Attachment 1 Draft SOW - VRET Training.pdf

Statement of Work (SOW) Virtual Realty Emergency Training (VRET)

Part I: General Information

1. INTRODUCTION/OVERVIEW

Mission of the U.S. Department of State: The U.S. Department of State is the lead institution for the conduct of American diplomacy and the Secretary of State is the President’s principal foreign policy advisor. The Department of State’s mission is to advance U.S. national security interests, fight terrorism, protect U.S. interests abroad, and implement foreign policy initiatives that build a more free, prosperous, and secure world.

Mission of the Bureau of Medical Services (MED): The mission of the Bureau of Medical

Services (MED) is to safeguard and promote the health and well-being of America’s diplomatic community and to facilitate the diplomatic efforts of the Department of State (DOS). Overseas, MED provides primary care and mental health services, manages hospitalizations and medical evacuations, and assesses local health threats and medical resources for 66,000 employees and their eligible family members from more than 75 federal agencies engaged in the advancement of Americas interests and national security at U.S. Diplomatic Missions abroad. MED promotes wellness through health promotion, education, immunizations, and attention to health maintenance. MED provides occupational and travel medicine services to ensure a safe workplace and healthy workforce worldwide. MED also prepares for medical responses to pandemics, disasters, and terrorist attacks through emergency planning, staff training, and stockpiling of emergency drugs, medical supplies, and personal protective equipment. MED strives for quality patient care by monitoring credentials, patient satisfaction, care delivered, risk assessment, and by providing continuing medical education to our nurses and medical specialists.

2. BACKGROUND

The mission of the Medical Specialists Staff Office (MED/PD/MSSO) is to manage the hiring and on-boarding of medical professionals, make post assignments, provide ongoing continuing education and a path for professional development in support of the Department of State's worldwide medical program so the diplomatic community has access to adequate medical care and health service support while posted abroad.

MED/PD/MSSO’s priority objective is to support four inter-related sub-programs:

Medical Provider Program: The Medical Provider Program Manager (MPPM) manages approximately 115 Medical Providers (MP), including making post assignments and establishing new positions for additional medical providers stationed overseas. The MPPM is also responsible for managing the Medical Provider Mentor Program, which pairs new MPs with those already experienced in the field.

Training and Professional Development Program: The Education and Training Office (ETO) coordinates the educational and professional development for medical professionals employed by the Bureau of Medical Services and the nurses and other health professionals employed by

Missions overseas. The ETO is responsible for planning, coordinating, and implementing staff orientation, development, continuing education, annual updates, and competency evaluation processes.

Overseas Nursing Program: Overseas Nursing (ON) is responsible for formulating, developing, and implementing MED's Overseas Nursing Program which supports over 200 embassies and consulates. The Director of Overseas Nurses (DON) along with other MED leadership establishes specialized nursing policies, practice standards, and protocols governing nursing care in all Health Units (HUs) operated by the Department of State. ON creates and assesses on-site and off-site orientations for new nurses, nurses training programs, and Continuing Nurse

Education (CNE) activities, including conferences or symposia, online activities, hands-on skills, and competency and proficiency training.

Talent Acquisition Team: Talent Acquisition (TAQ) recruits for all medical specialists, manages social media accounts and all hiring efforts including vacancy announcements, hiring pipeline, oral assessment schedule and seats in classes. This program is also responsible for acquiring feedback and promotional material from overseas Foreign Service Medical Specialists to help in recruitment efforts.

MED develops various programs to identify and mitigate emergent health threats, whether natural or man-made disasters. Individual MED/PD/MSSO programs have developed methods and processes to schedule, track, monitor and evaluate project initiatives and training programs supporting MED’s mission objectives.

Regional and country in-person trainings are currently conducted on a two-to-four-year basis and have identified deficiencies in nurse training requirements and preparedness for emergency and crisis situations. Without the ability to consistently provide readily available hands-on training at U.S. standards of care, our overseas nurses are unable to maintain skills and provide the quality care needed to support our military and Foreign Service officials and their Mission communities. ON needs a mechanism to assess and evaluate the status of the overseas nurses’ skillset and training to determine their competence and viability in the field.

Comparing training data on a macro level will help determine which regions or countries need more in-person training support. The implementation of a virtual training program will save the Bureau tens of thousands of dollars a year in travel and equipment transportation costs, while also allowing senior management to monitor and evaluate metrics that MED previously has not had the capability of tracking. MSSO has officially identified a need for the Office of

Overseas Nursing to develop a Virtual Reality Emergency Training Program to support this initiative.

3. SCOPE

Under this contract vehicle, the Contractor shall provide a Virtual Reality Emergency

Training (VRET) Program through a software-based application coupled with Virtual Reality

(VR) or Augmented Reality (AR) capability that includes, but is not limited to, a visual screen or display, and state-of-the-art sound, eye or head motion-tracking sensors and/or cameras that will be utilized worldwide for emergency training management to meet the needs of the Diplomatic community. The VR/AR system prepares overseas nursing staff for embassy emergencies and triage care. A pilot program will be created and distributed to 10 countries around the world including Ukraine, Poland, Mexico, Canada, Brazil, Argentina, Colombia, El

Salvador, Uruguay, and Panama. Upon successful completion of the pilot program, the VRET will be implemented in all Department of State HUs.

Part II

Contract Type.

Primarily Firm Fixed-Price (FFP), with Cost Reimbursement and Time and Materials.

4. WORK REQUIREMENTS

4.1 OBJECTIVE

The Director of Overseas Nurses provides training to overseas posts to ensure nurse education compliance and preparation for any scenario. A comprehensive system that can support these major lines of effort will help DOS/MED to achieve its programmatic and organizational objectives, better understand the scope and impact of its operations and identify areas for improvement.

DOS/MED seeks to establish a comprehensive enterprise virtual and augmented reality (VR/AR) training management system utilizing VR/AR technologies that tailors content and features and includes modifications to meet the Bureau’s overall operational needs, both domestically and overseas. A VRET program would optimize MED’s training capabilities and ensure that overseas staff have access to training 24/7, based around their schedule and time zones. This solution will centralize training program planning and implementation, and standardize and optimize training metadata collection, evaluation, and management.

The VRET program should provide instructions in several selected languages on use of the

VR/AR software and hardware to facilitate trainee understanding and utilization of the program. The program will reinforce medical triage training through nationally recognized/accredited curricula such as Continuous Nursing Education (CNE), Massive

Hemorrhage Airway Respiratory Circulation and Hypothermia (MARCH), and Simple Triage and

Rapid Treatment (START). The platform should incorporate an interface capable of compiling and analyzing data over time, and by sector, country, region, or globally.

Program Outcome: By interacting with the VRET platform, U.S. Mission Health Unit nurses will complete training programs of a variety of low complexity to high complexity medical and emergency scenarios that allow them to respond as they would in a real-time situation. The nurses will have an increased competence and confidence level in their ability to manage patients requiring emergency intervention, whether for a single patient episode or a multi-casualty event. These outcomes will be measured by Key Performance Indicators (KPI) within the platform, collated for analysis via reporting tools and augmented by external surveys by the

DON.

Capabilities Requirements

1. Virtual Reality/Augmented Reality capable (VR/AR): The training platform must incorporate VR/AR systems compatible with a VR/AR hardware.

2. Medical based guidance/consulting: The software platform must utilize modules of

U.S. standard, evidence-based medical practice guidelines and expertise that are presented in a manner that will facilitate the learner’s ability to understand and collaborate employing familiar phrases and training methods utilized in the medical field.

3. Cloud-based and Flexible: MED requires the platform to be a cloud-based system that can be used in 200+ countries and domestic offices in which MED operates. The system will be scalable and dynamic, with the ability to evolve as technology and bureau needs arise and include software monitoring and updates.

4. Multi-lingual instruction: MED requires the system to provide clear instructions and guidance for use in select native languages.

5. Data Analytics: MED requires a dashboard-style reporting tool which can efficiently track training metrics of all participants and aggregate data in easily read, customizable visualizations within the platform as well as ability to export data to visualization software (such as Tableau or Power BI). The visualizations shall present a cohesive and accessible breakdown of training metrics based on individual users.

6. Ease of use: MED requires the reporting tool and directions for VR/AR systems use to be very user-friendly, ensuring people with various computer and data literacy skills can utilize these systems to practice medical training and assess target goals.

7. Designed for scale: MED requires that the platform be scalable beyond the pilot posts to encompass the entire Bureau within hundreds of overseas posts.

8. Low/limited bandwidth support: MED requires the platform to operate in areas that have low bandwidth internet access and areas where MED has limited access to open networks. The system shall have offline access capabilities or portable hotspots to support posts where internet access is intermittent.

9. Role-based accessibility: MED requires the capability for multiple user complexity levels and roles that can be preset for various trainee user groups, allowing for configuration for a wide range of trainees with varying technical abilities. This will allow those less technically savvy to access training modules on a more basic level of understanding, with the flexibility to adapt and learn more challenging programs as they progress.

10. MED requires all technical equipment to be compliant with Department of State security and technical specifications. Software and hardware are subject to final review for compliance by the Bureau of Medical Services Office of Information

Technology

4.2 TRAINING AND TECHNICAL

The Contractor shall maintain a strong understanding of user requirements and establish a core set of business processes to support stakeholders that would use or assess the VR/AR training system and its data overseas.

To support this effort, the contractor will:

1. Develop an understanding of the Bureau of Medical Services (MED) mission and how care is delivered to the American diplomat and their families at U.S. Mission Health

Units (HU), HU staffing structure as well as overseas medical and emergency resources and the diverse complexities of accessing medical care at various posts. Engage with pilot posts in key regions and domestic programs to be used as test cases for expanded global rollout to understand requirements for the development of the web-based emergency program. Become familiar with the metrics and minimum KPIs required to monitor the nurses’ use of the platform, ease of use, deficiencies, compliance, results, and reporting tool performance.

2. Develop or utilize off-the-shelf training modules delivered with VR/AR technologies to train nursing staff for emergencies and triage care. The training scenarios are to focus on a range of skills including rapid triage, pediatric and adult respiratory emergencies, cardiac emergencies, and mass casualty response such as START or MARCH. Training modules should stem from nationally accredited or recognized curricula with final selection approval by the DON. Pilot low complexity training modules can be single-user tasks of simple memory-recall, (i.e., a child in respiratory distress and needs aerosol mask with bronchodilators or responding to a person with cardiac related chest pain).

3. Develop a core and advanced set of prioritized user requirements for an enterprise-level reporting tool that will be used by overseas and domestic health units for the purpose of training planning, implementation, tracking and outcome measurement of medical operations and assessments. Key metrics include (but are not limited to): the nurses’ use of the training programs, deficiencies, compliance, and completion of training program.

4. Deliver twenty (20) virtual reality (VR/AR) enabled headsets and all support equipment

(i.e., chargers, cases, instruction pamphlets) to ten pilot posts for an initial one (1) year pilot program. Upon successful completion of the pilot program, deliver additional

VR/AR headsets and equipment to expand the program to all 200+ Health Units worldwide. Successful completion of the pilot program will be determined by MED based on vendor performance and delivery, learner compliance and completion of training objectives, as well as fiscal considerations.

5. Identify and provide support mechanisms required to launch and sustain the Virtual

Reality Emergency Training System, including beta-testing, user and trainer instruction, technical support, subject matter expert/s for virtual or phone support, and data tracking needs.

6. Develop standard analytical report templates based on data the system collects and the reporting needs of MED and the Department of State. At a minimum, the reports should provide quantitative and qualitative analysis and feedback on training compliance, results, service standards, and cost effectiveness at the enterprise level for

MED leadership, at the regional and functional level for team leads, and at the program-level for the program management office.

7. Provide Data analytics in dashboard format that is accessible 24/7.

8. Evaluate VR/AR functionality and utilization for effectiveness at meeting the operational requirements of their current user base and make recommendations for improvements.

9. Provide instructions/specifications for equipment use handling, disinfection, and maintenance.

4.3 POST-PILOT PHASE

In addition to the contractor will also be required to perform the following tasks:

1. Monitor and conduct routine audits of the software to ensure no technical bugs or defects are detected and that user operation is unimpaired.

2. Correspond and work with the COR to ensure data tracking and management is complete and scalable with bureau goals and initiatives.

3. Adapt additional training modules with expanded complexities including:

a) Medium Training Complexity: Complex environments or training action, multi-scenario trainings with up to 20 characters to interact with (i.e., recording patient vital signs for multiple patients, conducting simple life-saving procedures, cardiac arrest, triaging numerous patients in a mass casualty).

b) High Training Complexity: Extremely complex environments, multi-scenario with

20+characters to interact with. Examples include scene management scenarios, in-depth medical training like advanced lifesaving procedures, surgeries, or complex management of patients based on an embassy shooting incident.

4.4 PROJECT MANAGEMENT

Critical to the success of this project is close communication with the Director of Overseas

Nursing (DON) and Overseas Nursing Program Manager (ONPM). Other stakeholders may include Operational Medicine team members, Contracting Officer (CO), Contracting Officer’s

Representative (COR), Alternate Contracting Officer’s Representative MED’s Information

Technology Division, and members of U.S. Mission Health Units.

Within five (5) days of award, a kickoff meeting will be held virtually to establish lines of communication between the Contractor and the MED VRET Training Working Group Project

Team (led by Glenda Siegrist and Cynthia Sharon). Kickoff meetings will also be scheduled with

MED/WHA, MED/Ukraine, MED/Poland and with the Erudite Training Team. These meetings will serve to familiarize the Contractor with previous work done by MED, the status of the overseas training currently utilized, and to discuss the technical and logistical considerations necessary to ensure successful project execution.

The contractor will participate in a monthly meeting with the DON or ONPM to ensure effective two-way communication and allow any issues to be resolved in a timely manner.

5. CONTRACTOR PERSONNEL

The Contractor shall:

1. Accomplish the assigned work by employing and utilizing qualified personnel with appropriate combinations of education, training, and experience.

2. Match personnel skills to the work/tasks outlined in the SOW.

3. Provide the necessary resources and infrastructure to manage, perform, and administer the Award.

6. TECHNICAL SUPPORT

The Contractor is expected to maintain a customer-focused approach to the work, ensuring a high level of customer satisfaction while operating within the terms and conditions of the contract. The contractor shall provide a support service representative to evaluate and support emergency technical and program issues. The contractor will respond to telephone or email requests for technical support within 48 business hours.

7. PERIOD OF PERFORMANCE

The period of performance will be a base year plus four (4) one (1) year option periods. The base year will include the operation of a pilot program (estimate 36 weeks (9 months).

Success of the first-year pilot program will be determined by MED after consideration of factors including results of internal surveys, vendor performance and delivery, learner compliance and completion of training objectives, and fiscal considerations. Upon success of pilot program, further adaptation and development of the program will include low, medium, and high-level complex emergency scenarios. This work is to be implemented during the base year and continued during successive option year periods, contingent on MED’s decision to exercise the options.

8. PERFORMANCE MONITORING

The Contractor shall refer issues and problems immediately to the CO, COR, or appropriate

Global Talent Management (GTM) personnel as applicable. Contractor shall notify the COR, or other authorized designated representative as soon as it becomes apparent to the Contractor that a scheduled delivery will be late. The Contractor shall include in the notification the rationale for late delivery, the expected date for the delivery and the project impact of the late delivery. Such notification in no way limits the Government’s right to all rights and remedies including termination.

9. PLACE OF PERFORMANCE

At the contractor’s facilities, unless MED requires contractor staff to visit Government facilities, in which case travel reimbursements and incidentals will be reimbursed by the government.

10. SECURITY CLEARANCE REQUIREMENTS

No Security Clearance Required

11. DELIVERABLES

The Contractor shall provide the following deliverables in the timeframe and format prescribed.

The Contracting Officer (CO) shall notify the Contractor in writing of any additional deliverables that may arise during contract performance. The Government will have ten business days to review all submitted deliverables, either accepting them as is or returning them to the

Contractor with feedback and requesting corrective action. If the Government returns the document requesting correction, the ten-day review cycle applies to each subsequent document version review. If the Government does not respond within ten business days, the

Contractor may consider the deliverable as accepted. All delivery times are measured from the effective date of the contract., in the timeframe and format as prescribed:

Program Deliverables

Item

No.

Deliverable/

Item Title Frequency Delivery Format Due By

1 Kick-Off Meeting Once Virtually to the COR and ACOR

Within 5 calendar days of contract award or a mutually acceptable date

2 Monthly meeting to include status report summary

Once a month on a set date

Via Teams/Zoom and/or email to

COR and ACORs

The second Monday of every month during pilot program.

Frequency may be changed or discontinued at discretion of DON

3 Gamification training in 5 languages

Pilot:

English/Spanish

Post pilot:

French, Russian, Chinese

Electronically/

Software patch

Within 2 months of contract award concept acceptance as determined by the COR

4 Implementation of low complexity

Emergency

Training Program

Once Electronically/Softw are Patch

Within 8 months of contract award

5 Air shipment of

VR/AR equipment and hardware needed for training

Twice

(Pilot and post pilot)

Via diplomatic pouch or mailing service

Upon completion of development of training software for pilot program and after successful pilot program completion to scale for remaining posts

6 Results and data analysis of training

Continuous Virtually to COR or

DON

To coincide with deployment of hardware

7 Assess pilot program/ Lessons

Learned

Once Virtually to the COR and ACOR

Within one month after pilot program finishes or a mutually acceptable date

8 Develop additional training modules of medium & high complexity

Multiple Virtually to the COR and ACOR

Within three months after pilot program finishes and completed within option year one (1)

Explanation of Deliverables

1. Kick Off meeting: The Contractor shall attend a post-award orientation/“kick-off” meeting with the COR and the ACOR not later than five (5) business days after the date of award or a mutually acceptable date. At the direction of the Government, this may be conducted as a tele- or video conference. The purpose of the meeting is to review the final technical and contracting objectives of the statement of work and review the Contractor's project plan. Discussion points will include VRET program, vision of MED, scope of pilot program to include posts participating, estimated timelines, option of off the shelf product vs. creation of low complexity program, emergency scenarios that would be realistic for a nurse to manage, identification of the core functionalities that need to be incorporated into the VRET System, any potential problems that might cause delays, listing all the identified requirements broken into “Required Functionality (e.g., core function)” and “Advanced

Functionality.” Required functionalities are those that are the most common among participating missions, whereas advanced functionalities are features that are supplementary but not common across the board. System changes or support needed to meet program objectives should be identified, such as QM requirements, user training, and IT infrastructure. Contractor will share any “lessons learned” from existing VR/AR health related platforms.

2. Monthly meeting to include status report summary: The Contractor shall attend a monthly meeting and provide a status report update, scheduled at the convenience of the Government, which may be schedule via phone call or video-based platform with DON or ON PM, to include status updates, financial report, timeline, setbacks and any field or user problems. These monthly meetings may be terminated or convened at the discretion of the COR.

3. Gamification - Identifies Use and Operating Instructions. Explains technical aspects of hardware being used (i.e., how to use virtual reality headsets, set up chargers, use controls, and connect to hotspot or Wi-Fi at post). Operating instructions should be available in English and Spanish for pilot program and in French, Chinese, and

Russian for the expanded program. Provides visual aids for users to view for the purposes of understanding the hardware and safety rules before use.

4. Implementation of low complexity Emergency Training Program

5. Air shipping of VR/AR utilities and equipment once to each post. This will be done in two phases, the first shipment to be the pilot posts and then subsequently for the remaining posts. MED will provide the contact persons for each Health Unit and mailing addresses for US Embassy missions. Supplies shall be packed for shipment in a manner that will ensure acceptance by common carriers and safe delivery at destination. Packaging shall be consistent with the prevailing rules and regulations in both the Contractor’s host nation as well as in the receiving country.

6. Results and data analysis of training: A dashboard-style reporting tool that provides access to key performance indicators (KPIs) including (but not limited to) time on tasks, number of errors, overall ranking, engagement on training, deficiencies, and completion of programs.

7. Assess pilot program/ Lessons Learned: The Contractor shall attend a post-pilot program assessment or “Lessons Learned” meeting with the COR and the ACOR within one month of completion of the pilot program or a mutually acceptable date.

At the direction of the Government, this may be conducted as a tele- or video conference. The purpose of the meeting is to review project progress reports to evaluate success in meeting project goals/objectives.

8. Develop additional training modules of medium & high complexity, building on complex training environments, utilizing multiple trainees, and introducing multiple characters to interact with and complex medical equipment.

Deliverable Markings

All deliverables including weekly and monthly status reports, software updates submitted by the Contractor to the Government under this Award shall prominently show on the cover of the report:

Name and address of the Contractor

Award Number

Date of report

Program office(s)

The Contractor shall not include any company watermarking or statement that would prevent the Government from utilizing or circulating the information contained in the report. If there are issues with the potential proprietary nature of the information, it shall be brought to the attention of the Contracting Officer for resolution.

12. INSPECTION AND ACCEPTANCE

The Contracting Officer and his/her representatives are responsible for inspection and acceptance of the Contractor’s effort under this Award. The COR(s) and GTM(s) will review all deliverables for their completeness, accuracy, format, and acceptable content. The Contractor shall correct any deficiencies as directed by the COR and/or GTM and shall resubmit the deliverable no later than a mutually agreed upon date.

13. WARRANTY

All hardware items must be covered by manufacturer’s warranty and procured through a manufacturer-approved distribution channel. The contractor shall use commercially reasonable efforts to correct any substantial nonconformity or manufacturing defect of the hardware items delivered. The contractor shall also be responsible for repairing the hardware items or for providing replacement hardware/equipment of the same or higher technical characteristics during a minimum 2-year warranty period after delivery of the hardware.

14. OTHER DIRECT COSTS

The Award includes a funded Contract Line-Item Number (CLIN) to cover allowable Other Direct

Costs (ODCs). This will generally include costs associated with travel or training, as well as other ODCs that the COR might approve as allowable ODCs on a case-by-case basis.

For any services or other expenses that may be allowable ODCs, the contractor shall first provide the COR with a breakdown of the proposed ODCs. The COR will then determine if the proposed ODCs are necessary and allowable. Prior to performing any services or acquiring/providing any items that the COR approves as allowable ODCs, the Award must have sufficient funds on the ODC CLIN to cover the approved ODCs. The contractor will not be reimbursed for any ODCs that were not approved in advance by the COR and/or which were not sufficiently funded on the Award.

If claiming reimbursement under the ODC CLIN, an invoice must include a detailed breakdown of the ODCs for which the contractor is claiming reimbursement.

15. CONTRACTING OFFICER’S REPRESENTATIVE

In accordance with DOSAR 652.242-70 (Contracting Officer’s Representative), the Contracting

Officer may designate in writing one or more Government employees, by name and position title, to act for the Contracting Officer under this contract. Each designee shall be identified as a

Contracting Officer’s Representative (COR). Such designation(s) shall specify the scope and limitations of the authority so delegated; provided, that the designee shall not change the terms or conditions of the contract, unless the COR is a warranted Contracting Officer, and this authority is delegated in the designation. The COR is identified herein:

The Contracting Officer’s Representative for all work under this task order is to be determined.

16. SAFEGUARDING OF INFORMATION

The Contractor and its employees shall exercise the utmost discretion regarding all matters relating to their duties and functions. They shall not communicate to any person any information known to them by reason of their performance of services under this contract which has not been made public, except in the necessary performance of their duties or upon written authorization of the Contracting Officer. All documents and records (including photographs) generated during the performance of work under this contract shall be for the sole use of and become the exclusive property of the U.S. Government and cannot be reproduced or retained by the contractor. The U.S. Government has unlimited data rights to all deliverables and associated working papers and materials in accordance with FAR 52.227-14.

Furthermore, no article, book, pamphlet, recording, broadcast, speech, television appearance, film or photograph concerning any aspect of work performed under this contract shall be published or disseminated through any media without the prior written authorization of the

Contracting Officer. These obligations do not cease upon the expiration or termination of this contract. The Contractor shall include the substance of this provision in all contracts of employment and in all subcontracts hereunder. This information shall be available to the CO and COR upon request.

No news release (including photographs, films, public announcements, Facebook posts, tweets, etc.) on any part of the subject matter of this contract or any phase of any program hereunder shall be made without prior approval of the CO or COR. If information is released without written approval by the CO or COR, the Contractor shall provide a written report to the CO and

COR within one (1) business days of learning about this incident which will include disciplinary procedures that were implemented and other safeguards that the Contractor puts in place to mitigate future occurrence.

The Contractor shall comply with all Department of State FAM and FAH requirements regarding the protection of Unclassified DOS information. This includes having the appropriate equipment and procedures in place for the destruction of unclassified DOS information.

The preliminary and final deliverables and all associated working papers and other material deemed relevant by the agency that have been generated by the contractor in the performance of this contract, are the property of the U.S. Government and must be submitted to the COR at the conclusion of the contract. Each contractor/subcontractor employee who may have access to non-public Department information under this contract shall complete a Commitment to

Protect Non-Public Information Contractor Agreement. A copy of each signed and witnessed

Non-Disclosure Agreement shall be made available to upon Government request from the CO or COR.

Each officer or employee of the Contractor or any of its subcontractors to whom any

Government record may be made available or disclosed shall be notified in writing by the

Contractor that information disclosed to such officer or employee can be used only for that purpose and to the extent authorized herein. Further disclosure of any such information, by any means, for a purpose or to an extent unauthorized herein, may subject the offender to criminal sanctions imposed by 18 U.S.C. §§ 1030.

17. SENSITIVE INFORMATION STORAGE

Information will only be disclosed to authorized personnel on a need-to-know basis. The contractor shall ensure that appropriate administrative, technical, and physical safeguards are established to ensure the security and confidentiality of this information is properly protected.

When no longer required, this information will be returned to Government control, destroyed, or held until otherwise directed. Destruction of items shall be accomplished by following NIST

Special Publication 800-88, Guidelines for Media Sanitization. The disposition of all data will be at the written direction of the Contracting Officer Representative (COR), this may include documents returned to Government control; destroyed; or held as specified until otherwise directed. Items returned to the Government shall be hand carried or sent by certified mail to the COR.