Attach 5 _Quality Assurance Surveillance Plan 22R0021.pdf

6 June 2, 2022

W81K0022R0021

ADDENDUM TO 52.212-1

Offerors shall submit quotes in electronic form via email no later than 2:00 P.M., Central Time

(CT)((San Antonio, Texas)), 1 July 2022. The point of contact is Ms. Tammi Lambert, Contract

Specialist, at tammi.r.lambert.civ@mail.mil and Robin M. Castro, Contracting Officer, at robin.m.castro.civ@mail.mil.

Offers shall be submitted via e-mail only. Quotes received after 2:00 P.M., CT on 1 July 2022 will be late and will not be considered for award. Failure to submit the required documentation as specified in the following paragraphs will make the Offeror non-compliant and ineligible for award. It is vital that

Offerors follow instructions provided and adhere to page limits specified.

Questions shall be submitted via e-mail to Ms. Tammi Lambert, Contract Specialist, at tammi.r.lambert.civ@mail.mil and Robin M. Castro, Contracting Officer, at robin.m.castro.civ@mail.mil not later than 2:00 P.M., CT 15 July 2022. No questions will be entertained after this date. Do NOT submit multiple emails for questions. Answers to vendor questions will be posted to SAM.gov.

Note: Only electronic (e-mail) quotes will be accepted. Offers submitted by any other method are unacceptable. Each volume shall be submitted as a separate file in .pdf format, with the files names clearly identifying the volume number and contractor’s name. Pricing shall be submitted on the Excel spreadsheet attached to the solicitation (Attachment 2), renamed with the same naming convention. A .pdf of pricing is not required. Pricing information shall be included in Volume III – Pricing only and shall not be included or summarized in any other volume. The quote shall not contain any extraneous information such as advertisements or marketing information.

Files larger than 20MB may need to be transmitted in separate emails. All emails, regardless of size, need to be received by the Government server, by the stated submission deadline. The Government will not be responsible for any failure of transmission or receipt of the quote, or any failure of the Offeror to verify receipt of the emailed quote. All quotes submitted after the deadline will be considered untimely and ineligible for award.

The quote shall be clear, concise and include sufficient detail for effective evaluation and for substantiation of the validity of stated claims. Responses to this solicitation shall strictly adhere to the requirements set forth in the solicitation. Therefore, each initial proposal should contain the Offeror’s best terms for technical and price. Submissions that do not adhere to format and content requirements may be considered non-complaint. The Government reserves the right to eliminate any such quotes from consideration for award.

The proposal shall be prepared in three (3) separate volumes as follows.

Volume I – Administrative

Volume II – Factor 1 - Technical (inclusive of subfactors)

Volume III – Factor 2 - Pricing mailto:tammi.r.lambert.civ@mail.mil mailto:robin.m.castro.civ@mail.mil mailto:tammi.r.lambert.civ@mail.mil mailto:robin.m.castro.civ@mail.mil

VOLUME I – ADMINISTRATIVE

Volume I – Administrative shall include the following:

1. A summary or title page identifying the Offeror, the full address, phone, DUNS number, CAGE code, point(s) of contact (POC(s)) of the Offeror, and the solicitation number. Offeror are responsible for updating any changes to their proposal POC information throughout the procurement. Offeror shall include a statement that the Offeror agrees to hold the offered prices firm for 90 calendar days after the proposal closing date. (Page limit: 1 page).

2. A summary identifying any proposed teaming partners or subcontractors. At a minimum the summary shall include the role and percentage of work proposed to be performed by the teaming partner or subcontractor. (Page limit: 2 pages)

4. A completed copy of PAGE 1 ONLY of the SF 1449 and any amendments to the solicitation, if any are issued, with the signature of a corporate officer authorized to negotiate for the company.

Electronic signature is acceptable. Do not include the entire SF 1449.

5. Representations and Certifications. Offerors shall be registered in the SAM with the appropriate

NAICS Code and shall not have any Active Exclusions listed within SAM. If the Offeror is currently registered in SAM with completed representations and certifications, an affirmation on the title page (or separate page) that these representations and certificates are current, complete, and accurate as of the date proposals are due shall suffice. Otherwise, the Offeror shall complete and include with its proposal one (1) copy of the following provisions located within the solicitation: FAR Provision 52.212-3, Offeror Representations and Certifications, Alternate I; FAR

Provision 52.209-7, Information Regarding Responsibility Matters; plus any other provisions herein. (Page limit: 1 page if registered in SAM; unlimited pages if including provisions.)

6. The Continuation of Essential Contractor Services Plan. This plan shall be prepared in accordance with DFARS 252.237-7024, Notice of Continuation of Essential Contractor Services, contained in this solicitation. There is no page limit for this plan; however, Offerors are encouraged to be as succinct as possible in describing how it will continue to perform the essential contractor services listed in the Performance Work Statement during periods of crisis. The plan shall identify provisions made for the acquisition of essential personnel and resources, if necessary, for continuity of operations for up to 30 days or until normal operations can be resumed, and shall address, at a minimum, (i) Challenges associated with maintaining essential contractor services during an extended event, such as a pandemic that occurs in repeated waves; (ii) The time lapse associated with the initiation of the acquisition of essential personnel and resources and their actual availability on site; (iii) The components, processes, and requirements for the identification, training, and preparedness of personnel who are capable of relocating to alternate facilities or performing work from home; (iv) Any established alert and notification procedures for mobilizing identified

“essential contractor service'' personnel; and (v) The approach for communicating expectations to contractor employees regarding their roles and responsibilities during a crisis.

VOLUME II – FACTOR 1 – TECHNICAL

The technical proposal, Volume II, shall address the following subfactors. Offerors shall address and be able to meet all requirements and specifications outlined in the solicitation to be considered. Statements that the offeror understands, can or will comply with all specifications, or statements paraphrasing the specifications of parts thereof, or phrases such as “standard procedures will be used” or “well-known techniques will be used” will be considered unacceptable. Insufficient explanations may result in your offer receiving an UNACCEPTABLE rating.

Subfactor 1A: Technical Capability: The technical quotation shall be addressed in sufficient written detail for the Government to determine if the offeror understands the aspects of the Government’s requirement and that the offeror can fully meet all requirements. Offerors shall demonstrate the ability to meet the requirements of the solicitation via the submission of a written capability statement with their quote. The capability statement at a minimum shall detail how the offeror intends to comply with the requirements of the contract and the performance work statement, to include (1) meeting the turnaround times, (2) the actual sorting, laundering, folding, and finishing processes, (3) the packaging and transportation and packaging of laundry between the MTF and the offeror's place of performance, (4) compliance with The Joint

Commission (TJC) standards, the Center for Disease Control and Prevention's Guidelines for

Environmental Infection Control in Health-Care Facilities, Occupational Safety and Health Administration standards, Healthcare Laundry Accreditation Council (HLAC), Textile Rental Services Association

(TRSA) and any other applicable Federal, State and local regulations and guidelines and (5) indicate where the actual laundering will take place. The technical quotation shall not exceed 15 pages.

Subfactor 1B: Experience: The offeror shall demonstrate via a corporate "resume" that they have provided hospital laundry services of a similar magnitude within the 24 of the last 36 months by the closing date of the solicitation. Failure to demonstrate sufficient experience shall cause the offer to be rated as unacceptable.

VOLUME III – FACTOR 2 - PRICING

The Offeror shall submit proposed pricing for all contract line item numbers identified in the solicitation on the Excel spreadsheet provided as Attachment 2. The Pricing Worksheet shall be submitted in

Microsoft Excel format with all formulas intact. Offerors shall ensure the formulas and totals accurately reflect the pricing data proposed. Provide total pricing for the base period and each option period, as well as a grand total of the entire proposal. Cost and Pricing Data is not required under competitive and commercial acquisitions; however, if only one proposal is received - Other than Certified Cost or Pricing data may be required.

(m) The Government will award a contract resulting from the solicitation to the responsible Offeror whose proposal conforms to the solicitation and is the most advantageous to the Government, price and other factors considered.

(End of Addendum to 52.212-1)

ADDENDUM TO 52.212-2

Paragraph (a) is hereby replaced with the following:

(a) Award will be made using the lowest price technically acceptable (LPTA) source selection process.

Award will be made to the responsible offeror on the basis of the lowest evaluated price of proposals meeting or exceeding the acceptability standards for non-cost factors. Award maybe made without discussions with offerors (except communications conducted for the purpose of minor clarification).

Therefore, each initial offer should contain the offeror's best terms from a technical and price standpoint.

However, the Government reserves the right to conduct discussions if it is later determined by the

Contracting Officer to be necessary. The following factors and subfactors shall be used to evaluate offers:

(1) FACTOR 1 – TECHNICAL (inclusive of subfactors)

(2) FACTOR 2 - PRICE

FACTOR 1 – TECHNICAL

Technical acceptability ratings reflect the Government’s confidence in each offeror’s product, as demonstrated in its submission, to meet the requirements set forth in the solicitation. The Government will make an independent judgment of the acceptability. To receive consideration for award, a rating a no less than Acceptable must be achieved for Factor 1 – Technical.

ACCEPTABLE

To receive this rating, the offeror shall meet or exceed the requirements set forth in solicitation. In addition, the offerors technical quotation sufficiently explained how they are capable and intend to meet all requirements and specifications required by the solicitation and have the requisite experience of a similar magnitude.

UNACCEPTABLE

An unacceptable rating will be assessed on any offeror that presents items that demonstrate any of the following:

Failure to provide sufficient detail for the Government to determine whether the offeror is capable to satisfactorily meet the requirements of this solicitation.

Failure to meet the quality control standards, turnaround times and experience providing services of a similar magnitude.

Note: If any subfactor is rated as Unacceptable, the entire Factor will be rated as Unacceptable. To receive consideration for award, a rating a no less than Acceptable must be achieved for Factor 1 –

TECHNICAL.

FACTOR 2 – PRICE:

Price Analysis will be conducted. Proposals will be evaluate for price reasonableness. The proposed price will be evaluated on the bottom line price for the entire effort, inclusive of all options. A price is reasonable if, in its nature and amount, it does not exceed that which would be incurred by a prudent person in the conduct of competitive business. The Government may use various price analysis techniques and procedures to ensure a fair and reasonable price. Some of those techniques are, but not limited to, comparison of proposed prices received in response to the solicitation and/or comparison of proposed prices with the Independent Government Estimate. Price must be determined fair and reasonable.

The Government will only pay for actual quantities ordered and accepted, regardless of the quantities established on the contract. Therefore, the offeror is hereby informed that the final unit prices are not subject to adjustment on the basis of a difference between ordered amount and actual quantities.

(c) Options. The Government will evaluate proposals for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that a proposal is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the

Government to exercise the option(s).

(d) Given that FAR 52.217-8 provides that the Government may exercise the Option to Extend Services at the rates specified in the contract (i.e., the rates in effect when the Extension of Services option is exercised), for purposes of evaluating the Option to Extend Services, the Contracting Officer will consider the prices submitted for each option year, since those are the binding prices should the Option to Extend be exercised.

(e) A written notice of award or acceptance of an offer mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer's specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

END OF ADDENDUM TO 52.212-2