36C26123Q0691_2.docx

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R426--QUESTIONS AND ANSWERS - Telephone Operator Services
Solicitation number
36C26123Q0691
Issued by

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This combined synopsis/solicitation from the Department of Veterans Affairs seeks telephone operator services. The solicitation number is 36C26123Q0691 and is set aside as a total SDVOSB small business. Quotes are due by July 21, 2023 for telephone operator services to support the VA Palo Alto, VA Central California, and VA San Francisco Health Care Systems. The contract term is one base year with two option years. The contractor will provide services in accordance with the performance work statement included in the solicitation package. Interested vendors should submit quotes to rico.johnson@va.gov and direct any questions to the point of contact by the specified deadline.

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Other files

File Type Posted
36C26123Q0691_3.docx DOCX document
Attach 1 - PRICE SCHEDULE.docx DOCX document
Attach 3 - DOL Wages.pdf PDF
Attach 2 - Past Performance Survey.docx DOCX document
S02 - 36C26123Q0691.docx DOCX document

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Combined Synopsis/Solicitation Notice Combined Synopsis/Solicitation Notice

SUBJECT*
Telephone Operator Services

GENERAL INFORMATION

CONTRACTING OFFICE’S ZIP CODE*
95652
SOLICITATION NUMBER*
36C26123Q0691
RESPONSE DATE/TIME/ZONE
07-21-2023 11:00AM PACIFIC TIME, LOS ANGELES, USA
ARCHIVE
30 DAYS AFTER THE RESPONSE DATE
RECOVERY ACT FUNDS
N
SET-ASIDE
SDVOSBC
PRODUCT SERVICE CODE*
R426
NAICS CODE*
561421
CONTRACTING OFFICE ADDRESS
Department of Veterans Affairs

VA Sierra Pacific Network (VISN 21) Network Contracting Office (NCO) 21 3237 Peacekeeper Way, Bldg 200 Suite 204 McClellan Park CA 95652

POINT OF CONTACT*

RICO JOHNSON

RICO.JOHNSON@VA.GOV

PLACE OF PERFORMANCE

ADDRESS

POSTAL CODE

COUNTRY

ADDITIONAL INFORMATION

AGENCY’S URL

URL DESCRIPTION

AGENCY CONTACT’S EMAIL ADDRESS

EMAIL DESCRIPTION

DESCRIPTION

(i)This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice.

(ii) Solicitation number 36C26123Q0691 is issued as a request for quote (RFQ).

(iii) The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2005-95.

(iv) This acquisition is Total SDVOSB Set Aside. The NAICS code is 561421.

(v) The contract line items are listed in the price schedule of the solicitation package.

(vi) The contractor shall provide Telephone Operator Services for the VA Palo Alto, VA Central California, and VA San Francisco Health Care Systems in accordance with the Performance Work Statement that is included in the solicitation package.

(vii) The contract will be for a base year plus two option years. The period of performance is listed in the Price Schedule.

(viii) The provision 52.212-1, Instructions to Offerors—Commercial, applies to this acquisition. See the solicitation package for this provision which includes the quote submission instructions.

(ix) The provision 52.212-2, Evaluation—Commercial Items, applies to this acquisition. See the solicitation package for the evaluation factors that will be used to determine which vendor will be selected for the contract award.

(x) The provision 52.212-3, Offeror Representations and Certifications—Commercial Items, applies to this acquisition.

(xi) The clause 52.212-4, Contract Terms and Conditions—Commercial Items, applies to this acquisition.

(xii) The clause 52.212-5, Contract Terms and Conditions Required To Implement Statutes or Executive Orders—Commercial Items, applies to this acquisition.

(xiii) All additional contract clauses and provisions are included in the attached solicitation package.

(xiv) The Defense Priorities and Allocations System (DPAS) do not apply to this acquisition.

(xv) Quotes are due by 11:00 AM (Pacific Time) on July 21, 2023 and can be emailed to rico.johnson@va.gov. All questions must be submitted within 5 business days of RFQ close date.

(xvi) The point of contract is Rico Johnson. Email rico.johnson@va.gov.

See attached document: S02 - 36C26123Q0691.

See attached document: Attach 1 - PRICE SCHEDULE.

See attached document: Attach 2 - Past Performance Survey.

See attached document: Attach 3 - DOL Wages.

*= Required Field
Combined Synopsis/Solicitation Notice

Combined Synopsis/Solicitation Notice

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