Framework (RMF) as outlined in DoD Instruction 8510.01. The contractor will support initially support the Risk Management Framework accreditation per the DoDIN requirements and provide all required DISA STIG compliance documents and/or verification. The contractor shall develop and implement a System Security Plan (SSP) and Plan of Action and Milestones (POA&M) to address security vulnerabilities. The SSP and POA&M must be submitted to the Government TPOC for approval.

2. STIG Implementation: The contractor shall implement all applicable Security Technical Implementation Guides (STIGs) to harden the ESS CRN and ensure compliance with DoD security standards. The contractor shall provide documentation demonstrating STIG compliance.

3. Data Handling: All data processed, stored, or transmitted on the ESS CRN must be handled as Controlled Unclassified Information (CUI) at a minimum. The contractor shall implement appropriate data handling procedures to protect the confidentiality, integrity, and availability of data, in accordance with DoD policy.

4. Vulnerability Scanning: The contractor will perform the initial vulnerability scanning, reporting and analysis for 100% of IP-connected devices and provide documentation or verification to the government, the contractor shall conduct regular vulnerability scans of the ESS CRN using DoD-approved scanning tools (e.g., ACAS, SCAP) and remediate any identified vulnerabilities in a timely manner. Scanning results and remediation plans must be submitted to the Government TPOC.

5. Incident Response: The contractor shall develop and implement an incident response plan to address any cybersecurity incidents that may occur. The plan must be consistent with DoD incident response policies and procedures.

6. Accreditation: The contractor shall be responsible for obtaining and maintaining all necessary accreditations documentation for the ESS CRN, in accordance with DoD requirements. The contractor shall provide documentation demonstrating accreditation status to the Government TPOC. Provide PDF or Visio high-level accreditation diagrams, update the hardware/software list, and update the ports, protocols, and services (PPS) for the initial installation will be provided to the government at completion of the project.

C. System Security The contractor shall install two tamper switches on the data rack to indicate that the door has been opened. The UPS status relays; AC power fail, UPS system trouble and UPS low battery and the tamper switch will be cabled in conduit to the existing Intrusion Detection System (IDS) in the building to monitor the ESS network security and power per the Integrated Base Defense Security Systems Modernization (IBDSS) and DAFI 31-101 standards.

The Contractor will program the new tamper switches into the existing system. The Contractor will be Certified by the ESS system Manufacturer. The Certification must be current.

D. Secure Storage Area (SSA) The contractor shall possess an established Secure Storage Area (SSA) that meets the facility requirements outlined in applicable regulations (e.g., ICD 705). The contractor shall provide documentation verifying the SSA's compliance with these requirements.

5. Regulatory Compliance and Property Management

Regulatory Compliance The contractor shall comply with all applicable federal, state, and local laws, regulations, and standards in the performance of this contract. This includes, but is not limited to, regulations related to security, cybersecurity, safety, environmental protection, and labor.

The contractor shall adhere to the following specific regulatory requirements:

· DoD and Air Force Instructions: Compliance with all relevant DoD and Air Force Instructions (AFIs) pertaining to electronic security systems, cybersecurity, information assurance, and risk management.

· NIST Standards: Adherence to National Institute of Standards and Technology (NIST) Special Publications, including the 800 series, for computer security policies, procedures, and guidelines.

· UFGS Standards: Compliance with applicable Unified Facilities Guide Specifications (UFGS) for electronic security systems and related infrastructure.

· Trade Agreements Act (TAA): All equipment and materials procured for this project must be compliant with the Trade Agreements Act (TAA), if applicable.

· Cybersecurity Framework: Adherence to the National Institute of Standards and Technology (NIST) Framework for Improving Critical Infrastructure Cybersecurity.

· DoD 8570.01-M: Compliance with DoD 8570.01-M for cybersecurity workforce training, certification, and management.

· Safety Regulations: Compliance with all applicable Occupational Safety and Health Administration (OSHA) regulations and other safety standards.

· In addition to the above, the contractor shall adhere to the following product validation requirements:

· Product Authenticity: The contractor shall certify that it purchases supplies from authorized resellers and/or distributors. Unless otherwise specified, the contractor shall warrant that the products are new and in their original packaging.

· Software Licensing: The contractor shall obtain all manufacturer products submitted at the DO level from authentic manufacturers or through legal distribution channels only, in accordance with all applicable laws and policies at the time of purchase. The contractor shall provide the Government with a copy of the end-user license agreement and shall warrant that all manufacturer software is licensed originally to the Government as the original licensee authorized to use the manufacturer software. The contractor shall track the licensing information and have it available for Government review as needed.

· Cybersecurity Validation: The contractor shall ensure that all products recommended and/or procured that impact cybersecurity or IA shall be selected from the National Information Assurance Program (NIAP) Validated Products List, if applicable.

The contractor shall provide documentation demonstrating compliance with all applicable regulations and standards, including certifications, test reports, and other relevant evidence.

The contractor is responsible for staying informed of any changes to applicable regulations and standards and ensuring that the ESS CRN project remains in compliance.

Property Management The contractor shall provide all materials, cables, and connectors as required for the accomplishment of the tasks within the Proposal unless otherwise specified. All material will be new and unused unless otherwise authorized by the contracting officer. The contractor, at its discretion, may provide initial quantities or supplemental materials as it deems required. All surplus/residual material is the property of the contractor.

The contractor shall establish and maintain a system for managing all Contractor Acquired Property (CAP) used in the performance of this contract, in accordance with FAR Part 45 and other applicable regulations. This includes, but is not limited to, the following:

· Inventory Tracking: The contractor shall create and maintain internal records of all CAP. The contractor shall record each item delivered and/or ordered in a Material Inspection and Receiving Report/Inventory Tracking Report. At a minimum, the report shall track the following information: item description, order date, serial number, model number, lot number, delivery location, and the manufacturer warranty period and expiration date, if applicable. The contractor shall have inventory report information available for Government review as needed, and the contractor shall ensure the report information has the ability to be sorted and manipulated by any of the input fields.

· Reporting: The contractor shall provide regular inventory reports to the Government TPOC, as directed.

· Marking: IAW DFARS clause 252.211-7003, the contractor shall ensure all items delivered are properly marked with a Unique Item Identifier (UII) unless otherwise specified.

· Disposition: Upon completion of the project, the contractor shall properly dispose of or transfer all CAP as directed by the Government TPOC.

Staging and Delivery: The contractor supplied materials shall be shipped from the contractor designated supply points, or drop-ship vendors, sub-contractors and or other facilities to a warehouse facility provided by the government.

Disposal of Materials: All debris and unserviceable materials generated under this contract such as scrap, salvage material, industrial waste, non-recyclable materials, and equipment/material not listed shall be disposed of off-base by the contractor in accordance with all applicable federal, state, and local regulations.

Responsibility for Damages: Any damages caused to U.S. Government property during the course of performing this contract shall be restored, replaced and/or repaired to its original condition at no additional cost to the U.S. Government.

6. Contract Management and Support Program Management: Program Management shall be provided throughout the design and implementation of the system. The contractor shall describe their established Program Management service offerings in support of the program. At a minimum, the services shall include:

· Design planning

· Implementation planning

· Management of all system integration and site preparation/development activities

· Acceptance testing

· Migration

· Optimization

System Engineering: Systems engineering services shall be provided from the preliminary system design through the completion of system implementation, security evaluation, and functional testing. At a minimum, system engineering services shall include the following:

· System design

· System Architecture development

· Implementation support (design synthesis)

· Acceptance testing

Government Furnished Properties and Services: The Government will provide reasonable utilities and workspace for the contractor to perform the requested duties. The government will provide all support equipment (desks, maintenance laptops. patch cords etc.) and storage space for the equipment necessary for the contractor to perform all work. No covered or secure storage areas will be required or made available to the contractor.

Telephones: The Government will not provide telephone services. If available, the Contractor may use government phones in a case of emergencies or during field and site work. No long-distance telephone calls will be authorized.

Hazardous Conditions: During performing work under this contract, should the contractor find existing hazardous conditions that create an unsafe working environment preventing him or her from completing the outlined work, the GR shall be immediately notified.

Contractor Employees: All contract personnel working in situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor personnel shall be easily recognizable as contractor employees. This may be accomplished by wearing distinctive clothing bearing the name of the company or by wearing appropriate badges which contain the contractor’s company name and the employee’s name.

Contract Manager: The contractor shall provide a contract manager who shall be responsible for all requirements in this SOW. The name of this person and an alternate(s) who shall act for the contractor when the manager is absent, shall be designated in writing to the Contracting Officer (CO). The contract manager or alternate shall have full authority to act for the contractor on all matters relating to this contract. The contractor shall provide the contract manager’s names, addresses, and telephone numbers. The contractor shall maintain a current listing of employees, providing updates as changes occur. The contract manager or alternate shall be available during duty days from 0730 to 1600. The contract manager or alternate shall have a good understanding of the requirements pertaining to this contract for interpretation and implementation of directives (written and oral) issued in English by the CO or GR. The Government requires all correspondence to be in either Microsoft Excel or Microsoft Word

Removal of Contractor Employees: The contractor shall utilize only experienced, responsible and capable employees in the performance of this contract. The CO may require that the contractor remove any of his/her employees who endanger persons or property, or whose continued employment under this contract is inconsistent with the interests of the U.S. Government.

Temporary Work Stoppage: In the event the U.S. Government requests a temporary shutdown of the facility, the contractor will be notified in writing by the CO.

Inspection/Acceptance: Upon completion of above work, acceptance inspections shall be conducted by the contractor and the GR. If any deficiencies are found during the inspection, the contractor must correct all deficiencies to meet the needs of a functional systems to be provided to the government. All details of workmanship shall be in accordance with the highest industry standards and best practices for Call Manager installation in accordance with manufacturer’s specifications.

7. Work Schedule & Location. All work is to be conducted on Ellsworth AFB; remote work is not authorized. The desired completion date is 8 months from contract award. The contractor shall coordinate with the Government Representative (GR) for the establishment of performance schedule and submit a work schedule to GR no later than (NLT) 15 calendar days prior to commencement of work. The contractor shall not deviate from the approved schedule without obtaining prior approval from the GR. The Contractor shall notify the Contracting Officer (CO) of any delays or problems impacting task completion including nature of the delay and expected completion date.

8. Warranty. The contractor shall provide the Government with their standard commercial 1-year warranty. The contractor shall provide the proper contact information and documentation for warranty request.

9. Training. The contractor shall provide official authorized training on newly installed equipment for up to six Ellsworth AFB communications and Security Forces alarm technicians. The duration of the training shall be a minimum of at least two days. Training will be a combination of over-the-shoulder and hands-on. Training to take place after the initial installation, and before system acceptance.

10. Hours of Service. The contractor shall routinely work during normal duty hours 0700-1600 of the site. However, mission requirements may necessitate work outside normal hours (nights and/or weekends). Any site work requested by the contractor to be performed outside of normal duty hours shall be coordinated with the 28 CONS and 28 CS/SCXP at least five calendar days in advance and in writing; electronic messaging is acceptable.

11. U.S. Recognized Holidays. The Contractor shall not perform under this contract on federal holidays On site-unique down-days unless expressly authorized by the 28CONS and coordinated with the 28 CS/SCXP.

· 11 November* Veterans Day

· 4th Thursday in November Thanksgiving Day

· 25 December* Christmas Day

· 1 January* New Year’s Days

· 19 January* Martin Luther King Jr.

· 16 February* Washingtons Birthday

· 25 May* Memorial Day

· 19 June* Juneteenth Nation Independence Day

American holidays falling on a Saturday will be observed on the preceding Friday, and holidays falling on a Sunday will be observed on the following Monday.

Site unique down days for the remainder of calendar year 2025 and January 2026 are:

· 10 November (AFGSC Family Day)

· 28 November (AFGSC Family Day)

· 26 December (AFGSC Family Day)

· 02 January (AFGSC Family Day)

· Remaining January – June 2026 Family Days are yet to be determined at the generation of this SOW.

12. Deliverables The following deliverables require written approval from the Government TPOC *before* the contractor can proceed with subsequent phases of work. Failure to obtain approval may result in delays and/or rework at the contractor's expense.

a. Pre-installation

a. Installation Schedule (within 15 days of the award)

b. Detailed Project Schedule (Plan of Objectives and Milestones - POA&M): A comprehensive schedule outlining all project tasks, milestones, and deadlines. This plan must include adequate response/cycle timelines for Government responses and actions. **(Approval Required)**

c. Commercial Drawings. Drawings must include the following at a minimum:

i. Floor plans

ii. Single Line drawings with device names

iii. Network Port Schedule

iv. IP schema

v. Enclosure elevations

d. Design Data Sheets

e. Site Preparation and Installation Plan. This will be submitted to the government for review and approval.

f. System Design Documents (Installation Design Package - IDP): Including preliminary (30%, 60%, 90%) and final (100%, As-Built) drawings, schematics, and specifications for the ESS CRN. These drawings must include fabrication details, equipment placement, integration points, and a complete bill of materials. Each iteration of IDP will be submitted to the Government for Approval Prior to proceeding to the next iteration.

g. Cutover and Transition Plan: A detailed plan for transitioning the ESS to the new CRN, including a rollback plan in case of issues. **(Approval Required)**

h. Information Systems Accreditation (A023)

i. Project Support Agreement (PSA): A formal agreement detailing all host-base project support requirements.

j. Bill of Materials: A complete and detailed Bill of Materials (BOM) listing all equipment, components, and materials required for the project, including part numbers, quantities, and vendor information.

b. Post installation closeout

a. As-Built Drawings

i. Equipment serial numbers

b. Technical Report – Study Services – Warranties

c. Information Systems Accreditation (A023)

d. Cybersecurity Assessment and Authentication (A037)

e. Test Plans and Reports: Detailed test plans for pre-installation testing (PITCO) and system operation verification testing (SOVT), along with corresponding test reports documenting the results. * Test Plans (PITCO and SOVT) **(Approval Required)**

g. Operation and Maintenance Manual: The contractor shall provide Operating and Maintenance manuals describing system components, operation, and function to the GR

h. As-installed documentation, customized for your system.

i. Warranty Tracking Information: The contractor shall provide a report containing warranty information for all serialized items, including warranty start and end dates, terms and conditions, and contact information for warranty service. This information shall be provided in a format approved by the Government TPOC. Approved installation and project plans that are generated by the contractor on their IT systems must be made available to the government formats including PDF, Excel, Word and Power point. Hard copies and soft copies are property of the US Government and shall be turned over when requested by the Government or at the conclusion of the contract.

All deliverables must be submitted electronically in formats compatible with Microsoft Office (Word, Excel, Project, Visio) and AutoCAD/Visio, as applicable. All deliverables must be submitted to the government-designated representative [Name/Title] via email unless otherwise specified.

Appendixes

1. Bill of Materials (Major Components)

Glossary of Terms

· **AFI:** Air Force Instruction

· **AFMAN:** Air Force Manual

· **ARP:** Address Resolution Protocol

· **ATO:** Authority To Operate

· **ATP:** Acceptance and Test Procedures

· **BOM:** Bill of Materials

· **CAC:** Common Access Card

· **CAP:** Contractor Acquired Property

· **CFR:** Code of Federal Regulations

· **CO:** Contracting Officer

· **CRN:** Closed Restricted Network

· **CS:** Communications Squadron

· **CS/SCXP:** Communications Squadron/ Security Contingency Exercise Program

· **CUI:** Controlled Unclassified Information

· **DAFI:** Department of the Air Force Instruction

· **DFARS:** Defense Federal Acquisition Regulation Supplement

· **DISA:** Defense Information Systems Agency

· **DoD:** Department of Defense

· **DoDIN:** Department of Defense Information Network

· **EAL:** Entry Access Letter

· **ESS:** Electronic Security System

· **GFE:** Government Furnished Equipment

· **GR:** Government Representative

· **HLD:** High-Level Design

· **IA:** Information Assurance

· **IBDSS:** Integrated Base Defense Security Systems

· **ICD:** Intelligence Community Directive

· **IDS:** Intrusion Detection System

· **IDP:** Installation Design Package

· **IGI&S:** Installation Geospatial Information and Services

· **IATO:** Interim Authority To Operate

· **IT:** Information Technology

· **LCMC:** Life Cycle Management Center

· **LLD:** Low-Level Design

· **NACI:** National Agency Check with Inquiries

· **NIAP:** National Information Assurance Program

· **NIPR:** Non-classified Internet Protocol Router Network

· **NIST:** National Institute of Standards and Technology

· **NLT:** No Later Than

· **OPSEC:** Operations Security

· **OSHA:** Occupational Safety and Health Administration

· **PA:** Property Administrator

· **PDF:** Portable Document Format

· **PII:** Personally Identifiable Information

· **PITCO:** Pre-Installation Test and Checkout