Attachment 02 SNAP Cash Requirements v.2.docx

Attachment 2: SNAP/Cash Requirements

Table of Contents

WSEA Project Management, Organization and Staffing Project Management and Organization Table 1: Project Management and Organization

Pref’d (P) Opt’l (O)

Yes/No Comments:

Project Staffing Table 2: Project Management

Pref’d (P) Opt’l (O)

Yes/No/ Comments:

· At least three years of project management experience, two of which must have been in projects involving State government.

· Have successfully managed within the last five (5) years the implementation and/or operation of an EBT or other financial and/or transaction processing system of comparable size and similar complexity as defined within this RFP.

· Bachelor’s Degree or five years of Project Management experience.

· Minimum of three years of Project Manager experience.

· Five years of work experience.

· Has supported at least 2 State government projects, including the implementation of at least one financial transaction processing systems.

· PMP is desirable.

· Retail Manager;

· Technical Conversion Coordinator;

· System Test Manager; and

· Technical System Lead.

SNAP/Cash Technical and Functional Requirements EBT Benefit Delivery Methods Table 3: EBT Benefit Delivery Methods – Requirements

Pref’d (P) Opt’l (O)

Comments:

EBT Account Structure Table 4: EBT Account Structure – Requirements

Pref’d (P) Opt’l (O)

Comments:

1) benefit balances are accurately maintained;

2) benefits accessed by clients are drawn from the appropriate benefit account; and

3) benefit accounts are not overdrawn.

1) any funds drawn from an incorrect account or program,

2) overdrafts against EBT benefit accounts including allowing access to program benefits prior to the availability date or after the expiration date, and

3) for EBT host transaction processing errors.

Account Set-up and Benefit Authorization Table 5: Account Set-up and Benefit Authorization – Requirements

Pref’d (P) Opt’l (O)

Comments:

· PAN (card number);

· EBT account number;

· Recipient case identification numbers;

· Benefit program identifier;

· Benefit authorization number from the State

· Retailer identification numbers (both USDA-FNS and acquirer)

· Terminal identification number;

· Transaction type;

· Transaction amount;

· Transaction date;

· Transaction time;

· Transaction results (approval code or denial reason);

· Store name and address;

· Account balance after the transaction;

· ACH transaction history.

· Option 1: SNAP benefits that have been available to the household for 274 calendar days or more (up to 365 days for cash) can be expunged after 274 days of inactivity on the account (up to 365 days for cash). Any activity (purchase or return) in the account starts the aging period over again.

· Option 2: Regardless of account activity, remaining unused benefits that have aged (274 calendar days for SNAP and up to 365 days for cash) shall be expunged.

All WSEA States are currently using Option 1.

· Accommodate processing for a separate Letter of Credit (LOC) for SEBTC benefits.

· Separate and track Summer Food benefits from SNAP benefits,

· On a daily basis, process and transmit to the FRB, a separate Summer Foods AMA Batch Issuance File.

· On a daily basis, produce a separate Summer Foods AMA Batch Issuance and ASAP Balancing Reports.

· List a separate line item for Summer Foods on the Clearing Statement Report.

· Create and Transmit a separate STARS file for Summer Foods.

EBT Card Production and Management Table 6: EBT Card Production and Management – Requirements

Pref’d (P) Opt’l (O)

Comments:

· Perform all necessary processes and functions to design a State’s EBT card;

· Distribute/deliver cards to designated State and local offices for over-the-counter issuance;

· Issue, replace and distribute/deliver cards to cardholders by mail; and

· Maintain a centralized card issuance management database on behalf of each WSEA State.

· Graphics approved by the State using a four-color printing process;

· The Primary Account Number (PAN) must be on the front of the card with contrasting color for readability; an embossed PAN is an optional feature;

· In cases where the EBT Contractor issues a card via mail (such as client-requested card replacement), the Contractor may be required, as an option, to emboss the cardholder’s name depending on State preference.

· FNS abbreviated non-discrimination statement if State requests;

· QUEST® logo if a SNAP/cash card;

· Tamper-evident signature panel;

· Return address;

· High coercivity magnetic stripe; and

· Other printed information as specified by the State.

Card and PIN Issuance Table 7: Card and PIN Issuance – Requirements

Pref’d (P) Opt’l (O)

Comments: