Attachment 1 DRAFT PWS - LIS SECREP PWS 20241202.pdf

Logistics Integration Support

(LIS)

Program

Performance Work Statement

(PWS)

Working Copy 24-0005

6 Nov 2024

Solicitation Attachment V6

Part /Para

Table of Contents

Page

1.0 General 3

1.1 Description of Services 3

1.2 Background 3

1.3 Scope 4

1.4 Desired Outcome 4

1.5 Performance of Contract Terms and Conditions 5

2.0 Definitions 6

2.2 Technical Definitions 7

2.3 Key Personnel Definitions 12

3.0 Government Furnished Items and Services 13

3.1 Government Furnished Equipment 13

3.2 Government Furnished Property 13

3.3 Government Furnished Documents 13

3.4 Transfer of Government Furnished Property 13

4.0 Special Requirements 14

4.1 Contractor Furnished Equipment 14

4.2 Travel 14

4.3 Signage Requirements 14

4.4 Contractor Provided Documents 14

4.5 Security 16

4.6 Operations Security (OPSEC) 19

4.7 Safety 20

4.8 The Continuation of Essential Services Plan (CESP) 23

4.9 Transition Period 23

5.0 Specific Instructions 27

5.1 Shipping 27

5.2 Configuration Checklists 27

5.3 Virtual Induction 27

5.4 Beyond Economical Repair/ Beyond Physical Repair 28

5.5 Contract Turnaround Time 28

5.6 Defense Contract Management Agency 29

5.7 Performance Assessment Plan 29

5.8 Status Update 30

5.9 Adding New NSNs 30

5.10 Remove NSNs and NSN Change 31

5.11 Directed Scope of Work 31

5.12 Asset Visibility 31

5.13 Handling Unclassified Controlled Cryptographic Item 31

5.14 Continue Process Improvement Reporting 32

5.15 Failure and Root Cause Analysis Report 32

5.16 Base Access and contractor’s Communication 32

5.17 Optional Tasks 33

6.0 Applicable Publications 35

Appendix 1 Performance Requirement Summary (PRS) 36 Appendix 2 Over & Above (O&A)Request Format 37 Appendix 3 Warranty Resolution Report (WRR) 38 Appendix 4 MILSTRIP ZBE Sample Format Table and Sample 39 Appendix 5 MILSTRIP AE Format Table 40 Appendix 6 Contractor Status FTP Description Table 41 Appendix 7 MILSTRIP AS Format Table 42

PERFORMANCE WORK STATEMENT (PWS)

SECREP LOGISTICS INTEGRATION SUPPORT PERFORMANCE WORK STATEMENT

Part 1

General Information

1.0 GENERAL: This is a non-personal services contract to acquire logistics consulting services from a Contractor who will coordinate the complex repair processes for the Supply Chain Marine Command (SCMC) Logistics Integration Support (LIS) Secondary Repairable (SECREP) program. The LIS SECREP program is responsible for the physical distribution and logistics for over 10,000 individual Marine Corps (MC) Ground Equipment items. The Contractor will be required to develop and maintain a vendor base to provide remanufacture, overhaul or repair (ROR) capability for 1,000 National Stock Numbers (NSNs) through consultation with the LIS SECREP program office. The vendors will be subcontractors (contract service providers) to the LIS SECREP Contractor. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor serving as the Integrator, who, in turn, is responsible to the Government.

1.1 Description of Services: Through consultation with the LIS SECREP program office, the Contractor will manage and operate the logistics of all LIS SECREP ROR activities that result in efficient and effective repair cycle time for Marine Corps LIS SECREP items and an improved Marine Corps LIS SECREP supply chain for SECREP services provided under this contract. In this effort, the consulting services provided by the Contractor include: 1) productivity improvement; 2) quality assurance and quality control; 3) inventory management; 4) distribution networks;

5) transportation and shipment of goods and materials; and 6) materials management and handling; 7) optimizing supply chains by supporting USMC regional Maintenance, Repair, and Overhaul (MRO) strategy and leveraging existing regional capabilities with partner nations and local commercial industry. In support of the consulting services provided in this contract, the Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform ROR for SECREP items as defined in this Performance Work Statement (PWS). The Contractor shall perform to the standards in this PWS.

1.2 Background: The LIS program supports Government customers at both the retail level of supply via the FMF Reparable Issue Point (RIP), and the wholesale level of supply via the Marine Corps Wholesale (MCW) to receive damaged SECREPs, determine whether to remanufacture, overhaul or repair (ROR) the item and return it to the USMC SECREP inventory. The

FMF RIP customers consist of Hawaii, Blount Island Command, Okinawa, USMC Forces Reserve, Camp Pendleton and Camp Lejeune. The MCW customers consist of Production Plant Albany, Marine Corps Wholesale Activity (MPB) and Barstow. In order to manage their inventory, ensure they have items on the shelf for exchange, and/or maintain production schedules, ROR customers desire a reliable (warranted), fixed unit price, fixed Contractual Turn Around Time (KTAT), SECREP ROR source and accountability of Government Furnished Property (GFP).

1.3 Scope: The scope of this contract covers the ROR and/or tear down and evaluation (TD&E) of Marine Corps Ground Equipment SECREP items turned in at designated Government locations (CONUS and OCONUS). When new items are fielded by the Marine Corps to replace similar items currently included in this contract, those replacement items shall be considered within the scope of this contract. When new Marine Corps Ground Equipment SECREP items of a type included on this contract other than replacements for items currently included in this contract require ROR, the Contracting Officer will make a determination as to whether the items are within the original scope of this contract based on their similarity to existing items in type, purpose, estimated ROR price, and complexity. In the course of orchestrating ROR actions with the commercial vendor base (on behalf of the Marine Corps), the Contractor will develop unique insights for process improvement opportunities and will provide advice (i.e., consulting services) on improving productivity, product/process quality, inventory management, distribution of goods, and materials management.

1.3.1 Technical Direction

ROR services shall be initiated by the Contractor upon receipt of technical direction from the Contracting Officer’s Representative (COR)/Contracting Officer’s Technical Representative (COTR). The COR/COTR technical direction will be provided using the ZBE format (Appendix 8 of PWS). Each ZBE will be tied to the contract and the associated Contract Line-Item Number (CLIN). The ZBE will be sent from the COR/COTR via facsimile, mail or electronic commerce (typically email) and will contain the following information, if applicable, consistent with the terms of the contract:

a. Document Number (containing the RUC and Julian date)

b. National Stock Number

c. Quantity (always 1)

1.4 Desired Outcomes:

The Performance Requirements Summary (PRS) (Appendix 1) identifies the desired outcome showing the specific performance standards, acceptable quality levels and surveillance measurement techniques required for each performance objective.

The National Stock Number (NSN) list/Pricing Workbook (Solicitation/Contract Attachment 2) identifies the NSNs on contract.

The individual configuration checklists are located at the LOGCOM website. These checklists indicate the level of work (remanufacture or overhaul) and configuration required for each item submitted. The work standards by NSN are located at the LOGCOM website.

Desired Outcomes

Stakeholder Desired Outcome Performance Objective Maintain SECREP Inventory and/or Stay on Schedule (Depot)

Consult and collaborate with the PM and Customer in order to facilitate the ReMan/Exchange and return of Government-owned SECREPs in accordance with OEM/Mil specifications in compliance with Government needs at Government Location within contractual turnaround times and/or actual turnaround times.

Account for Government Property

Accountability/Report GFP possessed by the Contractor.

Flexibility Add new SECREPs to the contract.

Continuous Process Improvements

Provide advice on improving the Marine Corps SECREP Supply Chain

1.5 Performance of Contract Terms and Condition: Performance of this contract by the Contractor shall be conducted and performed in accordance with detailed obligations to which the contractor committed itself in proposal TBD dated TBD in response to MCLC Solicitation No.

M67004-24-R-XXXX.

Part 2

DEFINITIONS

2.0 DEFINITIONS:

2.1 General Definitions:

Advice: Advice (i.e., Consulting Services) is the information/ recommendations provided by the Contractor to the government when, in the course of integration activities for ReMan, the Contractor identifies potential changes that could improve productivity, product/process quality, inventory management, distribution of goods, and materials management.

Contract Data Requirement List (CDRLs): CDRLs detail required data that must be provided by the Contractor to the contracting officer (KO) as identified in the contract or Performance Work Statement.

Contractor: A contractor is a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this PWS refers to the Integrator.

Contracting Officer: A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer’s Representative (COR)/Contracting Officer’s Technical Representative (COTR): Individual appointed by the contracting officer in writing having the authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications.

This individual does NOT have authority to change the terms and conditions of the contract.

Mark-up Rates: The “mark-up rate” is the prime contractor’s rate added to the vendor price to determine the fixed price of each new NSN added to the contract after contract award and each O&A item. The “mark-up rate” will be established at the time of contract award. The basis of the “mark-up rate” shall consist of the prime contractor’s direct and indirect financial compensation associated with the negotiation of a fair and reasonable fixed price for new NSN items added after contract award. No additional mark-up rates are allowed. The “vendor price” and the prime contractor’s “mark-up rate” are mutually exclusive and shall be calculated separately when establishing a new NSN item.

Performance Requirements Summary (PRS): The PRS identifies the performance objectives and performance thresholds (Acceptable Quality Levels (AQLs)) for mission-critical service tasks required by the contract.

Quality Assurance Surveillance Plan (QASP): The QASP is an organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance. It describes the methods of surveillance that may be used to monitor the services and deliverable to be provided under the contract. This is a Government owned living document to be changed and updated as the Government deems necessary.

Quality Control: Measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Subcontractor: One that enters into a contract with a prime contractor or Integrator. The Government does not have privity of contract with the subcontractor.

Vendor Price: The “vendor price” is the price the prime contractor will pay a vendor/subcontractor to perform the SECREP ReMan and TD&E contract repair requirements. The “vendor price” and the prime contractor’s “mark-up rate” are mutually exclusive and shall be calculated separately when establishing a new NSN item.

2.2 Technical Definitions: (specific to this contract)

Beyond Economical Repair (BER): Assets are considered BER when the repair costs exceed eighty percent (80 %) of the replacement value. Only the Government is authorized to determine when/if an item is BER. This is considered during the over and above (O&A) and Warranty processes.

All SECREPs declared to be BER will be returned to their respective customers.

Beyond Physical Repair (BPR): Items are considered BPR when it has been determined that the items is physically incapable of being repaired. If the Vendor cannot repair the item because it is BPR, the Contractor will notify to the Government via the O&A work order and detail the description associated to the BPR determination. All SECREPs declared BPR will be returned to the customer.

Configuration Checklist: The configuration checklist identifies the item being turned in, components to be turned in with the item, the primary end item, model number, part number, modifications, and special instructions associated with the item. The configuration checklist is used by the Government and Contractor for conducting joint inspection at the time of induction and upon receipt from repair. Also, when adding new NSNs to contract, the configuration checklist is submitted to the Contractor with the request for proposal.

Contractual Turn Around Time (KTAT): The KTAT is the binding/agreed upon time given for completion of ReMan. KTAT is the number of days between when the Contractor accepts an item for ReMan(date/time on the configuration checklist, which is completed during the joint inspection) and when the Government accepts an item back from Reman(date/time on DD 1348).

Controlled Cryptographic Item (CCI): Secure unclassified telecommunications or information handling equipment that embodies a CCI component or CCI assembly.

Core Items: Core Items are components of an item that the Contractor can expect to reuse during the ROR process. Any items designated as Core Items in the NSN configuration checklist which cannot be reused (e.g., out of tolerance, damaged or missing) in the ROR process shall be submitted as O&A charges.

Directed Scope of Work (DSW): DSW is any work requested and authorized by the Government for repairs or services which has a price less than the firm fixed price.

Directed Source: A directed source (often an OEM) is an exclusive source identified by the government to ReMan a given NSN.

Exchange: Exchange means transferring custody of a SECREP carcass from the Government to the Contractor and then subsequently transferring custody of an OEM spec SECREP back to the Government within a specified KTAT. This exchange can be the return of the actual SECREP originally turned in as GFP, or a like item, at the Contractor’s option. Although the Government anticipates that exchanges will generally involve the acceptance, ReMan and subsequent return of the same actual SECREP, the Contractor may choose to maintain a production line or inventory of items and return a like SECREP within the specified KTAT for each item turned in. As this is primarily expected to be a ReMan contract, the Government will not purchase or otherwise provide “seed stock” or inventory for the Contractor, nor will the Government own any excess inventory in the Contractor’s possession.

Failure/Root Cause Analysis: Failure/Root Cause Analysis is conducted for each NSN (using CDRL 0005) as specified by the government to determine and document root causes for failures. As part of the solicitation of this contract, the government will specify which NSNs will require a Failure/Root Cause Analysis (not all NSNs will require a Failure/Root Cause Analysis). After award of the contract and at any time during contract execution, the government may determine that a Failure/Root Cause Analysis is needed on an NSN that was not previously specified by the government as requiring a Failure/Root Cause Analysis. When this happens, the government will initiate the Request For Quote (RFQ) process to address any cost impact associated with this new requirement for Failure/Root Cause Analysis. Additionally, as new NSNs are added to the contract, the government may identify these NSNs as requiring Failure/Root Cause Analysis. The process for adding the new NSN will include a RFQ and the cost of Failure/Root Cause Analysis will be addressed during the RFQ process.

Global Combat Service Support-Marine Corps (GCSS-MC): GCSS-MC is the primary technology enabler for the Marine Corps Logistics Modernization strategy and provides the backbone for all logistics information required by the Marine Air Ground Task Force (MAGTF). The core is modern, commercial-off-the-shelf enterprise resource planning software (Oracle 11i e-Business Suite). GCSS-MC design is focused on enabling the warfighter to operate while deployed with reach-back from the battlefield.

Government Furnished Equipment (GFE): The equipment that is owned by the Government and delivered to or made available to a Contractor.

Government Furnished Property (GFP): The Government property that is in the possession of the Contractor for performance of a contract. For this contract, GFP is SECREP items (carcasses) furnished for Remanufacture or overhaul.

Mandatory Replacement Items: Any items designated as mandatory replacement items in the authorized maintenance publications or in the NSN configuration checklist shall be replaced by the Contractor during ReMan.

Normal Wear and Tear: The expected decline in condition of an item due to use. Any components of an item that are not designated Core Items or Mandatory Replacement Items are subject to O&A charges if they are missing or unserviceable due to damage above what would result from normal wear and tear.

NSN Work Standards: Each NSN has a scope of work summary located on a LOGCOM website that summarizes information for ReMan of each item.

Original Equipment Manufacturer (OEM) Specifications: For the purposes of this contract, OEM specifications means that an item meets or conforms to a current set of published specifications as defined by the

OEM.

Over and Above (O&A) Charges: O&A charges are additional charges incurred by the Government when conditions are encountered that are beyond what was intended and reasonable when assigning the fixed price unit for each SECREP. Typically, these charges relate to missing components, damage not due to normal wear and tear, and unit requests such as special packaging. O&A pricing is offered by the Contractor and are subject to the acceptance of the Government. Once accepted by the Government, the O&A price and new KTAT (if applicable) become contractual.

Overhaul: Overhaul is the complete disassembly, cleaning, evaluating, and reassembly of an item/assembly (to include all of its components and sub-components) for the purpose of replacing any parts that are out of tolerance for serviceability. Component parts that are within acceptable tolerance are reused. Overhauled items/assemblies must meet OEM specifications.

Remanufacture (ReMan): Remanufacturing is the process of returning a used, worn out, or otherwise unserviceable item/assembly to a condition that is as close to new as possible. The item/assembly is completely disassembled, cleaned, inspected, re-machined, reassembled, aligned/calibrated, and tested to ensure functional operation and conformance to quality standards. All core items are reworked to meet all of the OEM specifications thereby ensuring that the remanufactured item/assembly meets original equipment specifications. Wearable component parts such as bearings, rings, pistons, and gaskets are replaced per OEM instructions. Remanufactured items/assemblies are returned to a like new condition in regard to performance and reliability.

Remanufacture, Overhaul and Repair (ROR): ROR means the remanufacture, overhaul or the repair of a SECREP as determined by the specified ROR method for each NSN.

Repair: Repair is rework/replacement of failed component part(s) to restore an item/assembly to a serviceable condition that performs within the OEM's specification tolerances. Disassembly and reassembly of the item/assembly is limited to the extent necessary for rework/replacement of failed component part(s). Reliability and remaining service life of the item/assembly are determined by the aggregate condition of the item's associated component parts.

Request for Quote (RFQ): RFQ is a process by which new NSNs are added to the contract with proposed FFP and KTAT. RFQ is also used to remove NSNs from the contract, NSNs administrative changes and checklist changes.

Request for Relief: A request from the contractor to the KO related to items that miss the contractual turnaround time. The KO either approves or does not approve the request.

Special Packaging: Packaging instructions specified by the Government in excess of that required in the PWS. This may include Hazmat, Magnetic Special Handling, ATAC shipping requirements, and Preservation, etc.

Stop Work Order: A written order from the Contracting Officer to the Contractor requiring the Contractor to stop all, or any part, of the work called for by this contract for a specified period as defined in the stop work order after the order is delivered to the Contractor, and for any further period to which the parties may agree.

Teardown and Evaluation (TD&E) Cost: The cost to conduct the initial TD&E of an item (including 2-way shipping if applicable) before remanufacturing or overhauling begins. TD&E Cost is a component of the total cost of ROR for each SECREP. The total cost of ROR ($ROR) consists of the TD&E cost plus the cost of the ROR action. For example, in cases where a SECREP is declared BER/BPR, the Contractor will pay only the TD&E cost for that item (not the $ROR).

Warranty: An agreement that the Contractor is responsible for the repair/replacement of assets (under certain conditions and for a certain period of time) that have been through the LIS ReMan process. The Contractor (not the OEM ReMan Vendor) is responsible for Warranty execution and Warranty management. The two types of warranties are the Storage Warranty (SW) and the Operational Warranty (OW). Every NSN will not necessarily have a SW, but every NSN will have an OW. If an SW exists for an NSN, the SW starts the date the SECREP is turned over to the government and lasts for a specified period of time as identified in each warranty. The OW starts the day the SECREP is issued to the end user which will terminate any existing SW.

Warranty conditions are as follows: Warranty does not apply to any SECREPs that have been installed or operated in a manner not recommended by the OEM; nor to any SECREP in which parts not manufactured or approved by the OEM have been used; nor to any accessories installed on the SECREP where the accessory manufacturer has its own warranty; nor to normal maintenance services or replacement of normal service SECREPs. The Warranty shall not cover damage as a result of improper installation, overheating, vehicle misapplication; engine caused failures (vibration, misalignment), improper cooler/filter function, fluid contamination, shift shock, improper maintenance, or standard preventive maintenance.

Warranty Resolution Reports: A Warranty work order that is generated by the Contractor when a SECREP is inducted during the active warranty period. The Contractor assesses the SECREP for warranty defects and documents the findings. If the defect is warranted there will be no cost to Government for rework.

ZBE: Is a generic Routing Identifier Code (RIC) assigned to items inducted in the LIS SECREP ReMan Program.

2.3 Key Personnel Definitions

Key Personnel are the Program Manager (PM), Operations Manager (OM), Site Managers (SM), and IT Support Manager (ITM). Following are descriptions of Key Personnel roles:

Program Manager (PM): The PM has overall responsibility of the Program and collaborates with the government on Strategic and Continuous Process Improvement (CPI) efforts aimed at improving the program and support of the government customer. The PM must have at least 10 years of related and substantial work experience performing similar job functions.

Operations Manager (OM): The OM has the day-to-day responsibility to ensure that all Program processes are being followed and that the government customer is receiving the highest level of support possible on a daily and on-going basis. The OM collaborates with the PM and other Program personnel to implement initiatives/process changes for improvement. The OM must have at least 10 years of related and substantial work experience performing similar job functions.

Site Manager (SM): There is an SM at each LIS induction point and the SM is responsible for activities at that site to include interaction with the government customer and OEM ReMan Vendors to receive and issue/ship assets and address or escalate (as needed) any issues related to the LIS Program. The SM is responsible for implementing initiatives/process improvement changes at their respective site. The SM must have at least 7 years of related and substantial work experience performing similar job functions.

Information Technology Support Manager (ITM): The ITM is responsible for ensuring that all IT related needs of the Program are addressed to ensure the highest level of government customer support on a daily and ongoing basis. The ITM will also support the identification and implementation of process changes to improve support to the government customer. The ITM must have at least 5 years of related and substantial work experience performing similar job functions.

Part 3

3.0 GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 Government – Furnished Equipment: The Government will provide office space and warehouse space at each SECREP exchange location. Material Handling Equipment (MHE) sufficient to move and load/unload any SECREP will be available through coordination with the co-located Government facility operators. The Contractor is not required to provide MHE (forklifts) or MHE operators (forklift operators). All other tools and equipment is to be provided by the Contractor.

3.2 Government – Furnished Property: Items (carcasses) turned in to the Contractor for ReMan shall be considered Government-Furnished Property.

3.3 Government – Furnished Documents:

a) Configuration checklists will be made available when required from the Contracting Officer’s Representative (COR)/Contracting Officer’s Technical Representative (COTR)

b) Work Standards by NSN will be made available when required from the Contracting Officer’s Representative (COR)/Contracting Officer’s Technical Representative (COTR)

c) NSN RFQ as needed to add in-scope SECREPs to the contract

d) Monthly Program Review

e) Configuration Checklist Change

f) Request for Relief response to CDRLs (A007 & A008) On Time Delivery report and O&A notification Report

3.4 Transfer of Government Furnished Property

a) Receive and return GFP from and to the LIS customer. The Contractor will use the GFP module within the Procurement Integration Enterprise Environment (PIEE) website at https://piee.eb.mil

b) GFP Transfer Training for Contractors is located on the

Procurement Toolbox website at https://dodprocurementtoolbox.com/site-pages/gfp-training https://dodprocurementtoolbox.com/site-pages/gfp-training

Part 4

SPECIAL REQUIREMENTS

4.0 SPECIAL REQUIREMENTS:

Subparagraphs in Section 4 provide amplifying information to support LIS operations.

4.1 Contractor Furnished Equipment: Computers, desks, internet access, copy machines, phones, packing supplies, tools, pallet jacks, personal protective equipment for Contractor personnel.

4.2 Travel: Travel necessary for effective performance of the contract shall be the responsibility of the Contractor. No travel is required during standard operations beyond that inherent in meeting the performance requirements. During start-up (transition phase-in) the Awardee will be required to attend a post contract award conference in Albany, Georgia. The cost for transition phase-in will be included in CLIN 0001 only. All other Contractor travel costs relevant to this contract will be imbedded into the firm fixed pricing scheme.

4.3 Signage Requirements:

No Contractor signs or logos are permitted in government provided office or warehouse spaces.

4.4 Contractor Provided Documents:

a) Warranty Resolution Reports (WRRs). WRRs will include supporting photographs that should contain a specific identifier, preferably the serial number for the SECREP.

b) NSN Change Request. NSN change requests will be submitted when the actual SECREP that arrives at the vendor is not what was identified on the ZBE. The NSN change request will be submitted via email to the contracting officer for resolution. (CDRL A001)

c) Monthly On Time Delivery (OTD) Requests for Relief (RFRs) for deliveries missing the KTAT citing reasons for such request. The OTD RFR change request will be submitted via email to the contracting officer for resolution. At a minimum, the OTD RFR should contain the work order number, document number, NSN, original KTAT, induction date, return date, actual KTAT, number of day past KTAT, and reason for relief. (CDRL A002)

d) Monthly O&A timely notification RFR for exceeding contractual terms and conditions citing reasons for request. The O&A RFR will be submitted via email to the contracting officer for resolution. At a minimum, the O&A RFR should contain the work order number, document number, NSN, KTAT, joint inspection induction date, date the O&A work order request was submitted to the government.(CDRL A003)

e) Monthly Estimated Delivery Date (EDD) report for items with EDDs that exceeds KTAT indicating the EDD. (CDRL A004)

f) Monthly Failure Report (FR) & Root Cause Analysis (RCA) identifying failures and the faults related to a system, an equipment, a software or a process. Report analysis findings indicate the root cause. (CDRL A005)

g) Frustrated Asset Report (FAR): The FAR identifies misidentified assets by regional locations, i.e., wrong NSN/Part Number, NSN not on contract, NSNs that are not condition code “F – Unserviceable reparable.” (CDRL A006)

h) Continuous Process Improvement Report (CPI): Quarterly, the

Contractor will complete a CPI Report advising the Government on potential changes in the Marine Corps SECREP Supply Chain for improvement of productivity, product/process quality, inventory management, distribution of goods, and materials management. The CPI Report will summarize the process improvement opportunity, the benefits of the process change, and the recommendation from the Contractor. (CDRL A007)

i) Quality Control Program. The contractor shall establish and maintain a Quality Control Program to ensure LIS requirements are provided as specified. The contractors shall submit to the government their quality processes in the form of a Quality Control Plan (QCP). The QCP will be submitted with the proposal. This QCP will be provided to the Contracting Officer for review and acceptance or rejection and further modification with the Proposal and the Final submission NLT 15 days after contract award date.

The Contracting Officer will notify the contractor of acceptance or required modifications to the plan and any adjustment allowed to the performance date. The contractor shall make appropriate modifications (at no additional costs to the Government) and obtain acceptance of the plan by the Contracting Officer. The contractor shall appoint a Quality Control representative that is knowledgeable of the necessary requirements of this program.

Updates to the QCP to assure compliance to the PWS requirements are the responsibility of the contractor as part of normal preventive and corrective actions. The plan shall include, but not be limited to, the following:

a. Be structured to assure the individual responsible for Quality Control(QC) is authorized by the organization to take actions described

b. Contain procedures for written and verbal communication with the Government regarding performance of the contract.

c. Contain clear, measurable, and acceptable levels of performance.

d. Contain procedures for preventing defects and deficiencies, early detection of problems, and handling corrective actions without dependence upon Government intervention.

e. Contain surveillance procedures for each service to be monitored. These procedures shall identify the list of items under surveillance, who will perform the surveillance, the frequency and method of surveillance, and procedures for correction of deficiencies.

f. Include a system to investigate and resolve customer complaints forwarded by the Government. The investigation results shall be documented and forwarded to the Government to include immediate corrective actions to prevent future complaints.

g. Provide a record of all contractor QC checks and corrective actions. These files shall be maintained by the contractor and shall be available upon request to the COR during the performance period.

j) Work Breakdown Structure (WBS). The WBS and a list identifying all key POCs in areas of program management, ReMan site management, warranty management, supply chain management contract management, payment management and IT management shall be submitted to the contracting officer for review and approval NLT 1 week after contract award.

4.5 Security

DD Form 254 (Attachment 4). Overarching security requirements and Contractor access to classified information shall be as specified in the basic DD Form 254. All Contractor personnel with access to unclassified information systems, including e-mail, shall have at a minimum a favorable National Agency Check (NAC). The Contractor shall manage and ensure that all personnel are properly cleared to access designated base(s)/ worksite(s). Required security clearances and Common Access Cards (CAC) shall be at no direct expense to the Government. Neither the Contractor nor any of its employees shall disclose, or cause to be disclosed, any information concerning operations (e.g., deployment dates, times, numbers of personnel) which could result in, or increase the likelihood of, a breach of the activity's security or interruption of continuity of operations. Contractors with access to Personal Identification Information (PII) may be required to have a Secret Clearance (SECNAV M-5510.30). Contractor personnel shall maintain the minimum required level of security for the life of the contract.

4.5.1 Physical Security

The Contractor shall be responsible for safeguarding all Government equipment, information, and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured. The Contractor shall establish and maintain comprehensive, effective, and continuous security programs, and provide ongoing security training for all employees. The Contractor shall ensure that security procedures and methods do not expose Government information and property to potential loss and/or damage.

4.5.2 Key Control

The Contractor shall establish and implement methods to ensure that no keys, key cards, nor codes issued to the Contractor by the Government are lost or misplaced, nor used by unauthorized personnel. Keys issued to the Contractor by the Government shall not be duplicated. The Contractor shall develop procedures addressing key control to be included in the Quality Control Plan (QCP) and shall submit a final list of all Contractor personnel issued keys to the LIS PMO no later than one

(1) day prior to Day 1 Ready. This list shall be updated whenever keys are re-issued, returned, or replaced. These procedures shall include turn-in of issued keys for those personnel no longer requiring access to secured areas. The Contractor shall immediately report any occurrences of lost or duplicated keys to the COR/KO, via the LIS PMO. This does not include access to classified facilities.

4.5.3 Access to Procedures, Records, Data, and Facilities

All records/information entered into, contained within or derived from the Government-Owned Contractor Operated Information Technology (GOCO- IT) systems are the property of the Government. The Government shall determine the access levels required for Contractors to enter a GOCO-IT system.

4.5.4 Facilities

The Contractor shall be given access and tenancy to existing Government-provided facilities at each regional location in which to conduct LIS operations. The Contractor shall not install materials or equipment, modify existing facilities, or construct new facilities or structures on Government property. The Government retains the authority to modify or realign facilities and space provided to the Contractor based on Marine Corps guidelines for space utilization, mission, and personnel requirements of the Contractor. Structural repairs required during the term of this contract shall be reported to the designated Government representative. The Contractor shall reimburse the Government for repairs made by the government to government provided facilities for damages not attributable to normal wear and tear.

Induction Sites Current Number of Occupants

Capacity of Office Space VPP Y/N

Albany (LOGCOM) 3 5 N

Camp Lejeune 2 4 N

Camp Pendleton 2 4 N

Barstow CA 2 3 N

Okinawa Japan 2 20 N

Kaneohe Bay Hawaii 1 3 N

4.5.5 Key Personnel

Key personnel are to be considered critical to the successful performance of this contract. Key Personnel positions shall not be vacant for more than 24 hours. In the event of absences due to vacation, sick leave, or any other absence (except TAD), the Contractor must appoint (in writing via email or official correspondence to the COR) an “acting” PM, OM, SM or ITM in their place, and obtain approval from the COR. In the event a key personnel position becomes vacant due to unemployment (resignation or termination), the Contractor must notify the COR within 24 hours, and immediately upon notification appoint a qualified “acting” PM, OM, SM or ITM in writing to the contracting officer and COR. Prior to hiring a permanent replacement of any key personnel, the Contractor will provide a resume (without name) to the COR to obtain written concurrence from the contracting officer. The contractor, when possible, must provide 30 days advance notice of the proposed changes and the resume must demonstrate the qualifications of the proposed substitute personnel are generally equivalent to or better than the qualifications of the personnel being replaced. A replacement must be hired and on site within 30 calendar days from the written notification of the initial vacancy. The inability of the Contractor to obtain qualified personnel shall not constitute an excuse for non-performance. (Key Personnel are defined in the PWS Section 2.3.)

4.5.5.1 Key Personnel Core Competencies and Resumes

The Program Manager, Operations Manager, and Site Manager (exclusive of the IT Manager) must possess the following competencies:

a) Administrative and management experience

b) Experience applying quality control

c) Proficiency with Microsoft Suites

d) Experience and knowledge of military ground equipment

e) Knowledge and understanding of military maintenance programs and supply chain management

f) Critical and strategic thinking

The Contractor shall demonstrate qualifications (through education and/or experience) to fill the key personnel position. Key Personnel shall meet the required skills and possess the ability to interact and effectively communicate with Marine Corps senior uniformed officers and senior executives. In addition, the Offeror shall demonstrate how the Offeror will maintain continuity of services in the time of crisis.

The Contractor shall submit detailed resumes for all proposed key personnel that include the following information:

a. Years of experience and education relevant to the definition of each key personnel as defined in PWS 2.3. If a degree is required or held include the degree(s) received from and dates of attendance at accredited college(s) or university(ies)

b. Training

c. Unique or special qualification

d. Tenure with the firm

4.5.6 Hours of Operation

NSN item exchanges will occur during normal working hours. In the rare event there is a requirement for exchange outside of normal working hours, authorization to proceed shall be approved by the Contracting Officer and adjustments to the fixed price may be considered. Normal working hours at most sites are 0630 to 1630 but are subject to change.

There may be times when site representatives may be called in to support contingencies.

4.6 Operations Security (OPSEC)

The contractor shall be responsible for establishing an Operations Security (OPSEC) program to that employs analytical planning and specified processes to identify, control, and protect critical information from adversaries of Marine Corps Logistics Command.

Contractor personnel shall receive initial OPSEC awareness training and annual awareness OPSEC refresher training from the LOGCOM OPSEC Program Manager.

(a) Initial training may be provided by computer-based training, live training, or a combination of both.

(b) The contractor is required to maintain individual training records for compliance records.

(c) OPSEC training is required initially within 30 business days of contract award assignment and annually thereafter.

The contractor will not post images, data or information that reveal government operations, personnel, equipment, and/or classified or controlled unclassified information to company websites , publications, newsletters, or other media. When in doubt, company press releases related to this contract should be coordinated through the KO or COR as specified in the contract. Public release or release to third parties of government information provided is not authorized without government approval from the KO or COR, as applicable. Contractor personnel shall report unauthorized disclosures and attempts to solicit contract information by unauthorized third parties or others not affiliated with this contract to the Installation Security Manager and KO. Any cost associated with compliance with OPSEC requirements shall be included in the contractor’s response to the solicitation.

4.7 Safety

4.7.1 Occupational Safety and Health Administration (OSHA) Voluntary Protection Programs (VPP)

LOGCOM is in the process of pursuing OSHA Voluntary Protection Programs (VPP) recognition or has already received VPP recognition from OSHA. VPP affects all applicable Contractors operating on site. It is the Contractor's responsibility to ensure its employees and managers are in full compliance with OSHA requirements and have a general understanding of VPP. All Contractors, whether regularly involved in routine site operations or engaged in temporary projects such as construction or repair, must follow the safety and health rules of LOGCOM. Detailed information on VPP is available on the OSHA website at http://www.osha.gov/dcsp/vpp/index.html. The Contractor shall comply with commercial safety standards as identified by the Occupational Safety and Health Administration. The Contractor shall comply with all Federal, State, DoD, Navy, Marine Corps (MC), and local rules and regulations to include, but not limited to, OSHA Standards, National Fire Protection Association (NFPA) Standards, Navy Marine Corps Directive (NAVMC DIR) 5100.8x, Marine Corps Order (MCO) 5100.8x, and MCLCO (LCO) 5100.8x. The Contractor must have a written Safety Plan and submit it to the COR for review and approval by the KO within 10 calendar days after contract award. In addition to the requirements listed above, the Contractor’s written Safety Plan shall, as a minimum, address the following: (CDRL A008)

• Mishap reporting procedures

• Weekly safety meetings

• Employee training requirements

• Monthly safety inspections

• Requirements for vendors to comply with the safety provisions of this contract

4.7.2 Additional Safety requirements

4.7.2.1 Applicable Contractors

http://www.osha.gov/dcsp/vpp/index.html

These requirements apply to Contractors, vendors, and their employees or agents.

4.7.2.2 Days Away, Restricted, and or Transfer Case Incident Rate (DART) In response to the VPP MCLC HQ annual self-assessment, report number of recordable injuries and illness cases per 100 full-time employees resulting in days away from work, restricted work activity, and/or job transfer that a site has experienced in a given period.

4.7.2.3 Total Case Incidence Rate (TCIR)

In response to the VPP MCLC HQ annual self-assessment, report total number of recordable injuries and illness cases per 100 full-time employees that a site has experienced in a given period.

4.7.2.4 Mishap and Incident Reporting

As soon as reasonably possible but no later than 24 hours of any mishap or incident resulting in personal injury (OSHA recordable) and/or significant property damage while performing work authorized by this contract, the Contractor shall notify the following:

• The activity’s Safety Representative; Jerry Mask; (229)639-8233, jerry.a.mask@usmc.mil.

• The COR; Vincent Sibley (229)639-6546,vincent.sibley2@usmc.mil

• The KO; Christopher Carlson (229)639-6573, christopher.c.carlson@usmc.mil.

• MCLC Environmental Health and Safety (EH&S) office. A written report of the mishap/incident shall be sent within 24 hours to EH&S/S11. Contact 229-639-5402 or email smblogcomie@usmc.mil.

• Installation Safety Office, Marine Corps Logistics Base, Risk Management Office 229-639-5249.

• Local Safety Office where the Mishap or Incident occurred

4.7.2.5 Mishap notifications shall contain, as a minimum, the following information:

• Contract Number, Name of Company, and Name and Title of Person(s) Reporting

• Date, Time, and exact location of accident/incident

• Brief narrative of accident/incident (Events leading to accident/incident)

• Cause of accident/incident, if known

• Estimated cost of accident/incident (material and labor to repair/replace)

• Nomenclature of equipment and personnel involved in accident/incident

• Corrective actions (taken or proposed)

• Other pertinent information mailto:smblogcomie@usmc.mil

4.7.2.6 Contractor must fully cooperate with the Marine Corps safety personnel during safety inspections of the workplace and inspections of required documentation.

4.7.2.7 Safety requirements listed in this package that do not relate to the Contractor’s operations or services may be waived by the KO.

Objections made by the Contractor must be reported to the KO within 10 days of contract award. Objections will be considered on a case-by-case basis.

4.7.2.8 Smoking and the use of tobacco products is allowed in designated areas only.

4.7.2.9 All vehicle operators and passengers of Contractor and privately owned vehicles are required to wear seatbelts while their vehicle is in operation on the installation and/or performing work under this contract. The use of seatbelts is also required on all mobile construction equipment operating on the installation and/or performing work under this contract.

4.7.2.10 All vehicle operators and passengers are prohibited from using a cell phone, personal digital assistant (PDA), or any other electronic device, unless the vehicle is safely parked, or the operator is using a hands-free device. The use of portable headphones, earphones, or other listening devices (except for hand-free cell phones) while operating a motor vehicle is also prohibited.

4.7.2.11 Should an accident occur and in the event the US Government investigates the mishap, the Contractor and vendors shall cooperate fully and assist Government personnel during the investigation period.

Instructions pertaining to the assistance required from the Contractor in support of an investigation and the point of contact of the MCLC safety personnel involved in an investigation will be provided by the COR or the KO

4.7.2.12 Contractor must gather the following required information at the end of each calendar year in support of the annual VPP MCLC HQ annual self-assessment:

• Name of Contractor

• Total Work Hours

• Total number of Recordable Cases

• TCIR

• Number of Cases involving days away from work, restricted activity or job transfer

• DART

• Three Year Rate (current CY plus the two prior years if contracted with MCLC during those two years). This contract information must be forwarded to the following list of people not later than 30 January.

• The activity’s Safety Representative: Jerry Mask (229)639-8233, jerry.a.mask@usmc.mil.

• The COR: Vincent Sibley (229)639-6546, vincent.sibley2@usmc.mil

• The Contracting Officer: Christopher Carlson (229)639-6573, christopher.c.carlson@usmc.mil.

• MCLC Environmental Health and Safety (EH&S) office. Contact 229-

639-5402 or email smblogcomie@usmc.mil.

4.8 The Continuation of Essential Services Plan (CESP)

The CESP will include the Continuity of Operations Plan (COOP), Emergency Action Plan (EAP), Natural Disaster Plan (NDP),and the Active Shooter Plan (ASP). The Contractor shall provide its draft CESP as part of the proposal. The contractor will follow the local installation (base, post or station) procedures for the CESP to ensure that all Contractor personnel receive the appropriate training. The Contractor shall provide a final CESP no later than Day 1 ready. The Contractors shall submit an official letter or email to the LIS PMO with the status of the required CESP training within 30 calendar days after Day 1 Ready.

(CDRL A009).

4.9 Transition Period

The terms Awardee and Incoming are synonymous.

The terms Incumbent and Outgoing are synonymous.

The purpose of the transition period is to allow sufficient time for the incoming and outgoing Contractors to conduct turnover of functions necessary to facilitate continued, uninterrupted operation of the LIS SECREP Program. The transition period will run concurrently with the Incumbent’s contract period of performance. The Awardee and Incumbent shall begin turnover functions at the start of the awarded contract period of performance. (e.g., hire and provide the employee with a CAC, eMRS access, etc.).