Attach 2 - Past Performance Survey.docx

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Attached to
R426--QUESTIONS AND ANSWERS - Telephone Operator Services
Solicitation number
36C26123Q0691
Issued by

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This document contains an attachment for a past performance survey related to Solicitation Number 36C26123Q0691 for telephone operator services. The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 21 is seeking information on a company's past performance on contracts to provide telephone operator services. The survey requests details on previous contracts held by the company including total contract value, dates of performance and contract numbers. Respondents are asked to rate the overall quality of work on a scale and provide any comments on performance issues and their resolution. No further details are provided on the requirements for the telephone operator services opportunity.

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36C26123Q0691_3.docx DOCX document
Attach 1 - PRICE SCHEDULE.docx DOCX document
Attach 3 - DOL Wages.pdf PDF
36C26123Q0691_2.docx DOCX document
S02 - 36C26123Q0691.docx DOCX document

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Attachment #2

Past Performance Survey

OFFEROR INSTRUCTIONS: A separate survey must be completed for each reference. The completed surveys must be included with the quote.

EVALUATOR INSTRUCTIONS: The Department of Veterans Affairs is considering the company listed below for award of a VA contract. Your comments would be appreciated regarding this company’s past performance. The name of the individuals providing reference information is confidential and will not be released or made publicly available.

Name of Company being evaluated:

Evaluator’s Name:

Evaluator’s Company Name, Address and Phone number:

Indicate what contracts did this company provided for you? Provide the total contract amount, dates of performance, and contract number.

Evaluation Questions

Please rate the overall quality of work using a scale of (Excellent, Good, Fair, Marginal, Unacceptable). Comments in support of the rating are welcome.

Were there any performance issues/concerns? If so, how were they handled?

File details come from the government source that posted it. Updated .