Attachment 0001 EAGLE BOA Performance Work Statement (PWS).pdf

Attachment 0001

ENHANCED ARMY GLOBAL LOGISTICS ENTERPRISE BASIC ORDERING AGREEMENT

PERFORMANCE WORK STATEMENT

Vision Statement The Army Sustainment Command (ASC), as the Army Materiel Command’s (AMC) executive agent for field support, is establishing a capability to support the Materiel Enterprise by providing for major aspects of the Army’s multi-faceted supply, maintenance and transportation efforts – both Contiguous United States (CONUS) and outside the Contiguous United States (OCONUS). These efforts directly and indirectly support preparing forces for deployment, sustainment and redeployment in current conflicts, reset forces and rebuild readiness for future deployments and contingencies to meet the demands of a persistent conflict in the 21st Century. Services are contemplated for both CONUS and OCONUS operating environments to include areas in conflict and contingencies. Customers for these efforts may include Department of the Army, Coalition partners, joint bases, foreign Governments and other Department of Defense agencies. Functional and programmatic services may be required by any Army organization, at any level, including Army Commands (ACOM), Army Service Component Commands (ASCC) and Direct Reporting Units (DRU) as well as other U.S. Agencies, Coalition partners, joint bases and foreign Governments with whom the Army has entered into an agreement.

Disclaimer The information contained in this PWS provides additional background information for potential Offerors to identify and understand EAGLE requirements. No deliverables or support requirements identified in this PWS are due to the Government as a result of receipt of receiving an Enhanced Army Global Logistics Enterprise (EAGLE) Basic Ordering Agreement (BOA).

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1 Introduction This performance work statement (PWS) for the EAGLE requirements provides a generalized description of maintenance, supply, and transportation support functions required by the United States Army Sustainment Command (ASC) or other Government entity(ies) in support of applicable Military Units, Governmental agencies, coalition partners, or other entities as designated by ASC. The goal of this PWS is to support the determination of whether a Prime, Team, or Joint Venture is qualified to hold an EAGLE BOA. EAGLE BOA holders provide efficient, cost-effective non-personal services through continuous improvement programs and industry best practices, where applicable, while ensuring compliance with all applicable directives, rules, regulations and laws (local, state and federal). Task order competitions, based on site/mission specific requirements will begin after the BOAs are issued. Requirements specific to the task order will be identified later and may not be included in this PWS; however, representative tasks, metrics and Logistics Information System (LIS) are provided for information purposes. All manners and types of logistics support, except those specifically excluded, are contemplated under the subsequent task orders issued in accordance with the basic ordering agreement (see paragraph 1.3(b) below).

1.2 Background

Historically, logistics support requirements were established as stand-alone contract vehicles or task orders, providing support in three main areas: maintenance, supply, and transportation support. The establishment of the Army Materiel Enterprise, with AMC in the lead role, sets the conditions for establishment of a standardized approach to requirements documentation and obtaining contract services across the Materiel Enterprise. The EAGLE program provides standardization in each primary area of support while allowing for installation or task-based specificity. The goal is to improve Materiel Enterprise effectiveness and efficiencies in a measurable, observable and repeatable manner. One of the keys to achieving these goals is to establish a single logistics provider at each effort. That service provider will be responsible for the proper, effective, and efficient execution of all identified and implied supply, maintenance, and transportation services. This capability is expected to be fulfilled by a Prime contractor using its own resources, or through the establishment of a teaming arrangement or Joint Venture.

1.3 Scope

The scope of this effort will span the breadth of the Army’s logistics missions’ requirements for support during peacetime and periods of protracted conflict. The requirements described in this PWS represent potential tasks and requirements of task orders that may be issued under this BOA for non-personal services.

Not all task orders will require all the requirements described herein.

a. The contractor will perform non-personal services in a variety of operational areas which will be further detailed in subsequent task orders. The following is a representative listing only:

1. Maintenance – Field / Sustainment (formerly -10/-20 and -30/-40 level maintenance)

2. Supply – retail / wholesale

3. Transportation – commercial / personal property / passenger travel

b. Installation Logistics functions specifically excluded from subsequent EAGLE task orders and this PWS:

1. Dining Facility (DFAC) Operations (does not exclude DFAC equipment maintenance)

2. Laundry and Dry Cleaning

3. Aviation Maintenance (does not exclude ground support (GSE) equipment)

4. IT services (are not incidental to logistics support)

1.3.1 The Army’s Materiel Enterprise and supporting programs continue to evolve and are directly linked to continued Army operations. Support requirements will continue to change over the life of all issued task orders.

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Efforts may increase, decrease or cease as Contingency Operations are carried out or as the logistics effort changes over time. The contractor’s roles, responsibilities, and functional areas will likely change during the period of performance, while remaining within the general scope of the task order. Additionally, there may be circumstances that require specific maintenance, supply or transportation functions from being excluded from a subsequent task order. The contractor must understand some exclusion(s) of the aforementioned functions may exist. The information set forth herein is not necessarily all-inclusive and will typically change throughout the life of the contract to keep pace with program decisions, service requirements and technology.

1.3.2 The Government anticipates that changes in workload and the commensurate changes in staffing will mandate adjustments from the contractor’s initially proposed staffing solution to that required at the time of implementation. As such, the Government anticipates the need to modify the workload data and seek a revised staffing solution after an award decision and prior to the award or post award via a contract modification.

1.3.3 Given the nature of logistics support, the near certainty of fluctuation, and the complexity of the program, robust accounting processes / procedures are paramount to the successful administration of this effort.

Support is resourced by base funding, unit funding (sometimes referred to as reimbursable) and in certain instances other to-be-determined sources. Due to the nature of this complicated funding situation, the need for accurate tracking of multiple, simultaneous funding streams is required. The contractor shall ensure accurate tracking, invoicing and reporting of all funding on a reoccurring basis, typically not to exceed once per week.

In some instances, the frequency of reporting may be inversely proportional to the level of incremental funding applied to the effort (in other words, a reduction in incremental funding may require more frequent reporting). The contractor shall ensure its accounting processes are able to support multiple jobs, shops, and customers. All contractor employees must have the ability to accurately and readily track expended or predicted labor hours services rendered or planned to an applicable “job” and ultimately to the appropriate funding allocation. Therefore, to accurately and fairly apply the overall project costs across the effort, the contractor shall ensure it follows the prescribed method for applying Project Management costs. In some instances, this will require the contractor to apply the Project Management cost elements proportionally across all or specified subCLINs. Additionally, the contractor shall ensure its accounting processes are robust enough (flexible enough) to allow for changes in the contract’s Contract Line Item Number (CLIN) structure.

Due to fluctuations or changes in workload (such as previously un-forecasted or undefined requirements) and various sources and types of base and unit funding, the Government anticipates that additional CLINs and / or subCLINs will be added to the contract’s CLIN structure as workload and funding source requirements dictate. The resources required to properly support the accounting / reporting requirements under subsequently issued task orders must not be underestimated; failure to accurately report or to properly allocate planned or expended employee labor to the correct line of funding will be grounds for adverse contract action up to and including termination

1.4 Subsequent Efforts

Subsequent task orders may include, but are not limited to, Logistics Readiness Centers (LRC) (maintenance, supply, and transportation support for an identified installation or geographic area); Army Prepositioned Stocks (APS); Theater Provided Equipment (TPE); In-Theater Maintenance (pass-back maintenance); Pre- Deployment Training Equipment (PDTE); Unit Maintained Equipment (UME); Home Station Training Equipment; New Equipment Training (NET); New Equipment Fielding (NEF); RESET; Joint Personal Property Shipping Office (JPPSO); Materiel Management; Hazardous Material Supply Office support;

Prepositioned Training Equipment Fleet.

1.5 Contractor Personnel Requirements, Planning & Resource Management The services provided under this contract are strictly non-personal in nature. Under this contract, no employer-employee relationship will exist between the Government and the contractor and/or between the Government and the contractor’s employees. No contractor employee will be directly supervised by the Government. All individual employee assignments, and daily work directions, shall be given by the contractor.

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1.5.1 The contractor shall provide the appropriate amount of personnel with the required training, skills and experience to accomplish the work required under this PWS. Additionally, the contractor must exercise due diligence in its hiring practices to validate required skills and ensure employee probity. Moreover, the contractor shall provide its employees with detailed instructions on Government policies and regulations in the areas of safety, security, and environmental compliance as they pertain to the operations specified or implied in this PWS and subsequent task orders. The contractor shall not allow any employee that is not certified, trained or licensed for a particular task to perform any work linked to said task.

1.5.2 The contractor shall establish and maintain an appropriate employee occupational reliability program (ORP). The ORP, a formal security and safety reliability program, will serve to ensure that individuals working in positions afforded access to certain materials, facilities, and programs are contractor-certified to meet the highest standards of reliability along with physical and mental suitability before such access is granted. The ORP must identify which positions are required to be certified in accordance with the appropriate local guidance, Federal laws, and Army regulations (e.g., AR 190-11 for arms, ammunition and explosives). The contractor shall ensure all required interviews, background checks, and forms are always up to date and on file. Requirements vary by activity; therefore, the contractor shall be responsible for determining the training, documentation and suitability for its employees that complies with the task order.

The contractor’s ORP is subject to Government review. Failure to establish and maintain a suitable ORP will be grounds for negative contract actions up to and including termination.

1.5.3 In accordance with Department of Defense Directive (DODD) 4500.36-R, DOD contractor personnel shall comply with federal and state licensing requirements and local motor vehicle laws. The contractor is responsible for all costs including required physicals associated with the Federal, State, or local licensing and certification requirements. Contractor personnel who operate Government Furnished Equipment (GFE) shall be qualified to operate the vehicles or equipment to which they are assigned and possess a valid state driver's license or a Commercial Driver’s License (CDL), if required. A record of required licensing / certification(s) and status of each employee will be available to the Government upon request.

1.5.4 The contractor shall ensure new or reassigned personnel are familiar with Government specific environmental, safety, and emergency rules, regulations, and procedures such as AR 600-63, Army Health Promotion, installation smoking policy; installation safety and fire prevention; Hazard Communication Standard(HCS) and Hazard Waste and Emergency Response (HAZWOPER) guidance; Threat Awareness and Reporting Program (TARP); severe weather delay and base closure reporting responsibilities. The contractor shall ensure all contractor personnel receive annual TARP training by a counterintelligence (CI) agent or other trainer as specified in AR 381-12. The contractor shall ensure all contractor personnel receive annual TARP training by a counterintelligence (CI) agent or other trainer as specified in AR 381-12.

1.5.5 The contractor shall establish a drug-free workplace and ensure all employees are drug-free, verified prior to their start of work on any task order effort. The contractor will establish a random drug screening program with testing performed monthly that requires every employee to be tested at least once a year. The contractor will not allow any employee who has possession of, or who is under the influence of alcohol or illegal / hazardous drugs to perform work under this effort. Additionally, the contractor will follow testing guidelines of AR 600-85 & DoDI 1010.16 and the Department of Health and Human Services (HHS) mandatory guidelines for Federal Workplace Drug Testing Programs for all Testing Designated Positions (TDPs).

1.5.6 All contractor employees that require a SECRET security clearance must obtain it prior to start of work. Upon notification that an employee has been denied a SECRET security clearance or is in any manner incapable of obtaining a SECRET security clearance that employee will be removed from performance on this contract. Contractor employees with access to restricted areas or classified data will be subject to additional security requirements. Upon request, the contractor shall ensure employees complete questionnaires and other forms for applicable security levels. Failure to obtain required security clearances

May 2025 6 will not constitute a reason for non-performance. The Government will not sponsor interim clearances. The contractor is responsible for ensuring anyone requiring access to information has the appropriate clearance.

1.5.7 All Contractor personnel performing on U.S. Government facilities or installations (on a regular basis for a period of six months or more) and/or require access to U.S. Government Information Technology (IT) systems must be eligible and/or vetted for a CAC IAW Army Sustainment Command (ASC) CG policy 380-13.

1.5.8 A ll Contractor personnel must, at a minimum, have a favorably adjudicated Tier 1, or an equivalent or higher, investigation IAW Homeland Security Presidential Directive-12 (HSPD-12). The Contractor must have a pre-hiring system in place to ensure probability and eligibility to receive a favorably adjudicated Tier 1. The Contractor shall comply with all applicable installation, facility, and area commander installation/facility access and local security policies and procedures.

1.5.9 The Government will issue a CAC to eligible contractor employees performing work under this contract IAW Department of Defense (DoD) Manual 1000.13, Volume 1, DoD Identification (ID) Cards. A CAC will be issued if a) The contractor requires physical access to a DoD facility and/or access, via logon, to a DoD network onsite or remotely, or b) The contractor requires physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of DoD on a recurring basis for a period of 6 months or more. The Government reserves the right, in its sole discretion, to refuse to issue a CAC to any employee or to revoke one for security purposes or other reasons.

1.5.10 The contractor will ensure an effective and efficient transition-in. The transition-in, being part of the base year of this effort, will commence from Notice to Proceed (NTP) and continue until the full operational capability (FOC) date as issued by the KO. At contract end, the contractor will ensure an effective and efficient transition to incoming contractor.

1.5.11 The contractor shall report all contractor labor hours (including subcontractor labor hours) required for performance of services provided under the task order via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.sam.mil.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk at: http://www.sam.gov.

1.5.12 The contractor shall provide specific workload and financial data (CDRL CD-02) for government use in planning, programming, budgeting and execution. The accuracy of this data is paramount to proper execution of the required logistics functions on the installation. Each functional area within the task order will be addressed. The contractor shall use the Government provided CD-02 Burn Rate Report Format.

1.6 Physical Security, Anti-terrorism & Operations Security

1.6.1 The contractor shall establish and implement a comprehensive set of security plans spanning all aspects of its operations to include personnel security, information security (INFOSEC), automated data processing (ADP) Security, communications security (COMSEC) and physical security. The contractor shall comply with all local, DoD security requirements and the requirements specified herein in accordance with AR 190-13, AR 380-5, AR 380-67, DoD Regulation 5000.1-R, and DoD Regulation 5200.2-R.

1.6.2 The contractor will ensure it adequately protects arms and ammunition that are in its custody and store them only in approved, properly equipped, secure facilities (e.g., locking devices and intrusion detection systems) in accordance with Chapter 4 of AR 190-11 (Physical Security of Arms, Ammunition and Explosives). The contractor will maintain an auditable record in the applicable Logistics Information Systems (LIS) for the constant accountability of sensitive weapons in its control. The contractor in coordination with appropriate Government personnel as defined http://www.sam.mil/ http://www.sam.gov/

May 2025 7 by AR 710-4, AR 710-2, and Appendix D of AR 190-51(Security of Unclassified Army Property (Sensitive and Non-sensitive)) will perform monthly serial number inventories of arms and gross count, unless serial number accountability is required (i.e., CAT 1 munitions). LIS will be used for asset visibility and detailed storage location information. LIS reconciliation must be at 100%. The contractor shall notify the COR immediately when discovery of a missing sensitive item or major administrative discrepancy.

1.6.3 Sensitive Items and items identified in AMDF contained in FEDLOG by CIIC of “1–6,” “8,” “9,” “P,” “O,” “R,” “$,” or “Y” (night vision devices and navigation systems (GPS)) kept by the contractor will be inventoried by serial number in accordance with AR 710-2/AR 190-11. Sensitive item inventory results will be recorded on a memorandum signed by the contractor performing the inventory and verified by the Primary Hand Receipt Holder (PHRH). The contractor will not accept into its custody any AA&E (controlled inventory item code (CIIC) of N or P as listed in FEDLOG) or controlled cryptographic items (CIIC of 9) unless the Government provided facilities meet AR 190-11 and local security requirements.

1.7 Quality Program Requirements

1.7.1 The contractor shall formulate and implement a quality control program that outlines the contractor’s goals, objectives and standards, and a Quality Control Plan (QCP) that details the methods, procedures, and processes used to meet customers’, regulatory, and the contractor’s quality processes in accordance with International Organization for Standardization (ISO) 9001. The contractor shall achieve ISO compliance within 180 days of notice to proceed date.

1.7.2 The contractor shall address the use of best practices to reduce costs and improve efficiency.

The contractor shall provide documented results, to include cost avoidance, and implementation of best practices. The use of any additional internal quality processes, beyond what is required in paragraph 1.6.1, will be considered incidental to this effort and will not be directly reimbursable.

1.7.3 The contractor shall be responsible for costs associated with any re-work that is due to incomplete, incorrect, or improper tasks performed by its personnel. The contractor will implement a tracking system that accounts for its re-work separately from re-work that is not caused by the contractor personnel.

1.7.4 The contractor shall coordinate with the KO and the installation Government staff to support Quarterly Performance Management Reviews (PMRs) as prescribed in section C of the contract. The contractor shall provide the Performance Management Review Report (CDRL PM-09) utilizing the Government provided PM- 09 Format.

1.8 Environmental Requirements

1.8.1 The contractor shall comply with all applicable federal, state, local environmental laws, statutes, regulations, executive orders, permits, Army regulations (with supplements), as well as Major Subordinate Command (MSC) and installation regulation, policy, Host Tenant Agreement, Interagency Service Agreement, or Status- of-Forces Agreement and host nation requirements. The contractor shall immediately report any conflicts between applicable federal, state, local environmental laws, statutes, executive orders, and provisions of Army Regulation 200-1, and any specifications within this contract to the Contracting Officer Representative (COR). The contractor shall consult with the Environmental Office for suggestions and to obtain a copy of the installation’s pollution prevention/hazardous waste minimization plan for supporting waste minimization goals. The contractor shall maintain compliance with current ISO 14001 standards.

1.8.2 The contractor shall follow Federal EPA Comprehensive Procurement guidelines available at https://www.epa.gov/cpg and the Army Contracting Command Quick Guide for acquisition of building materials and products and select material that have a long life cycle; the least toxic materials; recyclable materials; materials that are resource-efficient; materials with the maximum recycled content; materials harvested on a sustained yield basis; and products causing the least pollution during their manufacture, use, and reuse.

http://www.epa.gov/cpg

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1.8.3 The contractor shall obtain all licenses and certification required by Federal, State, and Local environmental laws and regulations necessary to adhere to the specifications of any awarded task order. The contractor shall submit all plans, notifications, reports, submittal documents, and fees required by Federal, State, and Local environmental laws and regulations to the appropriate Federal, State, and Local authority and/or agency as necessary to adhere to the specification of an awarded task order. All required licenses and certifications required by Federal, State, and Local environmental laws and/or regulations shall be considered a contract deliverable upon award.

1.8.4 The contractor shall submit to potential federal, state, Army and installation work site environmental regulatory inspections and/or investigations into noncompliance and fully cooperate with such inspections/investigations by providing the appropriate records and documentation. Environmental regulatory agencies are authorized by law to inspect any work site for environmental compliance with regulatory requirements. If an inspection is conducted, it will not stop or disrupt ongoing contract activities. The inspection will only require the work site environmental officer, or supervisor/manager to answer questions and/or escort the inspector to specific work site areas with the potential to affect environmental quality.

1.9 Safety Requirements

1.9.1 The contractor shall ensure compliance with all applicable Federal, host country, U.S. Government, State and local command directives and regulations that pertain to safety, occupational health, and fire prevention as outlined in 29 CFR 1910 (general industry), 29 CFR 1926 (construction), DODI 6055.1, AR 385-10, AR 385-30, DA PAM 385-10, DA PAM 385-40 along with safety and safety-reporting requirements as well as the most current U.S. Army Logistics & Explosives Safety Review Guide published by the Defense Ammunition Center. A Safety, Environmental and Emergency Response Plan shall be submitted 15 days after the NTP and as revisions are necessary. The Government will review and either provide comments or approve the draft copy within 15 days. Final copy, with changes in response to Government comments, shall be submitted NLT 15 days after receiving Government comments. The Contractor’s plan shall describe both quantitative and qualitative measures, the processes, procedures, inspection methods, and instructions to personnel.

1.9.2 The Contractor shall provide initial verbal notification of an accident involving on-duty injuries to employees and/or damage to GFP/CAP to the COR, AFSBn/LRC Unit Safety Officer (USO), AFSB Safety Manager and HQ ASC Safety Team not later than 4 hours after occurrence. Complete provided Accident Reporting Format for all accidents involving damage to property and/or injury to employees to the COR, Battalion/LRC and AFSB Unit Safety Officer (USO) and HQ ASC Safety Division with complete details within 72 hours. Army-designated USO will determine and ensure Army Accident Investigation requirements are met. If required, the contractor will provide additional accident data as required ICW AR- 385-10 and DA PAM 385-40. Additionally, the Contractor shall administer mandatory drug screening following the testing guidelines of AR 600-85 & DoDI 1010.16 and the Department of Health and Human Services (DHHS) mandatory guidelines for Federal Workplace Drug Testing Programs for all Testing Designated Positions (TDPs) following such an incident and will provide the results to the Government as soon as available. Refer to DOT regulations for BAC levels.

1.9.3 The contractor will develop and implement an appropriate occupational health program consistent with the Defense Safety and Occupational Health Program in accordance with the detailed instructions and guidance published in DA Pam 40-11 Chapter 5.

1.9.4 The contractor will ensure that safety inspections and load testing are performed on all lifting and material handling equipment and/or devices as required. Equipment is required to be stenciled or tagged with load rating and date next periodic safety inspection and load test is due in accordance with Technical Bulletin (TB) 43-0142 and AR 750-1.

1.9.5 The contractor will develop and implement an appropriate occupational health program consistent

May 2025 9 with the Defense Safety and Occupational Health Program in accordance with the detailed instructions and guidance published in DA Pam 40-11 Chapter 5.

1.10 Automated Systems

1.10.1 The Government will provide the required operational support to the Government furnished ADPE, systems, telecommunications, and networks. The contractor is not authorized to establish, implement, or maintain their own separate information management support systems, sections, or offices to preclude or replace Government IT support services.

1.10.2 All contractor personnel shall be subject to the same restrictions as Government personnel under law and under DoD and Army Regulations including, but not limited to, Constitutional protections of privacy, The Electronic Communications Privacy Act, Export Control Laws, Conflict of Interest laws and regulations, release of information (Privacy Act, Procurement Integrity Act, Proprietary Information) laws and regulations, AR 380-53, and Joint Ethics Regulations.

1.10.3 The contractor shall comply with AR 25-1, AR 25-2, AR 380-5, FIPS, ASC policies, and applicable Information Assurance Best Business Practices. The contractor shall not install, connect, or disconnect any device to Government networks without authorization from the appropriate information assurance office.

1.10.4 The contractor shall provide user support to all Logistics Information Systems (LIS), i n c l u d i n g required formal functional user training.

1.10.5 The contractor shall perform the required maintenance, supply and transportation functions using the most current Army mandated Logistics Information Systems.

1.11 Other Direct Costs

1.11.1 The Reimbursement may be provided for items necessary to perform contractual requirements that are not available through the Government supply system. These additional items are referred to as: other direct costs (ODCs). The contractor shall submit a purchase request (PR) in accordance with the EAGLE Purchasing and Invoice Guide. Allowable travel expenses will be applied to appropriate project funding (subject to KO approval). Additionally, pre-employment services required such as initial drug screening, certifications and other conditions of pre-employment will not be reimbursable. Other items may be reimbursable on the recommendation of the COR and the discretion of the KO.

1.12 Government Furnished Equipment and Property

1.12.1 The Government may furnish or make available working space, equipment, supplies and network access. GFP includes facilities, commodities, durable goods, utilities, contractor or inter/intra-Governmental provided services, transportation and intellectual property. All GFP, including materials and information, will remain the property of the Government and will be returned to the Property Administrator (PA) or PBO upon request or at the end of the task order period of performance or as directed by the KO. All GFP must be used in support of the contracted function and operated in the prescribed manner intended.

1.12.2 A joint inventory of Government-furnished property must be completed within the timeline outlined in the Government approved transition plan. The contractor shall prepare and provide a detailed Phase-in/out Plan for the inventory of all Government Property. Items of equipment missing or not in working order shall be recorded and the COR shall be notified in writing. The contractor and incumbent contractor shall perform a joint inventory with the Government of all GFP to verify the quantity and determine the working order and condition of all equipment and document their findings.

1.12.3 The contractor shall provide documented proof of acceptance, and responsibility for, for GFP in accordance with AR 735-5, DA PAM 710-2-1, and local property accountability directives.

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1.12.4 All GFP shall be accounted for and properly entered into the applicable LIS. The term GFP also refers to any Government furnished property and contractor acquired property that will pass to the Government at the conclusion of this effort.

1.12.5 Loss of any sensitive item will indicate a material weakness in the contractor’s method of accounting for equipment and will revoke the Government’s assumption of risk. Additionally, the contracting officer may revoke the Government’s assumption of risk (see FAR 45.104) if the property administrator or COR determines that the contractor’s property management practices are inadequate and/or present an undue risk to the Government. If Government property furnished, acquired or turned over to the contractor to safeguard under this contract is lost, damaged, destroyed or stolen, the contractor will promptly perform an investigation and provide a report to the contracting officer or the contracting officer’s representative. The report must contain a description of the contractor’s property management practices and a discussion of whether the loss, damage, destruction, or theft resulted from a failure by the contractor to maintain adequate property management practices. Excessive rates of loss (including damage, destruction or theft) of property or the loss of a sensitive item is evidence that the contractor’s property management practices are inadequate and may be determined to be a breach of a material term of the contract.

1.12.6 The Government will provide special tools, hand tools and equipment that are not included in a general mechanic’s tool set.

1.12.7 Property, equipment, hand tools, tools, parts, furnished materials, and scrap metals resulting from or furnished under this contract shall remain the property of the Government. Unserviceable non-repairable equipment, hand tools, tools, parts, scrap metals and materials shall be disposed of by the contractor in accordance with AR 710-2, AR 735-5, and current DLADS disposal guidelines after PLCO approval.

2.0 Functional Requirements – Maintenance, Supply, and Transportation Support The contractor shall provide maintenance, supply and transportation support services functions as specified in individual task orders at a designated installation (post, camp, station, or other designated location herein referred as ‘the installation). All services shall be performed in accordance with local, state, and federal requirements, regulations, policies, pamphlets, technical bulletins, and procedures.

2.1 Maintenance and Supporting Functions

The objective of materiel maintenance and management is to provide maximum availability of safe, serviceable assets to customers and supported units through efficient, effective field level and limited sustainment level maintenance, including Special Repair Authority/Activity (SRA), and application of modification work orders (MWO) on Government owned tactical and non-tactical (commercial) equipment.

The contractor shall provide the resources, labor, management and administration required to plan, organize, facilitate, direct, control, and perform all required tasks. Typically, the contractor will provide these services in Government- owned maintenance facilities; however, then required work outside of the designated facilities (i.e., Unit motor pool or other open space) may occur. The condition of these facilities will vary from installation to installation and may range from antiquated to state of the art. The contractor shall use all facilities as intended and will not make any modifications without prior written consent from the appropriate Government representative. The contractor shall keep these facilities clean and orderly and free from debris or other hazards. Unless otherwise specified the contractor shall use the applicable Standard Army Logistics Information Systems (LIS) to report and manage maintenance operations. Equipment maintenance operations may encompass a multitude of assets including, but not limited to: Installation Material Maintenance Activity (IMMA), field and sustainment level maintenance support for multiple commodities; automotive, track vehicles, artillery, small-arms, armament systems to include fire control, line replacement units (LRU), ground support equipment (GSE), allied trades, construction equipment, communication and electronics (C&E), heating, ventilation, and air conditioning (HVAC), material handling equipment (MHE), and non-tactical (commercial) equipment, lawn maintenance equipment, snow removal equipment, emergency response equipment, and food service equipment. The contractor shall perform scheduled and unscheduled field and sustainment level maintenance, troubleshooting, repair, calibration, install and de-install on all designated

May 2025 11 equipment/items. The following subparagraphs are representative of potential tasks that may be required in subsequent task orders.

2.1.1 Perform Base Operations (BASOPs) and tactical field and sustainment level maintenance and related functions of material maintenance operations; corrosion prevention, condition classification of material, modification work orders (MWOS), warranty program, test measurement and diagnostic equipment (TMDE) calibration and repair support, and National Maintenance Program (NMP) when required by the government.

2.1.2 All applicable material records and reports for maintenance management and performance of maintenance will be prepared and maintained in accordance with AR 750-1, AR 5-9, AR 700-138, DA PAM738-751, and TB MED 521.

2.1.3 The contractor shall provide on-site Field Level maintenance services on equipment when it is determined by COR that on-site repair is more economical than movement of the equipment to the shop for repair. The contractor shall arrange and coordinate above Field Level maintenance when required support exceeds Field Level capability.

2.1.4 The contractor shall provide adequate capability and capacity to support all maintenance of tactical and non-tactical (commercial) equipment approved for repair. This maintenance may consist of both field and sustainment level maintenance and may include supported non-tactical customers. These supported Base Operations customers may include the local Logistics Readiness Center and other authorized organizations.

2.1.5 The contractor shall perform on-site, scheduled and unscheduled, Field and Sustainment Level maintenance on weapons. This maintenance may include training unit draws from an equipment pool on an extended (annual or longer) basis in accordance with applicable Technical Manuals (TM) and local command policy.

2.1.5.1 The contractor shall provide range support maintenance contact truck(s) with Field Level maintenance repair personnel, when required. Personnel providing this range support must be thoroughly familiar and properly trained on the specific type of weapons systems they are expected to repair/inspect.

2.1.5.2 The contractor shall provide support for demilitarization or disposal of all unserviceable parts and equipment in accordance with AR 700-144, DOD Manual 4160.28 (Volumes 1, 2, & 3), SOPs and applicable federal, state, and local regulations, policies, and directives.

2.1.6 The contractor shall perform all required PMCS in accordance with TM -10/-20-series manuals and Lubrication Orders (LO) to include all before, during, and after checks. The contractor shall schedule PMCS and maintain DD Form 314, in accordance with DA PAM 750-8, or automated equivalent on all equipment for which the contractor performs unit level maintenance. The contractor shall ensure that all required data from the automated DD Form 314 accompanies equipment when transferred. The contractor shall provide users with a listing of scheduled PMCS due each month.

2.1.7 Conduct safety inspections (load testing, equipment pre-check, etc.).

2.1.8 The contractor shall perform safety inspections and load testing on all lifting and materiel handling equipment and/or devices as required. Equipment is required to be stenciled or tagged with load rating and the date next periodic safety inspection is due in accordance with TB 43-0142 and AR 750-1.

2.1.9 The contractor shall identify, issue, receive, verify, store, turn in, ship and dispose of radioactive material and HAZMAT in accordance with HAZMAT Hazardous Material Management Program (HMMP), Army Regulation (AR) 200-1, AR 710-2, Technical Manual (TM) 38-410, and any applicable local SOP or Installation Regulation.

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2.1.10 Conduct budgeting, planning, reporting and estimating support for contingency or surge operations in support of Government requirements to establish resources and schedule projections.

2.1.11 Support supply functions required to conduct maintenance operations. These may include functions such as tool crib, accounting for, requisitioning of bench stock, shop stock, and all other required classes of supply.

2.1.12 Coordinate, manage, maintain accountability, and security control of Arms room in accordance with AR 190-11, AR 170-2, DA PAM 750-8, and DA PAM 710-2-1.

2.1.13 The contractor under special repair authority shall follow all guidance to apply and report modification work orders (MWO) IAW current LIS system per AR 750-10, DA PAM 750-8, and AR 750-1.

The contractor shall ensure proper reporting of all modification work orders (MWO) to the Modification Management Information System (MMIS). The contractor shall ensure timely update of all MWO records within two working days after completion.

2.1.14 The contractor shall track and maintain warranty records for all contractor property and supplies for use under this contract – both the Government furnished, and contractor acquired. The contractor shall enforce all warranties when applicable. The contractor shall ensure no unnecessary expenditure of Government funds is made, either directly or through cost reimbursement, for repair or maintenance of warranted items. The contractor shall inform the Government of difficulties encountered in the enforcement of warranties and of instances in which the costs of enforcement would exceed the benefits derived. As required by the equipment warranty, any item of GFP with load testing, servicing, and/or calibration requirements shall be loaded into the LIS and scheduled for these tasks at a minimum of one service or event in advance.

2.1.15 The contractor shall perform the required technical inspections and input all required data into the applicable LIS. The contractor shall perform ECOD’s as requested.

2.1.15.1 Provide technical inspection services in support of the Supply Support Activity (SSA) in accordance with AR 750-1 and AR 725-50 to determine condition code. This may include equipment presented for turn-in, serviceability check, lateral transfer, or in-processing of new equipment into the Army inventory.

2.1.15.2 Perform initial acceptance of items on work requests. Verify the serial number of equipment and problems identified on the maintenance request; verify all equipment brought in by supported units is complete, clean, not damaged other than fair-wear-and tear (FWT); and verify unit’s Field Level maintenance services have been completed.

2.1.15.3 Perform final inspections in accordance with applicable TMs and TBs; verify that maintenance actions have been accomplished, that maintenance actions taken agree with the work included on the work request; and verify that the equipment or item meets serviceability standards.

2.1.16 The contractor shall perform corrosion control in conjunction with the authorized workload.

Commercial equipment shall be inspected during scheduled and unscheduled services and corrosion defects will be annotated appropriately in accordance with maintenance policies and guidelines.

2.1.17 Test, Measurement and Diagnostic Equipment (TMDE) program

2.1.17.1 The contractor shall identify a TMDE Calibration and Repair Support (C&RS) monitor in writing.

The monitor will act as the central point of contact for TMDE C&RS matters for all equipment that contractors have sole responsibility to manage and maintain which requires calibration and to assure that the calibration of all designated TMDE is scheduled and performed at intervals prescribed by TB 43-180 and

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AR 750-43. If the TMDE is not included in the Automated Calibration Recall System, the contractor shall take action to ensure contractor managed TMDE is calibrated within manufacturers’ recommended schedules.

2.1.18 The contractor shall establish and operate a Production Control capability that effectively manages the maintenance workload in accordance with AR 750-1, DA PAM 750-1, DA PAM 750-8, applicable LIS publications, local policies and procedures, external and internal SOPs, and COR guidance.

2.1.18.1 The contractor shall document all work performed under this contract and maintain records on all WO related documents in accordance with AR 750-1, AR 710-2, and DA PAM 750-8.

2.1.19 Allied Trades – The contractor shall perform Allied Trades tasks required for the repair or modification of tactical or commercial equipment and shall be required to make items/materiel used for repair or other purposes. The tasks include but are not limited to carpentry, welding, machining, equipment painting, and body repair. The contractor shall prepare cost estimates, and when requested, perform prototype design, fabrication, and testing prior to production. The contractor shall meet equipment technical publication standards and existing blueprints, schematics, plans, sketches, specifications or samples. All repairs must be in accordance with AR 750-1; applicable TM; generally acceptable commercial methods and industry’s best practices.

2.1.20 Maintenance LIS – The contractor shall operate the most current Government-furnished LIS/ AIS by entering the appropriate data and using the outputs to perform functional analysis of equipment maintenance operations, shop supply and other aspects of the material maintenance mission. All aspects of maintenance reporting, readiness reporting and status reporting are the responsibility of the contractor and will be further detailed in subsequent task orders LIS that the contractor may be required to use include but are not limited to the following:

a. Global Combat Support System – Army (GCSS – Army)

b. Automated Logistics Information Management System (ALIMS)

c. Army War Reserve Deployment Management System (AWRDS)

d. Logistics Modernization Program (LMP)

e. Modification Management Information System (MMIS)

2.1.20.1 Ensure equipment records on supply property book match with equipment in the maintenance LIS.

2.1.20.2 Ensure all required reporting data is submitted to logistic databases for the proponent and other logistic planning elements of the Army as directed or required by the KO or COR.

2.1.21 Track, implement, and maintain a file of safety of use messages (SOUMs), maintenance advisory messages (MAMs), ground precautionary measures (GPMs) and recall messages.

2.1.22 Maintenance Performance Metrics – The contractor shall ensure the following metrics are considered and used where applicable during the analysis of its maintenance effort: [additional metrics may be required]

a. Maintenance labor utilization – (AR 750-1) Contractor minimum acceptable level of performance is 85% utilization.

b. Assigned manpower utilization – Assigned man-hour utilization rate = number of assigned personnel/number of authorized personnel x 100.

c. Available manpower utilization. The available manpower utilization rate measures the percent of all the direct labor man-hours made available to the shop office for work.

d. Available man-hours utilization rate = number of available personnel/number of authorized personnel x 100.

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e. Direct labor utilization. The direct labor utilization rate measures the ratio of hours available (6.9358, ref. AR 570-4) in a workday to actual hours completed.

f. Daily direct labor utilization = Hours expended each workday/ (number of direct labor personnel on hand x 6.9358).

g. Monthly direct labor utilization = Hours expended each work month/ (number of direct labor personnel on hand x 145).

h. Turnaround time (TAT) – less than 30 days (DA standard as outlined in AR 750-1).

i. Work center efficiency (DA Standard as outlined in AR 750-1).

j. Quality of maintenance first pass rate (acceptance) – not less than 97%.

k. Production index of 1 – where the production index is the ratio of work orders accepted by a maintenance unit compared to the number of work orders completed over a given period, generally the calendar month. The goal is 100 percent [or 1] of accepted work orders completed in the period.

2.2 Supply Services

The objective of supply services is to provide for the rapid deployment and management of supplies and equipment through property planning, accountability, storage and logistics systems support. Services may include the operation of warehouses, stockrooms or other storage facilities, proper handling, storage and staging of supply classes I, II, III, IIIB, IIIP, IV, VII, and IX. Unless otherwise specified, the contractor shall utilize the existing standard LIS to track accountability, receipts, issues, replenishment, storage operations and all other applicable operations. The following sub-paragraphs represent potential tasks that could be required.

2.2.1 Installation Supply Support Activity (SSA) / Retail Supply Services – The contractor shall provide all required retail supply services (Class II, IIIP, IV, VII, and IX). These services include maintaining signature cards, requisitioning, receiving, processing, supply discrepancy reports (SDR’s), issue, re-distribute, retrograde, care of supplies in storage (COSIS), stock readiness, processing Defense Logistics Agency Disposition Services (DLADS), withdrawals, maintaining hand receipt files of temporary loans, processing warehouse denials, turn-ins, complying with the Command Supply Discipline Program (CSDP) and operating the supply LIS for supply management and reporting.