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PERFORMANCE WORK STATEMENT
FOR
SNOW/ICE REMOVAL SERVICES
STREETS AND PARKING LOTS
GRAND FORKS AFB, NORTH DAKOTA
10 Jan 2026
TABLE OF CONTENTS
PARA TITLE PAGE
| 1. | | Description of Work/Services | | | 2 | | | |
| 1.1. | | Basic Services | | | | | | 2 |
| 1.1.1. | | Sanding/Deicing | | | | | 2 | |
| 1.1.2. | | Parking Lots | | | | | | 3 |
| 1.2. | | Snow Hauling | | | | | | 3 |
| 1.3. | | Damage | | | | | | 3 |
| 1.4. | | Obstacles | | | | | | 3 |
| 2. | | Service Delivery Summary | | | | 4 | | |
| 3. | | Government Furnished Property & Services | | 4 | | | | |
| 4. | General Information | | | | | 4 | | |
| 4.1. | | Quality Control | | | | | 4 | |
| 4.2. | | Quality Assurance | | | | | 4 | |
| 4.3. | | Government Remedies | | | | 5 | | |
| 4.4. | | Hours of Operation | | | | | 5 | |
| 4.5. | | Security Requirements | | | | 5 | | |
| 4.5.1. | | Passes and ID’s | | | | | 5 | |
| 4.5.2. | | Reserved | | | | | | 5 |
| 4.6. | | Records Management | | | | | 5 | |
| 4.7. | | Reports | | | | | | 5 |
| 4.8. | | Performance of Services during Crisis Declared | 5 | | | | | |
by the National Command Authority or Overseas Combatant Commander
| 4.9. | Mission Essential Contractor Personnel | 6 | | | |
| 4.10. | Modification Unit Pricing | | 6 | | |
| 4.11. | Contractor Full-time Equivalent Reporting | 6 | | | |
| 4.12. | Base Entry Procedures and Airfield Security | 6 | | | |
| Requirements | | | | |
| 4.13. | Information Protection | | 7 | | |
| 4.14. | Anti-Terrorism (AT) | | | 8 | |
| 4.15. | OPSEC | | | | 8 |
| 5. | Appendices | | | | 9 |
PERFORMANCE WORK STATEMENT
FOR
SNOW AND ICE REMOVAL SERVICES
1. DESCRIPTION OF SERVICES. The Contractor shall provide all personnel, tools, labor, equipment, supervision, and other items required to perform snow and ice removal services of streets (estimated 353K square yards of roadways) and parking areas (estimated 598K square yards of parking lots) located at Grand Forks Air Force Base (GFAFB) excluding the airfield operations surfaces and Military Family Housing.
See Appendix A for a complete listing of distances and areas categorized by priority level.
1.1. BASIC SERVICES. The contractor shall remove snow and ice from all streets and parking lots as identified in Appendix B. The contractor shall remove snow, including drift or piles, from all remaining paved surfaces such as roads and parking lots as shown on the map in Appendix B.
(a) Snow removal in Priority 1 areas shall be started immediately following the first ¼” inches of snowfall with complete removal within three (3) hours of the last ¼” inches of snowfall.
(b) Snow removal in Priority 2 areas shall be started immediately following the first ¼” inches of snowfall with complete removal within twenty-four (24) hours of the last ¼” inches of snowfall. Clear a two-lane driving path through all priority 2 streets and parking lots within twelve (12) hours of the first ¼” inches of snowfall.
(c) Snow removal in Priority 3 areas shall be completed within seventy-two (72) hours of the last ¼” inches of snowfall and all parking lots within ninety-six (96) hours of the last ¼” inches of snowfall. Clear a two-lane driving path through all priority 3 streets and parking lots within twenty-four (24) hours of the first ¼” inches of snowfall.
An additional twenty-four (24) hour variance will be given for complete clearing of streets and parking lots given severe snowfall (over 12” inches in 12 hours) or severe winds (sustained winds over 25 mph).
Recurrence of snowfall: In the event of snowfall recurring within twenty-four (24) hours of the first ¼” inches of snowfall, the contractor shall begin clearing Priority 1 areas immediately and follow the normal snow removal schedule from that point on. In the event of a continuous snowfall, the contractor shall keep Priority 1 areas clear, as well as working to clear Priority 2 and 3 areas.
1.1.1. SANDING/DE-ICING. The contractor shall immediately apply/re-apply sand/salt mixture, deicer to mitigate ice resulting in providing secure footing and safe driving conditions by the snow removal operation. Liquid deicer should be submitted to the Contracting Officer Representative (COR) for approval before use. The contractor will provide all sand/salt as well as liquid deicer. Contractor shall remove and dispose of excess accumulations of sand to include cleaning storm drains (annually). Contractor shall sweep all priority 1, 2, and 3 streets and parking lots at the end of each snow season IAW NDAC 33.1-15-17 Restriction of Fugitive Emissions (state law). All storm drains, streets and parking lots shall be free of sand and debris no later than May 1st of each year (weather permitting). Contractor shall submit to COR their schedule of street and parking lot sweeping along with weekly progress updates via e-mail or text.
1.1.2. PARKING LOTS. Parking lots are to be sufficiently cleared to allow use of a minimum of 80 percent of open, vehicle free parking spaces. The Contractor shall contact the dormitory managers, at least two (2) days in advance, to schedule a day(s) to clean the dormitory parking lots so the dormitory manager can arrange to have the cars moved. For safety and efficiency of clearing, it is recommended that parking lot snow piles be removed from lots during the hours of 4:30 PM-7:00 AM Mon-Fri and anytime Sat-Sun. Please see Appendix F for a list of High Priority Snow Removal Areas.
1.2. SNOW HAULING. The contractor shall be required to haul snow and ice from berms between streets and sidewalks if snowbank is above 45” inches. The berms at all intersections on base shall be clear of snow to ensure safe unobstructed view of vehicular and foot traffic. The snow removed shall be deposited in areas shown in Appendix B. Snow from parking lots is also to be hauled into areas shown in Appendix B. Snow hauling shall begin within twenty-four (24) hours after the snow event has ended. Contractor shall provide report to COR, monthly, indicating what snow piles and berms have been removed and hauled. Contractor shall report status of hauling and intersection clearing to COR within four (4) hours of request from COR. For safety and efficiency of clearing, it is recommended that parking lots be hauled during the hours of 4:30 PM-7:00 AM Mon-Fri and anytime Sat-Sun.
1.3. DAMAGE. The Contractor shall be responsible for any damage to privately owned property and government owned property caused by Contractor personnel or equipment during de‑icing and plowing operations. The Contractor shall immediately notify the COR of any such damage. The Contractor shall also be responsible for repairs to, or replacement of, any government property damaged by Contractor personnel or equipment during the performance of this contract such as curbs, signs, fire hydrants, landscaping, vegetation including trees.). The contractor shall submit their plan to the COR for repair to damaged property by April 15th each year and all repairs must be completed by July 15th of each year. The contractor shall repair broken curbs by saw cutting, removing, dowelling, recompacting base aggregate to replace damaged section of curb and gutter to GFAFB specifications.
1.4. OBSTACLES. The Contractor shall be responsible for notifying the COR in the event that an obstacle (i.e. vehicle) restricts the accomplishment or completion of the requirements of this contract. During normal base duty day operating hours (Monday‑Friday 7:30 AM-4:30 PM), the Contractor shall contact the COR. During non-duty hours (including weekends and holidays) the Contractor shall contact the Law Enforcement Desk Sergeant, 701-747-5351 and provide a written report (email/fax is acceptable) to the COR of the incident on the next normal duty day for the base.
2. SERVICE SUMMARY. The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success. Procedures as set forth in the FAR 52.212-4(a), Contract Terms and Conditions – Commercial Products and Commercial Services, will be used to remedy all deficiencies.
| Performance Objective |
| SOW Para |
| Performance Threshold |
Remove Snow & Ice Prevent accumulation. Ensure paved areas are safe for vehicle or pedestrian traffic. Ensure areas have adequate deicing material for the conditions
| 1.1. and 1.1.1 |
| No more than 2 valid customer complaints per service month. |
Clear Parking Lots Clear 2 lane driving path through parking lots within allotted time. Ensure lots are at least 90% cleared in allotted time
| 1.1.2 |
| No more than 2 valid customer complaints per service month. |
Snow Hauling Ensure snow is hauled from parking lots as well as from berms
| 1.1.3 |
| No more than 2 valid customer complaints per service month. |
3. GOVERNMENT FURNISHED PROPERTY AND SERVICES.
See Appendix C
4. GENERAL INFORMATION.
4.1. QUALITY CONTROL. Contractor shall develop and maintain a Quality Control Program Plan to ensure services are performed in accordance with commonly accepted commercial practices. Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor shall submit the Quality Control Plan within (30) days of award to the COR for approval. The contractor shall perform all inspections and verifications necessary to substantiate conformance. Contractor shall provide information on how discrepancies or defective services will be corrected upon request. The COR must have a specific quality control inspector or project manager to notify in case of customer complaints. Contractor shall provide designation letter with name and contact information to COR within three (3) business days of Performance Start.
4.2. QUALITY ASSURANCE. The government will evaluate the contractor’s performance in accordance with the Quality Assurance Surveillance Plan (QASP).
4.3. GOVERNMENT REMEDIES. The contracting officer shall follow FAR 52.212.4, Contract Terms and Conditions - Commercial Products and service, for contractor’s failure to perform satisfactory services or failure to correct non-conforming services.
4.4. HOURS OF OPERATION. The Contractor shall be responsible for establishing and manning a 24-hour customer complaint hotline.
HOLIDAYS: The following are official Federal Holidays:
| New Years Day | | | Labor Day |
| Martin Luther King Day | | Juneteenth Day | |
| President’s Day | ` | | Columbus/Indigenous Peoples Day |
Memorial Day Veterans’ Day
| Independence Day | Thanksgiving Day | |
| | Christmas Day |
4.5. SECURITY REQUIREMENTS.
4.5.1. PASSES AND ID’S. Contractor personnel must apply for a Base Identification Card to be carried while on GFAFB. All Government properties (identification cards, restricted area badges) must be returned within 24 hours after employment is terminated. It is the responsibility of the contractor to retrieve, turn-in, or report any loss or misuse of such items to the Base Pass and Identification office.
4.5.2. RESERVED.
4.6. RECORDS MANAGEMENT: The Contractor shall make available when requested, any permits, reports, or general performance data required in the PWS. The contractor shall create, handle and maintain records for the Air Force, regardless of medium, (in a pre-agreed medium that can be used by the Air Force ) in accordance with the requirements established in AFRIMS Records Disposition Schedule (RDS), AFI 33-322, Full text versions of these publications are available for download at http://www.epublishing.af.mil. Inquiries as to the specific actions necessary to meet the requirements established in the above referenced publication may be directed to the GFAFB Records Management Office at (701) 747-6693 or 319 CS/SCXK, Bldg. 314, GFAFB, ND, 58205-6436.
4.7 REPORTS: The Contractor shall maintain a log of all customer complaints and the corresponding resolution on a computerized log or spreadsheet, which shall be available to the COR during normal business hours. The Contractor shall provide a current copy of the log to the COR by the 3rd workday of the following month. In addition to customer complaints, the contractor shall submit to the COR a report detailing amount of snowfall, cubic yards of snow hauled, sand and deicer material used for the month.
4.8. PERFORMANCE OF SERVICES DURING CRISIS DECLARED BY THE NATIONAL COMMAND AUTHORITY OR OVERSEAS COMBATANT COMMANDER. According to DFARS 252.237-7024, Notice of Continuation of Essential Contractor Services, unless otherwise directed by an authorized government representative, it is determined that Snow and Ice Removal Services required under this PWS are essential to be performed during a crisis.
4.9. MISSION ESSENTIAL CONTRACTOR PERSONNEL: According to DFARS 252.237-7024, Notice of Continuation of Essential Contractor Services:
See DFARS 252.237-7024 clause in contract for verbiage.
4.10. MODIFICATION UNIT PRICING. The contractor’s annual bid schedule price for each contract line item under Streets Priorities 1, 2, and 3 along with Parking Lot Priorities 1, 2, and 3 services shall be divided by the total square yards of that particular category as identified in Appendix A (total of square yards of streets or parking lots in each estimated quantity category). The resultant figures represent six distinct prices per square yard one for each priority of snow and ice removal service and shall be used for modifications stated above. The overall snow and ice removal cost per year for a particular priority would then be the cost per square yard multiplied by the appropriate additional square yardage and the same for subtracted square yardage. The modification unit pricing shall be calculated upon contract award and then recalculated at the beginning of each option period. Those figures shall be used for any modifications throughout each contract performance period.
4.11. MANPOWER REPORTING: The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Air Force via a secure date collection site. The contractor is required to completely fill in all required data fields at https://www.sam.gov
(a) Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported anytime during the FY, all date shall be reported no later than 31 October of each calendar year. Contractors may direct questions to the System for Award Management.
(b) Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to public with the contractor name and contract number associated with the data.
4.12 BASE ENTRY PROCEDURES AND AIRFIELD SECURITY REQUIREMENTS:
4.12.1. Minimum Security Requirements (All Areas Including Base Entry).
4.12.2. Sponsoring Squadrons for approved contracts with more than 10 employees will submit a Large Volume Issuance Request (LVIR) to the Pass and Registration office no later than 10 days prior to the contract start date.
4.12.3 LVIR MUST include the following: employee full name, driver’s license state/number, social security number, date of birth, country of citizenship, contract start/end date, authorized day/times for base access, authorized locations, and sponsors contact information.
4.12.4 Contractors and employees that are foreign nationals must undergo additional background checks and processing before being issued a visitor's pass. This includes all non-U.S. citizens who hold a foreign passport and are not a U.S. permanent resident.
4.12.5. Foreign nationals must submit a temporary worker visa that has been approved by the United States through the sponsoring squadron to the Pass & Registration office no later than three days in advance for processing.
4.12.6. All Foreign Workers will have ESCORTED access and must always remain with the sponsor while on the installation. Request for UNESCORTED access can take up to 15 additional days to receive approval.
4.12.7. Sponsoring Squadrons for approved contracts with less than 10 employees will submit a properly filled out Standard Forms 74s for each employee to the Pass and Registration office no later than three days prior to the contract start date.
4.12.8. Upon completion of the screening process, Pass and Registration will notify the Sponsoring Squadron of the results.
4.12.9. Approved contractor and employees will then be notified to pick up their DBIDS card (visitor pass) from the Main Visitor Control Center and/or the Commercial Visitor Control Center no earlier than 24 hours prior to the contract start date.
4.12.10. Denied contractors and employees that are deemed ESSENTIAL to the completion of contract may present factors in extenuation, mitigation, or defense in a rebuttal packet to the sponsoring squadron. Only official police/court documentation will be accepted for proof of severity or disposition.
4.12.11. Sponsor’s squadron will submit the rebuttal requests through their Chain of Command to the Visitor Control Center. Rebuttal requests are reviewed and considered by the 319th Mission Support Group and/or 319th Reconnaissance Wing Commander for final determination.
4.12.12. Although contractors will not be issued vehicles passes vehicles are subject to search while on the installation. Employee privately owned vehicles will not be allowed access to restricted/controlled areas without a free zone being established. Company vehicles will be allowed access to restricted/controlled areas.
4.12.13. All Contractor vehicles should have markings with the company name for quick identification of ownership and notification if they are involved in an incident.
4.12.14. Conduct Requirements. The contractor shall ensure that his/her employees comply with all base traffic regulations and properly conduct themselves while on the base.
4.13. Information Protection
4.13.1 The security manager for the Sponsoring unit (i.e LRS, CE ect.) will determine individual requirements for contractor personnel to have a background check.
4.13.2 If a National NACI is determined to be required by the security manager, the security manager will coordinate the check with the wing Information Security Office.
4.14. Anti-Terrorism (AT)
4.14.1. All contractor employees requiring access to any Federally controlled facility and logical access to Federally controlled information systems except for “national security systems” as defined by 44 U.S.C. 3542(b)(2), should be certified in Level 1 Antiterrorism Training. The training is accessible from any computer with access to the World Wide Web and is available at https:/atlevel1.dtic.mil/at. The AT coordinator for the customer unit (319 CES) is responsible for coordinating this training. The contractor is responsible for ensuring that the training has been satisfactorily completed and that valid certificates of completion have been submitted to the Contracting Officers Representative (COR) with a copy furnished to the Contracting Officer. The Certificates are valid for one year; therefore, training shall be completed every year for the duration of the contract.
4.14.2. Unit anti-terrorism managers will be responsible for organizing this level 1 training.
4.15. OPSEC
4.15.1. General. Contractors who have access to mission critical information require a general knowledge of threats, vulnerabilities and their responsibilities associated with protecting critical information. This is accomplished through initial and annual OPSEC training. Standardized AF OPSEC awareness training located on the AF Advanced Distributed Learning Service (ADLS) is the baseline training required for all personnel. Organization specific training will be provided in addition to this training to ensure all personnel in the Air Force are aware of local threats, vulnerabilities and critical information unique to their duty assignment.
4.15.2. OPSEC the customer units Coordinator will provide OPSEC training or training materials to contract employees within 90 days of employees’ initial assignment to the contract.
4.15.3. If it is determined that a contract document contains critical information and/or indicators associated with the performance of the contract, the requesting organization will develop an OPSEC Plan to protect the critical information and/or indicators associated with the contract from cradle to grave.
4.15.4. The requesting organization will work with Unit OPSEC coordinators to ensure contractors who require access to critical information receive computer-based OPSEC awareness training (CBT) and understand requirements to protect the critical information and/or indicators. The OPSEC Awareness for Military Members, DoD Employees and Contractors GS130.16 course is available at the Center for Development of Security Excellence (CDSE), Defense Counterintelligence and Security Agency website: https://www.cdse.edu/Training/eLearning/GS130/
4.15.5. DoD Contractors with OPSEC requirements within a contract must ensure employees receive OPSEC training as specified in the contract. Accomplishment of training must not exceed 90 days from initial assignment to a contract with OPSEC requirements. Access to mission critical information will not be allowed until OPSEC education has been completed and documented.
5. APPENDICES.
A. Estimated Workload Data
B. Maps and/or Site Plans
C. Government Furnished Property/Services/Equipment
D. Contractor Furnished Items
E. Historic Snowfall Data
APPENDIX A
ESTIMATED WORKLOAD DATA
ITEM
NAME
ESTIMATED QUANTITY
| 1 |
| PRIORITY 1 STREETS – O&M |
| 118,062 |
| Square Yds |
| 2 |
| PRIORITY 2 STREETS – O&M |
| 91,443 |
| Square Yds |
| 3 |
| PRIORITY 3 STREETS – O&M |
| 143,342 |
| Square Yds |
| 4 |
| PRIORITY 1 PARKING LOTS – O&M |
| 5 |
| PRIORITY 2 PARKING LOTS – O&M |
| 74,652 |
| Square Yds |
| 6 |
| PRIORITY 3 PARKING LOTS – O&M |
| 460697 |
| Square Yds |
APPENDIX B
MAPS AND/OR SITE PLANS
Map is separate attachment.
APPENDIX C
GOVERNMENT FURNISHED PROPERTY/SERVICES/EQUIPMENT
The following list of square footage is intended to be used as an estimate only. Facilities or parts thereof provided to the Contractor will be shown during site visit to the Contractor prior to contract implementation.
Facilities. The government will provide a plot of land and a facility on contractor row address: 490 Contractor row. The estimated size of the plot is 10,000 SF. The facility size (80’X 120’) is estimated to be 9,600 square feet with overhead infrared heat, concrete flooring, and insulated steel siding. The facility has an office (estimated 150 square feet), two unisex bathrooms, two overhead doors (16’W x 14’H), one personnel door, and one window. Facility has floor drainage and a grit chamber to collect any debris prior to water leaving facility. Facility is America Disability Act (ADA) accessible. The Contractor shall be responsible for physical security and general maintenance to include light bulb replacement, lock repair, grounds maintenance of the facility. All maintenance and repair must be documented and turned over to the Government at termination of this contract. The government will provide maintenance to structure of building to include roof leaks, heating/electrical repairs, and overhead door repairs. The contractor shall call customer service @ 701-747-3111 to initiate a work order request for repair or modification. Any damages to government furnished property due to improper use or negligence will be repaired or replaced at no additional cost to the Government. The contractor shall not alter the facility in any way without an approved work request form AF332. With an approved work request form AF332, the contractor may alter or install facility equipment to enhance the efficiency of this contract. At contract end the contractor may remove said improvements or leave at no cost to the government. Contractor facilities and PLOT shall be maintained operational and neat in appearance twelve (12) months of the year. The contractor and COR shall inspect facility within 30 days of contract award and yearly thereafter. Contractor shall designate a facility manager. COR will schedule facility manager training to appointed individuals through CE Customer service in accordance with IAW GFAFB instruction 32-106.
Utilities. The government is responsible for providing and maintaining meters for all utilities. The Contractor shall be billed monthly and make required payment monthly. Failure to make payment will result in invoice deduction the month following the payment month. The Contractor shall be responsible for securing commercial telephone service for making and receiving calls. The Contractor shall contact 319th Civil Engineer Squadron and establish a utility sales agreement within fourteen (14) days of contract award. Contractor is responsible for all wastewater discharge to include any blockage caused by improper dumping or draining into wastewater system. If utility connections freeze or break due to improper use or negligence, the Contractor shall be responsible for repairing the damage at no additional cost to the Government.
APPENDIX D
CONTRACTOR-FURNISHED ITEMS
General. The Contractor shall furnish all necessary supplies, materials, protective clothing, tools, support equipment, labor, facility, and vehicles required to perform all operations required by this PWS.
Facilities. The Contractor shall provide a portable structure subject to approval by the government for storage space for flammable supplies. This portable structure shall be equipped with an adequate locking device to protect materials and shall meet all OSHA requirements. The contractor shall clean grit chamber and sediment tank as required and dispose of in accordance with state and federal regulations. At contract termination the facility will be clean, free of debris and 100% operational. Government reserves the right to refuse the condition of facility at contract end and direct re-performance. Contractor shall be responsible for all general maintenance, to include custodial, refuse/recycling collection, snow removal and grounds care, for facility and the entire plot of land for the duration of the contract.
Facility Manager. The contractor shall appoint, in writing, a facility manager IAW GFAFB instruction 32-106. Facility manager shall attend government provided training. COR will schedule appointed facility manager within 120 days of contract award.
HAZARDOUS MATERIALS
The CO shall approve all hazardous materials brought on-site by the contractor prior to use. The contractor shall obtain approval using the application requirements of the AF Form 3952, Chemical Hazardous Material Request Authorization. Once the process is implemented and contractor is trained, the contractor may submit the AF Form 3952 electronically. The CO has the right to prohibit the use of hazardous materials it deems to be especially hazardous to human health and environment. In the event the CO does not approve a hazardous material for use, the CO may provide the contractor a list of suitable substitutes; however, the contractor shall retain responsibility for finding an acceptable substitute. The contractor shall take appropriate actions to comply with waste minimization and pollution prevention practices and policies Since contractor requires use of storage space for flammable supplies, contract must provide SDS’s (individual SDS documents), hazmat quantities (all sealants, adhesives, fuels, deicers, etc) and container type (plastic, metal, buckets, tubes) information for activities on installation IAW DAFMAN32-7002. We need annual reports to submit hazmat use annually per DAFMAN32-7002.
SPILL CONTROL AND DUST CONTROL
The contractor shall always maintain spill control material on hand sufficient to contain a worse case spill, both volume and hazard level. The contractor is to take reasonable steps to prevent, contain and clean-up spills of petroleum products or other hazardous substances. The contractor shall report all spills of petroleum products and other hazardous materials to 319 CES/CEIE at 747-4774. The contractor will have a dust control plan to ensure they are complying with NDAC 33.1-15-17 rules. Any questions call 747-4774.
SOLID WASTE COLLECTION AND DISPOSAL
The contractor shall be responsible to provide refuse, recycling, snow removal, grounds maintenance. All rodents will be reported to Pest management shop. 747-3138. The contractor shall adhere to all base level recycling programs. The COR shall identify these specific programs and their locations.
APPENDIX E
HISTORIC SNOWFALL DATA
| # of snow events |
| Events over ¼” |
| Mo snow total |
OCT
NOV
DEC