Attach 1 - SOO - Labvantage Renewal_Redacted.pdf

Statement of Objectives (SOO)/Technical Requirements Package

(TRP)

Air Force Technical Applications Center (AFTAC) LabVantage Maintenance Renewal

31 January 2025

1. SOO/TRP Template for Commodity Purchases AFTAC LabVantage Maintenance Renewal

2. Purpose Twelve (12) month base plus four 12-month option award for subscription renewal of LabVantage software maintenance to include software updates/revisions and manufacturer technical support. Market research shows these products remain available only through LabVantage.

3. Technical Requirements The contractor shall ensure that all applicable Commercial-Off-The-Shelf (COTS) Information Assurance (IA) and IA-enabled products comply with AFI 17-130, Cybersecurity Program Management. All Information Technology (IT) hardware, firmware, and software components or products incorporated into Department of Defense Information Networks (DoDIN) must comply with evaluation and validation requirements in DoDI 8500.01 and Committee on National Security Systems Policy-11 (CNSSP-11), National Policy Governing The Acquisition of IA And IA-Enabled IT Products. Refer to CNSSP No. 11 for the latest process and policy guidance on this subject.

4. Ordering Table

See list of materials for software license breakdown.

5. Technical Contractual Requirements

5.1 Technical Refresh

In order to ensure new design enhancements and technological updates or advances, the contractor shall offer, under this DO, hardware and software components available to the contractor's commercial customers. Furthermore, the contractor shall make available any commercially available updates to the hardware and software provided under this DO. If such updates are available to other customers without charge, then they shall also be made available to the Government without additional charge. The contractor will ship these updates to existing customers who have acquired the hardware/software being updated under this DO. Vendor commercial product offerings shall include “state of the art” technology, i.e., the most current proven level of development available in each product category.

5.2 Trade Agreement Act (TAA)

All proposed products must be compliant with the Trade Agreements Act of 1979 (TAA) and related clauses in Section I of this contract. In accordance with DFARS 252.225-7021, the Trade Agreements Certificate at DFARS 252.225-7020 shall be provided for each end item defined and specified in a solicitation that exceeds the TAA threshold subject to the waivers and exceptions provided in FAR 25.4, and DFARS 225.4 offered in response to any RFQ issued under this contract. Please note that Federal Acquisition Regulation (FAR) paragraph 25.103(e) includes an exemption from the Buy American Act (BAA) for acquisition of information technology that is commercial items.

5.3 Authorized Resellers

The contractor may be an authorized reseller of new and refurbished/remanufactured equipment for OEMs proposed under this DO. The contractor may also procure directly from the OEM or utilize other legitimate distribution channels to provide the required products in accordance with the OEM’s policies on reselling. Any contractor’s channel relationships with their OEM partners (gold, silver, etc.) will be represented in the best pricing offered. If the contractor is not an OEM reseller, the contractor shall clearly identify this on the submitted proposal and list the OEM resell partner’s registered relationship with the OEM. DOs may restrict the use of authorized resellers, specific OEMs, or identify required OEMs. The contractor shall ensure all products are genuine and eligible for any OEM warranties, maintenance agreements and licensing as offered. Genuine products are those products the OEM, by their policy, considers not “secondary”, destroyed, stolen or scrapped.

5.4 Remanufactured/Refurbished Products

Any product offering that is remanufactured or refurbished shall be clearly identified as such by the contractor on the submitted proposal. Remanufactured products shall have the OEM or factory certification, if available, for that product. Remanufactured and refurbished products shall be certified according to the standards set forth in the policy of the OEM.

5.5 Items on Backorder

In their response to a Request for Quote (RFQ), the contractor shall provide notification, if applicable, that a particular item is on backorder, the expected lead-time to fulfill the order, etc.

It shall be implicit that a response to an RFQ with no items identified on backorder is a declaration that the items are available at the time of quote submission.

5.6 Warranty

The contractor shall provide any OEM pass through warranty and standard commercial warranties applicable to the products being purchased at no cost. This shall apply to new, refurbished and remanufactured equipment.

5.7 Software

For all software that is outside of hardware and purchased independently, the contractor shall provide the software license registered to the customer’s organization.

5.8 Customer Support

The prime contractor shall provide 24x7 live telephone support during the warranty period to assist in isolating, identifying, and repairing software and hardware failures, or to act as liaison with the manufacturer in the event that the customer requires assistance in contacting or dealing with the manufacturer.

6. Delivery Requirements

6.1 Timeframes

Information Technology orders will be rated under the Defense Priorities and Allocation System (DPAS) with timelines identified during the award process. Title 15 Code of Federal Regulations (CFR) Part 700 is administered by the Department of Commerce, Bureau of Industry and Security. DPAS implements the priorities and allocations authority of the Defense Production Act, including use of that authority to support emergency preparedness activities pursuant to Title VI of the Robert T. Stafford Disaster Relief and Emergency Assistance Act (42 U.S.C. 5195 et seq.), and the priorities authority of the Selective Service Act and related statutes, all with respect to industrial resources. The DPAS establishes procedures for the placement, acceptance, and performance of priority rated contracts and orders and for the allocation of materials, services, and facilities.