ATTACHMENT_02_-_140P8623Q0084_-_SCOPE_OF_WORK_doc.pdf

SCOPE OF WORK (SOW)

CUSTODIAL / JANITORIAL SERVICES

SANTA MONICA MOUNTAINS NATIONAL RECREATION AREA (SAMO)

Part 1: General Information

A. Introduction

The purpose of this SOW is to perform Custodial/Janitorial Services, at Santa Monica

Mountains National Recreation Area (SAMO). Maps and park information may be found at www.nps.gov/samo. Presently SAMO does not have the staff to effectively and efficiently perform such Custodial services at all of its locations.

B. Background

The Santa Monica Mountains National Recreation Area is the largest urban National Park in the country, encompassing more than 150,000 acres of mountains and coastline in Ventura and Los Angeles counties. A unit of the National Park Service, it comprises a seamless network of local, state, and federal parks interwoven with private lands and communities.

C. Scope

The work described herein consists of custodial/janitorial services required in designated areas of the Santa Monica Mountains NRA. We are offering a contract for Base Year with

Options (see Part 3. C. Period of Performance) based on need and quality of service. The contractor will furnish all labor, transportation, tools, materials, and equipment necessary to perform custodial services identified by this contract. The work performed shall be conducted in a complete and professional manner.

DESCRIPTION OF BID ITEMS BY SITE #

1. Backbone Trail at Kanan (three days per week)

• One Vault Toilet (unisex)

• One Hid-A-Bag (trash + recycle)

• One Hid-A-Bag (trash)

2. Canyon View Pullout at Kanan (one day per week)

• Two Hid-A-Bag (trash + trash)

14. Encinal Canyon Trailhead (three days per week)

• Two Hid-A-Bag (trash + recycle)

• Two Vault Toilets (unisex) http://www.nps.gov/samo

15. Rancho Sierra Vista “Administrative Site” (one day per week)

• Education Building

✓ Offices, carpets, floors, kitchen area, counters, conference room, tables, storage room, and one bathroom.

• Interpretive Office

✓ Offices, carpets, floors, kitchen area, counters, tables, storage room, and one bathroom.

• Horse Ops

✓ General workspace area with kitchen, Horse Operations office, and one bathroom (See Special Notes).

16. Rancho Sierra Vista “Administrative Site” (three days per week)

• One Outdoor Restroom (women’s, men’s, unisex)

• One Hid-A-Bag (recycle)

18. Rancho Sierra Vista “public area” (three days a week)

• One Outdoor Restroom (women’s, men’s)

• Three Hid-A-Bag (trash)

20. Rancho Sierra Vista “Satwiwa” (three days a week)

“Dormitory” (three days per week)

• Four Hid-A-Bag (trash)

Rancho Sierra Vista “Satwiwa Cultural Center Office” (one day per week)

• Offices, storage room, carpets, floors, kitchen area, counters, and tables (See

Special Notes, Part H).

Rancho Sierra Vista “Satwiwa Culture Center” (three days per week)

• One Outdoor Restroom (women’s, men’s)

• One Outdoor Drinking Fountain & Commercial Phone

21. Rancho Sierra Vista “Wendy” (three days a week)

22. Rocky Oaks “Trailhead” (three days per week)

• One Vault Toilet (unisex)

• Two Hid-A-Bag (trash)

24. Solstice Canyon (three days a week)

• Four Vault Toilets (women’s, men’s)

• One Hid-A-Bag (trash + trash – vault toilet)

• One Hid-A-Bag (recycle + recycle – vault toilet)

• One Hid-A-Bag (trash – entrance)

• One Hid-A-Bag (trash + recycle – Dry Canyon Trailhead)

• Two Hid-A-Bag (trash + recycle – parking lot)

• One Hid-A-Bag (trash + recycle – amphitheater)

• One Hid-A-Bag (trash – picnic area)

• Two Hid-A-Bag (trash + recycle – across bridge)

• 2 drinking fountains and one commercial phone

25. Zuma Canyon “Bonsail” (two days a week)

• One trash can

26. Zuma Ridge “Busch” (two days a week)

• One Hid-A-Bag (recycle)

27. Miscellaneous (one time per year) The work listed below shall be performed at Rancho Sierra Vista RSV:

Scheduling shall be coordinated with the COR:

➢ Clean all interior and exterior windows.

➢ Professionally shampoo all carpets.

BID OPTION 1

SITE #

9. King Gillette Ranch (KGR) Visitor Center (one day per week)

▪ Offices, carpets, floors, break room, counters, tables, benches, storage room, locker room, and one bathroom (See Special Notes, Part H).

▪ Outdoor Restroom (women’s, men’s, unisex)

▪ Outdoor Drinking Fountain and Wash Basin

▪ Outdoor Mechanical and Storage Rooms

▪ Eight Outdoor Receptacles (combo trash + recycle)

12. Paramount Ranch (one day per week)

▪ One Outdoor Restroom (women’s, men’s)

▪ One Hid-A-Bag Restroom (Trash & recycle)

▪ One Hid-A-Bag at Bridge (Trash)

SPECIAL NOTES:

1. Satwiwa Culture Center…The Culture Center is opened only on Saturday & Sunday.

➢ Duties are to be performed only on Monday through Friday.

➢ The Contractor is not responsible for cleaning exhibits, showcases, bookcases, gift store merchandise, and museum furniture.

➢ The facility is armed with a monitored security alarm system.

2. Horse Ops Building…This building is occupied by Law Enforcement personnel.

➢ The Custodial Contractor will have access to the general workspace area and bathroom.

➢ The Horse Ops office can only be accessed when authorized personnel are present.

3. King Gillette Ranch Visitor Center…The Visitor Center is opened daily from 9:00 am to 5:00 pm. (Duties are to be performed before the Visitor Center opens at 9:00 am.)

➢ The Contractor is not responsible for cleaning exhibits, showcases, gift store merchandise/furniture, and an outdoor fountain including tile walkways.

➢ The facility is armed with a monitored security alarm system.

D. Applicable Documents

None

Part 2: Work Requirements

A. Technical Requirements

1. The Contractor will perform custodial services in site offices, hallways, exhibit areas, stairwells, sidewalks, driveways, decks, windows, shelves, tables, sinks, bathrooms, public restrooms, vault toilets, kitchens, trailheads, parking lots, trash cans, waste baskets, and perform litter pick-up.

2. The Contractor shall furnish all labor, equipment, supplies, vehicles, and fuel necessary to clean, service, and maintain in a “sanitary” condition, all the areas identified in this contract. The Contractor will service those designated areas in strict accordance with the

“Contract Cleaning Schedule”, as outlined. No deviation of this schedule will be allowed without written consent by the Contracting Officer (CO). Exceptions can only be made in the event of an emergency, approved by the COR.

3. Materials and supplies provided by the contractor include, but are not limited to, toilet paper, paper towels, hand soap, toilet seat protectors, air freshener, waterless urinal filters, urinal commode cakes, disinfectants, cleansing materials and trash can liners of various sizes to fit all exterior and interior trash cans. The Contractor is also responsible for placing, periodically, chemical additives in all sink drains, toilets, and vault toilets.

4. Normal work hours are from 0500-1800, Sunday through Saturday. The Contractor is required to work all federal holidays except Thanksgiving and Christmas.

5. Minor maintenance will be performed including clearing drains and toilet clogs.

Reporting any non-functioning lights, vents, toilets, faucets, doors, door hardware, windows, and other deficient conditions to the Buildings & Utilities Supervisor immediately upon notice.

6. The Contractor shall inform the COR of any unusual conditions such as vandalism, theft, graffiti, damage, electrical or plumbing problems, staffing problems affecting the performance of the contract, inoperable equipment, etc. The COR must be notified of any deficiencies immediately upon notice.

7. At some locations there are functions known as “Special Use Permits”. These permits are issued to customer’s holding company picnics, filming, festivals, and other special events.

The Contractor will work around these functions with no disruption to the events being held. The Contractor will make every attempt to service these areas before, during, and/or after the events as deemed necessary by the Contracting Officer’s Representative

(COR).

8. When notified, the Contractor will be required to respond to “cleaning emergencies” during normal working hours.

9. The Contractor will not be required to provide custodial services for any location that is inaccessible due to weather or road conditions. In the event the contractor cannot perform the required custodial services due to inaccessibility, the Contractor shall immediately notify the COR.

10. There are some locations such as offices and storage rooms that cannot be entered unless NPS personnel are present. The Contractor will make every attempt possible to service those areas. The Contractor will not be held responsible for any areas that are inaccessible.

11. All restrooms will be sanitized and disinfected according to US Public Health Service

Standards. “Sanitize” is defined as washing down completely with disinfectant in order to kill disease producing bacteria and viruses.

12. Trash and recyclables will be collected at all designated areas and disposed of in Park furnished dumpsters or containers. Trash and recycle collection is generally defined as within 100 feet of all trash/recycle receptacles, buildings, picnic areas, and parking lots.

13. In locations of recycle containers, the Contractor will deposit all recyclable materials in those bins. The Contractor will keep record of the approximate quantity of recycled materials collected and report that quantity to the COR on a monthly basis.

NOTES

1. The Contractor is required to have at least one crew supervisor on site , at all times, during the work period that possesses the ability to communicate effectively.

2. The Contractor’s employees will conduct themselves in a professional manner and comply with all Santa Monica Mountains National Recreation Area (Park) regulations while providing service to the Park.

3. The Contractors employees will wear appropriate clothing that demonstrates professionalism. Clothing will be clean and neat with the Company Name embroidered or screen-printed on the shirt above the breast pocket on either the left or right side.

Hats may be worn that do not have any markings other that the Company Name or

Logo.

4. The Contractor’s vehicles will be in good condition, free of oil leaks, clean and well maintained. A basic First Aid Kit will be onboard on all contractor vehicles. Vehicles are subject to inspection by the COR or Park Safety Officer. A permanent or professionally made magnetic sign identifying the company name and telephone number must be displayed conspicuously on the vehicle for easy identification by park visitors and NPS personnel.

5. This contract is identified as a “Service Contract Act” and prevailing DOL wages apply.

6. The Contracting Officer (CO) reserves the right to modify the contract as warrantied, and in accordance with the Contract clauses, in which case, an equitable adjustment may be made.

7. As long as the contract is active and in effect, the Contractor will be allowed a storage area, approved by the COR, to stage equipment and material in the Park.

8. Smoking is prohibited in the interior of all buildings and discouraged elsewhere.

9. The Contractor and its employees will not be allowed to use government property such as vehicles, equipment, tools, materials, phones, etc.

10. The contractor shall immediately notify the Contracting Officer (CO) of any ambiguities, inconsistencies, and errors discovered in the SOW or between contracting documents and existing conditions.

11. The Contractor shall provide to the CO a list of all Sub-Contractors, if any, prior to the commencement of work.

12. Contractor shall take every precaution to prevent damage to government and personal property. Should any damage result, the contractor shall complete repairs or replacement to the satisfaction of the CO, at no cost to the government.

13. All work shall be done in a timely safe, clean, and professional manner. The contractor will supply all labor, equipment, tools, and material necessary to complete the job.

14. All work described shall be accomplished in accordance with the provisions of the NPS contract and the Scope of Work. Any additional work required resulting in additional costs shall be carried out only when authorized in writing by the CO.

15. All work shall be done in a timely safe, clean, and professional manner. The contractor will supply all labor, equipment, tools, and material necessary to complete the job.

16. In the event the Contractor fails to perform the work as specified in the contract, the

Contracting Officer may issue a “Cure Notice” and take any or all of the following steps to correct non-compliance:

a. Direct the Contractor to perform the services again, if feasible.

b. Require the Contractor to take steps to ensure improved future performance.

c. Reduce the monthly costs due the Contractor for the month(s) in which the infraction occurred, to reflect a reduced value of services performed. The amount of financial penalty incurred will be in accordance to the itemized monthly bid schedule provided by the Contractor for this contract.

d. Accomplish work with others and charge the excess costs to the Contractor.

e. The Contractor has 10 working days to correct the situation after receiving a

“Cure Notice” from the Contracting Officer. Make-up of lost workdays will not be allowed.

B. Deliverables

The contractor shall provide monthly “Recycle Report” to the COR.

The Contractor will provide a “Site Specific Safety Plan” which includes, but not limited to, how injuries will be treated and identify the location of the nearest urgent care unit or hospital. All employee injuries must be reported to the COR as soon as possible and appropriate documentation must be processed through the Park Safety Office.

For each cleaning solution stored in the park by the Contractor, a “Safety Data Sheet” (SDS) must be provided and located where the product is being stored.

The Contractor shall supply to the COR, a “Quality Control Work Plan” which will outline how the Contractor will monitor the contracted work being performed. The plan will clearly define what steps the Contractor plans to take in ensuring that the obligations of this contract are satisfactorily met. The inspection system must (a) cover all the services stated in the contract (b) include a checklist used for inspecting contract performance (c) list the name(s) of the individual(s) who will conduct the inspection (d) have a system for identifying and correcting deficiencies.

The Contractor shall submit a housekeeping manual that describes how all cleaning will be performed, what cleaning agents will be used, and what custodial supplies will be provided.

All products must meet Park standards regarding the use of environmentally friendly, energy-efficient, biodegradable, and “green”. In addition, no abrasive, caustic, or harsh cleaning agents will be used in cleaning any areas. The Contractor shall submit a list of proposed products. All cleaning products and custodial supplies will be approved by the

COR.

Statements of Quality Control Work Plan, Cleaning Products, Schedule, Safety Plan, and a list of employees including site Supervisors, will be submitted for approval by the COR prior to the start of the contract.

Part 3: Supporting Information

A. Security and Safety

The contractor shall comply with all OSHA federal regulations (29 CFR 1910) and California state regulations governing the safety of workers performing the type of work described in the contract.

The contractor shall be responsible for maintaining an effective accident prevention program and providing a safe environment for all personnel and visitors. The contractor shall ensure that work is accomplished in compliance with Federal, State, and local safety and health requirements. The contractor shall comply with all OSHA requirements.

The Contractor shall ensure that all employees are qualified to perform the work safely. The

Contractor shall ensure that their employee’s ability or alertness is not impaired for any reason, such as illness, fatigue, intoxications, drugs, or any other condition that may expose themselves or others to injury.

It is the Contractor’s responsibility to ensure that all employees wear the proper personal protective equipment and comply with safety standards and regulations necessary to perform their duties.

For each cleaning solution stored in the park by the Contractor, a “ Safety Data Sheet” (SDS) must be provided and located where the product is being stored.

Security keys will be issued for entry to all facilities that require cleaning. The Contractor will ensure that no unauthorized duplication or transference of security keys is made. The

Contractor will notify the COR immediately if security keys are lost or stolen. The Contractor will reimburse the National Park Service for any costs associated with lost or stolen security keys. Upon expiration or termination of the contract, security keys will be surrendered to the COR immediately.

A background security check may be required for any and all employees that enter NPS buildings and/or that have access to NPS keys

B. Place of Performance and Schedule

See Scope for sites of performance details. All sites are within the Santa Monica Mountains.

No deviation of this schedule will be allowed without written consent by the Contracting

Officer (CO). Exceptions can only be made in the event of an emergency, approved by the COR.

Normal work hours are from 0500-1800, Sunday through Saturday. The Contractor is required to work all federal holidays except Thanksgiving and Christmas.

CONTRACT CLEANING SCHEDULE

Sun Mon Tue Wed Thur Fri Sat

Solstice Canyon SC

Rancho Sierra Vista

RSV

Solstice Canyon SC

Rancho Sierra Vista RSV

Solstice

Canyon SC Rancho Sierra

Vista RSV

Backbone @

Kanan

RSV Satwiwa Cultural

Center “Office #20”

Backbone @

Kanan Backbone @

Kanan

RSV

“Administrative sites #15”

Canyon View

Turnout

Zuma(s)

Bonsail and Busch

Zuma(s) Bonsail and Busch

OPTION 1 King Gillette Ranch

KGR and Paramount Ranch PR

Encinal Canyon

Encinal Canyon

Encinal Canyon

Rocky Oaks

RO

Rocky Oaks

RO

Rocky Oaks RO

C. Period of Performance

The period of performance for this contract is estimated to be:

Base Year : from 9/1/2023 through 8/31/2024

Bid Option 1 : SITE #9 and #12

9. King Gillette Ranch (KGR) Visitor Center (one day per week)

Bid Option 2 :

Six (6) Months : from 09/01/2024 through 02/28/2025

PLUS: OPTION 2.A

SITE #9 and #12

9. King Gillette Ranch (KGR) Visitor Center (one day per week)

D. Special Considerations

Up to one million visitors annually come to the Santa Monica Mountains NRA including school tours, hikers, joggers, bicyclists, equestrians, etc. Safety is of the utmost importance.

The Contractor must obey all signs and regulations. As well, be aware and courteous of the park visitors and NPS staff. Be alert that there are rattlesnakes in the park. If one found avoid it, do not harm it.

Offers will be evaluated for best value for the government, price, and past performance.

E. Submittals Pricing Worksheet

*** SEE NEXT PAGE

SAMO Custodial

(Enter cost into yellow area)

Base Year

OPTION

Site # Description Month Annual

Six

Months

1 Backbone Trail @ Kanan

#VALUE!

Three Days per Week

2 Canyon View @ Kanan

One Day per Week

Encinal Canyon

Trailhead

Rancho Sierra Vista

"Admin. Site"

One Day per Week

"Admin. Site"

"Public"

"Satwiwa"

"Wendy"

22 Rocky Oaks TH

Three days per Week

24 Solstice Canyon

25 Zuma Canyon "Bonsall"

Two Days per Week

26 Zuma Ridge "Busch"

Two Days per Week

27 Detailed cleaning

Once @ Yr

#VALUE! #VALUE!

Option 1

#9 and #12 King Gillete Ranch KGR and Paramount Ranch

PR #VALUE!

One day per Week

Option 2

Six Months :

09/01/2024 through

02/28/2025 #VALUE!

#9 and #12 King Gillete Ranch KGR and Paramount Ranch

PR #VALUE!

One day per Week

TOTAL #VALUE! #VALUE!