Attachment 1 - Army EMS Salient Characteristics.pdf
PDF 51 KB Posted
- Attached to
- EMS Mobile Application
- Solicitation number
- W81K0026QA275
- Issued by
-
Department of the Army Medical Command
About this file
This document outlines the Salient Characteristics for contract W81K00-26-Q-A275, an EMS Mobile Application to be provided to Army PHEMS Programs (Paramedics/EMTs/68Ws). The application provider must develop and maintain a comprehensive mobile solution available on both iOS and Android platforms with offline functionality and intelligent search capabilities.
The Content Management requirements mandate that the provider independently maintain and update medical protocol databases, equipment manufacturer guidelines, and hospital destination information across customer locations, while providing protocol authoring support for command-wide and base-specific guidelines. The Mobile Application must perform on current-version iOS and Android devices with intelligent search functionality that delivers pre-approved clinical answers regardless of query phrasing, customized to individual medics' guidelines, scope of practice, geographic location, equipment, medication inventory, and patient demographics. The application must handle conflicting guidelines with user-determined prioritization and provide customer support through app chat and email. The Analytics component requires tracking application usage across different geographies (global and base-specific), user types (EMTs, paramedics, 18Ds), and content categories, while identifying gaps in medical content that require new guideline development.
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Text version
W81K00-26-Q-A275 EMS Mobile Application Salient Characteristics
Content Management
1. Ability to maintain and provide multiple protocols—specifically medical guidelines that Paramedics/EMTs/68Ws Army PHEMS Programs currently employ.
2. Application provider will independently maintain database, including updates, for all relevant equipment manufactures guidelines and hospital destination information at each of customers locations.
3. Application provider will perform protocol authoring support including design and content support services including for both command wide and base specific guidelines.
Mobile Application
1. Mobile applications are available on both iOS and Android app stores with functionality that works offline, including intelligent search.
2. Mobile applications will be able to perform on any device that is able to run the current version of either iOS or Android, including intelligent search.
3. Mobile applications intelligent search should answer questions regardless of how the query is phrased, with answers pre-approved by the organization's clinical content owner and not probabilistically constructed at the time of query.
4. All app content, including intelligent search, customized to the medic’s medical guidelines set, local on base guidelines, scope of practice (ex. Paramedic, EMT, 68W, 18D), geographic location, equipment, medication inventory, and patient information (including specific weight, age, age/species category).
5. Intelligent search will be able to handle conflicting guidelines and prioritize answers based on user determined prioritization.
6. Customer support for all medics and commands through app chat and email.
Analytics
1. Provides analytics regarding how the application is being used to support insight into where to focus medical training.
2. Analytics can be viewed at di erent geographies (globally, base specific), user types
(EMTs, paramedics, 18Ds), and content (protocol set, base guidelines).
3. Analytical information identifies where new content needs to be generated for uncovered medical conditions.
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