Attachment 01 Performance Work Statement DRAFT PWS.pdf

DRAFT

PERFORMANCE WORK STATEMENT

FACILITY SUPPORT SERVICES

PREVENTIVE AND CORRECTIVE

MAINTENANCE TRAINING

PROGRAM CONTRACT

April 27, 2026

U.S. ARMY CORPS OF ENGINEERS,

ENGINEERING AND SUPPORT CENTER, HUNTSVILLE

PERFORMANCE WORK STATEMENT

Section 1 – General Information Section 2 – Contract General Requirements Section 3 – Staffing Section 4 – Applicable Criteria Section 5 – Performance Requirements Summary Section 6 – Travel Section 7 – Performance Requirements Summary

APPENDICIES

Appendix 1 – Huntsville Center Preventive and Corrective Maintenance Program Performance Work Statement

Appendix 2 – NAU Preventive and Corrective Maintenance Program Performance Work Statement

Appendix 3– Sample FMSR Appointment Letter

1.0 Introduction. The U.S. Army Engineering and Support Center Huntsville (CEHNC) is working with the U.S. Army Corps of Engineers Europe District (CENAU) and the Defense Logistics Agency-Energy (DLA-E) on efforts related to training Fuels Maintenance and Service Representatives (FMSRs) on how to utilize the program to sustain fuel systems across all branches of service world-wide.

1.1 Background. The contracted services will support the Huntsville Center (HNC) Recurring Maintenance and Minor Repair (RMMR) Program, which is also referred to as the Preventive and Corrective Maintenance (PMCM) program, administered by CEHNC and CENAU as required and at the discretion of the Contracting Officer.

1.2 Objectives. Establish a contract that equips FMSRs through training with a thorough understanding of the RMMR Program, including responsibilities, processes, quality, and resources. The training will be delivered through virtual platforms.

The Contractor will ensure all work performed under this Performance Work Statement (PWS) complies with applicable regulations and directives. They must also ensure that the work aligns with mission support requirements tendered to the Government, adhering to the specified standards of quality, timeliness, and quantity as outlined in this PWS. The goal is to create work requirements that are performance-based and results-oriented. The Contractor will determine the most effective and economical methods to meet this PWS, focusing on innovation and best commercial practices. A Volume of Work has been included in this PWS to guide the Contractor in establishing the appropriate labor workforce and category level.

To counter the circumstances that infer personal services and to preserve the non-personal nature of this contract, the Contractor will adhere to the following guidelines in the performance of the tasks:

A. Provide for direct supervision of all contract employees assigned to the tasks.

B. Ensure close communication/coordination with the Contracting Officer (KO) and

Contracting Officer’s Representative (COR), reporting problems immediately to the COR as they occur.

C. Do not permit Government officials to interview potential contractor employees, discuss individual performance, approve leave or work scheduling of contractor employees, terminate contractor employees, assist contractor employees in doing their jobs or obtain assistance from the contractor in doing Government jobs.

D. Do not assign contractor personnel to work under direct Government supervision.

E. Maintain a professional distance from Government employees.

F. Contractor employees must have clear identification through badges or nameplates for their company.

G. Ensure proper communications with the Government is maintained. Technical discussion and Government surveillance is okay, but the Government cannot interfere with the contractor’s legitimate exercise of discretion in meeting contractual requirements.

H. Assign a Contract Project Manager (CPM) to the contract. The CPM should be the only one who accepts tasking from the assigned Government KO, COR or COR alternate.

I. When travel is required for the performance on a task, the contractor personnel will travel at the direction and approval of the CPM.

J. The contractor must provide suitable marking on all documents or reports generated, per FAR11.106 and meet all other terms of this regulation.

2.0 Contract General Requirements

2.1 Contract Duration. This effort is to provide support to meet existing and emerging program requirements. The contract period consists of one base period of one (1) year, four (4) one-year option periods, and one (1) six (6) month extension per FAR 52.217-8.

2.1.1 Place of Performance. The work to be performed under this contract will be performed at the locations as identified in this PWS.

2.1.2 Operating Hours. To support the global operational scope of the RMMR program, which spans 18 time zones and nearly 500 sites worldwide, the Contractor shall provide staffing for training during local core hours. Core hours are defined as 0900 to 1500, Monday through Friday, excluding Federal holidays and other times as identified by the KO or COR. All contractor employees must work at least eight (8) hours each day, not including the one (1) hour uncompensated lunch period. Weekend duty shall be considered part of a normal work week, and extended duty (hours exceeding forty (40) per week) will not be paid. The Contractor must provide for extended hours for each labor category proposed for this contract, with each CLIN priced as a separately priced option.

2.1.3 Recognized Federal Holidays. The Contractor is not required to provide services on Federal holidays as listed below or those Federal Holidays declared by the President of the United States. Furthermore, the Contractor may not be able to provide services to overseas locations when local national workforce employees are off duty for Host Nation holidays.

Holiday schedules and workforce makeup will vary by country.

New Year's Day Martin Luther King Jr.'s Birthday President’s Day Memorial Day Juneteenth Independence Day Labor Day Columbus Day Veteran's Day Thanksgiving Day Christmas Day

2.1.4 Unforeseen Closures. The COR will notify the contractor of any unforeseen closures. If the contractor is unable to perform scheduled work for that day (or portion thereof), the contractor cannot invoice for the labor hours missed.

2.1.5 Unscheduled Delays. The contractor shall reschedule any work previously scheduled that could not be accomplished because of unscheduled delays as soon as practicable.

2.1.6 Emergency Services. The Contractor or their employees must immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor must notify the KO or COR immediately, but not later than (NLT) within two (2) hours of the incident. The Contractor is responsible for the emergency medical treatment services for Contractor personnel.

2.2 Contract Administration and Management

2.2.1 Post Award Meeting. A post award meeting will be held at CEHNC office in Huntsville, Alabama within fourteen (14) calendar days of the Effective Date of this contract.

The purpose of this meeting is: for the Contractor to meet with the CEHNC and CENAU Project Team, to include the KO or designated contract specialist, Program Manager, and other Authorized Representatives; to discuss the Contractor’s approach for performing the service identified in this PWS prior to start of work; and to discuss the Contractor's quality control and safety programs. At a minimum, the Contractor team members physically attending this meeting must include the CPM and Project Manager. Additional team members may attend in person or via teleconference. All contractor meeting slides will be submitted to CEHNC three

(3) calendar days before the meeting.

2.2.2 Government Personnel. The following provides the roles and their respective authority during the performance of the contract:

2.2.2.1 Contracting Officer (KO). The KO is the only person authorized to direct changes in any of the requirements under this contract, and, notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change will be considered to have been made without authority and solely at the risk of the Contractor. All contract administration will be affected by the KO. Communications pertaining to contractual administrative matters must be addressed to the KO. No changes in or deviation from the terms and conditions shall be affected, without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this

PWS.

2.2.2.2 Contracting Officer’s Representative (COR). The KO will appoint a COR during the performance of this contract. Additional Government personnel may be assigned to assist in contract oversight IAW AR 70-13, Management and Oversight of Service Acquisitions.

Other surveillance personnel may be designated as COR, and will be trained and appointed IAW DoDI 5000.72, DoD Standard for Contracting Officer’s Representative (COR) Certification and DFARS 201.602-2. The COR will serve as on-site representatives in performance of actual contract surveillance. The COR will aid in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR will perform IAW the responsibilities and duties identified in the appointment letter.

2.2.2.3 COR Authority. A letter of designation will be issued to the COR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR, especially regarding changes in cost, price estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions regarding cost, quantity, or schedule of the resulting order.

2.2.2.4 COR Functions. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government- Furnished Property, and coordinate site entry of Contractor personnel.

2.2.3 Contract Project Manager. The Contractor must provide a CPM to the Contracting Officer in writing who will coordinate between the KO's staff and the Contractor staff assigned to the work. The CPM must have full authority to act for the Contractor on all contract matters relating to daily operation of the contract. The CPM will be knowledgeable of the terms and conditions of the contract, authorized to make decisions on behalf of the Contractor, and is responsible for the overall management and coordination of this contract. The Government expects the CPM to manage scope, schedule, budget, and resources to facilitate any action from inception to closure by tasking, tracking, supporting, etc. The CPM should have a four-year degree in business, engineering or related technical field, and five (5) years of experience in business, engineering or related technical field. The CPM shall respond to all Government correspondence within one (1) business day of receipt.

The Contractor shall furnish all supplies, supervision, materials, equipment, transportation, facilities, and services required for the Contract Project Manager to perform work under this contract. The Contractor shall secure the necessary office space and other facilities required for the performance of this contract for the Project Manager.

2.2.4 Quality Control Program/Plan. The contractor must have an established Quality Control Program and maintain for the life of the contract. The contractor will provide a Quality Control Plan (QCP) that specifies the areas to be inspected on either a scheduled or unscheduled basis, how often inspections will occur, and verifies level of performance achieved. The plan must be submitted to the COR in Resident Management System (RMS) for approval no later than seven

(7) calendar days after award of the contract and must be updated thereafter as changes occur or needed. Changes in the QC Plan may be initiated by the Contractor or Government.

The Contractor must maintain the approved QCP, providing updates as required to the COR. The QCP must include, but not be limited to, the following:

A. Signatures/approvals from the CPM, and Quality Control Manager.

B. Contractor labor category to identify staff depicting the designated quality control person from the Contractor’s supervisory staff who will ensure quality in this contract and report directly to the Contractor’s top management. Reports from this individual must be attached to the Contractor’s Progress, Status, and Management Reports.

C. Personnel performing quality control functions and reporting authorities identified in an organizational chart. The QCP shall include names, titles, and duties of each quality personnel identified in the organizational chart.

Personnel assigned to perform quality control should provide sufficient responsibility, authority, and organizational freedom to identify and evaluate quality problems, initiate, recommend, or provide solutions.

D. Definable features of work, to include but not limited to, updated training materials and aids from master file, updated stand-alone and online help files, classroom instruction/assistance, e-library, and Quality Assurance (QA)/QC testing. The performance parameters must be addressed in the body of the submitted plan. The focus of the plan will address how the

Contractor will prevent defects (i.e., ensure quality) and achieve the performance requirements identified in Paragraph 7. This section needs to describe what the Contractor will do if performance is less than the threshold, i.e., non-conformance. Examples of corrective actions include process mapping, training, quality checks, etc. and are discouraged from relying on additional reporting/meetings. The QCP must be specific to this contract and not to the Contractor’s overall program management plan.

The Contractor must provide a copy of proposed QCP changes to the KO or the Government Representative within ten (10) working days after the changes have been identified. The changes must be implemented within five (5) working days after submittal to the KO or the Government Representative, unless this delays or denies implementation of any required changes.

2.2.5 Safety. All activities are anticipated to be administrative/office; therefore, only the contractor's Corporate Safety and Health Program Document is required for these functions. For any contractor personnel who has to perform other than administrative/office type functions, such as visit a jobsite where an active construction site is being performed resulting in direct exposure to the work, an Abbreviated Accident Prevention Plan (AAPP) shall also be required in accordance with EM 385-1-1 01.A.12.e, following Appendix A, Paragraph 2 outline. The Corporate Safety and Health Program Document and the completed AAPP shall be submitted to the contracting officer no later than ten (10) days after contract award.

2.2.6 Operational Technical Support. The Government acknowledges that the CEHNC and CENAU Preventive and Corrective Maintenance Program and UFC 3-460-03 are subject to change, potentially impacting training material requirements. To maintain alignment with both programs, the Contractor is expected to incorporate routine updates into training materials every 6 months. The Government will conduct performance reviews no less frequently than every 6 months to assess the impact of these changes on the training program's effectiveness. Changes deemed significant will be subject to review and potential modification. The determination of what constitutes a significant change requiring a formal contract modification will be at the sole discretion of the Contracting Officer (KO). Minor, performance-enhancing adjustments that do not significantly alter the training scope or objectives, as determined by the KO, are considered within the scope of this contract.

2.2.7 Resident Management System. The Government will use the Resident Management System (RMS) to assist in its monitoring and administration of this contract. The Government accesses the system using the Government Mode of RMS (RMS GM) and the Contractor accesses the system using the Contractor Mode (RMS CM). The joint Government-Contractor use of RMS facilitates electronic exchange of information and overall management of the contract. The Contractor accesses RMS to record, maintain, input, track, and electronically share information with the Government throughout the contract period in the following areas:

• Administration

• Deliverables (training material, meeting minutes etc....)

• Finances

• Quality/Safety

• Scheduling

• Closeout

• Import/Export of Data

2.2.7.1 RMS is a web-based application. Contractor will download, install and be able to utilize the latest version of RMS within 7 calendar days of receipt of the Notice to Proceed.

RMS software, user manuals, access and installation instructions, program updates and training information are available from the RMS website (https://rms.usace.army.mil). The Government and the Contractor will have different access authorities to the same contract database through RMS. The common database will be updated automatically each time a user finalizes an entry or change.

2.2.7.2 Contract Database - GOVERNMENT. The Government will enter the basic contract award data in RMS prior to granting the Contractor access. The Government entries into RMS will generally be related to acceptance/approval of deliverables, correspondence, and Quality Assurance (QA) comments, as well as other miscellaneous administrative information.

2.2.7.3 Contract Database – CONTRACTOR. Contractor entries into RMS establish, maintain, and update data throughout the duration of the contract. Contractor entries for this contract will include prime and subcontractor information, Quality Control Plan, Safety Plans, deliverables, schedule updates, and payment requests. RMS includes the ability to import attachments and export reports in many of the modules. The Contractor responsibilities for entries in RMS typically include the following items:

A. Administration - Contractor/Subcontractor Information. Enter all current Contractor administrative data and information into RMS within 7 calendar days of receiving access to the contract in RMS. This includes, but is not limited to, Contractor's name, address, telephone numbers, management staff, and other required items.

B. Finances

1. Pay Activity Data: Develop and enter a list of pay activities in conjunction with the project schedule. The sum of pay activities equals the total contract amount, including modifications. Each pay activity must be assigned to a Contract Line Item Number (CLIN). The sum of the activities assigned to a CLIN equals the amount of each CLIN.

2. Payment Request: Prepare all progress payment requests using RMS. Update the work completed under the contract at least monthly, measured as percent or as specific quantities. After the update, generate a payment request and prompt payment certification using RMS. Submit the signed prompt payment certification and payment request as well as supporting data either electronically or by hard copy. Unless waived by the Contracting Officer, a signed paper copy of the approved payment certification and request is also required and will govern in the event of discrepancy with the electronic version.

3. Contractors will submit their draft invoices with the contract # and delivery order # to the COR via email for pre-approval by the second business day after the end of the month for review. If the government does not accept the draft invoice within five (5) days – submit the invoice to the USACE Inbox for approval:

DESCInvoice@usace.army.mil

All invoices will be submitted to the DESC invoice inbox within the first seven

(7) business days of each month for the previous month. A single Invoice is to be submitted monthly for each contract task. Invoices must include copies of all completed work which are included in the invoice. Invoices shall detail by individual and time period actual labor hours performed during the invoicing period. Also, total labor expenses should be tracked in the support detail for each invoice. In the event two or more individuals are covered under this contract, total labor expenses should be tracked for each individual. Invoices shall be submitted in accordance with milestone billing schedules that will be included in the contract.

C. Quality Control and Safety - refer to paragraphs 2.2.4 and 2.2.5.

D. Deliverables.

E. Scheduling. Provide initial work schedules for all employees with assigned tasks as required by the COR.

2.2.8 Contractor Required Tasks. The Contractor shall perform work and submit deliverables pursuant to each individual contract. Contract will identify the specific work to be performed and the deliverables that are due. At no time under this contract will any contractor evaluate or analyze proposals in accordance with FAR 37.203 and 37.204. This is a Firm Fixed Price contract.

2.2.9 Meetings. The KO and COR will meet quarterly with the Contractor to review the Contractor's performance. The Contractor shall provide meeting agendas at least three working days before the meeting. Written minutes of meetings will be recorded by the contractor and signed by both the Contract Project Manager and the KO. The written minutes will be distributed within five (3) workdays after the meeting. If the Government does not concur with any portion of the minutes, recorded by the Contractor, the non-concurrence shall be provided in writing to the Contractor within two (2) calendar days following receipt of the minutes.

2.2.10 Personnel Requirements. The Contractor will provide qualified personnel with the appropriate background and skill required by this PWS. The Contractor labor rates, and labor categories proposed shall ensure personnel meet the minimum qualifications outlined in this PWS. There is no limitation on the use of employees with qualifications exceeding those listed. For purposes of this contract, the term “contractor personnel” applies to all contractor employees, subcontractor employees, or any other person(s) acting for or on behalf of the contractor to perform work on this contract. The contractor shall provide personnel in adequate numbers having qualifications, training, certifications, and licenses which permit them to perform all requirements contained in this contract.

The Contractor will provide a CPM, administrative personnel, and other qualified personnel per section 3.0 Staffing to perform all requirements of this Contract. The Contractor will submit evidence to the KO that personnel meet the qualifications for their respective tasks and have the proper certifications and licenses required or other authority prior to performing any functions requiring such certifications and licenses. The CPM is responsible for all mailto:DESCInvoice@usace.army.mil accountable property provided to the Contractor.

Contractor will have the management staff, material and financial resources, and technical expertise to perform all the tasks included in this contract. Contractor will manage the total work effort associated with all services required herein to assure full and timely completion of these services. Included in this function are a full range of duties including, but not limited to, planning, scheduling, cost accounting, report preparation, establishing and maintaining records, and quality control.

Supervisory and technical personnel shall have related experience in training. Supervisory personnel shall be experienced in the administration, scheduling and coordination of a work force for the maintenance and service of a comparable project of similar complexity.

The Contract Project Manager and any individuals hired to perform on this contract shall be able to understand, speak, read, and write the English language.

2.2.10 Key Personnel. The Contractor shall provide a Contract Project Manager who shall act as the principal Contractor representative to the COR and the Contracting Officer for day-to-day administration of this contract. As an element of the Quality Control Plan, the Contractor shall submit a resume for the Contract Project Manager with education and work experience listed. The Contract Project Manager or Alternate(s) must be available during operating hours and be available "on-call" for emergency situations, which may arise during non-regular work hours. All other key personnel are listed in section 3.0 STAFFING.

2.2.11 Conduct and Constraints. The Contractor will ensure that all employees are aware of Government or facility rules, regulations, laws, directives, and requirements pertaining to employee conduct. Government exclusion of any employee from the facility will not relieve the contractor from performance of the services required under this contract.

Government rules, regulations, laws, directives, and requirements which are in place or issued during the contract term relating to law and order, facility administration, and security in the facility shall be applicable to all contractor employees or representatives who enter the facility or who travel using Government transportation. Violation of such rules, regulations, laws, directives, or requirements are grounds for removal (permanently or temporarily as the Government determines) from the work site. Individuals who violate such rules, regulations, laws, directives, or requirements may be denied access to the facility, either temporarily or permanently.

The Contractor will not allow any employee having possession of, or under the influence of, alcohol or controlled substances to perform work.

The Contracting Officer may require the dismissal from this contract effort any Contractor employee, or prospective employee, who is identified or established by the Government as a potential or actual threat to the health, safety, security, general well-being, or operational mission of the facility and its population. The removal from the job site of such person(s) shall not relieve the Contractor of the requirements of this contract, nor shall it be a basis for an increase in the contract price.

2.2.12 Damages Caused by Contractor. Damages caused by Contractor employees will be repaired at no cost to the Government in time frame as directed by the Contracting Officer.

The Contractor must notify the COR/ACOR and return the damaged area to its previous condition. The Contractor shall furnish all labor, materials, and equipment to perform the repair work.

2.2.13 Contractor Personnel Identification. Seven (7) days after contract award, the

Contractor must submit to the KO or his/her designated representative, an organizational chart, list of all employees, and resumes who will perform under this contract. The organizational chart shall indicate where the personnel fit in the organization with lines of authority and communication between team leads, Contract Project Manager, corporate level, and Government. The list of employees shall include full name, work assignment, current address, and emergency telephone number for the POC responsible for maintaining this information. Resumes must meet all requirements of the PWS and identify certifications, qualifications, training, and experience.

2.2.14 Change of Personnel. If the contractor changes on site personnel during contract performance, the Contractor must submit in writing for KO approval fourteen (14) calendar days prior to implementation of the change. Documentation as outlined in 2.2.4 must be submitted to the Contracting Officer to substantiate the qualifications of the replacement employee.

2.2.15 Personnel Identification Cards. Contractor Personnel will be provided a Government- furnished identification card while performing work on this contract. The identification card will be a Department of Defense Common Access Card (CAC) for physical access to a DoD facility. Upon termination of this contract or termination of employment of contractor personnel, Government-furnished identification cards and facility access badges shall be turned-in to the contracting officer or designated representative.

2.2.16 Contractor Staff Training. Employees must have the proper training necessary to perform the duties described in this PWS. Any training provided is at the contractor’s expense. The contractor will provide a written description of how staff will maintain technical capability during personnel turnover. Plan will be submitted seven (7) calendar days after award.

2.2.17 Antiterrorism/Operations Security Compliance. The Contractor must comply with the following security and training requirements.

2.2.17.1 AT Level 1 Training (Annually). All contractor employees, to include subcontractor employees, requiring access to installations, facilities, and controlled access areas shall complete AT Level 1 awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, within 5 calendar days after completion of training by all employees and subcontractor personnel. AT Level awareness training is available at the following website: https://jkodirect.jten.mil.

2.2.17.2 Access and General Protection/Security Policy and Procedures. All contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies https://jkodirect.jten.mil/ and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshall Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personnel identity verification requirements as directed by DOD, HQDA, and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

2.2.17.3 Suspicious Activity Reporting Training (Annually). The contractor and all associated sub-contractors shall review the power point training slides located on the Army One Source website under iWATCH Training for Contractors:

http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx This developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the project manager, security representative or law enforcement entity. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 5 calendar days after the completion of the training.

2.2.17.4 OPSEC Standing Operating Procedure/Plan. The Contractor shall develop an OPSEC SOP/Plan within 90 days of contract award. The OPSEC SOP/Plan must be reviewed and approved by the RA OPSEC Officer. The SOP/Plan will include the government's critical information, why it needs to be protected, where it is located, who is responsible for it and how to protect it. In addition, the contractor shall identify an individual who will be an OPSEC Coordinator.

2.2.17.5 OPSEC Training (Annually). All contractor employees (prime and sub) will complete Level I OPSEC Training within 30 calendar days of their reporting for duty.

Additionally, all contractor employees must complete annual OPSEC awareness training for the life of the contract. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee, to the COR or to the contracting officer within 5 calendar days after completion of training. OPSEC awareness training is available at the following websites: https://www.iad.gov/ioss/ or http://www.cdse.edu/catalog/operations-security.html

2.2.17.6 Pre-Screen Candidates using E-Verify Program. The contractor must pre-screen Candidates using the E-verify Program (http://www.uscis.gov/e-verify) website to meet the established employment eligibility requirements. The Vendor must ensure that the Candidate has two valid forms of Government issued identification prior to enrollment to ensure the correct information is entered into the E-verify system. An initial list of verified/eligible Candidates must be provided to the COR no later than 5 business days after the initial contract award.

2.2.17.7 Threat Awareness Reporting Program (Annually). All new contractor employees will complete annual Threat Awareness and Reporting Program (TARP) Training provided by a Counterintelligence Agent, IAW AR 381-12. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee(s) or a memorandum for the record, to the COR or Contracting Officer, within 5 calendar days after http://www.cdse.edu/catalog/operations-security.html http://www.cdse.edu/catalog/operations-security.html completion of training. Authorized web based TARP training for CAC card holders is available at the following website: https://www.us.army.mil/suite/page/655474

2.2.17.8 Physical Security. The contractor shall be responsible for safeguarding all Government property provided for contractor use or being serviced under the provisions of this contract. At the close of each work period, Government facilities, equipment, and materials shall be secured. Any Government property damaged by the contractor's operations shall be repaired or replaced at the contractor’s expense.

2.2.17.9 Security and Privacy. Provide physical security for all material, equipment, data, and information handled during contract performance, in accordance with Army Regulation (AR), AR 190-13, The Army Physical Security Program, AR 190-51, Security of Unclassified Army Property (Sensitive and Non-sensitive), and command policies, procedures, and regulations.

Contractor may perform operations on, have access to, or handle data and information that contain classified, sensitive, proprietary, or privacy information or data. Handle classified and sensitive information in accordance with AR 380-5 and the provided DD Form 254, Department of Defense Contract Security Classification Specification. The contractor should have basic knowledge of the procedures mentioned herein.

The Contractor must make no public announcement or disclosure relative to information contained or developed under this contract, except as authorized by the KO or the COR.

2.2.17.10 Access to Protected Information. Contractor personnel may be exposed to protected information, such as trade secrets or proprietary information of other contractors, Government source selection information, Privacy Act information, or any other information with distribution limited by the Government. contractor personnel shall in no way divulge any such information except as it relates to the performance of this procurement within CEHNC itself, or shall not otherwise use or disclose this information for their personal gain, the gain of their employer, or the gain of anyone else.

The contractor shall notify the contracting officer of any potential organizational conflict of interest created by any such access. However, a nondisclosure agreement will not overcome an Organizational Conflict of Interest (OCI) as defined in FAR Part 9.5. Moreover, compliance with the Trade Secrets Act requires the consent of the owner of the proprietary information before another non-federal entity may be allowed access to such information.

Accordingly, all Government contractors are required to mark their proprietary information and any time the contractor is given access to such marked information, it is incumbent upon the contractor to inform the contracting officer of the access.

Contractor personnel are required to sign a nondisclosure agreement before starting work under the contract and any contracts.

Failure to comply with this clause shall be deemed adequate cause for the removal of a contractor employee. The employment contracts shall include a provision to provide for the https://www.us.army.mil/suite/page/655474 removal under these conditions.

2.2.18 Disclosures. The contractor shall make no public announcement or disclosure relative to information contained or developed under this contract, except as authorized by the contracting officer or the Public Affairs Office (PAO) associated with the Government project specific agency or installation. All data generated under this contract shall become the property of the Government and distribution to any other source by the contractor is prohibited unless authorized by the contracting officer. All contractor personnel working under this contract will be required to sign a non-disclosure agreement as part of in-processing. Agreements will be submitted 7 days after award and updated as necessary thereafter. A fully signed copy will be provided to the contracting officer of each contract issued.

2.2.19 Workspace Requirements. Government-Furnished Equipment (GFE). No property shall be furnished by the government.

2.2.20 Contractor Furnished Equipment. Contractor shall provide the following in support of this contract.

A. IT Equipment (laptops, monitors, docking stations, etc.)

B. Hardware/Software needed to develop training documents, videos, etc.

C. Office Supplies (pens, paper, notebooks, headsets, etc.)

D. Personal Protective Equipment (PPE)

Note that this is not an all-encompassing list. Contractor is responsible for ensuring all necessary equipment to successfully perform the contract.

3.0 STAFFING. T h e Contractor shall provide overall management, supervision, personnel, labor, generalized or specialized equipment necessary to perform the tasks as specified below.

This shall be done IAW all the terms, conditions, general and special provisions contained herein or incorporated by reference.

3.1 Personnel Qualifications. These requirements have been developed for use as a guideline in assigning personnel to work on this contract. The following are roles, responsibilities, and requirements for the positions on this contract.

3.1.1 Project Manager. This key individual shall be the Team Leader and will be responsible overseeing the development timeline, coordinating staff and ensuring the project stays on budget and schedule. To be qualified a PMP certification and experience managing e-learning projects is required. Experience should also include strong knowledge of Agile or ADDIE instruction design methodologies. This person shall be responsible for providing telephone and email support for the system.

3.1.2 Instructional Designer. This individual will design the course structure, develop lesson plans, and create training materials . This individual must have a bachelor’s degree or master’s degree in Instructional Design, Education, management systems (LMS) and course authoring tools (Articulate, Captivate, etc.).

3.1.3 Subject Matter Expert (SME) Contract Management. This individual’s role will be to provide expertise on contract management principles, policies and best practices. The position will review and validate training content for accuracy. The individual must have bachelor’s degree in, Business Administration, Procurement, or a related field. Five years of experiences in government or commercial contract management is required. Preferred certification as a Certified Federal Contracts Manager (CFCM) and familiarity with Federal Acquisitions Regulations (FAR) and supplements.

3.1.4 Training Coordinator. The Training Coordinator will manage all aspects of training program logistics, including scheduling sessions, preparing materials, tracking participant registration and completion, issuing certificates, and developing online user guidance and QC testing. This role also supports the Lead Instructor by facilitating Q&A, managing breakout sessions, and actively engaging participants to foster a positive learning environment. Qualified candidates must possess four years of experience in training administration, strong organizational and coordinating skills, and demonstrated experience in contract administration, training support, and knowledge of procurement policies and best practices.

3.1.5 Lead Instructor/Trainer. This individual is responsible for conducting live virtual training sessions, engaging participants and facilitating discissions and exercises. Additionally, the Lead Instructor will collect participant feedback and provide to team for curriculum adjustment based on performance data. To be qualified the individual must have a bachelor’s or master’s degree in, Business, Education, or similar. Minimum of five years of experience is required as an instructor or trainer (corporate or academic setting) with strong time management, adaptability, communication, interpersonal, and organizational skills.

Specialized training or certifications shall be identified in resume.

3.1.6 IT/Technical Support. This individual will ensure the smooth operation of virtual training platforms (Zoom, Teams, Webex), hardware/software used, and assist with troubleshooting. To be qualified this individual must have experience in virtual training support and technical troubleshooting.

3.2 Contractor Training. The Contractor will use only fully trained, experienced, and technically proficient personnel. The Contractor cannot bill for labor hours or travel costs associated with Contractor employee training unless specifically required and authorized by the Government. The KO or their delegated representative must approve all training in advance.

Any training needed to keep the employees’ skill set current is the responsibility of the contractor.

4 DESCRIPTION OF SERVICES

The Contractor must furnish all management, labor, supervision, management support, training, local transportation, equipment and materials (except as specified as Government furnished) to provide contracting support services as described herein.

The Contractor will perform the following duties/tasks:

4.1 Student Training. Develop a comprehensive training course for Fuel Maintenance Service Representative (FMSR) personnel on the Recurring Maintenance and Minor Repair (RMMR) program, a global initiative spanning 18 time zones and nearly 500 sites worldwide.

This course, covering both the CEHNC and CENAU RMMR Programs, will be developed in accordance with the Performance Work Statement (PWS) in Appendix A and Appendix B. The training must define the program's scope, extent, and limitations. A key objective is to educate the FMSR about alternative avenues for repairs not covered under the RMMR program, introducing them to other DLA-E programs such as the Centrally Managed Program (CMP).

At a minimum, the training curriculum must provide a clear understanding of the program's key elements and will be divided into two main sections: Preventive Maintenance and Corrective Maintenance. The course will begin by identifying all primary stakeholders, including DLA-E, USACE, and Service Control Points (SCPs), and will clearly define the respective roles and responsibilities of the Huntsville (CEHNC) and CENAU Recurring Maintenance and Minor Repair (RMMR) contractor, the FMSR, and the government agencies.

The training will establish a foundational understanding by covering Fuel Maintenance Repair Codes (per UFC 3-460-03), the application of Centrally Managed Programs, the function of Installation Status Reports (ISRs) and Initial Site Visits (ISVs), and the proper use of Facility Maintenance Plans (FMPs).

Each section will then detail the complete maintenance process, focusing on key actions related to addressing component deficiencies and resolving recurring issues. For both preventive and corrective maintenance, the training will explicitly outline the Contractor's responsibilities, such as providing notifications, and the FMSR's responsibilities, including ensuring site access and performing validation. The curriculum will use all typical system components "from fence to fence" to illustrate the maintenance program's coverage, making clear distinctions between system maintenance and operational maintenance. The course will conclude by covering procedural details, including which repairs are covered by the Fuels Program, the different types of service orders, required contractor response times, the process for drafting deficiency scopes, and the purpose and cadence of required Government meetings.

4.2 Curriculum Adherence. The Contractor's instructors shall adhere strictly to the Government-approved training curriculum when conducting all training sessions to ensure consistency and quality of instruction. The Contractor is responsible for updating the training curriculum annually to reflect the latest program changes.

4.3 FMSR Training Requirements

4.3.1 Qualification. The Contractor must provide a qualified instructor(s) for each workshop/course to teach the features, functions, and procedures of the program through formal lecture and practical exercise sessions as required. The course shall be delivered exclusively in a Virtual Instructor-Led Training format. The Contractor must ensure training materials meet the requirements of the USACE Learning Center ULC Pamphlet 350-70 ULC Training Development Guide online at http://ulc.usace.army.mil/resources.aspx).

4.3.2 Instructor’s Qualifications. The Contractor shall provide an instructor with demonstrated experience in the U.S. Army Corps of Engineers (USACE) PROSPECT system.

http://ulc.usace.army.mil/resources.aspx

The designated lead instructor must teach at least 90% of the 5-hour training session.

4.3.3 Instructor Vetting and Certification. All new instructors must be vetted and approved prior to conducting any training. This approval is contingent upon their successful completion of an In-Person Instructor Review Board at the Huntsville Engineering and Support Center (CEHNC), where the candidate will deliver a mock training session for Government personnel while accompanied by the Contractor's Project Manager (CPM).

4.3.4 Registration. The instructors will administer the student registration which each student is required to complete. The form will be furnished by the Contractor. Attendance will be captured before each session.

4.3.5 Pretest and Post Test. The instructors shall administer a Pretest and Posttest. Each student is required to complete both the pretest and the posttest; however, the pretest will not be administered to late arrivals after instruction starts. The posttest will not be administered to any student for any reason before the conclusion of all instruction. The instructors will also ensure that all personal information required on the pretest and posttest answer forms are complete.

4.3.5.1 Pretest. The closed book pretest will be given at the beginning of the course to assess the background knowledge of the students and to establish a baseline for measurement of objectives accomplishment. The pretest will not be critiqued during class.

4.3.5.2 Posttest. The closed book posttest will be given at the conclusion of all instruction to measure the objective accomplishment. The posttest will be graded.

4.3.5.3 Post Course Administrative Requirements. At the conclusion of each scheduled training session, the Contractor must perform all post-course administrative requirements. As part of this, the training coordinator will administer the student end-of-course evaluation, and the Contractor is subsequently required to furnish the Government with the computer-generated results of these evaluations.

4.3.6 Course Completion. The training coordinator must administer completion certificates which will be furnished by the contractor for each student meeting the completion requirements no more than three (3) calendar days after successful course completion. For successful completion of the course, students must attend a minimum of 80% of the class time and be present at the end of the class. Any absences from the class must be excused. The student must also complete a registration form, complete the pretest and posttest, and complete the course evaluation.

A student’s failure to comply with any of the above will result in the certificate being withheld and forwarded to the Government. When a certificate that is withheld and forwarded to the Government, a brief explanation of the circumstances shall accompany it.

The contractor will create a sample certificate which includes the FMSR’s name, contract site, date of certification, and the certifier's name. This sample will be submitted to the Government for approval at the 65% design submittal. Each FMSR must have a current training certificate and appointment letter as shown in Appendix C.

The contractor will maintain a database, accessible to the Government, that shows the status of each FMSR along with their training certificates. Each certificate will be valid for a 1-year period. A copy of each valid FMSR certification must be submitted along with the corresponding FMSR Appointment Letter, as detailed in Attachment D.