Attachment 1 2025 Statment of Work (4).pdf

Statement of Work

Agilent Technologies Spectrometers

Preventive and Remedial

Maintenance Services

Prepared By: 72 ABW/CEIEA

Tinker AFB OK

8 April, 2025

TABLE OF CONTENTS

SECTION NUMBER & TITLE PAGE NUMBER

1. DESCRIPTION OF SERVICES 3

1.1. Scope of Service 3

1.2. Preventive Maintenance (PM) 3

1.3. Remedial Maintenance (RM) 6

2. SERVICE DELIVERY SUMMARY 6

3. GOVERNMENT-FURNISHED PROPERTY AND SERVICES 6

3.1. Government-Furnished Property (GFP) and Services 6

4. GENERAL INFORMATION 6

4.1. Software Support, Revision Updates, and Modifications 7

4.2. General Contractor Requirements 7

4.3. Housekeeping 8

4.4. Security 8

4.5. Tools, Equipment, Clothing and Personal Protective Equipment 8

4.6. Technical Direction 8

4.7. Environmental Compliance Requirements 8

4.8. Green Procurement 8

4.9. Data Management 8

4.10. Safety 9

4.11. Training and Briefings, Certifications and Licenses 9

4.12. Special Qualifications 9

4.13. Safety Training and Briefing 9

4.14. FOD Prevention 9

4.15. Security Requirement/Identification Badges 9

4.16. Quality 10

4.17. Phase In/Phase Out 10

4.18. Hours of Operation 10

4.19. Government Acceptance 10

4.20. Continuation of Essential DoD Contractor Services During Crisis 10

Appendixes

A – Equipment/Scope of Service List

C – Safety

1. DESCRIPTION OF SERVICES.

1.1. Scope of Service. Contractor shall provide all telephone support, labor, materials, tools, parts, transportation and incidentals necessary to provide manufacture’s Preventive and Remedial Maintenance Support Services for 72 ABW/CEIEA on Agilent Technologies Spectrometers equipment as specified in Appendix A.

1.2. Preventive Maintenance (PM): PM consists of equipment maintenance actions performed on an annual basis according to a specific set of manufacturer instructions and a predetermined time schedule. The object of PM is to protect the equipment capability and investment by removing causes of failure and making adjustments to compensate for normal wear before failures occur. Equipment is in the EM Laboratory located in Building 3001 Post G-79.

1.2.1. Preventive Maintenance Schedule. Contractor shall maintain a schedule that ensures all tasks shall be performed at the predetermined frequencies. Provide the government representative two weeks’ notice prior to each scheduled PM visit.

1.2.2. Preventive Maintenance Actions. Contractor shall perform the following PM actions in accordance with Agilent Technologies’ preventive maintenance instructions for each system and associated ancillary equipment.

ICP-OES Preventive Maintenance Checklist

1.2.2.1 Preparation;

a. Discuss any specific issues with the customer prior to starting.

b. Review the instrument logbook.

c. Save instrument control settings before starting the procedure.

d. Perform general inspection of system for cleanliness.

e. Check for proper installation of safety-related parts, assemblies, sensors.

f. Check for required firmware updates and verify with customers if they would like it installed.

1.2.2.2 Initial performance test;

a. Print the details page of the test and attach it to the end of this checklist.

b. Perform a dark current scan.

c. Perform a wavelength calibration.

d. Perform a calculate drift.

For the 710-ES Series (Appendix A, Item 2) instruments only;

e. Perform a shutter calibration.

f. Perform an attenuator calibration.

g. Optimize the torch position.

h. Optimize the nebulizer flow.

1.2.2.3 Water cooling system;

a. Drain water cooler.

b. Clean condenser fins and protective screen.

c. Clean the air filter the water cooler condenser.

d. Clean the water filter.

e. Remove the pump strainer and clean it by rinsing with tap water.

f. Lubricate the water cooler pump motor bearings according to manufacturer’s specification. (locally sourced lubricant)

g. Fill water cooler with coolant as recommended by the water cooler manufacturer.

h. Check that the water cooler set temperature is at 25°C (77 °F). (If not, adjust)

i. Check that the pressure gauge on the cooler (if fitted) reads 240 kPa, (35 psi).

Max. pressure 310 kPa (45 psi). (If not, adjust)

1.2.2.4 ICP-OES instrument components;

a. Clean the pre-optics window. Replace the window if it scratched or cannot be cleaned.

b. Check the scanning mirror shaft for free movement; lubricate the shaft with Fomblin grease if required

c. Inspect the cables and connectors for wear and signs for excessive corrosion and record in observations.

d. Clean the air inlet filter on top of instrument. Replace if damaged or cracked.

e. Clean the honeycomb screen below RF triode socket.

f. Inspect the water cooling hose connections from the water cooling system to the water cooling manifold for leaks. Tighten if leaks are found. Hoses are a repair item. If they need to be replaced record in observations.

g. Check that the extraction system is working and the flue is positioned correctly.

h. Check operation of water flow switch by turning-off the water cooling system and observing that the PC displays a ‘Low water flow’ error message.

i. Check the operation of argon inlet supply switch by turning-off the argon inlet supply and observing that the PC displays a ‘Low argon’ error message.

j. Clean or replace the argon inlet sintered filter assembly as necessary.

k. Inspect the gas hoses for cracks and leaks. Tight if leaks are found. Hoses are a repair item. If they need to be replaced record in observations.

l. Replace all gasbox filters.

m. Check that the argon inlet supply is set to 550 kPa (80 psi). Adjust if necessary

n. Inspect torch and bonnet. Clean if necessary.

o. Inspect snout for salt build-up around viewing slot. Clean if necessary.

p. If these parts need to be replaced record in observations.

q. Inspect torch. Clean if necessary.

r. Inspect the cooled cone interface. Clean if necessary.

s. Remove the cooled cone interface and inspect the plastic insulator for signs of arcing or degradation.

t. If these parts need to be replaced record in observations.

u. Inspect nebulizer for damage or cracks. Replace if damaged or cracked.

v. Observe nebulizer aerosol. Clean or replace if aerosol is not as expected.

w. Disassemble and inspect spray chamber. Clean if necessary.

x. Inspect the spray chamber O-rings to ensure they are in a satisfactory condition.

Replace if necessary.

1.2.2.5 Argon Saturation accessory;

a. Disassemble ASA and clean the bowl using a mild detergent.

b. Inspect O-rings to ensure a satisfactory seal. Replace o-ring if necessary.

c. Check the operation of the check valve. Replace if leaking.

1.2.2.6 Vapor generation accessory (VGA);

a. Inspect VGA gas supply hose.

b. Inspect/replace VGA pump tubing.

c. Adjust low gas pressure interlock setting.

d. Adjust precision orifice gas flow setting.

e. Adjust gas regulator pressure to 46 psi (325 kPa).

1.2.2.7 Sample preparation system (SPS 3) accessory;

a. Clean the exterior surfaces of the accessory with soft lint free cloth. This cloth can be dampened with warm water or a mild detergent. Do not use organic solvents or abrasive cleaning agents.

b. Replace the x-axis and z-axis timing belts if there is are any cracks, splits or color deterioration and belt tension.

c. Adjust the belt tension.

d. Check the lubrication pad for single x-axis shaft. If pad is dry or customer has observed any vibration or erratic movements of the x-axis carriage, add 1 mL of Dow Corning 200 ® Fluid, 200 CS into the well.

e. Calibrate the auto-sampler.

1.2.2.8 SVS1 Switching Valve System accessory;

a. Check all capillary tubing for kinks or damage. Replace if kinks or damage.

b. Check all capillary fittings for leaks. Replace fitting is leaks.

c. Check operation of 4-port valve. Replace if not working.

1.2.2.9 ICP-OES system performance test;

a. Check the operation of the plasma from 0.7 kW to 1.8 kW (0.1 kW steps).

b. For the 720/730-ES Series instruments only.

c. Record the instrument factory Argon Ratio value in the results table.

d. Check and record the measured Argon Ratio value in the results table.

e. Adjust the measured Argon Ratio value to the factory Argon Ratio value ± 0.5 and record this value in the results table.

f. Perform a dark current scan.

g. Perform a wavelength calibration.

h. Perform a calculate drift.

i. Perform a shutter calibration.

j. Perform an attenuator calibration.

k. Optimize the torch position.

l. Optimize the nebulizer flow.

m. Perform the installation tests.

1.2.3. Contractor shall provide the government representative with a record of completed repair and/or preventive maintenance work. The following minimum information shall be included in the record: name of company, service date, service performed, calibration results, recommended additional services, name of technician, and completion date.

1.3. Remedial Maintenance (RM): RM is the evaluation, troubleshooting, and diagnosis of equipment to isolate the source of a malfunction. RMs shall be expedited to minimize system downtimes.

1.3.1. Upon discovery of equipment malfunction the government representative will request troubleshooting assistance by placing a telephone call to the designated Contractor’s support point of contact.

1.3.2. The government representative will provide a brief description of the malfunction and the name and telephone number of the government point of contact.

1.3.3. Contractor shall respond to the government representative’s request for assistance within two (2) work hours after notification of a malfunction by contacting the government representative.

1.3.4. If after 24 clock hours of troubleshooting via telephone communications a resolution to the malfunction is not resolved, the contractor shall travel to Tinker AFB OK, arriving no later than 3 business days after discontinuance of troubleshooting efforts.

1.3.5. Remedial Maintenance Documentation. Upon completion of the RM the Contractor shall provide Remedial Maintenance record of work completed. The following minimum information shall be included in the record: name of company, service date, service performed, additional services needed (if any), name of technician, and completion date.

2. SERVICE DELIVERY SUMMARY. Not Required

3. GOVERNMENT-FURNISHED PROPERTY AND SERVICES.

3.1. Government Furnished Property (GFP) and Services are not applicable to the performance of this contract.

4. GENERAL INFORMATION.

4.1. Software Support, Revision Updates, and Modifications. Contractor shall make known to the government representative when revision updates or modifications are available or necessary. All software updates and modifications shall be provided and installed at no additional cost to the Government after approval.

4.2. General Contractor Requirements.

4.2.1. Administrative Services. Contractor shall perform administrative services necessary to perform the work to include, but not limited to, quality control, maintenance of accurate and complete records.

4.2.2. Emergency Contact. Contractor shall provide the name and telephone number of a designated Contractor support point of contact to respond to requests for remedial maintenance support (see paragraph 1.3.1.). Emergency contact shall be available during normal duty hours listed in paragraph 4.18.

4.2.3. Contractor Employees. Contractor shall provide necessary personnel to accomplish all contract work and services within Government specified time frames.

The Contractor shall provide personnel with the necessary licenses, certifications, training, experience levels and security clearances that are required, including Federal, State and local laws and regulations4.2.4.1. Contractor shall not employ persons for work on this contract if such employee is identified to the Contractor by the contracting officer as a potential threat to the health, safety, security or general well being or overall operational mission of the squadron or its population.

4.2.4.2. Contractor personnel shall be easily recognized as Contractor employees. This may be accomplished by wearing distinctive clothing bearing the name of the company or by wearing appropriate badges which contain the company name and employee name. Wearing of military uniforms or clothing will not be permitted.

4.2.4.3. Employees must have the ability to effectively communicate (both verbally and written) to all applicable parties.

4.2.4.4. Contractor shall not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest.

The Contractor shall not employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval IAW Joint Ethics Regulation. In addition, the Contractor shall not employ any person who is an employee of the Department of the AF if such employment would be contrary to the policies in AFI 64-106, Air Force Industrial Labor Relations Activities.

4.2.4.5. Contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station, change in duty hours or deployment. Military Reservist and National Guard members may be subject to recall to active duty. The abrupt absence of these personnel could adversely affect the Contractor’s ability to perform; however, their absence at any time shall not constitute an excuse for nonperformance under this contract.

4.2.4.6. Contractor personnel shall not use government vehicles, computers, tools, equipment, phones, faxes or copiers for personal use unless authorized by applicable directives.

4.3. Housekeeping; Contractor shall keep all facilities and work areas clean and neat IAW industry, Occupational, Safety and Health Administration (OSHA), fire and safety standards. Clutter and storage of incompatible materials in equipment areas is not acceptable.

4.4. Security; Controlled Area assess is not applicable to the performance of this contract

4.5. Tools, Equipment, Clothing and Personal Protective Equipment. The Contractor shall provide all tools, equipment, clothing and personal protective equipment for Contractor employees.

4.6. Technical Direction. The Government may give technical direction to the Contractor. The purpose of this direction is to re-prioritize efforts to meet organizational goals and mission priorities. Technical direction will originate from the government representative. It is understood that this reprioritization will be at no additional cost.

4.7. Environmental Compliance Requirements.

4.7.1. The Federal Government is not exempt from compliance with environmental regulations. The Contractor shall be knowledgeable, comply with, and ensure that all subcontractors comply, with all applicable environmental Federal, state, and local laws and regulations and Air Force policies, instructions, and plans. The Contractor shall comply with all Federal, state, local, and Air Force environmental compliance training requirements.

4.7.2. Contractor shall comply with all environmental regulatory agency permits conditions and consultation requirements. The agencies typically involved in Tinker AFB activities include, but are not limited to Environmental Management.

4.7.3. Any service provided under this SOW that results in the accumulation or generation of hazardous material or waste shall be brought to the attention of the authorized Government representative.

4.8. Green Procurement is not applicable to the performance of this contract.

4.9. Data Management. Not applicable

4.10. Safety. Comply with the latest applicable Federal and state laws, regulations, management plans and requirements regarding occupational safety and health including all safety practices posted in the assigned work area and the attached Appendix C (Dated 11 Feb 2016) provided by the Safety Office. In the event safety laws, regulations or requirements change during the term of this contract, the Contractor is required to comply as such laws come into effect.

4.10.1. Contractor shall ensure that work performed does not expose AF personnel or property to hazards, risk of injury or damage. The Government program manager or safety office m ay conduct periodic and no-notice visits to Contractor work sites for the purpose of inspection Government owned facilities and equipment for hazards. Either the Government program manager or safety office may instruct Contractor employees to cease operations immediately if an imminent danger situation is believed to exist.

4.11. Training and Briefings, Certifications and Licenses. Contractor shall train, brief, and ensure appropriate certifications and licensing of all their employees to meet contract requirements at no additional cost to the government.

4.12. Special Qualifications. Contractor employees must have experience working on equipment listed in Appendix A and must have Agilent Technology factory certification.

To verify this, contractor shall provide government representative at time of bid, written customer references with contact information and other evidential proof that technicians have this amount of experience, are factory certified and possess in depth knowledge to perform PM and RM services on the Agilent Technologies Spectrometers and ancillary equipment.

4.13. Safety Training and Briefing. Contractor shall ensure all contract employees have been trained or briefed on the requirements of Appendix C, Safety, and emergency evacuation and shelter procedures.

4.14. FOD Prevention. Comply with the intent of Tinker AFB’s Foreign Object Damage and Prevention Program while performing contract services at Tinker AFB OK.

4.14.1. Practice good housekeeping at all times in all areas, ensure all tools, equipment, and hardware are accounted for at the end of each task, remove watches, rings, chains, and other jewelry that could be dropped or become loose in FOD critical areas and practice good work habits.

4.15. Security Requirement/Identification Badges. The Contractor shall provide the government representative the names of all personnel requiring entry authorization to Tinker AFB OK, for performance of services associated with this requirement. Contract personnel must have a valid driver’s licenses and car insurance verification to gain entry to the base. The following additional information is necessary to coordinate entry to the base.

Company Name Full name of personnel requiring entry to the base Cell phone # or pager # Estimated date and time of arrival Length of visit

Contractor and/or representative shall contact the government representative for directions to the base, if unknown. After arriving at the designated gate’s parking area, the Contractor shall telephone the government representative for further instructions to be escorted onto the base.

4.16. Quality. Contractor shall maintain a quality system that ensures that the product or service conforms to the specified contract technical requirements. The Contractor shall implement procedures to prevent defective services from recurring.

4.16.1. Government representative will evaluate the Contractor’s performance through intermittent on-site inspections of the Contractor’s quality control program.

4.17. Phase In/Phase Out is not applicable to this contract.

4.18. Hours of Operation. Equipment shall be available from services 0730 through 1600 hours, Monday through Friday excluding weekends and Federal holidays. Access to the equipment work areas outside of these hours may be considered by the government representative.

4.19. Government Acceptance. Designated government representative shall accomplish inspection and acceptance of services performed based on requirements of the Statement of Work.

4.20. Continuation of Essential DOD Contractor Services During Crisis. None of the services provided under this contract are considered necessary in accordance with, DODI 3020.27, E 2.1.1 and E2.1.3. to ensure mission accomplishment in a state of an emergency.

Appendix A

Equipment/Scope of Service for 72 ABW/CIEA Agilent Technologies

Item No.

System Components Serial Number Description of Services

1 GCMS 5975 GC 7890A US10735035 Full Scope & PM MASS SPEC 5975C US73317080 Full Scope & PM HEADSPACE AUTOSAMPLER Full Scope & PM

2 ICP 710 ICP 710 IP1202M119 Full Scope & PM SPS3 AUTOSAMPLER AY1201M02 Full Scope & PM LYTRON WATER COOLER 838082-06 Full Scope & PM

3 ICP VISTA ICP VISTA EL02076114 Labor Only & PM SPS5 AUTOSAMPLER EL97113398 Labor Only & PM LYTRON WATER COOLER 793149-02 Labor Only & PM

US19250007

1230874669C Inserted Text

US19250007