Attachment_1_Carbon_Rec_Site_Cleaning_PWS.pdf

PERFORMANCE WORK STATEMENT

FOR

CARBON COUNTY RECREATION SITE CLEANING SERVICES

1. GENERAL. The Bureau of Land Management’s (BLM) mission is to sustain the health, diversity, and productivity of public lands for the use and enjoyment of present and future generations. To do this, the BLM seeks to manage America’s public lands for visitors to enjoy better health, spend time with families and friends, and connect to America’s Great Outdoors. The purpose of this non-personal services contract is to provide janitorial services for those recreational sites located in Carbon County, Wyoming.

2. DESCRIPTION. The work is located in Carbon County, Wyoming. The work sites are shown on the attached Work and Project Location Map(s). The Contractor shall provide all labor, supplies, supervision, tools, materials, equipment, and transportation necessary to provide cleaning of recreation area site(s) in accordance with this performance work statement.

a. Locations.

Bennett Peak Site (Recreation site is approximately 5 acres)

1 Double Vault Toilet

6 each Single Garbage Cans

Corral Creek Site (Recreation site is approximately 2.9 acres)

1 Single Vault Toilet

5 each Single Garbage Cans

Encampment River Trailhead Site (Recreation site is approximately 5 acres)

1 Double Vault Toilet

6 each Single Garbage Cans

3. PERIOD OF PERFORMANCE. The period of performance shall be for one (1) base year with four one-year option periods. The period of performance will be as follows:

Base Year: 30 May 2025 through 03 Nov 2025

Option Year One: 01 May 2026 through 02 Nov 2026

Option Year Two: 03 May 2027 through 01 Nov 2027

Option Year Three: 01 May 2028 through 03 Nov 2028

Option Year Four: 04 May 2029 through 02 Nov 2029

4. SCHEDULING OF OPERATIONS. The Government's regular (normal) working hours are from 7:30 a.m. to 3:30 p.m., Mondays through Fridays accept (a) Federal Holidays and (b) other days specifically designated by the Contracting Officer.

a. Federal holidays: The Contractor is not required to provide services on observed holidays.

New Year’s Day (January) Labor Day (September)

Martin Luther King Jr. Day (January) Columbus Day (October)

Presidents’ Day (February) Veterans Day (November)

Memorial Day (May) Thanksgiving (November)

Juneteenth (June) Christmas Day (December)

Independence Day (July)

5. FREQUENCY OF OPERATIONS. For the purpose of this contract, services will be performed twice weekly. See Appendix A for frequency of operations and tasks.

Frequency Specific Tasks

Twice Weekly (2x Weekly) All services will be performed twice a week on Monday and Friday.

6. SPECIFIC TASKS. The requirement for this contract is broken down into the following specific tasks.

Each task is to be performed at the Bennett Peak, Corral Creek and Encampment River Sites on Monday and

Friday of each week during the period of performance.

a. General: Upon identification of any vandalism, property damage or required repairs the contractor shall notify the Contracting Officer or Contracting Officer Representative as soon as possible. If a required repair can be considered an emergency, the contractor shall immediately notify the

Contracting Officer or Contracting Officer Representative. All repairs will be the responsibility of the Bureau of Land Management.

b. Trash Removal: All garbage containers shall be emptied, scrubbed inside and out with a detergent solution mixed and deodorized, in accordance with the manufacturer's recommendation. A new plastic bag shall be placed in the garbage container. All garbage containers shall be closed. The

Contractor shall ensure that all trash is covered to keep it from blowing out of the hauling vehicle while in transit to an approved disposal site.

c. Policing Grounds: The Contractor shall pick up all trash along the last one-quarter mile of road leading to the recreation sites and also remove all trash inside the entire recreation site. Paper, bottles, cans, and all other trash and refuse shall be removed from all grounds within one-quarter mile of the road. All removed items shall be deposited in the nearest waste container.

d. Restroom Services. Restroom services shall consist of the following each time services are performed.

(i) Cleaning Restrooms. Restroom fixtures, walls and ceilings, including water closets, urinals, toilets, and sinks shall be washed inside and outside utilizing a disinfectant, and shall be free of stains and odors. The toilet seat, riser inside and out shall be cleaned free of dirt, and stains. Floor, and interior walls with disinfectant-detergent mixed in accordance with the manufacturer's instructions. Dilute smells by pouring one pail of water into the toilet vault during each scheduled workday or twice a week, whichever is less. Pumice sticks and an approved toilet bowl cleaner shall be used to remove stains from toilets. Note: (Brushes, sponges, and cloths that have been used to clean any other part of the restroom (including water closets, urinals, walls, floors, and partitions) shall not be used to clean lavatories or sinks.) Floors shall be swept/dust mopped free of dirt and mopped with a disinfectant. Floor drains shall be cleaned and flushed with a disinfectant. All interior walls, the floor and the area around the toilet shall be sprayed with insecticide solution.

Wainscoting, partitions, walls, and doors shall be cleaned free of dirt, stains, and graffiti. Mirrors shall be cleaned and polished. All metal fixtures and hardware shall be cleaned. Waste containers shall be emptied, disinfected, and plastic liners replaced.

(ii) Servicing Restrooms. Servicing restrooms shall include inspecting, replenishing, and cleaning supply dispensers. Restroom supplies shall include, but are not limited to, paper towels, toilet tissue, and soap. Ensure the restrooms are stocked with sufficient supplies to ensure that the supplies will last until the next scheduled service. If dispensers become empty before the next scheduled servicing, the Contractor shall replenish them at no additional cost to the Government.

7. GOVERNMENT FURNISHED ITEMS.

a. Supplies. The Government will not furnish any supplies or materials for this contract.

b. Equipment. The Government will not furnish any equipment for this contract.

c. Utilities. Reasonable amounts of electricity and water will be made available for use.

d. Keys. There are no janitorial closets or keys required at any of the facilities. Combinations for the dispensers will be provided.

e.

8. CONTRACTOR FURNISHED EQUIPMENT AND SUPPLIES.

a. Equipment and Tools. The Contractor shall provide all necessary cleaning equipment in order to perform the specific tasks of this contract. All equipment and tools shall be furnished and maintained by the Contractor at their expense.

b. Supplies. The Contractor shall furnish all supplies including but not limited to toilet paper, paper towels, cleaning solutions, trash can liners, disinfectants, deodorizers, gum remover, carpet spot cleaner, feminine products for the dispensers, disposable toilet seat covers, mop heads, cleaning rags, spray bottles, etc. The Contractor shall always stock a month’s worth of supplies.

To meet the Executive Order 13423 of January 24, 2007, the use of “green” or environmentally safe products is required. This includes using bio-based, environmentally preferable, energy-efficient, water-efficient, and recycled-content products, and use of paper of at least 30% post-consumer fiber content. To find out more, please refer to www.epa.gov. The Contractor shall submit a total list of all supplies along with SDS that will be used in performance of this contract within 14 business days after date of contract. The Government has the right to approve or reject any supplies and a request a replacement or substitute.

c. Hazardous Materials. The Occupational Safety and Health Administration requires that SDS be available to employees for potentially harmful substances handled in the workplace under the

Hazard Communication regulation. The Contractor shall organize a “Right to Know Center” available to janitorial staff and Government personnel. For all hazardous materials, this shall include

SDSs, inventory sheet, and sign-off sheets. The SDS is also required to be made available to local fire departments and local and state emergency planning officials under Section 311 of the

Emergency Planning and Community Right-to-Know Act. All cleaning supplies must be labeled properly and with their contents listed.

d. Storage Areas and Janitorial Closets: There are no on site storage areas or janitorial closets for the contractor to utilize.

9. KEY PERSONNEL. The Contractor shall employ qualified personnel who have been previously engaged in performing janitorial operations. This contract is in a rural location in which finding employees may be a challenge. The Contractor shall use local resources to advertise for potential employees or sub-contractors and shall conduct face-to-face interviews with prospective employees. A list of employee names shall be provided within 14 business days after date of contract award. In the event any Contractor employee is replaced, the Contractor shall notify the COR within 24 hours.

a. Management: The Contractor shall manage the total work effort associated with the janitorial services required herein to assure fully adequate and timely completion of these services. Included in this function will be a full range of management duties including, but not limited to, planning, scheduling, and quality control. The Contractor shall provide an adequate staff of personnel with the necessary management expertise to assure the performance of the work in accordance with sound and efficient practices. The Contractor shall employ an adequate workforce to complete work in accordance with the time and quality standards specified herein.

b. Supervision. The Contractor shall designate, in writing, a Lead janitor who shall have authority to act for the Contractor. The Lead shall be fully responsible for oversight and quality of the janitorial services outlined in the PWS and may perform supervision/maintenance functions concurrently. A copy of the PWS shall be made available to the Lead and all other Contract employees.

The Lead shall contact the COR or PI at least once a month during the base year to discuss the conduct of the work, alleviate any misunderstandings that may arise during the performance of the work, and be available to take immediate action to have deficiencies corrected that may be called to their attention.

The Contractor shall give the COR the name and telephone number of the Lead within 14 business days of contract award. In the event this person changes, the contractor must notify the COR via email within 24 hours.

Site visits by the Contractor shall be conducted at least once yearly to meet with the COR and janitorial staff, to observe the work areas, discuss any problems with staff or quality of work, or address equipment problems, etc.

c. Contingency Plan. The Contractor must prepare a plan to provide uninterrupted services, particularly when employees are absent due to illness, vacation, or resignation.

d. Conduct and Appearance. In performance of his/her duties, the Contract employees shall be a representative of the BLM, and as such, shall exhibit a favorable image in terms of general conduct, appearance, and on-the-job behavior. The Contractor shall require all employees to wear distinctive uniform clothing for ready identification and ensure that every employee is in uniform upon reporting for duty under this contract.

10. WORK CONTROL/WORK SCHEDULE.

a. Work Control. The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking of work in progress.

The Contractor shall plan and schedule work to assure material, labor, and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein. Verbal scheduling and reports on the status of service call and indefinite quantity work items shall be provided when requested by the Contracting Officer.

b. Work Schedule. The initial work schedule shall be submitted by the Contractor to the Contracting

Officer Representative and Contracting Officer for approval within 14 days after award. Once approved, all work shall be performed in strict compliance with the work schedule to facilitate the

Government's inspection of the work. Changes to the work schedule shall be submitted in writing for the Contracting Officer's approval at least three working days prior to performance. The

Contractor's initial work schedule shall indicate the hours of the day that services will be performed.

The schedule shall list the type of work to be performed, the areas to be worked, and the estimated time to complete the work in each area.

When scheduled services fall on a holiday, alternate dates shall be specified. In preparing the work schedule, the Contractor shall comply with the frequency of operations and the period of performance defined in the PWS.

11. PERFORMANCE STANDARDS. Conduct of work shall indicate deliberate effort to produce first quality results. Failure to perform in accordance with the terms of this PWS shall be considered evidence of non-compliance with the contract. The contractor is to meet or exceed the standards set forth in this PWS, and acceptable levels of work are defined below.

a. Overall Cleaning Standard: examples of unacceptable work are dirt or debris under garbage cans, accumulated filth around base of toilets; failure to remove trash; and other manifestations of lack of concern or capability of producing first quality work.

b. Schedule Requirements Standard: examples of unacceptable work are tasks not completed by frequency of operations.

Performance

Objective

Weight Maximum Allowable

Defect Rate

Surveillance Method

Overall Cleaning 75% 1 defect per month Random Sampling Inspection or verified customer complaint

Perform Work within

Schedule Requirements

25% 3 defects per month Random Sampling Inspection or verified customer complaint

12. QUALITY CONTROL PLAN: The Quality Control Plan (QCP) is a system for identifying and correcting deficiencies before the level of performance becomes unacceptable. The contractor shall develop and implement a complete QCP to ensure the requirements of the contract are met. The Quality Control

Plan will be technically evaluated.

The Contractor must demonstrate how they intend to:

• recruit and retain qualified individuals who can perform the services required and in a manner that meets the performance standard;

• deliver quality of services described in this PWS;

• provide uninterrupted services;

• accomplish project management, inspections, process improvement, and correction of deficiencies in their areas of responsibility;

• monitor deficiencies; and

• ensure that deficiencies do not reoccur.

The QCP shall include a monthly schedule of all periodic services showing by month when those services will be performed.

The Contractor may use a Quality Control checklist (Appendix A) and each contract employee will fill out a

QC checklist for their assigned areas of responsibility. These checklists will be turned in to the Lead at the end of each week with courtesy copies to the COR.

13. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). Monthly payment is dependent on consistent and satisfactory completion of all work requirements. The Government may evaluate the

Contractor’s performance through visual inspections, number of customer complaints, and employee reports of unsatisfactory work and this will be documented on the QASP form. The QASP will be completed by the

COR or PI as required. The COR or PI may also review the QC Checklist and the Schedule of Periodic

Services to identify deficiencies through non-delivery of services.

If performance is unsatisfactory or work is not completed per specifications, the COR may require re-work of those services or a percentage of the Contractor’s monthly payment will be withheld. Repeated unsatisfactory performance will result in a corrective action report.

14. MISCELLANEOUS REQUIREMENTS.

a. Safety. The Contractor shall use all necessary precautions for the control and safety of the Contractor employees during performance of this contract. All hard copy publications are available via the referenced websites below. Supplements or amendments to listed publications may be issued during the life of the contract.

The Contractor shall comply with all provisions of the William-Steiger Occupational Safety and Health Act of 1970, all applicable safety and health regulations that have been promulgated by the Secretary of Labor under the Williams-Steiger Occupational Safety and Health Act of 1970, to include 29 Code of Federal

Regulation (CFR) Part 1910 (Occupational Safety and Health Standards), and all applicable safety and health codes and standards of the state and local jurisdictions where the work is to be performed. Periodic inspections will be made by the Government to ensure safe and healthy working conditions. Provisions of the William-Steiger Occupational Safety and Health Act of 1970 and the Occupational Safety and Health

Standards can be found at the following links:

1. William-Steiger Occupational Safety and Health Act of 1970: https://www.osha.gov/laws-regs/regulations/standardnumber/1903/1903.1

2. 29 CFR Part 1910 Occupational Safety & Health Standards:

http://www.osha.gov/pls/oshaweb/owastand.display_standard_group?p_toc_level=1&p_part_numbe r=1910

b. Fire Protection and Prevention: Prior to commencement of work, the Contractor shall be acquainted with the location of the fire protection equipment, to assure that such equipment is available. The Contractor shall take necessary action to assure that all flammable materials and all cloths and waste that might constitute a fire hazard are placed in metal containers and removed from the buildings at the end of each day.

15. DEFINITIONS. As used herein this purchase order, the following terms shall have the meaning set forth below.

a. Where "as shown", "as indicated", "as detailed", or words of similar import are used, it shall be understood that reference is made to this specification and the drawings accompanying this specification unless stated otherwise.

b. Where "as directed", "as required", "as permitted", "approval", "acceptance", or words of similar import are used, it shall be understood that direction, requirement, permission, approval, or acceptance of the Contracting Officer is intended unless stated otherwise.

https://www.osha.gov/laws-regs/regulations/standardnumber/1903/1903.1 https://www.osha.gov/laws-regs/regulations/standardnumber/1903/1903.1 http://www.osha.gov/pls/oshaweb/owastand.display_standard_group?p_toc_level=1&p_part_number=1910 http://www.osha.gov/pls/oshaweb/owastand.display_standard_group?p_toc_level=1&p_part_number=1910

c. Clean. "Clean" shall be defined as free of dirt, dust, spots, streaks, stains, smudges, litter, debris, and other residue.

d. Contracting Officer. The Contracting Officer is a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings. The term includes certain authorized representatives of the Contracting Officer acting within the limits of their authority as delegated by the Contracting Officer.

e. Contractor. The term Contractor refers to both the prime Contractor and any subcontractors. The prime Contractor shall ensure that his/her subcontractors comply with the provisions of this contract.

f. Contracting Officers Representative (COR). The Government employee designated by the

Contracting Officer to be responsible for monitoring of Contractor performance.

g. Disinfect. Cleaning in order to destroy any harmful microorganisms by application of an approved chemical agent.

h. Facility. An establishment, structure, or assembly of units of equipment designated for a specific function.

i. Quality Assurance (QA). A method used by the Government to provide some measure of control over the quality of purchased goods and services received.

j. Quality Control (QC). A method used by the Contractor to control the quality of goods and services produced.

k. Regular Working Hours. The Government's regular (normal) working hours are from 8 a.m. to 4 p.m., Mondays through Fridays accept (a) Federal Holidays and (b) other days specifically designated by the Contracting Officer.

l. Response Time. Response time is defined as the time allowed the Contractor after initial notification of a work requirement to be physically on the premises at the work site, with appropriate tools, equipment, and materials, ready to perform the work required.

m. Waste Containers. Waste containers are defined as trash receptacles, wastebaskets, trashcans, wastepaper baskets, ashtrays, or any container holding trash, paper, or refuse of any type.

16. Attachments.

Attachment 1. Appendix A – Frequency and Task Checklist

Attachment 2. Carbon County Recreation Site Map