Attachment 1 - DAFL Multi-Type book Point Plan Product Description.docx

Product Description DAFL Multi-Type Book Point Plan The purpose of this requirement is to procure a book point plan for books requested throughout the year by the Department of the Air Force Libraries worldwide. The Point Plan must provide books in hardback, paperback, uncovered, and covered, and in audio. Must support VCL Office and 75 Base libraries under one account.

Product Characteristics an equal item must meet to be considered:

· Must be able to provide materials for collection development in a book format .

· The vendor must provide reliable monthly selection lists ensuring that selections will be new release or high demand titles. The customer also desires the ability to select older titles that may not be on the selection lists

· Must be able to provide material of new releases, current best sellers as well as a back catalog of older material

· Requires access to the vendor's pre-publication lists with advance notice of new releases, and access to information about other titles available.

· General content: all genres (for example: drama, comedy, mystery/thriller, fantasy/ science fiction, action/adventure, animation, foreign language); non-fiction and fiction on general topics (for example: biography, travel, history, military, personal development, health and psychology)

· Shall provide a multi-tier web-based system for review and selection. The system shall offer access to information about publications such as reviews, selection lists, release dates, publisher's list prices, book covers, descriptions, etc. Librarians shall have their own unique logins to select items, build carts, and submit selections to the Contractor, or notifications to the ordering officer, who will then submit the selections to the Contractor.

· Must provide books in hardback, paperback un/covered, and audio formats

· Must have selected books to be shipped up to 115 libraries

· Must be able to offer ordering through an online ordering system

· Must provide a point plan. A detailed description of the point plan must be provided.

· Must shipped in-stock titles within 48 hours of submitted order

· Must be able to provide individual accounts for each library location for allocated points from VCL points. For each account to have individual users to select books for their library.

· Must be able to provide MARC records for selected books to be downloaded by library to input into DoD Integrated Library System.

· Must also provide RDA record when available for selected books meeting AACR2r standards are cataloging.

· Must be able to provide order history and status for each account.

· Must be able to dedicate customer service representative to resolve all service issues

· Items received in error or in unacceptable condition shall be replaced and shipped to the customer at no additional cost. Return of such items shall not be required.

· Shipping shall be via U.S. Postal Service First Class and Priority Mail, UPS, FedEx Ground, or similar to APO addresses, either New York, NY or San Francisco, CA. No international shipping is required. Cost of shipping to be included in quote.

· No technical or physical processing is required

· VCL must be able to test the platform to evaluate if it meets requirements